Thai Orchid in Maidstone

The customer service was good, and I absolutely loved the scenery. It was cozy, overlooking the city with the sunny day warmth.

I’m always very impressed with the quality of the food and the customer service. The location of the restaurant is lovely as it overlooks the water. Very cool and relaxing too.

Lovely food and lovely customer service. Ambience is good.

Sit by the river with a nice view, got Thai milk tea and mango sticky rice

Ordered one green and one red Thai curry and got a soup instead, no exaggeration it had the consistency of water. To make matters worse no refund was given and no replacement food sent out as they said they had no drivers. Was asked to send pictures via email, which I did. One week has passed and no response! Shocking customer service, low standards too, as you can't put that into a container and not see it's not thickened at all!

10/10 for everything. I'm looking forward to going back and would definitely recommend

Lovely meal generous portions and was very fresh

usually order from pad Thai live, will be going back to them again next time. this order was ok but not as nice or as good value as pad Thai live. my order was supposed to have pineapple but there was none in it and it was full of mushrooms which I don't like and not much other veg.

A Disappointing Experience at a Once-Great Restaurant. We were deeply disappointed by our recent visit to this restaurant, which was once a favorite. The quality of the food has declined significantly. The Massaman curry tasted more like a generic chicken sauté sauce, while the red curry was watery and lacked depth of flavor. The Tom Kha soup was similarly bland and unappealing in appearance. Worst of all, the squid was fried in old, smelly oil, making it unpleasant to eat. The only highlights of the meal were the dim sum and fish cakes, which remained enjoyable. Unfortunately, given the overall decline in quality, we won’t be returning. It’s truly a shame to see such a great spot go downhill. To reply to the Manager's message: We visited the restaurant on Saturday 15 March, in the early evening.

Nice place for my birthday, Yummy food and service, reasonable prices

Really good food and nice atmosphere. Perfect for group of people to come by!

DO NOT EAT AT THIS PLACE! You have been warned. I received a parking ticket. After proving I ate there, they emailed me saying they can’t cancel the ticket, I must pay! And another threatening email of contacting DVLA requesting registered keeper of the vehicle, probably trying to take it! You go there for a meal, when you come back home you loose your car! It’s not worth. Still fighting the case as I write this! Disgusting!

Sensational food, excellent service and wonderful river views! The beef Nam Prik Pow was amazing.

Have been here numerous of times and it's been fantastic every time cant fault the food or staff and at a great price.

I asked for no veg but still got veg and it was cool. Still nice tasty though.

My partner and I ate here yesterday and had a lovely time. We ate from the buffet menu and all of the food was superb hot and delicious. The staff were friendly and very attentive. We will be returning soon.

So fresh and tasty! Will definitely order again. Banging food!!

We ordered a lamb Massaman but they delivered a chicken one instead. Tempura prawns were good. Calamari was over cooked.

Friday night - half full. I have been here many times over the years, however it's been a number of years since I last visited. I must say I was shocked at how quiet it was on a Friday night, you used to be lucky to get a table here, perhaps more a sign of the times than anything to do with the restaurant. The food is good but no where near the standard it once was, perhaps this is because we opted for the all you can eat. It felt like the base flavours were there but the meat dishes were just lacking that freshness. Perhaps the meat was stewing for too long or it is frozen meat, whatever the cause I wasn't massively impressed. The vegetarian dishes however were much nicer. Overall not to bad for 25 quid and the service was quick and friendly. The Guinness pourer needs a refresher lesson because it was nearly all head but apart from that I can't complain. Would I eat here again.... probably if someone else was organising.

We’ve never been disappointed - always good food, and delivery always on time.

I came here with my family and we really enjoyed it the food was delicious and service amazing it had a beautiful atmosphere and overall it was fantastic can’t wait to come there again .my prawn tempura 🍤 was delicious 😋

I came here today for a valentines meal out. We both chose the all you can eat buffet. It’s not a traditional buffet where you help yourself. You can order up to two items at a time and it’s cooked fresh as you order. We had around 6 minute wait between each course. The presentation of some of the dishes are what you would expect in a Michelin star restaurant, they looked stunning. The calamari is the best I’ve ever tasted, so fresh and soft. The vegetarian dim sum dumplings were divine. We also tried the massamann curry which tasted lovely the same with the sweet n sour chicken. The pad Thai wasn’t great though. This is my favourite dish to eat and I’ve eaten it 100’s of times. It was very dry and the noodles weren’t cooked fully they was still hard in some places. The rice wasn’t that great either it was very sticky. I would say though that every other dish we tried was absolutely stunning. The service is absolutely amazing and you can not fault the staff at all. They do an amazing job and are extremely polite and welcoming. You have amazing views from the restaurant looking down on the river. Will definitely go again and try other dishes.

Perfect food, service and atmosphere definitely recommend

Excellent food do indulge it’s very good

Authentic Thai food not a western Thai style, staff are lovely friendly !!

Lovely restaurant great food fantastic staff king was so nice! Will come again for sure xxx

We had a lovely time at Thai Orchid Maidstone. Nice location, friendly staff and delicious food!

