Heavenly Desserts Manchester in Manchester

Arun is so nice and calm.enjoyed vegan cookie dough

Average place. Ordering tablet not working Not so clean. Side cubboard doors lose open. Toilet average clean. I will not go again

Amazing atmosphere good service from Arundhati

Arun was amazing she helped so much and it wouldn’t have been a better experience without her

Laxmi greeted us with a smile and served with care—her service was as sweet as the treats!

Laxmi's service was top-notch—friendly, attentive, and made us feel right at home.

The service by Laxmi was exceptional—warm, prompt, and made the dessert experience even sweeter. Her cheerful attitude truly elevated our visit!

Good service by laxmi..Food was great

Arun was so nice to me and my family,thank you,food is also nice.

Arun was the great server she was really polite and helpful as well thanks to arun

vegan dessert was amazing, the staff ate very cautious of allergens especially the server simra, she was really welcoming.

Milkcake was not good however, croffel and sundae jar was nice.

The food portions were tiny, and very overpriced for what you get. However the service we received from our waitress, Simra was brilliant and the atmosphere was also great

Good customer service by arundati

Food and service was amazing. Simra provides great service.

The service was really good and Arun was really helpful while serving

Arun was very polite and friendly. Great service with great food

Arun was really sweet and helpful, she took our order and gave us a place to sit for takeaway.

Laxmi gave us amazing service. And food was amazing

Excellent customer service by Arundati

Waiter Simra was very helpful when deciding what to order. Highly recommend HD

Amazing deserts,Special Thanks to Arun for the wonderful service

Had 4 scoops of the sorbet. All 4 flavours were lovely. My friends enjoyed their food too. The server Laxmi provided amazing service as well. She also dealt very well with some other rude customers.

Very nice and friendly environment, best desert ever .

Laxmi was so lovely and understanding when it came to my allergies. Good customer service. Thank you xx

We were served by Laxmi. She did a great job and experience with her was friendly and pleasant.

Had a lovely food served by very friendly and nice lady Laxmi. Thank you Laxmi for the amazing service and making us feel at home :)

Lakshmi gave us great service...thank you

Laxmi and Asama, both were excellent ladies and know what they are doing. We received Polite, friendly and customer’s focused service

Laxmi was my server and the service was great. The food was nice and a great atmosphere.

It was really great good workers and great service!

Thank you simra for ur hospitality

Wonderful service. Laxmi was a great waitress and nice to me and my daughters

Laxmi was a GREAT server! 10/10 recommend eating here!!

I felt with my friend comfortability through the service by waiter LAXMI, I appreciate her efforts in your café.

Laxmi is very nice one she did good job

Great desserts & good service! Laxmi was lovely

This place is really good for desserts and offer great service. Arun is really helpful

The food is awesome and tasty and there is a lady her name is Arun she is so helpful and very nice lady.

Arun gave lovely customer service and was very helpful and polite

Arun is very kind.she served us nicely .

10/10 service from arun, amazing cookie dough to!!

Great food as always. Laxmi served us well and service was fantastic

Arun was extremely helpful and quick in giving our dessert order. I would definitely recommend to others

We were served by Arun, lovely lady, very pleasant and outstanding customer service provided, thank you Arun, see you again soon

Laxmi served us with great care and professionalism. She made our experience smooth and pleasant—thank you for the excellent service!

Excellent service from Arun very friendly explained the desserts we wanted in detail, and showed great patience with a lovely smile. In all honesty it was a very pleasurable experience. Will come again.

Great experience. Wonderful service from Laxmi.

Excellent service simrs and laxmi

I love it very much. I love their waffles with strawberries and chocolate. Their prices are reasonable.

Server Simra was very sweet & extremely helpful with ordering through the table tablet as I'm not great with Tech gadgets. Food & atmosphere lovely with beautiful deco!!

Lakshmi - your service was really good

LAXMI WAS VERY NICE WHILE SERVING US. VERY NICE CREPES

Very good service and food was amazing. Service from Arun was amazing definitely coming back.

Although I had originally left a 5 star review and enjoyed the meal with my friends, the server Arun came back and specifically found my review online, asking me to re-edit it as I had not included her name in it. Whilst I appreciate there may be targets to achieve, this created an awkward end to the experience and we all left the restaurant earlier than intended as a result. An unfortunately disappointing end to what was an enjoyable dessert experience.

Customer Service Review – Arun Exceptional service! Arun went above and beyond to ensure that the vegan menu was provided and discussed to meet my dietary requirements. Friendly, attentive, and wonderful professional—she made sure every detail was taken care of, with a warm smile and genuine hospitality.

