Based on 1.262 opinions finded in 2 websites
Based on 1.262 opinions finded in 2 websites
Nº 76 in 468 in Flintshire
Nº 14 of 74 British in Flintshire
Opinions
I went with my 93 year old Mum and decided to share a sandwich and bowl of chips as she doesn't have a big appetite. We were refused an extra plate being told the lady in charge doesn't allow sharing. Very disappointing.
Marg Evans . 2025-01-15
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Disappointing - Booked afternoon tea for four to celebrate my daughters birthday. Service was great initially. As we were boxing up leftovers we noticed green mould on one of the pieces of cheese. We pointed this out to a waitress. She went to speak to the manager Karen who was stood 6ft away from us. Karen was seen shaking her head, the waitress then carried on her duties. We left it 5 minutes then called over a different waitress & explained the situation. She went off, took the cheese. Came back & said that the manager Karen offered us £2 off the bill for the cheese & said they'd started using a new supplier. We asked to speak to the manager Karen again. The waitress came back & offered us cheese & crackers to take away (last thing we wanted, as we'd already eaten some of the mouldy cheese) We refused this & for a third time asked to speak to the manager Karen. She sent over the dept manager Hazel. She came charging over & said we had to pay the bill. We hadn't once said we weren't paying the bill. She offered us 10% off the bill which my daughter accepted. On her return to the manager, Karen withdrew this offer. We paid in full & left. The whole experience ruined my daughter's birthday. We won't be returning. Would not recommend. Very poor customer service!
Jo Jenner . 2025-01-08
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Disappointing - Booked afternoon tea for four to celebrate my daughters birthday. Service was great initially. As we were boxing up leftovers we noticed green mould on one of the pieces of cheese. We pointed this out to a waitress. She went to speak to the manager Karen who was stood 6ft away from us. Karen was seen shaking her head, the waitress then carried on her duties. We left it 5 minutes then called over a different waitress & explained the situation. She went off, took the cheese. Came back & said that the manager Karen offered us £2 off the bill for the cheese & said they'd started using a new supplier. We asked to speak to the manager Karen again. The waitress came back & offered us cheese & crackers to take away (last thing we wanted, as we'd already eaten some of the mouldy cheese) We refused this & for a third time asked to speak to the manager Karen. She sent over the dept manager Hazel. She came charging over & said we had to pay the bill. We hadn't once said we weren't paying the bill. She offered us 10% off the bill which my daughter accepted. On her return to the manager, Karen withdrew this offer. We paid in full & left. Called the owner John that afternoon to explain what had happened, he promised to look into it & call me back the following day. He didn't. The whole experience ruined my daughter's birthday. We won't be returning. Would not recommend. Very poor customer service!
Jo J . 2025-01-06
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Always lovely staff great food and good prices a really nice place to go and lovely views of the hills outside
hylari davies . 2025-01-04
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Here's a short but positive review for the Tea Rooms at the Pet Cemetery in Holywell: --- A delightful spot with a warm atmosphere! The homemade meals, sandwiches, soups, and cakes are simply delicious. The freshly cooked breakfasts are a real treat, and the service is always friendly and welcoming. Perfect for a relaxing visit with family, friends, or even your furry companions. Highly recommended!"
Victor Szendzielarz . 2024-12-28
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Excellent food and friendly service & Atmosphere
Peter Mitchell . 2024-12-19
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Outstanding Christmas dinner today!! Always love the food here but their festive menu was amazing! Service was brilliant and staff very friendly,
sunseaandshopping . 2024-12-17
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Nice place staff friendly very helpful lovely food nice trip out ample parking
Barbara Hollywood . 2024-12-16
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Just been for afternoon tea with Granddaughter, her partner and my Son. They need six stars not five for food preparation and service. Luckily we booked as they were extremely busy. Would certainly recommend them to everyone. Well done to you all for service and efficiency.
