TGI Fridays Manchester Royal Exchange in Manchester

Cocktail making class for 6 🥂 Kit was great, she showed us how to make 2 cocktails of our choice of the selected menu. We were able to try each cocktail to know which one we'd like to make. Was great fun and the food was decent an tasty too. Definitely great value for money.

She is very good and very friendly.she very nice. She explained very wall , so kind and she make us come again in future. We are very happy

In Manchester we had a first dinner in here. Immy was our waitress and she was very kind and super cute! The chees burger is very delicious:)

I’ve never left a review before but I was baffled by how dingy the place was. We visited on a quick trip to do some shopping in Manchester for a birthday treat. My partner had never been to a TGI Fridays before and I wanted to take him as I’ve had lovely childhood memories in a different one. Upon entering we waited for a couple minutes in the empty restaurant confused as to whether we needed to seat ourselves as nobody was coming to seat us. When a waitress did come over I knew I’d made a mistake as the energy was terrible but I wanted to give it the benefit of the doubt. We got seated and then had to ask to have our order taken when nobody else was in the building. We ordered two starters and two mains. Drink wise I ordered 1 cocktail and my partner 1 beer. The beer came and I waited for 10 minutes for my cocktail of which took two people to make and two arrived. It was a 2 for 1 cocktail deal but having only asked for 1, I found £16 on my bill atrocious for something I could barely drink. Starters were vile and when the mains came they weren’t much better. I’ve had microwave meals with more flavour. The menus didn’t specify what was on the burgers either so my partner had to send his burger back to get re made as he didn’t realise what it came with. Then when we got a fresh one back he still had the things he asked to be taken out on the burger. Neither of us finished our meals and have never been so uncomfortable. I’m in catering myself and a cafe manager so I always respect catering staff and am very understanding when it comes to some situations but this was atrocious. If only we’d walked for two minutes down the road there were some lovely restaurants opposite selfridges and I was disappointed in myself for choosing the worst place we could’ve possibly gone to. £81 for nothing. The bathrooms were also discussing with dried vomit in the urinals and faeces left in most cubicles.

Most of the time we only come for food, but unexepectedly, we were served by amazing staff Char. Cracked few good converations which is a plus rather than just serving the food and beverages.

First time in TGI Friday. Lovely place. We had a great waitress Kit. Went above and beyond and even sang Happy Birthday to me. Came for lunch 12 Sept, staff were dealing with a couple of guys who wouldn't pay but they were dealing with it with absolute respect. Shout out to Kit. Thankyou for your service. 🙏

Het was zoals altijd bij tgi fridays heel lekker eten en een vriendelijke bediening. De zaak ziet er goed en schoon uit..

We attended the bottomless brunch and sadly it wasn’t great! We were sat 40mins before we got our first drink and you only get 2hrs! You also have to pay £5 extra for cocktails which we couldn’t believe! Sadly we won’t be returning

Had a wonderful with friends and the kids loved their food. Hannah our server was very helpful and professional. I would highly recommend the glazed smash burger

Good. . ……………… Karl sold me font under the bar and I gave him a job in return for 2for1 cocktails. ….. funny enough ………………,………………………………………………………………………..

First experience for myself and the brother in law for a bottomless brunch at TGI’s obviously the wife’s have been a few times 🤣 We was served by Marina, she was very attentive and was more than happy to ensure we was kept well lubricated and checked how we was throughout the 2hr slot with regards to our food and drink, the place was quite busy and we never felt like we had to wait for a drink and the only hiccup with the food was resolved immediately. Will definitely come back again and we’re all in the agreement that Marina made our experience all the better 🌟🌟🌟🌟🌟

Served by Marina, lovely friendly service and food was great! Quiet as the football was on, but atmosphere was still good

Really great experience, staff member (didn’t catch his name!!) serving us was very helpful in relation to allergies as we had an individual with coeliac disease. Overall lovely food, felt very safe eating with an allergy and all really enjoyed our visit. Will definitely be back soon! :)

Absolutely love Manchester, such a vibrant, lively city. First experience at TGIF Royal Exchange and the atmosphere was electric. The staff were so energetic, singing, dancing having so much fun whilst working. The Bartender/s were great, passionate and crazy. Overall, amazing staff and buzzing atmosphere. Will for sure return. Also loved the live singing!!! 🎶

Josh’s service and skills were exceptional would highly recommend for anyone. Cocktails were the best in Manchester and a steal of a price

Louise.W was a great and lovely host she’s very attentive, and made the experience a pleasant one. I’ll definitely be returning.

