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3.9

Based on 4.680 opinions finded in 4 websites

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Nº 2091 in 2913 in Edinburgh, City of

Nº 66 of 106 American in Edinburgh, City of

CUSTOMERS TALK ABOUT DISHES WITH..mustmeatsaladchickenpastaonionsteakpaycakesesameoldshrimpburntcheeseribscookedpotato

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Food was very tasty and filling as it is at every TGIF. That glaze sauce is phenomenal. Overpriced for sure, over £20 for a simple burger is slightly mad. Everything else was pretty bad about the experience and it’s down to this branch being understaffed. Servers were friendly and hard-working but they were drowning. Took 20 mins for our order to be taken and then another 45 mins for the food to arrive. It’s basically fast food, all the sauces are bottled, likely all the meat is frozen and reheated, so the delay was unacceptable. Also the issue of cleanliness. Restaurant wasn’t awful, but needed dusting. The toilets were shocking, doubt they were cleaned in the week before we visited. Hand soap dispenser broken, backup bottle of hand soap empty. The smell was ghastly.

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Kyle Leaver . 2025-05-24

MORE AT Google

We was visiting Edinburgh for a few days and popped into this TGI. We had a lovely waitress called Rebecca but the poor girl might as well of been running the restaurant by herself. I assumed the guy with long greasy hair was her manager but he spent most of his time at the till (where they cash up the meals) and chatting to customers than helping this girl. Not only was she tending to all the tables but she was behind the bar making drinks. Not once did this guy pull his finger out. Customers next to us walked in it after waiting over 40 mins for their drinks. I can understand if they are short staffed but teamwork should start with managers/supervisors. The 4 stars for service are for Rebecca because what a great member of staff they have in this hard working girl.

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Lezmerelda . 2025-05-23

MORE AT Google

Steven and Rebecca were really attentive, help us out to order as we were struggling with the QR code order. The bar staff was nice and attentive, I did not catch his name. Drinks and food was good . Will be back next time I have a chance.

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abril fuentes . 2025-05-23

MORE AT Google

Great for families with children.

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Rostyslav Putilov . 2025-05-20

MORE AT Google

A very friendly restaurant with an ambiance that will immerse you in an American atmosphere, with a wide range of products and delicious cocktails at a reasonable price. We were served by Katie, who was very pleasant and efficient with us.

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Cyril Arnaud . 2025-05-18

MORE AT Google

My partner, in-laws and I visited yesterday just for a drink. I’ve never had a bad experience before, I genuinely love going. Yesterday however wasn’t great. The person that greeted us at the door seemed not too happy we just wanted a couple of drinks. The man at the bar wasn’t exactly great either. He came over to ask what we would like while we were translating the menu. We asked for a couple of minutes. All seemed fine then after we didn’t know where he was but spotted a qr code for ordering drinks. We were just about to place our order when he came over so I explained we were ordering online. Our drinks were made but just left sitting on the bar and he disappeared. We didn’t know if we were allowed to just take them or if they were going to be brought to us. We noticed all other customers got service with a smile and stuff brought to them but us. so I asked someone else who was working. I would like to say he wasn’t the one originally serving us so he is not included in this bad service. He was genuinely so polite and so nice. He apologised and said he was new. I would honestly give him 5 stars. The other two I don’t know if it was just a bad day or what. I get it I work in hospitality we all have bad days but you can’t be like that towards customers. We were debating staying for food but after how the other two workers were we decided not to. I usually don’t like doing this but it wasn’t nice feeling so unwelcome or like a inconvenience to staff.

