Gordon Ramsay Street Burger - Edinburgh in Edinburgh, City of

Good burger, fries were over cooked, small portions. Expensive drinks. However the main issue is that the customer is forced to use the app for ordering then expected to pay a whopping 12 5% top before any food or drink has arrived! If you're going to operate like Nandos at twice the price don't expect a huge tip for doing nothing. If this restaurant was table service I would be happy to pay a tip if I actually received some service. It's hardly discretionary if the only way to remove it in the App is to speak to a member of staff is it?

I booked to come here for some dinner before heading to a show at the Playhouse as a group of 8. While I was grateful to be able to have dinner as such a large group together the service was non-existent from queueing to get in, mass ordering via the app, and then still having to pay a 12.5% service fee you couldn't remove all felt quite bizarre. The food wasn't that great for how expensive it was either so don't think we'll be back.

Yesterday was my birthday, and for the first time, l decided to try Gordon Ramsay Street Burgers.When I walked in, I received a warm welcome, and they even wished me a happy birthday! I ordered my food, and it was absolutely delicious - one of the best burgers l've ever had. While I was eating, the lady came over and told me the whole meal was on the house. I was so surprised! Honestly, it was the only birthday gift I received this year, so I'm incredibly grateful to them. The staff, especially Evan, Simon, Basel, and Jesus, were truly kind and made my day.

Very impressed with GR Burgers 🍔

Food was fantastic drinks are a tad expensive though

David and his team provided great service during our family reunion dinner at Street Burger. Food was excellent, well worth a visit

Probably the best burger I have ever had!! And I have had a few!

Taste of this burger is at different level, I hope to be back in the future

Huge servings, staff was attentive & food was served up fast

Went in to get a burger, but the the place was empty. I mean completely empty. No customers, no cooks, no greeters, nobody at all. Not sure if they are self service like the Amazon grocery stores, but I didn’t feel like making my own food, so we went elsewhere.

Beer was great, fries .. perfect! But the burgers were just slightly warm and the bread cold. I truly expected way more for the price.

Way way overpriced for what you get. You’re paying for a name not a burger.

Really happy to stumble across this place while in Edinburgh. Would come back again.

Fantastic good, quick service. Reasonable prices

Food exceeded expectations. Fries and burger are some of the best. The “eating in” experience was so so.

Food was great! A little strange that an automatic gratuity is added (for a party of 3) despite the fact that we ordered and paid from the table via an app and the only time anyone came to the table was to drop off our food. So not sure what they actually did to earn a gratuity, but despite that it was overall a good experience.

Quick to be seated Great food friendly staff

Gordon Ramsey should be embarrassed. Burger was dry. Service didn’t exist. Ambience felt like a elevated McDonald’s.

Very good service and excellent food, both burgers and ribs, comfortable atmosphere!

I had an amazing experience at Gordon Ramsey Street Burger restaurant! The food was absolutely delicious—fresh, beautifully presented, and full of flavour.

Soo salty chips. No cash. Altough using application to order, you have to pay 💯/12.5 tips.

The burgers and the different fries were very delicious but we loved them. Highlight the incredible onion rings. The staff was friendly, they explained everything to us well, how to order, etc. A little expensive but it's understandable.

Had a lovely meal here with my husband and two kids last weekend. I had the OGR burger off of our server Erin’s recommendation, it was delicious and her service was delightful, she really elevated our dining experience and gave some great recommendations for our time in the city. Would definitely recommend:)

The restaurant was completely empty, for a reason… the food was mediocre at best. The sweet potato fries that I paid extra for, were burnt. The burger itself was cold and tasted worse than a McDonalds burger, which you would not expect from a “Gordon Ramsay” restaurant. The service people were very slow and did not care about our presence whatsoever. YOU ARE FORCED TO PAY A 12.5% TIP BEFORE THEY EVEN SERVE YOU! And due to it being completely empty and having mediocre food the atmosphere was not pleasant. Please avoid this restaurant, especially for it’s price point.

Best burger I’ve ever had. The one with beef shin on top. Those burgers are served in heaven.

