Teahouse Emporium in Bath and North East Somerset

Encantadora tienda para los amantes del té y el café. Solo tuve que comprar su té Earl Grey después de tomarlo en un café en Bath, ¡el mejor de todos! Perfecto para su propio té o recuerdos de Baño. A diferencia de las reseñas a continuación, me pareció que los dos miembros del personal muy amable y servicial.

Absolutely disgusted with how the shop attendant spoke to my young son when we visited on Tuesday 4th April 2023. He only went to put a wrapper in their bin and was spoken to like he had committed a crime. I can't believe that someone could make a young child so upset for no reason. By the looks of other reviews, it's obviously not the first time the staff in this shop have been rude and disrespectful. This attendant clearly needs some serious customer service training. I would strongly advise you avoid this shop and spend your money where it's appreciated.

I am giving this a 3 star review as although the shop is beautifully curated, the unfortunate attitudes of the staff is very off putting and doesn’t leave you wanting to support this small business. As a small business owner myself I was shocked to be reprimanded by a staff member today when I picked up a glass jar, to my surprise when I suggested that perhaps they should have a sign telling customers to not touch I was met with a very poor response. Wouldn’t rush back.

Cannot believe there attitude over a faulty mug, our daughter purchased two mugs for Christmas from there shop unfortunately one mug would not hold water, I emailed and said they would send a replacement mug if we paid the postage! I contacted them by phone and they asked for photos which I sent, they are willing to send a mug but are still asking for cost of post. There supplier would replace the item and pay for postage very disappointed with there service and would advice do not purchase from them!

I've been shopping here for years and was surprised to find they'd moved! The new shop is just off the high street down the lovely alleyways that house other independent shops. It's very grand now, with a lot more space and even has a coffee roaster! Picked up some of my favourites as well as Butterfly Pea Flower! Worth a visit for any tea lover! I'd recommend the tropical plant shop next door as well!

I am exempt from wearing a mask but I was still refused service here unless I wore a face shield. As far as I am aware, this is not a government rule yet and therefore didn’t happen to have one stashed in my pocket. They said they’d be happy to serve my 9-year-old though as long as I stayed outside of the shop. No thanks. It’s unfortunate as the Emporium was recommended to me and they would have had a new, regular customer but I chose to take my business elsewhere.

A great place to relax and to take good photos! My colleague and I went there on a business trip and enjoyed every minute and every sip.

店内はそれほど広くはありませんが、いろいろな茶葉が入ったガラスのポットが、ところ狭しと並んでいます色々ありすぎて、迷ってしまいました自分用にアールグレーインペリア厶の購入しました半年後の今、それを開けで、飲んでみましたが、本当に美味しい！感動ですイギリス、バースでの思い出が、香りとともに、蘇ってきました

fab selection for dedicated tea drinkers I have bee using the teahouse for at least eight years spoke to the owner at length and enjoyed the way he started his endeavour

Lovely shop, quirky.... Lady was very helpful in our choices & patient too whilst we decided on our purchases.

So many delicious teas to choose from! After smelling many we chose four and a lovely cast iron teapot. Always friendly service and a pleasure to visit for delicious teas.

My wife and I found this back in 2011... She had a tea shrine in our house, and some the teas here were added... Our Fav's, the Christmas Blend, Cranberry & Elderberry, and Orange Chai. 4 pound 60 for a 100g bag... Special memories..

Went to a tasting workshop with my wife and daughter. We all thoroughly enjoyed it and learnt a lot while tasting some amazing teas. Made me realise how little I knew about something I drink every day. This has widened my tea horizon

Simplemente perfecto en mi experiencia. Excelentes tés con sabores que no puedo encontrar en ningún otro lugar. Increíble servicio al cliente. Hace poco compré una bolsa de 500 g que luego decidí que quería cambiar para obtener un sabor diferente. Esto fue hecho rápida y fácilmente.También hay muchos seguidores para Tea House Emporium en mi oficina en el trabajo, donde al menos 5 de nosotros disfrutamos de los tés.

