Taverners Telford - The Severn Gorge in Telford and Wrekin

We go to this venue every Thursday for drinks and always leave before 7pm. The quiz starts at 7pm, so all the tables in the bar are reserved, this is not normally a problem as we have normally left before people start arriving for quiz. This evening however, we were barred from using the bar area and made to sit in the dining area!! We felt uncomfortable in this area as all we wanted was a drink, but everyone around us was eating.

If I could give a 0 I would avoid at all costs staff rude food either uncooked or incinerated dreadful waste of money definitely wouldn’t recommend at all

If I could give zero stars I would. Came here last week food was lovely. The older chef was really polite and respectful. As we had a good experience last time we thought we’d come for lunch today with our other family members. As we went up for our carvery the chef Jack had no politeness about him. My family member said is there any chance you could change the parsnips please as they don’t look that nice, he said no that’s the way they are no sorry no nothing. Any way my auntie who was attempting to eat her meal couldn’t it was cold and the Yorkshire puddings were gross. I went up to the bar and saw a lady in which I believed was suppose to be the Duty Manager. She came up to our table after we complained and was apologetic to begin with however when we complained about the temperature the DO was getting quite rude saying oh well my chef checked the temperature and it was okay she said that countless times really. Absolutely disgusted with the service once again and certainly will not be coming back. Horrible experience

Lewis was very attentive and helpful, he went above and beyond to try and help us. Jack on the carvery was also very polite and friendly. Thanks.

Have driven past so many times but popped in today, we weren’t disappointed. What a lovely carvery meal, would fully recommend. Thanks to Jack, Chris and Gavin

Food and service were good, I just wanted to bring to your attention that your chicken tikka masala on your main menu and your daily promotion leaflet show different spice ratings the main menu said it had 1 spice level but the promo leaflet labelled it a 2 spice level, I found this to be very misleading and put me off ordering it as i couldnt make an accurate call on the spice level of the dish, it showed the same calories so I assume it's the same dish. Thank you

Visited her Sunday for a carvery. It was really busy but it was still quick and was lovely, hot and tasty. Everything was topped up and really clean and tidy. Really impressed.

Had a lovely meal recently. Nice atmosphere good food and friendly staff especially Amy. Will definitely be coming back.

Firstly, I go to Severn Gorge every week - once for a carvery on my own and then our family go to the quiz night once a fortnight where we all have a carvery before the quiz and drinks during. We have had family Christmas meals there, spend a lot of money always. The main thing is...the bar staff and usual managers know us! So I was gobsmacked when I took my two 25 year old granddaughters for a celebration today and was challenged by the young barmaid who serves me every week. I said to her "You know me well. I'm in here all the time. These are my granddaughters. I'm not likely to lie to you". She said "Well I've challenged you now so if they can't prove it they can't have a drink". So I then ordered food with a drink and was told...not our policy for kids with adults. Bear in mind, these two don't even look under 18 or 21! The new bolshy acting manager (Amy) even said...if you say it's for you and I see them drinking, I'll come over and take it off your table! What should have been a lovely pleasant afternoon was ruined by the arrogant attitudes. I well understand about fines and the fact that kids can't drink, but as I said before, they knew me well and the kids were 25. Disgusted. I think they have lost my business. There is a Thursday quiz at Grazing Cow (where we went down to for dessert) and were treated respectfully. Date of experience: 03 October 2024

Went with my brothers who travelled some distance to visit and have to say the carvery was poor. It was cold apart from the gravy, the Yorkshire pudding was soggy not crisp and the pigs in blanket for which we paid extra were stale and not fresh at all. Overall a disappointing lunch experience which won’t be repeated. We did bring this feedback to the attention of the lady who asked about our food and she said she would feedback to the kitchen staff but never came back to apologise or provide a response so clearly wasn’t bothered and it felt as though our feedback was irrelevant.

