TGI Friday's in Birmingham

Visited to celebrate our Grandsons birthday. Drinks and food order was taken efficiently with pleasant interaction between the girl taking our order and our grandson. We all enjoyed our meals and the plentiful refills of soft drinks. Our grandson received a slice of cake along with a rendering of happy birthday which he loved (even though he is 15) Unfortunately a few meals/drinks were unavailable including ice-cream and coffee which limited our choice but not our pleasure

Won't be returning. Food was pretty average and for £25 for a burger, expected something better. Only positive was the waiter we had who was very welcoming and friendly.

The service was awful, waited 10 mins to be seated even though the restaurant was quiet and we were on time for our 4:20pm booking. When seated it took 20 mins before we were asked if we wanted to order drinks. 3 of the cocktails on the menu were not available. The staff were not very friendly at all, and everything seemed too much trouble. One of the food orders came out wrong and again they looked at us as if it was our fault. Food was very average especially for the price. The menu choice is not like it was a few years ago. 2 of the desserts were also not available. This was for my daughter’s 30th birthday and to say we were disappointed with the whole experience is an understatement. We will not be returning.

Our table and chairs were dirty upon arrival - I told the staff, who did nothing - not even an apology. The toilets were unusable - literally, I held it until I got home, they were that bad! The food took ages to come, and was mediocre at best and SO overpriced! The atmosphere was noisy - so much so that I could barely have a conversation with my family! Inattentive staff. It's easy to see why they're going under! Their website says "kids eat free" - no, one child eats free. Just the worst experience I've ever had in a restaurant.

Zoe was really lovely, her first time doing a master class she absolutely smashed it. It was my hen do and I couldn’t have asked for a better person to teach us. Thank you Zoe

Visited 10.9.20 covid restrictions in place-happy with precautionary measures. Late due to mix up with booking but sorted things out for us. Usual American diner food but great taste albeit expensive in some ways.

Waitress Emily or Ellie whatever her name was ABSOLUTLEY disgustingly rude!!! Never coming back here again. The manager curtis was VERY rude aswell.. money well wasted. Don’t recommend

We visited here this week as part of the ‘eat our to help out’ scheme. I personally feel this is just a slightly overpriced whether spoons. My partner loves it and raves about the sesame chicken. Even with the 50% off, it still feels a...

Our first time out to eat since March and as a special treat we decided on TGI's as we had not been for a long long time. Measures were in place due to covid although I was a little surprised the staff weren't wearing any...

Visited this restaurant on Saturday Night , very nice welcome on the door , showed to our table and explained all the new rules because of covert 19. Our waitress was Kasia and from the time she introduced her self to us till we left...

Excellenct service of a lad named billy. We attended on a Saturday night rush hour , very busy. However he still managed to take our food and drink orders regularly and remember who ordered what in our party along with other tables he was serving!...

We visited on a quiet Tuesday evening and despite there being numerous empty tables we were issued with a buzzer and told to grab a drink at the bar. Easier said than done as although only 2 other customers waiting, it took 15 minutes to...

Was served by the most lovely lady her name was Isabella, & she was also a Disney fan so loads to talk about. It was my daughters birthday, so she got her up helping her put her orders through and got her involved. My daughter...

Friendly staff food is overpriced and under power better opinions else where near it disappointing won’t be back

Went in on valentines day and our server Jordan was amazing, really made the experience enjoyable and even left us a nice message. Food was fantastic we will be coming back.

I visited yesterday for a quick dinner. Jordan's fantastic service and advice on my food was nothing less than outstanding!

Will be recommending to my friends. What a charming atmosphere. Mocktails were just what I needed being unable to drink and the grilled salmon was to die for! Definitely a big range of food for the fussy eater. Great job guys!

Me and my friend cane for a catch up and the waitress Ella made the visit amazing😎 definitely asking for her section again 😁

Had a lovely meal with my friend. Had great customer service from a waitress by the name Ella. Will defo be returning, hope she still working here.

We are staying local for the weekend and this restaurant is within walking distance. My wife wanted a chicken fajita and I had a burger. Service was great but don't think the food is value for money or the drinks. I paid £5:50p for a...

we hadn’t booked so had to wait 20 mins but the front desk staff was super efficient requesting tables to be cleaned as soon as guests left. The atmosphere was buzzing food great waiter excellent really really nice family diner well worth a visit

So today I came here with 2 friends, my first time I’m giving it a 3 because I felt the food was amazing but service was very poor! Near the end a lovely girl was really nice, if she was our server from the beginning...

