Mcdonald's Restaurants in Chelmsford

Always consistent and convenient, don't overlook the limited edition grimace shake

Wonderful food Never had a wrong order or anything wrong with it. Beautiful much better then Burger King

Good clean McDonalds. Standard.

I ordered McDonald’s and with my meal I ordered a large Coca Cola Zero, I drank most of it leaving about a mouthful at the bottom, I am diabetic and I realised my blood sugar started going really high despite injecting for my meal. Im not very well at the moment so my taste is not very good so I asked my partner to taste the last mouthful of my drink and he said that it was full fat coke. I had drank almost a full large full fat coke causing my blood sugar to go dangerously high and I am trying to bring it down. I checked my order on uber eats and can confirm that I definitely ordered a Coke Zero! I understand that mistakes do happen, but the difference between a Coke Zero and a full sugar coke to someone like me is very important and can be very dangerous.

Got my food in like 10 seconds after ordering from the machine, rapid service!

Absolute awful experience here, we arrived early this morning ordered our food using the machines which was fine, it didn't print a receipt which was also no problem, we got our food and they forgot the jam for my daughters plain muffin then we noticed that her muffin had been opened wrong so one side was half and one side was bigger and it was cold and hard, I took it back to get it swapped and they made it such a drama the guy in the kitchen said well that's how they are supposed to come out and the lady tried to give it back to me I said no it's not in 2 halves properly she actually huffed and me and I had to wait for them to give me another muffin, after that all our food was cold and hard it had obviously been sitting there for some time, and the lady cleaning was muttering under her breath about us complaining and kept looking at us making us feel very uncomfortable, the only good thing about this place was that it was clean, if 6ou take my advice you would steer clear of this mcdonalds at all costs

cold chips and Luke warm burger... delivery was early so it wasn't due to time to deliver.

Again order wasn’t mine that arrived! Losing faith in McDonald’s delivery

Great and very clear. Nice and cosy

Please watch out with this McDonald’s, they like to give old food rather than make it fresh for you. It’s not all the time but doing it once is more than enough but for me it’s been more than once. Today I had a burger that was so dry and hard that it hurt my tooth. They also take orders without checking if the item is actually available then offer alternative on next window, You have no choice because they don’t offer refund for their mistake. The attitude is terrible, food well we are being charged much high prices for McDonald’s food but quality wise it’s worsening. Stop eating from Here you will probably die early.

It's not the best in Chelmsford staff helpful and polite

All good apart from the free burger I got from the order was not there

Thank you delivery driver. Had him a couple times. Guy is always on time and polite.

Seemingly incapable of correctly preparing and order, time and time again…

Cheap and cheerful when you're starving

Atypical MaccyD's, slightly warmer food than usual on this occasion. Clinical feel to decor but some dirty tables, fairly normal these days. Reduced toilet facilities for some reason.

Very busy, had to wait for approx 15 mins, food was fine though!

Forgot food on drive thru order

We always stop here not just for the food but the whole place is so CLEAN! Special mention for Lisa who has those toilets exactly as you would wish..spotless! The other cleaners are also excellent and very thorough, well done!

no order arrived no hungry waiting

I cannot believe how long it took for my food to be ready. Not very busy, lots of staff but not much service. Maybe it was a one off, who knows?

Only ordered 2 hot chocolates as a walk in customer, took 15 minutes and restaurant was almost empty with only 4 people at drive through, lack of management as staff to busy chatting to there mates at the tills.

2 orders today they have messed up

Great place to stop at for a comfort break. Can't speak about the food as I wouldn't dream of eating there.

Great place to go to for using the toilets. So clean and hygienic and well maintained. Can't speak about the food. I'd never eat there

Mine was hot & what I ordered was very nice. Just a tip, McD’s chips are not going to stay hot for delivery, but if you have an airfryer 2-3mins on 200 brings them back to perfect. But no longer than that or they go hard

The absolute audacity of the staff of Tuesday around 4.45 pm talking rudely about customers when they had made a error and insulting paying customers then no apology when they realised there was a till fault , laughing at the person who was clearly upset by being spoken to badly. Shame on this branch

Half my order missing. Reported but not dealt with. Not replaced and no refund issued. Rubbish.

Orderd a vanilla milkshake and my chips are cold and dry

Super busy but staff seemed to manage it ok

Took my granddaughter in the week. She had a kids meal. I used the table service. Her happy meal arrived. But the chips were only half full. I then had to go to the counter leaving my young granddaughter on her own. They did admit that they were n ot as they should have been. They gave me a fresh bag. But then when she was finished there were no serviettes, on the tray and also none where the sauce was. I had to tell the staff. It was disappointing

Food similar to all other McDonald's. Service can be a little slow on occasions.

food was stone cold . had to heat it up in the microwave

Quick enough service a food was nice and fresh

Quality that arrived was good! Unfortunately as usual the sauces weren’t delivered and I paid for the decent ones! McFlurrys were also wrong! Got galaxy ordered Maltesers…

Food stone cold and mc flurry turned up as liquid

Was forgotten about in the drive thru for over 15 minutes

Food was cold and took 20 mins to be passed to me

It's always great. Slightly busy on Friday evening though.