I have an allergy to fish. Very impressed when went to order food at the bar was asked if anyone had an allergy when I told them I do to fish went back to my table and a member of staff came and cleaned the table to save me being embarrassed he just said they have to clean the tables every hour. When I ordered my food a small carvery meal and went up to get my dinner gentleman carving the meat look at my ticket saw my allergy took all the carving knifes away brought fresh cleaned surface then took all the serving spoons away and put fresh out. Once he’d done that carved my meat handed me my plate on a tray and told me every thing was ready for me to help myself to veg. I thanked him I was so impressed this is the first time any restaurant had ever done this for me. Well done thank you

We visited about a year ago for a carvery and weren't impressed - the food was as good as a 1970s school dinner and we vowed never to return, choosing another place for our Sunday lunch. When this was shut one week we decided to give Severn Gorge another go and what a difference we found. The food was edible and tasty, and the staff on the carvery was pleasant. The beef melted in your mouth and the turkey succulent. Everything we had was great, to the extent that we stopped going to the other place and have been to Severn Gorge weekly since. Recently we noticed that a new parking regime was in place as there were new signs in the car park and noted that we needed to enter our car registration into a machine on the bar. No problem. Done that at other places in the past. We had another tasty meal and all was well...until this Saturday morning when we received a Parking Charge Notice for £100. 'Interesting'! We knew that we had entered the registration and set about appealing the charge with Premier Park (who are administering parking charges). We had evidence that we had indeed had a meal at the time stated but contacted Severn Gorge to see if they were able to provide any corroborating evidence and spoke to the manager. He assured us that he would contact Premier Park to cancel the parking notice but for us to continue with the appeal process, which we did. He was more than apologetic and has bent over backwards to do everything he can to remedy the situation. We were contacted by him on Monday lunchtime to say that he is trying to cancel the charge from his side. Great service and understanding and we can only sing the praises of SG management for looking after us. Premier Park have not responded to us at this point. This was an unpleasant situation that could have led us not to return but we will be back... It's worth noting for other patrons that this new parking regime is in place and to ensure that you do enter your car registration on the machine when you arrive. We did, but we know that technology can't always be relied upon, as in this case. Don't let it put you off your meal but be aware.

As always Sunday carvery excellent many thanks to Gavin and chefs Tim and john who without fail treat my coeliac issue with professionalism everytime changing carving and serving utensils. Well recommended Thamk you

We had beef and it was very tough. The potatoes were gritty, nearly broke my tooth. We were over charged. Not happy at all.

We were hoping to have a carvery, however there was no gammon, and only burnt piece of beef and turkey. We opted to eat from the main menu, we ordered using the QR code, but had a wait for food and drinks. I think the service would have been quicker had we ordered at the bar. It was fairly busy, some tables needed clearing, and although our table was clear, it was rather sticky.

Food was horrendous, the chips were cold and tasteless, the meat on the carvery was dry just like the Sahara dessert . My Friend had the turkey and the beef and there was no taste or anything and the roast potatoes were burnt. My other half had a plate of yorkshire puddings and they were all cold and full of grease. I personally tried one and I rubbed my fingers and I could see all the oil that was still on them. My partners Niece had Sausage, mash and peas: it looked like they rammed the plate full of peas and the mash looked like it had seen better days and the sausage was burnt and looked very inedible for a child to eat. I HIGHLY WOULD NOT RECOMMEND TO ANYONE!!! I saw people stand at the bar for a good five minutes, waiting to be served and for the que to be almost out the door while 1 person does the work and the other person just walks around aimlessly around the building. It doesn’t look good for the customers to see that happening.

Your typical pub grub establishment. They were a bit understaffed and had a large party arrived which had reserved. It would have been a 30 minute wait for food because of this but no issue, opted for the carvery instead. Huge portion and good value for money. Lou and Tim offered excellent customer service and very helpful

The food is not that good when I first started going to the servern gorge pub the carvery was nice then I don't no what they did but the food started to go down hill fast the veg was hard the Yorkshire pudding was so hard you could not even cook it that's why we stopped having a,carvery the rest of the food is not that good and for the service and that goes for any thing they cook is not as good as I always normally stick the the same food everytime it doesn't happen so when I first went to the servern gorge there was that many people in there it took a long time to get your dinner but no you don't even have to wait anymore as lots of people have stopped going to the servern gorge pub in Telford Town centre that is how I see it as gone straight down the pan

