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3.8

Based on 1.422 opinions finded in 2 websites

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Nº 626 in 950 in Plymouth

Nº 109 of 161 British in Plymouth

CUSTOMERS TALK ABOUT DISHES WITH..coffeesnacksandwichcakecookedchickenpaniniladyoldsaladmustbeautifulcrabbaconhamcheesecream

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Wow what a place , I thought I was in some exotic place on the Spanish / Italian coast. Great views and great food. Went for dinner and then came back the next day for brunch it was so good. Food is excellent and really well priced. Highly recommend the blue black burger, calamari, crab pot and patatas bravas and there are lots of options for kids aswell . Excellent venue, amazing view and delicious food , highly recommend visiting this place .

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Lloyd Bailey . 2024-11-08

MORE AT Google

👌Wow! We had a great afternoon lunch at The Terrace 01/11/2024. The new look has definitely been a good investment. We had the table west side with stunning views. The food was cooked and presented perfectly. We had the Chorizo and the Calamari with two side salads, highly recommend. Staff really quick and friendly. Great service! Perfect food and wine on a perfect day 👌 Thank you The Terrace!

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Mark Patterson . 2024-11-02

MORE AT Google

Disappointing. Waited 45 minutes yesterday (with an 18 month old) for two simple wraps and a child fish & chips. People who arrived later than us getting their food before us. Clearly a mistake was made in the kitchen. No warning for long wait, not even an acknowledgment or courteous apology for the wait, especially as we had a baby waiting to eat. Politely asked if it was possible for a coffee refill as we’d obviously ordered our coffee to have with our meal expecting a normal 10-15 minute wait. Instead of understanding and acknowledging the excessive wait with a top-up of our coffee, we were told “we didn’t ask for the coffee at the same time as the food”. Really poor service. When the food came, it was nice and we did enjoy the atmosphere and lovey views.

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Info SBTO . 2024-10-12

MORE AT Google

Went with my family today we had hot drinks which were ok .we didn't want food but I fancy a pudding off apple crumble with custard but the waiter said no I can't have it as it was 45 min wait for food there but I was disappointed as it don't take long to put apple crumble and custard in bowl really so won't be returning plus some off the food on menu is very over pice ...!!!

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Anita Wilson . 2024-10-09

MORE AT Google

The Gentleman who served my Wife and I " Fergus " Is an absolute assett to this business , the breakfast servings had actually finished. However Fergus went out of His way, to ask the Chef If He would prepare breakfasts for us both, which He did. A really nice visit and the food was excellent. 👍 Thanks Fergus.

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Philip O . 2024-10-07

MORE AT TripAdvisor

Massively overpriced, £15 for a crab roll served with a few crisps and a tiny salad (well basically only onion and a lettuce leaf). We also ordered a tea and a coffee which was brought to us after the food was served (which took 15 minutes to arrive)! A nice setting but terrible value for money.

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Stephen T . 2024-10-05

MORE AT TripAdvisor

Gorgeous view....that's it. Waited 45 mins for a £15 crab sub, ended up taking it away in a box instead. Cheap sub roll, stale crisps, limp salad and too much cayenne pepper in the mayo just ruined it. Waitress was nice and I could see her running about to keep up with a clear lack of staffing. Hot chocolate sent back as it wasn't hot enough I won't be returning. I can see this place closing soon if they don't satisfy the locals!

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Keith Donoghue . 2024-10-03

MORE AT Google

What a lovely place! Wonderful view over the sea, shelter from the sea breeze, what's not to like. Our servers were so friendly, even gave my granddaughter a book to borrow, to keep her occupied. I had the smashed burger bun, really tasty, so thanks to the chef. Why the bad reviews ? We had a fab lunch which was reasonably priced. Thanks to the Terrace Team !

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Rebelaw . 2024-10-02

MORE AT TripAdvisor

The view is immense. The truffle chips are good too, as is the riesling.

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Seb London . 2024-10-02

MORE AT Google

Another visit to the terrace and vet again not disappointed. Had sizzling garlic & chilli prawns also calamari both were cooked to perfection. Friendly attentive staff ,won’t hesitate to visit again.