Amazing. Food was served promptly Food was very tasty and definitely would recommend.

notified on app will be with me by 9:35, once tracking was available saw the driver driver past my delivery address and beyond, round the outskirts, past my address again and then back to mcdonalds, twice they drove past. When I queried the driver he stated the food wasn't ready however the receipt time was 9:24. Not only was my food and coffee luke warm at best I was lied to as well. If the driver had been up front and honest I would have been more excepting.

I asked for a large coffee got only a half cup full. Breakfast wrap I had to re arrange as it was falling to bits and ketchup all over my clothes. Dissapointed.

Hash browns were beyond soggy and dripping in oil to the point they stuck to the paper and were inedible. Really awful

Order did not arrive but shows as delivered. Driver was in wrong location on map.

once again McDonald's gets the order wrong

Food was cold Coke was lukewarm. Didn’t even have any ice.

Order lacked two burgers in my quarter pounder.

Open 24/7, this McDonalds has touch screen menus and free parking for a limited time period. The food is the same as any other McDonalds

Great loos... food will make you obese 😕

A good Macdonalds, unlike others in Chelmsford, the order was correct and food was as it should be

Order time kept being pushed back constantly, food arrived cold so had clearly been cooked and left hanging around for ages.

Really clean & well kept, food was ready within 10 mins & I ordered for a family of 4. Lots of parking

Stopped off to use toilet and grab a bite to eat. The toilet's were absolutely filthy, even the changing room toilet was disgusting. Put me off of wanting to order something. Worst McDonald's toilets I have seen

when the food arrived it was cold and I don't like reheated chips in the microwave it really spoilt my dinner. I also ordered the chilly cheese stack. when the burger turned up there was hardly any cheese sauce in it, the burger was falling apart as I ate it as the cheese had melted the burger stuck in weird position so I had to reassemble the burger as when I tried to eat it I got into a mess all over my hands. I've put in a refund request and I'm waiting to hear back from just eat.

I did not receive this order of which i paid £12.26 so i need a refund please

Bit of a wait but got there in the end

Went in for takeaway as over 100 cars in drive thru....very popular. My hearing is bad and the manager immediately arranged for a colleague to take my order. It was so busy but I still had my large order in 9 min. It was really good too. Generally one of the best Macdonalds Ive been to.

Haven't used this particular McD's for a while. It has had a face-lift, food fast & hot,staff very friendly and helpful.

What you can expect from McDonald.

Food was absolutely freezing cold. Absolutely ridiculous

We didn’t get the refund from just eat, we were not supplied chips with the meals we ordered.

I have been coming to McDonald's on and off over the years, and l find the food/drinks are OK for lunch, etc.. l would recommend the fish burgers here.

took over an hour to be delivered and turned up with half our food missing

the food was all cold.. the McFlurry melted, the milkshake runny and rubbish and the Coke Zero had fallen over and leaked... all turned up 30 mins late so had obviously been sitting there waiting for a driver... terrible rubbish food... all binned

the 2 lattes were dropped all over my front door step and mat which I now have to clean

What can I say..McD's same all over really.

This is the nicest McDonald's I've been so far. Everyone is so friendly and thank you, April, for helping with my enquiry. Loved the atmosphere, sitting on sofas. The food was hot and delicious 😋

food was cold and drink was missing from order,the driver was lovely and very helpful when I told him the drink was missing.the order took ages to be cooked then delivered,ordered just after 8pm and delivery was 9.20pm.

Sometimes you visit a McDonald's so good it reinvigorates your once youthful lust towards a McDonald's burger, rather than using it as a convenient source of bad fuel for one's body. This is not that McDonald's.

Filthy. Flies all over the sauce, straws area. Rubbish on most tables. Flies on the tables and this was when it was very quiet, late in he day. 1 out of 4 fries was cold. 1 food order was wrong. Total shambles.

Whilst so popular with so many people- witness the queues at the drive-throughs near you, the food, the atmosphere, the overall post- meal feeling is one of tasteless disappointment, of forests cleared for beef cattle, of climate changing gases and ultimately a place to avoid. Yea, I have weakened in moments of hunger, the advertising of meaty delights tempting me but oh how disappointing the after meal sensation. The burgers are thin, tasteless, the buns thinner and have even less taste, everything in the restaurant ( can I really call it that!) is just a machine to make money. I'm sure many find the wait worth it but recently, the food was lukewarm, sit down diners get priority over take out and drive thru custom is the focus.