We all had a carvery family of 4 plus 2 year old , not good the roast potatoes were very dry and hard none of us could eat them even heard the next table complaining about them , carrots were very undercooked the stuffing wasn’t the best and Yorkshire puddings were dry and hard , used to love going for a carvery here but it’s gone way down to what it used to be

Had a beautiful carvery today. Sat in the Dog friendly area and treated our puppy to a doggy carvery. It was a great experience and will deffinatly do it again. Many thanks

Popped in after school and a quick run round the shops, kids wanted a carvery on this cold January Monday , served promptly at the bar and sent to the carvery . Greeted by the chef who gave us the choice of meats . Veg was nice and hot a all round tasty treat after school

Food is very good & extremely good value. The service is excellent, particularly from Lewis on the 18th December 23 who was very attentive & went above & beyond to be helpful & to make our lunch there a very pleasant experience. Thank you Lewis.

My husband had the cowboy burger which was dry and over cooked ,I had the carvery my favourite meal ! So disappointed it was Luke warm .The bar maid was cold ,didn’t even smile ,no welcoming Christmas feel …we felt like an inconvenience!

AVOID.... Breakfast with santa. 1 sausage. I bacon. Black...yes black scrambled rubber egg. Overcooked mushrooms bread that was supposed to be toast..called manager over and asked him to try the egg on my plate that had not been touched... he even admitted it looked vile...Full refund given ..never again .. AVOID AT ALL COSTS(NO WE DIDNT SEE SANTA AS HE WAS NOT ARRIVING FOR ANOTHER 2 HOURS)

This is the second year we have come here for family Christmas meal,every year I book for my sister's and niece's to have a night out and again we couldn't fault the service,we were well looked after by Tim,Kate and Lou,the food was amazing and they always look after my niece who is gluten free, thank you so much

Always enjoy coming here for food, the staff are always polite and Kate and Dan from the kitchen team were oromot and friendly. giving found us a table with no problem even though they were busy, always a pleasant visit.

We visited for Sunday lunch before going to the Market. It was a very cold day so a roast was great to warm us all up. The lady on host was delightful, despite us not booking she found us a table & the carver chef a friendly great chap. Not lived in the area long, it is great to have found a decent roast.

Excellent Food (As allways) served in a friendly atmosphere by Gavin. With thanks to Kate for all your hard work in the kitchen. Will be back soon.

We came last minute but we got sat quickly by Kim, we were going for the roast but decided to try the festive burger on the menu. It came out quick and service on bar was prompt. Everyone very Friendly and welcoming, always great as local!

Gavin and Aidan served us- really friendly and approachable. We ordered off the main menu - bbq chicken burgers, which were delicious. Credit to the chef, Kate. Thank you very much, we will definitely be back!

Went on a lazy day off from work, place was clean, staff was polite, food came within reasonable time, and the food was some of the nicest and freshest food me and my partner have had in Telford for a long time. We even took home cake. Thank you Elaine and Evan for a lovely quick meal out.

Great place: great staff. Kim has been good to us and Elaine and Aidan are really helpful. Always a pleasure, it's a good place for a good pint.

Lovely , tasty carvery food and generous quantity l bar service 3rd time around abot slow but tolerable . Kitchen satff were Tim and Kate. Very busy nice staff, Gavin was attentive .

We popped in on a Sunday afternoon (hadn’t pre booked) and Colin found us a table (it was incredibly busy so we were really quite lucky) Colin could not have more helpful to accommodate us. The food exceeded our expectations for a carvery on a busy Sunday. Tim the chef did an amazing job. The bar staff and all staff as a whole were super friendly and welcoming. You could not ask for anything more!

