Based on 720 opinions finded in 1 websites
Based on 720 opinions finded in 1 websites
Nº 4895 in 7028 in City of London, Westminster
Nº 181 of 297 American in City of London, Westminster
Opinions
Lovely place. Attentive team. Food and drinks were amazing. Came for a birthday and they brought out a cake and sung. Brilliant experience
Lynne W . 2024-10-06
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I came into tgi friday on the 29th of September and waited 20 minutes before being seen my family also had to wait a further hour to eat maybe its because its a big family I'm not sure but it was empty due to the time we came even when I asked to speak to the manager I watched the worker go to the manager and laugh I never got to speak to the manager so she simply didn't care in other words she's a short Caucasian woman with brown hair in a ponytail all in all it took Over an hour to order terrible compared to when I went to this exact same one many years ago also the menue changed there's no longer any jack Daniel wings
Leanne B . 2024-09-29
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Rubbish service!! Had to wait for many minutes just to get a refill! Do not recommend at all. My friend had to wait almost an hour just for her food!
Angel O . 2024-09-29
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Lynne was our server and she was absolutely amazing! Couldn’t have asked for quicker or better service, will definitely return!!! Thank you Lynne!!!! ❤️
Tayla F . 2024-09-23
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Fantastic ! Thank you to the team for a quick loverly lunch. Served quickly and food was really well cooked. The place to go for lunch.
Robert W . 2024-09-20
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How was the food? I couldn’t tell you…after waiting for close on half an hour, asking a waiter to take our order..was told not his area..asked 2 other occasions for order to be taken which was ignored - in a largely empty restaurant - we cut our losses and left…terrible service
Linda W . 2024-08-29
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The place was empty but even so the service was abysmal, waited an hour before we got our starters! No atmosphere, menu items were unavailable, and then when our food finally arrived bits were missing. We sent the waitress back three times to correct things. They really don’t seem bothered by people dining in any more, and judging by the amount of dishes going out to delivery drivers, this seems to be their main business now. I was particularly annoyed by seeing someone shouting at the kitchen to get the delivery orders out quickly in time for the drivers, when we were sat there waiting ages for our food. The food when it did arrive was good. Tasty burgers and steak, just how I remembered it! Shame they can’t do the TGI Fridays experience any more. Never again. TGI Over!
DinerDudes . 2024-08-27
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Kacey was brilliant, she was polite, attuned to our needs and we had great service. We will definetly be coming to TGI enfield again
Dayna . 2024-08-27
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Came here for family dinner on Saturday night. Place had a good atmosphere and our waitress was brilliant (didn’t quite catch her name). We will visit again!
Sue Y . 2024-08-25
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Great spot for dinner with friends or family and the food was amazing, everyone there was very polite. Lynne was very nice
Morrison N . 2024-08-25
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I was served by this lovely lady called Ellie. Her service was amazing and she made sure all over food arrived. Always coming back to refill drinks and always had a smile on her face will definitely be returning.
Flyer43656983233 . 2024-04-28
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We had a great time here yesterday. Food and drinks were delicious. Team was fast and attentive too. We definitely will be back.
Ron125899 . 2024-04-28
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Really disappointed with a recent visit. Had a poor TGIs experience last year but put it down as a one off, but as a chain they’ve gone downhill in terms of value and food quality over recent years. Service was mediocre - the waiter couldn’t really be bothered and kept randomly taking sauces from the table to give to others as clearly there weren’t enough to go round. The food was patchy and they didn’t have half the drinks on the menu, or half the ice cream toppings on the kids menu. The place was just generally a bit run down (probably why the lights are so dim!) - stained furniture and a condiments pot that didn’t look like it had been cleaned out in a month! There are much nicer places to eat for similar money. Won’t be back again.
Salamander1986 . 2024-04-14
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Went with my cousin after the cinema, service was polite and food came out quite quickly. Always my go to place after the cinema for some great food
Risky90 . 2024-04-14
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The food and drinks were amazing! Big thank you to kirsty for the purple rains and zombies made! Had the Double decker burger and was absolutely great. Warm and comforting host!
Calin N . 2024-04-06
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The food here was excellent and the table service was even better we sat at the bar with my fiancé, the bartender Kirstie was exceptionally great our drinks were flowing, food came to our table very quickly. Overall amazing place to eat with the family or for a date night.
