Taco Bell in Chelmsford

My food arrived cold and wasnt enjoyable. We did not finish our food. Boxes were damaged, sides were loose in the bag. Massivley disappointed. Waste of money

the estimation when we ordered said 21mins. it took 2hrs. I should be in bed at 9pm, we have kids

Missing chips which was annoying

Food was cold and barely any chicken in the Crunchwrap

quantity of food is abysmal size of the burrito is miniscule . and the fires were not even covered properly with cheese or even the beef

Tried calling the restaurant many times as there was a small error in the order. But nobody cares to answer the call

It kept putting the time up and when the food got here it was cold

Missing fries but everything else was there

I ordered a delivery and it went through as a collection and I’ve tried calling the restaurant 7 times but no one answers .

knew the directions and didn't get lost.

ordered at 715 was delivered at 850 everything was cold

I ordered 2 cheesy bean burritos but only received 1

food took almost 2 hours to arrive and was stone cold when it finally did.

Got the order wrong can not eat

every time I checked the delivery time got later and later. not impressed.

Not too much more, but original time had to change. All food turned up correct and present so that was a good start.

I have ordered my food and the sauce has spilt all in the bag, all over the boxes and have ended up all over my bed because your colleagues do not want to package things properly. Use your common sense

i ordered a whole meal all i have received is the drimk

I specifically said in the instructions to not knock or ring the door bell, the driver did so and was rude.

App failed to state it was collection only, I am disabled and cannot collected, just eat won’t refund the money therefore I have lost £54 due to app failure, restaurant even refused to cancel order, I am extremely unhappy and as a disabled person to lose £54 is damaging…

Enjoyed the food. Fast delivery and hot on arrival

Turned up late - despite instructions, they can’t find my house. Sauce spilled everywhere and chips were completely empty and in the bottom of the bag. Everything was cold as well.

My order was an hour late for delivery and it was cold. My food is normally on time and warm I’m very disappointed with it

Lovely delivery driver, excellent

Half of our order was missing and when trying to call the restaurant, we kept being sent to voicemail

Quick delivery, nice and warm. Thank you

terrible service, no delivery took our money and not answering their phones called over 30 times

So cold I had to order from a different restaurant

A pathetic amount of toppings on the loaded fries

The food was cold and it was over an hour late, I ordered at 7.19, the food didn’t arrive until 9.30

Delivery driver followed the notes for no-contact drop off

Food was cold by the time it got to me but the delivery driver was really nice

great delivery driver, food was still hot.

Was missing parts of the order such as the chips on the box meal

waited over 2.5 hours to recieve no food and say it's delivered

very good. good price, delivered quick and tasty

expected delivery time changed twice. in the end it was delivered over an hour later than original expected delivery. two kids fell asleep before their food arrived, couldn't hold out any longer.

None of the food items I had ordered were delivered in my meal even though it was clearly labelled on the bag itself. Driver told me to phone the restaurant. I couldn’t get through to the restaurant as it just went to voicemail.

The delivery time said it would be 20 mins and it came over an hour late! They kept changing the times once I had paid

wouldn't let me use my voucher so not happy

There is no button for didn’t turn up, although said it was delivered!

Waited for over an hour for my food to even start preparing.

The food was stone cold and the wrap that was delivered was the wrong wrap. I ordered a crispy chicken burrito and I was sent a sweet chilli burrito. Was not happy with what was delivered. Won’t be ordering from there again.

delivery was fine but food was cold

a bit cold but still good taste

food was warm to cold. not impressed with content of food either. had more salad than meat. hardly any melted cheese sauce. won't order from there again

Missing items. I don’t want a refund, I want the food I ordered. If I had wanted the money instead I would have not ordered those items.

Food is cold im not happy about this at all and would like a phone call

I didn’t even get my food and it says delivered absolute joke where is my food

After waiting 2 hours and the incompetence of not answering a phone, order finally turned up freezing cold, beyond a joke

Never had a bad meal from here, love Taco Bell and great prices

food was so cold, unacceptable, considering the price.

do these lot pick up the phone? always missing items out my order

Cold food as had seen the driver going round to all his other drops, he was rude and we got the wrong order.

Pretty good place with good food and amazing friendly service! All I can say is that the windows are weirdly very dirty and the inside can have a lot of trash left on the tables which are sometimes not cleaned. Other that that it is really good and a nice addition to the city!

We really love Taco Bell's food. It is a regular hit for the family takeaway, but we really wish they'd get the order correct. We consistently have missing items. Buyer beware, order for delivery and there is almost a 100% hit rate in 2024 that something will be missing. It is such a shame and very frustrating.

