Sutton Hall in Cheshire East - Phone Number, Reservations, Reviews

The staff here were very friendly, cheerful and helpful throughout our visit. We went for breakfast on a Tuesday morning, but there was hardly anybody else there so very little atmosphere and we did feel a bit exposed. The coffee (flat white) was absolutely delicious - one of the best that I’ve had in a very long time. My friend ordered Eggs Benedict, but was told that they didn’t have any ham! Really?! She had to settle for bacon instead. I ordered the full English, without certain bits, which was absolutely massive. Everything was great - tasty sausages, perfectly cooked bacon, crispy hash browns - all well cooked except for the eggs. The poached eggs on my friend’s breakfast were way overcooked with no runny yolks. On the other hand, the yolks of my fried eggs were ‘snotty’ on top but beginning to get solid at the bottom. Surely a chef knows how to baste the yolk on a fried egg? Even I can get that right.

Booked for a lunch with 3 adults and 3 young children. We arrived before midday and given a table right near a door way. Hardly any room for 2 high chairs and nowhere for the pram. We put the pram over near the fireplace to be told we couldn’t leave it there but was offered no alternative. Another waiter did eventually offer us a place to put the pram. We were sat for 15 mins before we were offered drinks and menus. After ordering we then waiting a further hour for food- which with 3 small children is no mean feat to keep them still and entertained. At no point did anyone apologise or offer more drinks. People that ordered after us were getting their food and in the end we had to ask- again no apology. No one came over during our meal either to ask if we were enjoying it. I mentioned this when we payed on leaving and a half arsed apology was given. Get the impression it isn’t very child friendly. The food however was very tasty, shame as our over all dining experience was tainted by the lack of hospitality by the staff.

Really disappointed after a lovely experience just a week before on a Tuesday. Me and my husband hadn't been for years after we thought it had gone downhill, but due to another pub being shut, I'd booked in last minute with five people and they had loved the place, the smashing welcome from the staff and the food, so I decided to treat me and the husband to a Sunday lunch there, expecting the same outcome. No complaints with the welcome or the staff again, but when presented with my beef dinner I was dismayed to see the meat draped over a spoonful of cabbage, watery gravy, three roast potatoes (I prefer mash too!) and some sort of pureé (which gave an overwhelming aftertaste of licking a wooden lolly stick) and honestly thought 'seasonal vegetables', as per the menu, would at least include carrots, especially as my husband had one carrot with his pork, which he gave me. Deflated, I started on the meat, which turned out to be a struggle to cut with a normal knife due to connective tissue, and was not only gelatinous, but tasteless too without having to add a massive amount of salt. I gave up after one slice. I was so fed up as we also happened to be really hungry, where normally I'd go for just a starter as I can get overfaced by a big meal. We never complain but when asked by the member of staff how it was, we actually told her because I was so disappointed, including the carrot issue - the carrot my husband gave me had honestly been the highlight! She was genuinely interested and said she'd go back to the chef with my comments and came back with vouchers for £12 off 'next time we go'...but we won't be going, so they were futile. To add insult to injury we stood up to leave to see the adjacent table just being served with beef and saw carrots on both plates...so my carrot had just been left off after all, which the staff member didn't admit to! My conclusion is that it's probably volume of covers on Sundays far outweighs quality compared to weekdays, but for £22, it's not even a cheap roast. You have to pay extra for 'sides', which you don't think you'll need unless you're absolutely ravenous, as you sort of expect the basics to be on the plate already. (Yorkshire pudding £1.50, Pigs in blankets £6.25, buttered vegetables £4.50 - which YOU NEED!) I had to have a McDonald's cheeseburger on the way home when we stopped for petrol because I was so hungry. (Actually, reading this back, I'm now quite angry!)