Sandra A . 2024-04-06
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Our service was slow, but our sever was overworked whilst the other severs were standing around and talking. Once we ordered our drinks, we had to wait about 25 minutes for drinks. Then we had to wait 45 minutes for our starters, and once the starters arrived, we still did not have any plates or cutlery. We ordered the Times Square tower to share between us the cheesy potatoes skins, which were stone cold. Our mains were okay the warm and nice. We will not be returning as this is our third time negative experience.
Funnygod1 . 2024-04-01
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went with my friends, the food was amazing and drinks were well made i recomend the ribs, deabir gave us great service throughout the meal.
Leon M . 2024-03-31
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The service from Kirstie was excellent. Super happy with the cocktails. Nice place to attend. Will definitely return.
mark w . 2024-03-31
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I came in a week or so ago food was lovely little bit more expensive than i remember but good regardless. Drinks were amazing bartender seemed to know what they were doing cant remember which drink exactly but tasted incredicle would definitely get that drink again if i could remember. Would've been a lovely meal however one of the staff was storming around the resturant whilst on the phone swearing. Just glad i wasn't there with my children. Found this extremely unprofessional and was quite disgusted. I would recommend for the food as it was amazing but don't take children nor be easily offended.
Rial S . 2024-03-28
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Shanei was amazing and provided excellent service to me and my friend we came here for my birthday and we enjoyed ourselves definitely be back
Emanuela A . 2024-03-20
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Came in for my friends birthday and we enjoyed ourselves so much thanks to shanei made nice drinks and the food was tasty definitely going to be back
Daria Z . 2024-03-20
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Shanei was amazing and provided great service to us and made us laugh and helped us with every request that we made definitely will be back
Shania P . 2024-03-19
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Shanei provided amazing customer service and made it a very enjoyable visit to TGI’s and the vibes and banter was amazing and very fun and I’ll be returning again soon.
Jake G . 2024-03-19
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The food was great and the atmosphere was greater, the workers were friendly and it was a great place to be, would recommend.
Shayne F . 2024-03-16
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We went for a quick dinner and we’re looked after really well by Isaiah - he was great with our young daughter who was not on her best behaviour. It’s been a long time since we were in here and we enjoyed it!
John K . 2023-11-18
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Had the worse experience here and really just won’t bother going to tgi anymore, we were seated and not one member of staff attended to us for more that 45mins, we should have walked out at this point really. We finally flag someone down, who advised us he will be back with a pen a paper to take our order . He did not come back for more than 15mins , when he did he went to the till behind us too take our order ? So we had to turn around, no pen or paper . Food took ages and only partly arrived , with ribs coming later , now the food was good, so I can’t complain about that , however the service and atmosphere in this place is terrible, some of the staff just don’t care and I feel bad for the staff that do. It’s not what it used to be and the company need to change a few things or do something to encourage staff to be attentive. We really felt like we was a total bother to some of them, when in fact we are the customers whom are paying for the service and food, which is what a restaurant is for. In addition a table left next to us and the dirty plate remained on the table for over 1 hour and was still there when we left , the restaurant wasn’t even busy
Adventure31922753847 . 2023-11-17
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Nafi was the only good experience with our meal , you had other staff just standing around not doing anything nafi was running round like a headless chicken the whole time it’s not fair for him to be doing literally everything! He is a great credit to your team and honestly the only reason people were staying!
Alex W . 2023-11-10
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Really pleased with the service and food so grateful to all the staff, thank you. Thanks to Mel for arranging everything.
Jon M . 2023-11-10
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Spot on, Nafi was amazing mentors and Kirstie were amazing. Definitely recommend 🫶🏽 please do ask for them whenever you guys come in
WillNorris434 . 2023-11-07
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Nice food and cocktails would reccomend the staff was lovely great service definitely would go again
Voyager20146221971 . 2023-11-07
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I hadn't been to a TGIFridays for years but had always enjoyed them. This however was terrible. Almost empty. No Coke Zero (that I can forgive). Everything was terrible. No BBQ sauce, No coffee!!!!!! Overcooked chicken, limp looking corn, frozen chips and really bland underwhelming ribs. Avoid. This chain has had it.
