Tesco in Vale of White Horse

Great shop, but staff woman on self services, middle aged, medium length brown hair was extremely rude and had a bad attitude, not sure what her problem was, maybe a superiority complex, but made it a pretty unpleasant experience

It’s a classic Tesco Extra. Has pretty much everything that you might want.

Be careful things get stolen in this shop. My son left his new toy in a basket in the self service. We got back right away and it was gone. Nobody handed it over to a lost property. Very disappointed!

Far too many home shopping staff rushing around its dangerous they really didnt care about shopping customers we are in the way

Went to Tescos after a specific type of spring onion and had a very helpful man called Jake, who seemed busy sorting the carrots, give me a hand finding the right product for me, even though they were out of what I wanted! Many thanks Jake, keep up the good work!

nuh uh, you dare reject her from here SHES WOULD BE BLOODY GREAT WORKING FOR YOU AND YOUS DONT UNDERSTAND HOW MUCH SHE NEEDS THIS YOU REJECTED YOUR BEST EMPLOYEE EVER, unbelievable, Tesco is a disgrace

Popped in for some shopping. Wife and I decided to eat. Ordered English breakfast not the biggest portion but we'll cooked. Cleared our plates so that says something. Definitely use again

Absolutely abysmal. How disgusting. Why should I pay the full price for serving myself? I expect, when I go to a store, to be served by a human. This Tesco's is an absolute disgrace. I don't understand the people who in some semblance of English informed me I could pay. After using a machine to serve myself! What the hell is happening? I will never use this store again. Disgusting and dirty, isles filled with cages. Produce everywhere. An extremely horrendous experience. Why have tills? When no one is there? Do the staff get extra pay for looking after machines that take their jobs? Give me a human, someone to say hi to. Someone to appreciate. No machine has a human interface. I am a human. Not a robot. Tesco's, you are disgusting!!!!

Really friendly staff, especially when I was struggling a lot during the self scan, this really nice staff member called Sriranni or Srianjanny something like that, she helped me a lot. Also Tracy was really nice and helpful. Im definitely coming back since the staff is so helpful and easily navigable shop! Well done Abingdon!!

As a local, I've been witnessing the downgrading of this store. Rocketing high price of everything. They try to trick you by making everything yellow labelled, but people are not that stupid. Today was the last time I go to this store, after going regularly for the past 7 years. The stone-faced old lady at the self-checkout till acts like everyone owes her money. Carefully checking your age even if you've got a 5 year old daughter with you. She must think you gave birth at 13 years old or even earlier? Either she couldn't think or couldn't serve people non british.

We went today to do the weekly shopping at Tesco Extra Abingdon. All went great and fun. We used the self scan to scan all our stuff so we can benefit from the use of the scanner. All went smoothly until we went to self checkout and try to pay for everything. The system actually asked to rescan everything again, all the 68 products and put them on the scale(whichdidn'tfit anyway)!!! I just wanted to leave everything and leave the shop, but eventually, I went to a normal till and put all the products on the counter. So, next time when you are visiting Tesco, don't bother to use the self scan, it's just a waste of time!

My experience at this branch was not the happiest. We go to the bother of self scanning so that we can get in an out rather than queueing. At the self scan check out today we scanned 61 items and yet store help had to rescan 42..... what was the point of us doing it ourselves peoperly to have almost all of the shop rescanned? I understand random scans but 42 out of 61 items....ridiculous.!

Such wonderful friendly staff, always happy and willing to help they brighten up my day whenever I visit . I make a point to use this particular store because of the overall attitude from everyone that works there. Thanks to Steph and Nicki keep doing what you’re doing. Stuff like you make a very necessary part of every day life a complete pleasure.

Long queues at checkouts with only four working. When will Tesco's learn people don't want self scan. Put employees back on the tills not stood around watching.

a great breakfast in the Tesco cafe... friendly, helpful staff, good grub and drinks at a reasonable price, clean tables.... well done @Tesco...

Staff are great, produce good. But avoid Sundays- the mgmt don't seem to think people shop on a Sunday!! The Dot com operatives were struggling, the managers need to do a shift in their shoes! That was just the chicken shelves ... it was similar for the mince and other areas too. (Pic taken at 10.45am so not long after store opening!)

Tesco all butter Croissants are like eating cardboard, they are not fresh and the taste is horrible.

I was in store by 7am, the car park was virtually full. Absolutely disgusted that so much stuff wasn't available. Half my shopping list, including goods required for Christmas, were not in stock. I always check online to see what's on offer, especially the clubcard offers, but this was a waste of time. So frustrating.

