Marco Pierre White Steakhouse, Bar & Grill Edinburgh in Edinburgh, City of

Whilst the service was fantastic and Jesus was friendly and professional, the food was absolutely poor. The whole experience lacked any flavour and as for the starter / they ran out of sourdough only to be replaced by cold French stick the with steaks being warm, accompanied with cold tomatoes. The fries were good though. Onion rings were frozen. This restaurant is all about the name / no subsence! Would not recommend it. Treat yourself to a beefeater or miller and carter instead. Atmosphere wise it was also 40% full.

Food was adequate.. it was nice but nothing amazing. The service though was fab and felt 5 star. We had a lovely time but wouldn't rush back 😊

Delighting experience with Jesus and his service. Guide me with whiskey advice and explain to me the history of all of them including the regions. Children’s menu was perfect and our food was great and on point. Service was fast and again, Jesus make sure of everything happen.

If I could rate this zero I would. Kids Xmas gift for us so feeling sorry for them as well. Our bad experience last year just confirmed. Barren restaurant. Pre dinner drinks never arrived until my wife’s first course arrived…mine came 10 minutes later with an apology. They were ok. Main serving guy apologised and on ordering another drink gave us them free. Steaks arrived and half the sauce had been spilled onto the plate. Then we found that the steaks were cooked to order….but on the wrong plates. Never say the head waiter for ages and gave up waiting for bill and went to desk. Young girl had to try and get head guy for our bill. No way were we paying 10% service charge either. Mr Marco White should be appalled that this restaurant operates under his name. If I can find a way to contact him directly I will. Avoid and head to McDonalds…..

Very poor meal last night, Valentines night! Restaurant very cold, no atmosphere. Waiter turned on mobile heater but really didn't help, I had to sit with large scarf over my shoulders! Prawn cocktail starter, the prawns were very very cold so most of it uneaten. Both our fillet steaks were very poor quality so much so that cost of one was deducted from our bill. I might have understood if the restaurant was busy but very few people there. Going there was after receiving gift vouchers at Christmas, one of which we still have to use. Hopefully on our next visit we enjoy it!!

The food was very good and the staff members were very respectful and efficient. We retired to the bar area afterwards and had a relaxing drink or two in a convivial atmosphere.

I would love to review the food but I was unable to eat here! I booked online, where the final screen errored and no email confirmation was received. I tried to call the restaurant to confirm the booking - the Hilton reception tried to put me through but no one answered. Reception said I would get a call back - I didn’t. I then wanted to change the time anyway, so emailed the restaurant directly. No reply received in two weeks. I called again - still no answer. I explained the issues to the Hilton receptionist who was friendly, and said she would speak to the restaurant to confirm the booking, and someone would definitely call me back. They didn’t. As I couldn’t confirm whether I was booked in, despite my best efforts, I took my custom elsewhere and had a lovely meal. Needless to say, I won’t ever bother with this or another MPW restaurant again! If the booking process is so incompetent, I can only imagine the standards within the restaurant. What a waste of time.

Terrible, Terrible. Don't waste you money!

It’s bad when a steakhouse doesn’t do steak well! I was served a cold fillet of steak and prawns initially. I mentioned to the waiter and in fairness a new one was brought out, but now I’m served a bad cut that’s cooked well done (ordered medium)! Chips were also undercooked. Myself and my wife ended up eating our meals at separate times due to this (her fish and chips was good). Atmosphere is non existent, just a standard hotel lobby style restaurant. Disappointed as we have been to many Marco Pierre restaurants, and the ones in Dublin for example are always exceptional. Staff were friendly and tried to help but lacked the passion of the staff we normally experience in a Marco establishment. Massively underwhelmed here unfortunately.

Jesus the manager made our visit so enjoyable we came back again! He’s a credit to the restaurant and when I’m back in Edinburgh I’ll be back here for sure! The chicken pie is exceptional.

