Lucky Inn in Bexley

Ordered 2 hours ago online and nothing has arrived! No updates , phone systems turned off , have taken my money so I want a refund!

Estoy ordenig pero carne de res rubiish nunca más ordenando comida todo bien pero carne de res rubiish delivery 100% perfeckt nudle es increíble

This is the worst Chinese food have ever eaten , the taste is out of it, the place looks like an abandoned shop, the management should upgrade.

The place is filthy, just looking at the entrance you know it's pure filth. Outdated posters and dust . I'm sure they must have rodents in that place. I bought regardless as I was already there. You can't pay via card, and the food was bad. Horrible food, bad service. I wondered what their rating was as it wasn't pasted on the entrance like many other places. I looked online at the food standards website and it was a 2 star at 2020. If it got an inspection now it will be closed. There's a reason they don't want to show the rating.

Ordered online paid £17 for half a duck and got sent half a duck then called and got told he already knew he had only sent and to Apply for a refund absolute joke Owner was rude and unhelpful

Your food was so bad it made me impotent, my fiancée was very disappointed, it took a while but they don’t call me Fantastic Den for nothing

This was the worst Chinese food I’ve ever had in my entire life. I don’t know where to begin expressing how diabolical it was. The chicken wings were completely inedible, so was the very little meat on the ribs. The rice was like chewing stones. The seaweed was BROWN?! The chicken balls were like rocks. How did you get it so wrong? Even the chips were terrible. It’s an absolute disgrace that this place is open and actually take money from people and serve up such rancid food. AWFUL! DO NOT ORDER FROM HERE!!!

I don't understand why the reviews are so bad, I have never had bad food from Lucky Inn. Yes it's not restaurant quality, but it's delightful take away food. We enjoy getting their chow Mein, egg fried rice and pancake rolls every once in a while but last night I ordered a birthday feast! I have to say it was lovely, we enjoyed every last bit. The gentleman on the phone is always delightful and very honourable, thank you for the birthday wishes 💜 Every delivery driver has been polite and careful with the food, and believe me I've had some shocking delivery drivers The prices of the food is reasonable and I don't mind ordering again.

Ordered a takeaway from here last night and I’m not a fussy eater but this was almost inedible. We done our best as it was our only dinner option last night but none of us wanted seconds (usually it all goes quickly) Did not taste like normal chinese at all. The prawn crackers were stale, must have been sitting there for days! I’m sorry lucky inn but you really do need a new chef. Very disappointed

Food was off and had a bad taste. The prawns in the King prawn fried rice had gone off. Called to complain about the food and the person there told me there was nothing wrong with the prawns. Very bad customer service. Worst Chinese ever! Waste of money!

I’m even surprise this place is even open !!! The food is terrible, I had food poisoning and couldn’t go to work for 2 weeks ! AVOID AT ALL COST !!!

Really bad, not fresh at all and in fact we left most of it, it smelt off. The chicken balls tasted like they’d been cooked in old fat. The worst Chinese I’ve eaten around here.

This was the worst Chinese we have ever had. Nothing was fresh..the starter for two was not edible..the seeweed was pale in colour not fresh at all and so hard you couldn't chew it ! the chicken wings were so over fried..disgusting, we had a Singapore duck dish , so disgusting and not fresh..couldnt eat it and Singapore rice noodles so greasy and hot..dont even bother ! Just to let you all know..if you value your money do not spend it here !!! 🤢

Confused with all the 1 star reviews as it ain't that bad personally, sure it is a bit expensive but the food is actually decent.

Do not buy any prawns or shrimp just got our order and its all off. The shrimps are stinking called them and was rude on the phone

Do not use this takeaway, incorrect items delivered and missing items delivered and you cannot call them but leave a voice mail msg. Used them for years. My last order with them. Avoid.!!

I ordered on UberEats as it stated restaurant had a 5* FHR, on pick up it didn’t look 5* so I asked and the man told me there were a 3* but had an inspection last week, which would reflect the date on UberEats, still not convinced I thought I would be complaining as the place looks run down, however what I found was the food was hot, smelt nice, looked nice and best of all tasted nice. Moral of the story never judge a book by its cover.