Catherine S . 2023-11-07
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Mel has been fantastic with her customer service. She is funny recommended so many things. I would definitely come again.
Jasmiinnx . 2023-11-06
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Shanei was great and very helpful and I hoped to be served by Him again because he made the experience wonderful
Jermaine W . 2023-10-29
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We came in for an anniversary meal and we were served by the general manager Lynn, she was absolutely outstanding, customer service was brilliant she catered for everything we needed. Couldn’t have asked for better service from her, would recommend!
Michaela M . 2023-10-28
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Thanks Kirstie - great service tonight! Lovely rump steak 👍🏻 Bit of a row blew up at another table so Kirstie gave us a Prosecco to apologise - well looked after tonight
Kate B . 2023-10-23
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Staff all were so lovely, food and service has been amazing since we walked through the doors. Will definitely be coming back to this store. Thankyou TGI Enfield for making our birthday so special.
Martin M . 2023-10-22
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This spot was perfect for my early birthday dinner. The entire staff made us feel welcome and the birthday song they performed was hilarious but amazing. Would recommend for anyone looking for a good place to enjoy yourself.
Ali C . 2023-10-22
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Karmel has been great as always. I come here pretty often and it never disappoints. Sesame chicken is still my favourite.
339Nick23 . 2023-10-22
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Went for a birthday. We had great time. Great food and drinks to die for. We will be back probably next week.
Ron125899 . 2023-10-22
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My family and I went to tgi enfield on a Friday. This trip here was totally worth the 1 hour drive from where we live. We were greeted at the door by the smiliest of faces and sat down and ordered our food. I’m very impressed by the amount of vegan and vegetarian options they had but I decided to have some ribs and stake. The food was cooked to perfection and bought out to us no more than 20 minutes after ordering, the cocktails were amazing and the manager Martin was fabulous. He was so bubbly confident and precise, he had answers to every question and I could tell he loves his job. It makes such a difference meeting people who love what they do, I’ve been to so many restaurants and you ca pin tell from most people’s body language that they don’t want to be there but everyone in Enfield really exceeded expectations. I really am sure we will return again when we are in the area. Thank you all again for the fabulous hospitality and careful consideration. It was a joyous atmosphere and we loved dining here.
Renata N . 2023-10-22
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Despite being busy, we were sat down and had our order taken very quickly! Food was spot on and cocktails were amazing as usual! Will be back again
Chris W . 2023-10-22
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5/5 Amazing service throughout. Place was so full of joy everyone seemed to be enthusiastic about there time there. Defo coming back
Ellie M . 2023-10-10
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Served by Deabir, excellent service. Food was excellent, really loved my sesame chicken strips and dessert
Joseph P . 2023-10-08
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We haven’t been to TGI for quite a while. But coming here today it was really not good. Seats were dirty and sticky (even though we had pre-booked a table) . Wanted still water for the table which they didn’t have. The waitress was very...
JoshuaHaley866688 . 2023-10-08
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Came in with my family. Was served by Kirstie. She was so great with the kids, they really enjoyed themselves. The food and drinks were also very good. Would defo recommend.
C6027QDlynnew . 2023-10-08
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Came to TGI’s on a Saturday evening with my Mrs. Great atmosphere, great service and excellent food and drinks.
Fuat H . 2023-10-08
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Came here last night with my wife. We don’t drink alcohol but the bartender recommended some really nice mock tails. The atmosphere, food and service was amazing. Would recommend
Babs J . 2023-10-08
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Staff were such a delight! Food was perfect and the mocktails were some of the best I have ever had!
Mentes T . 2023-10-08
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I recently tried this restaurant in London called "tgi fridays" and it was absolutely amazing! The food was delicious, the service was top-notch, and the atmosphere was so cozy. I would definitely give it a 5-star review! 🌟🌟🌟🌟🌟
Scenic45141411830 . 2023-10-08
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The cocktails and food were delicious! Staff are all very friendly and accommodating. Would come again
karmellb . 2023-10-08
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It was a Friday Evening a group of workers for a leaving do. All that was needed was the cast from the Carry On Movies, Scooby Do and Fawlty Towers to come out to play the role of staff. What can one say but one...
