Surfs Up Coffee Shop & Ice Cream Parlour in Redcar and Cleveland - Phone Number, Reservations, Reviews

Went for a bacon and sausage sandwich and a coffee. I was expecting it to be in a bread bun but it came in 2 bits of white bread. There was a small amount of bacon and 1 sausage. It was totally underwhelming. The food has, never been this poor before. Friends I was with had a cheese toasty which they said was ok. The food came in polystyrene boxes which isn’t what I expected for a sit down cafe. So much for helping the planet.

The bacon sandwich is usually exceptional, but regrettably, on this occasion, it contained a meager amount of bacon, which was profoundly disappointing. The lady who took my order appeared overwhelmed and disinterested, neglecting even the basic courtesy of a greeting, despite the lack of busyness. My previous breakfast experience was superb, characterized by exemplary service from a different staff member and an impeccably prepared sandwich. It seems that the staff changes every weekend, and it is truly unfortunate how some individuals exhibit such a lackadaisical attitude towards their work.

Customer service is good, it's clean, plenty of choice but 10 minutes for 2 cups of tea is a joke. I bought my dogs, doggie ice-cream too. They had eaten it before our tea was ready.

No plates. No cutlery. Paper cups and food served in polystyrene boxes with a wooden knife. If this place is geared up to be a takeaway, then why have tables and chairs inside? If I wanted to eat out of takeaway boxes with wooden knives and paper cups I would go to MacDonalds. When I saw there were tables and chairs inside I assumed it catered for diners - obviously I was very wrong

My wife and I popped in one cold, wet afternoon and enjoyed the stop off. We received a warm welcome and although it's quite small inside had a chance to sit and warm up. Tea service was excellent, with plenty of choice and decent quality and prices.

Whilst visiting my sister, we had a chilly but invigorating walk along the prom and decided to call in at Surfs Up for a warming drink. The biggest, friendliest smiles greeted us as we walked in. It's kind of like a 50's retro diner with the red banquettes and we settled down to enjoy our drinks. Apparently they're open all year (apart from Christmas Day) and had a good display of cakes available too. So pop in, you won't be disappointed.

Called in for coffee and a bacon sandwich last Saturday. Best value on the promenade. Really nice friendly staff. Will definitely call again next time we are in the area.

We visited this cafe recently as everywhere else was busy. Staff were rude and off hand. Tables were not wiped or cleaned after customers left. Food was not good quality with cheap ingredients.

I usually sit outside with my 2 well behaved dogs to get a coffee here, after our walk from Marske. Today the weather was atrocious, with the wind and rain both coming directly in from the North Sea. I left the dogs outside and popped in to ask if they'd mind if I brought the dogs inside because of the weather. The cafe was empty. 'No' was the response. One customer less on a February morning and probably for future visits!!

Went to Saltburn 2.3.23 the cafe was fairly quiet. We found a couple of seats in the window with a lovely view of the sea. Ordered a hot chocolate , Latte and ice cream. The small twenty something dark haired female server started to write the order down then quickly scribbled the ice cream order out rudly prompting my partner to go outside of the cafe to the window to order the ice cream! This resulted in him having to wait in a quew and pay for our order in two separate transactions. How ridiculous! No manners, no rationale , no please and no thank you! Drinks where fine , ice cream was fine it's just a shame people make it obvious they clearly don't like their job and let down the establishment.

This is a coffee and cake shop in Saltburn. Ok they wanted to keep you outside probably because of COVID....this is July '22. They asked me if I wanted sugar with my coffee and added it rather than give me a sugar sachet. This might be fine for the 1970s but not now. The coffee was quite weak and consequently overly sweet. A cherry chocolate brownie tasted neither of chocolate nor cherry but it was thankfully small ...despite the price! Another customer was left waiting whilst one "barista" answered a mobile and then walked out into the street to chat. Sorry Surf Up...you are currently not on top of the wave. Oh by the way, try smiling at your customers....it costs nothing. :-)

Very friendly staff, quick service. Perfectly located as I really needed a hot chocolate to walk down the pier with and my son had a delicious Andy floss ice cream. I will return next time I visit this lovely seaside.

First visit to Saltburn, was a bit disappointed couldn’t eat inside. BUT the service, food and prices were excellent. They served eight of us with a variety of different lunches all in very good time and excellently presented. Highly recommend.

Perfectly located right on the promenade. Has a little outside seating area. Ordered a panini which took a while to come out but was very tasty. Staff very friendly.