Great food such a great atmosphere to celebrate in or just to have a nice meal and the staff were friendly and pleasant would definitely recommend going here

We received excellent service from the moment we arrived at TGI’s, the greeter was just brilliant, we had called to advise we were running a bit late and then sorted a really appropriate table for our party. The set menu had really good value and...

Sticky tables, lazy serving, told our table wasn’t ready on arrival to get us to buy cocktails, food average, price high. Never again.

We were served by Amy and it had been a while since we had visited the restaurant, and we were hoping for the best. After waiting an hour for our food, and watching as people who arrived after were served eat before us. The food...

Stopped here for bite before going to theatre in Birmingham one Sat eve as convenient with parking on site, arrived just before 6 just before it got very busy but still had quite a wait between ordering and eating the food. Friendly service and average...

After a lousy day trying to find a parking place near Birmingham Christmas market, streets blocked off, road works, streets turned into bus lanes, we gave up and headed home, we called into Ask Italian on Hagley road, could it get any worse, Yes, the...

Loved it here tonight, and our table man Alex was the best! Great service Very friendly Food was great

We went for a family night out and absolutely lovely place. Our server, Alex was nothing short of brilliant who helped us with everything we needed. Fantastic food, atmosphere and customer service. Will definitely be returning!!

A very nice place. Service was good, food brought to us at the perfect timing. Eventhough the food was relatively cheap it was still a good burger.

Nice atmosphere, food was amazing, cocktails were great and my service was even better. Thank you to the lovely Emily B, you made our visit enjoyable! ❤️

Never been to a TGI before and after this visit I doubt I shall bother again. Drinks took 20 minutes to arrive, our food was brought out which wasn’t the warmest. We then had to wait for cutlery to arrive Then we had to wait...

TGI Fridays Birmingham (Hagley Road) needs to get their act together. It isn't busy, there are more empty tables than ones in use and I counted about 6 staff members just whilst waiting. I say whilst waiting because that's all we have done, as we...

Business lunch, good choice and quality of food. It’s worth a try with no regrets. Quantity of food served, I guess respect US standards

Seems like a good idea when your sat in traffic on the Hagley Road just to pull over eat and wait out the ques. please please don't. Food was generally poor. Of our party, only I ate my meal which was ok. Even tough my...

I don’t like the type of food here. The only reason I go here once a year is for my daughter’s birthday. We went early as we had our grandchildren there too. It was dead. It was cold. It was miserable. I desperately hoped for...

Have just visited this restaurant on our way home from seeing a show in Birmingham but sadly our day was ruined by our visit. We entered the outer area of the restaurant and waited for a member of staff to come and see us for...

We used to love coming here, but our last few visits haven't been as good as before. The food is still brilliant and we can't complain about that, but the service during our last few visits has been awful! We won't rush back, but maybe...

Excellent service considering it was busy. Food delicious and hot. However! I ordered the Garlic chicken with spicy rice and requested salad instead of vegetables, which I got.... but no sweetcorn! I asked another waitress and she said she would check it.... I'm still waiting...

Tgi as a date night should be pretty standard but we arrived tonight as I love the Jack d chicken strips and it's a treat , well there no longer on the meal deal offer so that was a disappointment so instead I ordered them...

The start of our visit set the tone of what was due to be one of the worst showcases of customer service I have ever experienced. We entered the lobby to find about as much human interaction as I’d expect to find in downtown Chernobyl....

We haven’t been 4/5 years as the menu had become dull. We were in Brum so let’s give it one more go. It is what it is however the menu seems to have perked up a bit. We started with the bucket of bones fair...

I've been here twice .the food made me have a deeply memory . Especially i like the Friday double burger . I ate third time . Nice

My partner treated me to a meal at tgi Friday's for my birthday and as we dont have one from where we live we travelled to Birmingham to this one. One word for the service and that's unbeatable! Scott (I believe his name was) the...

Eaten here many times over the years and had excellent service. Popped in tonight for a few drinks at the bar. Jay was polite and efficient on the bar, even with difficult customers being present. Give the man a raise.

Good food and service we will be back. It was the first time we had eaten at TGis and If was an enjoyable visit

Great meal at TGI’s tonight, no table booked, massive warm welcome by a lovely lady in the reception area. Seated immediately with our sever called Sian, who gave exceptional service for over two hours. Food was superb, refill cola came out just as I finished...

Me and my wife, decided that we wanted a nice steak, as the last time we went to TGI fridays was at Gatwick, and we really enjoyed it. However I have to say the visit to Birmingham on Hagley road was a very poor experience....

The most over rated restaurant going... the wait on drinks is embarrassing. When you’ve waited 20 minutes for drinks and they’re flaring bottles with no sense of urgency! Then to be delivered watered down cocktails in the wrong glasses!