John R . 2023-10-07
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Never venture into this pace if you want good service, food and manners. We were a party of 6 went in after 9pm on a Saturday. Waited for someone to acknowledge we were waiting to be seated for over 5 minutes when the place was...
Crooky1963 . 2023-10-02
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It was like a ghost Town on arrival at 5pm the server greeted us as they do showed us to our table my daughter wife and two grandchildren it was my grandsons special request to have his birthday dinner at TGIs because he loves their...
joseph g . 2023-09-29
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Service was excellent - want to big up Mel!! Absolutely lovely person, who made our big crazy family laugh and smile. She really deserves a lot. Sorry for the noise. Unfortunately, the cleanliness of TGI is not nice. Walls dirty, menus full of old sticky...
TannerS3493 . 2023-09-17
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I was served some brilliant cocktails by Shanei. He was very professional good customer service and I was pleased
Reiss C . 2023-09-14
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My mum and I went out for an evening meal spontaneously. We decided on TGIs and albeit it was a slow start, our fantastic server Mentes was very friendly and approachable. He made us feel very welcomed and informed from the second he came to...
rianna_123x . 2023-09-13
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Great meal staff was amazing The manager was really helpful as my girlfriend is disabled and helped me move a few tables around to fit the wheelchair in .. great people great food 10/10
Mark S . 2023-09-12
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Came in today with a couple friends. Didn't realise it was 2for1 cocktails. Been here a few times but it was better than before. Will be returning soon.
Risky90 . 2023-09-12
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Food was great and the service was quick and easy. Kacy was an excellent waitress and her service was much appreciated. A big thank you to her and the chefs. Will 100% be coming back.
jodie h . 2023-09-02
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Shanei was great told us about the 2-4-1 cocktails and also told us about the ultimate version I was very impressed with his service 🤝
Larry S . 2023-09-01
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Aleysha was fantastic. I really felt cared for and I could tell she was enthusiastic about her work. Appreciate the great customer service.
Seaside12605835480 . 2023-08-26
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lovely service from Karmell, had a really great evening here! Great food and drinks as always. will defo be returning
Tia A . 2023-08-20
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This was the worst service ever! This place is a joke. We came here for my 9 year old’s birthday dinner and we waited over 40 mins before our orders were taken. My daughter was really looking forward to the birthday shout out. After waiting...
Olabisi O . 2023-08-15
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Had a splendid time here and i cant wait to return the food was amazing and our waiter shanei was amazing promote him ASAP
King S . 2023-08-11
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This place has gone down hill. I use to regularly order the chicken strips here, however recently the food is absolutely nasty. The chicken had a rotten taste, and I thought this was a one off. However it seems to be getting worse and worse....
maneesh r . 2023-08-10
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Great service from shanei and fantastic food im definitely going to come back because I really enjoyed my time here
Loreno J . 2023-08-04
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had a lovely experience thanks to kacey this was my first time here and she made us feel so welcome and definitely had great taste in choosing the best cocktails on the menu, she also helped us download the friday's app where we got a...
Passport23120375110 . 2023-07-30
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Had a really nice experience with my family for my sons 9th birthday, food was amazing and staff was very friendly and made his day special they sang and was very attentive to ensure he had a great service and a great birthday and will...
Sam W . 2023-07-22
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Ali gave us lovely customer service, attended to my younger children. We will definitely come back. Food came out quickly
Alicia D . 2023-07-19
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Came here with my friends. Had cocktails and a wall to wall chicken. Was good value for money and the staff and chatty and friendly. Would defo recommend
REE R . 2023-06-29
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Lovely food and a very nice atmosphere. The manager i believe her name is Lynne was extremely welcoming and helpful. She made my experience brilliant, so i will be returning!
Camaine C . 2023-06-29
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Came here for lunch with my partner. Never been to a TGIs before but thought we would give it a try. I cant believe how good it was. Staff are so friendly and the food was lovely and they have 2 for 1 cocktails all...
C6027QDlynnew . 2023-06-29
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This TGI Fridays never disappoints. The burgers are fantastic and the staff are always attentive and friendly.
karmellb . 2023-06-25
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Came here on Father’s Day for food and drinks. Great atmosphere and service. Whole family enjoyed it.