The food as always was excellent so a big ‘thank you’ to the Chef’s 😃 and the service by the team was friendly and caring. The person who we had today was Sarah, who is always a delight and looks after our Mum with extra fussing! Thank you everyone 😃

Service started out badly but improved. We had come for the Saturday brunch and arrived before noon but were told brunch had finished. We were shown to our table and left alone. A couple staff members were talking about us, but not talking to us. Staff members lit the candles on every table but ours. Around the time we were preparing to get up and walk out, a staff member finally came to take our order. I should point out it was not busy at all. Broccoli and cheese soup was very good - highly recommended.

My friend and I had an amazing English breakfast sat in beautiful surroundings. A great start to the weekend. Really good service from Archie. Will definitely be returning, it felt very decadent.

A wonderful spot for breakfast. Friends had recommended. A cosy welcome even on a wintery summers day 🙈 Archie, our server, was warm & friendly the perfect host for a treat of a breakfast. Full English breakfasts were perfect. Beautiful surroundings. Huge thanks for a happy morning.

Bartender Lucia was very friendly, great service. Also Manager Jack very welcoming. Haven’t been here since refurbishment, will definitely come back. 🙂

The Sutton has become a bit more unpredictable recently with very variable service. Last night we waited a long time for our food, but when it came it was truly excellent. Joel was our server for the evening and he was extremely good, helpful and professional. He is a great person to have looking after you. When asked about the wait he went away to find out and came back with a reasonable explanation, and I felt my query had been properly addressed. Two comments I would add though are that if there are dishes that have a 20 minute wait time that should be mentioned on the menu, and that if too many orders at one time are an issue at 6:30 at night a venue like this should ensure it has the staff to manage that.

Absolutely amazing place to eat! Brilliant choice for gluten free. Fantastic food and service was lovely! Especially Claudia who looked after us so well, and was so attentive! Two members of our party had allergies, and the staff went out of their way to make sure they were catered for. Overall 10/10!

Called in today for dinner with my husband and youngest daughter. Atmosphere and food was great as always. We were served by Claudia she was welcoming and friendly, nothing was too much. She went above and beyond to make sure our visit was a pleasant one.

Lovely night and dinner. Been coming to Sutton Hall for many years as a regular but our server tonight Claudia stood out and was charming and gave us perfect service.

On a Sunday in May, my partner and I had the pleasure of dining at Sutton Hall, courtesy of an invitation from our neighbours. Our lunch was scheduled for 1 pm, and the drive up to the hall set a lovely tone for the afternoon. Nestled in a quintessentially English country setting, the hall presented a visual feast of meticulously maintained grounds dotted with vibrant tulips in full bloom. Upon entering, we were captivated by the elegant décor featuring polished wood fixtures that gleamed under the soft lighting. We were seated in the green room, a wonderfully serene space that offered a cool retreat to relax and enjoy the company. The lunch itself was delightful; I chose the bacon steak with chunky chips which was cooked to perfection, while our friends savoured their steak sandwiches. The table service managed by Archie was flawless. He was very friendly, welcoming us with the warmth usually reserved for regular patrons. For dessert, I indulged in a cheesecake accompanied by a raspberry sorbet, which was simply delightful. After the meal, we took a leisurely stroll around the splendid grounds to fully absorb the beauty of Sutton Hall before heading home. This experience left us thoroughly impressed with the beautiful setting, flawless service, and exquisite food, all served at just the right pace. We certainly plan to return; for my partner and me, it was an exceptional first visit. A big thank you to Archie and the team at Sutton Hall for such a memorable experience, which I'm pleased to rate at 5 out of 5, as it was absolutely faultless.

YUM! Absolutely lovely meal. Made extra great by our waitress Leah. So attentive, polite and a really sweet girl. The building is beautiful, we love coming here.

We visited Sutton Hall without a booking hopeful of a table, from the moment we arrived the setting is so cosy for a family dinner out and the staff are more than happy to help. Archie was our waitress, he did a fantastic job from start to finish, explained the menu answered all our questions and was great with the children. We will definitely be back to Sutton Hall!

Great family and dog friendly place. Lovely atmosphere, great service( thank you Archie for looking after us and your help with food choice. Definitely will be back.

