Based on 900 opinions finded in 4 websites
Based on 900 opinions finded in 4 websites
Nº 82 in 291 in Halton
Nº 21 of 47 Other cuisines in Halton
Opinions
My BLT was missing with ‘sorry out of stock’ written on the receipt so we had to share a sandwich. Hot chocolate was almost cold, awful. Had to claim the money back from just eat for the sandwich but I noticed they didn’t refund the portion of the service charge related to this. Why am I paying almost 50p service charge for a sandwich that’s out of stock and wasn’t called and asked if I want a replacement? I’ve messaged just eat about this. It’s really sly hoping customers won’t notice.
Fiona . 2024-10-01
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The main part of the order was missing
Kathryn . 2024-09-29
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delivery time and quality of food is apalling, delivery time was an hour and ten minutes after i had ordered, when the food had arrived, the food was cold and my "hot" drink was also cold, this needs to be fixed for the future
Luke . 2024-09-28
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It was late but it was hot and tasty guess they were busy with the festival on but they didn’t prepare it till there was somebody available to pick it up. I know this is supposed to happen anyway but this was a great example of it when it works 😉👌
Robert . 2024-08-25
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Best to say less then room temperature not even warm took so long for delivery prefer my coffees hot.
Andrew . 2024-08-13
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Nice coffee and the food is fresh little bit on the expensive side but worth it
Steph Harper . 2024-08-11
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Costa Coffee is one of the best I've been to. I love the fact they have a rewards scheme to earn free drinks and that you can get double the beans for using a reusable cup. I just wish the free drink didn't expire as fast.
Nicola Hooton . 2024-07-18
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great coffee fast service thank you.
Andrew . 2024-07-11
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Only two of the three items ordered were delivered. Leaving me without the main course, a sandwich. The receipt says no charge by the vendor, yet Just Eat has taken full payment. Please refund immediately.
D . 2024-06-14
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Food was freezing when arrived, delivery took over an hour to come, keep in mind the prices you pay aren’t even worth what you get.
Dylan . 2024-05-28
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Missing a few things but Millie who works there called me & was great & helpful & explained what was missing & ask me what I would like instead, thank you
Nicholas . 2024-05-19
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Didn’t receive my blt sandwich and my salted caramel frappe just tastes of milk no flavour what so ever
andrew . 2024-05-02
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far too late food was freezing
MRS . 2024-04-21
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Excellent apart from one item was unavailable
Janet . 2024-03-31
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Coming in, you have to clean tables after previous visitors by yourself. Every single table was dirty with remains of cutlery and napkins on them and on the floor, and no one cared.
Dmitry Bogachov . 2024-03-29
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Just been for a coffee latte. Stone cold
Joseph Ellis . 2024-03-28
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I was spending sometime in Morrissons cafe with 2 of my Daughters on that day.
paula clarke . 2024-03-27
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My food hasn’t been delivered what so ever
chantelle . 2024-03-19
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cup is half empty after it being late
Aaron . 2024-02-24
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i ordered my food to the wrong address and when the driver got in contact i gave the right address. the driver said they would deliver the food but then did not bring it.
Dylan . 2024-02-23
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It's always so busy and but I don't like the smell of coffee ☕ tho but other then that it's fine
kayley merrygold . 2024-02-14
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Missing items and no one called to say would you like an alternative - this is so simple.
Michael . 2024-02-13
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Missing item, mini muffins £3.65
Holly . 2024-01-31
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Very good and polite and friendly person
Sandra Patterson . 2024-01-31
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Need to stop doing 4 deliveries at once
Ryan . 2024-01-22
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There was no chocolate dusting!!! Apart from that perfect
XTinar . 2023-11-26
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Did not send one of the things I ordered
India . 2023-11-11
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Costa staff need to do more on their quality control of products going out for them. Yet again my coffee was missing its chocolate and there was only 3 sausages in my bap. Given that there should be 4 sausages on the bap and the alarming regularity of the occurrence of baps with 3 sausages this is easy to check. I don’t order bacon baps also because you regularly get baps with next to no bacon. The amount of times I get my cappuccino without chocolate is ridiculous. Also some one should check th
Robert . 2023-11-09
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Hot and tasty altho I'm not a fan of the ultimate blend milk
Robert . 2023-10-27
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One cold one hot ,hot chocolate just perfect ,
Ryan . 2023-10-26
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Hats of to Linda George amazing staff
Ryan . 2023-10-22
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I was very well taken care of! I'm pleased that there is a COSTA COFFEE in several places! CONGRATULATIONS on everything!
