Twin Palace in Bexley

First time since covid and wow what a change. Group of 9 of us and staff were friendly and accommodating. Food was amazing and they paid extra attention to allergies. The pak choi was fantastic. The crispy duck out of this world. Will def be back.

Great local Chinese spot. Friday and Saturday nights are great for big parties and the dance floor 👌 Good food for a set price

Sorry but the whole place needs A complete re-furb also I felt like my mum was making me hurry up to eat, so that she could wash the plates and bring out the next dish … some staff were just hovering around us, felt rushed … some staff were lovely ..

There were 18 of us plus 3 toddlers.we had a good selection of food,starters,crispy duck & mains.there was also a vegetarian selection.The food arrived quickly was fresh & hot and we could order more of what we liked all for a set price.There was also a disco later on.Good food Good value Good atmosphere.

It was terrible and the price is ridiculous £30 each and you all share from the medium size place.. what a joke seriously how are they even allowed to do that. Bad service and rude woman. Need to change prices as the food doesn’t match the price at all SOO basic. Won’t be going back at all

Saturday night karaoke is where you wanna be

Can’t believe this place is still open rude staff small portions high prices! Don’t let the (ALL YOU CAN EAT) prawn you in £30 all you can eat WHAT A LOAD OF RUBBISH. If you can eat a lot don’t think going here will suit you, they get very aggravated when you order more and they can’t keep up with food orders we had small dishes coming out that would apparently feed 6 people best of having a cup off tea and biscuits at your Nan’s. And if you like sitting on the toilet the next day for hours then this is the right place for you! Terrible food terrible staff. Twin palace if you state £30 all you can eat then stick to it instead of getting aggravated with customers, as a lot of us left filling Hangry !

Took my girlfriend out for Valentine’s Day, only to be called a “motherfucker” by the waiter for absolutely no reason. When I asked him what he called me he repeated it, only to then go and hide in the kitchen. The dismissiveness of the staff in relation to this matter made us leave and not order anything else. I informed the manager and when the owner came to take payment she had no idea of what had happened.

The. Food was not great , we were rushed to place an order and we had different food given to us . It was all rushed and I wasn’t happy.

Great food. All you can eat! Couldn't eat anymore

Top restaurant lovely decor, great value for money, still the nuts after all this time. Love the refurbishment. Just had a family dinner still the best in the area

No taste in the food just plain the service was rubbish they could not cope with the amount of people in would not be going back again

Went with work colleagues...was very loud inside..service was quick ..drinks over priced and food was hit and miss ...duck with pancakes was nice but some dishes like the curry and chicken with garlic and veg very watery and not very warm .

We booked for 4 of us to go here on a Friday evening - happy to pay £30 a head with the promise of a ‘disco’…to our dismay, no disco and very expensive average food. Of course we could have had piles of food to make up for it but the good was mostly cold and very substandard. The bean curd was inedible (hard and impossible to get a fork into) and the black bean sauce was tasteless. The excuse for no entertainment was ‘not enough bookings’. They should have let us know before we went. Luckily it was not a special occasion for us but had it been then it would have been a disaster.

Me and my girlfriend go at least once a week we are treated so well by the staff in the restaurant and as for the food it’s great ten out of ten 👍👍👍

Wasn't impressed with the food! Very greasy and way too expensive for the quality of the the food delivered to the table.

We booked 1 months before for our staff Xmas party. We waited 2 hours to get some food for some people. But was not enough.. I can't blame staff, normally Saturday are always busy, and if Xmas time we can't expect much, but it should be organised... We paid 38 pound each of our staff, that means total 1330.. but totally disappointed...... That Xmas party went unhappy moments.

Took an hour for the mixed au derv to come out (they were cold for one of the tables and had to be sent back). No opportunity to reorder or order anything else on the starters menu as we didn’t see a waiter at our end of the table at all in the time I was there, so not ‘all you can eat’ as advertised. Once the au derv plates where cleared the plum sauce was brought out moving us on to the next course. Still no sign of them over half an hour later so within 90 minutes of arriving they only managed to get the mixed au derv out! Yes it was busy as its Christmas but all seemed to be pre-booked parties like ours rather than walk-ins so they had a good idea of how many and when to expect their guests. Poor value, poor service, avoid.

Staff very friendly, polite and courteous. We had a great time. Food was lovely, will definitely visit the restaurant when I am in the area and recommend to friends and family. Many thanks to all for looking after us.