Just a brilliant place ..my family and I love this place.. and highly recommend it.. the food is just amazing as is the service..staff and everything about the place. It’s a great place to stop in if you have done a walk on the canal or are just passing. It’s also a great place for special occasions and also has great areas that you can book for other events. A great place and a gem.. a must visit if you are in the area

A most enjoyable visit to a great dining pub in a fantastic building. The four meals our party ordered were all excellent and the hand pumped Buxton dark mild was delightful. We were served by Claudia who was friendly, hepful and attentive.

My local...excellent atmosphere excellent staff lovely pub would recommend you visit this place for either drinks or lunch /dinner.

A lovely evening with friends enjoying wonderful food in a cosy, relaxed atmosphere. We were looked after by a charming, smiley Claudia, who was very attentive and knowledgeable. We even got an extra flapjack for the member of our party who didn't have a coffee!

Another great meal, with excellent service together with friendly banter with our good friend Archie,as he (once again) ensured that everthing was to our satisfaction. Thanks again to everyone involved. Lindsey & Eric

The food here never fails to impress, and the service is simply excellent. The staff are friendly and helpful, and are always welcoming to both us and our dogs. The menu has a range of starters, mains, light bites, and, of course, brunch at the weekend! I'd definitely recommend a visit.

The best roast in Macc! (The cauliflower cheese was extraordinary.) Delicious food and fantastic service. Would highly recommend!

I arranged a family gathering for 50 at Sutton hall this weekend. Having struggled to get in contact with the restaurant over the phone for the past couple of weeks, I was nervous for what the day/event would hold as everything was done via email, even the last minute changes the day before. I needn't have worried. Service was excellent, the food was tasty and so well organised including carefully catering for multiple allergies. We had pre-ordered off the menu too so lots of different dishes. Ordinarily I would say that my only gripe is that it can be a bit loud but, on this occasion, that was probably down to having 50 people in one lunch party! I highly recommend Sutton Hall if you're in the area or looking to hold a gathering. There's a tractor outside for the kids to play on, they allow dogs in certain areas and there's items of interest all over the place. That's all on top of great food, great drinks and great service. Thank you.

I booked a table for two for a Friday lunchtime. We will locate us in an excellent position in the library room. Knowing the building well, being a fairly frequent visitor, this is pleasant seating area if choosing to sit inside. Continuous rain meant the choice of the cage or the patio area was unsuitable. We both choose a light lunch which was tasty and nicely presented. Not wishing to have a dessert we concluded with two coffees. We were served by Sarah J. who is professional and welcoming being both courteous and competent. I would not hesitate to recommend a visit to this unique property where both service and quality of food is to a high standard.

Lovely evening. Great food. Great staff and service Couldn’t fault it on any level Would highly recommend 👍🏼👍🏼👍🏼👍🏼

Went for Sunday lunch with the family. The staff were really friendly and attentive and the restaurant was lovely and relaxing. We all opted for the Sunday lunch and it was very generous portions. The food was cooked to perfection and this place would be...

Sparse, average food at expensive prices. There are better places to eat with better menus & less expensive around this area. Noisy! If you have lots of children & don't mind being ripped off this will suit you. But if you want quiet with no...

We have been to Sutton Hall several times in the past. On this occasion we went for lunch with family members. As anticipated, we had an excellent meal in an atmospheric pub - restaurant. There are many interesting pictures and prints on the walls. It...

Delicious Sunday lunch. We had the roast and cheese/onion pie. Prompt service. Great atmosphere. Our dog even got a bowl of water and some snacks ☺️.

Arrived Sunday for breakfast with just 15 minutes before service finished Two of us had the full English breakfast It was terrible I think the bacon had been cooked at 9 o’clock that morning it was so hard the tomato I felt sorry for it...

We had booked the Library at Sutton Hall for the reception after a funeral last week. Things was, there were more people at the funeral than we had expected. This was very nice as a mark of great respect to the departed, but we were...

I was really looking forward to eating here but from the minute we entered I knew that things were not going to go well. Our table wasn't ready(which was fine) we were asked to sit at a table near the bar, which I had to...