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Hannah Mcintosh . 2025-05-16

MORE AT Google

The women manager on the service for the deliveries have been Rude and disrespectful with the delivery Drivers as she was been asked to let them know how long do they need to wait for the order. Well she replied she can’t be divided or split in to 2 to tell the drivers how long they need to wait. I hope the director must take notice of this as everybody should be treated with respect no matter what. I highly appreciate the boy who was very calm and respectful in such a situation. Thanks

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Waleed ishaq . 2025-05-16

MORE AT Google

Went here to celebrate my birthday. Booked in advance via their website and when we reached the restaurant, it looks like abandoned from the outside, so we then hesitated to come in; but then we took a chance and dined in thinking there were no customers from the outside so the serving will be fast. We went in and found out there were decent amount of customers who are dining in. This could be improved by placing something from the window to welcome the customers. Please include prices on your website as well, this helps us plan our meals. Nonetheless, the food and the service were awesome. Kudos to our server, Jaya, for giving the best service! An asset to the company. She even gave us a free drink (she didn’t even know it was my birthday)

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Andrew Ricafort . 2025-05-13

MORE AT Google

My wife and I came in for dinner on Monday, May 12, 2025, along with our newborn daughter. We were very poorly received by the staff, particularly by the waitress, who did not accommodate any of our requests regarding seating or assistance with our daughter’s dinner. The situation was so unpleasant that we were forced to leave. Terrible experience. Terrible staff.

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Domenico Micallo . 2025-05-12

MORE AT Google

Great food and time. Nathan served us and he was so lovely!

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Tia Douglas . 2025-05-12

MORE AT Google

Choice. Good dishes. Pleasant place and pleasant server.

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FABIEN DAINCIART . 2025-05-11

MORE AT Google

Catastrophic service, full waiters, 1 hour wait! With almost no one in the restaurant

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antton Goutfer . 2025-05-10

MORE AT Google

Know what you’re getting with TGI. Good food and great cocktails. Katie’s service was excellent

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David Graham . 2025-05-07

MORE AT Google

Food good as always and Katie our server was attentive and lovely

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arian . 2025-05-07

MORE AT Google

TGI Fridays castle street has really lost its spark. Seems to be very disorganised, possibly due to lack of staff. Overall cleanliness could be improved, table felt sticky and had to clean with my own wipes. Our server was lovely and really is the only positive comment I have from the visit. Unfortunately we will not return.

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Bunga 31 . 2025-05-04

MORE AT Google

A very agile restaurant in service, the staff is very friendly and the prices are moderate. The ribs are very delicious.

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Roberto:. . 2025-04-19

MORE AT Google

If you are missing the American burgers, come here! 😋 juicy and yummy. The atmosphere is fantastic. Staff are so much friendly. Food is delicious.

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Mehrdad Rostami . 2025-04-17

MORE AT Google

The Staff was nice. However, the food was only brought after 40 minutes, we had to ask for cutlery, the burger was burnt, the Mac and Cheese had no flavour and no cheese, the salad was missing 3 main ingredients, at least. The Salad had no flavour. The Service was slow. Unfortunately, we can't recommend this Restaurant!

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Princess . 2025-04-17

MORE AT Google

The food was good.. the service was excellent.. we were served by Katie.

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Kelly Linnane . 2025-04-13

MORE AT Google

Meal was delicious, portion sizes were massive (which is a good thing) and service from katie was brilliant 👏

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Ross . 2025-04-12

MORE AT Google

The food was really good and turned up super fast. Are server was Katie and she was super helpful, very kind and was a pleasure to speak to.

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Maddison . 2025-04-12

MORE AT Google

Long-time loyal customer disappointed by the current state I’ve been going to TGI Fridays since 2007 — mostly in London — and it used to be a place I genuinely loved. The food quality, the meat, the selection, the customization — everything was solid and enjoyable. From 2007 to around 2015, I went multiple times a year without fail. However, after 2015, changes started creeping in — clearly corporate-driven design choices and shifts that began to erode the overall experience. Since then, I’ve only gone occasionally, hoping for improvement. This week, I gave the Edinburgh location a last chance, and honestly, it was the worst visit I’ve had. Food quality has dropped dramatically, the drink options are worse than ever (you’re now limited to only diet and zero versions if you want refills), and customization is gone — you just get what you’re given. The service was purely transactional — just taking the order, bringing the food, and handing the bill — completely missing the upbeat, engaging American-style experience that used to define Fridays. On top of that, the cleanliness was shocking. Bathrooms were filthy, no soap, no attention to hygiene. The place felt abandoned — stains on walls and columns, worn-out furniture, a general air of neglect. Not what you expect from what used to be a flagship brand. To be fair, maybe this is just the Edinburgh branch. But even friends of mine — who used to go regularly — have stopped going altogether. I was the last one who still occasionally suggested it, but now even I’ve given up. It seems like Fridays has lost touch with the customers that once made it popular. Maybe some new guests don’t realize how much the experience has declined. But the loyal, long-term customers — you’ve already lost most of us. If anyone from the company reads this, I hope it serves.