Pauline B . 2024-12-14
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We were a small group, sat in a delightful window lit location of The Tea Rooms, which enabled us to continue to enjoy the afternoon winter sunshine. Staff were attentive, caring and discreet, providing an excellent service to us throughout our luncheon. The food was freshly cooked, tasty and enjoyable. We had walked through the beautifully kept gardens before entering The Tea Rooms and had enjoyed the morning sunny weather. Our walk, exploring the memorials and statues of so many cherished, personal pets was thrown into relief with the wonderful commemoration to working animals, who were heroic in their working lives...humbling in the remembrance of them all. Thank you.
Kathy Cook . 2024-12-09
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My children paid for me for my birthday I had the sweet afternoon tea and so did my son my daughter had the savory one and it was all lovely it was very busy but to me that shows how much people like it there
Kay Williams . 2024-12-05
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We were at the pet cemetery to collect my beautiful fur baby and decided to have some lunch. We had one of the specials of loaded fries, which had turkey, pigs in blankets, stuffing and gravy with an extra jug of gravy.. it was absolutely delicious, the bowl was piled high and it beat me, I couldn't eat it all, the staff were very attentive and checked we had everything we needed and checked if we wanted a top up of the refillable filter coffee and tea. It was great value for money too especially with the portion sizes.. This made our emotional day a lot more bearable. Thank you 😊
karen964 . 2024-12-04
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Excellent food and hosting . Remembering its a cemetery for your pets to be cremated after they pass on of course , but the place is so nice and quiet that you do forget your grief and enjoy the surroundings as a tribute to your pets resting in peace in such a lovely place.
David O . 2024-12-03
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It's always fantastic every time we go. I would recommend the afternoon tea, very well priced considering the amount you get.
Hayden Jones . 2024-12-03
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Not very welcoming coming in. Had to wait a while to be served ,place wasn't exactly busy only a couple of people in here. Staff seem to be falling over each other not knowing what to do. Only one male working there was the nicest staff member. Food itself,sausage toastie was absolutely awful,was rubbery and tasted plastic. Toast more like bread and not toast. Quite expensive for what it is. Not exactly clear on how to order or how to pay,you just have to somehow get their attention. Have been before and it's been really nice however on this occasion it has put me off coming back at all.
Ireg Sdlonyer . 2024-11-28
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Cute little place. Lovely feel to it. Food fabulous.. the love for lost pets is clear to see. Good value for money
Kay Crayford . 2024-11-23
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The food and the staff here are fantastic. I had a fabulous meal that was tasty and piping hot. Have a cream tea here you won't regret it.
Gunther Photography . 2024-11-18
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Lovely place, we really enjoyed our breakfast here and it was reasonably priced too. Would defo return if ever in the area again.
Liam Peet . 2024-11-18
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Excellent choice of food, top quality great service
Neil Howarth . 2024-11-16
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The staff were friendly very helpful and the food was really nice food lots of it good value x
Julie Marston . 2024-11-14
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My partner and myself had a very nice meal in a lovely clean and pet friendly tea room We were so impressed we booked Christmas dinner for 23rd December 2024
North Wales SXS . 2024-11-13
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Love this place.. seemed weird till I got there.. The love for pets is beautiful.. then the food in this cafe...really is very good ..so tasty and alot for afternoon tea! You take home what you can't eat!!! Yummy well done to the chefs.. The staff are just the best, they really do their very best to fit you in and help you.. Just a fantastic experience all round well worth a visit again..and again...and again!!! Book it's busy 🎖🎖🎖🎖🎖
Jay . 2024-11-01
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Excellent food for both humans and dogs and exceptional value for money. Highly recommended and the cemetery is beautiful to walk around. It also has a memorial to Armed Forces service dogs.
