Tasty African Food in Medway

Very rude no customer service skills at all

Used to order from them a lot but after Friday 27 September , won’t be ordering from here anymore. The jollof and turkey that we ordered via uber eats was going bad. This was my husband’s birthday breakfast so imagine how upsetting it was. Quality control must have really gone down the drain for you to sell slimy food at 11am on a Friday.

Excellent food, great service at affordable price. The atmosphere isn't great but the food and price is totally worth it

It is a cool place.. the ambience was warm and service was with a smile. The puffpuff was on point. A good place to get good food and get away from work pressure during break. An extra hand would help ease the queue anyway.

DANGEROUS! I ordered beans and there were stones in it! I called to tell them the lady seemed apologetic and shocked and told me a manager would call me. No manager called me, I left it and ordered again a few months later stones were in the beans again! Not only is that disgusting it’s also dangerous a child could be eating it!

UPDATE: We returned to the restaurant just this morning but are not happy with the service. You pay to get your food warmed. You pay to sit to eat. Very unfortunate! Great Africa food served here. The puff puff and meat pies are delicious. You sometimes have to join a queue to place an order.

My partner and I walked past and were curious about the food and restaurant. He went in to get a menu or see what they have to be given screwed up faces and a bad attitude when asked questions, they didn’t seem to have most things on the menu but that wasn’t the issue. The customer service was disgusting, it’s like you don’t want people to purchase from you… if that’s the case, close down. It gives a bad reputation for ethics restaurants. If people aren’t greeted with a smile when they come into your establishment or just general manners then what is the point. This was around a month ago but I am sure nothing has changed. The experience was that bad it’s stayed in my mind.

Very authentic and tasty dishes. Kudos to the chef!

This branch is by far the worst, staff are rude and useless. I called in advance to check what I was wanted was in stock, I was told it was so I made my way only to be told it had sold out. I queried this given I had just spoken to someone on the phone, the lady serving shrugged her shoulders and said maybe I didn’t come on time. As I was leaving the customer behind asked for the same thing and I could hear them asking if she was the one who called and as I stopped and looked back they were conversing about me. Staff are pathetic and the customer service is shocking. Save yourself the trip and don’t bother buying food here.

Very poor customer service from their staff. An omission was made by the staff from my order, I noticed this omission on arriving back home and gave a call to the restaurant immediately. It was agreed over that call that I could come back that day or the next day to pick up the omitted items. I was then blamed on the phone that the omission was “my fault” because I kept going “back and forth” with my order. On getting there the next day, I wasn’t acknowledged by the staff (Abiodun- same person who attended to me the day before and spoken to over the phone), after attending to other customers who came in after me, she proceeded to tell me that unfortunately the item i ordered had finished and it’s my fault for not calling beforehand to let them know I was coming to collect it. A whole scene was created and other customers had to intervene in sorting this out simply because the staff was reluctant to give me other items available in replacement of what I had ordered. The staff in this branch have always had an attitude and this experience was taken too far, you really need to work on your customer service as it is extremely bad.

Lovely food and great service. Meat pies are the best

Tasty’s is good . Most meals are tasty. Although the jollof rice sometimes contains too much oil which needs to be worked on. Their pastries are also very nice especially the meat pie, However their customer service is wack to say the least. It is very sad that you own a business and employ rude staff especially the girls in Chatham high street branch. Most of them are rude and arrogant and this isn’t good business. At least the girls need to learn some good customer service ethics and skill so as not to kill the owners business with bad attitude. Otherwise overall. Tasty’s is good.

Just like it’s name, a tasteful experience is guaranteed

African taste in England. The meal is superb

The delivery was not suitable at all... delivery time kept on changing and I had to wait more than and hour and 30mins just to get my food. Apart from that, food is okay and enjoyable only thing that might need to be adjusted is the delivery process.

Totally enjoyable dining experience and great friendly ambience. The business owner projects a pleasant, respectful demeanor and her staff as well. Will definitely be back!

Looked at the menu on Google before going in however those prices are not what I was charged 😂 £20.38 for a goat stew and rice 😐 overally spiced to the point there wasn't much flavour, food was microwaved also. The goat stew was not nice at all, very tough meat, lots of grizzle and skin. Not the African food I'm use to and will just wait for my friends to cook for me in future 😅

I brought soup from here today for £10 and they said it’s gonna cost me &2.50 if I want them to warm it up in the microwave!! How can you sell people frozen food it’s not your house it’s a Restaurant and charge them to warm it up

The food was average, however they hardly have anything in stock. The two women at the till are extremely rude and talk amongst themselves and act like they don’t want you to be there. Plus they charge £2 to sit in I would not return

Went today and although the food was okay, I won't be returning. The girl at the counter was rude and I've tasted better jollof I have made myself.. not good if you want to bring in a more diverse range of customers. I will find a better place to try nigerian food.