We dined here on Mothers Day. The menu looked nice if a tad expensive at nearly £40 a head. We started off ok on a nice big table in a back room. Service was a little slow but that was understandable given that it was...

Held a lunch party for 24 of our family celebrating my son's 18th and dad's 80th. From the ease of organising the pre-order to the welcoming and attentive staff during the meal, it was fantastic. Thank you to the team for the lovely room, food,...

Great place, beautiful interior, staff is friendly and great service, however it is over price for what they serving. My friend ordered a vegan antipasto small portion for £8.95 and i ordered a light bite Smoke Haddock & Salmon Fish cake £12.95 only one tiny...

Not been to this lovely old pub since we moved house ten years ago and it was as good as ever. Beautiful inside, great service and an interesting and tasty menu. Prices are reasonable as well. Keep it up.

Wonderful place for food, our meals were cooked to perfection, and the service was excellent, our deserts were served by the youngest, daughter of the owner, and she did a marvellous job,will make an excellent waitress eventually. Would highly recommend.

An impromptu lunch, as other plans scuppered due to weather. I ordered Haggis, Neeps & Tatties, can honestly say it's the best food I've had in a long time. Tomato sauce in a glass bottle, that tastes like tomato sauce! Lovely atmosphere, great service.

I went here with a large group of friends and was so impressed with the different rooms, atmosphere and food. Stunning location and will be back.

Afternoon walk/ pub crawl and this was our final destination. Friendly greeting and decided on a glass of the Sicilian Red, Nero d'Avola I believe. Sat in front of the open fire, lovely ambience. In fact it was so good, we stayed for another. We...

Came for an evening meal to be welcomed by friendly staff. Had a drink in the bar prior to going to our table which was nice and warm (open fires around) and a good atmosphere. When seated we ordered a camembert to share (which was...

Great meal with the family again at Sutton Hall. Lovely well-presented food and good service even when busy with the Christmas rush. Refurb looks great and wanted to say a thankyou to all the staff.

Visited on Christmas Eve, very disappointed that there was no Christmas menu, just the standard Sunday menu. Service equally disappointing, our waiter was surly, uninterested and lacking any customer service, he was even on his phone while leaning up against a table! We've visited Sutton...

My family and I have had really positive experiences at Sutton Hall during past Christmas Eves and today was no different. Great food, friendly and attentive service and a great setting. We’ll certainly be returning next Christmas Eve and hopefully before!

Visited on a Sunday expecting the Christmas menu, however only the Sunday menu was available which was slightly disappointing. Nevertheless, I ordered the cheese and potato pie and it was so creamy and decadent, only complaint is I wish it had some more greens with...

One of my favourite restaurants as the surroundings are lovely, the atmosphere relaxing & and parking is easy. The restaurant has several rooms which makes dining a little more intimate. We were a group of 8 and were seated at the table we requested via...

Introduced to Sutton Hall by our friends who had been before. Excellent venue. Wide choice of a festive menu and the food was very good. Warm comfortable restaurant. Nicely decorated pre Christmas. Friendly service from Gaspar who was very helpful, attentive and cheerful throughout the...

I just wanted to commend Sutton Hall for an exceptional evening yesterday. Having been in the hospitality industry for 35years, I can honestly say that I’ve had few more impressive meals combined with wonderful service. There were four of us and the front of house...

Fabulous meal, food and service was exceptional. All staff friendly and welcoming. Christmas food was superb! All decorated nicely for Christmas! Can’t fault it!! Highly recommend. Lovey start to my Christmas season!

We ordered fish and chips it was very poor.I was invited so didn't think it was appropriate to complain.But the only reason I give this review is I like the pub but I will not be dinning there again unless I see a big improvement

Very disappointing Sunday lunch. Staff were perfunctory rather than friendly and welcoming. Very expensive, limited choices on the menu. No wonder they don't put the Sunday menu on the website with those prices. When our order was finally taken, the food came very quickly, suggesting...

ordered: King prawn Pathia (sweet and sour curry), fragrant coconut rice, warm flatbread (706 kcal) 17.95 I received plain rice with a prawns in a spicy packet/ jar tasting, tomato sauce . My husband had a very small fish cooked in too much batter and...

