Tesco's Cafe in Rotherham

Always good service. Wished they opened a little later, though. Love to go and have a coffee and a natter. Friendly and miserable staff

All staff at this cafe are absolutely brilliant! apart from the manager who I find very rude! especially with her staff who all work very hard and don't deserve to be spoken to like I have heard her speak to them.. it's been on a number of occasions I have witnessed this so it's not just a one off! its like she thinks her staff are beneath her not good management at all! Its very unprofessional to talk to your staff in front of customers like that!... Well done to the rest of the staff 👏

We visited Tesco 17/12/22 We left our trolley with bags for life attached, outside cafe top level. After enjoying a family get together in cafe and wishing all a merry Christmas we left to get our trolley. The festive spirit had suffered a blow from scrouge. Some thieving so and so had taken the trolly and bags. The staff were unable to help as no one could work the cameras. So to the person who was so hard up as to walse off with the bags I hope the handles snap and your shopping gets run over.

The manager and most of the staff, work hard and are friendly. One girl was so nasty, I stopped going in. Food very expensive. Standard nothing special.

The café was busy but the staff worked extremely hard clearing the tables quickly and making sure we had all we needed (especially a young man with long hair and beard, sorry I didn’t get his name). The food was hot and very tasty. I won’t hesitate to call again. Thank you.

Yesterday afternoon my husband and I went to Tesco Cafe Wath Upon Dearne , and as on previous occasions lately we were extremely disappointed. However this occasion has led us to decide that we will not be going back to the store and cafe as I was extremely upset in the cafe. We ordered 2 toasted teacakes and a portion of chips. Not a lot to ask for. One would think. We waited much longer than normal, yet there were plenty of staff on duty there. Then Tom brought out the food we received. But they were not the type of chips we wanted (The cafe has a choice of 3 usually). No one on the till had thought to ask what type of chips we wanted. Also, it was a minuscule amount of butter which was melting in a small dish. The teacakes were burnt/black, and tasted awful . Tom did take the chips back and my husband went back with the burnt teacakes. By this time we were very upset. Within 3 minutes the cook sent half a bowl of what could only be called burnt offerings out to us , obviously they weren’t eaten and by this time we had had enough To add insult to injury we were not handed any cutlery or serviettes. Overall the cafe has gone downhill since the pandemic and staff turnover is constant which is always a bad sign Staff can be rude, ignorant and generally very uncaring about the service that is being provided. Sammy and Tom are the only two staff there who provide the excellent class of service you expect.

This cafe was rubbish our food took 5 hours to get to our table and we only wanted to get a quick bite. Also there was entrails all over our table. The service was terrible and we are never going back in our lifetime. Don’t forget the dead dog under the table! And a pig eating it.

I go to the cafe regularly for a coffee, but it would be nice to be able to get a gluten free sandwich or panini etc, these can be pre sealed to avoid contamination in the kitchen, they used to sell gluten free cakes but that has stopped,, , some places have sealed cakes, often the small stand that sells gluten free brownies etc is empty, but the free from section downstairs in main area is full of them. Seems like they cater for vegans and vegetarians but for us who are Coeliac they aren't bothered

Ok, it's a supermarket cafe. But the food is cheap. Microwave food and toast that looks like is only been threatened with a match. Seen more colour on an albino. Staff too bone idle to butter it too so when you get the cold toast you cant spread it. Useless. Avoid.

Really nice food and the staff are always really polite and helpful. We visit the café often and the food is always great.

Hi All was working at silverburn and eat within Tesco cafe 3 times 1st was a late breakfast very nice breakfast only issue was hashbrowns deep fried 2nd time was lunch had steak pie again lunch was very nice 3rd time was lunch had fish and chips with mushy peas again very nice food overall was very happy with each visit found all staff very pleasant and willing to offer help when ever required. Free wifi and toilets very clean only over priced item would be bottles of irn bru costing £2 over kill Would we eat here again YES

Quick snack after shopping for groceries . Tasty toasted sandwich with a hot drink. Staff were very kind and tables were clean. However, the toilets which belong to the supermarket were disgusting.