A smooth and pleasant experience

would of been better had they actually delivered to my house than the country road

the chips and taco was cold and the burrito was warm.

Delivery was fine but food was just cold and wasn’t nice

Went in to order 3pm, got chicken casada box meal which comes with churros and caramel dip. When I opened the caramel dip it was full of black ants, I wasn’t offered anything in return for the disgusting experience. Think it’s really disgusting and put me off the rest of the food

Wrong food sent and rude delivery man

Tasteless food, incredibly disappointed!

Unfortunately we did not get the jalapeño sauce and a caramel sauce with our food.

we’re missing a whole meal, third time this has happened to me

The food was great 1 can of drink missing though

the chips was cold missing 1 churro and chicken inside both burritos was cold wasn’t able to eat other of them

My items are missing again!!!! I even put a note on the order asking that they check my order as the last two times items are not on here I’m so fed up with it

My chicken burrito deluxe meal was very tasty and had lots of flavour throughout. the crunchy taco and burrito were perfect, chips were nicely seasoned and lovely to eat too. I always enjoy the churros thank you taco bell!

Bad customer service, the manager not professional he was very rude,bad service

they missed off the fries and the order was super late

The food was was nice but cold I had to reheat it myself so won't be ordering again

All items delivered! Food was good.. delivered on time! Thanks :)

No medium cups so just automatically got charged for a large, food tasted ok but gave me gut rot for 2 days after. Think I'll skip taco bell another time.

Food was warm and yum. Always Quick 🌮

Had to wait 10 minutes for someone to take my order, the workers where standing just talking and saw the fact I was waiting but proceeded to talk and ignore me. Not happy. And it wasn't clean whatsoever

Taco supreme is missing and its cold

Missing part of my order so I don’t actually have a dinner as my items weren’t delivered

Loved the big bell box they used to do and the fried chicken taco shell

Everything was awesome, the Churro’s however were not fresh , they were almost solid

burrito was a bit burnt but the justeats delivery driver got here super quick!

We received the wrong order, didn’t receive any of the items we ordered. Obviously a mix up with someone else’s order.Tried phoning the restaurant repeatedly and left messages but no answer and no response. Requested a refund from Just Eat for the full amount. Waiting to receive the full amount refunded.

I normally love Taco Bell however in this case our food was cold and missing half of my meal. Very upsetting

Food was cold..taco shells were all broken and no dips..otherwise normally very good..

Complete wrong order very unhappy can’t contact the restaurant

Man was rude a bit late and on the phone so ignored me when I asked him to go round the back door as front isn’t used

I went there last Tuesday 12th June about 3pm, I was served by a young girllady (I had one of each of the £1.99 burritos) she was exceptionally courteous and has a natural want to help you smile on her face, so pleasant, when I didn’t hear my order as I had my headphones she let me know smiling again, what great service

There was no beef taco in the box !!!

The delivery time of this order was acceptable and appreciated. The only thing that is disturbing about the delivery orders is the cost and its portion size that is served to the customers. Need improvisation in terms of cost optimisation as this order didn't fill my stomach at all.

Took 2 hours to get the food and it was cold too. Poor Delivery guy sat at the restaurant for over an hour waiting

I am not happy with my order. I paid for 2 meals and I received no drinks with my order. I want something to be done about this as I am not paying for something if I’m not receiving what has been paid for.

Some of the order was missing. had about 5 chips that were cold and squidgy.

Was missing quesadilla had the fries but missing quesadilla

ordered a volcano burrito with added chicken, but when it arrived it was just a chicken burrito! so I paid an extra £2 for the privilege!

Food arrived freezing cold - drink was missing too

Really disappointing that nothing was vegan. Staff gave me the allergen menu and even the beans have milk in them which is ridiculous. You could easily make a bean burrito vegan by just removing the cheese but by adding milk as a main ingredient you lose lactose intolerant and dairy free customers, makes no sense.

Are in store, food was stone cold in the middle of my burrito. Staff suggested I had not eaten it quick enough, when I asked for it to be reheated they threw it in the bin and said I would not be given another one. I had one bite. Staff incredibly rude.

the time kept on changing on the app and ended up being over an hour mid day on a week day. then came cold !

2 items were missing from my order. tried to call the restaurant but no answer even after 10 calls. delivery bag looked like it had been ripped open. not happy £10 worth of food missing from a £30 order ! left a msg on answer phone but no call back

Terrible packaging and quantity, thought I'd try them after zambreno made me fall in love with burritos again...used Ubereats and definitely never coming back...the burrito looked like a wrap from a kebab shop, that tacos wasn't even wrapped. Utter disappointment