Had to wait ridiculous length of time (over an hour) for meal to arrive Meal not worth it when it did - very overpriced for what eventually turned up on the plate Overall Service was extremely poor and very neglectful They failed to clear plates...

Great service lovely atmosphere and good fresh food, loved the small dessert and hot drink option for pudding. Busy but seated and served quickly. friendly bustling place

A lovely, safe environment for a meal out. High ceilings, well ventilated and attentive staff. The food is always good.

Lovely meal, plenty of choice of drinks, and service was exceptional. Will definitely be going again.

We arrived with muddy boots, a dog and toddler - a challenging party! We enjoyed a warm welcome and excellent service. Our young grandson had space to wander. Food was excellent; I had beef in Red wine which was well seasoned and delicious- pudding of sticky toffee pudding unctuous and sticky . All round a lovely afternoon. Whatever staffing challenges experienced during Covid seem to have been overcome. Normal service resumes!

The team at Sutton Hall really looked after us today.Such a lovely setting for a winters lunch! A glowing roaring fire ,cozy corners with beautiful Christmas decorations and really delicious beautifully presented food! The staff were so kind has to parcel up our Christmas pudding to take home!! There is something magical about this place even when it is raining I still find it enchanting. We will certainly be back soon!!

We really impressed our old friends with our visit to Sutton Hall for a meal and drinks.Superb selection of real ales, notably from local micro breweries. Menu a little different from the norm, interesting and very well presented. The staff were friendly and approachable without being patronising. All in all, a great evening out!

Dreadful food ! Sunday roast !!!! Red roar meat Raw potato (1 of) Poor staff Will not be returning / it’s a shame because it’s a beautiful old building , but in the wrong hands

Dans un cadre particulièrement jolie et typique, ce restaurant est parfait pour un déjeuner en famille.Les serveuses sont charmantes, et les plats servis sont très copieux et particulièrement délicieux.Je recommande notamment l’agneau.Tout est réuni pour passer un bien agréable moment, et se régaler de la cuisine locale traditionnelle.

Superb, superb, superb, I cannot recommend the service here higher! The attention to detail when you report any sort of food intolerance is exceptional, if only all venues were like this!

Hadn’t booked a table but just got lucky! We all had the Sunday Roast 2x beef1x pork and 1x half a chicken. Beautifully cooked veg and meat. Crackin beer as well in a stunning Grade 1 listed building. A real gem of a place !

This is so galling. Sutton Hall used to be one of my favourite haunts, and still should be, but it desperately needs better management. The menu is fairly bland and never changing, fine for a one-off visit, but boring for repeats. Even having a specials board (as they used to) would be a major improvement. Some of the staff are excellent, but others would benefit from training and management guidance.Little attention is paid to COVID-19 precautions, no staff wearing masks and customers back to congregating at the bar.Opening times are inconsistent, and do not match those stated on the web-site. More care about the amenities would help (outdoor heaters not working, tables not cleared, some chairs pretty uncomfortable) The location is superb, inside interestingly decorated and outside wonderful in the Summer. If the issues could be addressed it should return to former glories

Met for lunch, great food good choice from lighter bites to full meals. Offers a hot drink with smaller version of a pudding which was great as sometimes after two courses a full pudding is too much but you still fancy something sweet to round off the mea. really friendly staff and helpful. Friendly without being over familiar.

It was busy, but the best Sunday lunch I’ve had for along time. The food was hot, tasted good and a big portion. The service was very good too. Tables were nicely spaced.

Its very difficult not to be impressed by this place. Set in lovely countryside, as soon as you enter there is a feeling of a time gone bye. The pictures on the wall take you back in time. Surprisingly the food and beer are not as expensive as you would expect. The meal we had was very tasty and very well presented.