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Janet A . 2024-10-02

MORE AT TripAdvisor

We were going to have an early morning breakfast, it was quiet,with beautiful views, however the volume of music playing was unbearable,as my husband is on the autism spectrum, and is sensitive to noise, we did call the waitress over and asked if it could be turned down slightly, she went away and proceeded to turn it up! Obviously not aware or couldn’t care less on the impact it has on people with autism, we have previously frequented the Terrace and music was easy listening and background music. We didn’t stay and went elsewhere.

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Chris Dickens . 2024-09-27

MORE AT Google

Fantastic food with a brilliant view of the bay. Some great sides/nibbles to share around the table, a great place to stop off for a delicious meal or just some sharing snacks and watch the boats come and go. Friendly staff, had a good laugh with them. Would highly recommend!

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Laura Tizzard . 2024-09-24

MORE AT Google

Worst wait for drinks and my cocktail was half of what it should be as they had ran out of some of the alcohol. Servers where half asleep and not even noticing the bell for food or drink definitely avoid this one for a quick drink

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Lee C . 2024-09-19

MORE AT TripAdvisor

this is the 2nd time that I have come with my colleagues to this bar and we are not satisfied the waiting time to be served is very long and we had cocktails and a beer the cocktail you did not smell of rum and the beer had no taste

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philippe bauval . 2024-09-18

MORE AT Google

Has one of the most spectacular views from any cafe anywhere in the world as far as I'm concerned!!!.

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Gary Palmer . 2024-09-18

MORE AT Google

The worst service in the entire United Kingdom, really a disaster, we waited more than an hour and they never brought the food, it was paid for, when we asked they had forgotten to enter the order, we could not continue waiting and they did not want to return the money, a shame.

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Carolina Polanco . 2024-09-15

MORE AT Google

Came in for a drink and bite to eat with my husband. After we ordered the manager come, to inform us that unfortunately our order will be bit late as they need to get the wine from the cellar and offered next round on drinks on a house, if we wanted it. We waited 15-20 minutes for our drinks. Food arrived 30 minutes after, good portions and very tasty. Our complimentary drinks tasted even better than our first round. Definitely coming back again, great customer service and nice food and atmosphere to enjoy Sunday afternoon in Plymouth. Thank you

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Angela Brown . 2024-09-15

MORE AT Google

It was a regrettable experience, we paid for the food and after 10 minutes they came to tell us that they didn't have fish & chips. Afterwards, we changed the order, and waited for over an hour. When we went to ask, they had forgotten our food. The worst service we had in the entire trip in the UK

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Felipe Fuentes . 2024-09-15

MORE AT Google

My personal experience was disappointing. Asking for a prawn sandwich rather than prawns in a brioche roll, which I find too sweet, was declined. Having changed my choice to a crispy chicken wrap, I was saddened to find a large wrap with very little chicken. There was a small salad of leaves and mixed peppers and some crisps. I believe that £13 was overpriced for a lunchtime snack. It would definitely stop me from returning. In contrast, my husband had a small plate of pork meatballs in sauce served with rustic bread, which he enjoyed. Pity I couldn't have had prawns on rustic bread. Service was very slow, waited almost an hour for food. Waiting staff were pleasant, views are spectacular.

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Jules Dunne . 2024-09-01

MORE AT Google

We were given a great table with spectacular views. Our waitress was brilliant and very attentive. We enjoyed the food & we were glad that we had stopped by.

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Andy K . 2024-08-30

MORE AT TripAdvisor

The Terrace is in the most beautiful position and has been a regular haunt for me after swimming in the sea. I did love its previous offering and general atmosphere but was excited for the refurbishment. My first experience was disappointing but I allowed for teething problems and returned this week. The service was better and the staff working hard. The drinks were fine. However, the menu, pricing and portion size is woeful. I’d had a swim with two teenagers and wanted to treat them to breakfast. £40+ later we were all hungry. The food is served on plates no bigger than side plates. There’s no option for a breakfast bap or sandwich. There’s very little option and there’s nothing as humble as a good bacon sandwich. I think an urgent rethink of the menu would start to get this place back on track. Otherwise I’m afraid that was my last visit and I’ll walk to Pier One instead where the food is infinitely superior. Sorry but was so disappointed I was driven to write this review.

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dianadenning . 2024-08-28

MORE AT TripAdvisor

Lovely views but food was slow to come out and burnt! and cutlery was served without napkins and dirty. I won't be going again at such a busy time.

