Based on 11.668 opinions finded in 4 websites
Based on 11.668 opinions finded in 4 websites
Nº 1312 in 1604 in Newcastle upon Tyne
Nº 13 of 13 Mexican in Newcastle upon Tyne
Opinions
Great value for money. However poor customer service from statff
Lewis Mortimer . 2025-03-11
MORE AT Google
For a quick bite, Taco Bell is recommended: 2 filled tacos, nicely seasoned fries and a drink for less than 7 pounds. I love it
svs72 . 2025-03-04
MORE AT Google
They pretend you to order something but they don't even have open facilities and restrooms. Fast food and fat food takeaway, that's all you can get there.
Diana Serban . 2025-02-23
MORE AT Google
The food is quite nice and the restaurant itself is clean. Often times the bathrooms have no toilet paper though so I am lucky I always carry wipes. As well, the food waiting times can be absolutely ridiculous; I’ve waited 40minutes once and it was not busy. Staff in the kitchen can be seen standing about chatting when there is clear orders on screen.
Jess . 2025-02-21
MORE AT Google
They have this stupidly complicated touch screen and didn’t get what I wanted, asked to change it and computer says no. Won’t be going back
Justin Carter . 2025-02-19
MORE AT Google
Come in here quite regularly. The cravings value menu is very tasty. Tends to be quite quiet most times I've been in but I've not had a bad meal from this Taco Bell. Recommend if you're looking for affordable fast food.
Sam Mcivor . 2025-02-10
MORE AT Google
Quick service, piping hot food. Bang on 👍
david dover . 2025-01-30
MORE AT Google
got pregnant and gave birth after consuming
Michael Laing . 2025-01-20
MORE AT Google
The precise antithesis of "fast" food. I placed an order at 17:10 on the taco bell, only for it to be cancelled 15 minutes later without reason, and unbeknownst to the store. Thankfully, I was refunded. I then immediately placed another order at the kiosk at 17:25, and was still in the store, without my food, at 17:50. At last, at 17:55, my number was called and I got my food, and I must note I was not the only one in the store having a problem with the wait time. On top of this, when I received my food it was cold, as if it had been sitting there for an extended period of time and had been forgotten about. I normally only have positive things to say about taco bell, but this experience has really peeved me, and it will affect my decision to visit this store again in future. Disappointing.
Milo Coates . 2024-12-30
MORE AT Google
Good staff, decent food and got my decently big order in 5 minutes! Some people in the reviews I’ve read clearly know nothing about the menu or how fast food works! You gotta think for a second and realise this is not the staffs fault!!! Amazing thank you and highly recommend!
Xingqiu supremacy . 2024-12-12
MORE AT Google
Ordered a delivery from them the whole order was wrong and the food that did come was covered in hot sauce which i do not like and freezing ,then when i raised a issue on the app i was basically told to go away
Gowen Nixon . 2024-11-29
MORE AT Google
⭐⭐⭐⭐⭐ I had an amazing experience at Taco Bell Cheshire Oaks! The food was delicious, as always, but what truly stood out was the exceptional service. Gohar, the lovely guy serving us, went above and beyond to ensure we had a great experience. He was friendly, attentive, and made our visit even more enjoyable. The restaurant was clean, and the atmosphere was welcoming. I highly recommend this location for anyone craving tasty food with top-notch service. Gohar, thank you for making our visit special! Will definitely be coming back soon!
Catherine Kershaw . 2024-11-20
MORE AT Google
The food at taco bell has become a real let down. I ordered the crunchwrap supreme which had no crunch and filling was suspect. The seasoned fries were ok but still underwhelming when it comes to fast food fries. Fairly expensive as well for limited food. The McDonald's over the road is the better option
V . 2024-11-17
MORE AT Google
Went into here today (4th November 2024) and ordered some food but soon as I saw the cashless sign said no to the person behind the till and walked out and went to McDonald's instead. Absolute disgrace!
STEPHEN DUNCAN . 2024-11-04
MORE AT Google
I love the food, esp Vs price etc. But the last 5 orders I've made through Uber have consecutively had MULTIPLE items missing. I've reported this so many times I'm fearing I'm going to get banned from Uber eats because it's actually a joke at this point that they never get the order right. Just please check and double check the order tickets before you send. You can have all of my hard earned money I just want the items I've paid for man.
lunar_ magick . 2024-11-03
MORE AT Google
Great fries. Pity the staff were entirely clueless.
The Fourth Bardo 13 . 2024-10-30
MORE AT Google
Meal was lovely, would come here again.
