Thatched House in Portsmouth

Ordered fish and chips had a bone stuck in my throat the mushy peas was just juice bo peas also ordered bread and butter but stale when informed the bar staff no apology came won't be eating there again showed the waiter the bone and it didn't register

Very chilly, sitting outside, but friendly staff, and good service.

We recently held a wake here and the staff were fantastic and the was buffet excellent. A lovely venue, thank you for making it a memorable day for us all.

Service was excellent, the linguine mussels were amazing, highly recommend, great selection of drinks, our favourite was the old moot cherries and berries on draft... Delicious! Thanks again for the lovely time.

We had excellent service today at the Thatched House. My daughter fell of her seat smashing her glass of coke with glass falling into her food. Staff came quickly and were excellent- showing real concern for my daughter’s well being and they sorted a replacement meal very quickly. The beef and ale pie we had was also delicious. Bar staff were also very friendly and helpful. Such an improvement since we came last. Great service and good pub grub.

As regulars in here, we tried the new bank Holiday specials menu for lunch, and it was very nice and as always well priced.. Thank you 👌

Love it here ...family friendly and dog friendly ... beautiful setting lovely views ...staff all very friendly food very good ...what's not to like! Back again today had the roast was really lovely 😍 beautiful sunny day ...views amazing ...staff still lovely and friendly... please keep up the good work 😍

Lovely evening! We always enjoy the staff who are one of the reasons we come back so often. Thank you Cass, Chloé and Sid so much for always making the meal into an occasion.

Full of crackheads usually with 10 kids, car park is not maintained has loads of potholes that have been there for more than 5 years i won’t even consider going in because they don’t take care of the outside so why would I even go inside also there’s a sign that says vehicles parked entirely at the owners risk so clearly loads of cars get broken in to round there wouldn’t recommend until the fix that disgraceful car park

Nice pub with views over the harbour

Nice pub on waterfront. Will be back.

My husband and I took his Mum to the Thatched House today for Mother's Day lunch. We hadn't been there for a long time. We were immediately greeted warmly as soon as we walked in and shown to our table. I was initially a bit concerned that our table was close to the toilets, but I needn't have worried. Nobody caused us a problem and I forgot they were there. All the mums there received a free glass of fizz. A lovely touch that my mother-in-law appreciated so much. We ordered our meals and drinks at the bar. The service was great and our meals arrived within 5 minutes, all piping hot. We ordered 2 lamb shank meals and a turkey and beef roast dinner. Portion sizes were generous and I don't think anything on the plates were cooked from frozen. The lamb shanks were wonderful. The meat fell off the bone. The beef and turkey were cooked to perfection. There was nothing they could have improved on. The managers and staff were fabulous. They made sure we were happy and attended to at every opportunity. I can't praise them enough. My recently bereaved mother-in-law is still buzzing about the wonderful experience we had. We have already booked to take her back on Easter Sunday. Drinks a tad expensive, but food prices were great and offset that. Loved it. Absolutely loved it.

Went for lunch and was impressed! It was pleasantly busy, staff were welcoming and friendly, food was good and reasonably priced.

Works leaving party. Staff very friendly, excellent service, food good Great atmosphere

My partner and I decided to have lunch here and we agreed the service is impeccable, the staff are friendly and ever so lovely, willing to help and offer assistants if you need it. The food was delicious, and we even stayed for pudding. While I did enjoy the food, the people working there really make it a cosy and welcoming place to go time and time again.

I do love the view from this place. The food is quite alright. Lamb was a little dry and focaccia soaked in oil, but the rest was ok. Staff are quite friendly and sweet, although one isn't very pleasant and ignores you to prove a point. Either than that, nice place

Very friendly,dog friendly area in small bar a food was lovely,staff where helpful and the place got a nice cosy feel,will certainly be returning.