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Amelia S . 2024-08-28

MORE AT TripAdvisor

Although view and location of the restaurant is very nice, the staff were incredibly disrespectful when delivering food to the table, almost threw onto the table and left. Food and drinks was too expensive and the quality was not on par with price at all. Took too long to get a simple bowl of chips and did not taste great. Would not recommend and will not be coming again.

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Ankita Saha . 2024-08-27

MORE AT Google

Been there a few times & it's usually quite good but today it was below par/usual standard,the wait & the food disappointing bit hit & miss in my opinion

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Andrew Walsh . 2024-08-25

MORE AT Google

Stupidly over priced, such a pity as it used to be brilliant. Nearly £7 a pint and £19 for a burger and chips.

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martyn dove . 2024-08-23

MORE AT Google

How can you go wrong with nachos? Burger cheese cut up into squares and melted Avocado guacamole from a squeezy bottle disgusting. 🤢 Shame really, but wouldn’t go back. Poor Service from staff

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Lianne W . 2024-08-19

MORE AT TripAdvisor

Location superb. 45mins wait for 2 coffees. Staff, while friendly and relaxed, reflect a place that is nothing to shout about.

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Craig McKenna . 2024-08-18

MORE AT Google

From ordering, my coffee took over half an hour to arrive. I asked for a takeaway cup since I had to leave (didn’t expect my coffee to take so long to arrive), and I was told to just go upstairs and get it. Such a great location ruined by bad costumer service. (Not cheap either).

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sara maurizi . 2024-08-18

MORE AT Google

Just had a drink nice view staff are pleasant.little bit pricey for 2 drinks .decided not to eat .

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ivan Speed . 2024-08-13

MORE AT Google

Great. First visit since new owners. Glass balustrade and new table and chairs gives it a more upmarket look. Food and cocktails were amazing. Always liked this place and like it even more now.

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Katrina Hodge . 2024-08-11

MORE AT Google

So after a bad experience with the staff and manager before. My friends wanted a post swim coffee and we thought, give them another chance to redeem themselves. We pass this place most days and loved the terrace prior to the takeover. Well wow. We ordered a breakfast each and there were missing items. Little love was put into it and we felt like an inconvenience. Cold coffee. The staff didn’t want to be there or as if they wanted us to be there. Totally disinterested. . I really wanted for this place to work under new ownership. Ben has a great fishing business and has worked hard . However somehow this has gone wrong and even after another visit I’m sorry to say: this has gone to their heads and thinking there billy big time. The other manager was so rude to my friends daughter. Utterly disgusted. We as a group would love to send our hard earned money at this place. But after another bad experience and from what I’m hearing from close friends. I wouldn’t bother. The takeover thus far has been a bad idea. The toilets were still disgusting and the floors looked mucky. You would think they would try to redeem themselves but ofcourse it must be everyone else as they seem too above there stations. Rude and arrogant springs to mind. I thought I wouldn’t return but after trying again it’s safe to say. I certainly won’t be. No reflection on Ben as he has a great fishing /boat business but the other guy needs to stop placing blame and make some changes.

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Lorraine M . 2024-08-09

MORE AT TripAdvisor

The service was slow, unhelpful, and pit a dampner on experience. The coffee was cold and had to be sent back. We weren't told things were off the menu until we tried be order (no chicken or prawns), we had to chase 1 item 3 times because it didn't arrive and after all that the food wasn't worth it. I had the crab sub, which was on a stale dry finger roll, not brioche as advertised. I don't know if they were just running out or this was their normal standard, but jt was disappointing. There was very little filling, and what there was was just brown meat with a small sprinkle of white meat on top. My friend had nachos, and the packet shredded cheese wasn't melted. The cheese sauce had a cheap artificial taste, and there was no sour cream. The interaction with the staff was very odd. We felt like an inconvenience and that we were bothering them. We could also hear one girl talking to who I think was her manager in a very disrespectful way. I used to like going here, as the view is amazing, but now there are plenty of other places with amazing views. They really need to look at their service and try harder.

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Alice Gunn . 2024-08-05

MORE AT Google

What better place to have a cup of coffee!