Lorraine Elizabeth Burton . 2024-10-29
MORE AT Google
dead quiet yet it took awhile for food to come. was so bland, moist and cold. quite bad tbf.
jaack . 2024-10-26
MORE AT Google
Never got burritos disappointing after paying 30 quid
Morgan . 2024-10-13
MORE AT Just Eat
Order placed at 4.30, it then didn’t arrive till 6.15 after originally giving me an estimated time of 5.10-5.30
Callum . 2024-10-13
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Food was stone cold when arrived, and order time kept changing and jumping around continuously.
Isaak . 2024-10-13
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4 missing items in order, very disappointing and no way to get the food delivered only a refund available - not helpful as people left without their meals.
Megan . 2024-10-07
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Didn’t know there was a bunch of r-tards as thick as McDonald’s staff to be let loose to deal with the public but here we are
Jamie Forsyth . 2024-10-04
MORE AT Google
food was stone cold and very unhappy chips where stale i would consider compensation i forgot to order cheese sauce i then rang up to see if there was any way i could add it on the staff said they where going to ask management they then ended the phone on me. I then had to ring back i was then told it wasn’t possible .
sophie . 2024-10-02
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Payed 34.67 too not even receive any of the food we like, got some random order, will not be back absolute joke!
Shannon . 2024-10-01
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Ordered 2 meals only received one drink.
Joe . 2024-10-01
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It says delivered but I haven’t got it?
Angel . 2024-09-30
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Food was delivered 1 hour 30 after it was ordered, it arrived cold with stale chips, the delivery time was constantly increased as we waited to be disappointed with the food once it eventually reached us.
Molly . 2024-09-30
MORE AT Just Eat
Ordered a meal for for 2 picked nachos (two) got none! Got extra dessert cinnamon twists (chips would’ve been preferred if you don’t have nachos) only one taco arrived should’ve been two! Burrito was tiny and asked for guacamole (paid extra) didn’t get it! Never been so disappointed! The driver had said he’d just got a £40 fine for being parked outside waiting and told us the service was awful… He wasn’t wrong! I hope your refunding him the £40
Dionne . 2024-09-29
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order was confirmed at 12:38 and was not assigned a driver until 15:14
Emma-Louise . 2024-09-29
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Absolutely disgusting tried to make us pay for tap water. Joke.
Zak Lomas . 2024-09-28
MORE AT Google
sometimes you live mas and sometimes you don't
jon arbuckle . 2024-09-26
MORE AT Google
No food has been delivered? No one answering at the restaurant
Jessie . 2024-09-23
MORE AT Just Eat
Food was cold as out and no filling was not even a cm of mince and no chicken rip off
Lee . 2024-09-21
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Food was absolutely freezing not even the littlest bit warm, full meal spoilt gutted
Beth . 2024-09-21
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Items missing from my order AGAIN
Deborah . 2024-09-17
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The food is always good. Love a volcano burrito. Normally served fairly fast. No not drink choices however.
Steve Lamb . 2024-09-17
MORE AT Google
The lady at the ordering counter didn’t give us good service, I was there with my family and she gave us disgusted looks. The bin was full and we couldn’t fit any of our rubbish and she called us lazy. Please do something about this.
Kryztian De Asis . 2024-09-15
MORE AT Google
Was lovely and on time. My chips were freezing. But other than that good
Sara . 2024-09-12
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11 September at 3:50 AM the guy who is serving he showed very bad behaviour to customer. I don’t know how he got this job even he doesn’t know manner
bijoy jh . 2024-09-11
MORE AT Google
my order was missing 2 lots of fries
sheryl . 2024-09-10
MORE AT Just Eat
Freezing cold food when arrived
Kayleigh . 2024-09-07
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Ordered for delivery found when delivered the fries were missing 😭
Garry Chard . 2024-09-07
MORE AT Google
every single item was freezing cold, missing chips aswell, shouldn't have to order food and then heat it up your self at home makes no sense
Marc . 2024-09-06
MORE AT Just Eat
This is a worst restaurant ever, the drinks look alright but the tacos begin falling off and other food tastes bad and salty, I don’t recommend and never ever come back again!
Sophia Wu . 2024-09-05
MORE AT Google
Food says delivered! Did not arrive, driver was parked in street according to app for over 5 mins then it came up delivered, i have nothing, what happened to them having to take a code to stop this happening!!
Rebecca . 2024-09-01
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Order time kept getting pushed back and when it arrived it was cold. We had no Crunchwrap supreme - no one to get in touch with about this so now my girlfriend just doesn’t have a meal. Also £4.75 delivery/service charge to order another Crunchwrap even though it was their mistake???
Oliver . 2024-08-30
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Playlist was a 10/10 Felt like I was listening to my on repeat spotify playlist. Person on the till was super sweet (loved all the pin badges on their hat)
D.J Wilson . 2024-08-30
MORE AT Google
1st time trying, won't be back again. Burritos are very small, missing seasoned fries and churros weren't very nice either. Asked for no lettuce one taco and it still had lettuce on
mary . 2024-08-27
MORE AT Just Eat
Amazing place to grab some food. Definitely coming here regularly, In love with my burrito
lily welsh . 2024-08-26
MORE AT Google
I got none of the sauces I ordered. The food is average.