Christine Hughes . 2024-10-31
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Disgusted by attitude towards 98 year old requirements.Asked if a child meal could be provided as frail and eats very small amounts. Staff member asked manager who sent message only sell child's meals to under 9 year Olds. Explained full adult meal too.much could they please just do a small ommlette. The staff member went back to kitchen again message back from manage they would do a 2 egg rather than 3. The coffee arrived in a pot which was put in front of him by the could member if staff I mentioned again he was frail could they please give me the pot. It didn't improve when he dropped his walking stick the young member of staff pointed this out to him in case someone tripped. Did not attempt to.pick up. Icing on the cake a FULL charge of 11 50 for the omelet was made. I paid it and left...never to return dreadful to treat elderly and charge like this. The large bowl of beans not requested untouched and sent back.
Passenger55893543229 . 2024-10-27
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Lovely food. The Ploughmans is humongus but fresh and tasty. It's a regular for us
Gillian Brightwell . 2024-10-23
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Absolutely excellent place to eat and friendly lovely staff. Lovey quaint China cups and saucers, pet friendly and even a pet menu. Fabulous afternoon tea and amazing cakes. Even sell alcohol too.
Kath J . 2024-10-23
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7 of us went for dinner, the food portions were large, and the food quality was very nice. Atmosphere busy but enjoyable. The service was nice and polite. Definitely will go again, but for the afternoon tea next time. Prices are reasonable for the portion size. Thank you for a lovely day.
Rach Emily . 2024-10-22
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Lovely cafe. Staff were great. Had breakfast, and it was delicious.
Lorraine Edwards . 2024-10-22
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Had a savoury afternoon tea. A hair was on one of the quiches, when a staff member approached I mentioned this. She took it away straight away and the reply from the kitchen was that it was fresh this morning, just apologise. We had a lot of food left on the afternoon tea, we did eat the rest as we were not prepared to lose out on £44 worths of food. Poor service and hygiene.
natasha coleclough . 2024-10-20
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Had a fantastic Sunday dinner here, service was above expectation, would definitely recommend.
Nigel Mark Jones . 2024-10-20
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Very friendly staff, high quality food and nice environment.
Adam B . 2024-10-10
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The food was very good and the staff were very friendly, as always being dog friendly is a plus 😁
kris Denton . 2024-10-05
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Excellent food.. we had a big breakfast and it was delicious. Speedy service and great staff.. for quality of the real.. it was also fairly priced.
Taffis FunnyVids . 2024-09-23
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Very disappointed today, one coffee, one Latte, £7.45!!!!! Myself and my sister just wanted to sit outside so ordered coffees to go, we also fancied some chips, just a snack but were told, we couldn't just buy " sides " we had to order a main meal! My third visit this week as last Saturday we booked for 15 for my mum's funeral wake, I also visited wednesday, they've had a lot of money from us as a family this week but wouldn't serve us just chips!!!!! Staff appeared up-tight and unhappy tbh, lady behind the counter seemed quite abrupt and unwelcoming, completely spoilt our day, beautiful setting, let down by poor service, and above average prices for beverages, staff need training in people skills!!!!
Winty G . 2024-09-20
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My first visit to this place today and although I appreciated we'd arrived late in the day. The staff still provided us with a full afternoon tea. There were freshly made sandwiches and a generous pot of tea which went down well. We had scones and jam and cream. Then to finish we had a fresh berry fruit meringue, a lemon cheesecake and a mini victoria sponge, which I must say was absolutely superb. We loved the whole meal and the whole experience and the staff were very attentive. I'd recommend this meal to anyone passing through north Wales to stop and sample, you will not be disappointed!
peter hatton . 2024-09-07
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A must to visit I have taken several friends of mine there and all have enjoyed the time there.
steve Croman . 2024-09-03
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A warm hearted place very welcoming, pet friendly ❤️
Alan Traynor . 2024-08-23
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Great food served by lovely staff will definitely be going aga
Rob Hood . 2024-08-23
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The best Tea Room In North Wales. The food here is amazing especially the Breakfast and the fresh cakes are to die for. The staff are very efficient and friendly. The service is fast everything is piping hot. you also get an endless supply of tea and coffee. I highly recommend a visit here. Its 10 out of 10 for me each time I visit. Well done everyone and Thank you, keep up the great work.
