Surfin Cafe in Central Bedfordshire

Overpriced for average hot chocolate that was lukewarm and a cake that was £4.20 and stale, staff were very friendly however wouldn’t return

I use this cafe regularly to meet friends. I was with a friend yesterday ordering drinks and cakes to take away. On leaving the premises, I tripped and lost half my Earl Grey Tea. The young lady who had served us was most concerned, made sure I was okay and insisted on replacing my drink with a fresh one. A very nice touch. The mishap was my fault alone. Service and quality here is always to a very high standard 👍🙏

Visited with my brother and his wife at 3pm On a Saturday. Coffee and cakes were great as was service from the staff. However when my disabled brother asked to use the toilet the manager told him they had been cleaned and he was to use the public toilets in the car park. He then watched him limp, in the rain, to the public toilets whilst another customer passed him and use the toilets in the cafe my brother had been refused access to!! It was all very strange! Also one other thing. The prices displayed on the sandwiches in the fridge aren’t what you actually pay if eating in. They are marked up when you pay for them despite us also buying cakes and coffees. There was no sign telling you this was the case. A shame as it’s a great cafe, coffee great and staff so pleasant. But the managers attitude ruined our afternoon and experience.

The best service one can find, manager efficiente, lots of staff, all kind and fast. The best cappuccino in the area

Ok....so in a coffee shop I want great coffee- the coffee is excellent and the baristas are excellent too. I want wonderful service-- and the staff are professional, competent and always go the extra mile. I want a brilliant sandwich and cake selection and they have this too! I love being able to take my dog in-thank you for the understanding she just lays on the floor and for the treats she gets from you too ! It really is a wonderful local cafe and I also love your coffee logs. ABSOLUTELY Brilliant business. Couldn't do better frankly .... Thank you!

We sat outside in the sunshine. Nice Cortado and Cappuccino. Great service from cheerful and welcoming staff.

Great hot chocolate; friendly service - not much else to say. We didn't try any of the food but looked to have a good collection of cakes and snacks.

Dreadful customer service, I’m afraid this is not the first time I’ve had a complaint about this place. They regularly get my order badly wrong. It seems when a queue develops, these guys loose the ability to think. This morning was my final visit and the tenner they took off me will be the last tenner I spend here. I did take my coffee (I’d ordered a hot chocolate) back and the manager did offer to put my order right but having waited while two customers behind me got their orders while I waited for my two drinks, (it can’t be that difficult) I decided I had better things to do with my day.

I visit Surfin regularly and I absolutely love it. The staff and manager are always friendly and helpful, the decor is stylish and coffee is always fantastic. Best place to grab a coffee in town :)

Popped in here for a quick coffee and food before a walk up to Houghton House. Staff were really friendly, everything felt really clean and safe and staff were really on the ball with making sure customer stuck to covid rules in a coffee shop! I work in hospitality and its super hard right now getting a balance between making sure people stick to the rules and service is smooth. Hats off to these guys as I really felt they were doing a good job. Chai latte was really lovely and so was my partners latte. Food could have been slightly better (but pricey for what you get) but I also understand everyone has to make money somehow these days! We will be back that's for certain. 👋

The one shot latte is lukewarm milk. I've never sent coffee back but had this not been take-away I would have...

Long wait, wrong coffee, leaky cup. Never regretted a quick coffee to drink on way home so much. It was close to the end of the day on Sunday and I think everyone working just wanted to go home.

Couple of good hot coffees here today, sitting out front watching the world go by. Cafe was Covid secure with app check-in, one way system and sanitiser provided. Plenty of table clearing going on. Friendly staff.

Great place to stop off for coffee, cakes and lovely sandwiches, bagels etc. Love sitting outside on the pretty market square watching the world go by. I saw them cleaning the whole time I was there.

I visited last Wed, 23rd Sept. Downstairs was closed, and there was a 1 way system marked out, but nothing was supervised or managed. This meant customers wandered whichever way they wanted, as they had no idea what they should be doing. There was....... No one on the door, to seat or inform customers, No Track and Trace details given or taken, No tables wiped down, the whole time I was there (over 1hour), even though many customers came and went in that time, Constantly around 5-6 staff in the small area behind the counter, No social distancing by staff - often standing almost cheek-to-cheek, chatting, No masks at all worn by staff, even though working in very tight proximity, No clear facilities or request to sanitize your hands. Overall, I thought the cakes and food were very good. But no supervision seemed to be present, and absolutely no organising of customers, apart from some arrows indicating a one - way system. Many customers totally missed that and wondered around very confused. How have this company survived when others have gone to the wall, and are boarded up?

As I drove through Ampthill to collect my shopping I spied that Surfin was open😀. I had spent lockdown dreaming of my creme brûlée latte - sad I know! The shop has been carefully set out to enable social distancing. The service remains excellent along...

Nice cafe with very good coffee and good snacks . Nice friendly atmosphere with good staff. Good surroundings.

We went there after a walk in near by ruins - place was warm, friendly, lovely coffee and amazing choice of cakes. It was really busy which says a lot! Will defo be back when in the area again. Loved the cups, slightly curious why...

Late lunch after dropping grandsons off in Milton Keynes .Lovely choice of pastries and toasted sandwiches . Pleasant surroundings .I don't live locally so we just took pot luck . My daughter is a strict vegetarian and asked about how her sandwich would be toasted...

I've long been a fan of the Surfin' Cafe in Biggleswade, which has been successfully operating in the town centre for years - if memory serves the name came from the internet access which wasn't a common extra way back then - so I was...

We absolutely love this cafe. We try to visit there at least a couple times a week for morning coffee when we are staying here Ampthill. The coffee tastes great, and the loaded bacon rolls are the best we’ve had. The folks working there are...

First visit to Surfin Not sure about the name given or lack of proximity to the sea :) but it was a nice brew and I was impressed with their gluten free range - also not expensive either Think they’ll give Costa over the road...

Went with my 22month grand daughter. I ordered a coffee and a baby chino. I was surprised I got charged 80p for a small cup of milk. My grand daughter took a sip and it was scalding! I thought baby chino’s are tepid.i did mention...

We found this lovely cafe after a trip to the local yarn festival as we were dying for a decent cup of coffee. We were delighted to find they sold filter coffee as Americano really isn't a good substitute. We had a cake each too...