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Alex Almeda . 2025-04-10

MORE AT Google

Honestly, this was one of the worst experiences I’ve ever had. As someone with an AP Graduate degree in Service, Hospitality, and Tourism Management—and with the 11 others at the table having the same qualifications and experience—I believe I am coming from an informed perspective when I say this. From waiting almost an hour to place our order (to be fair, we were a large group, some arrived late, and others decided not to show up) to having to ask twice for an extra plate, which we never received, it was disappointing. In the end, we had to use a plate from someone else at the table to share a burger. Furthermore, not all the items we ordered were delivered. Perhaps it was just an off day for the restaurant—these things can happen—but even the service left much to be desired. The waitstaff didn’t seem attentive or welcoming, and as a group, we unanimously agreed that we would not return. Word of mouth is crucial for any business, and unfortunately, this experience did not leave us with anything positive to share. That said, I would like to commend the young man in the white t-shirt, who I believe was on his first shift (though I’m not certain). He was incredibly kind and did his best to make the experience better. A big applause to him for his efforts. I truly hope this was a one-off situation and that we were just very unlucky.

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Elina Klausen . 2025-04-10

MORE AT Google

Overpriced! Dirty! Staff unfriendly! Not recommended!

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esther karrer . 2025-04-10

MORE AT Google

Food is non-complainable. But we waited 55 minutes for food. And still needed our last order for food 1.5 hours later. NOT filled restaurant. Honestly one of the worst service experienceses we have had. But the food was good!

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emil jan pedersen . 2025-04-09

MORE AT Google

Arrived quite late in the evening but still managed to get the bottomless wings, which were very good with a good variety of flavours and our server would ask what we would like next when bringing one plate out so we wouldn’t have to wait long per plate

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KayleighJane Frankland . 2025-04-07

MORE AT Google

The waiter's attitude. We were eating and there was more than half of the food on the table, but the waiter went out to ask for the bill. The restaurant seemed to want to chase us away. It was terrible. We don't understand how the restaurant can still hire such staff.

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Thắng Nguyễn . 2025-04-06

MORE AT Google

Today Friday 4th of April me and my son visited for lunch. I been in this place so many times but this time we been welcomed by JAYA she was amazing with service and food was great too .

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Jamal Ahmed . 2025-04-04

MORE AT Google

Was great food and Katie was lovely :)

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Jess macleod . 2025-03-29

MORE AT Google

Food was great and service from Rebecca S was brilliant from start to finish. Will definitely be back. 😊

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Danielle Davie . 2025-03-29

MORE AT Google

Had an Amazing time here! Would recommend!

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Nathan Jones . 2025-03-29

MORE AT Google

Overall great experience, Our waitress Katie was very friendly and helpful! Our food was delicious. Very satisfied

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scott ramsay . 2025-03-29

MORE AT Google

The smashed burgers we ordered were grilled to the point where they were almost burnt. We asked for replacement as they were hardly edible. The waitress replaced our burgers & apologised. There looked to be not enough staff working there as we needed to wait for more than 30 mins for our food to arrive and we needed to chase the waiters all the time, even when asking for the bill.

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Özge Yetiş . 2025-03-27

MORE AT Google

Service was friendly and good, food was ok, cocktails were awful.

