Taco Bell in Bexley

For the second time in a row I ordered chicken burritos and received beef which I don’t eat. Waste of money, time and being diabetic I had to rush to find something else to eat. Unlikely to order again for a long time. Very disappointed.

2 Times in a row i have ordered from taco bell and had the quasadilla missing from the meal

Really quick delivery and driver was really friendly and followed instructions to find us. Food was hot.

Trying to cancel my order as it has been 2 hours since ordering. Cant get through to the restraunt not find how to deal with the situation.

It took a while for food to come and then when it showed up we was missing 2 of the quesadillas from the meals

Order did not turn up in the end and had to go to Taco Bell to get the order after 2:30 hr of waiting . Called the joint 5 times and no response , waiting for refund .

Always cold and just thrown in the bag. Won’t be ordering again

Received completely the wrong order! No one answered the phone, had to travel down there but they had closed. Managed to speak to the manager but couldn’t redo my food due to being closed and just eat won’t issue me a refund

Please can I get a refund as the food had cross contamination with nuts in it and I had to use my epi pen. There for was un able to eat the food and when trying to contact the store they never answered the phone. Thank you

Items missing. very bad quality food

Staff were extremely friendly and the food was fresh, hot and made in a very quick manner

Very poor - waiting 2 hours and still no food. Delivery time kept changing. Will expect a full refund!

Understaffed store is packed but orders are flying out at 1 per 5 minutes with few people on it but food is what you’d expect

It was cold but once I heated it up was good

caramel sauce was on receipt, but never arrived.

they forgot my chips and gave me a can of drink instead of the 500ml that i paid for

When order arrived they asked for the order number, we showed them it, theysaid yes that’s it and left and it was completely wrong order, not even the same delivery number. Tried to contact the shop and the phone just rings and rings, no one answers.

Food was stone cold it’s a joke

I'm disappointed on the fries, I expected to be big but nope unlike in restaurant it big but on take away it small wasted but the churros are alright

Came for a quick lay afternoon after school lunch with my boys. Food was quick, hot and delicious. What really made my visit worth coming back was the team, Jay to be precise. Very good customer service - definitely asset to the business. Well done - we will be back!!!!

You could make this at home it’s not a proper buritto like tortilla eg

Nice food as ever. Quick delivery. But first time ever, 1 of the 4 meals was missing. Had to put some freezer pizza in the oven to compensate. Thankfully JustEat has a system of refunding easily now.

The food was cold and tasteless

Food never arrived. Submitted refund request. Won’t be using again.

Clean store, food comes up super fast and still hot!! Staff are polite

Taco bell has gone downhill, sometimes you don't get all of your order and they don't care when you call them up just excuses. It's always delivered cold as well.

Food wasn’t all that, first time having Taco Bell and it gave me a gut ache for the rest of the evening.

Order was missing drinks and Nachos

I’m really unhappy with my order as I haven’t received anything I have delivered

Majority of my food was missing. Food was cold. Not in the proper packaging and was thrown together

Food was delivered nice and hot. Really tasty and good portion sizes.

Food is filling and tasty. Love the sauces

mostly cold. considering TB microwave everything anyway, it wasnt ideal to have to reheat again

Your driver arrived on an electric bike. He did not bother to get off, just sat outside the door. Even when he saw that the door opens outwards he could not/did not move. He then wwanted this new fangled code. My daughter did not know what he was ta

Missing food. Tried to call restaurant directly and didn’t get through

Taco bell very yummy, no problems apart from the churros being so hard theyre inedible on multiple occasions.

Lady at the counter was very rude in ignoring customers with complaints of their late orders. Literally waited more than 20mins to get my fast food order. She was not sorry or acknowledged the complaints. She was busy in priotising delivery orders. Very disappointed with management

food came quickly was hot and delicious. comments and notes adhered to. really enjoyed it

Incredibly whenever I order it’s never correct. Don’t they check before orders go out the door ?!?!