Livi 1966 . 2024-08-15
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The Staffs are very friendly, politely Food is flash, delicious! I will go again sooner! Highly recommend 👍🏽👍🏽
Christine Li . 2024-08-13
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Lovely spot for lunch or just coffee and cake. You really should book if you can as it is very popular. Gorgeous cakes and good size portions, salads are massive and delicious
Carole Bloxsome . 2024-08-05
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Nice cafe with afternoon tea. It’s lovely to sit outside on a warm day.
Ruth Murray . 2024-07-29
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Rang a couple of weeks ago to pre-book afternoon tea for two and discussed my friend's food intolerance. Agreed with young lady what was required including a cherry scone. None of this had been considered and we were just presented with a standard menu and there were items on the meal that we specifically requested to be excluded. Nice food, nice place, service needs attention
Pauline Brotherhood . 2024-07-28
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Great place, great location and fabulous food. The service let it down slightly. I have allergies & phoned in advance to discuss my requirements and when we arrived nothing had been noted on our booking, as a result there was a lot of items on the afternoon tea that I couldn't eat but my friend enjoyed it.
Alison Flewkes . 2024-07-26
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The Best Tea Rooms in Wales. Fab place great Cake and Tea. amazing Staff 100% Recommend to everyone
Olivia Fennell - Smith . 2024-07-24
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Made to feel very welcome from the moment we arrived, quality fresh food and excellent service. Thank you.
Mark Warren . 2024-07-17
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Beautiful surroundings and the best BLT & soup i think ive ever had! Friendly staff in a quite small restaurant, you will do well to pre-book, seems very popular. Well done all, i will be back ❤️
tobacco84 . 2024-07-14
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Afternoon tea is delicious. Staff were very friendly. ....but the floor needed brushing, remnants of food. The glass doors needed cleaning. My cup was dirty inside, appreciate they can't go in a dishwasher. The table pads were a bit tatty. Can't complain about the food and staff though but these small things let the place down.
Pol . 2024-07-11
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Visited earlier today to pick up Gwen's Casket, what an amazing and peaceful place and all the staff are so kind and understanding xx
J F . 2024-07-02
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I have over the years been to the Pet cemetery tea rooms many times. I have visited again today and had afternoon tea with a good friend. I have not put a review on for a while but felt I had to as the afternoon tea we had was truly amazing. Better than I remember. You have a choice of sandwiches and what bread. You have 3 enormous cakes each and a scone (plain, cherry or fruit) but there is an option for a savoury one with pork pies, sausage rolls and cheese and biscuits. (That’s next time!!) nice pot of tea or coffee. We asked for a sausage for the dogs as well which was brought out in dog bowl all cut up. The staff are so friendly and accommodating. Fantastic value for money in a lovely setting. I would not hesitate to recommend anyone. Just go and find out for yourself.
suskimjacob . 2024-06-24
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First visit here today.......lovely food and drinks. Cakes looked so good but we had to take them home as full after the tasty sandwiches. Plenty of room inside with tables on the verandah also. Liked the idea of a picnic hamper to have on the benches by the duck pond. Lots of choices on the menu including gluten free, vegetarian, and vegan. Booking obviously adviseable for the afternoon teas......traditional and savoury. Asked about group bookings and said yes, as long as we told them the numbers in advance. Definitely recommend here.
Sylvia Prankard . 2024-06-19
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Nice location, nice busy tea room. Staff were friendly and helpful 🙂
Clive Randall . 2024-06-17
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Gorgeous place for food/drink and the views. Sat outside Was really nice. Sad place but felt so peaceful.