Very pleasant meal. Perfectly cooked steaks, reasonably priced wine list and very nice desserts + coffee to finish. Staff were very approachable and quick to respond to our requests. Definitely would go back!

We visited here 6 years ago and it was the best meal I had ever had. Visited this evening and it was awful. The food was cold, bland, oily and my steak was over cooked and my wife’s undercooked and had to be sent back. The service was slow however the staff were very polite. I will not be returning anytime soon

Staff were very accommodating for food preferences - eg no sauces in the burger

Food was fab and Mya our waiter was amazing. Incredibly attentive and helpful. Made it feel like we were having a meal at home

Didn't get in...as didn't book.

I was staying at the Hilton Hotel the restaurant is attached to and decided to eat at the restaurant for convenience after travelling all day. I arrived and I was seated at a table against a pillar that had food splatters on the paint work. I proceeded to order a Mac'n'cheese and the Fish and Chips from the mains menu due to a 50% off offer, with the Mac'n'cheese being a starter. The portioning was initially incorrect when delivered to my table, although the waiting staff happily provided me the other half with additional garlic bread. However, during the service, fellow diners and I had spotted a rat in the dining room, but this was not addressed by the staff. Afterwards, my main arrived with the fish being overcooked and having a weird 'musty' taste. Staff happily allowed me to exchange the meal for another, although charged me for the other meal rather than offer the meal at the same price as the other. The next dish, the Roast Lamb, was lovely but took longer than the wait staff suggested. During the entire meal the atmosphere was dry and the staff could improve communication with customers and handle pest complaints more sincerely. This was not the level of service I expected with a restaurant affiliated with Hilton and Marco Pierre and I hope this improves soon.

Firstly, my 2 star rating is no reflection on the service, the service was excellent, Jesus and the team really welcomed and looked after our party. The food was disappointing, most of the steaks the menu were not available due to a supply issue, not a great start when visiting a premium steakhouse. Some of the dishes we received were good but there were some low points. The beetroot & goats cheese salad lacked any creativity or wow factor. Fondant & jus on the chicken main course were cold. Biggest disappointment were the side of onion rings we ordered, I had expected better than frozen onion rings from a local supermarket.

Marco pierre white restaurants always deliver exceptional food and service! Myself and my family stayed at the Pear tree inn situated in South England a few years ago, drinks and food were outstanding and in 2019 we dined at his Nottingham restaurant again the food and service knocked the ball out of the park! So to Edinburgh and again another top result for so, so tasty food and portion sizes fantastic. Our waiter "Jesus" looked after us SO well. Mr White keep on doing the same service and quality we will return!!

Waited 10mins for drinks order to be taken then 20min to be delivered food order was taken food was OK .we were never asked if we would like water or if we would like a desert . The quickest the waitress moved was when we asked for the bill we have been here 4 times and have to say this was our worst experience. Will we go back or recommend to friends no would not

Terribly second anniversary experience. Drinks took 30 minutes to come out. Server said bar was busy, but others who were sat after us received theirs, so probably just a forgot to ring it in. Which is fine… accidente happen. When drinks came out they were wrong. When food came out, i had asked for a steak medium well. I receive medium rare so sent it back. When it can back again, it was cooked well down at the one spot I originally cut into it, but medium rare everywhere else lol. I couldn’t stomach sending it back again. Our meal was comped, so they tried. But I wouldn’t recommend, especially for an “occasion” meal.

For our one night stay in the Hilton we decided to treat ourselves and we were not disappointed. This is an unpretentious restaurant, the food and wine choices are great, the servings good and the service excellent. The meal wasn't rushed, there was a nice spacing between our 3 courses and it made for an enjoyable evening and experience. Would happily recommend and come here again.

I don’t leave many reviews these days but WOW had to come and review this place. The service was incredible. I put a note on my reservation that it was my partners birthday. We received two free glasses of champagne and a birthday dessert. The food was brilliant, we both ordered steaks and they were cooked perfectly. This was our first time visiting and we can’t wait to return! We have bought gift vouchers for family’s Christmas for this place now as it was just so good.