Popped in with my dad who was visiting me in England, and the service was amazing! Seems such a great place for a Friday night, family friendly, smooth atmosphere, friendly people. And they also do live music every Friday and Saturday! A place to go if you have no Friday night plans, truly recommend🙂

Amazing food as per usual and great service from Marina. Sesame chicken is the go to. Good vibes and a good time. 10/10. <3

Great food, poor waitress was run off her feet with zero staff to help her. She didn’t complain she just got on with it, food was good too.

Served by lovely girl named Amy, provided both fast and friendly service. The food was tasty as always and drinks were made speedily

Disappointed with the choice and the price although our waiter pointed us in the direction of the free dessert on the app, which was helpful. The wine was lovely and, again, our waiter identified that it would be cheaper to buy a bottle than two glasses. Service good, food and pricing less good.

Lousie was great, food was great too. Louise provided fabulous service and was hasty for our food. She should be the next general manager.

Amazing atmosphere, friendly staff, reasonable prices for amazing food. Would definitely recommend to family + friends, always a positive trip!

Such an amazing service from Louise W. Great food and even better drink especially for bottomless every request she answered. Best host ever!!!

Food was great! Raegan was smiley and attentive. I recommend the Pina Colada and the bubblegum daiquiri cocktails as they were delicious!! Definitely visiting again :)

Lovely service and the food was so nice. Wasn't feeling too hungry so got some sides and a sharer and it was perfect for two. We were served by Marina and she was lovely, couldn't have helped us more.

Visited for lunch today! Very quick fast and friendly service! Lovely staff, Marina was excellent! Highly recommend xx

Welcoming, we had a variety of starters all of which were lovely, the wine was good, friendly attentive service and good atmosphere.All was good.

Really nice atmosphere, nice food it was hot and came out quickly very happy and the staff were really friendly and helpful.

Food was excellent, especially the ribs! Served by marina, 10/10 service with a smile. Would absolutly recommend! Fantastic!

Lovely place was greeted by a lovely waiter he was plesent happy n made us feel welcome we were a party of 9 for a 18th they made sure we were looked after food was amazeing n would deffo recomend thanks so much we will deffo be bck when bck in manchester

It was was great, I loved the food, the drinks and service provided, especially Marina. A friend also had great vegan option.

Really good food, great atmosphere and amazing service! We came before going to watch Peter Kay and it certainly set us up for a lovely night!

Great service from Marina, really attentive and quick. Food was nice if a bit pricey but the portions were good and a decent range for vegans.

Great food, Great service, Ordered the cajun pasta, the portion was a good size and the food was delicious and a big thanks to Marina!

Great service from marina, absolute diamond, great food and great service. Got the sesame chicken strips and Cajun pasta, both perfect

Very kind very good service, we sat down at around 6 and by half 7/7:40 we gad our drinks and food, everything was delicious

We had a family day out for my daughter’s birthday. Food was nice and came out quickly. The service was great from Lauren.

Food was average, staff were lovely. Nice to go somewhere child friendly in the city. Staff were personal and friendly...

The drinks were pretty good just a tad little too sweet and the food just isn’t worth the price if I’m honest, and the wait time for our drinks and food was INSANE even tho the place was empty. however our waitress Yasmin was amazing and honestly is the reason we gave the place a 2 star instead of a 1.

Emma was fantastic l great service would come again.................................... Emma main me a bloon dog and got us birthday cake

Had a great experience at T.G.I Fridays in Manchester. The last few times iv been hadn't been to great so was a bit weary on how this experience was going to be. I booked the bottomless brunch for me and my friend for her birthday. We had tried it a few years ago when they had first announced they where doing a bottomless brunch and it wasn't that great. They kept running out of drinks and cocktails and was limited on what they could give us. We wasn't to impressed at all. Went back this time and had a much better experience and was told about upgrading to bottomless Fridays cocktails which we decided to do. Our server was Marina and she was amazing! She kept our drinks flowing so we where never without one. Even popped a bottle of procecco on our table to make things easier! Always kept checking on us. We had a fab time. The food we picked in our brunch was 10/10 tasted amazing was really happy with it. My Friend even got a free slice of birthday cake at the end! We both had a really great experience and feel like we got our moneys worth out of the bottomless cocktails. I would definitely book it again! Thanks to Marina for making our experience so enjoyable!