1974mylo . 2024-06-17
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Our first visit to the Tea Rooms with family. Well worth a visit very good portions and reasonably priced. An excellent menu. My husband and daughter gave a raving review of the curry the only criticism was my daughter asked could she have half rice half chips. She was told she would have to order a portion of chips which was a little too much. Overall a good experience.
millicLeyland . 2024-06-17
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Initially, I thought that it was bizarre going to a pet cemetery for lunch, but it was lovely! The surroundings are stunning, and the food is fabulous and good value for money. The staff are also really helpful and friendly. We will definitely be going again!
Tony Bradley . 2024-06-13
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Great friendy service all round. The food is superb. Recommend the full English.
NEIL TRUSCOTT . 2024-06-06
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Fantastic atmosphere and friendly staff. Food was delicious! We shared a sweet and savoury high tea (half and half) and the other two had ham,egg and chips and the cheeseburger special, both of which looked mouth watering. Will definitely be returning. Highly recommend.
Alicia E . 2024-06-05
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staff here are so lovely,friendly and polite. Excellent sandwiches and coffee. Will definitely be back for afternoon tea on mums birthday
mike ford . 2024-06-01
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This is a lovely cafe,in a lovely spot.The food is nice,staff are nice,but everything on the menu is expensive.
Steven Thomas . 2024-05-30
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We were a family of 3. 2 adults and a 3 year old child. We ordered just for the adults because my 3 year old wasn't that hungry. I asked the waitress for an empty plate, she turned around and went to talk to another waitress and they both looked at me strangely and ignored me. 5 minutes passed and they didn't bring the plate. My son's father asked for a dish again and they said they didn't understand and again they turned their backs on us and ignored us. Almost 10 minutes later we insisted on the dish again, one of the waitresses came and told us that she couldn't give us the dish for a 3 YEAR OLD CHILD because he wasn't eating!!! What a ridiculous thing!!! These people don't want to lose a cent, and even such a small child has to pay!!! On top of the horrible sandwiches, supermarket bread without any flavor. I will not return, nor do I recommend it!!
Carol Gorena Carrasco . 2024-05-15
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Brilliant place for food great breakfasts nice area
Stephen Croston . 2024-05-15
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This was our first visit to the tea room after hearing good things about the place. I'd booked a table for 3:30 in advance for a family get together for afternoon tea. Lovely surroundings and building although decor a bit tired. Service was ok during the ordering and receiving our food (a young girl also brought over plates and was very polite). Sandwiches were ok, as was the soup. Cakes were unfortunately not as good, some very dry others past their best. Which I was very surprised by, having heard great things about the cakes here. Unfortunately service took a turn for the worse when an older male waiter abruptly told us that they were closing at 5 and needed to clean up before then, therefore we had to leave (some of the party were still eating). This made us feel very awkward and unwelcome and quite frankly I was left disappointed and embarrassed, having myself suggested we eat at the tea room. We've never had the misfortune to experience such poor service in other similar establishments before. Then there was the matter of an extra drink being on the bill, which we pointed out and the waiter went to correct the bill only for another waiter to come over and argue about this before realising that only 6 drinks were ordered, 5 included within the afternoon tea price and only one additional to be paid on top. We paid the bill, we were then waiting for change, considering they were in a rush for us to leave they were in no rush to return with the change and we were left waiting. We could hear staff saying how they wanted to get home etc, it was now 5pm by this point. Eventually, already fully aware we were no longer welcome we went and asked for our change and left. I'd advise that if staff are scheduled to leave for 5, closing time should be adjusted accordingly and customers made aware of this prior to their visit. All in all, this service left a sour taste, with average at best food. We will not be returning and on this basis can not recommend to others. Shame as the building and surroundings has potential.