Never been to a TGI so thought we would give it a go and expected a little more than we received the place was loverly and staff were great but the food just wasn’t all that! It’s not somewhere I’m going to rush back too....

Came with 4 friends for a goodbye meal. It was my first time actually: the decor was really nice and the music was also right up my alley. Our waiter for the night was called Isabella and she offered the best service: super friendly, helpful...

Only in the area for a couple of days, and popped in. My buddy said the burger was a little over cooked, but the seri e was great and the chicken strips were lovely

The food at TGI Fridays is always nice and hot, compliments to the chef but the customer service is poor. We attended in July 2019 for a special birthday. I remember my sister stating to our waiter, who just was not with it. To bring...

Service was absolutely beautiful so thanks to the chefs that were in today!! Thanks to Katie who was our waiter, very kind and polite and was there at every request!! Will be back soon for sure

We were a party of 22 who were there for a birthday celebration We were split over 3 tables in booths next to each other The waiting staff took our orders 1 table at a time so we assumed the food would come out the...

Mid week visit . As the title says. Nice food- chicken sesame strips are lovely. Our waitress was extremely friendly and helpful. (Amber I think her name was). Alcoholic drinks fairly expensive but on par with other similar venues I suppose. Only downside to the...

Arrived at TGI's Birmingham and were seated at 6.30pm wirh my family, having asked more than once we finally got served then a total of 40mins passed while we waited for drinks and the place was not even busy, food was very nice but once...

Visited with family. This place used to be great with friendly staff and good food. Today, I was so disappointed. The place looked tired and drab, dirty in fact. The table and seats were sticky, the toilets were blocked. I had bought my nieces, telling...

Went here for a early dinner, and apart from the food which was (not brilliant) was disappointing service terrible I asked for a mock tail but there was alcohol in it and as waiting ages for menus and drinks and food I checked the reviews...

We arrived at TGI Fridays at 7pm on the 5/8/19, we were seated to a table and the drinks and meal orders were taken after 20mins of being in there. Starters come out 30mins later and then the whole night went down hill....... We were...

We visited TGI Friday’s to celebrate our daughters 10th birthday. We had been here before and my daughter had previously seen how they make a fuss of diners celebrating birthdays and this was the reason for her choice. We had pre-booked a table so was...

Where do I start?! I was in there for 3 hours! We had to wait 30 minutes for a table which was understandable as it was busy, When we finally got sat down and it took 20 minutes for us to be acknowledged however about...

Went with a friend on Friday after work for a quick bite to eat,was seated quickly,waitress took our drinks order arrived pretty quick,we was not told there was a wait on food only ordered mains 2x jack Daniels chicken with salad,finally arrived a hour later...

Absolutely made my birthday meal of 16 guests, with such great professionalism and friendliness from the manager Scott prior to us getting to the restaurant and whilst there our host Emily couldn’t of done more if she tried, an absolute gem worth keeping at tgi,...

Came here whilst staying in the area for work. The staff were friendly and polite. The restaurant was busy but the staff felt with it well. The food was ok but overpriced for what it was.

When I arrived everything was fine me and my friends got seated straight away all the staff seemed lovely food came out quick but my food was cold. I told our waitress I’m not sure of her name but she was really helpful. She got...

We love you johnnnnn! 😂 had an amazing meal with amazing service and a Huge contagious smile! P.s John deserves a reward

John you done amazing! Great guy. Made us feel so welcome & food itself was amazing! All the staff looked so rushed of their feet, but John.. he kept a smile on his face the whole time! Well done John! :)

Went on a Friday afternoon. No staff member at the desk to great us and door was closed into the restaurant so we went in anyway and stood inside still no one to great us. The barman noticed us and headed towards us thinking he...

Booked a table for 4 for the family as a special treat as my Dad used to take me here when I was younger. I've been since as an adult and it was always a vibrant place where the staff make a real effort. Tonight's...

Wonderful food, terrific service and all very friendly! Special thank you to Alex who went above and beyond to specially embarrass my girlfriend for her birthday (at my request) more places should be like this!

Was a lovely evening, disappointed that the food took 45 mins to arrive was on 4 mains but was delicious as always

Tried to book for a party of 17 . The staff member said there’s was nothing she could do to fit us in . Was rude and very cold in her manner . So if you are s party of more than 12 don’t bother...

Booked as a celebration meal online Arrived early for pre drinks, ushered to our table as it was ‘ready’ Sat near front windows which has the feeling you’re not really part of the atmosphere aside from the blasting music.. Table & chairs sticky, windows need...