Tired of these overpriced restaurants with bad bad costumer service. I ordered Suya from here which you could already tell was not fresh, upon getting home turns out the suya had mold on it. I call the restaurant the next day only to be told there's nothing they can do. Any other business will offer something due to this but as we know, it's like they're doing us a favor when buying at a Nigerian resturant. Another black business I won't be visiting again. Good luck to you. You're going to need it.

I bought okro from them and they charge £2 to reheat costing £12.50 for a portion of okro then inside the plastic container there was one big piece of cow leg which was all bone , honestly speaking I wasted my money as I had 1 peace of beef and cow leg bone. Very discouraging. Also the the girls in the counter keep talking their language infront of customer while serving u , u don't even know what they are saying about u or how to pack ur food . Disgusting

I took my family for lunch. General overview the food is over priced, as if this is not enough their Service is very poor. Some chic at the Counter called Mary has an attitude problem. The staff by their facial expression and body language seems like they do not want to be there. I ordered Jallof rice with beef. The beef was under cooked. The cutlery was very poor quality as it couldn't even cut through the undercooked meat. One small piece of meat was £2.64 and a portion of plantain £2!!. We decided to wash our pricy food down with bottled Fanta.' 'Mary with the attitude'' did not even bother to give us an opener. She probably expected us to open the bottles with our teeth. With £2 service charge per person the least I expected was a bottle opener. Please avoid this is place at all cost, with that attitude I can not trust the kitchen. I would recommend any one reading to this review to try '' Golden Dishes'' on Luton Road in Chaltham. It is the opposite of Tasty Africa.I suggest Africa is removed from the name as our dear continent is being dragged through Mud. TASTY AFRICAN NOT. Please shoot me if you ever see me at this place..... 😜😜😜😜

I love Nigerian food and I’ve always wanted to taste food from Tasty Chatham only to be welcomed by very rude girls at the tills with poor customer service .Their facial expressions and body language clearly portrays they are being disturbed when you are placing an order as their attitude is just off . I had Jellof rice with turkey and it was nice but it’s such a shame how they treat customers . One lady who came later on as we were about to finish our food was very nice and friendly , seems like she was their boss . They really need to improve on how they handle customers and it’s sad they just lost one as i will never going back there .

Absolutely disappointed! Walked in to order take-away and I asked the rude girl at the till if the rice and the goat was spicy and she said no, I specifically said “it’s because I have to share with my baby” and she said “it’s not spicy” I spend £17 + in rice, she DIDNT give me goat, instead lot of skin from who knows what and the rice tasted and smelled BURNED! I rang furious because the “goat-it wasn’t goat at all” was VERY spicy and she could only blame ME! I rang a second time to say that she didn’t even give me goat and she then apologise and said “this is the way we make it and sorry if for me was spicy” for ANYBODY that was spicy imagine if I just give a mouth full to my baby? Absolutely disgusting, no other words will described! I have to mentioned that my other 2 friends also ordered the same and we all left the food!

I was in the area and really fancied proper food so I went to Tasty. This was my first time visiting after a few years as I usually order from the Woolwich branch and have since moved to Kent. The taste quality has really gone down. I was shocked at how bad the jollof rice tasted. The fried fish was okay but extremely overpriced for the portion size. I appreciate that the cost of living crisis has driven up prices, but that meal was a sheer waste of money given the poor taste. The meat pie was nice though! I don’t think I’ll be ordering mains from Tasty again - it’s just not worth it unfortunately. It doesn’t help that I found one of the servers to be unfriendly and rude.

Disgusting service! Always never delivers the right items ! Rude staff!

worse customer service and terrible jollof rice

Food The food here is amazing. I've tried everything, I usually buy meat/fish pies, jollof and moi moi, sometimes pounded yam and egusi soup. It is very tasty, well presented, generously portioned and affordable however where they let themselves down is forecasting expected sales, often in the evenings they'll tell you jollof is finished long before their schedule closing time. Service Their service is so poor. The owner is smiley and enthusiastic in her manner but the girls who work for her treat customers with disdain. So grumpy, I wonder if they applied for their jobs or if they are here by force. Black customers who are familiar with the food may tolerate their rudeness and return for the food but this will never be more than just a niche market business serving a narrow demographic with customer service like this. Atmosphere I've come to spend money but feel unwelcome. Subsequently the atmosphere is poor. Occasionally music is played but it seems it's more for the staff than customers. When my workplace discusses where to have a team meal I wish I could suggest an African restaurant but tasty is the kind of place you can't take people unless they are already familiar with the food.

The food is good and The owner is sooo nice 😊

A bit pricey but I really like their ayamashe

Typical Nigerian Restaurant. Sloppy service. Indifferent customer service. Rude Staff. Just a rip off really.

Always find things interesting when I visit any branch. Good food most of the times, any of the store you visit, their treats (or chops) are on point but it's the people serving at times that might let you down. Today, was good but maybe I am asking for too much, I dunno. One thing is clear, you buy from people mostly and how they make you feel. Ignore the people shortfall sometimes if you can but go and get the meal as they're delish. Atmosphere can do with a little background afrobeat music or something as there is eat-in. That will lift up the spirit in there I guess.