This is one of my favourite places to eat, the staff are very nice, and the food is good, but I want to sit in my usual place looking out at the sea, i hate this pandemic, cake is alway good and they do the best ice cream in saltburn, i think their coffee is 5 * too, it is ok eating outside now but I can not wait until we can eat by the window looking out, breakfast is very good here There are some new staff I do not know yet, so can not comment, but the oldies are perfect

Ordered 2 drinks and a sausage sandwich to takeaway, drinks arrived 5minutes later. 30 minutes went by no sandwich and still people before me not served. Asked young girl about the food and got told lots of food orders! No apology, no estimate of how long it would take. 4 staff doing drinks and orders one girl on her own with food whilst the boss plays on her mobile . Will never use this place again, left without the sandwich. Would not recommend, it wasn’t even peak time 10am.

Rude and unpleasant teenage girl on the ice cream counter, thinks she is clever mocking people to her friend behind the counter when she thinks you can't hear. Perhaps she needs to take some training from the teenage boy that usually works the counter there who is always very polite and friendly. Not only does she let the cafe down but also the town, won't be returning to Surf's Up! She's lucky she didn't end up wearing the ice cream.

We enjoyed a couple of lovely flat white coffees from here - the bonus ‘complimentary’ mince pies were welcome.

Whilst the kids and grandkids enjoyed themselves in the pier amusements my wife and I retreated to Surfs Up coffee shop. We both had hot chocolate, mine with all the trimmings my wife’s plain, the chocolate that is not the wife. Very welcoming staff.

We decided to visit Saltburn to enjoy a nice bright winters day. Myself , my wife and my granddaughter after a brisk walk decided to have something to eat at Surfs Up on the main drag. Small but very clean in side we took a booth and ordered. The sign said no card payments ,which I always find very strange & frustrating in this day and age; not everyone carries cash and there was no evident cash machine near by ,so be warned. Order was taken and our drinks arrived very quickly. However the food, full breakfast, bacon/egg sandwich and a cheese toastie ,took a very long time to come even though it was not busy. However saying that the food was hot and decent for a small cafe. A nice place for a light bite & a drink but remember to have cash!

Lovely spot for a quick stop and hot chocolate. Helpful friendly staff. Reasonable prices quick service.

Positioned on the seafront at Saltburn we called in to this establishment for coffees during our recent holiday in the area, the coffees were excellent and very tasty. The cafe offers a range of light snacks.

It was sad the coffee was like water even though it was an Americano and the sandwhich was pathetic and we will not go back again. The Bacon was nice but the bread used seemed to come from the cheapest sliced loaf one can get .

Staying self Catering nearby called in for breakfast and were not disappointed.Friendly staff and excellent food.Plenty enough to keep us going until tea time.

Great location, friendly staff, food lovely. All with a great sea view from the Saltburn-by-the-Sea promenade.

Maybe just an ice cream to you but desert to dream of. Get the sprinkles! The young lady serving was engaging and most friendly and it was spotlessly clean. We devoured our vanilla ice cream (with sprinkles don't forget) as we walked down the pier.

Having spent a fair amount for my families lunch we purchased a sweet pasty from next door for later in the day which we placed on the table in a bag as it was hot. Not once but twice we got told we couldn’t eat it there before our lunch had even arrived. The two members of staff that told us were like Rottweilers, not just a quiet mention to which I would have moved it off the table but I didn’t because of the way it was said. The couple on the next table even commented to us as they left about the way we were spoken to. The panini was the soggiest I’ve ever had and we had to ask that the long handled latte spoons were removed from our cappuccino cups as my daughter near knocked it over twiceAs they were so long off the saucer. Our plates were removed before we’d all finished which I said we were still eating and they still got whisked away. The children wanted ice cream, needless to say we went elsewhere!

Came here for coffee and it was good. Staff were friendly, plenty of seating inside and out. Cookies were good too. Cash only.

We come here quite often in the summer as there is outdoor seating and the views from there or from the stools in the window inside are absolutely stunning, looking out to sea past the pier.

We popped in for drinks, they were all well prepared and the milkshake was a big hit! All the staff were friendly and helpful.

We were passing this place whilst on holiday & were pleased to see that they offered different flavours to the usual mundane vanilla, chocolate, strawberry etc so decided to try the Bakewell Tart flavour in a tub.

Nice location near the pier to have a ice cream. Many flavours to choose. Reasonable price as well. Seats outside.