Came here for something different for a Sunday lunch. The buffet was good value with a great selection of items & very friendly staff

we enjoyed the service with a smile and good food. Generous portions and buffet meal served to the table. Chicken satay was soft and tender. An excellent selection of food.

The all you can eat was wonderful. The starters were so delicious and we loved them. We reordered it twice and we enjoyed the prawn tempura so much. The staffs are so nice and friendly.

Beautiful restaurant in a great location, staff are very friendly and they have a great menu! Best place to come to in Maidstone.

Amazingly tasty food and looked after by the lovely team. Thank you & we will be back very soon.

Best restaurant in Maidstone, food is tasty and the service is very good

Cool place. Nice view, very festive too.

my favourite restaurant in maidstone

Really good and polite service and the food is also delicious , the environment is also very clean

Location is very convenient and atmosphere is very Thai style. Food and service are very well.

Taste good. Reasonable prices and good service.

My first visit here has been great so far! The staff are so welcoming and helpful, and the atmosphere is inviting and cozy! 😃 The all you can eat buffet menu has a great variety, and everything looks so tempting. Excited to see how the food turns out 😋

We always had a wonderful dining experience at Thai Orchid. It’s our favourite local Thai restaurant, we’ve been a customer since their Kings Hill restaurant. The Thai food was absolutely lovely - fresh, flavorful, and beautifully presented. The staff were incredibly friendly and attentive. The ambiance was warm and inviting, perfect for a relaxed meal. I highly recommend this place to anyone looking for authentic Thai cuisine in a great setting!

This is the 2nd year we have held our Company Christmas Lunch Get together at Thai Orchid. There were 36 of us, so we opted for the set lunch meal and pre ordered our choices a week before. The staff, service and food quality is top notch! We couldn't ask for more. They are so welcoming, quick to get drinks orders and served. The food was fresh and generous in portion size. Each and every person who attended commented on what a wonderful meal they had. We will definitely be back!

High quality of food, short waiting times👍 affordable menu

Simply beautiful place Lovely customer service The ambience was amazing!! I am so very glad my friends chose this place to have this month's monthly dinner in! Thank you to the guys who served us tonight. You did a brilliant job! We definitely will be back

Great place to eat with so many delicious options would recommend it to all and will happily go back. Staff are super friendly and attentive also

It took me years to try Thai food and honestly so glad I did with this place. The massaman curry is amazing, the staff are always friendly and there’s a lovely view of the river if you get a window seat. Reasonably price what else can you really want with a restaurant! (It’s a dreary day and I’m bad at photos)

I always love this place and go here often as it is one of my favourite restaurant in Maidstone! They also have a good range vegetarian options that are really good and filling! The view is nice, staff is nice .. Here is a photo of our delivious starters I really recommend 😍

The food was absolutely delicious 😋

The food and service were good. However, I received a £100 parking fine. When I booked the table, I asked the staff if I could park my car there, and they said yes. Unfortunately, I received the fine a couple of days later. I appealed, but it was unsuccessful. I'm very disappointed.

Amazing food ! Very friendly staff recommended for everyone in Kent !!!

There is an extension menu selection so there plenty to choose from and at very reasonable prices. The portion sizes are very reasonable. The staff were fantastic and very efficient. Overall a wonderful experience and recommend anyone that like Thai food to give it a try.

Tasty, Good Choice, and Good Service

Wow! Had the £14.95 set menu and the quality of the food was out of this world. Amazing value and plenty of food, fragrant, tasty and very high quality, cant recommend this gem enough.

A good night turn into a bad night. Don’t want to blame the staff 100%. 1. Waited for the food very long time, and was ignore for a very long time. Finally we got the food. 2.After finishing food just before going to the toilet the staff was serving another table, then suddenly spill a few glass of beer which the glass fell and smash beside my leg. My jacket was covered in beer then I didn’t see them do anything about it so I had to go wash it in the toilet. I later ask for the bills no apologies was said or anything after that. Not even an offer to wash my jacket.

Lovely food and service. Good choice of dishes and a set menu if wanted between Monday to Thursday costing 15.95 was very good value. Delicious starters!! Prawns and chicken satay and yummy pancake rolls. Staff were friendly.

Food is great from here, always good quality

Lovely food and serene atmosphere. Went back and this time did a takeaway

delicious food, nice stuff, pretty place

Very nice restaurant, good food and super nice staff! Starters and really good and curry is great as well

This place has such a lovely atmosphere and brings you into the beautiful culture of Thailand with its delicious light food, and its mood lightning and (surprisingly) nice view of maidstone. The food is divine and the service is great. 10/10 recommend. Also get the thai milk tea its unreal!!!

lovely place, one of my favourites. love the food and milk tea

It is a very nice and pleasant place with delicious food. Highly recommended.

lovely food, very nice setting and staff is very friendly

Great place with great food and super friendly staff. The buffet is also very good value as it all comes fresh to order.

All you can eat was a very delightful experience, good to get to know what you like, à la carte next time...

Great service, we came here for a few drinks tonight. Great staff, highly recommend

Such a lovely place, one of my favourite places. Good price and unlimited food. The starters and sauces ar the absolute best and the thai milk tea is fantastic!

