Based on 2.873 opinions finded in 2 websites
Based on 2.873 opinions finded in 2 websites
Nº 105 in 291 in Halton
Nº 26 of 47 Other cuisines in Halton
Opinions
yesterday for my meal with my family and my roast potatoes with hard my fudge cake was dry was not a good meal for me and my family
carolynn Crosby . 2025-05-19
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Serive was quick and efficient and staff very polite. All food was delicious too.
Laura May . 2025-05-17
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I didn't have food but was hosting a book club and Meg was super helpful and very accommodating.
Nicola Jackson . 2025-05-16
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We were served by a young lady called Megan, who was very polite and provided excellent service.
rover “TrevorE” T . 2025-05-16
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Always have a great time when we visit and Meg is always polite, friendly and helpful.
Matt 0812 . 2025-05-14
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Great food, staff have very good customer service the girl on the till called Meg
Carly Johnson . 2025-05-14
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I came here on a Sunday afternoon and it was quite busy, however Maisie made sure our experience was enjoyable. She was polite and did everything to make sure we had a good time. Thank you i’ll definitely be returning.
megan girvan . 2025-05-06
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The staff we're bloody lovely, the pub was clean and tidy. The food was perfect, massive difference compared to my last visit a few years back! Well done guys 😊 I'll definitely be back,
daz hunt . 2025-05-04
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Just a question for the management? Have you ever managed to get an order right? Haven't been for over a year and it is exactly the same.
DavidR19751 . 2025-05-02
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Great food great time big up chef (cameron)
Daniel Nairn . 2025-04-25
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Chef did an amazing job with my food cooked it just the way I like Thanks Cameron great service
Alex Brizell . 2025-04-25
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Myself and my friend came for a meal this evening around 6pm. The restaurant was quite busy and we hadn't booked a table. The waitress Jade was at first apologetic and explained that there were no tables available. She did however offer a standing table until a seating table became available. Both meals were very tasty, but one meal cane without the upgrades requested. When highlighted to Jess and Jade they couldn't be more apologetic and offered sufficient compensation for the error. We would definitely return in the future.
Alex Machell . 2025-04-25
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Walked in off the street, met by really friendly staff. Seating is plenty but not over crowded. Good choice of meals, placed our order and it came in no time. Chloe was super friendly and attentive. Amazing quality and piping hot. Definitely going again.
Pam Salmon . 2025-04-22
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Excellent service great atmosphere staff was very friendly jade molly an jess 👍 will certainly be calling again
Ged Conroy . 2025-04-22
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Served by Jessica when ordering our food and drinks, she was helpful and polite, quick to take our order and provide cutlery.
Daniel . 2025-04-22
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Jade very friendly , nice place to be , went the extra mile to make us feel welcome,great food,and service with a smile, Thank you .
Stephen J . 2025-04-22
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Our server was Chloe today, she was lovely as was Jess who severed is drinks from the bar. Will return very soon for food and drinks
Gary B . 2025-04-21
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Excellent atmosphere (vibe), great music (contributed to the vibe), tiptop service and the food was outstanding!
Carlmaster96 . 2025-04-21
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Great service. Good food Well Done
Steven Smith . 2025-04-21
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Absolutely disgusting food and two very unwell people resulting from our visit yesterday. We have not eaten in this pub prior to our visit yesterday as we have just reacently moved to the area and certainly won’t be returning. Upon arrival we had to move around to find a table that did not have food debris around the floor which proved difficult and ended up sat on a table with chips on the floor. Two young bar staff were in the area and surely must have seen the state of the seating areas but seemed more concerned with swearing about a customer and where they had chosen to sit. We ordered the vegetarian cauliflower wings, onion rings, cheese bites and garlic bread. The cauliflower wings were absolutely dripping with grease along with the soggy greasy onion rings and hard cheese bites.All tasted like they had been deep fried in oil that needed changing.The garlic bread tasted stale and left a awful after taste. Both myslef and my daughter felt nauseous within an hour of returning home and have subsequently both not been able to work the following day due to an awful stomach upset. Absolutely disgusting be aware
Nicola Laurence . 2025-04-21
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Staff always welcoming and friendly Remember drinks and always happy Especially jess
Helen Nickson . 2025-04-21
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Had a few drinks and some food,really enjoyed it.Great service hard working staff a big shout to chloe so polite nothing to much.