Handy and great for the kids, theres pretty nice food for adults too re breakfasts and waffles. Serving staff are lovely

Appalling experience shopping at the automated tills. Ludicrous forcing of customers to scan shopping utilizing a belt not fit for purpose. A large trolley purchased but with great resentment. Put staff back on before you lose your customers. If I wanted to scan my own products I’d get a job being paid to do it. I want the shop to help me. Think of your shoppers- we are tired and do not need our lives made more difficult and our lunchtime taken up standing in queues using rubbish scanners

We went to shop there today and of course all the staff operated tills had really long queues so we had to go to the new self service tills as we didn’t have time to stand in a queue for ages. Little did we know this way of scanning was so much worse. We couldn’t pack the trolley immediately, we had to scan the items then move it onto the scale so it can recognize the item, meaning our shopping was towering to the ceiling. We had to keep asking this poor lady for help as every other item we scanned “was not recognized”. The overall experience with this new way of scanning and paying is the worst thing tesco has done, even more so the manager wasn’t even on site to talk to. Please tesco just hire more people and get rid of these systems, no one in our queue liked using it. We definitely won’t be doing our Christmas shop here, or coming again until these systems are removed and we get the staff operated tills back. I’m sure I speak for a large amount of your customers, please listen to us.

In a world where the cost of living is increasing and stores like Aldi and Lidl are providing lower cost products. Tesco is combating this by increasing its prices and providing a steadily worse service. Here in Abingdon, the kiosk now closes at 9pm, the garage only has two pumps open and the staff at the self serve tills stand around gossiping and looking at their phones, rather than handling the eight customers who are stuck because the tills can't recognise a banana. Perhaps a rethink of the strategy is in order?

Very long queues, not enough staffed checkouts! (We want more staffed checkouts like it was before Tesco you are losing loyal customers?) We left our full trolley & went elsewhere!

Went to buy a charger cable and asked for a security tag to be removed at self checkout their was a second security sticker on the item that caused me to be stopped it was embarrassing and made me anxious it's a stupid policy to have two tags i could have done without the anxiety

I wanted to buy some food to cook and eat so I did.

The tills that had cashiers had long, long queues, only 3 self service tills open so reluctantly went on one with shopping trolley full . Took for ever to scan everything, made worse by having to wait for member of staff to put through our carrier bags 3 or 4 times. Worse shopping experience I've had , it's simply not working Tesco, employ more staff !!!!

Your new trolleys are already broken FFS

Need more working scooters for people with disabilities! A friend with disabilities struggles to get a scooter to do shopping due to its availability and functionality.

My little boy fell over and hurt himself in the meal deal isle, there was no sign up so I went to ask someone if they could come and put one there as my little boy had hurt himself and she said 'i think someone's going', didn't even ask if he was ok. Waited a couple of minutes and nobody came so I went to the bathroom and found a wet floor sign myself so nobody else hurt themselves. First time visiting the store, won't go again :(

This store was closed at 23:35 even though it said it closes at 12am?

If I knew all I had to do to become a manager was sleep with one of the seniors I would have enjoyed working there a lot more.

A supermarket that includes allmost everything for home.

Wonderful shopping facilities and well staffed. I've been coming here for a long time and it's always great to return.

The cafe and store are good. But the toilets are always disgusting. I wouldn't want to be the cleaner.

Great place to shop friendly staff.

Like all supermarkets, prices have skyrocketed. Most of the staffed tills are closed, meaning there's usually a choice between very long queues for a staffed one or long queues for self service. The only really decent thing is their post box often has knitted toppers on.

Still quite a lot of "staffed" checkouts but it turns out they are all closed, including the "kiosk" until 8am. On my visit today there was also a sign on the self checkouts saying they were card only due to "technical issues". So I was going to leave my shopping and go elsewhere but it turned out there was ONE self checkout taking cash, which I grudgingly decided to use. But the Tesco staff lady put my few items through that. Pointless as in their computer it no doubt registers as "customer was happy to use self checkout", which I most definitely wasn't.

Great experience. Price range so well.

Good place..product price so well.

Tesco Abingdon has become a poor shopping experience now that products have disappeared and prices have risen sharply. They have given up trying to compete with Aldi and Lidl. I can no longer shop there anymore as I have done since it opened.

Store is ok, not as clean as it could be and the management are not very helpful/friendly

Nothing Wrong with produce but I spent longer in the queue than the 30 min shop!!

Whenever I visit it's always problems with the self checkout area. Broken tills, barcodes not scanning, wrong or no change given 🤦🏻‍♂️🤷🏻‍♂️ ridiculous. OPEN MORE TILLS!!! 0/10 POOR.