Booked a table and arrived, you order at the bar, unfortunately some of the things on the menu were out of stock this you only found out after you had queued and got to the front would be easy to tell you when you arrived and were being seated, anyway meal arrived 2 of the seven meals came a little late , however they did apologise, the meals were lovely and we all enjoyed them, when ordering deserts for us we were told we weren’t allowed to order 3 children’s deserts only 1 as we only had 1 child with us, I tried to explain that one was for an elderly lady and the other a 16 year old who only liked churros on the desert menu but the woman behind the bar wasn’t budging on her rules, and when ordering coffee was told the machine wasn’t on today, all in all a lovely meal great location half the staff are lovely but half of them are letting this place down with there lacklustre attitude, I will return as the food and location more than make up for the few staff that let this place down

Good for dogs after a nice walk around Milton

We was over this way from Essex attending a Charity Football match today. My cousin had arranged with staff for a section of the pub to be reserved for a number of us to have a drink and to enjoy food after the match. Staff was very accommodating, welcoming and attentive. The food was lovely, hot and fresh. My roast was delicious, and generous portion size. The atmosphere was great too. We will definitely be back when the weather is warmer so we can sit outside to enjoy the lovely view whilst eating lovely food. Thank you.

Went there for family get together after Christmas (26) of us the food was excellent, drink good, food delivered by friendly staff nice and hot. Thank you to you all

Always a warm & friendly service, good food & lovely location. Dog friendly too which is a bonus!

Love the Thatched House...go every week ...food very good never had a bad meal here.. staff very helpful and friendly ....views are amazing ...the setting is so beautiful right on the sea ....also very dog friendly....and put on lots of entertainment for children and adults .....what's not to love ....been coming here for years and will continue to even spending Christmas day here with my family.... please carry on the good work

The meals were lovely will come again many thanx

Went for breakfast with Santa. Food was amazing even kids cleared the plates and the gifts from Santa were fantastic. Had such a fun amazing morning.

A great morning was had at Santa's breakfast today. The children thoroughly enjoyed the breakfast and then meeting santa and getting their selection pack and Christmas prezzies. They had activity sheets and crackers. Thanks go to all the staff who made it such an enjoyable morning.

Another great pub pompey has to offer, good all rounder

Fantastic pub in a fantastic area. Every seat has beautiful scenery which is the perfect compliment for the excellent food, service and atmosphere. The decor in the pub is light and inviting and feels clean yet homely. Friendly staff are always available and eager to help out in any way they can. My new favourite place! Special shout-out to Bev, Collette, Rachel and Sarah.

Very pleasant and friendly pub. Very relaxed atmosphere. There is plenty of seating and easy to plan for special occasions. Local to my 93 year old father who likes his meals there along with his pint of Guinness.

A hidden gem right on the waters edge nice pub with friendly staff

Great food and good service, would highly recommend. .

Visited the Thatched House on a Tuesday lunchtime for a bite to eat with a friend. As always, the staff were so friendly. The barman was lovely and we had a good experience with the waitress and chef. We ordered 2 salmon fishcake meals with poached eggs. One meal was served and we then waited a few minutes and the second hadn't arrived, so I asked the waitress and she said the other one would be out soon, which it was. When she brought it she explained that the chef had not been happy with the poached egg as it wasn't runny enough, so had made another. I jokingly said "Ooh I'm jealous" and explained that my egg was a little harder than I'd like and she offered to take the meal back, which I declined as it was perfectly edible, just not exactly to my taste. A few minutes later she returned with a fresh, lovely gooey poached egg. Later the chef came out to apologise that my egg had been too hard, which was a lovely touch, - not necessary, as it was such a little thing, but it was still much appreciated. Well done and thank you all of you, particularly the chef. Sorry I didn't get any of your names, but for the benefit of the management if they wish to congratulate the staff, the visit was between 12:30 and 14:00 on 21 November 23.