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Laura Burrell . 2025-03-22

MORE AT Google

Booked a table at 6:30pm, and when we arrived early we were offered a drink at the bar, and seated promptly and with a smile as soon as a table became available (about 5/10 minutes prior to our booking time which was amazing) Rhys was our server, and he was really attentive and service with positivity was his focus even though it was apparent the restaurant was heaving! He also made sure that we had plenty of drinks and kept checking in which was wonderful considering we were taking advantage of the £5 cocktail deal that was on!!! For starters, I ordered Mozzarella Dippers and my friends ordered Nachos with Pulled Pork and a Boneless Hot Wings, all of which arrived much faster than we expected and tasted absolutely delicious! Our mains arrived moments after we finished our starters, and Rhys came round to check in with whether we needed more drinks, sauces and if our food was good, which it was! The fajitas were seasoned perfectly and were piping hot on arrival and my friend’s Ultimate American Grill was cooked to perfection!!! As we were all completely stuffed from our starters and mains, we opted for the kids desserts as a little sweet treat! They’re actually great value for money, and great for a small dessert if you want something sweet but are already stuffed! And it wouldn’t be a complete review without a shoutout to the bartender Ross! Without him, our night would have been incomplete. His drinks were absolutely amazing, and he started our night off right at the bar with questions about what sort of drinks we liked and made sure we were aware of what cocktails were in the £5 deal so we got the best offers! Would 100% come back again!

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Alisha McLeod . 2025-03-17

MORE AT Google

Food was excellent and service outstanding. Rhys, Ross and Lucy were amazing in their service and the food cooked by Laura and Maisy was so good. Highly recommend

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Charly Grant . 2025-03-16

MORE AT Google

Way 2 expensive for mediocre food.

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Itsik Tubiana . 2025-03-13

MORE AT Google

Called in on a day trip as have eaten in other TGI's around the world and was excited to try Edinburghs take on it ... disappointing is all I can say . No atmosphere just blah .. we ended up just getting the wings to share and it was basically just a pk of wings pre bought or frozen or some other crap deep fried and it was meant to have their signature hot wings sauce with blue cheese dip it was not good ! Ordered Guinness and a cocktail . The server was a lovely girl but not a bar tender she did her best to make it look like it was suppose too but she confessed she's a bar tender . The cocktail was just a slush with no alcohol and very watered down flavouring . In fact our server was the waitress the main meet and greet and also the bar tender maybeeeee she was the chef too ! Never seen another soul ... so on this experience it has too be a definite won't be back. And had the cheek to charge £28.50 even though I complaint about the cocktail and never drank it !

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Tracey Spence . 2025-03-12

MORE AT Google

We had a super night. Our waiter Nathan was OUTSTANDING ⭐️⭐️⭐️⭐️⭐️ Made our first experience at Fridays really enjoyable 🤗

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Tracey Tomlinson . 2025-03-09

MORE AT Google

I got sesame chicken with sweet potato chips and salad, son got a burger. First of all the staff were kind, the only thing is is that they never checked up on us to see how our food was, my chicken was fine but my salad seemed soggy and half of my chips weren't cooked properly, my sons burger tasted very oily, we paid about 40 pounds for all of this. Also the music is so loud you cant really hear what the other person is saying

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mack scotland . 2025-03-08

MORE AT Google

Was not the best place or experience? They were sold out out of almost everything we asked for. The food tasted burnt. The atmosphere was not great, and the shelves, in the bar, we're almost empty. I have to say it almost looked like they were going out of business.

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Sandraleigh Martin-Towers . 2025-03-06

MORE AT Google

Got the unlimited wings, only got 3 choices of wings, all 3 were poor quality and not tasty at all and after eating 3 portions you don’t want to eat any more of them due to the lack of nice flavour. Also make you download their app just to eat them and give you a time limit. Would not recommend.

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Finlay P . 2025-03-05

MORE AT Google

Came here to eat and drink something. When we got the menu we were shocked of the prices so we only had a drink. We felt really bad to only get a drink, but i have never seen prices like this for a simple burger. Have no idea if its worth it but we as students did not want to risk it

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Esmee van der Boog . 2025-03-04

MORE AT Google

Went here for dinner with my mother. She's never been to a TGI Friday so thought it was perfect time to experience it. Cocktails were on point and food came quickly, hot and very yummy.

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Stacey White . 2025-03-02

MORE AT Google

Booked a table for my husband and myself hoping for a nice meal and a great evening after a day out - got seated and then just sat there for over 20 minutes, not that it was majorly busy - but nobody turned up to even take our drink order - so we got up and left. Wanting to charge 25 quid for a main but completely ignore customers - absolute joke. Would've given zero stars if possible. P.s. menu was absolutely minging just like the table, dirty and sticky, yuck.