Sadly disgusting.... It's sitting here uneaten the worst Chinese I have had. I don't even need to elaborate further just believe me this was rank and nasty.

The food is not bad when ordering a takeaway but inside it definitely needs painting and lighting improved.

One star is too generous! Worse Chinese I’ve ever had. Chicken balls were beyond crispy Satay sauce and curry sauce was runny with no flavour There were 5 mushrooms in a large mushroom chow mein special fried rice had nothing in it but rice and a few red bits. I am shocked that the chef has the front to serve this and call it a Chinese…. wasted £50 ever

DO NOT BUT WON TONS IF YOU DON'T WANT THE FILLING. COULD'VE BOUGHT MY OWN PASTRY WRAPPER AND MADE THIS MYSELF. THEY OVERCHARGE ME FOR KNOTS OF EMPTY PASTRY WRAPPER. TERRIBLE WASTE OF MONEY.

The place is dirty,extremely dirty,saw a dead fly in a cobweb just in the counter, dusty counters,I mean the place is filthy,from the door you can see it has not been cleaned in months,how r they even allowed to operate. The food was horrible, oiled rice no flavour, salt and pepper chips disgusting, what is this even about, the worst ever. Just tried this today because my usual one was closed today. Regretting so much. PATHETIC!!! AVOID THEM!!, Don't even deserve 1 star at all.

I got food poisioning from here. Seeing all the previous reports concerning health and saftey I am confused and concerned they are still allowed to serve food to customers.

Really good chinese takeaway always order from here. Was able to call and alter my dishes as per dietary requirements. Small place but very quick and lovely staff

GIVE THIS PLACE A MISS ! Horrible food rice hard everything seems to be salty the same colour won’t be ordering here ever again- They should be shut down hardly no meat or chicken - chicken balls greasy and look like pebbles .. Absolutely give this place a miss

Disgusting food. The beef curry was more oil than curry and my daughter could not eat her duck because it was just pure fat. The lemon Chicken was slimy. The best bit of the meal was the can of cola (and that was warm)!!!! Phoned up the restaurant to complain. Wry rude. Please please please do not waste your money on this dreadful food. Awful. What a waste of my money. I only gave it a one because I couldn’t give a minus.

Best salted grease ever! Some other flavours in there which we couldn't work out, meat was like a slimey foam and the veg im not even sure had even seen any heat, arrived quickly though. Couldn't recommend at all.

Rude and disgusting. Food was so oily, the curry was half oil half curry. So rude on the phone, serving inedible rubbish and then when you complain they just argue against you. Congrats on being the worst Chinese we’ve tried in Erith and the surrounding areas

Best chinese/Thai takeaway in the area. Food is always flavoursome and not greasy. Good delivery service also.

Very bad experience.I used "Just Eat" App. for the first time and ordered food from them for a friend that lives in the area as a Surprise. Their driver got the right place but couldn't deliver because he was not able to say properly WHO the food was for. Then they said I gave the wrong number to Just Eat, a LIE. I gave the right number and they never called me . Very RUDE when I called back to get a refund , they said it was ALL my fault and I should contact Just Eat. Just Eat will refund me but as for Lucky Inn , just forget about it. Honestly.xxx

I ordered food from this Chinese restaurant and they got my order completely wrong as well as taking an hour long to bring the food to us. I am very disappointed and will not go there again

We order a couple of time from them through Uber eat and all the time something happen with my food, today I order over the phone and food is very nice and they give me estimated time 45 minutes to deliver the food butt they done delivery so quick we wouldn't expect that another thing is they send me to free drink and One bag porn cracker as well me and my wife is very happy with the food and The customer service, they are very helpful people they help me to order good dishes I thumbs up for chef and Who taking the phone, Thank you very much for everything👌

Do not use this place the food is dreadful wish i had seen the other reviews before i ordered.