Ivan in the restaurant was amazing.. he take. Our order, he was absolutely fabulous, Ivan needs a 10 star.... Best customer service in bexilheath.. Ivan

Very bad. Don't go there.. .. very bad experience

Had a great night. The all you can eat was a great option.

Tried to order online but was told they were to busy and hung up on me will never never never order again they are dead to me I've been a customer for 15 years never again.

Great night out with work colleagues. Plenty of good food followed by a DJ who really got the party started. Thank you to all the staff at the twin palace for a great evening.

Order mixed meat curry. The curry was like water meat no taste rice tasted dirty and salt chilli ribs were appalling. Never get takeaway again. Gone right down hill

Very rude manager, tasteless food. Please avoid this place at all cost

Love this place! Great food, friendly staff a d great DJ.

We went on a Saturday night and was extremely busy as you would expect. Food was all extremely well cooked and tasted nice. It wasn’t a long wait considering we were a table of 11. The nearest parking was in the cinema car park. Happy with everything and would recommend

Lovely food and staff are excellent and friendly. You get brilliant value for the price, and the moment you run out of food, you get offered more. It's an all you can eat buffet with table service, and the food is delicious for the price.

The customer service was very bad, the staff were rude. The price was definitely overpriced for the quality of food you get. There was no variety on the menu, some of the food came out cold for what is quoted as freshly prepared. We also did not get some of the food we ordered and some not available. I absolutely would not be returning or I would not be recommending anyone.

I find the customer service extremely bad. The staff came across rude. The food was not great either, it was definitely overpriced, some of the appetisers came out cold! For the price there was not enough options. Overall I was not impressed at all and would definitely not be returning or recommending anyone.

Staff were amazing. Would definitely return.

Very nice place to eat and lovely staff.

I went to this restaurant on my 17th Birthday

Ordered chicken special rice and chicken rice noodles. There was hardly any chicken in both of them. Delivery was quick.

Good food and service . Found the price for kids a bit steep

Don't do tables for one anymore dessciimination don't recommend them

I've been there several times,, last was my 50th birthday the food everything was fantastic,, I'm trying to book online for a family birthday,, but,, I'm going round in circles not getting anywhere,, it seems impossible to book online!!! any tips from anyone would be appreciated,, maybe I could book over the phone????

Food and service was excellent. The staff friendly and helpful, and I can't fault the food it was really lovely, especially the Kung po King prawns & monk vegetables.

What a great night the service was excellent and the food was even better. Would definitely recommend this restaurant 😃

Great place.... Really good food, freshly cooked it as much as you can 😉 Very friendly staff... It's definitely worth it to try...

Food was ok, but it was quite expensive and sadly nowhere near the quality it was a year or two back

Such a fun night Food dj and dance floor was absolutely fantastic. Food drink and dance what more does one need! Awesome

Good chinese food. Very helpful staff and beautiful ambience

The food is good and reasonably priced, and the service is really friendly.

Large restaurant pay set price and they just bring food out to you, food was nice but price is quite expensive.

Always a pleasure to come here, food is great service is spot on.

Wouldn't even bother going here at all. It's soo overpriced. 30 quid each for a platter of food. I don't even know how they get away with this. There was 5 of us just to eat a sharer platter it was 149.99! I will never go here again with that silly price. Wasn't even that nice. Would tell everyone to avoid this place. I didn't even wanna give it a 1 star but the site wouldn't let me post otherwise

Great food, great service. Me and the guys had a good night here.

I need to visit again...I'm used to fine dining so the £30 eat as much as you want menu I found restricting. Will do a lone visit to sample a wider variety. This was a work outing that suited everyone's budget. Will post once I've made a return visit. For now not my cup of tea. Strange setup where you order but nil happens until the headman okay it!

Very good food, quick service, freindly staff, what more can you ask for ...

Worst Chinese I have tasted , noodles were so oily and no taste whatsoever, sweet and sauce chicken was so disgusting and bland. A little salt will not harm anyone. I should have believed the bad reviews before ordering. Never again

The food staff an entertainment was all great. Me an my partner had a great evening

Do better Twin palace. My second here and it was a last minute thing we phoned up and booked as we was attending bingo before hand. It was not busy at all and we was sat at a table right by the toilet so everytime someone opened the door all we smelt was poo. When ordering the woman got funny at how much my friend had ordered despite it being a all you can eat. Whilst we was sitting there eating our food over around 7 staff was just standing staring at us and pointing and talking. So much so I am not someone to complain but I had to pull a staff member over and to ask them if they can stop staring and pointing as it is very rude. This definitely should not be how customers are treated. Whether they thought they ordered alot or not. I will not be returning. The food however was lovely which I could not fault. Just shame about the training of the staff how to be professional. We would of stayed and spent alot longer there buying drinks but after the way we was dealt with we couldn't wait to eat and get out.