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S Parky . 2025-02-17

MORE AT Google

Gave 1 as not sure we can give zero. Got seated then we was left to sit around and twiddle our thumbs for 20 minutes. Not even offered a drink or asked what we would like to drink. Got fed up and left after 20 odd minutes. Staff are all kids and did not even acknowledged us. Don't go here

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Mark Parker . 2025-02-17

MORE AT Google

Walked in here just a short while ago and was sat down by the 'host' (female, dressed in black with dark hair in a ponytail)....she said she'd get us some menus and then nothing. Multiple staff walking past us. No one even interested in taking a drinks order or anything. We waited over 10 mins. Eventually, as we put our jackets on, we were approached and asked if we were waiting for anything. We quickly explained we were waiting on menus, etc but that we had decided to abandon eating here due to the atrocious service. Now sat down ordering elsewhere. Simply appalling.

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Martin McFarlane . 2025-02-17

MORE AT Google

Food quality has gone massively downhill since tge takeover last year. It would be fine for a cheap takeaway, but it falls massively short of the price being charged. Coctails were also not as advertised and not worth the money. Service was friendly but the low staff levels (presumably to save money) meant it was very slow. You could tell they were over stretched.

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Adam Dallman . 2025-02-16

MORE AT Google

Fun spot ,good food ,great staff and just of Princes street so its a perfect spot to take a break from shopping

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Marc Scott . 2025-02-15

MORE AT Google

Made a reservation and asked the availability of the pancakes deal and they assured me there is. Sat down for 15 mins and the waitress literally threw the drink on the table. 5 more mins gone by (waited a total 20mins), the waitress came back and told us they ran out of pancakes. Could have told us in the first place. Rude and feel targeted.

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KC Wong . 2025-02-14

MORE AT Google

There is an economical lunch break menu which is only given on request

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stefano g. (belqit) . 2025-02-13

MORE AT Google

We went here before going on a night drinking. It took almost an hour for our food to come and it ruined our night

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Ryan Suddick . 2025-02-07

MORE AT Google

Really delicious food and the bill was decent as well. Service was amazing our waiter was so friendly and welcoming, he really elevated our visit.

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Jocelyn Woolgar . 2025-02-05

MORE AT Google

Service was great and food was excellent! Place was busy and a great end to a rugby day.

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Leo . 2025-02-02

MORE AT Google

Visited for dinner and drinks for my Birthday. Leoni served us and gave us a great birthday shoutout! Food and drinks were very good too.

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Steven Slessor . 2025-02-01

MORE AT Google

The food was tasty, but the price of the hamburger was quite high considering its size.

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Kamil Burzyk . 2025-01-27

MORE AT Google

Very disappointed with the cocktails in TGI cocktails now. Advertisement is totally different than what we got. Glass was different. No garnish and drink did not taste great. Waitress confessed to not being a bar tender. Great. This was a Birthday cocktail session. Not great. On the left was what i got. On the right what i paid for!

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Natalie Hopkins . 2025-01-27

MORE AT Google

Delicious place. I ate some very complete and homemade burgers. Advisable.

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Valeria Perlas Cardoso . 2025-01-16

MORE AT Google

It was a Saturday night and there were only 4 other tables taken except us. I thought it was strange as the place is very clean and the staff friendly. Then I saw the food prices! I got chicken tenders and a very small portion of chips for 20 pounds which seems outrageous and is probably why it was empty on a Saturday evening.

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Nat Smeaton . 2025-01-15

MORE AT Google

We were there on Friday for my daughter!’s 14th’ birthday. . That was our first visit and definitely not the last . I can’t remember last time I have had such an outstanding service in a restaurant . Beth our waitress made Mathilda’s birthday so special, she was so kind and helpful . The food was excellent and the portions huge ! We will be back very soon 5 stars 🌟 to Beth .