Arthur . 2024-08-26
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not what i ordered and was freezing cold
Haley . 2024-08-26
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I stated I wanted no tomatoes but found a bit of tomato in my food when I’m allergic, I asked for 2 pots of cali ranch sauce only got one I would like an refund as I couldn’t eat my food due to there being something I was clearly allergic to in my food
Eboney . 2024-08-26
MORE AT Just Eat
Burrito was lacking in filling (nowhere near as full as the example picture). Chicken trendies are okay. Rice was also okay but I'd recommend some kind of sauce. The cheesy fries are also alright. Value for money? Go to a chippy instead.
Chris . 2024-08-25
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Food was lukewarm warm but everything was there so was happy. Delivery time was good
Millie . 2024-08-24
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my order was delivered to the wrong address, and i never got a call from my driver. i dont understand why this was delivered without a code. i want a refund immediately so i can place another order
sarah . 2024-08-23
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Nice place,more food then before Lush
Rafał Charzyński . 2024-08-22
MORE AT Google
2hrs and 25minutes from ordering to delivering. Food was cold and inedible. Taco was soggy. Attempted to cancel several times with no avail. Rang restaurant and it rang out. Very poor service and food.
Ashley . 2024-08-17
MORE AT Just Eat
Just a gimmick now, they actually did used to try when they first arrived. Don't bother now though.
Pea . 2024-08-16
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Proper fast turn around but food was stone cold
Matt . 2024-08-16
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Visited Taco Bell last night and didn’t receive our order and paid for it. The order was quite large. The place was busy and clearly understaffed however was very unprofessional. Ordered food on the self service and at least waited an hour. Enquired about our order and it wasn’t even on their system even though we had paid. Attempting to call for refund and no answer after ringing multiple times.
Rebecca Harris . 2024-08-15
MORE AT Google
1st time ever and WOW did not dissapoint! Food was delicious, delivery was super fast and driver very polite! Great job Taco Bell thank you!
Leeanne . 2024-08-14
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Food was cold got the wrong stuff
Lee . 2024-08-13
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Missing items but other than that fast delivery fresh and tasted great
Ashlee . 2024-08-11
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Dogshit driver had a smoke break for 20 mintues and took my food
Allen . 2024-08-09
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It was all okay But the employee at the checkout, on 08/08/2024 at 19.00, who calls the orders definitely deserves a raise!!
Chell Minn . 2024-08-08
MORE AT Google
This is an absolute joke! 2nd time I’ve ordered food and it not be delivered yet it says it has! Ridiculous I want my refund
jack . 2024-08-07
MORE AT Just Eat
ONCE AGAIN ITEMS WERE MISSING FROM MY ORDER its so frustrating shen this happens. I left a note with my order asking them to make sure all items were there sort this out taco bel
Deborah . 2024-08-06
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Food arrived at room temperature, chicken taco was awful, the new burrito (chipotle chicken) was mid. Churros were excellent with the caramel sauce.
Peter . 2024-08-04
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Food was beautiful however the state they just got throwed into the bag
courtney . 2024-08-02
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for was freezing cold most went in the bin
Kayleigh . 2024-07-30
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Cold chips and missing sauce the filling of the burrito was incorrect
Jodie . 2024-07-27
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driver drove past were he was ment to deliver and took it half a mile away completely passing my house adding 15 minutes to the delivery which could have been much earlier, if just eat look t the tracking data they will be apauled at how far past my house this driver thought was acceptiabpe to take my order.
Colin . 2024-07-27
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sorry to write this, but: - had to wait 10 minutes for small fries, during what was the definition of not-busy time - someone was constantly trying to sweep the already-clean floor around me, making me feel like I should step aside - the printers in self-checkout kiosks never work there, which makes me feel they're either trying to save paper, or they just can't be bothered to change it in mcdonald's across the street I would get the small fries in an instant, busy or not
Mateusz Kajdan . 2024-07-26
MORE AT Google
Food was lovely. First time in Taco Bell.
sam longworth . 2024-07-26
MORE AT Google
Food missing items AGAIN from Meal Deal
Deborah . 2024-07-23
MORE AT Just Eat
The food tasted horrible, I threw away half of my meal. The tacos were disgusting and the burrito wasn't a burrito it was a wrap. The best part of my food was the drink which wasn't even created by them. The nachos were alright but they didn't really taste nice. I still can't get my mind off the tacos. I thought they would taste nice. Absolutely disgusting. Never ordering from this place again unless I want a drink.
Deborah . 2024-07-20
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Being an American and moving to Newcastle this was a dream lol. My only complaint is no taco bell sauce which was smart bc I would have had a purse full 🤣. Food was wonderful, employees were kind, it was clean and my british husband now loves taco bell!