Had an amazing night . With the family . Awesome New Year’s Eve party was only forty five pounds each which was great value for money .we had starters which they would happily refill for you. Then duck and pancake (which was awesome) . The mains were awesome as well. The toilets were a bit disappointing but it was a very night. Disco was good . We also got free champagne at twelve o clock. The owner came over and spoke to us and got us another free drink when he found out it was a birthday as well . Many thanks

We went to Twin Palace for my daughter's 17th birthday meal. We had previously booked but the lady who greeted us took a long time finding our booking. We were shown a table, clean and nice. Staff were helpful, attentive and fast. Luckily for us the world cup final had been earlier that day so the restaurant was kinda quiet. We ordered 3 diet cokes and savaged the menu! The price of the meal was reasonable but £4.70 per glass of diet coke was not. Also the drinks were served before you see a menu or price list, so we had 4 cokes for 3 of us in the end. Over £18 for the cokes, how many bottles of coke could you buy for that in a supermarket. Food fantastic too expensive on non alcoholic drinks

Very poor service when I went for our Xmas do, hardly offered any food for £35

Attended this Chinese restaurant and we’re left to ourselves unattended to, bad chairs, lack of customer relationship, it’s really sucks !

food was good, although it was very cold in there and lacked atmosphere.

I loved this place! I came here with my best friend last Saturday after a busy day of Christmas shopping. We went with the all you can eat option, which for £28pp, it is pricey but totally worth it! The staff were friendly and as we arrived upon opening time it was empty. Everything cooked to order and was super fresh and hot. Would recommend to anyone.

There is no love from you to make food. Chicken skewers is so dry, hard to swallow, price for this dish is expensive so I expected something verry nice, but i was verry dissapointed with verry tiny chicken peace on skewer and dry af (sorry not sorry). Rice noodles was without taste, wings vegetables was not even fired, raw onion, raw chillies...cmon guys, you ask so much money for this? Please improve yourselves, whe you ordered food for this money you will expect something good and nice for your family, so please do this for others too because it's not free. Thank you.

Nice place for a celebration. Staff work really hard.

Late on delivery, not helpfull at all and very rude

Very limited variety of food on menu. Very poor selection of food on menu.

Very nice food , not sure if its cooked fresh that quickly , didnt hear any food actualy cooking , used to be able to hear the food frying , it came out very quickly .,not many staff so getting drinks and service after getting food is a little slow, no parking either , but king prawn peking style is the best food there. Drinks are not super exspensive . The prices have increased alot now 24.95 on a week day each , which is a little steep i think . It was around 18 pounds and it was cold inside the resturant aswell no heating. . We will be back because the food is nice . Slightly less on the menu to a few years back aswel.

Great brunch. All food was hot and the drinks kept flowing. The food wasn't the greatest quality but nothing to much complain about. Would go back. Great atmosphere & muisc

Ordered food from here and still not got it almost 2 hours later.

Food hot & fresh , always so lovely and lovely staff

Absolutely brilliant food was on point dj rockin it everyone up and dancing was talking to the waiter or manager outside didn’t catch his name but such a good place definitely come back again the mrs had such a lovely date night well done guys keep up the good work

The service was terrible the food was absolutely awful the best thing was noodles would never go back

Initial platter barely warm and soooo salty! Ribs had a nice flavour but meat very dry. The duck was very dried out, not pleasant. The mains...s&s chicken was OK. Egg fried rice was either steamed or boiled, definitely not fried. Noodles were dry. Beef wasnt nice, when you could find a piece among all the veg! Crispy shredded chilli beef was soft. All in all a massive disappointment for £28.80 !! This food was 100% not freshly cooked to order as stated on the menu. Definitely do not recommend and will not return.

Love this place top service nothing too much trouble for them ...used this place four or five times so far everytime is great

Lovely, quick service. Amazing customer experience and service.