Eliana Giorgi Lopes Puerta . 2023-10-10
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Inside shopping centre. Really pleasant staff. Nice coffee and lovely bacon roll. Nice way to start morning. Opens from 7.30am.
Shykat . 2023-10-03
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Brilliant staff and good service
Sarah Reilly . 2023-10-02
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The food wasn’t toasted much but the drink was good
Kayleigh . 2023-09-30
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Amazing staff hot coffe ,,always,, wen I order from This store
Ryan . 2023-09-30
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My experance at Costa Coffee was nice relaxed. Good service. Prices are a little expensive but worth it.
Angela Davies . 2023-09-21
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Love costa coffee. However …. Been here a few times with friends Last few times we’ve been a little disappointed…. One week dishwasher not working so take out only ? Can’t wash dishes by hand 😳 Next time dishwasher again faulty … plus NO COFFEE!! Yep ! No coffee. Go figure Latest visit … maybe our last now .. no crockery ! so take out cups only dishwasher not working ( again ) No toast available ! Oh dear …. Place definitely could do with a shake up Staff are ok but one little observation. Doesn’t really affect me either. One guy calls every female customer ‘Darlin ‘ .. sorry but shouldn’t really be saying that these days. Not good Cringe cringe 😕
Ian Pitt . 2023-09-20
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Nice coffee but a little pricey.
SP Kelly . 2023-09-04
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Food cold missing item no sugar
Carl . 2023-09-03
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Had a lovely day there I would definitely go back
Jean Wilson . 2023-08-13
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Toastie was cold and 2 croissants missing so my daughter didn't have any breakfast!
Linzi . 2023-08-05
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Ordered a delivery absolutely vile just a cup of milk arrived what should of been a popcorn frappe. Will not be ordering again.
Sheena Jayne Shingler . 2023-07-27
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Best service from both sides today store and driver thankyou
Ryan . 2023-07-18
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Would have had a higher star rating butttt... Well I paid for a panini which is on the reciept However I did not get my panini..
Diater . 2023-07-14
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Hats of the to the staff in Costa amazing quality lovley and hot highly recommended as always
Ryan . 2023-07-12
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Latte cold , never ever get a hot drink of these I think just east are useless , Costa do a great job for it then to be let down by ur driver who takes 1hour
Ryan . 2023-07-05
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Was delivered to wrong address, order got soaking wet having to go collect it from building next door
chelsea . 2023-06-20
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Staff are lovely. It's generally a nice place to chill.
Aubrey No sweat . 2023-06-18
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The first time you have a chance at the first game is in a
Richard . 2023-06-12
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Totally incorrect order by restaurant. Won’t order again.
Anjum . 2023-05-21
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Best customer service skills 👌 and great coffe
Ryan . 2023-04-25
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When my delivery arrived the sausage bap was mangled and only had 2 sausages instead of four. Now I normally order the sausage instead of the bacon because you can’t guarantee you’ll get a decent bacon sandwich they’re regularly come short on bacon this is the first time that a bap has come short on sausages. A little more care required In the preparation of the baps or checked before there heated at store would solve this. Having said that coffee was great as usual 👍
Robert . 2023-04-20
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Great place, great staff and great coffee
Philip O'Gorman . 2023-03-29
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Employee called to say they had already cleaned the machines for hot food so could I cancel. There was no option to cancel (I assume to protect restaurants from orders being cancelled after they've been prepared)employee got rude and defensive when I pointed out that they should have marked those items unavailable or simply NOT ACCEPTED the order. She continued to argue that I needed to cancel the order. I said its not my lookout and needs to be sorted from their end. She deliberately left the order sitting on "driver at restaurant" till well after the store closed. Absolutely ridiculous behaviour. Tied up over £25 for i guess the next few days all because some petty girl doesn't want to clean a machine twice
Fran . 2023-03-18
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Mocha with hazelnut syrup is delicious.
Baz K Robinson . 2023-02-17
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All around good experience with the many times I've been here, but lately the staff are taking a nasty habit of mysteriously disappearing when the queue starts to get too long, and leaving the junior staff on the till to handle the volume on their own.