The Thatched House was lovely,the roast Turkey was gorgeous, and the roast Lamb shank was also very good. The service was excellent and the pub was decorated brilliantly. Well worth a visit.

We were a party of 6. 2 of us waited a lot longer for our meals. When my husband's arrived the meal was cold in the middle. Eventually mine arrived and it was burnt. My husband's meal was replaced and the second meal was fine. The staff were kind and apologetic and thinking after I think I should have sent my meal back too but I wasn't sure how they would react. It seemed the simple fish and chip meals they could cope with but not the special more expensive meals on the menu. I noticed they are asking for chefs so perhaps this is why?

We went to the Thatched House Thursday 2nd November to meet up with family. We were a group if 8 adults and 6 children. We were waited on by a really lovely member of staff. We all had different meals , mine was katsu chicken curry with rice and chips which was really nice. Some went for pies another was Lamb shank. Hunters chicken. All the children loved there meals I don't think anyone left anything on there plates even my youngest grandson sat on he's Dads lap and was nawing on the Lamb bone lol. Most had Deserts and they went down a treat to . Thank you so much to the hard working chefs and staff for a great evening.

Me and the family went for a Sunday roast and it was beautiful excellent service excellent food and the staff were amazing will deffo be returning

Visited a little while ago with family. Fantastic atmosphere, our table looked out onto the water and the views were fantastic. Staff were incredibly friendly and polite. Food was served in good time and was absolutely delicious. Will definitely return again when we're in the area

Another fabulous Sunday lunch. You just can't go wrong at the Thatched House. 10 out of 10 for excellent food and customer service

Sunday lunch, fast fresh food perfectly pink beef. We will define back when next in the area. Plenty of parking and a lovely view

We booked a table for 2pm, a week in advance. To arrive and be sat outside the toilets, as in touching distance. To then go and order to be told there's no roast dinners, no children's roast dinners, no Mac and Cheese, basically nothing left available. Why accept a booking if you can't facilitate it? Or surely if you know you are that busy prepare more food?

I had the beef and ale pie. The pie would have been lovely if it hadn't sat in an oven or hot plate for a few hours. You couldn't cut the pastry it just shattered it was so dry. I'm sure your chef could see this, if not then they need replacing. The mash potatoes were grey and uninviting.

Can’t fault the place, lovely welcoming environment, family friendly and cracking bunch of staff! Had the Mac and cheese and it was lovely, any questions I had on the menu the team were happy to assist. Shout out to Mandy and Rachel, very helpful!!

Lovely views coupled with a nice selection of coffee and sweet treats... I was greeted with a friendly face on a rainy day. Highly recommend!

Great value for money. Food and service great. Views are spectacular. Would highly recommend

Very reasonable menu, lovely views

Popped in with friends to try the new lunch time menu as we've been in several times before. It was absolutely lovely with a wide variety of light bites to chose from. I couldn't fault the staff they really tried to meet all of our needs. One of my friends has a gluten allergy but again this wasn't too much. We will be back! Thank you!

Great customer service. Nice quiet table tucked away. Food was lovely. Asked for extra custard and was no trouble. I ordered sausages for the dogs and it didn't go through but they were still brought out. 9 happy customers

Absolutely lovely pub any time of the year with very friendly welcoming staff that don’t mind having a little chat and fun. The food is lovely especially the chicken Katsu curry my favourite 🤩

Wonderful staff and amazing food. The view is also great looks out over the water, 5 stars all round.