Not point booking in advance As management can’t even be bothered to contact you To let everyone know that the DJ is off sick Let’s face it The food ain’t great The music is better

Price has gone up ALOT and menu has been REDUCED ALOT. Staff appeared miserable not friendly. We used to visit here alot but won't be anymore. It was also quiet hardly any customers and this was a Saturday night

We were a party of six for a friends birthday. I have been to Twin before but this time was really disappointed. We were not told when booking that there is a restricted menu. The main course was about five or six choices only. The man in there said we could order from the usual menu online as we were a small party but he couldn't give us a printed menu as it wasn't available to everyone. Then he didn't mention it to the waitress who refused to let us order. I don't feel the restricted menu was anything like enough choice and not worth the money. In the end she let us order some different choices but they didn't arrive. This one lady really put a dampener on our evening, as after she glared at us and was quite unpleasant. The food was really good, as it always is but we had to ask for the rest of our order. I really feel the restaurant was understaffed as the was completely full. The DJ after was brilliant - playing an excellent selection of music really suited for the clientele.

First time back since covid and really disappointed with changes to menu. No lamb and not allowed anything other then 6 options for mains. Only noodles can't add and meat too.

Been there twice really good night out

27 of us went for a Birthday meal tonight.. the food was great as always but I have to say a huge thank you to the " Lovely Lady Nat " behind the bar ...Nat really made our night special ... she took time to chat to all of us, especially my Dad .. Twin Palace you are very lucky to have such an amazing member of staff ... ❤️

Service was good great atmosphere

First time at twin palace.food was amazing.im gluten free ,called before and was served delicious food. Staff were very helpful and will be returning with a bigger group.

Wasn't as nice a I thought it would be good wasn't great . Not like it used to bed . Very disappointed.

Guaranteed a good night out Always had great food and good service

Best night out in ages food was 5☆

Lovely meal very friendly would recommend

First time at twin Palace bexleyheath. The food was brilliant and the service impeccable. Highly recommended .

Enjoy eating here. Crispy pork is out of this world.

Lit atmosphere and good food. Management really cares that you are having a good time. Felt welcome from the get go.

We always tend to over eat the starters and duck pancakes, so have no room for the main🙂 Food is always good, beer cold and efficient staff!

The food here wasn't great at all! Was bland and no flavour very disappointed!

Great fun evening. Staff were great and friendly. Food was superb and never ending, wish I had space for desert. The DJ was good and got everyone up to dance with his set. Great prices. Carpark across the road, next to the Marriot or get a taxi so you can drink!!!

Had a great time at Twin Palace! The food was great, the service was great. The staff checked in on us a few times which was nice. After about 9pm there's a little disco/dance floor area. They played early 90s - 00s music and it was just such a great night! Lots of food, drinks, dancing and laughter!

We went as a family of 3 the child was 3 years old who doesn’t eat much when we sat down we said buffet for 2 which the lady who sat us down agreed. They they brought out a basket of prawn crackers in which two had long black hairs on them. There was also little hairs on the white table cloth too. The food was nice with small portions, they took a while to comeback over to order food. I am disappointed that when asked for the bill the lady was very rude and argumentative when I asked why I’m being charged over £15 for a child who ate one bite of chicken and a strip of cucumber for this I lost all respect for the staff and will not be returning.

I have been to the place twice now. Once was busy and once was very very busy. Both times the staff were very friendly. The food is all you can eat Chinese, but you order it from the menu and it is cooked fresh. The duck is fantastic, all the food is fantastic. This is the best buffet I've ever tasted. The food was cooked and tasted perfect. Occasionally it ook a while for the food to come out but this is only because of how busy it was. The food was reasonably priced. and so were the drinks

Great amount of delicious food. Friendly staff and to top it off they lay on a disco in the evening.

Celebrated my friends birthday here.lovely atmosphere and the food was delicious, the staff were very attentive.Loved it so much my son took me back there the following week for mothers day.

Amazing service as always! Great food, hot and tasty.

Terrible people. I had paid a deposit of £10 and could not go to the restaurant because of Covid. I rang and explained that there were 7 of us booked and 6 were still going. I was promised my money back by Natalie and then she told my friends her boss had refused. That’s really not very nice. After the pandemic and still experiencing Covid you would think they would feel empathy. I’ve been very sick. They had my phone number and I’ve contacted them on FB and they’ve ignored me. I will never visit this restaurant and will not recommend it. I understand they are a business but I could not help that I didn’t go or would they have preferred I went and infected everyone! Mean minded money grabbers

Great food, great vibes loved it. Will definitely go again

Bad service and for a buffet they give you little food at a time avoid