We stopped off for a lovely morning coffee and super cake to break our journey. Lovely spot to sit in the sun watching the world go by.

Make this place your goal as they bend over backwards to please. Loads of fun kept us all laughing. They provided four full English breakfasts very fast. Go and see them soon.

Love,y little place, we sat outside and enjoyed a cup of tea before headingi on to our next destination.

The food and drinks were ok but nothing out of the ordinary. From the staff, though, not a smile in sight. They don't care - it's a captive audience. The guy next door at the Pasty Shop could give them lessons in how to greet people.

visited this cafe this week and had excellent service from very friendly staff. The food was served hot and fresh and was reasonably priced . Great location on the pedestrianized promenade near the pier. The only disappointment was the sausage and bacon sandwich was served in white sliced bread and would have been so much nicer in a bap.

best Coffee in town, perfect views of the sea, nice friendly staff, also the best ice cream too, I love it on a stormy day watching the sea

We called for tea and a snack. We had a Tuna Melt Panini. Which was very nice. The staff were very friendly and the cafe had a good atmosphere. The food was fresh and hot. The service was very good.

It's that time of year that I like to look back and review some of my regular haunts.

The staff here are so friendly and accommodating that it really is a pleasure stopping off for a coffee. It’s a small cafe in retro style furnishings and has a great selection of snacks at reasonable prices. Plenty of choice for everyone.

We had coffee , hot chocolate and GF cake outside. The young man who brought our drinks is a real credit to Surfs Up, he was really friendly and caring. I noticed how he served others and he’s a real gem. A rarity. Super location for dog walkers and beach lovers.

This is a must do if you are in Saltburn the place is so friendly with a great menu of reasonably priced food and cakes. The ice cream menu is incredible.

Lovely walk from Redcar and fancied a coffee in the sun and this was perfect. Good strong and hot Americano - so good that I had two! Excellent place to sit and relax and let the world go by

Handy and inexpensive. Great position. Good value and easy access. Quickly grab what you need on a break and enjoy.

We visited Saltburn by the sea while on our family summer holiday. We were walking along the sea front and saw this cafe which had a lovely outdoor seating area with a view of the sea. There was a great choice of cakes and ice creams. The blueberry and cream cheese cake was amazing. The staff were really friendly and efficient. Great cafe!

Called in here for cup of tea and snacks and we were not disappointed. There is outside seating right on the sea front. The staff were friendly. It was clean and the tea and toast was lovely £7.40 for two teas and two toast.

I've been here a couple of times now and their icecream is to die for!! Sooo worth the 50 minute drive from York to Saltburn for a wander on the beach and awesome icecream. It's so nice because they have a lot of funky different flavours of icecream, if you like icecream and something that's out if the ordinary - this is ace!!

Nice just sitting outside enjoying a nice coffee watching world go by And to top it off nice view of the pier

I come here every time i come to Saltburn beach. Lovely food and friendly, helpful staff. i usually have several small children with me, and they are always welcomed.

Every time I visit saltburn have a long walk and the here for a well earned coffee and cake afterwards. Always enjoyed what we’ve had so no complaints. I would recommend a visit. nice to visit in winter and summer.

We stopped here to have an Orange Marmalade ice cream and a Knickerbocker Glory. Both were excellent.

Asked if we could use the cafe as a backdrop for a photo shoot as we loved the American diner style booths. We visit regularly on visits to Saltburn beach for breakfast ice creams and hot drinks. Can recommend.

Come here a lot..Always friendly staff and always try and fit you in on busy days,you can also sit outside with view of the pier and the sea..Last visit I had a bacon and tomato toastie...very tasty.Also sell ice creams....well worth a visit.

Before we set out to walk along the sea front we popped in here for a coffee and were pleasently surprised at its American Diner decoration, smiling staff, fast service and a bridal party.

I love this cafe and always call in on my frequent beach walks. The staff are efficient and the cakes are wonderful. A special mention for yesterday's Bakewell Triangle! Nothing better than grabbing one of the window stools watching the world go by with a coffee and cake. Their ice creams are good too. Beat the window queue by sitting in and sharing a sundae!

I came in here a while ago with some friends to do some open water swimming and the owner seemed very put out that I got stamps on my loyalty card when my friends bought tea or coffee. About a month ago I went in to use up a nearly full card left in the holder next to the till, but my card had gone.