Andrea U . 2025-04-21
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Highly recommend Jess was very welcoming and quick to serve our drinks and Chloe was very polite when serving our food, definitely would return
Kirsty B . 2025-04-21
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Great staff always friendly and efficient. Meg always greets you with a smile.
Rose Armstrong . 2025-04-20
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Lovely relaxing meal. Tamzin served us this evening and was extremely helpful, very friendly and polite.
Louise Bleasdale . 2025-04-18
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Great pub, swift and friendly service from Tamzin, lovely food and great value for money.
Andrew Bleasdale . 2025-04-18
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Beer vastly overpriced. Over £7 for 1 pint of Peroni!? Restaurant generally unclean. Seating is in poor and dangerous condition. I wouldn't recommend and I won't return.
Joe T . 2025-04-18
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Staff friendly and helpful. Food taste good. Promotion dinner price vaule.
Cm 5 . 2025-04-18
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Visited around 1pm in school holidays and Hardly anything left on the menu, overpriced small portions, complained about having a hair in the food and they said nothing they can do… 100% won’t be returning,
Jane & Chazadoodle . 2025-04-17
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Megan’s service was polite and helpful
Sam Traynor . 2025-04-16
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Fast service food was great lovely hot food served with a smile. Megan helped us with everything we needed and made sure our experience was amazing here. Cheap tasty meals brilliant service
Leann Brown . 2025-04-15
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Brilliant service by Meg excellte food an atmosphere will certainly call again 5 star
Ashley Steele . 2025-04-15
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I visited the Ten Lock Flight on Monday 14 April and was served by Jessica. She was beyond friendly and polite, nothing was too much trouble. The food was lovely and the atmosphere was great. I definitely recommend the Ten Lock Flight to family and friends.
Joe Hesketh . 2025-04-14
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The staff are a credit to the site. The guy on the pizza counter was really attentive and helpful, as was a blonde girl behind the bar. So a massive thumbs up for the staff We had the roast dinner, the beef was really over cooked, but the rest of the dinner was lovely. Its a shame they don't have a physical kids menu and I needed to get my phone out at the dinner table to view this. They also had no straws. The lady (Assistant or maybe manager as not in uniform), cleaned our table whilst we sat at it, squirting cleaning products over our drinks, so not ideal, maybe next time, step away, spray the product into the cloth then wipe over. I would return if we were at the Brindley again, but not have the roast nor could I recommend that dish to anyone, however I would return to try another dish.
Denise Blackmore . 2025-04-14
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Really friendly pub great staff and great value food, Jessica is a great asset to your team, always smiling and attentive
Gary Armstrong . 2025-04-14
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Absolutely smashing meal out tonight on my first date with ollie served by a lovely lady called Jessica impeccable service thank you
Ryan Cartwright . 2025-04-14
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Lovely meal out tonight.. from the moment I walked in I felt welcomed by a smiley faced member of staff called Jessica. Splendid evening all in all
Oliver Melia . 2025-04-14
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Came in for a pint after work with a friend, Jessica one of the girls behind the bar was quick to provide a service and poured a great pint! Overall the atmosphere was good and it was a great experience.
Sam Mayne . 2025-04-14
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Jessica served us she is very pleasant and friendly . She makes us feel very welcome whenever we visit. It is always a pleasure to be served by her a credit to your company.
Michael Hatton . 2025-04-14
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Very lovely food and accommodated my special needs son putting us on a quiet area, Molly, meg and all the girls was lovely . Will be going back again xx
Evan Brinkley . 2025-04-13
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Amazing service and great food front of house are amazing and very helpful Jessica and Megan was especially helpful, thanks again
Thomas Powell . 2025-04-13
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Lovely main course roast dinner. Fudge cake was tough as though re-heated too much. Service very slow and re-fillable drinks order forgotten as was part of dessert order. Disappointing visit today.