Decided to have a quick stop after a long day at work for a meal and a drink, staff are absolutely lovely and efficient nothing was to much hassle for them, will definitely be returning

Beautiful building, beautiful setting but that is lost once you step inside. Staff have a lackidasical attitude and having approached a staff member to let them know we were here as per our booking (8 of us) we were told 'go sit over there'. where? Lots of empty tables but no direction offered by staff. Once seated and having waited a long time, we sourced our own menus by taking them from other tables. No one came to take drink orders so we went to the bar. They seemed to not know if it was bar or table service! Eventually food orders taken, Starters ok but all heavily reliant on bread. Mains disappointing. Vegan pie suet was unedible, mac cheese was tiny, anaemic and looked like it had come from a tin. Side of rocket was dry and wilted. Large side of bread (same bread as starters) which was dry and bland. My dad's order was wrong but to their credit they changed it. We asked for coffee and when it arrived the tray was put in front of my husband who was told to 'enjoy'. He then had the task of giving the coffees to those who had ordered. The food was cheap but not so cheap it warrants it to be considered good value as it's not very pleasant or enjoyable. There was an abundance of staff but not a single 'check in' during our meal, no menus, no drinks and no sauces offered...we seemed to have to be in charge of that which was a shame. Even paying was difficult as having asked for the bill, no one came to take our money so we stood at bar for a long time before someone bothered to break away from chatting to serve us. Sadly, we won't recommend or return.

Came here for a family birthday early on a Saturday evening. We were not shown to our table but just told that it was 'probably that one over there'. Having sat down at the table we waited for a waitress but when one did not arrive we got some menus from a neighbouring table. After nearly half an hour, we still had not been attended to so I've of our party went to the bar to ask if we ordered at the bar or if it was table service. The lady behind the bar replied that it was her job to take the orders but complained about being short staffed, but she could take our order if we wanted. One of our party went to the bar and asked for 2 bottles of prosecco and eight glasses. When the waitress arrived with them, she put the glasses at each place. When she came to me, I said that we didn't need all of the glasses as not everyone would be drinking the prosecco. She replied that 'he', pointing at the person who had asked for the drinks, had asked for eight glasses so that's what she bought and she put them on the table in front of me. I could go on with examples of poor service as there were plenty, including one of our group receiving a meal he did not order. But the incident that has spurred me to write this review is, in my opinion, so unbelievably awful. A waitress came to the table at around 8.30 and said that if anyone wanted a coffee, then we'd need to order now as they were turning off the coffee machine. 3 of us asked for a coffee and a while later a waitress came to me as I was seated at one end of our 8 seater table and plonked a tray with 3 coffees on, slopping the drinks into the saucers and said 'enjoy' and walked away. I then had to leave my seat and deliver the drinks to those who had ordered them. Very very rarely do I leave negative feedback like this as, having worked in a service industry, I am aware of the challenges and stresses involved. But I have to add, as a final statement, that I have never ever received such poor service.

Asked for a “plain” southern fried chicken burger and coke paid £15, they brought out the burger with mayonnaise and salad in and when I asked to have a new burger they refused and said they couldn’t cook me another chicken breast instead they can offer me a fresh bun, certainly won’t be spending my money here again

Three of us had Sunday lunch, food arrived quickly and there was sufficient of it but it was lukewarm, ahh well add the additional gravy that should warm it up, but no that was lukewarm as well. But apart from that the service was good and we had an enjoyable afternoon. Steve

12 of us (2 families) turned up and the lads (sorry I didn't even think to get names 🤦🏻‍♀️) that were working on 12th October, we're very accommodating and nothing was too much trouble. They moved tables for us so we could all sit together and were polite etc. I know you kind of expect it but it's a rarity nower days. So yer, definitely recommend.

Food was amazing & staff were very friendly and helpful very fast service.

Food was nice at a reasonable price. Nice setting on the river. Friendly staff.

Jackie was great check on us a few times to check all OK. Lovely lady Abit disappointed with garlic bread I was over powered by rosemary I think so didn't taste the garlic at all. But rest was good. We been here a few times over the years and could get a captain Morgan drink either which I though was strange as always had 1 or 2 to enjoy.

As usual a great meal in a family friendly atmosphere. The staff was very polite and helpful. Thanks to all of the staff for looking after us so well.

