Based on 63 opinions finded in 1 websites
Based on 63 opinions finded in 1 websites
Nº 353 in 682 in Sunderland
Nº 8 of 18 American in Sunderland
Opinions
Mesa reservada, llegó al restaurante a las 7. 20 pm para una mesa precocinada para las 7. 30 pm , sin registro de reserva , pero sí tenían una mesa libre para nosotros , pidieron bebidas y comida , servidor tuvo que comprobar orden dos veces , preguntado a las 8 . 30 pm cuánto tiempo más quedaría la comida y le dije a una mesa más que se sirviera antes que nosotros y estaban emplatando allí arriba, una pareja en la mesa a nuestro lado había esperado 2 horas y media para que se sirviera la comida, preguntó de nuevo a las 8 . 40 pm como todavía no hay comida, así que a las 8. 50 pagó por bebidas factura y se fue definitivamente no recomendaría este lugar servicio es absolutley diabólico
Doreen W . 2024-11-17
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Los precios parecían un poco altos, pero en realidad la calidad y cantidad de los alimentos superó nuestras expectativas más salvajes Lo recomendaría encarecidamente - varios de nuestros miembros declararon que no les gustó la comida marina mientras estaban allí - El chef hizo algunas comidas fabulosas sin pescado
Brian David M . 2024-11-14
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Como siempre obtuvimos la MEJOR COMIDA, las bebidas eran FUERTES! Y el ambiente era, como siempre, jodidamente BRILLANTE ✌🏽❤️ LO MEJOR COMO SIEMPRE ✌🏽
Voyage12415493151 . 2024-11-08
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Absolutamente horrenda desde el principio 'esperó tres horas para la comida, no hay suficiente personal para satisfacer las necesidades de los clientes, cuando la comida finalmente llegó lo único que estaba caliente en el plato eran las patatas fritas, , pedidos mezclados , la decoración no es totalmente para una piel de restaurante corriendo por las paredes, las instalaciones sanitarias eran compartidas no es que me importe que, pero no hay toallas de mano desechables o secador de manos, una casa sostienen toalla de mano para el restaurante completo ' definitivamente no recomendaría o volvería a visitar
Marie D . 2024-10-21
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Fuimos a una comida woucher fue horrible el tiempo de espera fue terrible nunca más de lejos la peor comida que hemos tenido definitivamente no volver
DAVID H . 2024-10-18
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We had a lovely seafood afternoon tea with Prosecco. I came across this restaurant on Wowcher I would definitely recommend it lovely meal and a nice atmosphere
Sharon . 2024-10-02
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Not a good experience got there at 6.45 didn't get served with a drink till 30 minutes later can't rate the food because after 1 hour and 30 minutes of no food my partner told them to cancel our order
Michelle H . 2024-09-30
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Really looked forward to the Boil after reading excellent reviews but was disappointed that some ingredients were missing, see picture. There were no potatoes or smoked sausage. But the seafood itself was amazing!
Susan O . 2024-09-21
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We booked after looking on trip advisor for somewhere to eat whilst visiting from Liverpool for the Sunderland match. I went off the good reviews and this did not disappoint, we loved watching all the food come out looking delicious, my fiancés scallop, prawn & mussel pot he said was absolutely unreal along with my king prawn bruschetta. The sirloin and lobster is unbelievable, it was my first time trying lobster and I now worry I will have to drive back to Sunderland every time I want lobster. Also the cheesecake is 10/10 especially the crunchy biscuit (caramelised/ biscoff). Negative reviews relating to decor etc are pointless, you don’t go to eat to look at the decor, which I actually loved! It matches the menu and had such an intimate vibe.
Charbar2013 . 2024-09-21
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Visited today for restaurant week, food beautiful so tasty and presented great! Had mussels for starters and seafood boil main bargain at £20 in restaurant week!! Lovely polite staff nothing too much trouble even though busy!
cherryblossom0191 . 2024-09-18
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Having dined here before having excellent food with value for money and excellent customer service we decided to pop in for food. The staff were friendly and courteous we noticed a few tables of customers in the restaurant and ordered our starters, and main. We waited for around 45 minutes and then they brought the wrong food. After another 10 minutes I asked where ours were they were apologetic and said it should be out soon. It finally arrived didn't look appealing and it was tasteless lacked seasoning. I couldn't eat it. Mains arrived awful presentation! Food was mainly cool but new potatoes were piping hot no seasoning or butter. Again lacking taste. Boiled over cooked carrots and sliced corn on the cob with salmon no flavour. I felt sorry for the girls front of house. I ate a few mouth fulls. My friend did not eat any and sent it back. Unfortunately different chef apparently from our last visit. Very disappointing and definitely will not return. The menu is also being condensed to suit the chefs abilities.