Terribly slow delivery, food cold and inedible. No idea what happened as not usually this bad.

sent the wrong order, taco bell will not pick the phone up

Delivery driver didn’t drop my order off

Unbelievably small portion for the cost and does not come anywhere near the images advertised to represent each item. I ordered burrito meal, the burrito was a snack/starter size at best. Paid extra for cheese topped fries… I opened a small kids portion and I see cheese flavoured sauce had been spat on 2 chips. Saw to say I won’t be spending £13 on this again

Yummy food, nice and warm, arrived on time!

Really good, exactly what I ordered. Food was warm enough for me. Really tasty.

my sons birthday treat ruined. cold missing food and late. terrible

Great delivery driver she was really nice

Very unhappy! Good did not arrive but showing as delivered! No answer from restaurant despite called 7 times!!

My order was never delivered twice and my pregnant girlfriend has not eaten this is absolutely unacceptable. I want a full refund for both orders one under my name and one under jasmine wotherspoon. This is unacceptable

It took way longer than it should and everything was stone cold

My food never even turned up!!

If I could give zero stars I would have. We didn't even get a chance to order our food as we were told to leave because our children were eating a different brand of food as they don't like Taco Bell. Given their autism they are very particular about what food they will eat, so we'd got them something different and were about to place an order for our own meals! Terrible commercial decision! Staff clearly need training around neurodivergent individuals. Shame on you Taco Bell. I certainly won't be returning.

Missing sauces for churro, food cold fries wet and soggy. Very disappointing for Taco Bell

Food showed as delivered when it had not arrived.

The only problem is that they cook the vegeterian food also in same oil which they already used for non vegeterian. In such a scenario the veg doesn't remain veg any more. They should disclose this clearly, but they aren't. I would suggest vegeterians to avoid taco bell.

food was freezing cold, items missing. First and last time ordering from here

actually warm for one! very nice

Supplied meat products when I had ordered a veggie Burrito, For them not to be able to supply a meat free product in this day and age is disgusting

My order never arrived but was saying it has been delivered

the rudest drivers ever, delivering cold, poor quality food. not happy.

Terrible delivery - didn’t include the majority of my order. My partner is vegetarian and they sent her a meat item…missing 4 items In total from my order. Missing a cheese quesadilla, burrito, nachos AND churros. Absolute shambles. Don’t ever order here

Food was cold. very little filling. very doey fajitas. desert must have been under a heat lamp all day. Will never order again. worst £27.00 I have ever spent.

The whole meal was cold, there was hardly any chips, the soft taco was basically just a lettuce taco. Definitely not worth the money, not the wait. Please refund.

Employee of the store (Jay) was massively helpful in taking me through the menu and when my app was not working to allow me a discounted item he resolved my issue by using his own rewards instead. He went above and beyond to ensure I got good service I was very impressed. Seating area was rather small but all food was correct and tasty. Good quick place to eat.

Met Jay and his team! Very friendly gave me some good advice on what to try!! I am 64 years old so not a regular!! Was very with the food very tasty! In fact the fries are better than five guys!! Very friendly team working well together! Shame there’s not a staff tip box!! Will be coming back with my volunteering mates! Feeling much younger than my 64 years!! Good luck to Jay!!👍🕉🕉 Mark

Absolutely disgusted I don’t know what they was thinking even went back to the shop to get more of it wrong it was a £70 order no 1 was in the shop what is wrong with the workers of fast food in crayford get a grip man.

First time visiting and trying tacos 🌮. I do like it. Food was fresh and delicious 😋. Service with a smile. Sunday late lunch -it wasn't crowded which was good for me. Definitely going again even though it's a bit out of my way.

No chips calling them not answering

The driver got my food and went to kfc over the road and done another delivery and then sat in Dartford for 5mins didn’t move when I asked him he said my other delivery was more close food is freezing ! £27 later gutted terrible service

First Taco bell delivery. Very impressed. Food was a bit cold though.