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Chris Clewer . 2024-08-03

MORE AT Google

I ordered a fish and chips that clearly had been already fried and just reheated on the grill. The chips weren't any better. I was hungry after a long travel and I didn't want to send it back but that's not what you expect from a restaurant on the seafront in one of the most beautiful places in Devon. Disappointed.

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Francy87 Cap . 2024-07-30

MORE AT Google

server had no idea what they was doing. says wait to be seated but no one seats you. had barely any items available on the menu, which is minimal as it is. had to uncomfortably ask for multiple different items as our server had to go to the kitchen and ask if each individual item was available (most weren’t.) overcharged us for an item unavailable and then paid us back in drinks when we wanted to leave. ordered truffle fries and got plain fries, then when we asked about it they said they was normal, then said they would sort it out. then we was forgotten about until i asked for the 3rd time. had to get cutlery ourselves and there was no napkins to be seen. calamari was burnt and uneatable. seems very unorganised compared to what it used to be. only good thing was the music. proper up my alley that bit the rest was diabolical unfortunately

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Kerry White . 2024-07-30

MORE AT Google

Great location and view but the food is below average and overpriced. £15 for a bit of crab, a stale sub with a few crisps! There is also a really noisy vent from the kitchen right above the seating area which is really annoying. I will only return for drinks in the future.

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Chris V . 2024-07-29

MORE AT Google

The staff here seem to be totally uninterested. The toilets are dirty and the high priced menu doesn’t live up to the previous owners. There lack of attentiveness is disappointing. The manager/owner was rude and totally unappproachable . They have the trimmings to be a fabulous place but unfortunately seems to of gone to their heads rather than actively taking Critism and doing something about it. I won’t be returning here again. Used to love the terrace but Isn’t the same place it used to be. Very toxic environment and the staff seem unhappy therefore is reflecting to the customers.

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Lorraine McGowan . 2024-07-29

MORE AT Google

Very disappointed since re-opening. This has been a go to spot for a post swim breakfast and coffee for a while. Service and food standards have really dropped yet it’s more expensive than before… Servers seemed very unenthused to make us feel welcome and service took a very long time. I had a very disappointing chai latte and there was minimum effort to make up for it. Also missing out on lots of morning swim customers by not opening before 9. In all honesty, I think a lot of previous regulars won’t be wanting to go here now anyway.

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Jessica Cramp . 2024-07-29

MORE AT Google

Views are lovely. Waiters are good and seem eager to give a great service. NOT worth eating there however, as it’s overpriced for what it’s worth. £19 for a basic sized portion of fish and chips, which tasted store bought. You can also, just as easily buy some fish and chips 30 seconds down the road for under £10. With the exact same view. I would recommend having just having a coffee there if you want to experience dining next to the ocean.

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Amy Smith . 2024-07-27

MORE AT Google

Staff consistently stood with their backs to customers, so difficult to get served.

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Tracy Beckwith . 2024-07-27

MORE AT Google

Amazing view. Alright food, but overpriced for the quality. I was disappointed in the chips which were dry and under-seasoned. The scampi was greasy and just had a gross, frozen/pre-bought flavour (because it is). Our waiter was not the nicest in my opinion but thats minor.

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Mai Larsen . 2024-07-23

MORE AT Google

Came for lunch and hadn't realised it was new owners. Same lovely view, staff were very good. Food was okay but expensive for what it was. Wine was lovely. Not sure if I'll Rush back.

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gullsrus . 2024-07-21

MORE AT Google

First time in Plymouth and needed to find somewhere to eat as I had been travelling for over 5 hours. The view is simply stunning unfortunately that is where the positives end. Staff seemed disinterested, there is a sign that says to wait got a table, first member of staff saw me waiting and proceeded to ignore me as he bent down to greet a dog at another table before finally acknowledging me. I was then left without a menu, I wasn't asked if I wanted a drink. There is a really obvious lack of attentiveness, which doesn't feel nice. Thankfully I only ordered chips as the menu seemed quite expensive, I'm glad I didn't order more as the chips were bad enough, I genuinely think they were frozen chips which for the price is shocking. I would not eat here again. My chips were also brought out whilst I was in the toilet, meaning I had to then ask for sauces, which were cheap sachets. I will also add that the toilet is not clean. Overall, slow service, poor attentiveness, dirty facilities and food expensive for poor quality.