Visitamos el Teahouse Emporium para una cata de té ayer y pasamos unas horas muy agradables con Lenka y su equipo.Después de una breve introducción histórica al té, probamos una variedad de diferentes tipos de té, incluidos el verde, blanco y Pu - erh.Lenka es muy conocedora de todo lo relacionado con el té, habló con verdadera pasión y entusiasmo y respondió cualquier pregunta.Después de esto, tuvimos un 20% de descuento en la tienda de arriba y nos fuimos a casa con una gran selección de mezclas interesantes.¡Definitivamente regresaremos a la tienda en el futuro!

Good standard produce, friendly staff and supporting local businesses. Always stop by when I visit Bath.

The staff here are lovely, it's a fantastic find, we really love their Christmas window. It's traditional and a little oldy worldy. It's a lovely little independent that does the best hot chocolate. The Christmas hot chocolate is great and I am under orders not to get it from anywhere else. By far better than the place across the road, which is just another generic chain trying to take over. I also love the tea infusers. Shame "loyal customers" don't review how great the places are more often and only come out in places like this when something hasn't gone their way.

It is not often that I feel the need to give such a bad review and I always try to give a balanced view but in this case I feel very let down. Let me explain, I have been a faithful customer of this tea shop for quite some time, I have always loved the variety of tea (and coffee ) they offer along side really helpful and friendly staff - to the point that I was a little worried to see a new tea shop open up almost opposite. This weekend however I purchased a teapot as a Christmas present for a family member. On speaking with family it became apparent that one had already been purchased. Not to worry I thought I'll take it back. Literally 24 hours later I tried to return the boxed teapot for a refund and was told that not only could I not have a refund but I couldn't even have a full credit note as they were only in denominations of ten pounds ( I had spent £28.99 ). Now I am fully aware of the consumer rights and know that refunds are not a given but I do believe that at this time of year when almost eveyone is buying Christmas presents a little flexibility is needed. Most shops do give refunds as a gesture of good will leading up to Christmas and into January. I also know that small independent shops rely on their much needed faithful customers in order to survive, however i do believe it is a relationship that should work both ways. I was not informed of their refund policy and no notice is displayed in the shop. I do feel very let down and will most definitely not be purchasing from them again, I will however try the tea shop opposite. A very sad but true fact.

We first visited the teahouse emporium last year and have been ordering online ever since. We visited again this week and find the staff so helpful, they are happy to give you information and advice.

Nipped into teahouse emporium during our time in Bath. I was impressed by the variety tea blends and the enthusiastic sales assistant. Unfortunately, the cafe section is closed and only the shop remains. Still a worth while visit to pick up some interesting teas!

The selection of teas available is incredible, the shop is quaint and smells amazing, however the tea room is no longer open :( - this is the perfect stop for tea lovers! Get involved ;)

A great array of teas in a hidden away tea room - makes you feel like you are a million miles away. A great spot to have a break from walking around Bath.

So easy to miss this little gem, we walked past it twice, spot the kettles hanging outside . We had super service and so many different teas , and coffee,spoilt for choice been twice and service excellent.

This is a hidden gem, but do not go there without talking to the owner who will most likely be in the shop. The man travels the world for tea and what he doesn't know who cares, every tea of the many he has, he understands fully and much time can be spent smelling before buying loose leaf treasure or going for a cuppa downstairs.

This small tea room in the basement of a shop selling a huge range of teas and coffees is the place to go for a more unusual type of either beverage. The tea room was very small and a bit lacking in atmosphere, but worth it for the wide range.

Visited 3:30 PM 12th of December 2013

Wondering through the streets of Bath, dying for a cuppa and we stumble across this gem!

It was an eye-opener to smell all the different blends of teas and coffees. Very helpful staff helped me choose what I wanted from an amazing array of fruity and classic blends. Reasonable prices and something for everyone

Still on my quest for the best tea rooms in Bath, I ventured down the stairs and found, if not the best atmosphere (so far, the Regency Tea Room), certainly the best tea.

The tea room has an unassuming street presence and we probably wouldn't have discovered it if it hadn't been for the recommendation of a friend. You enter into a small shop selling numerous loose teas and tea related paraphernalia. A set of stairs in the corner take you down into the basement tea rooms. It is very rustic, with bare stone walls and floors. The low lighting takes a bit of adapting to. I was interested to see some original features e.g bells for the maids many years ago.

Lovely and exotic teas in a delightfully cosy and atmospheric tea cellar. You can then pop upstairs to the shop and stock up on the delicious blends for the long ride home.