You have to try the hot wings, they are amazing and I’ll certainly go back there for more and Aaliyah the waitress was great

My waiter was Louise W, and she made the experience even better for us, the service she provided was so smooth and comforting, I was so upset that I couldn’t tip her, because I didn’t have cash and if you tip by card the waiters do not receive it, so that really P****ED ME OFF!! But food was great and drinks was even better. Thanks to louise once again 🥳

An absolute delight :) looked after us masterfully and majestically beautifully magnanimously emphatically happily

Visited Sat 26th lunchtime, our party size had changed slightly due to illness & they were immediately accommodating. Restaurant was very busy but service was incredible, so efficient and friendly with our drinks re-filled regularly & nothing too much trouble. A particular mention & thanks to Stephen, our wonderful server who looked after us so well. Oh & the food was also fantastic! We’ll be back soon.

Came for a meal on Tuesday! Pre booked online earlier that day just incase. For starters we both had the sesame seed chicken strips which are amazing. For main I had the half rack of ribs which was nice and my partner had a burger. Great staff

Five stars isn't enough.We had the absolute pleasure of being served by Kris during a visit in early December 2021 and it is impossible to overstate how amazing she was with our boy who can be challenging at times.Her personality won him over, she entertained him by showing him the till and how it worked and every time she came near, he was smiling and enthusiastic in his response to her. We have eaten in various high end eateries in town and I can say even their silver service wasn't a match for Kris and her lovely personality. As someone who has waited table in the past, I would have loved to learn from her as it really was a gold standard experience. The food was excellent, the restaurant setting was great and the motorbike was also a hit with our son for photos, which the staff also took without hesitation. The

Really enjoyed our visit. All the staff were welcoming from our arrival. Our server Caitlin was great who went above and beyond. I attended with my 7 month old and she told us about the free food that they give to babies. Really appreciated Caitlins service.

I've been a few times and today we got the switch over of staff which went in our favour. The first waitress missed a few things and never offered alternatives for things that where out. However Rob took over and handled out table amazingly he was very finny and joined in with our sarcastic tendencies which sometimes can be mistaken. He absolutely made our night. We hope Rob and everyone has a lovely Christmas #heneedsapayrise

Food is always good and Caitlin was lovely :) they were really nice and welcoming and the vibe was relaxed just like we were looking for amongst the hussle and bussle of the Xmas shopping !!

Our server Alex and the manager Emma were WONDERFUL I do not blame the staff in the slightest they were friendly, efficient and professional. However our order got lost, so we sat waiting for over an hour for our mains, and they had two desserts left off the menu at 7pm. They were obviously severely understaffed and over worked and I really felt for the staff working their socks off. Thank you to the staff for handling everything so well but we won’t be rushing back and it is such a shame when we pre booked a table and come each year when the markets are on

We had a lovely evening dining at TGI's royal exchange in Manchester. Our server Alex was lovely and made us laugh. We couldn't have asked for a better server. We'd definitely return just to get served by Alex again. The food was lovely and I was happy to see that my Coeliac disease was taken seriously in regards to gluten free food. 10/10.

Friendly welcome and shown to our table where we enjoyed choosing from the menu, both drinks and food - lots of options! Our server was a lovely Irish girl,but can’t remember her name, sorry. Starters were wings and potato skins both of which were tasty. However main courses were brought to the table before the starters had been removed. Burgers and chicken were fine but no room for puddings. There was live music and a busy bustling atmosphere.

Sophie was an excellent and friendly waitress. Very approachable. Will definitely come again!! Food service was also amazing

What a truly wonderful experience we had at TGI’s. we had a lovely meal and can’t thank India enough for her remarkable service! Nothing was too much and she was very patient and attentive as we needed some additional help during our visit. An absolute asset to your staff team :) thank you

Delicious fresh food and fantastic service, our waitress Caitlin was absolutely lovely. We really enjoyed the food but it was the service that stood out as world class

Amazing food and amazing service. Caitlin was our server and was brilliant! Chatty, bubbly and really helpful. Would definitely recommend

Food was incredible and our waitress India was amazing, such a hard worker! Definitely will return as soon as possible !