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Ashley Barrett . 2024-07-19

MORE AT Google

Fabulous setting, excellent 5*star service - thank you Fergus 👍 with great food and drinks menu - what more can I say? Perfect for sundowners. Will def return when they have a live music evening. Fabulous evening thank you guys

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Athena Robinson . 2024-07-18

MORE AT Google

The worst chips I had ever eaten. I don’t recommend

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Misia Krawiec . 2024-07-14

MORE AT Google

really disappointing since the change over. prices are way up, service is slow and the music is too loud. its a shame the last affordable place on the waterfront has now gone. myself and a friend ordered chai lattes. hers came with no flavour, just hot milk. my one the powder used hadnt fully dissolved and had clumps on powder that i had to keep spitting out.

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Chloe Honess . 2024-07-13

MORE AT Google

I used to come here all the time. Just visited after the recent revamp, the chilled feel has gone and its been replaced by a weird posh / poncy “look at me I own a yacht" feel. They don't sell zero % and I paid 12 quid for 2 shandys. The food is also very overpriced. You can't say that it is because of the location as there are venues nearby with better prices and views. It's really lost its vibe and that is a real shame. Will not be coming back, unfortunately. :(

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Hendo . 2024-07-11

MORE AT Google

Amazing, friendly service, great food. Although, the price is a little expensive

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Nathan Barnes . 2024-07-05

MORE AT Google

Used to be a good spot post swimming. Now the prices are ... interesting. For 19£ you can get some scampi (probably bought frozen) with some chips and a pint of cider for 6.10£. I sat down, looked at the menu, got up and went to the cafe further down the road which still has a nice sea view

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Sofia Vale . 2024-06-30

MORE AT Google

Spent a few hours at the Terrace today,absolutely brilliant, food lovely, staff fantastic, Dave the manager sorted a table within a short time, excellent service from Dewi. We will be back.Thank you,Nolan and Andrea

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andrea gunn . 2024-06-29

MORE AT Google

Difficult to review. On one hand the location is great and the staff are good. However, it simply isn't as good as it was before the recent takeover. I certainly wouldn't eat here anymore (it's about £18 for a burger) which is a great shame as the food used to be good and well priced. Beers are £6+ but are decent.There is only one toilet and there was a 30 minute queue to use it which means it's impossible to settle in for a few.

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Lee Adams . 2024-06-29

MORE AT Google

The place has definitely declined since the change of ownership. Very slow service, having to pay up front each time we ordered anything. The food was ok but small portions for the prices. One toilet for so many customers is not good. The staff were friendly but clearly struggling to cope with the number of clients. We would possibly return for an odd drink if passing but not for food or a special visit. Shame as beautiful location and hope it does improve.

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Sara Nisbet . 2024-06-28

MORE AT Google

Lovely vibe , great staff and service especially Ryan and dewi 🥰 Loved the music nights down here . Be great to have more on in the evenings Definitely be back😊

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Jennifer Kothari . 2024-06-28

MORE AT Google

After waiting over an hour for our food, the chips that were served with the fish were inedible, they were replaced with a portion of fries, some of which already had traces of ketchup on them. The chicken in the crispy chicken wrap, was stone cold. The service staff were at sixes and sevens, not knowing who should be serving who. We visited this place 2 years ago, and boy has it gone down hill since then. Will not be returning..

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Sue Collins . 2024-06-27

MORE AT Google

Stood for 10mins before being seated then after 15mins left because nobody served us. Put your money in someone else's pocket.

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Steven Parnell . 2024-06-25

MORE AT Google

Great place to have drinks lunch and superb views. Great service from Belle forbes

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Hazel Roberts . 2024-06-24

MORE AT Google

Extremely disappointed. We have been regulars for many years and since the cafe has undergone a 'revamp' there has been a noticeable decline in the level of service, food quality and waiting times. The quality and portions of food do match the extortionate prices. Strongly advise management to look into increasing numbers of staff and lowering the extortionate prices. We will not be heading back there again, a more reliable service will be provided elsewhere along the waterfront.

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Sarah Helen . 2024-06-23

MORE AT Google

Really poor since reopening. Went for a coffee and a bacon sandwich after swimming. No bacon sandwich on the menu, so over priced coffee it was. Service was poor didn’t really have a clue. Asked for oat milk got soya. The lack of toilets makes for a long wait. If I am honest I probably won’t come here again, there are better options close by.