Greeted warmly by the guys at the front desk. Our disappointment is mostly with the female server. I dont know if she was nervous or just started, but she got my drinks order wrong - ordered J20 and nearly got beer instead. Asked for chips, I got salad instead. But another guy took my dish away and returned with my chips instead. I had asked for a smaller portion as a main course as I dont have a big appetite, but the female server didnt understand me so I took the main course instead. Couldnt finish it and felt bad (thats why I wanted a smaller portion) No we would not eat here again and I would not recommend this place to my friends. I would prefer to eat at Gordon Ramsay's place again.

Steaks were superb, we opted for the Ribeye highlu recommend, staff were great.

the restaurant was out of filet, which is what I initially wanted, and was surprising for a steakhouse. they were also out of the whisky we wanted. I ordered the sirloin medium rare, and the steak came out a rare, almost raw. it was also under seasoned. my husband ordered the prawns with ribeye, and while his steak was cooked well, it was not seasoned well. both steaks were very bland. the bernaise sauce that came with his meal was more the consistency of a compound butter, rather than a sauce. to top it all off, we noticed a mouse Crawling through the dining room. we did notify our server, and it seemed like the staff did not do much if anything in regards to removing the mouse from the restaurant, and blamed it on the renovations to the hotel. Definitely not what we expected from a restaurant owned by a Michelin star chef. incredibly disappointed.

I didn’t think it was possible to mess up literally everything during a 2 hour meal in a high-end restaurant, but, apparently it is. Our food was barely warm, we got the wrong drink order, we had to wait 40 minutes after arriving for water to be brought to us, the waitress spilled a drink on our table and started giggling to herself as she cleaned it up (that was quite a strange reaction…), each drink order took about 15 minutes to arrive and the steak wasn’t cooked right (sent it back and it was still cooked wrong when it was returned). The only one who was not inept was Adam - he was very professional and genuinely done his very best in the bad circumstances he was given, but unfortunately the place was a sinking ship and one man cannot run an entire restaurant by himself. The rest of the staff were a complete and utter joke, and visiting this place tainted our holiday to Edinburgh. Quite possibly the most inept establishment I have ever visited, and judging by the other reviews I have now seen, Marco Pierre should be embarrassed to have his name associated with this place.

The most fabulous spot for a couple of drinks to feel like you’re in the most autumnal vibe there is. Lovely staff, excellent beer selection, and locals who make you feel like you’re home.

Lovely setting but a bit quiet so lacking atmosphere. Scotch egg starter was had boiled which was a bit surprising. My steak was well cooked and tasty. One great waiter and one that didn’t really speak English. A mixed bag

@ good choice as steak restaurant @ soup is nice @ wine selection menu is good and bottle prices are good

The meal was lovely but when it came to payment, my partner asked to add a tip on to the total to which the waiter gladly did. It wasn't until after we had paid that my partner took the receipt out to sign and found that a 10% tip had already been added that we were also charged VAT on. This part of the receipt had been tucked under the sleeve it came in. We have no issue leaving a tip, we do have an issue with being told a tip is being taken, being charged VAT on it and being allowed to leave extra with no problem when we had clearly not seen this.

We had a lovely lunch in very comfortable surroundings,made all the more pleasant by the excellent service we received from our waiter, Djilali. He was so friendly and attentive, a great asset to the restaurant. We will certainly return.

Average pub grub with too high a price tag. Served on cold plates. Go somewhere else !! Marco must have been somewhere else !!

I ordered a steak well done, it was crispy on the outside and red raw on the inside. Waiter dropped bottle of unopened wine on the table and walked off. None of our used plates or cutlery were removed. I had to shout across the room at a waiter to get his attention and ask for water. It was the worst experience I ever had in a restaurant and we were charged a service charge for zero service. Go anywhere else but here.