Complete nightmare - this morning - what are you thinking - speaking as an OAP over 80 years old - having to queue as only 3 tills were open

Very poor needed too use disabled buggy. None of them worked No one helped. So stuff your shop went somewhere else

Staff were lovely and helpful, food was nice and tasty, we had the breakfast, fish and chips, chicken breast strips and tasty fries, hot choc, and coffees , enjoyed by all , plates cleared, would go back.

Thank you for updating opening hours on 2.4.23 after flooding. It’s good to have accurate information

This shop is always good and I've never had complaints to be honest, its just really annoying that they decide to throw 80% of their staff on the shop floor, wielding massive stock carts and marching down aisles making it feel like an active warzone. Gotta be on your feet and prepared to dodge if you want to make it out with your ankles in-tact

All you would expect in a larger Tesco.

Nice big store lovely cafe Nice cake and food

New tills so you can scan yourself. Will take a little while to get used to them, but there's always a staff member to help you in the meantime

Almost like walking into a mamouth store in France, it seems to be huge. Well worth the visit.

Very disappointed that you have converted a lot of the cash points to self service. Purchased a basket full of items an spent ages putting items through the till and had to get a Tesco person to authorise putting items in the bags. At the end the till did not give me my club card discount nor my points so had to go to customer service to get these refunded. I was told the last few tills still have a PERSON to put the items through. But there were long queues at these points. I think you are going to lose a lot of customers who do their weekly shop and want the items put through by a PERSON. I think this constant reduction in cashiers has gone too far and you will lose a lot of regular customers myself included.

I guess Tesco doesn't teach their drivers what the right of way is when they are driving. So close to being hit by one of their drivers. Honestly, that was unbelievable. I am sure they have some screening process in place to avoid these kinds of drivers don't they?

Same as all tesco stores, busy but good value

Horrible, rude and racist store manager. The guy has no respect whatsoever. Also, just FYI, the bakery staff do not wash their hands. I was there, I used to work there, I have seen. Ever since that moment, I have stopped to buy bread and just in general, I stopped coming to tesco.

We visited Abingdon store today 10/01/23 & unfortunately my wife lost her watch somewhere in the store between 1030 & 1109 or in the cafe between 1109 & 1130. I have tried contacting the store at least 10 times since discovering the loss on getting home our only stop. I can not get past the automated system. We live 11 miles away so it would appear that we have to return tomorrow. Unsatisfactory customer service experience.

This is the best Tesco I've ever stumbled on. It's massive and the cafe is really nice. We were driving on the A34 and needed to make an emergency unplanned stop to feed our daughter. The service here was so good and the prices obviously so much better than normal roadside services, that it's made us plan to stop here on future journeys

I feel sorry for Debbie on the cigarette kiosk, it seems please and thank you are a distant memory to her, indeed it was such an awful experience giving Tesco money I felt she may be able to turn me to stone with one of her miserable stares (which I confess looking at her serving customers in front of me wasn't reserved for me) If the job is that bad go for professional gurning, you will make a killing.

Tesco is getting better and better

Normal excellent Tesco's stock and service.

After the induction of Lidl nearby, they have further reduce their prices in competition. Clothing section has drastically improved.

Only one person on customer service again this is getting a bit of a joke wake up tesco's

Great choice, well stocked. Prices much higher than Aldi and Lidl though

Saturday evening and only 4 told open. Scan was you do only accepts cards. Staff did around chatting.

If you're looking for an amazing, cheap and convenient supermarket, Tesco Extra is the place for you. The quality is always amazing and the service is very polite. You really can't beat the value here.

Tesco Extra Abingdon now as expensive as most other comparable outlets. Local Tesco stores in Abingdon price items higher than this Tesco Extra! Why?

Long queues at self checkout today. Quite a few checkouts closed. A member of staff asking if Customers needed receipts. No idea 🤷‍♀️ Wasn’t a very pleasant shop 🙁

The lady and young man on the scan as you go section on Sunday have always been so helpful!

On Sunday the 31/07/22 I went down to this store to pick up a few things for the week and noticed a pricing issue on the Heinz tomato sauce. I always look at the price per 100g before deciding which size product I purchase, and immediately saw an issue. the 910g per 100g price was 34.7p, correct, however, the 700g bottle was marked at 30.7p per 100g. I quickly used my phone to get the accurate price, and was actually 39.9p per 100g, making it quite a bit more expensive that the bigger bottle. I looked for an assistant to query the pricing, and when I mentioned it, she literally bolted from me, making me think that this is something that possibly happens quite often. after paying for all my groceries, I proceeded to the customer service counter and asked for the store manager, and the only available person was the day manager. I explained the who story, and he said sorry and would look into it. I thought that this was quite weird, as I expected for him to take my number and give me proper feedback, so I became suspicious. Today, Thursday 4th August I went back to check, and it was still the same, so my efforts meant absolutely nothing, and all this was, was false advertising and trickery to buy the more expensive product, which is cheating and fraud. I do not trust this store any more, and only because of their actions. I gave them the opportunity to correct the issue, and nothing was done, confirming that it was just trickery. Well, goodbye Tesco, Aldi will be finished soon, and you will never see me again.

