Surrey Grill in Woking

Called up for a delivery, the man said “I don’t know how long it’s gonna take, maybe 20 mins maybe 40 maybe an hour”… 1.5 hours go by I call them up to check, I said I didn’t mind how much longer as long as it’s on its way. The man said he didn’t have my order it’s the wrong shop. He checked my postcode again and the time I took the order he said ahhhh I found it then proceeded to tell me a similar but wrong order of the food. I tried to tell them that’s not quite right he shouted at me and said I’ve got the wrong store. I live alone on a golf course. And it was someone else who ordered to that exact shop… at that exact time… and gave them my exact postcode…. These guys are absolute plebs and I would recommend avoiding them. I can’t comment on the food… it never arrived….

All and all genuine people. Really friendly. Food is spectacular!

Solid kebab house. Huge portions, real charcoal grill cooking the meat, would recommend.

Husband ordered me a kebab as pregnancy craving and we always order from here as live 10 minutes away. Tonight took 2 hours by time arrived it went in bin cold soggy excuse was the fastest driver they have was stopped by police! How can a 10 minute 20’minute max take 2 hours and the customer service was poor when called to complain they jsut went manager get back to you and then oh he complaining food is cold! Of course going to complain who wants pay 15.50 for cold soggy kebab wrap and cold horrible chips very disappointing will be looking for a different kebab place

Special chicken kebab Special shish kebab Poor portions for the money charged. Doesn't come with salad, apparently it's an extra

Food is lovely specially the red chutney. Chicken is nice tender & sift

The best doner and grill in Surrey!

Always happy to pop in and see the boys @ Surrey grill always a good laugh and they make nice food the best kebab without leaving the village

Missing items and rice was sold I was once I had the order and it was too late to cancel

Great service, I mistakenly ordered doner kebabs instead of sheesh, I called them up to change it which they did even though it wasn’t listed in the online menu. It was delivered early and was 👌

Really unimpressive. I ordered a lamb shish with salad and cheesy chips. What I got were some lumps of meat sat on top of a limp pitta, with a small container of salad. The cheesy chips were hot chips, but with cold grated cheese dumped on top, with no effort made to heat or grill the cheese at all. £18.40 is far too high for food so disappointing and lacklustre. Discovered afterwards their hygiene rating is 2/5!

Worst kebab ever had. Turned up shrivelled, Luke warm. All sauce and salad separately, how lazy can you get? Piss poor. Thought would try different to Flame Kebab for a change. Never again. Wish could give zero stars

Food never arrived unfortunately and when I attempted to contact restaurant no response was given. Am still waiting on a refund.

Personally this is the best kebab restaurant in the area, the kebabs and pizzas are great. I love the wraps as well, always big portions and good quality. I love that they cook the chicken and burgers on coals

Best kebabs in Surrey, I can't recommend higher A☆

Not a bad tasting kebab but sauce delivered in tiny pots on the side making everything very dry. It would be my last choice in the area

Ladswhat you doing salad a joke it's cheap guys the amount you put in compared to others is a joke and spend a bit of time on it looks a mess food so hit and miss sometimes great and then average bit put a decent salad in atleast it would help

Awful, kebab half full, salad limp, I ordered 4 pieces of boneless chicken for 6.99 and received 4 dry crusty chicken goujons, absolutely terrible.Rip off

food was late, salad was seperate in a tub and the wrong sause was included, which again was seperate in a small pot, rather than every other kebab I've ever has where the sause is already on the food. avoid.

it says on Menu that all burgers come with salad. Rang Restaurant, they say that I needed to add in special comments that I want salad. So menu is wrong!!!! A very disappointing dull meal. I will not order again, as there's no where on menu to add for salad. I want money back please

Food stone cold salad was not fresh and everything seems to reheated instead of cooked fresh

I didn't receive it will be checking cctv

Great place for your local burger, kebab and pizza. They have chicken on spit as well as the usual lamb...for a much healthier choice. Friendly gang inside too!

Very nice food. Large portions, will definitely order again. Thank you 👌

Yummy food and excellent service

Good portion sizes, I was happy with my order

Lamb was soft and tender .. love the chilli sauce.

very overpriced for what I received

Good Food Nice Porting Delivery Very Good and On Time

Really nice food, with big portions. Great customer service too and threw in a free drink when order was later than originally advised

Great taste, delivered on time and food lovely and hot.

Lovely food. Well priced, polite staff, faat service. Arrives hot

Got a lamb shish for a family member. The food tasted nice but caused diarrhoea to the person.

The best kebab I've had in the region, the staff inside is very friendly, thank you very much, Surrey Grill deserves more than 5 stars

Good kebab. They give you a side salad, instead of putting it on top. Which is genius

A huge majority of the one star reviews are fake (Probably flame kebab customers). I've used this takeaway for years, All of the employees are respectful and professional. This is the best Kebab takeaway in Byfleet.

Best tasting and best value donner kebab in the area, always get a massive one and a huge portion of chips. Definitely recommend this place 5*

Chicken donor was overcooked and they forgot to bring the salad

Great food, got a massive donner kebab, got a huge portion of fries as well. Will definitely be ordering again.

Pizza nice, doner meat very grisly

I love the food so delicious but the atmosphere was a bit boring nothing fun at all!!

Its a little Gem of a Kebab house. Great food, lovely staff...I will be returning!

Nice but food arrives early and cold.