Finn Truman . 2023-02-07
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Polite staff but coffee was luke warm !!!!!
Rahman Sariwee . 2023-02-05
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An item I ordered was out of stock but I still paid for it and I have no option to sort this through the orders so I'm a bit disappointed.
Louise . 2023-02-02
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Longer than 20 minutes. Order first said 10;30 delivery latest then changed to 10;40 and has arrived at 11:40 supposedly. Two coffees, couldnt have made me anymore annoyed.
Kieran . 2023-01-24
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Good service and food. It’s clean also 😊 Had a caramel slice and a gingerbread latte
Mulan Howe . 2023-01-23
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the best of hot chocolate I'll have a drink 🥃
Richard . 2023-01-16
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I ordered 2 sausage barns and 2 coffees. I got somebody else’s order of 2 soy flavoured lattes. When I challenged the driver he said it was not his problem he just picked up and dropped off the order. You would think that checking they’d got the right order before they accepted it would be a minimum requirement of that pick up. Also I am now down over £20 because you’ve made it extremely difficult to get a refund if there’s a mistake or something wrong with your order it would be made as easy as possible to redress the situation from the driver going back to the restaurant for the correct order to a swift and easy refund if the driver is not prepared to go back for the right order. Just emailing you and hoping for the best is away of trying to deter customers from claiming refunds because you’ve made it to difficult to claim
Robert . 2023-01-13
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Excellent service and friendly staff
Steve Kennaugh . 2022-12-23
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Nice store. Staff friendly and helpful
Andrew Gill . 2022-12-11
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Brilliant staff, nice atmosphere
Michelle Orme . 2022-12-01
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Items missing to will need to get a refund but the restaurant did let me know
Ruth . 2022-11-28
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Half of the food did now come the order was only 4 pieces
Lewis . 2022-11-18
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Drinks were delivered and one had spilt everywhere!
Leah . 2022-11-12
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good to see someone that can have a conversation with.
Nicholas . 2022-11-11
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Very Good service the hot drinks were lovely and hot thanks
Janet . 2022-10-27
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Excellent staff, suffer from liver disease so have to manage food etc. @Liam and @tanya is always on it when I come in and makes sure i have all the information I need for my food logs.
Kowbi jones . 2022-10-27
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We had to clear our own table of dirty cups and plates.... several other tables had not been cleared.... 12pm is a busy time, but it meant tables weren't cleaned either.
Lisa Wilkinson . 2022-10-21
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Fab place to catch up with friends
Nicola Walton . 2022-10-06
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Amazing staff and amazing drinks and food. One of my favourite Costa locations. Very deserving of this 5 stars
Devil 666 . 2022-10-03
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My food came and the packaging was stapled shut with one staple and all of the bags had been opened and staples broken. I did not want to eat. I expect my food to have not been tampered with in any way and completely sealed.
Brian . 2022-08-29
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Quick visit for a coffee. The shop was clean and tidy.
Andy D . 2022-08-29
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It felt like there was a bit of chaos. They forgot to hand over the snacks we ordered, but that's no biggie :)
Lindy de Klerk (Lindy) . 2022-08-24
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Love love love Costa ❤️ Never had a bad experience yet.
Lis . 2022-08-23
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The driver isn't a very nice person to have food brought by, always makes excuses to be lazy.
Nicholas . 2022-08-22
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As always good food excellent service
Susan Reid . 2022-08-13
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Nice and clean , friendly service and great coffee ☕
Jill Laurie . 2022-08-06
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Visit costa coffee in Runcorn shopping centre regular for a coffee and a pastry, the staff are always well mannered , the drinks are served as you ask for them and the staff always go above and beyond to help you within their capability.
Richard Hughes . 2022-07-30
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Missing all 3 chocolate twists, the whipped cream was missing from the hot chocolates which also tasted weak and lacking flavour. We've had excellent service in the past it's a shame to be let down this time.
Robert . 2022-07-21
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It's a Costa, bit smaller than the average, staff friendly and service with drinks as standard.
Geoff Henshaw . 2022-07-17
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AN awful driver, honestly these drivers are getting worse everyday
Nicholas . 2022-07-15
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Called in to get a coffee staff cheerfull and helpfull
MR CHADZ . 2022-07-12
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Staff are friendly. Food and drink taste like any other Costa. Nice place to relax when not busy. The Frappes are super tasty, recommended any flavour.