Very nice big store with a good cafe too.

Enjoyed the breakfast very much would definitely return

Not busy but by time food arrived had finished my coffee. Backn roll was inedible. Barely any bacon, managed to be both under and overcooked, literally swimming in grease. Could not stomach it. Coffee was ok.

Mega Tesco with cafe, phone shop, pharmacy and Timpson hut and filling station. Tools and electric goods, but no longer has large TV section or garden centre (or not currently). Helpful service counter

The variety of products is reducing which could be linked to stocks worldwide so have to rethink the weekly menus

Thanks for unwashed spinach in the salad box

Should spend the money they save on labour not having people work overnight to take down the huge open 24 hours sign. Or stop using covid as an excuse to not go back to original opening times.

Please please sort out and update your scan and go system . I have lost count the amount of times I go to that shop and they are not working. So frustrating when the store is busy and people queuing 4 deep down each aisle. Never have this problem in Sainsbury’s. Maybe developing a app for your phone which can be used as scan and shop , like Sainsbury’s smart app , will be good for customers and when the hand held scanners are not working in store ( which is all the time) customers have another option.

I have become quite a regular so much so im starting to put on weight lol , the breakfast is really really nice and great value all the staff work really hard however a special shout out to a young lady called Anna who serves and takes customer orders what an amazing young lady i have never seen someone so professional and courteous to every single customer !! makes you feel very welcome and what a lovely smile very well done an absolute credit to tesco !!

Lovely big store with ample parking. It used to be a good place to shop, get in and get out quickly. However, it is let down lately by the horde of "Pickers" with their oversized trolleys jostling and jousting making it difficult for normal shoppers to get around. Its like supermarket bumper cars using BMW drivers. Then to add to the insult of difficult navigation of the store and that there are more Tesco employees then shoppers clogging up the aisles there are unbelievable queues at the checkouts normally manned at less than half capacity. Train some of the pickers and get them on the tills please Tesco. If you want a more pleasant experience as a normal shopper go in the evening.

Really good Tesco, always do my shopping here!

Whenever I go here I can't move as there are hundreds of order pickers clogging the aisles to the extent that in-store customers cannot move. The latest farce was coming here wanting to buy some prawns. 11.30pm. the entire 20m section of fresh fish was TOTALLY empty. Not one single product. I mean WTAF !! Just came back from a month in Thailand and the contrast between Customer service here and there is astonishing. We are totally 3rd world in that respect. Just came here tonight 00:20 CLOSED despite 4ft high letter misleadingly stating OPEN 24 HOURS. FFS Tesco !!!

Visit the cafe on a regular basis. Some times the food is hit and miss but whoever the chef was today made an amazing breakfast! Reasonably priced and good service.

Smashing breakfast. Good coffee and all served with a smile. The way it should be. Will come back often. Only fault is that they do not do decent milk shakes.

Large Tesco supermarket sells pretty much everything!

Very handy car park and this is a large store with a good hot food counter and fresh fish which is hard to find today. The toilets are well kept and staff are friendly and helpful.

Clean spacious not crowded except check out areas

Wouldn't give me change for a trolley so I had to go elsewhere.

I'm now 100% sold on scan while you shop although the down side tends to be I don't take things out of my basket anymore. The extra seems to be well stock and has a reasonably decent world food aisle.

It's a tesco, decent parking outside, good selection, friendly staff. Not much else to say really

Standard Tesco store and products. Has a petrol station.

Superb breakfast and served by a lovely young lady who was very welcoming

Good well stocked supermarket, toilets and lots of free parking.

Just returned from shopping there this Saturday evening. The sign says 'please shop alone unless with a carer'. One group of four people and three young couples. Three or four people not wearing a mask. Security guard too busy ogling the girls to intervene. Not safe.

Great place to visit when it's not busy, avoid on bank holidays or peak periods

tescos there is awful rude staff and mistreated needs to get rid of most of there staff

Great place to shop, lots of products and staff are very helpful great prices

Good supermarket but we’re running low on leeks when I visited.

When I was under the weather Tesco Extra Abingdon was the only one to offer myself any help Sainsbury and Boots didn't want to know shame on them the store is very clean well stocked and the staff so friendly and helpful.

Very large store, excellent selection for vegan food.