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martin drake . 2024-06-23

MORE AT Google

Worth a visit, excellent view of the bay.

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Snowy & Bluey Thomas . 2024-06-21

MORE AT Google

Very poor service!!!!! Ordered two hot drinks and a piece of cake- brought hot drinks over and reminded them about the cake. Rudely said he knew and would bring it over —— 15 minutes later still waiting!!! Staff seen not serving anyone—- Why not bring it at the same time when there was clearly space on the tray!! What a joke of a place. update— brought extra cake out as the piece of cake was small !

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Kerry Friend . 2024-06-14

MORE AT Google

Disappointing Experience - Quality and Service Have Declined I have been a regular at The Terrace in Plymouth for some time, largely due to its lovely views and previously excellent service. However, my recent visit has left me highly disappointed and questioning if I will return. From the start, it was clear that things had changed since last summer. The staff seemed disinterested and unhelpful, walking about without attending to customers. Getting a drinks order was akin to pulling teeth, and the service was alarmingly slow. We had pre-paid for our food, which was a mistake in hindsight. Our meal took an astonishing 1 hour and 20 minutes to arrive. After waiting for 45 minutes, we were informed that they had run out of chicken. This should have been communicated much earlier, considering it was a pre-paid order. When the food finally arrived, it was a disaster. My burger, priced at £18, was dry and burned. The bread was falling apart, and the entire meal was unappetizing. I couldn’t distinguish between the burger and the black pudding due to the excessive charring. My partner’s £16 scallop dish was equally disappointing, with a mere five small scallops served. (No sides also!!) Adding to the frustration, I overheard complaints from two other tables nearby. The manager, who should have been addressing these issues, was unapproachable and visibly having a bad day. This, however, is no excuse for making customers feel uncomfortable and unwelcome. Also only 1 toilet so the queue is savage. Given the substantial decline in both service and food quality, I believe compensation is warranted for this disappointing experience. I urge the management to address these issues promptly to restore the standards that once made The Terrace a delightful place to dine.S

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Tom Johnson . 2024-06-09

MORE AT Google

On my arrival I would have liked to been given the chance to order my drinks first but instead I was coerced into ordering food and drinks together and told I had to pay upfront in whole when food came out one of our orders were incorrect haddock chips and beans instead of the traditional fish and chips when questioning the waitress I was told they were out of peas who runs out of a major component of fish and chips also this restaurant sits right beside the sea overall I felt rushed and impeded in make my own food and drink order won't be rushing back to this establishment ruined what should have been quality time spent with family enjoying the sun.

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John Thornton . 2024-06-01

MORE AT Google

Had the chicken. Kiev burger, best burger have ever had, compliments to the chef, great atmosphere, great service. loving it. Thank you ❤️

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Annya G . 2024-06-01

MORE AT Google

Bit on the more pricier side. Probably will come here infrequently but honestly it was really nice. Shoutout to my server Yanis who recommended it to me

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pug . 2024-05-28

MORE AT Google

Quick and friendly service. Burgers are just heaven! 🙌🏼💫

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Micaela Frau . 2024-05-27

MORE AT Google

Had a great breakfast on a beautiful morning. Full English was generous and very tasty, crab Benedict was a new find and spot on, and daughter loved her pancakes. The people working this morning were lovely.

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riley . 2024-05-19

MORE AT Google

New team have done a fantastic job of renovating and running this place. We have visited a couple of times since it has been open again and the food and the atmosphere have been 10/10 on both occasions even on a very busy, sunny day. Staff are really welcoming and go above and beyond to make sure that you have a lovely time. Not to mention the location! We will absolutely be back!

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JessZoeLethbridge . 2024-04-29

MORE AT Google

Great place .. great views wonderful coffee great food..

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rich hathaway . 2024-04-26

MORE AT Google

Amazing view on the ocean. We had breakfast. A little bit of wait but the food was ok. Service was basic.

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D “DgReview” G . 2024-02-06

MORE AT Google

I enjoyed the view and the hot chocolate with the mini marshmallows. The music really sets the mood

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Clara Cheronzz . 2023-12-30

MORE AT Google

Tried booking a ticket for a gig there. paid via paypal etc. All looked ok my end. Venue said I hadnt paid and sold out. So they then removed my polite comment re this issue on facebook then blocked me. There are other cafes on the Hoe.

