Based on 72 opinions finded in 1 websites
Opinions
Yummy food and excellent service
TUNGANDAME . 2024-04-27
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Lovely food. Well priced, polite staff, faat service. Arrives hot
Natacha letourneau . 2024-02-21
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The best kebab I've had in the region, the staff inside is very friendly, thank you very much, Surrey Grill deserves more than 5 stars
Bilal Demir . 2024-02-18
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Got a lamb shish for a family member. The food tasted nice but caused diarrhoea to the person.
Tibor D . 2024-02-18
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Good kebab. They give you a side salad, instead of putting it on top. Which is genius
Rudi Lawless . 2024-02-14
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A huge majority of the one star reviews are fake (Probably flame kebab customers). I've used this takeaway for years, All of the employees are respectful and professional. This is the best Kebab takeaway in Byfleet.
Rob . 2024-01-28
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I love the food so delicious but the atmosphere was a bit boring nothing fun at all!!
Inaya Hussain . 2023-12-31
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Its a little Gem of a Kebab house. Great food, lovely staff...I will be returning!
Rob Neumann . 2023-12-13
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This has been one of my favourite take outs. Normally happy with the service and food but the last occasion very under par with the food. I ordered one of my usual kebabs tonight but when it arrived it look deconstructed and much less. I call the restaurant to say it seemed they sent the wrong item. I was passed between 4 different people before being told it was due to being under new management. When I queried if that meant I was paying the same for less food, I was put on hold and then hung up on! Shocking service and I will not be using them again or recommending!
Lena Duchnowski . 2023-12-04
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Friendly staff and reasonable prices.
John Grover . 2023-09-26
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Pizza's great kebabs bloody awful and burgers just ok
Rob Dickson . 2023-09-22
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2.5 hrs to wait for delivery is not acceptable - SG either accept the order on a reasonable time frame or don’t accept it and let your customer go elsewhere - very disappointing
Nicola Angus . 2023-09-22
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Accepted job then cancelled order after deciding that the 5 miles was too far despite uber eats taking our money. When I called to ask why the gentleman who answered said too far too far then put the phone down! Not recommended.
Richard Buchanan . 2023-09-17
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Decent pizza. Very reasonable prices. Good customer service.
Syed Mustfa . 2023-08-15
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Everything was good food nice prices are reasonable but there's always a room to improve
Adam ghani . 2023-07-31
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So rude, I ordered a pizza and a couple of other bits it turned up cold so I phoned them up they said the next order will be free , I phoned them up a few days later (I phoned at 6) and they didn't even bring my order out!!!! They have now blocked my number and arr being so rude and unprofessional!!! Absolutely disgusted with it!
jody ellwood . 2023-07-01
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Excellent food, excellent service. We were missing an item on delivery and they sorted it all out within minutes. Would definitely recommend! Thank you!
Holly Wood . 2023-05-12
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They never delivered by food and charged me £25. They said the delivery was on the way and never arrived. Their food was not great in the past.
Saleem Fanijten . 2023-04-26
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Food was cold, half of order missing
Kate Stead . 2023-02-09
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We have been ordering here since they opened and we had a problem with delivery turning up very late and cold. They were extremely rude and not apologetic and put the phone down as they were previously when delivered to wrong address.They have now lost our custom and we won’t be ordering from them again. The food was good but getting smaller and smaller.
Natalie Ebeling . 2022-12-31
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Normally happy with the service and food but the last two occasions very under par with the food and how long it took to actually get it delivered and the price seems to be creeping up slowly as well....
Michael Frost . 2022-12-10
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Food was overcooked to a point where it was not edible. Prices are extortionate even if the food was half decent. £7 for a wings meal which was burnt Wings were very hard and had a burnt taste to it. Chips were the same. They had been fried till it was hard with a bit of crunch. Not sure why he crammed all my food in a small box when he could've used a bigger box. Made a mess with the sauce when I asked for mayo and chilli sauce. Did not finish my meal and had to throw it away.
H . 2022-10-24
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Very disappointed with our most recent experience. We ordered our usual kebab feast meal deal. We were informed that the price had increased, which we completely understood and we were quite happy to pay. Upon receiving our food, we were informed there was a delivery charge, which we were not expecting. Especially as we live 0.5miles away and spent £30. We then opened our delivery to find that it was considerably smaller than it used to be. The chilli sauce was watery and tasteless and the chips weren't hot. Before writing this review, we attempted to speak with the manager to voice our dissatisfaction, and he was completely uninterested and hung the phone up on us. Real shame as it was a family favourite before, but now we will not be using them again.
A&C . 2022-09-26
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Do not miss this place I’m a regular customer just got large chicken Shish the best kebab around and most polite and friendly service
jack . 2022-09-17
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Horrible service. Food never came. Managers laugh at you.
Roshan Saund . 2022-09-09
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We arrived very late with my Girlfriend, and the guys were very kind, friendly, funny. The food was delicious. We are very satisfied. We will be back. ;)
Nagy Hajnika . 2022-09-07
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Mixed meat Large? A little bit of meat on mountain of chips side salad served in an egg cup sized bowl. £13 I don't think so..rip off.
George Burden . 2022-08-05
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Food took over 2 hour and still hasn’t came yet
DrFrosty5a . 2022-07-29
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Really burnt and stale food, not sure how long our food had been waiting for, never had a kebab this bad, smelt of burnt, like burnt toast, crunchy - chicken donner is not meant to be crunchy. My work colleagues use this place regularly, we will not be using again.
Joshua Ageros . 2022-07-16
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Absolutely fab, great fresh food all delivered on time when we ordered in while staying at Hilton hotel 👍 highly recommended
Paul SG . 2022-06-19
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Always good food and friendly staff, will recommend
Robert Maxwell . 2022-05-29
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Every time I go there the staff happy to help food is great and service is perfect
andy grover . 2022-05-11
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Great fresh food. Very hygienic.. the salad is amazing.. the staff are very friendly.
Bilal Ahmadmian . 2022-04-06
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Literally the best Kebab I’ve ever had… 10 out of 10
Rob Falzon . 2022-04-01
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Great Food and Lovely Staff, Overall a Brilliant Eatery!!
A A Abbasi . 2022-03-04
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The best takeaway in the area by far the portions are plentiful the food is always fresh and very nice I have been using surrey grill for the last year and will continue to the chicken kebab is great 👍
Karl F . 2022-01-09
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Top guys. Offered the kids lollies and we were only outside!!!
John Pye . 2021-11-23
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Once again this establishment produced great tasting Kebabs, delivered on time with a smile on there face... and cheaper than some of there upmarket rivals.. which don't match there quality or portions... thank you....
Ian Allen . 2021-06-27
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WOW can’t believe how amazing the food was Was very pleased for a 1st time order It was only the name (Surrey Grill) that caught my attention Food was also delivered in 30 minutes Taste20/10 Delivery20/10 Would recommend if your looking for a local kebab shop 😁😊
James Bamako . 2021-05-28
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Really good food especially chicken skewers are so tasty, good portion and fair prices.
Erdal Durmaz . 2021-05-28
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The traditional home-made nice lovely lamb doner and his hygienic staff this so friendly they are the best forget the rest thanks SURREY GRILL 👍👍👍✅✅✅
MEHMET Necati . 2021-05-28
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Great food arrived piping hot, and was 15 minutes early! Great value for money too.
Jenny Amys . 2021-05-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I went to bottomless brunch with a few friendsThe venue wasn’t particular busyYet it took us 30 mins to get a refill on our Prosecco That’s a quarter of the time without a drink at a bottomless brunch
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