Arun with top service, thank you

Had a wonderful experience at Heavenly Dessert. Special thanks to Lakshmi for her exceptional service

I’ve been here many times and it’s always been pleasure to have.. lady arun she’s absolutely amazing thank you

Great service by Samina! Very friendly and checked if everything was okay! Amazing!!!

Desert were really good, really like pistachios ice cre also milk cake was exceptionally good All of the above simra's who served us the deserts was so nice well mannered and always smiling face thanks

Honestly one of the worst dessert places I’ve been to. I ordered a chocolate & strawberry waffle and was shocked at how little chocolate was actually on it barely a drizzle. For something that’s supposed to be indulgent, it was just sad. I asked politely if they could add more chocolate (because, you know, it’s supposed to be a ‘chocolate’ & strawberry waffle), and was told I’d have to ‘pay extra’ When I asked to speak to a manager, the waitress claimed ‘she’ was the manager only for another staff member to later admit she wasn’t. So not only was the service rude and unhelpful, it was ‘dishonest’. Completely unprofessional behaviour. Won’t be returning and wouldn’t recommend to anyone.

Arun was amazing, very helpful and attentive , good came out very fast. Thanks ARUN

Arun gave very good customer service

Arun was lovely and very helpful

They always get the order wrong and unapologetic about it

I am highly impressed by the service and professionalism behavior of staff Lakshmi. The dessert is lovely and i enjoyed my time there.

Laxmi was so nice and lovely and made me feel so welcome :)

Arun provided excellent service

Laxmi was very helpful good service

Laxmi was amazingggg like always making my experience ten times better

I love the service the way staff handles the customer. Especially one girl Laxmi she really speaks very friendly.

Had a great time. Laxmi was very helpful and kind.

Arun was absolutely amazing she's the best very helpful caring

This dessert shop is an absolute gem! The variety of desserts is amazing, and every dessert is made to a perfection. A special shoutout to Lakshmi for her exceptional service- she was so kind and patient, made great recommendations. Cozy and inviting vibe making it perfect for a relaxing treat. Highly recommend!

Amazing Royal Crepe. All Fresh and Delicious . Thanks to Laxmi for the amazing customer service

The restaurant was so great. And LAXMI was a great FOH staff. Thanks to her for she made our staff remarkable

I had Arundhathi and she was very helpful and considerate when serving us!

Everything is perfect. I ordered crepe, waffle and croffle. The waffle is good crepe and croffle not so much but good place to chill. Thank you, Laxmi for the amazing service!

Arun was very helpful and polite!

Very nice service, especially by a lovely girl named Arun. She was very helpful and accommodating!

Arun did an amazing job, the service was great and we didn’t have to wait long. Thank you very much! I recommend the raspberry and white chocolate cookie doe

Laxmi service was great friendly

Staff agree to modify an order and then refuse to fix it when said order arrives incorrect. “Store manager” will then tell you that there’s nothing they can do and their policy means you either eat the incorrect food or just leave. Waste of money

Brillant table service by Laxmi / Narida the guy would definitely come and pay a other visit

Laxmi lowkey goated. W 10/10 service 🙏🙏🙏.Food was good and so was the service.

The service was brilliant and thanks to laxmi for sort us out

The service was great and the company was greater. Special mention to Arun for her excellent service that made this experience unforgettable. I will come back just to see Arun. She deserves a pay rise and promotion. Best wishes, MAM.

I recently visited this shop and ordered their cookie dough, pistachio cake, and cheesecake. All the desserts were absolutely delicious and tasty. The atmosphere was lovely, making it the best place in Manchester to try desserts. The service I received from the staff was wonderful. Laxmi, in particular, was very welcoming and accommodating, making the experience even more enjoyable. I truly appreciate the effort and care that went into both the food and the service. Thank you for a delightful experience!

Laxmi is good staff member. She welcomed very nicely. Food was good.👌

Big family group came in for supper. Everyone was happy! Passion fruit sorbet was great. Thanks Arun for friendly service.

Went today, Laxmi and Narinder provided excellent customer service, food was also top tier.

Amazing service by our waitress Arun she was attentive and kind

Laxmi was amazing front of house staff

Great desserts and good service from Laxmi.

Laxmi was amazing! Great food & even better service!

Had a good customer service from Laxmi . Thank you .🤗

Thank you Lakshmi for your service

Arun service was really nice and she is friendly

Laxmi was great will absolutely back for more food and great service