We have been using this pub for many years (20 odd) and until the last few years it was superb. We stopped going about 3 years ago as it went downhill. Recently we thought we would give it another go as we heard there were new managers in. We have been 5 times recently and enjoyed it although the carvery food doesn’t look very appetising as the meat looks frazzled, veg looks dried up etc. We decided to go yesterday and the carvery food looked the same however, we continued with our meal. Well, we were so disappointed! We had to ask for 2 sauces as they had run out. When we actually got to eat our food the roast potatoes tasted stale as if they had been standing for hours, the mash was nice but just warm, peas and carrots were cold, meat was cold and gravy was warm. Just a suggestion, we go to another pub that serves a carvery and they always cover their meats, veg etc with foil when they aren’t busy, maybe you could give this a go? Their meat and veg always look nice and not dried up.

i have visited many times and left glowing reviews but today the treatment myself and my partner received has made me never want to go again. We decided to pop in after a busy day and grab a carvery let me state that nowhere outside, inside or online does it state reservations only nor was their anyone at the entrance asking if we had reservations so we did as we usually do and find a table close as possible to the entrance as I am disabled and find walking to far enormously difficult. we went in found a table and my partner went to order the carvery and drinks. My partner returned the went to get my carvery as I'm unable to do it myself then went to get his own both times having to queue. As I started my food a lady came and asked if we had reserved I said no we hadn't and then said well on Sundays it's MOSTLY reservations not walk ins and they needed the table soon so eat up fast. She returned again to say there were no other tables they could move us to so again we needed to eat fast. She then returned and said they needed that table and that we could sit at the bar to eat I said id be unable to because of my disability I can't do that she shrugged and said well we need the table. I was embarrassed so asked if we could take it away she returned with a cake takeaway box but only one and when my partner asked for one for his food was snapped at that he'd have to wait. People around us said they thought she was very rude to us. My partner spent £35.18 to be humiliated and sent away with our carvery shoved in a box after twenty minutes. More staff training is needed on how to deal with customers especially as I presume the lady was a manager and inclusion for all abilities as well. disappointed as we've always chosen the gorge as our place to go to

I haven't been here in a long time due to poor standards and experience in the past. However, my son asked to go here so I took a chance.... We was very pleased with the food and service. 3 carveries and a lasagne. Plus desserts. There was a minor issue with the Yorkshire puddings due to being too hard from being under the hot light. However, this was soon rectified. The chef was pleasant and brought over some fresh ones without any qualms. The lasagne was very tasty. Will definitely be returning. 😊

Great service Meal was plentiful and very hot Would highly recommend for a quick and easy Sunday lunch. Pigs in blankets for an r tea £1.95 was a little steep as you only get 3 !!!

Was sat swiftly by polite smiley staff Tim and Kate served us among others and attended to us very attentively the food was amazing and the atmosphere to go with it would recommend to others at it is a lovely place to dine

Staff very attentive and putting customers first. Elaine was very pleasant also Tim great smile and attentive with Kate very attentive and smiley nothing was too much for us

Staff were really friendly upon arrival as well as kitchen staff. Nice meal with a good choice of veg. Would recommend it to family and friends.

Our experience was excellent, a big shout out to the kitchen staff tim and ben and bar staff, Gavin was a excellent host, we will definitely recommend to my friends and family, we look forward to coming back, they also accommodated for our request which was wonderful, thankyou for being a excellent team keep up the good work.

Excellent service well done look forward to going again soon thank you food was excellent service good staff are very nice and easy to talk to when needed

went in whilst at town centre - carvery was hot all tody staff were pleasant - all in all a great visit

The lady on the bar was quite snippy with customers, not just us as well. The chap who was serving on the carvery was moaning that they were 3 staff down and that no one wanted to work for the money being paid. He must...

I haven't been to the Severn Gorge for a few years, although it's not too far away. The last time I visited, the carvery was bland, not very warm and a small selection. What a difference this time... all staff were very friendly and the...

We had a booking of 20 people (family catch up) we picked the perfect place with fantastic customer service, brilliant kitchen staff who did all our meals beautifully and overall a lovely atmosphere! (Thanks to Elaine, Kris, Kim, Tim, Jack and Dan. Sorry if I've...

Good choice of food including a carvery. Good value for money. Quick service from helpful staff. All meals were well presented.

This is the second time I have visited the Severn Gorge and highly recommend it to everyone! The staff are lovely and friendly, there's a fantastic atmosphere and the food is exceptional. Both times that I have visited, there has been so much space and...

We go for carvery most Friday lunchtimes. It is great. Tim the chef is always helpful and cheerful and the food is good.