Small in price, great in staff and big on food what more could you need? The sea view? It's got that too!!

A lovely coffee shop/cafe on the promenade opposite the pier. The place is spotlessly clean. We have been in a couple of times when visiting the area. Jacket potatoes are highly recommended!

I've popped in here a couple of times recently and I find the coffee overpriced and the service (the owner?) pretty unfriendly. They have a good location but the prices are premium because of where they are, alongside the pier overlooking the sea. I won't be going back.

Lovely coffees and ice cream served here. Staff friendly. Prices good. Lovely view from Cafe. Seating outside.

everything else on the menu may be fine,commenting only on what I had. cheese and onion pannini. yes, it contained...

We had lunch here, two freshly made sandwiches with a pot of tea. Good food, friendly service and sat right...

If the weather is nice then the terrace seating is a good place to enjoy an ice cream, look out to sea and watch the world go by, all I would say is that I think some of the cushions for the rather cold aluminium chairs outside should be replaced or renewed.

I call in here now and again when I'm in Saltburn, although the coffee and cappucino are noticeably dearer than elsewhere. Last time I visited we had walked from Marske and it made an ideal refuelling point before walking back. I did have a loyalty card which was almost full and i was going to treat my companion to a hot chocolate with it, but someone had stolen it. Luckily I had enough cash to cover my purchases.

Visited this cafe on a day trip to Saltburn. Very retro on the inside. Some of the staff don't seem to enjoy working and the tables and chairs outside could be a little cleaner.

We went here twice in one week long holiday as it was so good! The first time we had breakfast sandwiches to take away and the second time we had breakfast there. Both times the food was tasty and the staff were very helpful and friendly.

We always call in here for tea or coffee, and cakes! There is an excellent selection of drinks and cakes available, and also ice cream! The staff yesterday were so friendly and polite and even the other customers seemed more friendly than elsewhere. That may have been interest in our Indian visitors who were being given a true Yorkshire day out at the seaside!

Lovely little café on the promenade, cute quirky beach design inside, clean and comfy, indoors and outdoors, friendly staff, lovely cakes and great tea and coffee! What more could you want? Saw some of other people's lunchy food things and it all looked fab. Also decent ice cream counter.

Yorkshire tea, nice coffee, decent grub. Add genuinely friendly staff and it's literally on the sea front and you have a perfect combination.

Me and the wife popped in for a coffee whilst escaping the rain , the coffee shop was busy , the staff where polite and friendly you can't go wrong in supporting this coffee shop , would be really good if the weathers good

With the sun shining we had a evening family visit to saltburn seafront and stopped at surf up for a freshing ice cream. They was a large variety of flavours something for everyone. It was about 7.15 when we went for our icecream, the inside was closed but there is inside and outside seating area and they serve a range of refreshments. Situated right near the peir in a prime location.

Sirfs up is a frequented place but it has its ups and downs. Coffe nice. Hot chocolate nice tea cakes better than some. But sausage sandwiches poor and even though it is our choice after a beach walk with the dooog it could be better. Quality of sausage not wonderful. Staff friendly but sometimes a little abrupt. May have to look else where sorry as been going for years. Take some lessons from longbeck cafe in the garden centre. Staff very friendly food excellent and fresh quality home made produce.

cute little place, where we had a nice hot cuppa and I enjoyed a milkshake with all the trimmings. the man of the house was friendly and chatted with us for a while as my husband is Australian and he had been over so he was just interested in what we thought of the beach in UK after Queensland. Lovely place, small and quiet and nice staff. food and drink all well priced for a family especially if you have several children not too expensive

Got a good cup of coffee from here. Very very hot. Took it a walk on the beach before it cooled. Good prices. Would use again.

Great little diner right on the sea front. We had full English and a vegetarian breakfast. Couldn't fault it. Thoroughly enjoyed the food and the experience. Staff are great.

Been here quite a few times now and never been disappointed, love the hot chocolate. We both had a bacon and brie good value and very pleasant staff

Today me and my partner visited on a walk along salt burn beach. We ordered two lattes and they were reasonably priced. It's a quirky little place with great service! We would definitively return here again!

I married an openwater swimmer and this cafe allows me to be an armchair swimmer! While the strapping folk dare the chill waves i can watch and enjoy hot chocolate and cake. It gives a lovely break if you are on a round trip walk or, like the swimmers, need somewhere to warm up after an english visit to the seaside! The staff are helpful and if it's sunny there are tables outside. I keep on returning to enjoy the tea and cake and surf.