Food was great service was brilliant caitlyn was great more than helpful even with my groups childish behavior very professional. Ivys-essence.myshopify.com just incase you guys need some candles.

Myself and my partner came here whilst awaiting our hotel to be open at 1.30 in the afternoon. I wanted to sit somewhere my legs wouldn't dangle with a coffee. However we were moved from a small 2 person booth to a huge table where my feet couldnt touch the floor. I tried to order coffee What kind of big chain has no dairy free milk? Rude Staff throughout. Will never visit again.

Visited this evening. Amazing vibe, there was a DJ on which brought a completely different atmosphere and it was so good! Food and drinks were spot on and Robs service was 10/10!

Caitlin was such an amazing server from beginning to end. Fast service and brilliant food. Made a nice fuss about it being my birthday! Couldn’t of asked for a better server.

Dropped in for drinks on Saturday night, we have not been here for a long time but were very impressed.Cocktails were delicious Really friendly and attentive staff made us feel welcome. They had a live band and dj too which was great and had us all singing along Will definitely be back very soon!!

Excellent service and tasty food. Christina was an amazing and friendly waitress who made our experience fantastic.Cocktails fantastic.Not sure why they only have vegan mayo.....I prefer normal mayo, although when I said this the staff ensured my comments would be passed on. Will definitely be returning.

Came here last night for a big birthday and were very pleased with Nick's service. Food was good, and drinks were great, especially Zombies. Nick made our night, happy to chat and was great with our massive big table. 5/5 Would recommend!

I hadn't seen my university friends in 18 months, and TGI Fridays made for the perfect spot for a reunion. I had never been to a TGI Fridays before, so I was a little nervous, but I needn't have been. The staff put me at ease. Our waitress was Irish, so my Irish friend Molly felt particularly welcome. I ordered the American pilsner beer, which was really rather tasty. My pal suggested I order the sesame chicken. Usually, if I were to go to a place like TGI Fridays, such as Frankie's and Benny's, I would play it safe and order a burger. But this time, I went with the recommendation and ordered the sesame chicken. Was this a mistake, I hear you cry? No! Was it delicious, I hear you wonder? Yes it was. We also all got puddings, I got a brownie which was OK. Nothing special but nothing terrible either. I think the only disappointment was our friend's flatbread which would have left me a bit peckish as there wasn't much of it. I will definitely be returning to TGI Fridays in the near future.

We had a lovely night with incredible food! Nick was amazing and extremely kind! He was always checking we are happy with the food and his service was impeccable !

Caitlin is a good waitress. Was very happy with the service. The food was disappointing. The cesar salad was missing a few ingredients.

Alex was a very nice cheerful chappy!Our food was perfect and we'll presented!Lovely atmosphere with great music!Great value for money!Our toddler slept the whole time which was nice, meant we could actually eat hot food.Lovely mealThank you x

Service was extremely slow. The restaurant itself was cold as they had the double doors open from the street. Only nice member of staff was Caitlin. Rest of staff were useless sitting on their phones and dancing around. Waiting 42 mins to get my plates taken of the table and to get the bill after asking numerous of times. Staff member wearing grey was extremely rude. Just was not a nice meal out at all. Had to leave my steak as it was cold along with the chips just a waste of money. Consider going to a different restraunt such as Hard Rock Cafe if you want to experience a good America restaurant.

Caitlin was top tier and look forward to dining again at TGIF again 😊 - glazed wings to die for.. highly recommended 👌🏾

Caitlin was amazing , she was very upbeat and was always happy to help. She made out time out very enjoyable, she extremely friendly and down to earth.

Caitlin was so Polite, friendly and made us feel really comfortable when in the restaurant. She made sure we had everything we needed. The food was amazing and I really enjoyed the cocktails! Lovely experience. Thank you again Caitlin!

Called in with my son before the cinema. We had a great meal and the service was superb from India. Very attentive and helpful and happy to have a laugh with us.Thanks,Steve

Very good service India have done a great job very fast very efficient as well as the barman at the bar definitely will come back.

India was a great host, really attentive made the meal much better. Gave us top up on our drinks before w even asked which is great. Great visit to TGIS!