Got here at 1825h , closing time was 2030h, the waitress said I can’t dine in cos she’s cleaned the place for closure , after much deliberation she charged me for sitting in Totally ripping me off and the ewedu wasn’t worth it. SMH

Absolutely shocking service from the staff! Very slow, not interested in the customers that were waiting for almost 15 minutes because the ladies behind the til were SO SLOW! The worst service ever, they need to be sacked! Absolutely appalling. After waiting all that time for my food, the til packed up so I could no longer order and left with no food

Nice Nigerian food... there soup dey plenty ooo. The customer service is superb

Their snacks is always nice,fresh and hot

Sumptuous African/Nigerian meals....

Small but welcoming place for Nigerian food. I haven't tried the food here yet (just the pastries for now) but the puffpuff is excellent. The bread here is like agege bread, for people who miss that taste. They also have Nigerian-style meatpie and its really nice. Edit: the jollof rice here is very nice.

Lovely and tasty African delicacies.They serve quality foods

Customer service excellent just that when making a home delivery it may be difficult in asking how one likes their pounded yam. I ordered pounded yam which was so hard it was not really eatable. Some people like their swallow soft.

Too long to attend to customers. They customer skills

Food (jollof rice) wasn’t that nice in flavour, it was salty rather. However the fried fish as well as the puff puffs tasted very nice.

Food is really good and nice! Freshly made and affordable fair prices. A good lacasera, who wouldn't want a tast of Nigeria especially when so far away. Taste buds were buzzing, so much flavour to the food.

We Africans must do better.whem it comes to customer service.

A bit pricy but I love their puff and jellof rice. I just wish they could tone down on the jellof rice price. The puff puff had me buying them in large quantities 😊weldone

The food is really nice and sometimes the line to wait can be long but I mean that is to be expected and the staffs are nice and can make mistakes but we are all human at the end of the day.

Bought some food today and every mouthful was full of bones. I could not even enjoy the food as I was forever pulling bones out of my mouth. The flavour was good, but the food was cold when my friend collected it. Not very professional at all. I'm not impressed and will not be returning.

Spicy and delicious. Food well presented. Premises are clean. Staff are great very helpful. Nice addition to Medway!

Excellent customer service delivery. Very delicious foods although a little pricey but it's worth it. The staffs are generally very friendly. The willingness to help and serve their esteemed customers is extremely gratifying. Highly recommended.

Delivered at 3.30pm instead of after 5pm by Deliveroo. Mixed up order - got Eforiro instead of Egusi. Made excuses instead of replacing mixed-up order. Had the audacity to ask me to go to restaurant for replacement! 😱 And then the "we are sorry, ma" started 😔 Eforiro had large bones, probably fish bones in it! Poor customer service

Food is great and good value, but when it's busy boy is it busy! More tills please you know our people like to take time and once they are at the front they never want to move!!!

The food is brilliant, staff are also very helpful. Always a must visit once I. The area. We'll done

Yum.... lovely food, lovely service. More cafe than restaurant but lovely all the same

The Puff Puff was exceptional, we had 4 pieces for a pound, I wasn't so pleased with the oha and egusi soups, being an Igbo person, it didn't cut it for me, The chef is a Yoruba and hence the eforiro was very nice! The rates are not outrageous. In all, it is better than nothing!

The food is nice but I've had to go back several times for incomplete orders that have already been charged for. Not to mention you get attitude from them when you go back instead of them to apologise for their mistake. My question is, why can't they be competent enough to be sure that customers get their orders complete? I have personally had to go back more than 5 times!

True taste of Africa. Nothing held back. Good customer service

Just like Homemade food. African delicacies with varieties. Pepper soup and all sorts

Been a fan of this takeaway for years (their Woolwich, London branch) and now that they opened in Chatham and I’m over the moon. Ordered some food for myself and my family today.. everything we ordered was delicious. When I’m not in the mood to cook.. I’ll be ordering from here 👌🏾

The food is fresh, tasty and lovely . The atmosphere and sitting area are beautiful and clean, good for family and single person. The staff are wonderful. The toilet is very clean. Recommend the place for everyone.

First and last time I will go into this branch of Tasty. Normally use the Woolwich branch, where the food is pretty good and the service is ok. We phoned are order ahead, but was still made to queue for nearly 25 minutes to find the order had not even been started on, even though we were told 5 minutes over the phone. Got to the front, but someone pushed in, the staff allowed it (I had my 7 year old and did not want to cause a scene) and when I finally got served, the order was not ready, the staff were arguing over it, they got completely confused with the customers order behind me and forgot part of the order, so I had to go back to get it. Took over an hour in total and got home to find the Jollof was drenched in oil, the beef was hard and the Ayamase was stone cold (from the fridge), so had to start heating things in different stages. The Puff puff was the best bit, but was fairly fresh up when I got there and again, needed heating up as that had gone cold. Will not be going back there again.

Ordered food almost 2 hours ago and still waiting for it.

Best African food in town and superb customer service.I really enjoyed the puffpuff and jollof rice.