Although it was very convenient to eat here because it was in my hotel, I wouldn't recommend anyone to come here unless they had a lot of time on their hands. The food overall is good but it's the service that's the problem. The woman who served us was very nice, but she would take much longer than expected on everything. We waited about 10 minutes for our drinks to come out, about 40 minutes for the food, and I had to get up and ask her for the check because I found her standing at the Hostess stand even though she knew we were done. I have nothing against our waitress as a person, but the servers here need to be more aware of their customers.

We chose this place because it had something for everyone. However, we were very disappointed. It was completely overrated, overpriced and the food was just meh. Each drink took 30 minutes to get to our table, they never refilled our water and our cocktails we just ok—Then the bread basket was not complimentary (granted it’s a steakhouse—so really?) They brought us a bowl of olives we did not order and thought came with the bread and they charged us for that as well. My husband’s steak was delicious but my son’s was just ok. My daughter had Mac and cheese which look like as big as a side and she said is wasn’t great. My scotch egg was extremely bland and I had better in the states. Overall-pop into any nearby pub (Biddy Mulligans!!) and the food is fabulous at each place and a whole lot cheaper. This place was not worth it!

I had the fillet steak with peppercorn sauce, which was a little dry and felt overpriced for the meal I received. I did, however, enjoy their non-alcoholic drink offerings and found the atmosphere and service excellent. I would go again for drinks, less likely for their food.

Not great food, not great service

The food tasted amazing and the staff were lovely, I recommend :)

Food was lovely. Excellent service, our waiter Ben was super helpful and made it a 10/10 experience :)

Been to a few steakhouses. These guys managed to squeeze us in without a booking. Beautiful food and excellent service.

Great food and excellent service. A special mention to the young Italian waitress who, in an extremely professional manner, welcomed us, offering detailed explanations with competence and a smile. If you are lucky enough to be served by her, follow her suggestion for desserts 🙂

We have been to another marco pierre white restaurant but where very disappointed with the meal we got last night. Service and drinks lovely but the with steak meal felt very cheap. Oven like chips basic onion rings, not vine tomatoes like the meal said a breakfast like tomato which was cold. Peppercorn sauce was very watery and not creamy. Overall meal cost £115 for 2 people and did not meet this cost. I can't believe I am saying this but felt like a weatherspoons meal. Steak was higher quality but I asked for medium but was more rare than medium rare. Can't see us coming back

It’s clear that MPW doesn’t visit. Seated without menus. Received them 20 minutes later. Sat another 20. Drinks were ordered. Drinks arrived 20 minutes later. On and on like this. It was like someone had set a timer and servers couldn’t come back until it rang. Food was good, but ordered steak with giant prawns, no prawns on plate, and had to come separately. Table behind us had server knock over wine glass. Two hours and 50 minutes for wine, main and dessert. You’ll guess that the restaurant was slammed. Unfortunately there were never more than six other tables occupied. Sad state of affairs.

Came here as a recommendation - it didn't disappoint. Friendly staff, delicious food, great ambience. We will certainly be back!

Our server, Ben, was very helpful with food allergy accommodation! Dessert was delicious as well!

The steak was fantastic. Nice restaurant with lots of space. Waiting staff very helpful. Made my birthday a special occasion

Our daughter and son-in-law gave us a voucher for Christmas, so we dropped in one midweek evening. Very attractive restaurant with some booth seats. We opted for the calamari and Scotch egg as started - delicious. Had two rib eye steaks - rare with Koffman chips and macaroni cheese - again very tasty. Finished with Blue Monday cheese and classic cheesecake. Not used to eating three course meals any longer so felt stuffed! Great wine choices as well. Would recommend.

We had a lovely dinner here for our first night in Edinburgh. It was upmarket but friendly and warm. The steak was cooked to perfection but the best part was the great service from the team headed by Ayla.