Alex was amazing. Always checking up on us and ensuring everything was good! 11/10 service from Alex. I think he deserves a pay rise !!!

Visited for dinner lovely service, Jack Daniels chicken super tasty as always! will definitely be back again :)

Fantastic service and super friendly! Couldn't fault him or the food :D P.s. you totally deserve another pin badge

Great service from Caitlin who was super friendly and attentive! Would definitely come again! :)))))

As soon as we came in today Caitlin was on the ball, was so attentive making sure we were always sorted for drinks and food! Food was amazing and helped our hangover would definitely come back even for just a catch up with Caitlin! 10/10

Had a quick meal at TGI’s this afternoon, India was my server, she was lovely, very efficient and made sure to stop by and make sure I was okay while I was dining!

India was really friendly and accommodating. Really nice overall experience. Would come again. Thank you again India!

Great service by India, very attentive and refilled drinks without even having to ask! Meals arrived quickly

We got seated straight away and the server was lovely! My friend has a gluten intolerance and the manager came over and explained the procedure about ordering. Unfortunately her burger was very rubbery but my friend didn’t want to wait again as it was just a quick stop. The pasta from the lobster Mac and cheese wasn’t warm but again we ate it as we didn’t want to wait.

Had a great experience at TGIs. The food was delicious and prompt and the Aperol Spritz was great. We had India as our server and she couldn't have done more for us. She was friendly and chatty to us all night and was so attentive - thank you!

India was our server today and her service was 5*. Food and drinks were lovely. We’ve been here loads of times and we’re never disappointed. Thank you!

Food was lovely. Server kristiya very knowledgeable on menu and drinks. Recommended this venue for on the excellent service alone

From the door to the seating, to ordering and throughout; best customer service I've experienced in a long time! Emma was so friendly at the door and managed to get us a table asap! Which was a delight for a late walk in on a Friday night.Alice one of the managers was so attentive due to myself having an allgery and took her time to explain the menu and process of kitchen food cooking process. All of which was explained with genuine care at attention. Lastly Natalie, who served us throughout the night was amazing and made sure everything was perfect for us. Special mention to her as it was her 1st shift after transferring from a different branch. She did extremely well!All in all. It was splendid experience!

Wonderful service from Stevie, couldn’t wish for anybody better, always checked to make sure everything was okay, thankyou!

Fantastic food and brilliant service from Rob, throughly enjoyed, will be back again! Super friendly and efficient

Ordered 2 plates of nachos and made it clear to the waitress we wanted one with jalapeños and one without. Both plates arrived with no jalapeños. Told a male waiter wearing glasses, he said he would fetch my waitress instead of resolving the issue himself, but went for a chat with customers on another table instead.10 minuites later I spoke to another waitress, she then replaced my nachos with plain nachos with toppings left on the side. I explained that it was the chefs job to put toppings on the nachos, not mine! After 30 minuites your staff finally managed to get a simple order right at the 3rd time of asking.

Chris was really friendly, helped us choose our drinks when our regular go tos weren’t available.The end of our meal we were served by India who was just as lovely. Very attentive and even recommended some local bars to go for drinks while on our trip. Great service overall will be returning soon.

Me and my husband came for a meal at TGI's as part of our honeymoon celebrations, wow what a great atmosphere, we felt really looked after, the food was delicious and we even had 2 cocktails that our server took off the bill as a treat as it was a special occasion, will definitely be returning.

08/09/2021 We visited the place and we was welcomed from the manager. All staff was polite and helpful. Our server was Charlotte and was as helpful and polite as expected. Deffo would return for another meal.

Had a lovely visit from start to finish. Was welcomed as we entered. Requested a birthday sing but was made aware of the restriction rules it’s not allowed atm so they put balloons at our table which was nice and made an animal balloon for my son . We was looked after by India on our visit who’s table service was perfect she was really so polite and professional but also extra kind bringing some cake and ice cream for my boy. Overall nice meal thank you

Brill visit staff welcoming and our server Stevie 5stars!!! Highly recommend. Nice atmosphere quick service. Nothing too much trouble.

Visit was great. Rob was our server and he handled everything really quickly. Came and checked on us numerous times throughout our visit!

Stevie was really friendly and attentive and made sure everything was to my liking. And anyone who serves me those HUGE ultimate cocktails is a friend indeed :) Lovely friendly service as always!