Surf & Turf Holyrood in Edinburgh, City of

Good choice for an afternoon tea with friends. Quite place, nice and warm atmosphere. It's near the city centre, near Holyrood. We have been on a Saturday afternoon. Good choice

We visited here for afternoon tea with my elderly parents last week, having purchased a deal through the 5pm website. This was paid for then the actual reservation made through 5pm's online system which obviously made it's way through to the hotel. In the comments section I made a note that one of our party is in a wheelchair and requested to be seated accordingly so that we were not causing any obstruction etc. On arrival we were shown to our table where neither had they removed the chair before our arrival to accommodate the wheelchair but they never removed it either when showing us to our table, meaning we had to move it ourselves. Not very good customer service. We were then served 4 individual pots of tea. I assume they waited for our arrival before doing any prep for the sandwiches & cakes as we finished the tea well before the food was served. We did ask for more tea only to receive 1 small pot for the 4 of us! I asked for more and received another 1 pot. The most disappointing part was the voicemail that was left that evening by Katy. Apparently there was a mix up with us leaving without paying and this was a request for me to call her back to make the payment over the phone. I was extremely offended by this as everything had been paid for in advance via 5pm. When I phoned back after hearing the message the next morning I spoke with a man as Katy was unavailable. I explained the situation and told him I did not appreciate the message that I had received. He said that they would not have known I had booked through 5pm to which I said that I failed to believe that as they had received the reservation which had been made via 5pm so they should obviously have been aware of 5pm's involvement, plus voucher codes had to be entered at the time of making the reservation. Even if they were requesting the voucher codes (which I assume they should have received on the booking notification from 5pm) this should have been what they requested from me in this voicemail, not asking me to make a payment. I also advised that we did not rush off after the afternoon tea, we had to hang around to wait for packaging to take the remaining cakes away with us, plus we said goodbye to at least 2 members of staff although I can't say that the staff were over attentive. I emailed the correspondence from 5pm as requested by the man, mentioning in the email of my disappointment receiving this message and also mentioned that we had definitely not rushed off as we even left a tip despite this not being the best afternoon tea that we had experienced and mentioned the wheelchair situation and having to remove the chair from the table ourselves but did not even receive a response. I would not recommend this place and won't return.

Lovely place, very tastefully dedicated , very nice staff. The food was good , a bit pricey but worth it. Not enough chips with the steak.

We were accommodated near the MacDonald hotel on the Holyrood Road and considered it a convenient location for an evening meal. Attempting to make arrangements on-line through the web site were difficult as the menus would not display. (Even today, I am unable to access the Menu on the website. Perhaps I am incompetent). I telephoned the restaurant and there was no reply, so I telephoned the hotel reception who advised that they would email a menu. This did not arrive in my anticipated time scale, so I visited the restaurant and collected a copy of the menu to show to my other guests at our accommodation. We decided to take the opportunity to have a meal at the Surf & Turf. We were appropriately greeted on arrival at around 1900 and noted that there were about 8 other people dining with some 8/9 table free. On asking if we could dine the matter was immediately put to a manage who made great display of assessing the bookings for the evening. Their attitude seemed almost one of annoyance that someone should seemingly walk in off of the street and expect to dine with them. After a few minutes the decision was made that there would be a table available, and we were seated. The table staff were attentive and polite. The menu presented well and there was a good selection of food to choose from. The meals made for pleasant eating and were much enjoyed by myself and my companions. We were in the restaurant for just over an hour and couldn't help but note that very few further clients were dining. In short, the restaurant could not be described as busy which might have justified the manager's air of superiority, but the attitude displayed seemed inappropriate for the situation. Had the web site been appropriately working, I am sure that we would have manged to review the menu on-line, booked a table and receive a more positive reception on arrival. On our return to our accommodation, I noted that the email with the menu attached had arrived whilst we were in the restaurant. I would return, if in Edinburgh in the future.

Only had breakfast at this restaurant as included in the hotel stay. Poor choice and poor quality of fruit juice at breakfast. No choice of bread at breakfast. No choice of cooked breakfast only traditional Scottish. A choice of smoked haddock, or salmon, eggs benedict, or omelettes would have been nice considering the price. Not even any yoghurt on the last morning. Looked at the dinner menu which was similar to several other restaurants but more expensive.

Went for lunch after a spa day and was told there was gluten free options. My gluten free salmon and cream cheese sandwich was turned into a salad.... My friends meal was very dry and we had to get up and look around to find someone for sauce. Eventually we managed to get a man and he took around 10 minutes to come back Place looked lovely, wine was nice but service was bad. There was about 5 waiters standing about and only us and another group in Lovely lady that served us, slim and dark hair (never got name) very polite and friendly. Would not return due to service as some staff on another planet. Salad was nice but not worth the price and gluten free options not good.

We had 2 evening meals in the restaurant & enjoyed them both. We had a lovely waitress who was helpful & polite. .I had the salmon followed by a lemon posset - highly recommended!