Christine Barnard . 2025-04-10
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Good service, good food, nice embiance. Drinks a bit pricey but will go again
Ken Spencer . 2025-04-07
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Unfortunately this will no longer be our go to pub. We usually come to yourselves once sometimes twice a month for a treat out, however Friday 4th April the food was disgusting, and unfortunately resulted in myself and my son getting food poisoning. Will not be coming back which is a shame as we really loved the staff, play area, and outdoor facilities. It's slowly been doing down hill over the last few visits, but this was the final straw. Would put zero but added a star for your staff, even if they did ignore us when we advised the food wasn't nice, the others who have previously been nice to us/welcoming deserve that. I have contacted you separately about the matter and still not heard back therefore leaving a bad review so others may second guess. Nothing but microwaved crap which will make you poorly, and tasted like washing up liquid. Don't waste your money or time. Staff however (bar staff) extremely friendly and welcoming, always smiling no matter how busy it gets, deserve a payrise. Cook needs having a word with. Or get a smaller menu so less pressure on them to cook 100+ items. Apologies if offends anyone, but people need to be made aware as not fair on ourselves when we've been so poorly with food poisoning. Especially for my son who's non verbal autistic and stuffers with sensory processing issues, it's been extremely difficult for him with meltdowns. Please provide the necessary feedback. Thanks
Bethany Leicester . 2025-04-07
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Overall was good a couple of mix ups with order but was rectified immediately with no hassle
Ann Watson . 2025-04-03
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Good food, pleasant staff, recommended
Mal Jackson . 2025-03-29
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We’ve been coming to Ten Lock since it opened, and we absolutely love it. The staff are always super friendly, and the outdoor space is perfect for us with a young child. There’s not many places with outdoor space for kids anymore! The food is good value for money, and we’d always recommend to friends and family
Emma Baldwin . 2025-03-23
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Premises tired and a little scruffy inside and out. Menu very basic not much much choice for vegetarians
Diane Hunt . 2025-03-22
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Actually better than you'd imagine for a sort of retail park type pub/restaurant. Food was good enough and service excellent. Nice environment and an outside beer garden with a covered section and play area.
Rob Taylor . 2025-03-21
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I ordered the mixed grill and the food was awful, I asked for my steak for medium rear, it came as medium to well done and it was so pale I thought it had been boiled, so they took my steak and got me a new one only to be cooked just like the first one, the only thing on the plate that was OK was the chips and egg, all the meat on my plate was tasteless, I'm sure all the meats are frozen, and defrosted in the microwave. We would never go again it was the worst place we have ever eaten at
natasha chadwick . 2025-03-20
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Good selection of pub food. Reasonable prices. Friendly service.
Brian Walkden . 2025-03-14
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Seated quickly and no wait for food despite it being busy.
Janet Knowles . 2025-03-05
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Traditional pub food, friendly staff and plenty of free car parking.
Steffy (Steffy) . 2025-03-04
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First visit to this pub. I complained about a dirty wine glass and the friendly super competent barlady took the dirty glass and poured the wine from the dirty glass into a supposedly clean glass, totally missing the point. If it was a dirty plate would she have just transferred the food from one plate to another. 5* food hygiene. I wonder who got a backhander? Suffice to say we took ourselves off to Evenwood and had a great time not dreading infectious disease.
Pamela Couzens . 2025-03-02
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Food is nice but you do have to wait awhile
paul doran . 2025-03-02
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I went to the 10 lock flight with my dad for a meal. Staff where very friendly but the service was very slow. We where highly disappointed as they brought my dad's soup out with his main meal. So while he was eating his soup his main meal sat there going cold. Surely if someone orders soup it is meant to be a starter so it should come before your main meal. Then we had to ask for our desert after waiting half ah hour for it.
Julie Green . 2025-02-28
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I booked a table for 10 adults 10 children for my daughters 6th birthday.we had a wonderful time they catered so well for us. Decorated our table kept the cake brought the cake out on time when requested went above and beyond for us. Absolutely fantastic staff and pub
Michelle black . 2025-02-27
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We had a party of 11 people and we all ordered something different, all the orders were correct, the food was lovely and the staff was very accommodating. We had a very nice night. Thank you for a lovely evening.
carlyates . 2025-02-23
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We were treated very quickly and shown to our table. We needed to order allergen meals and were advised to do it at the til point. The person serving was incredibly patient with all our orders and in the end we just ordered all our food and drink at the til point as the app was great and didn’t have some of the options. And when they didn’t have the bun for our sons burger as he has allergens when the meal was brought out this was explained to us and the person serving had double checked which was amazing and made us feel at ease. All 11 meals were brought out together and were all very hot which is very rare when there is so many of you eating out together. The service was quick and very attentive and the staff were wonderful! Will defo aren’t be returning! We had 3 allergy meals and another order change and it was all correct
Donna Morris . 2025-02-21
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We are a social group of Blind and Visually Impaired people who met for food and good company at Ten Lock Flight for the first time this evening. We were all really impressed by the service above all - a very understanding and accommodating team who all put us at our ease, made sure the whole group found the table, helped us to order and were attentive servers, thank you so much. We felt relaxed and it was the perfect atmosphere for us to enjoy good conversation as it wasn’t too noisy, and the lighting was great which is important to us. A good range of food which was served promptly. We have been looking for a good venue in Runcorn for our meet -ups and we will definitely be back. Thank you to the Ten Lock Flight team.