I really hate to write the review that I’m about to right but I have to be honest. My husband and I were soooo disappointed in our food. We already knew that we were going to have to pay a higher price but we were happy too because we were going to have a Gordon Ramsey Burger! For the prices you pay you are expecting to be served a delicious mouth watering burger! That was soooo not the case! We left very disappointed and wayyyyyy overpaid for average food. My husband said his tasted ok but had expected to get an amazing burger. Mine didn’t taste bad and it was far from being great, which is what I expected. My was over cooked and dry and my bacon was undercooked, and the bun was nothing special. The fries where great. The onion rings where good but greasier than I would have liked them to be. The manager was friendly and had served us. The facility was very clean. The food isn’t bad….. it’s just average. I don’t mind paying more for food that great but this was not great and was not worth the 67 pounds we paid.

Our first time here and had to say our first impression for a Gordon Ramsy restaurant wasn’t good especially when it came to the service and food ordering system. I feel having a traditional ordering system where waitress can recommend and take orders will build a better restaurant experience. Wait time for food was a little long at 30+ minutes. Have to admit the food quality and taste was excellent. Might be one of the best onion rings.

Service is amazing and staff are super friendly.

Amazing food, probably the best burgers in Edinburgh. However, today I was pointed to use the app because it was better, but when I was about to pay I see that 12.5% discretionary tip that could only be modified by contacting a member of the team. Since I didn’t want to go through that embarrassing moment, I removed the drinks and paid. To me it’s shocking that you ask for tip before anything arrives, you make it 12.5% and it can’t be changed easily. That’s not good service, specially after already paying a premium price for the product.

the idiot burger was good but the chicken and avocado was not, it was tasteless and the meat was tough, the ginger ale was way too expensive for how the quantity and the orange juice was horrible and before we ended we asked for another beer and the waitress was literally talking to someone else next to us with the beer on her hand and only gave it us when we finished eating and they didn’t let us cancel it, everything was very expensive and even tho it was expected, we also expected a lot more from the food

Tops on all accounts. Excellent menu, food, convenient order experience, service and lively atmosphere

Great experience, foods good! Burger good! Salad good! As you would expect! Recommend for a casual burger experience

Excellent service, the place is very well placed and the food is delicious. Special mention to the excellent gluten-free food.

Disappointing. Burger was lukewarm if that and for £18 you’d expect something that’s different from any other burger chain but in fact other burger chains are far better than this. Not enough seasoning on the burger for sure and the puddles of sauce couldn’t cover that. Also you can’t remove the service tip without asking the actual servers bare in mind you order the food through a QR code, so no service was provided, not even a check up which usually occurs. On the plus side, the fries were spot on but everything else was below average.

Best burger and chips I’ve had in a longtime with a scrumptious milkshake and dog friendly!

Delicious food, friendly staff and nice atmosphere. .... 8 SQUIDS FOR A PINT!! :C

My daughter invited me food was more than great while service extremely the opposite dry not friendly neither smiley face

Very nice experience. Wings spicy as hell are really really spice but very tasty

Very chilled atmosphere and amazing food. Well worth a visit.

Food was okay, but nothing more. The bread with butter for over 6 pounds was 3 baked wholemeal pastries and had nothing to do with bread at all. There were much better and cheaper pubs in Edinburgh than this place. Unfortunately disappointing.

Our son loved it but my sweet potato fries were overcooked.

Hello, I just want to share my experience ........I have never had a worse burger than this . Don't go there, don't waste your money on these things. I suspect that Gordon Ramsay has no idea what's going on there.

Nice burger, but not worth the price even for a celeb chefs attached name.

Amazing experience, Simone was the best server

Everything was so Nice, had a good experience.

Food was beyond all expectations and my expectations were high for an establishment carrying Mr Ramsays name. The online ordering system was handy however I was baffled by why it automatically adds a 12.5% service charge to the bill before any service has been provided. This could only be removed upon speaking to the server and no cash is accepted, card only establishment

One star for the price. Food was ok. Couldn’t believe how small the burger was. £18 for that. And nearly £5 for a can of coke. Mate, come on. Only nipped in when passing and wished I’d went across the way.

Great burgers & staff. Tasty, filling & well presented.

First time and did not disappoint!! What an amazing birthday gift and can’t wait to come back!! Food was spectacular and the staff were overly helpful and friendly - doing Gordon proud!!

Exceptional burgers, side fries to die for. Food made on demand, no reheated dry patties here.

Amazing burgers great service and allergen aware. Slight issue with order, but rectified quickly.

Food was delicious. Great service

Quality of the food was absolutely horrible. Staff tried to serve the main course when we were actually still finishing starters. Main course was served cold afterwards.

Burgers delicious.... that is about all for this restaurant. The fries were over salted to the point where we couldn't even finish them. The QR code to order and a mandatory gratitudity ridiculous, why do we pay gratitudity for fast food essentially?