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Sido Munro . 2025-01-11

MORE AT Google

My partner and I went in for my birthday and it was an amazing experience as is expected at TGI Fridays, food was fantastic, cocktails were really nice. Was quite quiet so service was super quick, definitely recommend (doubly so if you can get a student discount!).

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Daniel Paul . 2025-01-10

MORE AT Google

Beautiful atmosphere kind employees nice food fast service!!

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MARIA T . 2025-01-08

MORE AT Google

We had a delicious meal this evening at TGIs, and we were served by the lovely Beth who was brilliant. I would definitely recommend for an evening out!

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Fiona Walton . 2025-01-04

MORE AT Google

Came here yesterday for the 6 pound drinks, they weren't too good, there didn't seem to be any alcohol. Even the mozzarella is very expensive and who knows how good: literally 8 pounds for 6 mozzarella is a steal. The girl who served us (I think her name was Katie) was really nice though, so that's an extra point!

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Sofia Martinez . 2025-01-03

MORE AT Google

RIBS are not the ones we know from other countries of this chain Burnt, small portions and expensive We do not recommend it

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Iwona Szczepaniak . 2025-01-02

MORE AT Google

Unfortunately, my visit to TGI Fridays in Edinburgh was disappointing. The floor was sticky, and the toilets were in an unhygienic state—both of which are unacceptable. While the staff was friendly, the service was very slow, which further worsened the overall experience. Overall, I found the price-to-quality ratio to be poor. For the price, I expected much better and cannot recommend this restaurant.

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Patrick Gross . 2024-12-28

MORE AT Google

Floor very sticky, toilet paper piled up next to the toilet, which spread down the stairs across the room. Quite a long wait until the food was served, even though the shop was moderately busy. Toilet facilities partly broken. Service was nice and attentive. Food was ok, but not justified for the relatively high price.

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Ben Ke . 2024-12-28

MORE AT Google

Family friendly. Can accommodate a large gathering. Meals and drinks were delicious. Lovely place.

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Helen Onyia . 2024-12-28

MORE AT Google

Terribly overpriced for a burger and chips (£19). Would recommend going to 5 Guys instead down the road.

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DK Fournier . 2024-12-28

MORE AT Google

Very sticky floor full with wipes all over, took a long time till everything was served, no refreshing tissues for the ribs, ribs had a bit too less sauce on it for their taste, restrooms are broken.

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Sarah Ha . 2024-12-28

MORE AT Google

A sticky floor, coupled with rubbish and broken interior (sink "repaired" with gaffer tape), forms the basis for a rather mediocre overall impression. This cannot save the food, which is good, but does not justify the high price. Overall rather disappointing.

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Be B . 2024-12-28

MORE AT Google

Overpriced and dirty. After eating you had to make an effort to get up to get your shoes off the sticky floor. Food was ok but very expensive for the quality offered

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Martin Klapczynski . 2024-12-28

MORE AT Google

Got seated after waiting 10 minutes, no one came to take our drink or food orders, eventually moved tables as the original one had a draught passing through, but waiter never cleaned table properly and still no one came for food order despite asking to order, never stayed to eat.

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Sam . 2024-12-27

MORE AT Google

Probably one of the worst places I've ate at in a while. Was eventually seated after standing for ages in reception and shown to a table. Waited at least another 20 minutes until we called a waitress over to order some drinks. 15 me later the drinks arrived and my pint of lager was watered down with lemonade. I took this to the bar and this was confirmed by the barman who said he'd send another pint over to my table. Another 20 minutes past and we'd still had no food serve by this point a waitress broke me over my new pint. First inspection looked good but when drunk it was a complete flat disappointment to be Payton 6.50 for it.

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Steven Jordan . 2024-12-24

MORE AT Google

Lovely! We visited from Manchester, Rebecca S was our waitress and made sure we had top ups on drinks and everything was okay! Thankyou.

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Demi Ellyse Boulton . 2024-12-21

MORE AT Google

When booking through the app, they had Christmas deals like 2 for 1. But when we got there they said it was managers discretion to give the promotion deals or not.