Me and the family went for a Sunday roast and it was beautiful excellent service excellent food and the staff were amazing will deffo be returning

I will never get fed up with posting great reviews about the Thatched House. Because I've been so many times and never ever had a bad experience. From the staff to the food to the atmosphere everything is perfect. Keep up the great work guys.

Visited with some friends after being recommended. We ordered food and drinks,everything seemed disorganised and in chaos. The food was very slow and the staff unhelpful. The staff were surly and rude, also they were preoccupied with other things. I was very disappointed as I...

Food was good.. Service attentive, apologised for a bit of a wait.. wasn't an issue. Outside table 208 a bit rickety..but was amusing. Would go back

Lovely Sunday afternoon get together with family. Although the sunshine was replaced with rain, we all had a great time. Food and service was good 👍 Often make a trip to this pub, especially as it caters for dogs.

Hunter chicken was nice,fish and chips also ok . Shame not napkins and drinks with plastic cup.Also not place for bikes . Otherwise was ok..

Visited again yesterday and the experance was thr same. Excellent customer service, excellent food, excellent staffing. Management excellent 5 Stars from us

Out for dinner with a friend same table I got my food and she got hers 20 minutes later but that was after she went in to in ask 3 times where it was !!!

Nice location with reasonable service, food and value for money. Plenty of outdoor seating when the weather is fine.

What a banging night, and for such a great cause (raising money for a defibrillator for the local area) Didn't eat on the day but came back the day after for a cracking sunday roast Thanks to all the staff, we'll see you again soon

We came for the garden party last week (sorry for the late review!) What a great day had by all, the staff couldn't do enough to ensure everyone had the best time, food was fantastic as always, atmosphere was amazing. well done to you all...

Seven adults and one child for lunch today. Excellent meals, value for money. Staff super helpful and very friendly. Lovely place to enjoy a family get together with the bonus of being able to bring our dogs. We’ll definitely be back.

Great food, well it can be ordered and paid for then 10 min later be told that 50% of what you ordered wasn't available and to choose again. With NO refund of the price difference. Otherwise, staff are busy rushing about not seemingly doing anything in particular other than telling customers that they should queue at one spot, at the long bar, otherwise would not be served by anyone. Then, only ONE person taking food and drink orders at the designated ordering point and then serving the drinks whilst the queue got longer. Perhaps more staff or staff that actually served behind the bar might be helpful in a PUB. Call me old fashioned, but I thought that you could wait at any point at a bar and get served but not here, especially on a Saturday night - join the queue or we will shout at you. Oh and make sure you ask if they actually have in stock the food that you are about to pay for - chances are that they haven't.

Nice pub hidden away by the shore if Langstone Harbour. Great garden by the sea

Went here today with my 3 children , ordered 3 lots of chips and onion rings, and a large orange and lemonade. Got charged £17.01, thought it sounded a bit much , and mentioned to bar staff if it was right . Another bar person looked at it and tried to justify the amount and said we owe you 10p." I said, "Don't worry bout it, then sat down. Still didn't think it was right so went on app put in what I brought they had over charged me by nearly £2 I know its not alot , but how many other people have they done this too , and tried to justify what they had done . I suggest ordering an app and not go to the bar. Or add it up before you order so you know how much it comes too. Also ordered drinks when I came in got charged £15.75 but on the app should have come to £14.50 so totally ripped me off today . Will not be going back!!!!

Really friendly staff, accommodating and chatty with their customers. Great food, good portions and the dog loved all the fuss

Come down with the family today to enjoy an amazing garden party which the love music was brilliant from beginning to end, the staff made sure everyone was catered for perfectly getting drinks made as quick as possible even though they were so busy and...

Popped in for a bit of dinner not realising there was a garden party going on, as much as it was unexpected it was brilliant the range of music was brilliant could hear it inside and out, the atmosphere was amazing everyone including staff were...