Traveler27188027597 . 2025-02-19
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We didn't book a table yet TLF, have been very welcoming & we were seated immediately. They asked about allergies and asked me to visit the website to update kitchen on my needs to not have a certain food. Once that was completed we ordered and the food arrived in good time and was delicious. Staff were very friendly and helpful, we had no issues and had a really lovely time.
Michelle Gorry . 2025-02-14
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Steak was over cooked and chewy got it swapped and it was no better all in all bad experience will not be returning
Chris Dunham . 2025-01-30
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Dead pub no atmosphere. Suppose it just serves a purpose
Paul Turner . 2025-01-30
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When we arrived we were greeted with a nice polite young man who showed us to our table,the tables we had were filthy and they were very sticky,we asked the young lad if there was someone to clean it,it seems he was the only one on shift at that time so was doing everything,whilst he was wiping our table a guy on the next table asked to have his cleaned as his was the same,they were still sticky even after the spray and wipe so we used the menu as a place mat to cover the table. Whist we were deciding what we wanted we were watching the lad,on his own,serve drinks,take orders,give the meals out from the kitchen and get all the other bits people wanted,he did really well considering although one woman at the bar walked out because she was waiting a while. We put our order in but there was a number of things not in stock,prawns,chicken strips,no pizza,,only one cheesecake when we ordered 2 and the starters we had says drizzled in bbq sauce and peashoots,it was just a bowl of plain popcorn chicken,we gave the lad a generous tip because he deserved it,he was later joined by another member of staff,its been a long time we've been here and we had issues then so decided to give you another go thinking thing's may have changed,the 2 stars given was for the young man on shift otherwise i wouldn't have given any,its safe to say we wont be back sadly.
jenny Fleming . 2025-01-29
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I ordered a cheese burger which was over done the bun was over done, a member of staff changed it but my next burger was over done, my grandson had a double southern fried burger which was over cooked very dry sorry but this is the second time I've been and both meals where horible I won't be back any time soon
Sharon Steadman . 2025-01-17
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Brilliant service as always . Very happy with our visit every time . Never had an issue .team are amazing
Rachel Barnard . 2025-01-15
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Surprising you could get a Sunday lunch so wrong. Unfortunately couldn't recommend this place for food.
Simon Davenport . 2025-01-14
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All staff were friendly and efficient. Food was served promptly and hot. Fab service
Nicola Walton . 2025-01-07
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Fantastic customer service and food. Only negative that the steak wasn’t a good quality piece
Jez Aroo . 2025-01-06
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Christmas dinner was average pub food with too many tables packed in.
Carol Spann . 2025-01-01
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THE foods very poor to previously and prices have increased. I ordered hunters Chicken without BBQ sauce. I was hungry and started eating the chips. Then saw the sauce. So I had to leave chicken, some chips, bacon and onion ring because of the sauce. All the manager said wS I'll tell the chief. Had a latte to fill up The staff are great but not the Manager
June Urquhart . 2025-01-01
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Excellent visit as ever. Friendly and helpful staff. Good atmosphere. Good food. Thank you
Paul Newton . 2024-12-31
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We went for Christmas Lunch and it was a truly pleasant experience. We went last year and will go again next year. The food was hot & delicious. The staff very welcoming and friendly. The whole place was expertly organised and food and drink flowed without any incident. A wonderful experience not to be missed.
Maria Deakin . 2024-12-26
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Lovely staff and food. Pleasant and quiet definitely recommend. Great value for money, can't fault anything First Christmas dinner out with family staff and food didn't disappoint absolutely perfect
Terry Osborne . 2024-12-26
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Brilliant food and very friendly staff
David Hickey . 2024-12-25
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Great service, very accounting and food was lovely with great portions.
Mark Caldwell . 2024-12-15
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The food was hot when it was served, which was fantastic, and the staff was nice. However, it was not table service.