Staff and atmosphere could do with change!!very poor customer service in the cafe ,,mugs dirty when ordering a cuppa and the cake really dry and tasteless. .not a good experience

Asked for crozzled bacon and got just that. Superb bacon butties and quality coffees. Can't fault at all.

Typical Tesco's caff, usual menu, food cooked to good standard, staff friendly enough, decent range, handy for a meal or snack or brunch prior to shopping.

Always clean and tidy, fast service Very handy for a snack while shopping Only had things like egg on toast or sausage sandwich but it's been value for money

I love this diner inspired cafe, it has a wide variation of drinks and food, including meals, kids meals and small deserts. The decor is minimalist and it is very close to the shop itself, which is unfortunate because it is very nice. Improvement ideas:♡ More decor♡ Doors to separate the cafe from the shop♡ Wall so you can't see down into the shop

Think it must a key to be employed by Tesco's to have zero customer skills! The cafe was dirty, service lacking warmth and generally poor. To be honest didn't expect much different

Ordering 2 lattes 29/10/18. An old lady in front of me was being served by a London accent woman on till no good customer service came from this woman for the old lady she couldn't find a card to pay the woman behind the counter never offered to help just stood there with hands on hips the old lady had put her card down on counter so I passed it to her when she went to pay using contactless payment the woman behind the counter was very rude to her saying she was moving her card away too quick while the old lady tried to explain her eye sight wasn't very good the woman on the till was looking at her own mobile phone I Think it's disgusting customer service I have ever seen

I met up with my friend and had a coffee and a chat. Nice that Tesco provide a decent cafe that has pleasant surrounding.

This cafe is going down hill fast ,this time the milk machine was broken staff attitude is oh well it’s broken what can we doFood very average Rachel in the kitchen really doesn’t like cooking and she needs some customer service training very cocky as we say in Yorkshire not the right attitude at all with customers Jill miserable as sin every time you go in time for a staff shake up!

Called in for a quick lunch. They'd no jacket potatoes left, so we had to make a different choice (salad box). Just what you'd expect for a Tesco cafe really. Not fantastic, but what you need for a quick eat. Did the job, but if I had time I'd choose somewhere else.

it's the only time me and my partner get to eat breakfast together on a weekend so we always go to tesco & it's lovely food is very nice and staff cant do enough to help you

I travel far and wide through Yorkshire and having been diagnosed with a Dairy Allergy 2 years ago NOT an Intolerance I am continually faced with the voices from the waitresses “oh sorry we do Gluten Free, but that’s all”.

Had breakfast today eggs were solid on bottom and under cooked on top all food was cold service was poor and had someone sweeping floor next to us whist eating which was kicking dust into the air

Today we went for breakfast at this cafe, usually the customer service is fantastic, only today we were served by Rachel, on approach to the counter Rachel seemed stressed and moody. We felt that the way she spoke to us as we asked a question about one of the meals, she was rude and abrupt to us. We wasn't sure what we wanted as the menu is behind the till, she made us feel like we was in the way because of this.

Called in for afternoon tea well the afternoon tea poster look nothing like what you get

The cafe looks nice and modern. The staff busy gossiping and obviously annoyed when we 'interrupted' them. The tea was tasteless, the bacon sandwich consisted of cold undercooked bacon on a cold dry bread cake. No butter or offer of sauces. Will not be going again.

Once again I thought surly its improved when my friend ask to meet for lunch so off I went to the counter stood there ages before someone came to take our orders once again I asked no butter. Once again I was looked at like I was a alien. Then when I food came over it went straight back tiny potatoes not enough tuna and top off cold

Me and my mum called in once and are now regular visitors! Staff are always polite and helpful and the cafe always looks clean and tidy. The fish and chips are amazing! Well priced too

I feel that the food is not very well prepared here, ordered a jacket potato with chilli carne and the jacket potato was piping hot but the con carne was hard round the edges as if it'd been there a while and left whilst the potato had been cooking :/

This is a comfortable coffee-bar-like place with comfortable seating and decent food for the price. Well done.