Hope Lancaster . 2024-07-16
MORE AT Google
Absolutely yes 🙌 always hits just right 👌
Sophie . 2024-07-13
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Delicious food but had to wait a long time for it.
Susannah Foley . 2024-07-10
MORE AT Google
Waited 2 hours for my order to arrive, it then didn’t arrive and was marked as delivered so yeah I’m hungry and sad
Katie . 2024-07-08
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Food was late as the just eat map sent the driver to the wrong location even though the address we entered was incorrect, by the time it came it was cold and not enjoyable
Aimee . 2024-07-05
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Food was all spot on, would definitely recommend and will be ordering again! Thanks!
Sharnie . 2024-07-05
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Loads of things missing will never ever order from here again absolute joke
Rosa . 2024-07-02
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I have placed an order on the 30-06-2024 and when it got delivered to us it was absolutely shocking I would not recommend it to anyone there was not beef or chicken in the burritos and you could tell that they wasn’t bothered about presentation. I would love for a refund so if someone could get back in touch with me that would be great.
Sophie Haley . 2024-06-30
MORE AT Google
I still do not have my order I ordered this at 10:34 and I still do not have my order and it is now 12:44am. I love the food from here it is my favourite place to eat at but waiting for my food for this long is not worth it. My order now says it is delivered and I still do not have my food
Beth . 2024-06-30
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The worst food I have ever bought in my life. I bought a meal for 20 pounds. They sent me the food cold, and there was almost no meat in the sandwich. They sent me the sandwich empty inside. They stole my money. 💔🤬
Mahmod Aloufy . 2024-06-30
MORE AT Google
I would like to request an urgent refund to my bank please as the food was cold and chips were soggy. the bags seemed a bit too wet with grease which isn’t usually the case with Taco Bell. Thank you
Ryan . 2024-06-28
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It's the best fast food place in newcastle it's cheap always get my order right
Louis Ross . 2024-06-28
MORE AT Google
Wrong items delivered when I complained I was rejected a refund even though I never got what I ordered for
Ben . 2024-06-28
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Delicious! Arrived warm. Jalapeño sauce was amazing. Good value.
Vicky . 2024-06-24
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food was cold. Just not what expected 😕
Becca . 2024-06-23
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After wanting to try it was a huge disappointment small portions and disgusting fillings (well lack of fillings)
Emma . 2024-06-22
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The food is quite good, in relation to the price.
Ana Maria Dragomir . 2024-06-21
MORE AT Google
Not the most exciting taco I've had..small portions and the food was literally thrown in the bag.
Jonathan Heslop . 2024-06-16
MORE AT Google
I have not received my orders and the driver did not ring the ball neither attend my address. and now I wants either full refund or get the driver to deliver the same order.
Muhammed . 2024-06-16
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Didnt even come paid for food and didn’t get it
Gemma . 2024-06-16
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Food was cold didn’t taste nice
Jack . 2024-06-15
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I was missing items from my order my taco and cinnamon twist and lava sauce this is not right for now much I paid
Fay . 2024-06-14
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Over half my order was missing
Steven . 2024-06-11
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1790 Opinions
We popped in on Wednesday lunch after a crazy busy few days, and everything was lovely, unfortunately I didn't have much of an appetite so took my food with me (still great cold a few hours later), but my other half loved everything. I need to give a special shout out the the blonde waitress who was incredibly friendly, efficient, was running around seemingly doing everything but keeping her cool 100% of the time. Best service I've received in a place like this. I only wish I could have tipped her more!
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We were the first people to try out their bottomless brunch and the food, drink and service were all amazing! Staff were so lovely and were so quick - and food portions were HUGE so well worth it!
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Me encantaba Zapatista’s, cuando estaba embarazada de mi hijo de ahora 5 años y tenía antojos de burritos y cualquier oportunidad que podía hacer el viaje para obtener uno que promediara al menos una vez por semana. Lo visité recientemente y honestamente, estaba tan abrumado. El relleno estaba frío, soso y húmedo dejándome con un burrito empapado. Un poco de jugo es una cosa, pero estaba completamente empapado yéndose a pesar de comerlo inmediatamente por lo que es bastante desagradable. Ahora pienso de nuevo y honestamente, creo que tal vez siempre ha sido así, ya que sabía familiar, pero tal vez solo hay una falta de elección o mejores opciones que impulsa la popularidad? ¿Dónde están las especias, la frescura del uso de hierbas y cítricos... algo con sabor? También compré algunos nachos y de nuevo me encontré con salsa de aspecto anémico mocoso. Se están dejando muy abiertos a ser eliminados por un competidor más centrado en la calidad.
798 Opinions
The food was delicious I love it worth to try it