Wow, appalling food. Ordered a chow mein which just smelt off and tasted weird, super salty too. In a metal container but the lid was secured paper side down! Prawn dish was horrid, prawns were tough and rubbery, tasted days old and just refried. Beef in black bean sauce was just pure grease and oil. The portion sizes were embarrassing also, 1 third of each container empty. To top it off it gave me a bad stomach all night!!! Environmental health need to give this place a once over. Dont bother order from here and waste your money.

Long time favourite, one of the best and oldest shops in the area, they know what they're doing. Amazing food, Keep up the good work

AVOID AT ALL COSTS Ordered a prawn dish tonight, took one prawn out of the dish and couldn’t even finishing chewing it as it was obviously off. Told by person answering phone when we complained that we are just trying to get free food. Appalling attitude to have will be reporting to Environmental Health.

Minus stars.....Order beef curry and rice and got 5 very small pieces of beef, one full mushroom, the rest was onions and sauce. Worried to the oderves and chicken balls now.

Do not order from this place, your be disappointed,

After visiting, I checked the food hygiene rating, and wasnt surprised to find it was only a 2! Food was awful - sauces like congealed gunk - collected my food and collection area was not looking great and had an awful smell of grease- incense sticks on the counter didnt help, whatever they may think! Never ever again - AVOID

SPOILD RIBS ABSOLUTELY TERRIBLE. I ordered spare ribs, they looked green and were SPOILT. I HAD TO SPIT IT OUT IMMEDIATELY and take it out of my babies food. I totally do not recommend, i am absolutely disgusted. Im worried by 2 year old and I would get food poisoning. I called them about this problem and they denied, im so sad never again going there. I'll add a picture aswell. I AM REVOLTED.

AVOID AVOID AVOID AVOID AVOID AVOID AVOID. I ordered from this place for the 1st time and OMG it was disgusting . The worst chinese takeaway by FAR. Tiny portions and all the food was freezing. Wish I didn't waste my money. I will never use again.

I had the Singapore chow mein which was really nice. I just wish it had more meat in it because the nest was quite scanty. But the taste was great. They take cash and you can also transfer money into their account if you don't have cash on you.

Hideous. Ordered from Deliveroo really disappointed everything Is swimming in grease. Prawn toast flat greasy and burnt. Dumplings had almost no prawns and way to much batter. Udon noddles are supposed to be Japanese style but what we received was normal thick greasy noodles. Prawns not meant to be battered instead they were battered in grease. There are many better Chinese takeaways locally avoid. Edit horrible seaweed actually supposed to be fried but just moist wet shizzle what the hell.

Avoid! I wouldn’t even give a 1 star but had no other option. By far the worst Chinese takeaway. Chicken was under cooked and the rest of the food was delivered cold. The prawn toast was just flat baked bread and the peanut sauce looked like sludge!

Waited over 2 hours for food this evening service appauling food is cold and disgusing. Will never order from here again.

Think twice if your hungry! Don't do a telephone order!! I place my order at 7.05pm....I was told it would be an hour because their drivers are busy. At 8.30pm I rang up to get an update I was told it will be 10-15 minutes. At 9.10pm I rang up and said I've been waiting 2 hours for my food....I asked the lady do you have an update otherwise you might as well cancel it, she said she will cancel it. I said no check with your delivery and get back to me, she agreed. She never got back to me...... At 9.17 the food arrived....dry chicken wings, dry prawn toasts as part of the appetiser...I won't be ordering again 2nd ordering I'll keep my money!

Great menu, food ready for collection when you arrive. The food is very tasty and well presented.