Currently eating a freshly microwaved 'Baked" potato, which has, allegedly, cheese and beans added.

Visited for lunch and ordered the cheeseburger. Slow, miserable service and food wasn't very tasty and overlooked. Not impressed. Didn't have a good experience when last visited for breakfast either...

We called at the cafe after doing our shop. We'd not been for a long time and were pleasantly surprised at how it had been refurbished.

All in all you get what you pay for. The medium cappuccino I ordered was massive!! Didn't expect the cup to be that big but thoroughly enjoyed it. My partner had a tea. The downside was not enough hot water with the tea. More milk was given when asked. Could have done with a bit of clean. The staff seemed abit chaotic one minute rushing around seemingly doing nothing and then stood about doing nothing when tables needed cleaning.

Food ok Drinks ,tea and coffee ok Staff helpful and friendly Enjoyed chicken barbecue Panini Found ok for a snack also

I visit here to be treat for jacket potato ask for no butter you look lad was rude asking

A good little cafe with really decent coffee the lads who were working on the day were both polite friendly and made you feel very welcome I usually avoid these places like the plague but will certainly use again

What a great tesco cafe. With super friendly staff. Manageress was really helpful and young blonde waitress was excellent. Food nice and hot and well cpoked

Went with my two children on half term the staff were so miserable. The food is way over priced I'm sure the portions have got smaller too I wouldn't go back all I can say is get more pleasant staff as you wont have many customers left.

Stopped for a light lunch and enjoyed it but found it far too costly for what we got. 3 small meals and 3 coffees came to about £25. However it was well presented and clean and the new style is funky!

I don't often visit supermarket cafes, but nipped in here for lunch before shopping. Absolutely no complaints, the staff were very friendly and helpful - the food was good, reasonably priced and the restaurant itself is clean and comfortable, I'd definitely go back again.

I have to say I visit the cafe in the wath upon dearne tesco the other day. I ordered fish n chips as it was always lovely from the old cafe. To my suprise my meal arrived with only half a fish. The back half at that ( the tail end ) when asked where is the rest of my fish the staff said that's all ya get. I asked for the rest of the fish and I would pay only for staff to walk away. Got to say new cafe is a step in the wrong direction. Also air conditioning in winter. Come on tesco use common sense

Good value food, great seating now refurbed. Homemade soup very good. My son had a pannini which came with salad. Staff very friendly.

I recently visited Tesco coffee shop at Wath upon Dearne with my little Grandson after ordering I went to a table to get my Grandson out of his pushchair, while I was doing so the assistant brought over my coffee & I accidently knocked the cup from the table as quick as a flash two assistant's came over & where very attentive while one cleaned the back of my coat with a clean damp cloth the other cleaned away the mess I had made they could not do enough for me & I was most grateful for there help & I most couldn't fault there service

Surprisingly good array of meals and drinks on offer at very reasonable prices, the coffee we had were extremely good and service could not be faulted

scrambled eggs on toast???? cold and the smallest portion of garbage ever served. keep away from this cafe and have something to eat somewhere else before shopping at This store.

Poor quality food at expensive prices and the service not great. This is certainly not what you would expect from a reasonable supermarket. Don't eat here so that your not disappointed. Doesn't have cake in the café, which seems strange to me

Went here with the kids after shopping. They do kids meals which are reasonably priced and drinks which are refillable from the drinks machine. The adult meal was nice too and the staff/service was good. Would def go again.

If you have any intolerances with food this is not the place to visit. Basicaly they don't want to know and are extremely unhelpful. If you want to eat a cake you have to go to the shop floor and purchase one downstairs as they don't supply them in the cafe. If you want a meal which is gluten free, good luck getting one.