Sunday luck today very disappointing. Food really bad really bad roast potatoes horrendous gravy like water. How hard is it I thought they had a chef I could have made a much better meal but went out to celebrate 3 years of my mum passing with my 2 daughters Place looks fancy but with food like that it’s all smoke and mirrors REALLY POOR

Sunday last minute decision to call in. Delicious meal in a nice setting. Excellent service throughout. Will be back and thorough recommend.

This pub has a beautiful friendly and cozy interior and lots of outdoor tables too. The menu is extensive and tasty and staff were friendlyvwith prompt service.

We have visited on several occasions now and have always had a good experience. The food has always been of good quality. On the most recent visit we enjoyed the steak sandwich and the crispy beef salad. delicious, and just the right size for lunch.Lovely setting and good service.

Booked a table for the extended family during a narrowboat holiday. Online booking - simple. Amended booking by email to request a dog friendly table. Responded immediately and professionallyBuilding and Surroundings spectacular as was the food and service. They have a large dog friendly room so non dog lovers are kept well away. Mini deserts and a coffee were a huge hit with us - great idea. Not the cheapest but no ridiculously priced - you pay for what you get - this was a superb place to dine and highly recommended. So handy for narrow boaters too. Definitely will go back. Thank you Sutton Hall !

We visited Sutton Hall for Sunday lunch as we had dined here before and really enjoyed it. On this occasion we had to wait a long time to be served in between courses and were told when we mentioned it whilst paying the bill, that they’d had a large party in and lots of people dining outside and should have been warned when we were seated. We weren’t. The food was very disappointing. My husband had leek and potato soup which was tasteless and the main roast diner looked as though it had been thrown together. The gravy was watery as was the cauliflower cheese. We won’t be dining here again!

Nice surroundings, poor food.I heard great things about this place and was expecting great things. Unfortunately, this wasn’t meant to be. We ordered calamari, chicken with bbq wings, broccoli and Stilton soup and fish and chips. 15 mins later, the server later told us that they’d ran out of calamari. (Even though it was 12 midday!) The chicken wings were over fried and too dry. The soup was served and it tasted like dishwater. It was awful. Bland and tasteless. I didn’t eat it and told the server that it wasn’t good. She apologised and deducted the soup from my bill. The fish and chips were nice, but it’s hard to get that wrong. I won’t eat there again.

Took my Mum for a light lunch, had previously enjoyed meals in their sister pub and was looking forward to it. The building is fabulous, a good range of real ales and a menu that would appeal to everyone. Food was first rate and all the staff we met were friendly and welcoming - Mum is already planning her next visit!!

Thanks to the team for a great experience at Sutton Hall on Saturday night. We stopped overnight with our motorhome and had dinner for our wedding anniversary (a fair exchange after all!!). The team moved our table forward an hour (we were starving LOL) and had a nice meal in relaxed and beautiful building with lovely peaceful surroundings. We had a nice walk along the Macclesfield Canal (2 minutes walk away) and an early morning enjoying the view across the fields. Good and friendly service, made even better by the personal welcome by the manager who came to say hello at our table and remembered details from the chat we'd had by email.

Had a lovely early evening dinner tonight - was not planning to but both of us went for the 3 full courses - all round great food and very quick and efficient service.

Great place for lunch, good service but not the cheapest. Nice surroundings ad worth a visit if in the area

We’ve been visiting Sutton Hall for many years and have always recommended it to others, however, our visit last week has left us in no hurry to visit again. We were celebrating a family special occasion and on the online booking form had asked for a table in the library, or close to it. When we arrived, we were shown to a table right by the corridor for the toilets next to the bar area - this was a dog friendly area (we don’t have dogs) and there were 2 at the table next to ours whom the owners kept on a lead but they did bark a bit. Not a great start! The menu was very disappointing, there used to be many more appetising choices, my parents really struggled to chose something. No fish pie, (affordable) steak, gammon etc. I ordered the salmon and smoked haddock fish cakes from the lighter bites section - they were very mushy inside, no chunks of real fish like you used to get and no real fish flavour. The steak and ale pie, the burger and the ham, egg and chips were just ok. We didn’t bother with dessert! This place has gone from very good gastro pub to your usual pub grub but the prices haven’t been lowered to reflect this. Underwhelmed!