Absolutely vile. Ordered a foo young which was fine apart partner ordered a chop suey and got a king prawn in blackbean sauce with rice instead, also got a mystery meal we didn't order. Chicken balls were undercooked and delivery took ages. Avoid if possible, only went here as welcome Inn wasn't open, won't be coming back. Food caked in oil

Disgusting place! Missing food they made mistake! No refund no replacement nothing! Squid was drench in oil.. salt pepper chip was bland and extremely dry like stale.. I called up they are rude.. they make you hang up phone by telling you boss not here and say they will tell boss to call you back! Thats a lie.. i had to go bed starving!! I posted on the erith group forum find out alot of people responded they had raw chicken wasnt cooked... so be careful do not order! Hygiene rating after researching is number 2

The most awful Chinese I have ever had. The spring rolls had nothing in them, no prawns on prawn toast, no meat on the ribs. The duck was very dry. Plus we had to wait ages for delivery. Please do not use this Chinese

1 star for the fast delivery. Although the food portions were so SMALL and the prawn crackers wow there was only 5 full size in there you could fold the bag in half twice it was that small.

The order was supposed to come 1 hour after the order was made, however after waiting more than an hour they decide to cancel my order. I do not recommend this restaurant !!

Ordered at 7.20, it’s now 9.20 and the food isn’t here. Been trying to call for 35 minutes to cancel my order but no one is answering. Managed to cancel food and got a refund through just eat. They then knocked at 9.55 with no apology. Food was returned as we already had a refund and I wasn’t eating at 10. Do not use.

Made me wait over 2 hours for my delivery to go and cancel it at the end. I am starving. Do not accept orders if you know you cannot fulfil them.

I have tried so many Chinese shops, but tonight I definitely found a good one!! Absolutely bloody amazing!!

Slow service. For 1 dish I was waiting over 25 minutes. Bunch of people who came after me got their food and I missed my train!!! I found a hair in my chips!!! Slow service Food is not worth the money No hygene! Never again! That was my last visit at this shop.

Absolutely no taste.. .awful. Would never order from here again!

Gave 5 stars purely to balance out the unfair review by the lady who stated I could have got better from M&S, yes you could have for double the price. It's like complaining you can't book a flight for Emirates for the price of an Easyjet or Ryanair flight... You get what you pay for...

This is the only decent Chinese take away around these parts. The food comes in reasonable time - not too quick (so you think it's laying around) not too slow (so you're starving hungry). Good portion sizes and prices.

I had a take away delivered tonight and wish I hadn't bothered . Ordered a Special Fried Rice but it wasn't very special , hardly had anything other than rice in it . Thought I would have something different and ordered the SPECIAL CURRY. ... Believe me when I say there was NOTHING Special about it, the container was only half full and the contents of this "" Special Curry "" was as follows - 2 Prawns 2 slices of Pork 1 slice of Beef 1 large mushroom ZERO bits of chicken Then the rest of the curry was made up of onion. ..... And for this Not So Special Curry I had to pay £5:20 What a pathetic joke, will NEVER be using Lucky Inn ever again and hopefully next time I might find somewhere that actually makes an effort when it comes to preparing there food. ....

Every time I order the food is lovely the dinner containers are perfect for one and when I ask to adjust items they do my fav lil shop 💝

Unhappy with food, ordered king prawn in black bean sauce with egg fried rice and received 4 prawns. And it actually tasted horrible could of got better from m&s

First time I tried the tofu and it was lovely! Would definitely have again. I've found that Lucky Inn is the most consistent Chinese takeaway locally in terms of food taste and quality, where as others in the area can be up and down. Lucky Inn do lovely food at great prices too.

Absolutely loved it! Perfect vegetarian dinner - tofu was wonderful - thank you

The food was at my door within mins..and order was wrong

Sometimes rice doesn’t taste fresh which is disrespectful to the customer.

I think this is the best Chinese takeaway I've ever had. The food was really delicious and didn't leave us with that nasty after Chinese food bloat thing.