Had booked a table for 6 through an app, had 2 confirmation emails and phoned the day before. on arrival there was no record of our reservation which wasn't a problem until I explained it was for 6 guests, the young waitress was not flustered and fitted us in, thankfully as having spent a week looking to book Edinburgh was extremely busy, and as steak was the preference of our guests, Surf & Turf seemed like an adequate substitute to dining in the centre of town, advertising an al a cart menu with a host of different steaks. Alas a sheet of paper was handed round with one steak option, take it or leave it, and other "pub grub" delights. The waiter wasn't aware of any other menu. Starters where presented to represent fine dining, the soup was luke warm and accompanied with one of those frozen rolls thawed in the microwave. Halloumi and Watermelon, it's supposed to be warmed on a grill not the way you served it, straight from the fridge... The waitress then started to present mains when 2 guests where still eating starters and our plates hadn't been cleared. Said waitress stood looking to see what we would do to rectify this...Eventually they where taken back to be represented 15mins later. Only one steak ordered, with berronaise sauce..this was cold, I asked if it could be warmed, it came in it's own wee pot so pop it on the stove and give it a stir... it was returned saying no couldn't reheat it as it would split...well his an idea, make a fresh one so the diner gets a warm sauce not a congealed cold glup.. The other mains where mediocre to say the least,. The final nail was the depositing of a tray of drinks over the table... it literally was 6inches from drowning one guest, the young girl , who was obviously new was deemed experienced enough to carry about 5litres of liquid the 10 steps from bar to table, what a mess and not a care in the world given, and the blue paper roll was used to mop up... it really needed a pump there was that much. (said young girl proceeded to repeat this to other diners later on). So to summarise, () and please do not blame this on Covid), Menu was poor, food served was mediocre at best, service was abysmal, bill was way out of proportion. 1/10 and that was given for the company we were in..

Food was lovely and well presented. Good service from staff although at times not very attentive. Prices were reasonable for food. Desserts were lovely

A great menu, really well presented and cooked. Thoroughly recommended especially if staying at hotel

We had booked a DBB deal at the hotel, so ate here both nights. Food is very good, very varied and service excellent

We stayed for a weekend and ate both evenings in the restaurant. The Venison Wellington was especially good and Cameron in particular was really helpful with his recommendations.

Cameron mouat bar man is wonderful His cocktail especially his “ homemade baileys “ was unreal Wonderful personality total gentleman who will go so far An asset to the establishment Privilege to have been served by him

We are here for the weekend in Edinburgh for our honeymoon and we have just finished our meal. The experience was amazing from start to finish, food was perfect and the staff just couldn't do enough for us and made our night. We had the 3 course Christmas menu and the food was beautiful. Huge Thank you to Corey, Cameron and Klara for looking after us made our evening very special.

Our 2nd vist to the restaurant, staff kind & atentive much better customer service this time around , only a 35 minute wait for main course , and and enjoyable atmosphere, just a shame the waitress didn’t listen to the order and a couple of times had to be corrected, with an empty restaurant sort of let the vist Down . Food as always amazing , choice & selection highly recommend a vist , But double check your bill as we was overcharged, but was easily resolved

Won their Festive Afternoon Tea and wasn’t disappointed. We arrived early as the weather was rubbish but were quickly made to feel welcome and given a table. The service from start time finish from Cameron was fantastic. It would have scored 5 stars but I...

My partner and I ate dinner here in November on a visit to the city and had a marvellous time. Staff couldn’t have been more welcoming, helpful and friendly. We ate from the a la carte menu and enjoyed every part of the meal. Both...

A BIG thank you to Blair and Cameron for their friendly chat and excellent service.The meal was well enjoyed.I had a fish dish and my wife had rissotto.All in all a very pleasant experience.

Thanks for looking after us Cameron! Good cocktails and thanks for the advise on where to go...... food was ok, we had the dinner bed and breakfast deal, which was ok on the whole but could do with some variation on the set menu, so...

Sorry for the delay! Ate here a few weeks ago, greeted by a lovely bogs smile as we came in and seated in a both style table. We were offered drinks and given water when our drinks arrived we placed our order, the food was...

We chose this place on the weekend as a recommendation from our friends. Menu looks really appealing but noone from serving staff could answer any questions! I mean it's not a big one to learn... we had to make our decisions based on what's written...

We dined here on Saturday night, we live local but had never heard of this place until we were given a voucher by friends. The place itself is very stylish, very nicely decorated. The staff are very friendly and welcoming and the food was delicious....

Went there on Saturday night what can I say ! Nothing positive I’ve never seen such bad service in my life truly awful! Food not great either when your charging the prices this place does then you expect a lot lot better ! Terrible!

Absolutely stunning! My husband brought me here for my birthday weekend. I had the corn feed chicken and it melts in your mouth! My husband had a 500g Ribeye steak, it was cooked to perfection! We highly recommend the Surf & Turf restaurant within the...

What a wonderful meal all 3 courses were delicious congratulations to the kitchen for their lovely food. The Service was brilliant can’t recommend it enough

first night no-one there super great service, tonight 8 tables and 5 staff could not get service , stood at the bar for 45 min, then the "bar tender" served 2 ladies with a tour, I witnessed their driver giving the bar manager( Corry) $...

Friendly bar staff, Blair in particular who went above and beyond and thought outside of the box to make a cocktail that they didn’t have the ingredients for at the time, or even on the cocktail list. Not a fantastic selection of vegetarian options and...

It was the most disgusting meal we have ever had. Having received a £100 voucher for my 50th birthday we were really excited to visit and went Sat 14/9/19, travelling in from Peebles. My scallops starter had 3 tiny, rubbery, foul, old and rank pieces....

Hotel and spa attached relatively nice. If however looking for a meal tastier and more nutritious than Surf and Turf try walking round the corner and eating a junky’s spew.

Was only offered the a la carte menu and after ordering learnt there was a market menu and we were residents. Told my steak order could be rare or less rare not the medium to well done I asked for. Food arrived on cold plates...

This could be a very popular restaurant as it is located conveniently near several tourist attractions. The prices do not reflect the quality of the food nor its service. When I rang to book a table, I was told they were busy and that the...