R Francis . 2024-05-14
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Everytime we visit Wales and surrounding areas we struggle to find places that cater for our diet. After doing some research for our recent day out I saw that this was one of the only places locally that offered vegan options. We started our day here and was looking to get a breakfast (the best vegan options). Unfortunately they stopped serving breakfast just as we arrived so had to choose from the lunch menu. My husband had the vegan chilli and I had the hummus sandwich. My husband was very dissappointed with his meal, there was barely any taste of chilli and said it tasted like a homemade pasta sauce. My sandwich cost £8.50 and was literally hummus in some seeded bread with a side salad. The salad was fresh but was freshly washed too and the bread was wet when I ate it. Half way through eating the salad I found bits of cheese which instantly put me off my meal. The weather was nice, we sat outside on the benches, staff were super kind and friendly and it was an unusual setting to enjoy brunch but we left really dissappointed with a bad taste in our mouths.
JennCara . 2024-05-12
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been a few times and every time it’s amazing really welcoming feel to the place and well worth the drive up even if you don’t live close
James Davies . 2024-05-12
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Its was our Ruby's anniversary on the 5/5/2024 , so we decided to spent time there and have a roast dinner in the cafe. Just brilliant, great service, beautiful setting,food was awesome. Just made a sad day into a happier one, so glad we went, its a 10/10 cafe, didn't have any room left in my stomach for the lovely cakes, save that for our next visit.
ian dyke . 2024-05-06
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Beautiful food and great service. Do need to book though as very popular.
Ruth Baker . 2024-05-04
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Great place, brilliant atmosphere and food and drink are delicious
dave Hodgson . 2024-04-30
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Pets are so precious and to have a place like this to meet family and friends and remember our pets over a meal in a place that we might have brought them to be with us because they’re part of our family is so important. On the day that we came to the pet cemetery even though it was rainy cold not very welcoming, as soon as we stepped inside the café there was a feeling of togetherness with all the people that were there. The staff were super positive and and the atmosphere and cleanliness, was spot on. The café has the feeling of times gone by a place where your Nan would love to come but also it’s mixed with the modern the radio playing the chatter people with their pets curled up here and there and an atmosphere of support. The menu in a well presented folder is extensive and there’s something to cater for everybody from high tea with sandwiches to breakfast to main meals to desserts there many pages to cater for many peoples needs the food is well presented piping hot and tasty. I love the fact that the radio is playing in the background is added to the atmosphere and for me atmosphere in a café or a place like this is so so important there’s nothing worse than silence and the construction of the place makes you feel if you may be in a house though a modern house it’s a place where people feel welcomed. There’s plenty of parking it’s easily accessible from the east or west of North Wales for those who lost pets. This is a wonderful place to remember them and to visit them.
TheSarahLloyd . 2024-04-25
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Enjoyed a splendid afternoon tea with family and friends to celebrate an eightieth birthday Excellent array of sandwiches and cakes Highly recommended
Inspire61845808753 . 2024-04-21
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My mum comes here a lot and has made good comments so we decided to come when we were in the area. The cemetery is lovely, and the cafe nice and bright. Nice selection of food. We ordered 2 main adult meals, and one with an extra side of chips. We were going to share with our 3 yo son because he won't eat a full child's meal. So we asked for a small plate. Nothing was said by the waitress who went off, but didn't return with a plate. A couple of minutes later we asked again for a small plate. Eventually one of the waitress came over to say that the extra chips isn't a meal so they can't bring a plate! I said that the chips were with one of the main meals, that it son is 3 years old so can we have a plate rather than him eat off the place mat. Begrudgingly they brought one, despite it being "against the rules". I commented that it was a stupid rule and that I was happy to speak to the manager about it. I asked twice to speak to the manager, was advised that they were in the kitchen (we could see into it). She didn't come. So clearly not interested in customer feedback. So all in all a negative experience over some weird, inflexible, "rule". If you're buying food, you should be able to share it with whoever you want. Especially a small child. If it was an unlimited buffet with a fixed price I'd see the rationale. In this case there is none. Really rather pathetic. The food was fine. Nothing exceptional but nice enough. No complaints.