My cheesy doner came with no cheese

This has been one of my favourite take outs. Normally happy with the service and food but the last occasion very under par with the food. I ordered one of my usual kebabs tonight but when it arrived it look deconstructed and much less. I call the restaurant to say it seemed they sent the wrong item. I was passed between 4 different people before being told it was due to being under new management. When I queried if that meant I was paying the same for less food, I was put on hold and then hung up on! Shocking service and I will not be using them again or recommending!

All great, food was tasty and hot. The restaurant actually reads the notes I leave to remove or add ingredients for my fussy partner- very happy thank you

Got a combination kebab was 80% donner meat, where me chicken ? and it was very very bland

Friendly staff and reasonable prices.

Took almost 2hr to arrive then kids meal turnt up with no chips or drink Very rude customer service was told we are busy to wait

Loved it massive portion of food 👌 really nice will order again and again 😋

Pizza's great kebabs bloody awful and burgers just ok

2.5 hrs to wait for delivery is not acceptable - SG either accept the order on a reasonable time frame or don’t accept it and let your customer go elsewhere - very disappointing

Accepted job then cancelled order after deciding that the 5 miles was too far despite uber eats taking our money. When I called to ask why the gentleman who answered said too far too far then put the phone down! Not recommended.

Decent pizza. Very reasonable prices. Good customer service.

Everything was good food nice prices are reasonable but there's always a room to improve

So rude, I ordered a pizza and a couple of other bits it turned up cold so I phoned them up they said the next order will be free , I phoned them up a few days later (I phoned at 6) and they didn't even bring my order out!!!! They have now blocked my number and arr being so rude and unprofessional!!! Absolutely disgusted with it!

Excellent food, excellent service. We were missing an item on delivery and they sorted it all out within minutes. Would definitely recommend! Thank you!

They never delivered by food and charged me £25. They said the delivery was on the way and never arrived. Their food was not great in the past.

Food was cold, half of order missing

We have been ordering here since they opened and we had a problem with delivery turning up very late and cold. They were extremely rude and not apologetic and put the phone down as they were previously when delivered to wrong address.They have now lost our custom and we won’t be ordering from them again. The food was good but getting smaller and smaller.

Normally happy with the service and food but the last two occasions very under par with the food and how long it took to actually get it delivered and the price seems to be creeping up slowly as well....

Food was overcooked to a point where it was not edible. Prices are extortionate even if the food was half decent. £7 for a wings meal which was burnt Wings were very hard and had a burnt taste to it. Chips were the same. They had been fried till it was hard with a bit of crunch. Not sure why he crammed all my food in a small box when he could've used a bigger box. Made a mess with the sauce when I asked for mayo and chilli sauce. Did not finish my meal and had to throw it away.

Very disappointed with our most recent experience. We ordered our usual kebab feast meal deal. We were informed that the price had increased, which we completely understood and we were quite happy to pay. Upon receiving our food, we were informed there was a delivery charge, which we were not expecting. Especially as we live 0.5miles away and spent £30. We then opened our delivery to find that it was considerably smaller than it used to be. The chilli sauce was watery and tasteless and the chips weren't hot. Before writing this review, we attempted to speak with the manager to voice our dissatisfaction, and he was completely uninterested and hung the phone up on us. Real shame as it was a family favourite before, but now we will not be using them again.

Do not miss this place I’m a regular customer just got large chicken Shish the best kebab around and most polite and friendly service

Horrible service. Food never came. Managers laugh at you.

We arrived very late with my Girlfriend, and the guys were very kind, friendly, funny. The food was delicious. We are very satisfied. We will be back. ;)

Mixed meat Large? A little bit of meat on mountain of chips side salad served in an egg cup sized bowl. £13 I don't think so..rip off.

Food took over 2 hour and still hasn’t came yet

Really burnt and stale food, not sure how long our food had been waiting for, never had a kebab this bad, smelt of burnt, like burnt toast, crunchy - chicken donner is not meant to be crunchy. My work colleagues use this place regularly, we will not be using again.

Absolutely fab, great fresh food all delivered on time when we ordered in while staying at Hilton hotel 👍 highly recommended

Always good food and friendly staff, will recommend

Every time I go there the staff happy to help food is great and service is perfect

Great fresh food. Very hygienic.. the salad is amazing.. the staff are very friendly.

Literally the best Kebab I’ve ever had… 10 out of 10

Great Food and Lovely Staff, Overall a Brilliant Eatery!!

The best takeaway in the area by far the portions are plentiful the food is always fresh and very nice I have been using surrey grill for the last year and will continue to the chicken kebab is great 👍

Top guys. Offered the kids lollies and we were only outside!!!

Once again this establishment produced great tasting Kebabs, delivered on time with a smile on there face... and cheaper than some of there upmarket rivals.. which don't match there quality or portions... thank you....

The traditional home-made nice lovely lamb doner and his hygienic staff this so friendly they are the best forget the rest thanks SURREY GRILL 👍👍👍✅✅✅

Really good food especially chicken skewers are so tasty, good portion and fair prices.

WOW can’t believe how amazing the food was Was very pleased for a 1st time order It was only the name (Surrey Grill) that caught my attention Food was also delivered in 30 minutes Taste20/10 Delivery20/10 Would recommend if your looking for a local kebab shop 😁😊

Great food arrived piping hot, and was 15 minutes early! Great value for money too.