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Scott Thoms . 2024-12-15

MORE AT Google

Had a trip to TGIs to celebrate a birthday. There was a lovely buzz about the place. Food was delicious (burgers, fries, ultimate ribs). Piping hot. Cocktails were amazing Service was fabulous.

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Ann Steel . 2024-12-14

MORE AT Google

Yummy food but not worth it for the price in my opinion. Service was very polite but extremely slow even when there weren't many people in.

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Hana Hutchison . 2024-12-13

MORE AT Google

Average food, mines was cold. Service was what you would expect from a McDonald’s and no atmosphere. Place is also freezing cold and baby change is stinking! Wouldn’t return there is a five guys just down the road I’d recommend there

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Danielle . 2024-12-13

MORE AT Google

Over an hour late everything stone cold

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Steven . 2024-12-10

MORE AT Just Eat

We ate here yesterday & our meal was perfect. Hot & tasty & a good portion size. The staff were very busy but I don’t feel we waited too long for our order all things considered. It is a very popular restaurant but we were lucky enough to be seated immediately without a booking. Would recommend to other people

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Rachel With . 2024-12-10

MORE AT Google

Very disappointed with our experience. Value for money very poor also. After getting assigned our seats we had to ask 15 minutes later to order our food. We ordered drinks with ice and water for the table- we had to go up to the bar to get our water and ice. When we ordered our food we were eventually handed it 47 minutes later the burgers were tiny portions would have fed a small child and were also burnt and fries were cold. Mac and cheese with pulled pork was served without the pork and when we questioned this we were given attitude from the staff who turned around and walked away from us. Had to ask for tables to be cleared also. I would understand if the restaurant was busy but it wasn't. If I could give 0 stars I would.

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Niamh Carty . 2024-12-09

MORE AT Google

Popped in with friends before our respective journeys back home after spending time at the Christmas markets. Floor was extremely sticky, so much so that if you stood still too long, you had to make a real effort to move your feet. Service was poor, very slow and the order was brought out to the table wrong. Staff were friendly enough but the food was not of great quality, judging by the prices charged

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Steven . 2024-12-09

MORE AT Google

I am very disappointed with my experience at this restaurant! Arrived and was greeted by a lovely man whom we never seen again, asked to sit at the bar and ask for 3 cocktails told we couldn't have one yet the person across from me was drinking them? Got our seat after 10 or so minutes. Had to ask a passing by waiter could we order to which she shouted across the restaurant to another girl 'they want order' food eventually arrived 50 minutes later. We asked for ice, to which we never received it, and had to get from the bar ourselves. To which the two burgers were burnt, the chips were cold, and the mac and cheese we ordered arrived without the pulled pork, by the time it eventually arrived the pasta dish arrived and the waiter was extremely rude when we pointed this out by saying 'I don't know anything about this I'm just dropping it down'. We paid £85 for 3 main courses and a bottle of prosecco. When we were converting our payments from € to £ the waiter shouted 'well shit' we had 4 different waiters which was very confusing and slightly odd if we wanted to tip a waiter we couldn't even though we wouldn't after our experience. Overall very rude staff not many people there and no tables being cleaned average burnt food won't be back

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Aoife McMahon . 2024-12-09

MORE AT Google

Has multiple vegan options for each course. The Christmas meal deal was £22 for a starter and a main off a set menu, which was decent value for city centre prices. Went for the plant based potato skins, it had plenty of melted vegan applewood cheese, vegan bacon, spring onions and came with an ok guacamole sauce on the side. They were filling for a starter. For mains went with the vegan Christmas burger, but when it came out it was only the “normal” vegan burger, not the one off the Christmas menu with the chilli jam and cranberry sauce. Burger was nice, had lots of veg and vegan cheese was melted, but came out late and was cold. Service was slow but it was a busy lunch service on a Saturday in December so to be somewhat expected. Other vegan options on the menu include vegan chicken wings, vegan nachos, vegan pecan pie among more; lots of plant based options on the menu and were clearly highlighted too which was appreciated. Handy for a decent meal, has a full bar and plenty of drink options.