This is my favorite shop in Bath hands down. They have a huge selection of tea. They are REALLY nice. I couldn't resist all the tea options. They got tea pots and other accessories that are really adorable. There is a cafe downstairs with such nice cakes and all the teas they sell, but the chairs aren't comfortable at all. Recommended!

This is such a lovely place. Huge choice of gorgeous teas and coffees. I had Brazilian Santos coffee today - just had to buy some to take home from the lovely shop upstairs. Don't miss a trip to New Bond Street in Bath where this fantastic tea emporium is hidden away.

I am not sure I should be telling you about this tea house, because I would be so upset if I got there to have a delicious tea and there was no room for me. But I cannot be selfish and all tea lovers should get the opportunity to visit, by knowing it is there. When I say tea lovers I am not talking your normal everyday cuppa, yes you can get that, but why would you when there are pages and pages of different teas to choose from. I have never added them all up but there must be a hundred.

Cozy vaults with speciality tea from all around the world, carefully prepared. You can try and go to the shop upstairs to take some home.

Been there once, good quality of tea ! absolutely the best tea shop i hv found ! The shop staff was also nice, giving lots of good advise ! Worth visiting !

Amazing tea room in a spectacular setting. Huge range of teas, great for a tea addict like myself. Plus yummy homemade cakes.

I love this tea shop, they are all very knowledgeable and friendly too. the honeybush tea especially is a beaut and I love the czech honey cake. It's a really great place for gifts too.

Wouldn't go back if someone paid me, tea was alright but the customer service was appalling! Never heard a manager talking to a customer like the way they did in my life. Although the rudeness wasn't directed at me over hearing his attitude was enough to put me off this place. Disgusting!

How I have missed this wonderful tearoom until now I really don't know - it is in the centre of Bath! The tearoom is situated below the main shop in the cellars which have this lovely warmth to them, you feel a million miles away from a city centre.

Visited the emporium today for about the 10th time. The emporium cafe is downstairs in the basement which i love as no mobile signal and people are forced to talk with out the distraction of the mobile! The staff are polite and welcoming - I've seen a few reviews that reported poor service but I've never seen this here.

Its hard to describe this place as its so different, when you go downstairs its a bit like stepping in to a different world, all nooks & crannies to sit in & the smell of tea! delightful.

I'm a known tea lover. When my friends found out I hadn't been here, their eyes popped out their heads and they told me that I was going to love it because it was so amazing! So the expectations were set pretty high.

Popped into the cafe for a drink, lovely, quiet atmosphere with a huge selection of teas and coffees to choose from and they even had soya milk for us vegans! Bought lots of tea and coffee from the shop to take home!

A really wonderful little shop, with a tearoom below. The shop has just about every variety of tea you could hope for, and all the accessories! The tearoom is downstairs in the 'caves'. Its very peaceful and the perfect place to get away from the hustle and bustle of Bath above. A wide selection of teas, and some cakes. Not huge down there but all the better for it.

lovely experience. tried their Bath Breakfast blend and thoroughly enjoyed it. the staff were friendly and helpful, and although the tea room is down in the cellar it was lovely and cosy in there. the cakes were delicious, and the portions were definitely generous. I did spot some of them were labelled as gluten free too, which is useful to know.

What a fabulous little tea-room this is, it's just wonderful. Tea and Home-made cake - We had a warm friendly welcome from Canela she was just as lovely as the tea and cakes and she took took the time to explain the different blends of tea and how it would be served.

The tea and coffee is just so good and the cake is `home made' wonderful place to relax after a hard morning's shopping!

a friend of mine took me to the tea emporium to shelter from the english rain amazing range of teas which arrive in individual pots with times so they are brewed to perfection. Range of teas were fabulous and you can actually purchase the teas from the upstairs shop too, Staff were amazing too

This really is an amazing find. The cafe itself is located in the cosy cellar of this specialist tea shop, hosting a truly extensive list of loose leaf teas to choose from. Whether you're after a "normal brew" or wanting to venture out to something a bit more ambitious I'd really recommend this place.

Returned here with my friend, following my first introduction by my son, who recently graduated from Bath University.

Have visited many cafes in Bath and this is by far my favourite. It is easy to pass straight by and not even notice the cafe that is situated in the basement of this specialist tea and coffee retailer.