Been to one other Ramsay kitchen before and this was much more casual but equally good. Rare to find some food in the UK with spice and the burger/fries/milkshake were all bomb

It comes with fries along with the burger. The potatoes were not frozen potatoes. Since they only use beef in their burgers, you can eat with peace of mind. Prices were normal for Edinburgh. A hamburger costs 18 Pounds. The place is in the shopping mall and transportation is very easy. There was no need for a reservation.

It was a good experience but the burger was a bit disappointing. "The Idiot" burger ended up with almost all of the ingredients being cold except the beef smash (particularly disappointing for the beeb rib aspect. On the other hand the chicken wings were incredible.

Came here for an early dinner a couple of weeks ago. I’ve been served by Simon, which I guess, was the supervisor. Really kind, patience and really helpful on helping me choosing. I order a chicken burger meal with a portion of salad on the side. The burger was superb, probably a lil bit too small but it has been complemented with the fries on the side. The salad also super, especially the touch of Parmesan on the top. Overall if you’re coming here, take in consideration that will be hard to fill you up with only the burger, so considerate a side too. Great meal overall, approved.

Amazing food, service was average and slow but servers were very polite (more like a fast food restaurant than a expensive burger place!) And atmosphere was OK, but bathrooms could do with a deep clean! Would go back again for the food alone.

The food was delicious and my daughter who is a picky eater loved the fish and chips but their butter chicken was mid, and their customer service is amazing special thanks to anna she was exceptional her service was great

Amazing burgers, staff were lovely and helpful and the environs are very clean! Enjoyed the music too

Have to admit not a great fan of Gordon Ramsay GR - overly aggressive just for effect -but just my opinion. Anyhow the GR branded burger restaurant in the St James Quarter was our choice for the evening. One accepts a premium will be paid - to be fair as far as burgers go they were good ( not as good as those produced by Mrs S at home ) but from a commercial kitchen they were decent and the buns held together well - that said the burgers were very small - real portion control at work - many people were ordering double burgers - one way of maximising income - service was excellent. The price for a single dinky burger and chips was under £19 - you pay your money and take your choice - so if you want a posh ( ISH) burger then go for it. Saturday evening after 7pm the place was pretty much empty - oh the toilets were clean.

Love this place!! Lovely atmosphere and the paneer burger is amazing, manager David and chefs are super nice too 😎😎😎😎

Definitely one of the best burger I’ve ever had!! Service is welcoming and attentive. We will come back! :)

Had a lovely evening here with my friends! Food was gorgeous and the service was very efficient - our server Mia was especially helpful! Thank you😊

Food was really good, reasonably priced with higher quality end ingredients and well made. Service was great had a great waitress who was very helpful called Erin.

Nice Burger and Great service from Jess

It was delicious, fast, just a little expensive

After a day of seeing the sights of Edinburgh, we popped in to have a late dinner. We were made very welcome by the staff and our waitress Jess was quick to take our orders and make sure we were very well looked after. The food here is great and the chilled atmosphere is very cusy yet street kitchen and industrial. We will definitely be back another day. I didnt take any photos as I was so hungry I just tucked on in! ;-)

Excellent food, lovely service, made to feel very welcome. The Idiot Burger was great!!

Burgers were absolutely amazing! Great staff as well!

Nice place. Good tasty food. Amazing chips. Waiting time much too long 1h20min - almost cold burgers.

Food was delicious! The idiot burger with koffman fries was a hit, initially worried as it’s a dark looking bun but the burger and bun was perfect and the fries were well seasoned, would certainly go back to try something else and some dirty fries next time! Very spaced out seating in the lower section but quick service.

Great food, decent service and nice decor.

We chose this restaurant for our last dinner in Edinburgh and are glad we did. The most delicious burgers ever. Perfect flavours! We had a chilli cheese smash, an idiot burger, and a taleggio pepper smash. Erin took great care of us and made sure we had everything we needed.

Excellent meal on site, delicious onion rings, truly exquisite vegetarian burger! Our two servers were very attentive, thanks again to Simon and Érin, we had a great time, we will come back!

The burgers were average. Small, over cooked and very greasy. The hotter than hell fries were just inedible, too spicy but without any flavour. £100 for 3 average burgers and 3 drinks is just too much.