Music is so loud this evening that I am currently sitting in my front room across the Milton lake at Eastney and all I can hear is the singing from the ‘artist’. Can’t even watch television because the noise is playing over the TV. It’s waking my baby up as well. I love ABBA but how many times does the same person have to sing Dancing Queen? I don’t want to be a negative Nancy, so apologies but my family can’t even relax on a Saturday evening together. My partner also has to be up early for work and he can’t sleep due to the noise. I now have a grumpy baby & partner and it’s making me grumpy too. Please lower the volume of your microphones and music! I’ve tried calling multiple times but no answer. It’s not just the music, we can hear everything even when the lady is speaking to the audience. I would attach the videos so you could hear how loud it genuinely is but it will only allow me to attach photos. And now she’s handed the microphone to a few ladies who’s had too much to drink by the sounds of it.

Came here tonight for the garden party was really good, had a sirloin steak and upgraded to sweet potato fries that were unbelievably crispy. Amazing meal will definitely be returning tommo for a Sunday roast to cure my hangover. Thank you all for such a...

After such good reviews from friends I got to say I was very disappointed I had the fish and chips well it was supposed to be anyway...very minimal amount of chips and the fish was very soggy and grey I was expecting the fish to be white and flaky and ut was far from it..must have got a chef having a bad day as all my friends say the food is nice but wasn't for me

Had a nice time with family my steak was a wee bit hard.but we enjoyed our time.but could parents please stop your children running around others who are there to have a meal n drink or even just a drink

Don't get me wrong it's is cosy in there , but food is disgusting most of it is frozen so I wouldn't eat in there again . I only goes in for drinks .

Lovely location by the sea with views of the Eastney part of the harbour. Service is great and that staff are very friendly and accommodating even for young babies providing a high chair. They do two pub classics for under £15 which is ideal for a nice lunch or dinner out. Nice hot chips, the meals were nicely presented and good for the price. Would come for drinks in the sun ☀️

Come here for celebration drinks and food for my nan and grandad of 64years wedding anniversary family get together food was nice and good value for money and reasonably priced along with different variety of options to choose from . Also I'd like to say a massive thank you from the gentleman who asked what my grandparents were drinking to congratulate them they were grateful for this . Also dogs welcomed which is good as not many places luke this nowadays mainly outdoor area but dogs allowed inside also

If u like frozen food , its the place for u , 😔 all frozen food , come on could have gone to Iceland ,,,,

Another fabulous meal. Just can't recommend this place more highly enough. The whole evening was lovely.

Great family meal yet again at this friendly family pub. Staff as always very friendly and helpful. Food cooked perfectly.

Good pub food good service nice veiws

Having lived in the area all off my life and spent many a happy child hood day here with my parents , I am beyond disappointed . The greene king kitchen here is incompetent.The red cabbage coslaw was off , Late food having to be...

Typical gastro pub in a great location and lovely staff. Coffee and cake deal wasn't anything special.

Very friendly staff, who made some excellent recommendations from the menu. All our food was delicious, enjoyed while overlooking an amazing view across the harbour, with a wonderful atmosphere inside the pub

The food was absolutely delicious, and the views looking over Langstone are really nice. The staff were incredibly friendly and overall it is an excellent place to come grab a drink or even go out to lunch.

Really nice, staff were friendly. Food was great. All had a great time. Would recommend and will be returning. Thank you

Visited Thatched House today, the staff were exceptionally courteous and attentive. The food tasted fantastic and temperature was spot on! Would highly recommend and will be returning very soon. Well done everyone.

Absolutely amazing spot for a meal and drink. Went with family and not only received impeccable service. But also had some amazing food! Will definitely be returning more often!

Frozen food, not fresh, no go sorry thumbs down

such an amazing place, lovely view friendly staff, the food was incredible and i just can’t wait to go back

Staff nice but food horrendous.!

Always friendly, fast and efficient service and never had a bad meal

Visited on holiday had beautiful meals with great service. Special thanks to Charlie and the ladies that served us