Anna was amazing. She tended to our every need without question or complaint. Through conversation she let our table know she has had a challenging day however we could not tell as her professionalism and gold standard service was given to us.

Lovely meal with my friend last night, I had the chicken fajitas which were delicious and flavoursome m, the only downfall was the lack of wraps for them 3 isn’t enough especially for the amount of chicken and vegetables you get, cocktails were lovely too....

TGI Fridays can often be associated with fast food and down market dining... but that was easily debunked at this busy and well run franchise. Pleasant and helpful server (Amy) was with us immediately to take our drinks order and then came back just right...

Very busy night on a Saturday night, however didn't see any stress from the kitchen or servicing staff. Served by Ella, who looked after my group of 6 very well, making sure we had everything we wanted and needed. Always recommend.

Ella was terrific, very attentive but not over baring, lovely food, lovely atmosphere and air grabber (music) would highly recommend a visit.

We had an amazing atmosphere and the staff there were really helpful, Eleanor our waitress was exceptional she made us all feel welcomed. And also she gave us a full understanding of all the cocktails which we enjoyed! Definitely will be returning hope to see...

We visited on a Sunday evening so it wasn't particularly busy. We had to wait 15 minutes for drink orders, we then asked twice for our drink top ups, then our bill was incorrect. Food was fine, just wish the staff were more attentive.

We went here because the location was convenient. First impressions were great and the lady seating us was very good. Apart from that the rest of the experience was not good. The service was slow considering it was quiet. The food was average and a...

Arrived at 8:15pm and shown to table straight away. Got the menus including gluten free one for my son. Excellent welcome. Ben the manager come over and helped extensively regarding the allergies for my son, very impressed. Little let down on the drinks menu's as...

Our server Sian was amazing from start to finish, food was delicious and the service was even better.

A friend and I visited TGIF an hour before Hugh Jackman concert. As anticipated it was very busy, the service we received was perfect. We only waited ten minutes for a table. Our server Tyler was straight there, my friend is a vegetarian and had...

We went for our daughter's birthday, and had a lovely evening, made all the more special by Tyler, our server for the evening. He really made the experience of an evening at TGI's exceptional, and having never been to one before I can heartily recommend...

Eleanor served us with great service, was so helpful and explained so much about the cocktails to help me choose which one I would like. Great place with great polite staff. Definitely visit again.

We had a great evening out as a family for a birthday. Our waitress Eleanor was very attentive and looked after us. Food was on point, and the ribs are incredible!

Me and my partner visited this TGI's as a last minute thing as we are staying in the area for the weekend. The food was brilliant as always, great atmosphere, not a long wait for food and our waiter Jordan was excellent, very attentive and...

We booked a table but we're still made to wait 15 minutes for our table even though we had already arrived late. We were finally seatedvand the waitress took a long time to take our order. When we finally ordered our food we had to...

Bloody rubbish, luke warm food, overpriced, 20_30 minute wait.. Empty tables everywhere.. Wrong desserts, desserts not finished (sundaes with no cream on)?? Baileys cocktail, came out some oreo concoction.. Main meals just about luke warm... Absolutely crap.. Top it all came to 140 quid, never...

Accidentally came to TGI's after a days night at mini golf! Never been before and I had heard that it was over priced fast food...this is NOWAY TRUE!! We had the 2 for 15 menu we had the chicken sesame strips 😍😍 (to share) double...

Arrived for meal early than booked but it was very quiet and we ordered quickly. Sadly despite being told we would be served quickly due to concert we waited over an hour for 3 chicken strips meals. We asked 3 times twice were ignored and...

We have been coming here for 30 years. Our first meal out together was here in 1989. And I have always loved the ribs and cocktails. But today was sub sub-standard. The cocktails were pretty poor. The Grateful Dead was tasteless and the Singapore Sling...

Sarah is a G! So glad we went to tgi this evening (13th) as it's something we wouldn't usually do. She managed to pick us up as soon as we entered and took us to our seats. Always having time to come check up on...

After a short wait, we was seated. Nice cocktails, food was served quickly. Although my chips were not hot. Amy our waitress was very apologetic and sorted this immediately. She frequently checked on us throughout our meal. She was also very accommodating to our 2...

Amazing service amazing food will always come back to this place again. After going to different places this was good

I came in late (around 10pm) after travelling for most of the day. When I came in I was greeted with the typical TGI welcome, however when I asked for a favour (to be seated near a plug socket because I was on my own...

From Start to Finish, it was most disappointing. I work for a charity Voluntary and my manager was treating me out to early dinner to 'Thank me' for my voluntary work over the two years I've supported the charity. We arrived at 17.45 approx and...