Steve Macca . 2022-07-09
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Everything was great as usual except I was missing a couple of barms
Robert . 2022-06-27
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Excellent food and the best coffee and hot chocolate delivered red hot and quick
Robert . 2022-06-26
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the cheese and ham toasty was a bit hard like it had been on the shelf for a bit, apart from that I am happy with everything else
Nicholas . 2022-06-20
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Love Costa coffee staff are really nice.
Anne Brodie . 2022-06-18
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Iced drinks arrived late with no straws.
Lauren . 2022-06-17
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Received wrong food, people are you blind?!?!
Anna . 2022-06-15
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Sells nice coffee when I'm out shopping...
Ira Abram . 2022-06-06
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Lovely staff and great pastries and coffee...x
hilary marsh . 2022-05-25
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Very friendly and patient staff, great beverages and lots of seating.
Simon Edwards . 2022-05-21
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Happy birthday Hope all your birthday wishes come true. You bring light and love into my life. Happy Congratulations I am so proud of you sweetheart love you so much sweetheart love you so beautiful baby girl love
Richard . 2022-05-19
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Order wrong - one drink missing and the other the wrong drink Toasties also cold
Andrew . 2022-05-09
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Good coffee shop but far to many competitors in the shopping city
John Moody . 2022-05-06
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1784 Opinions
Food is fab and very reasonable, staff friendly and helpful. It's a great local family pub
198 Opinions
Have been here a few times. The food is lovely can’t fault it but the service needs work on. They seem to be too concerned about take out food and getting them sent out rather than dealing with face to face customers. After 45 minutes we had to ask if our order was on its way as no one had even come to apologise for the delay. When we finally asked our food was only just being cooked then (plated up) There was also another table waiting for food, who had arrived the same time as us. I appreciate it’s busy however a bit of communication would be nice. Plus we also booked the table prior to coming for our food. After 50 minutes we received our food. A complimentary tea or coffee would have been nice seen as though we had drank our drinks which we would have like with our food. Again food is lovely it’s a shame about the service and wait time.
113 Opinions
I decided today that I want something more exciting for lunch apart from my bland chicken sandwich and 2 apples. I came out of the office and walked across the bus way and saw a colleague of mine standing at the bus stop having some fresh air. He asked where I was going, so I told him that I was looking to go somewhere for a sandwich for lunch. He suggested Co-op or Iceland, but then he said that I should go into Monk's delicatessen. He said he had some great sandwiches from there and their ingredients were very fresh and the manager frequently gave him the end of the ham, saying that it would be too stringy to put through the slicer. I decided to go to Monk's on his recommendation. The staff were very warm znd welcoming and were very attentive when I mentioned my dairy intolerance. They ran me down the ingredients they used to fill the sandwiches and there were many meats, cheeses and extensive salad ingredients too. The staff told me what had milk products in and what didn't. I chose brown bread, 3 types salami, roast ham and all of the salad. I also selected an Oasis summer fruits bottle. It all came to £6.20. My colleague said that the costs would be comparable with Co-op or Iceland sandwiches. I thought on average the price was slightly more expensive. However, the price of the sandwich was only £5 and matched the freshness of ingredients and was very filling. The saltiness of the ham and the spiciness of the chorizo complimented each other with the freshness of the salad ingredients which cut through the smokiness of the meat. It was incredible value compared to the packaged sandwiches of the other local shops. The sandwich was 'fit' and 'to die for' as I described it back to my colleagues in the office. From the first bite to the last, the freshness of ingredients and the smokiness and spiciness of the meats were delightful and certainly did more than fill the void in my stomach that normally my bland chicken sandwich did. Incredibly friendly and attentive staff and beautiful hand made fresh sandwiches which I definitely would return if I needed a tasty sandwich for lunch. Thank you very much and keep on making!
43 Opinions
I visited for breakfast with family. I had the small breakfast which was very nice. Quality ingredients. Well presented and a reasonable price. Staff were very polite. A nice ambience. Premises very clean. I would recommend a visit.
167 Opinions
Came here after my mate invited me, having a great time. Friendly staff and fantastic atmosphere