Expensive pub food, our second visit and the portion sizes were very variable especially as I ordered the same starter. However the service was excellent, would I rush back, no! On the positive it's a lovely character full building set in lovely grounds.

We went for a lovely family birthday lunch, however whilst we were there my Dad who is 85 felt unwell (probably due to the heat of the day) our waitress Grace overheard our conversation and immediately offered assistance without causing a fuss, we moved Dad inside to the shade, sorted the bill and got him home, where I am happy to say he’s made a complete recovery. We all had a lovely lunch and the service was very good and friendly but extra praise must go to Grace for the way she handled our situation, without causing my Dad any embarrassment and without drawing attention to us, very professional , thank you

Met up with family we hadn't seen for a while. Had a wonderful evening. Plenty of parking. The service from the moment we arrived was excellent. We received a warm greeting on arrival and food and drink was delivered in a reasonable time, The staff approached us regularly to ensure everything was OK and was there anything we required. Beer was good. Om a warm evening we were given option to eat in or out and choose in. Ambiance of the place was pleasant. The food was OK typical British Pub fare. Indoors I felt Covid Safe even though the restrictions had been lifted.

Called in for a drink after a nice day out. Member of staff who served us was friendly and helpful, but that's where it stopped unfortunately. We had asked if they were still doing food and was it possible we might get something to eat. No problem was the reply and we were given a sheet menu to look at.Decided to go outside at first on the rear patio. A young lady did approach us to see if we were ready to order, but we asked if we could go back indoors to eat as it had gone cold outside. We were pointed in the direction of a rear entrance and that somebody would be able to see to us.We stood waiting patiently in what can only be described as a transit area between the kitchen and the various dining rooms. A tall spectacled chap with a coloured quiff eventually acknowledged us as to what we wanted? I asked if it was possible to have a table for the 2 of us to have some food. Somewhat abruptly we were told he wasn't sure and would have a look for us.After several more minutes of waiting with drink in hand he re-appeared and asked us to wait in a side room. I believe this was called the 'locals bar'. Time ticked by and it was impossible to ignore that a lot of the tables in this room had lots of dirty plates and glasses left on the tables after people had clearly had meals. Quite unsightly and off-putting to be honest. Eventually, the gentleman who had initially served us our drinks saw us and pointed us in the direction of a corner set of chairs and table where we would be more comfortable.Time slowly ticked by and yet still we hadn't been told what was happening regarding the table for 2 enquiry ?? A member of staff did appear at one point, but that was only to clear the tables that were left in a right state.19:39 we were served our drinks.....and by 20:31 we were still waiting to hear something. After approximately another 5-10 mins, the chap with the quiff who shoo shooed us into this room approached us and asked if everything was ok ? I responded with 'you are kidding aren't you ? we were hoping to have some food and yet we've been left waiting almost an hour for you to get back to us. We've had our drinks so we are going now' His response was a simple apology and that we must have been lost in transit as they were busy. HE put us in that room in the first place.....and strange how people who came in after us all seemed to get the service we were so shockingly denied ??Very poor to be honest, not the best of customer service......and i would suggest an improvement regarding leaving dirty plates and glasses for quite such the length of time as we witnessed. Poor hygiene standards to be fair, I'm sure the flies and wasps coming through the open door didn't mind the food waste and leftover drinks though.....they will have had a field day.....at least they got something to eat!!!

A beautiful location on a beautiful day to eat. Although COVID rules relaxed we felt uneasy. Outdoor tables closely packed. We were seated in a very small room with two other groups, tables less than 2m apart despite a lot of space elsewhere in the building. We really should have asked to be moved. The staff did wear masks and sanitised tables. The food was excellent.

Only visited for drinks thankfully as the service was terribly slow and it wasn't particularly busy. Thankfully we had already eaten elsewhere as we had originally considered here. Prices don't warrant service or atmosphere.