Owen Ashworth . 2024-12-10
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Decent food quite atmospher and our server was Jessica a nice friendly girl and the premises is dog friendly.
Ken Gorman . 2024-12-03
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Excellent, ran out of mixed grills but plenty to choose from. Food and service excellent
Mark Slater . 2024-12-01
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The food was piping hot and came within a reasonable time. All meals came together so no one was waiting to eat. The staff were friendly & checked our meals were all OK. The plates were taken away after we had all eaten ready for us to order dessert.
Maz Kennedy . 2024-11-28
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Ordered a lasagne, pre made and over heated in the microwave all the edges was rock hard, no dressing on the salad. The wife ordered a roast dinner, which was poor at best, roast potatoes doing a very good impression of a boiled potato. We went on a Sunday and for a restaurant should be the busiest day of the week not here, it was empty and still the food isn't cooked fresh. Would I go again no, would I recommend it no, was the food portions small but full of flavour absolutely not. All in all a pathetic pub restaurant. Second visit 12 months later Ordered 2 large Sunday roasts, and the portion size was pathetic, half a carrot chopped into 4 pieces, 2 tiny broccoli florets, roast potatoes was soggy cold and zero flavour. No wonder this place is empty most of the time. We booked a table for 40 guests and the tables weren't ready for the agreed time, some of our guests weren't even seated near us. Seriously this place needs shutting down, prime location but lacking in the 2 most fundamental things to succeed, service and quality both are below zero.
kayla OMG2017 . 2024-11-28
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15 minutes for some ketchup was not great, food was okay but maybe some more training for the staff, because they didn't look interested. I'm always free to come down and pass on some advice and training
John Kenneth . 2024-11-28
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Excellent food and service From the booking to the end of the evening it was great. The team are friendly and helpful. A special thankyou to Jamea for my coffee just how I like it. Thankyou all and Happy Christmas
_June . 2024-11-27
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Always a pleasant experience at the Ten Lock Flight. Always clean, always friendly and always on top form. Food comes fast and staff are there for any queries I may have. Food is always warm and absolutely delicious. Very quiet pub, no loud music or shouting unlike other places. It has now become my go to place. Will be back again and again. Well done staff of Ten Lock Flight.
Kirsten Lamb . 2024-11-25
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Just had a great meal at 10 lock. We were served by Tamzin who could not do enough for us and so happy in her work All the staff very pleasant Food very hot which we love Thank you so much!
K Attwood . 2024-11-24
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We booked a table for 12 here for my birthday, table was ready on arrival, allergies were well explained. All food came together and was very nice and hot. Staff were very friendly. We will definitely be back here soon. Altogether brilliant night.
Chel O'Hare . 2024-11-23
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Good was great,service was great and staff very attentive
John Robinson . 2024-11-22
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Pizza and onion rings 👌the service especially from Maisie was exceptional, will be goin again.
David Harrison . 2024-11-16
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Good value, easy and relaxed place. A bit on the big and impersonal side but there are plenty of alternatives if that's what you're looking for. Worked great for a work get together
Neil Smith . 2024-11-16
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Friendly welcome from Jade, couldn't be more helpful. Great experience.
Danielle Carter . 2024-11-15
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Thanks for your service Jessica 🙏
Janie Pattison . 2024-11-15
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Jessica was very helpful and polite. Service was quick Will return
Katie Pattison . 2024-11-15
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Bit disappointed with the food quality but the server called masie was lovely and really prompt
Tracey Harrison . 2024-11-15
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Excellent service this evening, lovely polite waitress Maisie. Very helpful and friendly
Jemma Parker . 2024-11-15
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Meg was really understanding and helpful of our family needs! Went above and beyond for my autisic son. Would really recommend this pub and Meg specifically to anyone! Thanks Meg
Sam Grimster . 2024-11-14
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Meg was very attentive and helpful we had a lovely evening celebrating family members birthday.
jane bethell . 2024-11-14
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Thanks to Jade for a lovely experience at the bar 😊 We didn't have food.
Leah Pinnington . 2024-11-14
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Meg is an absolute superstar, always smiling. She’s pours the greatest pint of peroni ever…. Loads of time for customers and team members
Steb155 . 2024-11-14
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Meg is awesome, always happy and smiling, super service always smiling
stephen berka . 2024-11-14
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Jade was very welcoming, Very good service and food was good too
Luke Woods (Woodsy) . 2024-11-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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