Great service, the staff are very welcoming. Amazing quality food and it comes very quick. I’d suggest the starters and the sauces that come with them.

A Jewel of Maidstone the food is so fresh, delicious, well presented and reasonably priced. The service is so friendly and professional. The ambience is warm and the views are exceptional. What’s not to like?

Visited 12th October. Fantastic. Brilliant experience. Will definitely go back.

Food and everything all good, but order need to wait a long time.

Food is absolutely glorious, and a pleasant (if someone's very busy) atmosphere. My wife has several serious food allergies and the restaurant manager could not have been more attentive. Not a particularly cheap evening out, with cocktails, but well worth it.

Nice place and delicious food. Service is excellent!

Celebrating a milestone birthday in style at Thai Orchid Thai Orchid provided the perfect backdrop for my uncles 40th birthday celebration. From the moment we walked in, the warm and inviting ambiance set the tone for a memorable evening. The staff went above and beyond to make us feel special, catering to our every need with genuine smiles. The food was simply outstanding. Each dish was a masterpiece, bursting with authentic Thai flavors that tantalized our taste buds. We opted for the set menu, which offered a delightful journey through a variety of culinary delights. If you're looking for an exceptional dining experience in Maidstone, look no further than Thai Orchid. Whether it's a special occasion or a casual night out, this restaurant is sure to leave a lasting impression. I can't wait to return and create more wonderful memories here.

This cozy Thai restaurant offers a delightful blend of authentic flavors with fresh ingredients. The Raw papaya salad & vegan fried rice were served fresh & quick. The friendly staff and warm ambiance make it a great spot for a casual, satisfying meal. Recommended for Thai food lovers!

I see the payment has been deducted from my bank account for £41.09 but there is also a pending payment for the same amount can you advise why please

Devir needs updating and Thaifying. Very nice staff and very nice food. Some light instrumental Thai background music please.

Great experience eating at this restaurant, the mood is good with a few classical songs playing in the background. The Green Curry is slightly spicy and definitely an item to try (especially with rice). The Pad Thai is also great, I ordered the Pad Thai Prawn. The Thai milk tea is sweet and gives a tropical feel. The staff were friendly and I will definitely come back whenever I crave Thai cuisine

I must pay for child because my wife give him 2 pieces of chicken

A good place to dine in with friends 🧡

Without a doubt THE best restaurant in Maidstone. Exceptional flavoursome food

My favourite restaurant in Maidstone always have the best time food always beautiful river festival Reggie band every year we look forward to it! Keep up good work and we can not wait for next year river festival band brilliant 🤩

Really great food and really good value for money. Will defo be coming back with the family. Waiters really kind and polite . Happy customer 😀

Great tapas/sharing platter. Super view over the river

Lovely spot by the river with delicious food

We tried to give a second chance after they failed to delier a takeaway which was six years ago. Today they put us right next to the kitchen, then servers started kicking my chair constantly never apologised. I asked to move to another table she said will do in a minute. Then our food arrived, I reminded to change she then showed me the other chair at the same table. The whole time the staff were too loud and careless. So second chance has failed too, never again even though the food was good.

Nice environment, good service and friendly staff.

A very disappointing experience this evening. Although it was relatively busy, it took ten minutes to even be acknowledged. After being shown to our table, it took another fifteen minutes before anyone asked about drinks. When we informed the waitress we were ready to order food, she replied, "my colleague will be over for that." Thirty minutes later, there was still no sign of our drinks, no apology, and our meal order had not been taken. There is no excuse for such exceptionally poor service. While the atmosphere is pleasant, the service was so lacking that it completely ruined the experience.

Venue is so pretty and comfortable. Service is great and staff are very nice. The food is good and great value.

Food here is very nice, excellent value. Highly recommend!

I've reviewed before and gave a poor rating due to extremely slow service during the Sunday Buffet and staff looked and sounded miserable . We we've been a few times now after a long hiatus and I must say they have turned things around for the better. Service was fast and friendly, food brought out freshly made and quickly. Food is unreal and great value at £25 pp. Would highly recommend.

Best Thai food in the town Lovely friendly and professional staff Recommend it

Visited a work colleague and went here for a meal. Great service and the food was really good. Great value for money in a good location with a bar downstairs also.

Wow!! Fantastic setting!! Food amazing!! Price is very reasonable. Staff are so friendly. Highly recommend.

Fantastic food and service. Authentic too. Highly recommend.

This restaurant was a great venue for dinner overlooking the river. The lady who took our drink & food orders was well organised, polite and efficient. The food is first class, the starters were outstanding. Do yourself a favour and visit this restaurant.

Top Thai in Maidstone.sunday buffet is unbelievable and great value for the money and fantastic food AND lovely staff.

Great food and descent cocktails. But in the pricier side for drinks but food is very reasonable and location is class.

Fantastic food with great views of the river

Really good authentic Thai food! The highlight was the pad Thai and green curry chicken - both were delicious.

The foods are fantastic and the service is very good. We will come again 👍