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MissCLDevon . 2023-09-18

MORE AT TripAdvisor

Had a great afternoon drinking with an a amazing view.

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ThePofacekilla . 2023-09-13

MORE AT Google

Ordered five drinks in two orders. They forgot one order. After waiting ~20 minutes, I went to the bar. Hostile encounter, had to prove payment. Abysmal service, made to feel awful despite spending a lot. Wouldn't return. Tables upstairs were dirty.

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Liam Powers . 2023-09-09

MORE AT Google

Ordered 4 drinks and some sandwiches and Nachos! On arrival the nachos had hard cheese on top almost cold! Then on asking where the guacamole was? I was told I’ll ask the chef to have them come back and say “oh there isn’t any” the key ingredient and not even told before ordering. Terrible service and very bland food. Would go for a drink and to take in view and that’s it next time!!!

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carlhJ2535RO . 2023-09-05

MORE AT TripAdvisor

Poor poor poor! Arrived for breakfast at 11am had to wait for menus- fortunately asked to order drinks immediately - these then took 15 minutes. Finally ordered breakfast and after waiting for half an hour politely enquired how long they thought it would be for our food to arrive ….To be told a further 25 😂 I was slightly shocked at this and enquired why we weren’t warned the food would take up to an hour? Staff unhelpful. we won’t be returning. Spent about £65 on five breakfasts and drinks and would much rather go somewhere we would actually enjoy! A real Shame-if the waitresses seemed interested in taking your order and being efficient could probably make a killing in tips and turn more tables Probably down to poor training Lovely view but would give it a miss!

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431lucyp . 2023-09-03

MORE AT TripAdvisor

Really liked this place! Stunning views and the food was miles better than the breakfast we were served, staying at the crown plaza just a short distance away. Friendly staff too, would definitely seek this place out when we are next in Plymouth.

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M Denham . 2023-08-27

MORE AT Google

Ventured into the cafe by chance and it did not disappoint! Lovely breakfast, perfect poached eggs, lovely friendly staff and the atmosphere is great. What more could you want - breakfast with a beautiful view, definitely makes a good start of the morning.

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Simona Denham . 2023-08-19

MORE AT Google

In our usual yearly trip to the Hoe we had to visit our favourite spot to have a coffee and a breakfast bap. Good views and chatty staff, nice atmosphere 😁

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chrislK5019WP . 2023-08-17

MORE AT TripAdvisor

Booked at the last minute, staff were really nice and friendly, BBQ was nice, the view of the fireworks was brilliant, music was good as well, really nice atmosphere,

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michael gamble . 2023-08-17

MORE AT Google

Booked a table at The Terrace for the Fireworks Championship. What an amazing evening, the staff had everything so well organised and were friendly and fun too. Nothing was too much trouble for them and they made sure everybody had a great time. The ticket included a drink and a BBQ which were also good. Highly recommend this venue.

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Elaine C . 2023-08-17

MORE AT TripAdvisor

Big thank you to Mel and all the other lovely staff at the terrace, looked after us when we arrived late, no reservation, to watch the fireworks and have something to eat. BBQ was restarted to give us something to eat, washed down with the free drink that came with the ticket(s). Looked after by the wandering waitress who was lovely...sorry didn't get a name. Thanks again, when next we book for the fireworks it will be with you!

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MikeJJ387 . 2023-08-17

MORE AT TripAdvisor

Good quality delicious food at a very reasonable price. Nice views.

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Bert Balsdon . 2023-08-17

MORE AT Google

Overpriced , food average long wait time and staff not interested in the customer. Only good thing is the view

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Creamteas3 . 2023-08-12

MORE AT TripAdvisor

Ordered a toastie and the bread wasn't even toasted Salad was drenched in mayonnaise Bread was marinated in butter

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K P . 2023-07-30

MORE AT Google

Stunning place to sit and have breakfast on a Sunday morning whilst looking out to sea. The breakfast was delicious, the small wild birds are very cute and friendly and will drop by to say hello. I’d have happily sat here to eat and drink all day.