Food and drink are phenomenal. atmosphere is quite relaxing after a long hectic day. Caesar salad with anchovies and avacodo is a must! Love this place!

There was a large, loud, group of young people, wandering between their private room and the bar. Shouting. Perhaps they could have had their own bar?

Since we were staying at the Hilton and did not want to go out, we stopped in for dinner at this restaurant one night. There were 4-5 couples at most in the entire restaurant, yet the service was very slow. The meal was okay, but...

Undoubtedly the worst MPW I have ever had the displeasure of visiting. The steaks were overdone and chewy, which is surprisingly hard to achieve with a fillet steak so they really have outdone themselves to achieve that! Simply avoid at all costs - the place...

We enjoyed a casual yet elegant dinner at this restaurant. The food was delicious, decent size portions, and came out in a timely manner. The servers (Ossian and Jesus) went above and beyond to make sure we were comfortable and had everything we needed to...

What a great meal. The portions were big and the servers were helpful and friendly. Especially Ellie. She was fantastic. Thanks for a lovely dinner on our first night in Edinburgh.

My wife and I came down from our hotel room for dinner and were sat immediately at 7:49pm. At 8:07pm I went up to the host stand to inform them that no one had been to our table yet and that we also do not have menus. The host brought the menus to our table finally and returned at 8:11pm to take our drink and appetizer orders. Our drinks came out quickly at 8:16 and we ordered our entrees. They brought us bread at 8:26pm and our calamari arrived at 8:30pm. Our dinner does not arrive until 9:20pm and by 9:42pm we had to flag someone down to ask for our check. Almost two hours and most of it was spent waiting and neglected. The host informed us that they were swamped with room service orders but that didn’t seem to effect the wait staff in the dining hall. The restaurant has a lot of potential and I hope they’re able to resolve these issues in management and staffing. If it was a busy weekend with a wait or a fully sat restaurant I’d understand but there was just a significant lack of presence of care for the guests in the dining area. I could tell the person acting as host was handling a lot of different duties and was probably stretched very thin however the other dining room staff looked very casual and unbothered and could have done more to help the host of to show care for their guests. As far as the food is concerned. It was prepared correctly but very bland. No flavor or spices. I’d compare their steak to the steaks you’d receive from an Applebees in the US. With the name of the chef attached to this restaurant I honestly expected more. I worked in the industry for a number of years and am very understanding of the delays and issues that can occur. However the lack of communication or concern is inexcusable for a restaurant that is trying to portray itself as high end. I hope they are able to improve and grow.

Having been here a few times previously with no issues, I took my wife here for a big birthday celebration along with my father and his partner. The food was good as always but the service was atrocious. We got off to a bad start...

Visited for afternoon tea . What a disgrace Marco Pierre Why’re should be ashamed to be associated. Too many things wrong , and then the arrogance of the duty manager. Never again

Very friendly wait staff who were very accommodating. That is where the the positive experience ended. Food took 50 minutes to arrive on the table. When one of your dining companions is nine years old this is a long time. Food lacked flavour and was...

Good food at Carlton Hilton Edinburgh but unfortunately Marco can’t afford heating in his restaurant. It was so cold I had to eat my dinner with my coat on and I hate to eat with a coat on , When you pay good money for a meal . Perhaps he should have a charity box on entry to help pay electricity bill and tell customers it is cold .

Food was really disappointing and bland. The waitress didn't get the order right for the 3 out of 4 orders and acted like she was bothered about us asking her to correct the orders. She didn't smile once and was clueless about the wine menu when we asked about it. We were the only ones there but still waited for a very long time for our food to come. Overall the food wasn't good and it was really expensive. Wouldn't go there again.

I did ask for a Pint of Guinness and a Bottle of Red to enjoy with our Meal. 3 Member of Staff came asking, over a period of 45 minutes; if i would like something to Drink while I was waiting. Explaining... that i was...