Walking along the seafront at Saltburn by the Sea on a busy sunny Spring day this place looked ideal for a coffee and a bacon sandwich. Service was prompt and my Latte was excellent. The bacon sandwich was a bit odd. There was loads of bacon but placed between two slices of limp white bread it was a bit underwhelming. They also served decaf tea which went down well with Linda. The seafront view is excellent and all in all this place is worth a stop.

After waiting patiently in the que for 10 minutes or so the owner came out to the back of the que one took someone's order.When I asked if I could place on order she told me we don't do that

Called in for coffee and breakfast at the start of a couple of hours in Saltburn yesterday (Saturday). They got our order wrong..asked for a breakfast panini and ended up with a full breakfast! Coffee was fine and the full breakfast was "ok"...but nothing special. As the weather was decent, sat outside and it has a nice view along the prom.

We regularly come here for coffee and snacks and really love this place.It is perfectly placed on the promenade, near to the pier, and if you're lucky enough to get one of the stools in the window you have a fantastic view of the beach and out to sea.The staff are also always super friendly and helpful and the food we have had has always been very good.Especially the toasties and cakes.Definitely worth a visit if in the area.

Surfs up was just what my children and I needed. The staff where helpful and friendly service quick and efficient. Food was simple and when brought to us fresh and hot. Overall a great place to visit on a cold windy New Year's Day.

Sat outside with our dog. Tea was good with plenty of extra hot water. We decided to try the rhubarb & custard cake, not too sure about that one ,will have something else another time.

In Saltburn for a few days whilst our son surfed, we visited this friendly and convenient cafe every day for a range of drinks and hot snacks (foggy and cold most days!!). Service was rapid, the drinks and food relatively inexpensive and of good quality. We liked the booths.

An excellent place to get a coffee and ice cream Perfect and very reasonable prices too.Good service and a nice place to watch the world go by.

Great coffee shop with outside views of beach which is fantastic! Lovely toasted sandwiches reasonably priced. Nice atmosphere!

Right on the promenade overlooking the sea! What more could you want for a cuppa, breakfast, snack or ice cream.

Great coffee and cakes brilliant location staff friendly, good beach side stop with excellent views of the pier and beach.

Popped in for a cup a after a walk along the sea front. Very pleasant staff and good service. Although there is some terrace seating we sat inside as the outside seating was in shade when we visited. Handy spot if visiting the beach or the pier.

Called in for hot drinks for all 10 of us. Very good lattes, cappuccinos and teas. Sat outside viewing the sea & pier. Drinks served to our tables.

Called in for coffee on a cold wet day Menu very good and plenty of choice. Staff very friendly and courteous. The seating was comfortable and tables etc very clean. Would recommend.

Visited this morning with my daughter. Was made to feel welcome and lady was lovely. Seems to be so rare these days that you are in cafes etc so it made s pleasant change to be so fondly spoken to! Cappucino was nice and bacon sandwiches very nice with butter on the bread too. Very clean and terrific location, looking forward to going back!! Thank you

My daughter and I visited surfs up in July what fab ice cream I had a knickerbockerg lory was great value for money staff very friendly and we didn't have to wait long good quick service.good choice on menu.was spotless. inside and out side seating a very busy place.was that good we returned the next day I had a strawberry blonde and daughter had tub whippy ice cream very yummy.keep up the good work see you next time we're in saltburn.

Cafe on the prom. Tea, coffee, toasties, ice creams and cakes. What more could you want.Dog friendly and reasonable prices.

Happened to be looking for a cafe for a mid morning snack and stumbled across the lovely new surfs up beach cafe. Very funky yet classy style interior with friendly staff and delicious home made cakes. A healthy varied menu which makes a lovely change. I went for the cream cheese ham bagel which was delicious with proper thick ham. I would certainly be returning on our next family day out to Talacre Beach.

like all sea fronts there is a host of cafes serving the normal foods expected, the food was ok but nothing special all arrived at different times I had to ask for sugar twice, children running round crying babies, I wouldn't return but I recognise its a busy location for families.

£13ish for 2 full breakfasts with tea and toast is a great price, especially for the lovely seaside view. Staff were friendly and attentive. Looking forward to returning soon.

Could be much nicer if the staff could possibly rummage up a smile or a hello Visited on holiday with my children who ordered ice cream and was met with a sulky looking girl who was totally uninterested and had no customer service skills.