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Kelly_Mills . 2023-07-30

MORE AT TripAdvisor

Fantastic views over Plymouth sound. Staff were very good, although a bit stretched as rain all day was forecast so it was a skeleton crew. Both Erika and I had a cheese and chutney sandwich. Disappointed as they was not much cheese and very little chutney and no butter for £8-50, I expected better. They do dog sausages, but are not free at £1-50!!!! normally they are yesterdays sausages. Maisie our Jack Russel did enjoy it though.

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mikebW3783TJ . 2023-07-10

MORE AT TripAdvisor

Had my 30th birthday at The Terrace with friends and family. We was there all day and night and had the best time. All staff were so helpful, friendly and went above and beyond. Food was lovely, music was spot on and the view you have whilst sipping a beer was sublime. I will be coming back many more times, highly recommend to anyone who has not been.

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Jamie T . 2023-07-09

MORE AT TripAdvisor

Vastly overpriced I had a prawn sandwich, my bread was stale, received a replacement. Husband's was ok

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Moonshadow31 . 2023-06-18

MORE AT TripAdvisor

So disappointing, had to wait 20 minutes for coffee and 45 minutes for a bap and then had to ask in case the order was forgotten. It was not busy with customers but clearly not enough staff. (the staff were polite and friendly) I will not be going there again for some time despite its wonderful position. My advice, is don't gamble with the time you allocate for parking.

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JSB50 . 2023-06-15

MORE AT TripAdvisor

Visited The Terrace whilst on holiday. What a gem of a find. The friendliest staff, delicious food (coffee was 👌) and the most idyllic views.

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Charlotte Williams . 2023-06-10

MORE AT Google

Amazing sea views in here, perfect for a quick bite to eat or a whole meal.

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Jordan . 2023-06-07

MORE AT Google

Have been to The Terrace many times and thoroughly enjoyed it. However this was VERY different. Ordered our lunch (for 5 people) and were told there was a 30min wait. 45mins later we asked our waitress if there was any sign of our food. She went to check and came back to verify what we had ordered. She then disappeared, to ensure our order, we thought. 1hr 20mins later we checked at the counter. They had no record of our order. They gave us our money back but no recompense for ruining our afternoon. We were due to go into town but it was too late by then. Would think twice about going there again.

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mabaker61 . 2023-05-30

MORE AT TripAdvisor

Great location nice place to sit out next to the sea

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Joan of arc Green . 2023-05-28

MORE AT Google

Took 20 minutes wait before having to find a waitress...waitress that I had managed to let know we were ready to order told me she was clearing tables now not taking orders! Was told by the 1 waitress taking orders it was table service and she was working her way down the tables..not a very fair system as people arrived after us were being served before. When she eventually arrived at our table she told us, without hint of apology, it was 30 min wait for coffee, 40 min wait for food. Ridiculous. Needs more staff and staff with better or even some customer service skills!!! Highly recommend the promenade where we went instead and had most delicious food, served quickly and with lovely staff. Terrace take note!!!

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L2905DInatashal . 2023-05-28

MORE AT TripAdvisor

Arrived, looking forward to a nice breakfast! No greeting, sat at table, waited over 15 mins no-one came to ask me what I wanted. It seemed as if there was only one waitress in attendance. Gave up waiting in the end, walked out, went to pier one next door, got served immediately fabulous breakfast.

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NIGELTANDY . 2023-05-26

MORE AT TripAdvisor

Amazing views, friendly staff. I had a ham and cheese toastie. It was decent I'm going to come back again and again

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Lee Wilson . 2023-05-14

MORE AT Google

Excellent simple food, friendly service, reasonable prices and a wonderful view over Plymouth Sound.

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Twizzle T . 2023-05-04

MORE AT Google

A disappointing trip to The Terrace. It was a beautiful day, so my friend and I decided to head for Plymouth Sound and try The Terrace. The thing this place has going for it is the incredible setting - it’s stunning. However… the choice of...

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trippies . 2023-04-17

MORE AT TripAdvisor

Second chance , returned after a few year to see if it had improved ! Sat are self down and waited to order 20 minutes later the only waiter on still never came to are table he was just concentrating on one end of the...

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pottingshead . 2023-04-13

MORE AT TripAdvisor

Spoons do better food than this place Cutlery was dirty , my eggs were still raw , beans were cold toast was burnt , coffee was Mank coke wasn’t even proper.

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John S . 2023-04-10

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