Amazing food and fast delivery , portions a bit small though . But food was very tasty

Very happy the chicken balls little burnt falling apart that being said everything else was amazing but next time I'm sure the chicken balls will be up to standards thanks you

“a reply to a previous comment” regardless of how you cook them or “blood in the chicken” as you have previously said the chicken was uncooked I assure you. cooked Chicken should not be pink in the middle. in regards to the rice there are plenty of other Chinese restaurants that cook the same dishes as yourselves and don’t have a problem. so don’t tell me there was nothing wrong with the food when it’s below consumption and had to be thrown away. I would have thought you would have been more concerned on a customer spending money with you that telling them they are essentially lying., I also ordered cans of Diet Coke and was delivered regular with no explanation or apology but that’s bye the bye. as I previously said avoid avoid avoid.!!

literally the worst Chinese food I’ve ever had. sweet and sour chicken balls were all uncooked and pink in the middle, the rice was extremely oily the chow mein was mediocre at best. had to throw 90% away a waste of money and time. delivery driver was a nice guy that’s it. never again avoid avoid avoid!!!

Fast delivery, compitant driver, WELL DONE

The sweet-and-sour pork hballs were totally inedible. the pork was exceedingly dry and the batter was chewy and tasteless. threw it away. genuinely the worst of this particular dish I’ve had my life and I’ve been around for some time! crispy duck was ok. boiled rice too - as you’d expect.

Great food, tasty chicken and duck, crispy chips and some free extras for good measure.

In the end the food was great. We ordered duck and got a message to say it was out for delivery. It took 50 minutes to get to us and was then stone cold. I called the restaurant and they were quite rude.. ‘well it was hot when it left our shop’... eventually they said they would come and collect it and then hung up. Someone came around 10mins later and collected our duck. I asked if they were going to replace it as the guy on the phone had hung up on me, they brought a fresh and HOT one back within 15. Food was great - shame about the service. Wont be using them again.

Chicken balls were not cooked meat was pink

yummy yummy yummy and a really good price absolutely love it here

Tasty, spot on with the order, will order again!

Was not nice at all the food was cold don't think my chow main was even cooked long anuff the carry was so watery

very fast service and very delish. I like!!!!!

not very tasty food. and small portions. bbq souse was disgusting

Top stuff. Thanks guys. Singapore Chow was lovely.

food was lovely, delivered in amazing time.... however, tried to make us pay twice for it! the man was adamant we didn’t pay online and wouldn’t give us the food at all. in the end I had to show him my receipt to say I’d paid before he’d give our food we had paid for! not impressed at all, makes you wonder what was going on...

definitely will be ordering from this restaurant again

It was so basic I would of ratherd bread and butter for dinner

Food quality was great ignore previous reviews! good friendly service too! got free spring rolls with our order too!

Food was here within 15-20 minutes of ordering, and it tasted about a week old. Don’t order from here. It was awful - the worst we’ve had.

I wouldn’t order from lucky Inn again. Food was ok nothing special. I placed the order at 8:05 and it didn’t arrive until 9:25.

It was delivered fast, arrived hot and was truly delicious. Also the delivery guy was full of cheers Very professional and polite. He’s an asset to the company

We are a regular customer. Food always tastes great. Good portions. Fast delivery.

I ordered Singapore noodles but received noodles in sweet and sour sauce. When I provided them with a picture, they were adamant that it was "curry paste" but last time I checked, curry paste didnt taste like sweet and sour sauce. I got my refund but it was painful to get any help from them directly, thus leaving me to talk to customer services at JustEat who resolved the issue quickly without any trouble.

Forgot bottle of juice ordered and while it took about 1.5hrs for them to deliver it, the staff were all really polite. The food itself was delicious. Would order again & recommend.

I love the food from here Quality I always use this take away

Just what the doctor orsered very tasty meal

Food was horrible didn’t even give it to my dog

Food delivered early, food had unfortunately leaked in the bag and all over containers which was probably the reason the food was cold!! Apart from that it was tasty.

Come about half hour late, was cold, beef was chewy had to chuck away... Dissapointing as I normally order from here

Chips was bit half cooked... prawn crackers wasn’t that good... apart from that.. hot & sour soup was great. 1 star.

The dumpling was 100% waoh. Delicious beef sauce and rice. The delivery man also highly polite.

I've tried about 8 Chinese take away spots in my area and all disappoint BUT this one. Food is always on par, friendly and fast delivery, not to mention a nice price.