Helen B . 2024-08-01
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WOW! been wanting to try here for a while and was lucky enough to go with my partner! warm welcome and great service the 2 course special was fantastic with fantastic choice and some of the best seafood pasta i have tasted :) cant wait to go back
Dr . 2024-06-20
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Had the seafood platter and king prawn loaded chips - Devine ! Loads on both, fresh and great value for money, lovely atmosphere.
empriice . 2024-06-19
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I really wanted to like this place. Sadly I can't recommend it. Our starters took 30 minutes to arrive. Mains took another hour. We were told 3 times that they were being plated up and were warm rather than hot when they arrived. Steaks did not have an accompanying sauce despite being advertised as such. I had beef which came with stuffing (?). No horseradish was available. Roast potatoes were burnt. Our 3 year old grandson was with us and wasn't having a starter. The waitress asked if we wanted his main to come with our starters, we said yes. It didn't arrive until our mains came, 1 and a half hours after arriving. I had to prompt the staff to this as he has autism and was really hungry. It was at this point we were told for the third time it was being plated up. Sadly we won't be returning.
Pimpernel . 2024-06-16
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It was pretty quiet In the restaurant today we arrived at 12 15 for our booking today yet our main courses took an hour and a quarter to arrive , people arriving after us got served before us main course wise We ordered 2 steaks and a Sunday dinner fathers deal deal the one starter took so long to arrive No starter option available if you got steak which was disappointing……so waiting on a steak for hour and a quarter was a very long wait Food was spot on though and staff were very friendly ordered a sea food platter to take away which was beautiful Really did enjoy but the wait times have really put me off a return visit unfortunately
lyndsey r . 2024-06-16
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Had heard good things about this place and wasn’t disappointed. Food was amazing, cooked to perfection and large portions. Had our very fussy 11 year old with us and he ate all of his main, which is a first as he usually leaves some. Will definitely be back.
Voss74 . 2024-02-26
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Just visited last night, first time here won't be last. Me and my hubby ordered from early bird menu 2 courses for £17 . Hubby had sausage and black pudding stack and chicken tikka kebab. I had prawn cocktail followed by seafood pasta. My seafood pasta was amazing honestly the best I've tasted huge prawns and mussels a plenty. Hubby thoroughly enjoyed his and some of mine too!! The girls were lovely couldn't do enough for you, we will most definitely be back!!
Kelly H . 2024-02-17
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Fantastic service from the staff, the food was served with a smile and was delicious, I would recommend it to anyone. We were so pleased with the food we have booked again with more friends
ann13mac1948 . 2024-02-16
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We've booked for our staff night out on Thursday 2nd of February. The booking experience was great, they accomodated our table of 13 with ease. The staff were attentive and efficient. After ordering we didn't have to wait long for our food to arrive. A good time was had by all. Keep up the good work.
udoinha . 2024-02-12
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Been a few times always exceptional value, and exceptional service never been for Sunday lunch and guess what you didn't disappoint absolutely beautiful thank you again
Doreen H . 2024-01-14
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We had a lovely meal here, staff were lovely and friendly.We all enjoyed our food all the meals were delicious and well presented. We will be back
vanessa19731 . 2024-01-14
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There was so much food but was unbelievable! Lovely service from Karen will definitely be returning couldn’t be more helpful
Jessica U . 2023-12-22
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Whent thinking this was a good restaurant after seeing reviews. How wrong we were. Tables set up with papper napkins obviously cheapest could find. Service ok. Food came out ,looked lovely. Left my chicken, rock had both bits, pork ok, beef loverly, however everthing was cold including meat. Carrots hard, roast pots nice but also cold. Atmosphere not good at . Very disappointing first and last time.
graemem867 . 2023-11-26
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By far the best meal, we have ever had, Both Quality and Service out of this World, Recommended by the Waitress, We chose ' Top Boy' from the Board Menu, The Meal was Just Perfect
K7187VUmichaelg . 2023-11-02
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Finally got round to trying out this place and WOW. Met by a lovely young lady called Tegan who looked after us throughout our visit. We opted for the early bird menu - absolutely top quality and very generous portion size. My salmon and prawn fish cake starter and Micks sausage and black pudding stacks were so tasty and then came the mains. The Caribbean Burger was juicy and so big! Micks tikka chicken kebab was cooked to perfection and the choice of sides means we’ll have to return several times to sample everything. Mick had to attempt a chocolate fudge cake - luckily I was able to help him. A must go place 👍
Mick g . 2023-10-27
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Had my daughters birthday meal here ,absolutely outstanding food and absolutely outstanding staff and service!! Host Jolene and everyone made my daughters birthday amazing and such a special evening,couldn’t have wished for a better night,thank you all so much ,can’t wait to return ❤️ps music was fab 😘
nicolad76 . 2023-10-14
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Great atmosphere, food is on another level. Staff ate very friendly and cant do enough for you: Cant wait to come back.