Anthony Wright . 2024-04-14
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Wonderful spot. Very peaceful with beautiful views and surroundings. Staff are brilliant and the full English breakfast is highly recommended 😋
Leon Terrace . 2024-04-13
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Visited on the spare of the moment and all I can say is WOW. Both the food and service was amazing. The pots of tea were delicious, the food is freshly made to order none of this ping and it's done nonsense. The quality of the food is second to none. Will definitely be going again soon and probably on a regular basis.
Sonya E . 2024-04-10
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Sunday roast was nice but only 2 veg was a little disappointing. I would have liked more than just carrots and peas. Husband had the all day breakfast which was lovely, I think I chose the wrong dish today!
S J . 2024-04-07
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I visited today with my 2 children who are dairy free. The waiting on team were excellent and very attentive. We had 2 adult afternoon teas between us; a dairy free sweet one for the children and a savory one for me. Portions are massive with a wide select of treats on each. We will definitely be back. Thank you for catering for the childnrens dietary needs!
Manorafon . 2024-04-05
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What a lovely little find, super staff and amazing food. We bought our little doggy in with us and he was very welcome.
Alex Isherwood . 2024-03-31
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Was seated very fast , no waiting, new staff were lovely and friendly , one lady helped my elderly father get back into his wheelchair with me as seen me struggling alone. Food was beautiful Wasn't left to ask for anything 5 stars
Amy Price . 2024-03-28
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Very nice breakfast a bit loud though. Lots of noisy people all shouting to be heard. Staff ( servers ) were very nice except the woman behind the till when you go there to pay. No signs anywhere saying pay at your table but she got very animated when trying to pay at the till. Making the other staff feel uncomfortable too.
mobilel48 . 2024-03-25
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The food was amazing as usual. Called for afternoon tea for two, I'm a big eater and more than enough for the two of us plus some in a box to take home. All food was top quality and delicious. We have visited many times, and it never disappoints .
mark forster . 2024-03-23
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Our table booked several days ago was booked for 1pm ...it was almost 2pm before our Savoury afternoon tea came...though the tea room was busy and noisy..the service was well below standards ..and the food was definitely not worth £19.95 per person....a very disappointing experience..hence would not return again sadly.
June Hill . 2024-03-21
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Went here with my Mum for a belated Mothers Day treat with Afternoon Tea. We chose a savoury version of the tea and booked our table a week before. After waiting 25 mins to be served by exhausted looking young staff member ( the place was packed out and only 2 people serving) we waited over 35 mins for it and had gone through a pot of tea and coffee before it arrived . The sandwiches were freshly made but the next tier of sausage rolls, mini savoury egg bites mini pork pie and quiche were really cheap and bland shop bought and few Pom bears with the bottom of a pack of crumbs of tortilla chips along with cheap chunks of cheese and crackers. Very dry and left almost all of it. Tge normal cake afternoon tea looked so much nicer. Although I spoke to the staff member eventually after I could get her action she spoke to the manager who I could hear and didn’t even have the decency to come over and just apologised and said they understood and that was it. We will never go back there as the service and food was so bad for the amount we paid. Avoid
Lisa_CL3091QS . 2024-03-21
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Brilliant tea shop/cafe. Great selection of breakfast menu and cakes to go with a cuppa tea. Afternoon tea there very enjoyable and staff very friendly and helpful.
Judy Naylor . 2024-03-19
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Very disappointed with afternoon tea on mothers day table was booked for 3pm we sat down at 3:30 are food came 3:50 which was already ordered on line drink were forgot to to be given to us no cup services was applauding we have been the last to yrs but unfortunately we will not be booking again we were asked to leave at 4:20pm half hrs and we spent £150 very poor quality 😔
Eirlys Hughes . 2024-03-11
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Love this tea rooms, have never been disappointed in anything I have drunk or eaten there, the cakes are especially worth going for.
Rocky Bateman . 2024-03-08
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Afternoon tea was great with lots of tasty cakes and lovely scones. A little disappointed that we tried to order water twice with two different waiters but it never arrived. The wall next to our table was full of marks and ready for a new lick of paint, otherwise the place was lovely.