No one to welcome us at restaurant entrance. Member of staff saw us waiting and told us he’d go and try and find someone…eventually they did - not a great start. Restaurant was nearly empty with the ambience of an empty shell. Anyway we were...

Visited for a wedding anniversary meal and it was really disappointing. Have dined in five other MPW Steakhouses, and always enjoyed it, but this was not up to that prior standard. The atmosphere was not helped by the restaurant being totally empty bar us, but...

Sorry didn't take a picture of my steak but this was one of the best deserts I've had in a long time. I would say the lack of atmosphere was not their fault but overall I really enjoyed my evening

My partner and I had dinner reservations for 6.30pm and were seated promptly, only 2 tables in the restaurant but took 20 minutes for our drinks to arrive which was very disappointing as the restaurant was practically empty. Food was okay, steak was over cooked...

Calamari was so rubbery and hard it was practically inedible, and the french onion soup was watery and very greasy, definitely not how its supposed to be. Chips and burger was good, and so was the mac and cheese. Staff were nice, kind of awkward but I guess most people are. Probably wouldn’t recommend can get better quality food for cheaper prices elsewhere

Went for dinner alone due to personal circumstances. Kardina and Ahmeol made me feel very at ease and both have lovely customer service. They were both so friendly and caring and even gave me a complimentary glass of Prosecco as they knew my birthday was...

Went for dinner alone due to personal circumstances. Kardina and Ahmeol made me feel very at ease and both have lovely customer service. They were both so friendly and caring and even gave me a complimentary glass of Prosecco as they knew my birthday was in a few days time. Absolute assets to the MPW team.

Had a lovely dinner, was very easy since we were staying at the Hilton. The portion size was very big and the food was tasty. The waitress, Katarina, was absolutely lovely and super helpful as well.

No idea how to cook steaks. Meal arrive cold. Wouldn't recommend this place.

Dålig service, maten ok, inget extra.

The chips were horrid, the steaks were undercooked and the spinach was too salty. Oh, and they'd replaced the sourdough bread with a cheap sliced up baguette. Apparently it was because they'd had a lot of walk ins...? The service staff were great, but the food was barely edible.

Decided to book a table as we were staying in the Carlton, and we’re not disappointed. The food was amazing. Recommend the 16oz sirloin and the sticky toffee pudding. Slight delay in service but that can be forgiven as it was Christmas party weekend and...

Great meal, great service. Really recommend!

Worst stakehouse in the city avoid! Visited this place on 5th November with a party of 6, to begin with the service was really good and the starters were amazing but it all went south when the mains came out… the most expensive stake on...

The food was good, the service is another matter. Service was slow they forgot my wine, had to flag someone down to get some water. I ordered coffee and dessert, which I never got. Waitress came to see if we were done, not remembering that I had ordered dessert. When to the kitchen to check and came back saying there was a misunderstanding, which I took as she forgot to put in the order. Finally, I gave up on dessert and asked for the bill, which included the wine I never received.

Awful experience. Was so looking forward to our meal whilst staying at the Hilton for a couple of nights but the restaurant had no atmosphere, the staff were pleasant but really not that professional or experienced. The food was awful, I could not eat mine. So very disappointing

Food was just OK. Was surprised that we were charged a service charge as the service was pretty terrible. I can understand a service charge on large tables but there were only 2 of us. Not sure I would return here. The Marco Pierre White in Liverpool is leaps ahead of the Steakhouse Bar & Grill in Edinburgh.

Booked restaurant as a supposed safe bet Steakhouse. This was a mistake the service did not live up to the name or brand for Marco Pierre White. Restaurant is nicely decorated and swanky. However it's open plan into the hilton hotel bar which is a...

Went there with expectation. Taxi driver said we couldve gone to better place.. He was so right!! The food was cold, sauce mix up.. waitress not listening, in a hurry to take order… no olives, then they were found… just bad.

We were drooling in anticipation and were not disappointed. Great value, great quality, excellent , knowledgeable friendly staff , all made the experience so memorable. Special thank you to Karolina and Ahmed who looked after us so well. Thank you Marco.