Darin B . 2023-10-05
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Outstanding food once again :) lovely atmosphere and great customer service. Fantastic menu - lots to choose from
Leanne B . 2023-10-05
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Had high expectations for this place after reading about it on their Facebook page, but we were left thoroughly disappointed. Staff were friendly enough, but service times were lackluster (Approaching 3 hours for a starter + main). Seems very much like a 'You know the owner or you don't' sort of venue, and if you don't then don't expect them to go out their way. They seem to struggle with large parties, then blame this if you have to wait... As if you're meant to nod and agree its fine. Anyways... starters were good when they finally arrived. The main was pretty dire though... lobster roll served in one of those floury circle buns that are more akin to what you'd find at a burger van... very wet/soggy with shell inside. I'd of explained this to the waitress but her head was in the clouds, and after seeing the owner have an argument with another table - I think it was best to just pay and chalk it off as a bad experience.
ElgatoPato . 2023-09-27
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Came here on Friday for a meal together and were delighted. The restaurant itself and service were brilliant, and the food was absolutely perfect. Couldn't recommend highly enough. Fantastic all around!
Michael V . 2023-09-24
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Very impressed with the food, the service and the atmosphere. Well worth a visit. Definitely will be back. 👏
Che T . 2023-09-22
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This is our place to go for all occasions.. As a family we are working our way throught the menu, every single bit of food has been absolutely unreal 😋 Beautifully decorated and the staff are brilliant they cant do enough for you.. Highly recommended..
Roxanne W . 2023-09-22
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Absolutely fabulous, food and service both amazing. Will definitely be back soon and already looking forward to it!!
Lynn W . 2023-09-22
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Struggled to book online but got a call back within 24 hours and arranged booking for my partner and myself. Staff are all great, very friendly and helpful even when they are super busy on restaurant week. FOOD IS AMAZING!! lobster and steak with all...
Marie C . 2023-09-22
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Unfortunately, I can't comment on the food. Having had a table booked for 1pm for Sunday Lunch we turn up to be told there are no tables free but 'we can squeeze you in the middle of those two tables there'. We had a table...
Gary R . 2023-09-18
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We visited here to celebrate our anniversary, first impressions of the seating arrangements feels cozy and well decorated. Our drinks order was taken promptly. I got a cocktail which was the hanky panky it’s not the best cocktail I’ve had however certainly wasn’t the worst....
CaitlynWs . 2023-09-04
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Beautiful food and experience 10/10 service Had the early bird 2 courses the value for money was incredible
Sue C . 2023-08-24
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Stunning venue, great staff, amazing food - wow. Absolute class and very tasty. Brilliant portion sizes and fresh seafood. 100% recommend and we will be back :)
acquk . 2023-08-18
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I ordered the Tomahawk steak and my wife had the lobster, I had to have it cooked again as it wasn't cooked properly, it was returned less than 2 mins later and was still disgusting and smelling of old grease, it was very fatty and...
Tony A . 2023-08-18
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Long waits for food -were there nearly 4 hours Food raw when we got it- sent back Would not recommend this place
jacquelinejN5383WQ . 2023-07-19
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Food 💯 service 💯 staff 💯 atmosphere 💯 Travelled to see my daughter who lives nearby WOW what a place. We had a great night Atmosphere was brilliant Couldn’t recommend enough. Definitely worth a visit.
Lisa_c_1979_1964 . 2023-07-10
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Booked a table for 5.30pm for 3 on the night of the P!nk concert, Sunday in Sunderland. Massive queues out of the door, the very nice lady on the door explained that the kitchen were way behind (at least an hour and a half probably)...
Doddingham . 2023-06-14
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Booked a table for 6pm prior to going to an event at Stadium of light. Arrived at 5.15 to have pre drinks and as expected was busy however we stood at the bar for at least 15 minutes to order a drink before someone even...
Wander23151263516 . 2023-06-11
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Had a great time here.. waited a while for food but when it came it was worth the wait.. booked in for 5pm didnt leave till 10pm.. great atmosphere.. felt sorry for staff.. few not so nice people in.. defo go back food outstanding 5...
580adelee . 2023-03-20
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Food was out standing service was amazing friendly staff ....few not so nice customers in trying to get freebies
andiewynn . 2023-03-19
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The food in here is amazing and the service was very good. Willing to adjust the menu to suit our preference. Hats off to the chefs and staff. Highly recommend !!!
Tom C . 2023-02-11
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Visited this restaurant today with my family for a birthday lunch, and everything about it was outstanding. The restaurant itself is beautifully decorated and we were welcomed by friendly and polite staff. We had ordered staters followed by a main Sunday lunch, and the food...
Jase G . 2023-02-05
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469 Opinions
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4472 Opinions
Lovely ambience and customer service Celebrating our wedding anniversary the food was excellent and our steak expert(the lovely Sam) was on the ball All in all we will return as its always a lovely night