Nice setting, lovely staff but disappointing food. Two steak baguette were almost inedible. Dreadful cuts of steak that were full of fat. The kitchen would have known and still served it.

Menu hasn’t changed for well over a year. Service very slow Room decor in main dining room dull drab,chairs uncomfortable. Food good quality. Price average rate,if slightly higher than surrounding good quality gastro pubs. Local beer always excellent. Garden and area beautiful.

Very nice food, simple and very tasty indeed, amazing desserts, service a tiny bit slow though. Lovely outside setting

First time back inside Sutton Hall and it didn't disappointment. Lovely friendly welcome, great service even though it was clearly a very busy night. Food was great. It felt very safe and almost normal! Well done to the team, keep up the great work.

Called in after lockdown for a few pints in the garden.Enjoyed the Lucan bitter as always, but when the bill came I was shocked to see the price had risen to £4.00 a pint.Come on, this is a pub in Cheshire, not central London.The other pubs in Sutton have kept prices to pre lockdown rates, £4 a pint is just too much.As much as I enjoy the Hall, I cannot justify paying the inflated beer prices.Hope they get revised to a more sensible rate, then I will be back.

I went with my mother for Christmas lunch but were both very disappointed. The jus with my starter came separately and after I was halfway through it so very dry. The main course vegetables were rock hard so my mum could not eat any. The roasted potatoes seemed to be just frozen from the supermarket, no real taste, the red cabbage and sweet potato mash were cold. My Christmas pudding sauce was lumpy an had no hint of the brandy. Mum's chocolate plate items were tasty but so dry as to be inedible quite quickly, just some pouring cream would have been required. Then despite the menu including tea and coffee and mince pies we were charged extra for them until I rejected the bill. £80 each for what was school dinner quality food. I know it is Christmas but this actually spoiled our day not added to it. I won't be back either at Christmas or any other time.

Absolutely fanatic food, good service. Equally as good as it’s sister pub the Bull at Mottram, another one of their pubs.

My family and I ate at Sutton Hall on Christmas Eve. Food, service and surroundings were excellent. We had a great time and will return once restrictions allow.

We ate at Sutton hall last weekend it always feels very safe the staff are excellent, we were taken to our table by Tom who is always very friendly, the atmosphere at Sutton hall is always cosy, especially at Xmas time, well worth a visit.

Despite all the restrictions, Sutton Hall did not disappoint. Delicious food, good traditional variety of choices, including the best around for vegetarians. There must be a great chef there, the menu is always fantastic. Thank you! And see you again soon, we have already booked!

Sutton Hall is very local for us. We love it and have been many times, but not since Covid. We've now found out that they do a "Click and Collect" and had the most amazing gluten free Fish and Chips to take away last night. It was so good, we really enjoyed it and couldn't fault it in any way!

Maybe not the easiest place to find but worth the effort. A beautiful historic building and excellent food and beer. I felt very safe in a Covid environment

We decided to pop out for Sunday lunch which rarely happens as other half likes to cook himself.We arrived over half an hour early for our table thinking we could have a drink before. Completely forgetting we needed a table.Friendly and cheerful service on arrival. Managed to move us to an earlier table to accommodate is which was great.We sat in the library area in a table in the corner, lovely and quiet.We had the starter of Camembert to share (last one i believe ) Good portion size to share.Followed by a small beef Sunday roast and the lamb shoulder will all the Sunday toast trimmings. Portion sizes were Great Yorkshire puddings were huge. AMAZING.over all food was great. Service from the lovely waitress was 1st class.Will definitely go back after Lockdown.Shame you guys can't do take away service.

Great meal here after a walk around Teggs Nose. Good welcome and friendly staff willing to answer questions about food and the history of the place (which is fascinating). Meze platter starter was v tasty - lots of flavours from the med including lovely artichoke and sun dried tomatoes. Burger for main was massive. Again v tasty. Good chips as well. Finished with Waffle and ice cream - good pud. Everyone enjoyed their meals. Dog v well behaved as well !