Waited over an hour for food to be delivered and it turned up cold and soggy . Attempted to call them and they don’t answer their phones. Won’t be ordering again !!

To inform the staff when I asked for the disabled toilet. Invisible disabilities, also known as hidden disabilities or non-visible disabilities, are disabilities that are not immediately apparent. Many autistic people have sensory sensitivities that can make using standard toilet blocks challenging. For example, noise from other people and hand dryers can be loud and overwhelming. Accessible toilets are typically calmer spaces and usually offer quieter paper towel dispensers as an option. Maybe it will be nice to educate them instead of giving me a funny look. Thank you

Great. THANK YOU. The driver was very polite.

Looked like the bag was opened at some point and one of the boxed meals was missing. Plus the food that did arrive was cold

Dent me chicken, not beef as bordered

Food was cold and a mess! Falling apart! Tacos all broken and every where bag was soaking wet and ripped food falling out of bottom of the bag!

would have been a 5 but I ordered 5 chicken tenders with dip & sadly there was no dip in the bag.

Unfriendly staff missed FOUR items worth nearly £10 off my collection order, which was for my birthday. Submitted feedback requesting a refund and was told I had to go in store to receive it. Also, feedback form kept giving me an error code so I ended up filling it out 4 times only to discover they'd all been successful. Then instead of emailing you like normal people, you have to sign into a customer dashboard that doesn't work properly on phones... After asking for contact details of head office to escalate my complaint they stopped communicating with me. If you can't refund online orders without making people go back to the store, then don't take online orders! I shouldn't have to go 15 mins out of my way and deal with unpleasant staff to be refunded for their mistakes! Order at your own risk basically

something came smashed up and i ate it and got a stomach ache

Food is okay, but service is horrible. Last time I went, the staff refused to give the lady in front of me an extra bag even though she ordered a considerable amount of food for herself and the 3 children with her. The woman even offered to pay for the extra bag but staff were rude and dismissive and argued with the lady.

Love the food, but FOUR items were left out of my collection order, totalling nearly £10 value. Staff were also unfriendly at collection. When we realised food was missing, I used the online feedback submission which kept giving me an error message so did it 4 times, only to then find out they had worked after all! Then instead of responding via email like normal,they only deal with you on a customer dashboard which doesn't work well on a phone. I was then told I should go in store and they'd give me the items. I said no thanks, refund please. But apparently they can only refund in store! So now I have to go 15 mins out of my way if I want my money back

Beef Tacos were practically empty

was freezing cold, badly prepared!

In the last 3 orders, 3 times something was missing from the order.. it seems incredible to me . Very good food but it gets frustrating that you never get what you want. 2 stars are for those who pack food. They have a little more and forget their head

We had a deliver this is absolutely disgusting the fact the care taken into food preparation is 0 pet alone the fact it is nothing like taco bell when they completely left 1 while order for my child off the delivery stated its not there problem ask uber for a refund....... Thanks very much i will never eat here again

Good food and driver was polite

Not a busy place so order is fast.

You didn’t give me my 7up drink

I asked for no sauce n there was sauce in my crunchy taco

Great location for a quick healthy food!

food was cold and didn’t receive my full order

Missed half my order, cold food and rude staff. Wont bother again !!

First time delivery. Impressed!

it was lovely but they didn’t take my tomatoes out like i asked

Super yummy and food arrived nice and warm. Will definitely order again soon!

More than half the order missing!! And what did arrive was COLD. Usually really good but awful tonight. Disappointing

Food was freezing cold disgusting

Food is lovely. Staff unprofessional was talking and standing about. There was 3 of us and young girl gave me 2 cups. I asked can I have another cup she she had too ask someone. I thought very strange as I paid for 3 meals. Annoying.

My food is freezing dead cold. I will never order from this site again. Left my food outside dynamo. How long it was out there for was not told. It was left very disgusting I want my money back

Very nice Nandos lovely staff all ready to help you. Food really good.