J C . 2023-06-18
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Came here for fathers day with my family. The service was amazing although it was busy. Would defo recommend
Latchika S . 2023-06-18
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Came her for just a casual dinner with my family, ended up with an amazing experience. Service was perfect, my waiter was so patient and we had a great laugh. I’ll definitely be back soon
Deabir D . 2023-06-18
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Absolutely love this place! Always had a great experience with this restaurant and it’s service in all my time visiting & I loved the Fridays Glazed burger. Heavily recommend you visit and try it out.
isaac m . 2023-06-18
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Came here on Father’s Day with my family all the employees have been extremely amazing and the service was great
Emre T . 2023-06-18
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Still great place to go too. Their drinks and food improved a lot. Would recommend if you around the area.
339Nick23 . 2023-06-16
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Come here for lunch with a friend, we arrived around half 12. Got seated and took our drink order. Ordered food starters came out at a reasonable time but after that it went all down hill. My friend got her food and I got half...
ChrissyStu1 . 2023-06-16
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Food was great. The girl on door was so polite and make my daughter feel special. 2/1 was worth it even though we waited for drinks for a bit long.
Jacob2234 . 2023-06-16
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had some cocktails at the bar with the fridays sesame strips. had a great time definantely recommend :)
emily y . 2023-06-15
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Came in for a late night munch with a couple friends and got served by Mel, an amazing server who is also the resident bartender. The starters were lovely, we had Mac and cheese bites and something called the Wall2Wall chicken which included lots of...
Nelly P . 2023-06-11
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The food and drinks were great. Our waitress Kacy was great. So attentive. We definitely will be back as soon as Father’s Day.
Ron125899 . 2023-06-11
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Shanei out waiter was amazing and gave us great recommendations for food and drinks I’m definitely coming back
Loreno S . 2023-06-11
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I arrived with family and got nothing but politeness from staff especially the manger Lynne, she had great people skill, great service and most importantly food come in good time and was amazing. Lynne definitely made the experience fantastic
Kamal H . 2023-06-10
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Say at the bar earlier with a couple friends. Lynne served us and recommended lovely cocktails. She was interactive and funny. Will be coming back especially if she’s there.
Jey T . 2023-06-10
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I’m not the type to write a review, but felt I had to come and do so I felt the service exceptional. Me and my first date met here for food and drinks to start our evening. The reception from the manager (I think her...
Kevon T . 2023-06-10
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i went in and the service was excellent, wonderful environment. would definitely recommend to all!! Also to 2 for 1 cocktails.
Josh T . 2023-06-10
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Had a great time awesome staff well defo be coming back again thank you very much see u guys soon .!
Ibz A . 2023-06-10
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Came here with my family… was one of the greatest experiences ever. Was only one server and the manager on but the manager Lynne was serving and helping out. She was so attentive and interactive with the kids. Will be coming for the lil ones...
Sean D . 2023-06-10
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This spot is an amazing experience. I took my family out to eat for my sons birthday and my son keeps on going on how he ain’t had a better birthday yet and when can we go back. I have to say the staff are...
Karl S . 2023-06-10
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Great filling of the stomach with cocktails after and a wonderful service provided to get the lads started for a great night out 👌
Ricky G . 2023-06-10
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Came here with a couple mates. Had a few cocktails that were recommended by the manager Lynne. The food was also nice and good value for money. Will be returning soon.
tiger t . 2023-06-10
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We visited for a pre cinema meal on a Tuesday evening and had incredibly poor service! No one came to take our drink or food order for at least 30 minutes! The drinks alone took an age to arrive…. It was nothing complicated, just a...
Alpa A . 2023-06-05
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This is a great spot for birthdays our waitress kacey was so patient, very helpful and made my sons 9th birthday so special
Trish O . 2023-05-31
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I appreciate the service provided by the members of staff here, specially Aleysha. She was extremely nice and friendly and she contributed to us having a lovely experience. Thank you!
chanelm2023 . 2023-05-31
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Shanei Loreno has given us an exceptional service at TGI. Very pleased with his polite attitude and his great smile. We would love to meet more young people like him giving such a rewarding experience. He is an asset to your company. Thank you Shanei.
Gina G . 2023-05-28
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Aleysha was very helpful with the food menu got my order right she made sure if we was satisfied with the food. She check up on us to see everything was good.
Kadian L . 2023-05-07
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