Beautiful steaks, other dishes nothing special. Great wine list but overall, just far too expensive.

Bitterly disappointed with the steak I was served Just a lump of fat They took it of the bill but what a terrible experience Shame as we looked forward to our visit

Ordered a medium rare ribeye and it was hard to chew. It doesn’t match the claimed finest quality grass fed beef. Disappointed

Had a mini break in Edinburgh with my daughter & popped in hoping to get a table however they were fully booked but fitted us in for the next evening. The restaurant was beautiful & immaculate. The staff were all wonderful & attentive so thank...

Lovely size and taste, cooked beautifully. Came with large crispy fried potatoes and a salad. Choice of sauce for steaks was a plus.

Having married in the hotel here 10 years ago we returned for our anniversary dinner, we were not disappointed! The food we had (steak and chicken) was delicious, really good quality, well presented. The reservation for a wheelchair user had been acknowledged and the table...

Delicious! Outstanding food and service!

Very disappointed!! Website said open until 10 pm. Got there 8:45, waited for hostess to seat us, close to 10 mins, then she told us (rather rudely after she checked with cooks) we needed to order quickly. We knew what we wanted be evaluate we looked at the menu while waiting to be seated. Another 5 mins passed, waiter brought our water & we asked if we could order with him. Waited at least 20 minutes for the food. One other couple there drinking. My burger bun was completely burned, mac & cheese was cold & steak unseasoned & subpar. Very disappointed. Exhausted from sight seeing, the next night we ordered room service....horrible again. Hoped it would be better. Waited 1 hr. for pizza & a salad. And never brought drinks. Outstanding hotel & staff, but go elsewhere for food!!

Service was excellent. Food was delicious. I had the Shepard's Pie. It was tasty and the portion size was just right. We ate when they opened, so it was nice and quiet.

Loved it! Great service, food, atmosphere!

Having eaten here before in 2019 we were staying at the Hilton and had a delicious meal. Service was great too .

Great dining ambience, good food and service.

Was not impressed by the afternoon tea at all enough said

Complete disappointment! Our severs were great but the food was not... to put it lightly. Had my family of 8 for late dinner, we are staying here at the Hilton and figured it would be nice to not have to go out... wish we had now. Not a single steak was good or even cooked correctly. My fillet was under cooked and everything else, ribeye and sirloins were over cooked. It was late and everyone was starving so we just ate what we could. One of the worst "steakhouse" steaks I have ever had. We would have got up and left right after the food hit the table if we were not starving and out of other options. 300 plus pounds for dinner and it was garbage, flavorless, under and over cooked steaks, not even the the salads were good. I don't like writing reviews like this but there was no manager for us to complain to, just our poor servers doing their best. No idea who Marco Pierre is but there is no way he would not be appalled at the quality of the steaks we were served using his name.... complete disappointment and unacceptable, I had to write this. 2 stars rather than 1 because the servers were nice and the setting comfortable but the food was terribly cooked and flavorless.

I’m really not sure why there are so many negative reviews here - my wife and I went last night after booking online (easy booking system, no faffing and received a confirmation email). Yes, we are vegetarian and yes, we did know we were going...

Haven’t been able to get in touch with the restaurant to use my vouchers, and tried to call again and even sent an email to them! Now my Gift Voucher is out of date, and was given as a Christmas Present from my grandsons ....

Our initial server, Kym, was absolutely fabulous, excellent at her job, but after her shift ended no-one tended our table for over an hour. The afternoon tea was good, the environment is clean, spacious with nice design. However, the service post Kym, was awful and we decided to leave. In no hurry to return.

Best steak I have ever had 10/10

Haven’t actually manage to go yet! They’re an absolute nightmare to get a hold of via telephone. Received a groupon for Christmas that expires next week and I’ve been trying off and on the last 3 weeks to call and get it booked. Every time...