Avoid!! Genuinely horrific and disgusting hygiene. Went there after a day out in London and got in at around half 12 at night. Our food took over 45 minutes to be bagged and given to us, as whoever began bagging our order got distracted and left it to go cold. However, while we waited, we noticed the absolute state the restaurant was in. Flies everywhere. Spilled sauce packets, old fries and litter covered the floor and tables. Behind the counter was somehow even worse, with chicken, burger buns and whatever else all over the floor. On top of that, someone had swept previous dropped food beneath the central bank and fryers, as underneath each of the areas was visibly packed with old food. Unsurprisingly, the cleaner looked completely dazed, and kept picking up a toy dinosaur behind the counter to look at it. He then went around with a small brush, brushing crumbs and grease from the surfaces into the fryers rather than on the floor. Actually foul. The shift manager (who was on the phone vaping outside the restaurant when we got there) only came in briefly to check up on her employees, before deciding everything looked good, and going back outside to resume her phone call and vape sesh. Dont go here, I actually think it should be investigated for hygiene concerns.

Food was never delivered. No way to contact driver to see if app issue.

Delivery driver was lovely. Burgers were ordered with extra pickles, onion, ketchup and mustard. They came with NO mustard, NO onions, 1 pickle slice in each and hardly any ketchup. Burger looked like it had been stamped on top.

I don't normally go to McDonalds because the food is pretty horrendous and for some reason there are always items missing from the order. On this occassion I thought I'd throw caution to the wind and try the Double Big Mac. I've never had a Big Mac because they always looked too "bready" but this double Mac looked like the meat to bun ratio might have been nearer the point of acceptable standards. Imagine my disappointment when I got to work and opened the wrapper to find a rather sorry looking single Big Mac. Not only do McDonalds burgers taste like reconstituted cardboard, the people that make them can't even count to 4 patties. Yet another experience to further drive home that McDonalds is not even that cheap AND still rubbish.

I was waiting for over 40 mins for a burger and it kept going from 21:50 to even later

Excellent service, good food, fast service and friendly staff! One of my favourite McDonalds restaurants.

Lovely pays for all the family.

Delivery driver was great. Very polite and thankful!

In my opinion McDonald's is getting worse and worse. Personally I don't recommend it at all

Store was clean, staff were friendly and fast. However too fast as they missed a large fries from my order which wouldn’t have been a problem except I was already on my journey

again the restaurant forgot items! this is happening very regularly now

Makes the Dutch McDonalds branches taste like culinary greats

best mcdonalds delivery I've ever had. Whoever prepared this requires a massive pat on the back. everything was in my order, including sauces, straws and napkins. The food was well cooked. chips weren't soggy. plenty of special sauce on the big mac, but not too much. after so many bad experiences this really made up for it. it arrived on time and hot.

the food was left just outside on my doorstep. the driver didn't knock. I didn't know it was there until 20mins later when my granddaughter looked at the app and saw it was delivered. it was so cold because it had been outside all that time.

Convenient when travelling to the airport. Good food and service

Very quick service, very clean and because of the early time I was there, nice and quiet! Big car park, plenty of tables, outside seating. A great example of this popular franchise

Leering & lecherous Asian staff creeping around the young women who were clearly repulsed by their advances. Tried to complain but there wasn’t one native English speaker anywhere! I won’t be coming here again, especially with my family!

burger was so salty had to throw it away waste of my money very disappointed

Good fast service on drive through

the driver was so good polite and he deserves a raise 👏 thankyou

All the food was cold chips were soggy and everything was upside down in the bag

My order was missing items and you refuse to compensate me absolutely disgusting customer service

I dropped a good amount of money as I answered my phone the staff tracked me down from cctv and handed it back I can't thank Jo and Linda enough for their honesty thank you very much lady's

Chips were a bit overcooked Delivery Driver took forever but was very friendly

Summer holidays and two boys who are 8 and 10 years old, both diagnosed with ASD. Both up early and my 10 year old who can make some requests asks "car please." We are driving around and he asks for "chicken nuggies from mcdonalds please" This was around 10am, we drove for a bit but ended up at mcdonalds before the change from the breakfast menu. I explained the situation to the drive thru attendent, Farzana understood the issue with potential meltdowns and she allowed me to order the chicken nuggets early. The boys enjoyed the food and Farzana saved us from any meltdowns or tantrums. Thank you Farzana, cant tell you how relieved it made me as it could have turned out a different day for somthing that may seem innocuous to some people. Please make sure Farzana recieves the well done she deserves for customer service.

Easy to park, and plenty of spaces. Clean premises & friendly staff. Would go there again.

Fries soggy, burger looked dropped on floor, more drink in bag than cup

Food was barely like warm, delivery time was half an hour late. Won’t be ordering again

Food arrived cold and and over half hour late