Stine Tondelstrand . 2024-03-07
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Amazing Place. Staff great. Food great. Service Brilliant
Deborah Hayman . 2024-03-02
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Just eaten an amazing all day breakfast from here, my husband was disappointed when he finished his! Highly recommended.
Janet Costidell . 2024-02-26
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Arrived on time booked table they said our table would be free in 10 minutes, in actual fact it was a hour, took 20 minutes to decide where we would sit, staff do not have a glue what they are doing after 40 minutes we were asked what we wanted, then as we had been buggered about so long they said we had ten minutes left at our table what a dump of a place
OnAir10002031593 . 2024-02-25
MORE AT TripAdvisor
So disappointed this morning, wanted to have breakfast out with my friend, but as I only have 20% of a stomach having had 80% removed I always get a child’s meal when eating out, today was the exception and a first for me since having surgery and eating out in lots of different places all over the country, I was told I couldn’t order from the children’s menu! I knew if I had a sandwich I’d only eat the bacon and not the bread, and if I ordered a full breakfast I would have eaten 1/3 of it, I can’t eat much bread so plain toast wasn’t an option, so resorted to a pot of tea and no food as I’m not willing to pay a lot of money to waste what I can’t eat. Surely a paying customer should be able to choose a smaller child sized meal if that’s all they can eat, won’t be going back for food again, very sad as it’s a place I’ve always really enjoy for food!
Jo Beacher . 2024-02-25
MORE AT Google
Average food. Staff slow to serve. Not very attentive. Asked to split the bill, was charged twice which the manager did eventually rectify several days later. Advertised ‘fresh cakes’ were not fresh, I think they had been sat there a few days. Very expensive for what you get. You only get 1.5 hours at your table.
Relax26453310385 . 2024-02-23
MORE AT TripAdvisor
Everything about the Pet Cem is legendary. Whether for just afternoon tea or funerals, you will not get better service or passion and all within the perfect location .
Kev Lawrence . 2024-02-23
MORE AT Google
Excellent food and services as always.
Andy Lambert . 2024-02-23
MORE AT Google
Often come on a Saturday for a family catch up breakfast, The food & service is great we love Maria’s breakfast 😊. Thank you
Ceri Renshaw . 2024-02-17
MORE AT Google
This is one of our favourite places and the Afternoon Tea for Two is a real treat. A sandwich, a scone with jam and cream, 3 lovely cream cakes and unlimited coffee for £20. Can't go wrong. Then a stroll around the peaceful grounds of the Pet Cemetery (chuckling at the great names people call their pets). Highly recommended.
Wyn Jones . 2024-02-13
MORE AT Google
Not sure if we went on a particularly bad day but the service was appallingly slow. We'd booked a table and it was a Saturday afternoon. We were served by a rather moody looking young lady who made us feel like everything was too much trouble. We were waiting for ages to order dessert but gave up after waiting 15 minutes. Food was very tasty but sadly the service let the place down
Tee Jay . 2024-01-31
MORE AT Google
Lovely little tearooms. Friendly staff and good food.
Caterina Ferraro . 2024-01-27
MORE AT Google
What a wonderful afternoon tea experience. Food was delicious both the sweet and savoury options for the tea. Didn't need to eat again in the evening. Can highly recommend, one of the best I've tried.
Louise Barrett . 2024-01-25
MORE AT Google
Snow all around the place, place was still beautiful, friendly service and atmosphere.
Guzzi Babe . 2024-01-22
MORE AT Google
Visited for afternoon tea. Was delicious!
L Chandler . 2024-01-21
MORE AT Google
Lovely place, lovely food. Highly recommended 👌
Yvonne Illman . 2024-01-12
MORE AT Google
Proper nice place to lay your animals to rest
Ian Braithwaite . 2024-01-12
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely pub, small and intimate, drink prices reasonable. There was no food available when we visited but we enjoyed a few drinks as it was near to where we were holidaying so easy to stroll to and get home.
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