Fast and polite service Food hot and value for money 30% discount great! Good choice of food options

The staff are lovely every single member and the food was the best we have had there. Well done we will be back

Slow service despite not being busy, items not available, waitress not very friendly and serving chef swesting shaking his head and wiping his forehead multiple times but not washing hands sweat going everywhere Had to ask for roast potatoes to be filled and 3 if...

Elaine is really lovely! She remembers us every week for the quiz. Super friendly face behind the bar :)

Excellent as usual , added a disabled guest at last minute and they catered for the guests needs. Gavin was excellent as was Tim who always makes sure you have plenty of fresh delicious food. We are going back real soon.

Lovely carvery, fresh and hot as always. Tim the chef always seem to have a smile on his face, and greets everyone when there being served.

Food and service was lovely, Katie the kitchen team cooks very nice food! And gavin was lovely who served us

Came for a quick bite to eat, absolutely nothing to complain about. Had the loaded chips, made by Kelsi in the kitchen really tasty. Only reason I didn’t give 5 stars is because I would like to come back for a proper meal or a...

Brilliant food, staff are lovely, very polite & attentive. Definitely recommend! Gavin was brilliant with the kids even though they were tired & hungry, meaning they were grumpy. Jack went out of his way to do us a sandwich even after the time they finish...

When I arrived in the carpark found there was only two spaces for disabled parking due to outdoor tables had been put in the other disabled spaces. To me this is so not helpful, and very rude it is like the restaurant is saying don't...

Great carvery with new veggie selection. Tim and Kate in the kitchen have excelled themselves. Gavin on bar very accommodating.

We were on our way to our hotel after comic con and stumbled across this pub. As we entered, we were greater by friendly staff and decided to stay as it was quiet and we love carvers. The staff were very helpful with my milk...

Fab polite and friendly staff definitely recommend food was good too give it ago you won’t be disappointed

Approaching the bar we received a really warm and friendly welcome from Chris, who immediately made us feel at ease and efficiently took our order. We opted for the carvery which was very tasty and excellent value for money - the beef and turkey was...

Friendly reception at the bar by Elaine, and then served by Dan for the carvery. Good service thank you

Went for lunch today. Helpful friendly staff. Wide range of drinks available. Specials choices varied and good. Carvery also available. Light bites too. Tuna melt baked potato and side salad super tasty. Will definitely recommend . Thank you

Sunday carvey was absolutely delicious. Great food with plate sizes from kids to hungry adults like myself all at a low cost. The process was very smooth from the moment we walked in to when we waddled out. Very friendly experience. We will certainly return.

Gavin made us feel very welcome we wanted a chilled few hours which is exactly what we got then decided to have food which was delicious. The kitchen team Dan Byng and our server Maddison did a great job. Well done all highly recommended

we went to celeabrate my dads 80 th birthday amazing staff shout out to gavin the manger who replaced my daughters drink after she knocked it over also the lady on the bar was so friendly excerlent caver on the cavery excerlent food awesome atmosphere...

Great Sunday Carvery with good choice of meat and vegetables - thanks to the kitchen staff Jack and Dan as food very enjoyable and hot. Bar staff always friendly and welcoming so thanks

Terrible food, terrible service, rude staff. Avoid at all costs! We were meant to be celebrating a 16th birthday party but the food was dry and tasteless and it took 1.5 hours to get here! The staff just shrugged their shoulders, at one point the...

Warm and cozy atmosphere, I decided to order the prawn salad and boy was I pleased with the results, nothing boring about this salad anything and everything in it beautiful sauce/ oil great portion of prawns. Will definitely have this again great value for money....

Good food and nice pub. Met up with a friend and this was half way. Easy to get to and good car park.

The pub was warm and cosy, food was great plenty to fill your plate, Dan the carver was polite and did his job with pride. The manger Chris was welcoming and helpful, was happy to have a joke with you, would definitely return on his...

During the week. Our recent visit to this very popular restaurant and carvery, it was as always superb Chris, Elaine and the team are always welcoming and very attentive the carvery is always very tantalising also the menu has a great choice to please everyone,...

Akways good food in the carvery and a nice friendly pub. Met up with family for my granddaughter's 11th birthday meal.. The carvery is alwats good and we come here a lot for evening and lunchtime meals. Manager Chris and server Darren very friendly and...