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Nessa C . 2024-12-07

MORE AT Google

They forgot our drinks. Came only after request. The place was unclean. There were still old leftover food under the next table. The stairs up to the restrooms were totally dirty. My ribs were dry and the fries were soggy. The side salad (maybe a spoonful) was unsightly and tasted of nothing.

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R S . 2024-12-07

MORE AT Google

I found a staple in my chicken I would like a refund I almost swallowed it

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Alyssa . 2024-11-30

MORE AT Just Eat

Staff slow and very underwhelming, ordered nachos and they were served burnt the chips were hard. Overpriced and unappetising

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Norah Johansen . 2024-11-30

MORE AT Google

This has only got one star because I couldn’t give a zero. We sat down and no one came to take our order for over half an hour. Eventually ordered and it took 15 minutes for our drinks to come. Starters came and they forgot one. Mains came cold. Bill came and we were over charged, got it redone and it was still wrong. The floor was so sticky our seats stuck to it. Overall bad vibes. slay.

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Megan Colhoun . 2024-11-30

MORE AT Google

Getting too expensive food not up to standard

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Claire Drewery . 2024-11-30

MORE AT Google

Nice shop with very good service and nice flavors. The place is decorated for Christmas. Very nice atmosphere.

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Christos Bachas . 2024-11-29

MORE AT Google

Good costumer service. Great drinks and good food.

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J W . 2024-11-28

MORE AT Google

It was the only place near Princes Street, open after 9pm (that I could find) on a Friday night!! Was really good value as I had £25 off the entire order (spent over £100). The waitress was very helpful and deserved a tip. The big boy dinner (meat feast) was massive and worth the money. Good cocktails.

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_ . 2024-11-23

MORE AT Google

We enjoyed the food, lovely atmosphere, gorgeous Christmas decorations, very helpful staff

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katty . 2024-11-22

MORE AT Google

My partner & I visited the Edinburgh TGI Fridays today and was disappointed by the unwelcoming staff and cold atmosphere. The staff seemed disinterested not even a hello when we were seated, and the overall vibe was lackluster regardless of the overwhelming tinsel. To make matters worse, the ladies' toilet had a broken seat, which is unacceptable. Overall, this location didn’t meet the usual TGI Fridays standards and we left before ordering.

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michelle pumfrey . 2024-11-21

MORE AT Google

Was quiet ,Monday afternoon staff were friendly

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Alan Adams . 2024-11-16

MORE AT Google

Service was very slow however the girl was nice but food in my opinion is over priced for what you get! A wee bit more of an effort food wise and it would be good! 2 adults 3 kids and 1 child had chips and bill was £160 for 2 starters 3 mains a kids meal and some drinks!

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darren cotton . 2024-11-03

MORE AT Google

Chocolate fudge fixation promised alot but delivered relatively little. Tasted great but far from a sharing plate. I expected more from a desert costing more than £10.

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Jonnie Palmer . 2024-10-30

MORE AT Google

Review for Rustom Rustom is an extraordinary dining experience that captures the essence of contemporary cuisine while celebrating rich culinary traditions. From the moment you step inside, the ambiance is warm and inviting, blending modern decor with touches of authenticity that reflect its heritage. The menu is a delightful fusion of flavors, showcasing a variety of dishes that are both innovative and comforting. I highly recommend starting with the small plates; the spiced kebabs are a must-try, perfectly marinated and grilled to perfection. For the main course, the signature biryani is nothing short of exceptional—flavorful, aromatic, and served with a side of raita that balances the spices beautifully. The service at Rustom is impeccable. The staff is attentive, knowledgeable, and genuinely passionate about the food they serve. They are eager to offer recommendations and ensure that your dining experience is nothing less than perfect. To top it all off, don’t miss the dessert menu! The saffron-infused ice cream is a delightful conclusion to an already stellar meal. Overall, Rustom stands out not only for its exquisite food but also for its commitment to creating a memorable dining experience. Whether you're celebrating a special occasion or just looking to enjoy a fantastic meal, Rustom is a must-visit. I can't wait to return!

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MIAN HAMZA . 2024-10-24

MORE AT Google

Great drinks and very attentive service will definitely be back!

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Rebecca Steel . 2024-10-22

MORE AT Google

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