Thank You to Gavin the Manager and Tim the Chef for a wonderful Carvery. It was really nice, fresh veg, plenty of choice, mix the meat options and finished with afew Pigs in Blankets. Yummy. Thank You Ricky

Booked last minute for 9 people. Staff were friendly & helpful. Kids meals were hot & a nice sized portion. Carvery was fresh, plenty of options to choose from & cooked well. Thank you.

Staff was outstanding and food was amazing. Thoroughly enjoyed the carvery and my girls loved their burgers. Thank you for an amazing Sunday dinner.

Booked a table at Severn Gorge on Sunday with friends. Menu was affordable and great value for a sit down carvery meal. All staff were really attentive, Amelia and Chris at the bar were very friendly and welcoming. Nice relaxed atmosphere Shout out to Tim...

warm welcome at the door by the lovely man, The carvers were friendly and chatty, food was yummy. :)

We went without booking on a Saturday which was quite busy. Gavin greeted us very pleasantly and showed us to a table. Having ordered from the menu, the food arrived: Hunters Chicken and Steak And Ale pie. All the meals were cooked beautifully by Kate...

very good food and staff very good Tim and Kate was very good if they have neck oil beer try it vèry good

Came with my husband, grandad and Nan, the latter which has dementia. It’s a very friendly place and the service is swift and efficient, thank you so much for looking after my grandparents we are so glad you are so friendly and an amazing team....

Great place for family, great service and Tim the chef was so patient with our daughter and treated her with the respect of an adult and took extra time to serve her with excellent manners.

Amazing food and friendly staff. Gavin the manager was very accommodating to us. Amelia behind the bar and Tim on the carvery were amazing as well! Definitely recommend. We’ve had a lovely evening!

Visited during half term 2 adults 4 children .. All of our meals were enjoyable staff were friendly Chris Dan and kitchen team serving on the carvery .. Not very local to us but would definitely visit again when in the area!

the meat put on my plate was half a slice and wafer thin! all that was actually offered as veg were kale and peas and a carrot mix! certainly will not be coming again, I urge the reader to try elsewhere

Booked a table at The Severn Gorge for a group of eight. Especially in light of the backdrop of everything becoming expensive, the menu has remained really affordable and reflects great value for a sit down meal: everyone were very satisfied with their meals! All...

Visited the Seven Gorge at lunchtime for a carvery...our server Elaine was friendly, chatty and very helpful....the meal was excellent as always and our carver Jack again was very helpful and friendly ...our compliments to the team and we will be back

Great service from the moment we walked through the door, having not booked in advance Gavin was more than helpful to accommodate our family and assist with high chairs for the little ones. Food was excellent and Tim was more than happy to help with...

I can honestly say we are all completely satisfied with our carvery, not one thing bad to say, staff and food is exceptional, we are regular customers everything iv ever had to eat has never failed to satisfy,

Visited the Severn Gorge at lunchtime today. Our meal was excellent and staff were pleasant and helpful. Our order was taken by Amelia on our arrival. Dan who served the carvery was very polite and professional. Will definitely return for another meal. Thanks Gavin and...

5 I booked the table ahead of because we have a dog and she can join us, plus they are very busy. We were greeted at the door by Gavin and with a big smile. The stuff we’re helpful I.e. Elaine, Tim (who by the...

Lovely meal, Gavin got our table ready for us earlier when we turned up early. Tim the chef (very friendly for a chef!) seemed to enjoy his job and was very efficient:)

Top noch food. Head chef chris you're a star. Gavin the manager very welcoming and accommodating We will deffo return x

Popped in for a late lunch. Elaine and Tim were great. Great value and great food a must if your in Telford

A large group of us arrived for lunch and had a warm welcome and were seated promptly by Gavin. Katie was very friendly and helpful and the food was fresh, hot and delicious! The staff ensured the carvery was constanty replenished and were a very...

Everything was cooled perfectly and delivered by Tim, waitress Elaine was friendly and accommodating - thank you

Popped in for Sunday lunch carvery's, Gavin was extremely friends and the food was absolutely delicious by chef Tim. Will definitely be returning for another!