All things considered, the experience was okay. They seemed either understaffed or there was only one person who knew how to seat tables. When we arrived, we had to wait a good 5 minutes before someone came to take us to our table, as did a few other people who were queuing up outside. There was a few waitresses just waiting for the chefs to finish cooking rather than seating people. The food was very good (minus the wings, chose a sauce I didn't like but that was my fault.) However they forgot to add the wings to our order, but was given for free as an apology. Overall definitely could be better, but it was nice for what it was. Might go back if it improves, and hopefully the head waiter who seated us has a good career as he was very good.

Two of us had dinner here, I must say everything was perfect especially with the help and service of Simone, an Italian guy. He advised and guided us on the choice of dinner

Music was to loud. Otherwise Great.

Fantastic service, good food, great atmosphere, if I had to note something is that if you go there ask for Ollie cus that lad's making your evening!

Such a great atmosphere, lovely food! Our server Mia was great, no complaints!!

Had a lovely dinner , staff were super friendly and helpful, Mia Was brilliant ,

In hindsight, we should have read the review summary before walking the length of Princes Street to visit this outlet. Despite it being the evening rush hour, only one other table was occupied. We ordered a round of Peroni—so far the most expensive we've had in Edinburgh—along with our meals: two beef burgers and two chicken burgers. My burger was decent, though the fries were quite good. However, according to the two family members who ordered them, the chicken burgers were among the worst they've had in a long time—just a bland piece of chicken breast. My wife barely ate hers. The Google review stating that "many diners find the burgers lacking in taste and portion size, leading to questions about the restaurant's value" is spot on. The bill included a 12.5% service charge, which was quickly reduced upon request.

I was there for the first time with my husband, and we were very pleased with the food and service. The food was delicious. My husband had ribs in a delicious sauce, and I had the idiot burger. Everything was served aesthetically and quite quickly. The drinks were also good. I recommend it, and we will definitely return.

I went there for dinner with my friends food was amazing and the service was great I really recommend.

Great Burger's, happy we gave it a try.

I love coming back to this place. Cool atmosphere and, most importantly, good food. I love not only their delicious burgers (I haven't tried all of them on the menu yet), but also their salad with chicken and awesome sauce. I love it! They also have good drinks. The chefs really do a good job. I love all the chefs there that I had the pleasure of talking to, but the best chef, who makes burgers like something from a fairy tale, is Wojtek. I recommend it.

Didn't get as far as food so can't review. Restaurant was dark and dirty. First seat offered filthy asked for a different one and young guy said hadn't been cleaned yet. Next one in the corner could hardly read the menu it was so dark. Table was filthy so got up and left. Went to hard Rock cafe. Clean fast , good food and lovely staff.

Food was great, I was served by Jess, and she was really nice and even helped me with making a decision on what to order. All in all, really good burger joint, would highly recommend :)

Tonight, I took my nephew here for his birthday. We were instructed to scan a QR code and order through the website, so I did. I paid immediately, including a 12% gratuity tip—which felt questionable since we hadn’t even experienced any service yet. Prepare yourself: if you want to buy a can of Coke, you might need to take out a mortgage—£4.75 for a single can! Daylight robbery. We waited 20 minutes for our drinks to arrive, which was a bit absurd, though not entirely unexpected. The food arrived shortly after, and let me tell you: after eating, you might find yourself searching for the nearest McDonald’s, as the burgers and the portion sizes of the fries (or loaded fries) were barely enough for a newborn. Overpriced and offering little value for money, the food was only barely average in taste. I ordered the “idiot burger” and left feeling like a complete idiot indeed, for wasting my money and time. Never again. Don’t go—don’t try—you will regret it.

I tried out one of their chicken burgers. The chicken was very dry and probably overcooked. I wouldn't recommend this place

Was there on a Friday night and had a really lovely experience! The food is really good but what stands out for me is the service. Had the chance to interact with guys from the kitchen and they were very nice with us!! Everyone is so attentive and service is very quick

The food was delicious, the portions are quite big so also great value and the service was amazing. We were able to order and get our food very quickly and they were really nice and attentive with our requests. The kitchen is open to the public so we were able to talk to the chefs and they were super nice. I will definitely go back again to try more things out of the menu.

Its tasty, people are nice, its fast. It's just to expensive for a normal good Experience

More than 20 euros for a single burger with average taste and no fries... that's okay. better elsewhere

Food was fine, however the service quality is extremely poor. And you're forced to pay 12.5% tip unless you speak to staff, which is not even there since everything is done in the app. And all that for £30 for a small burger, and small portion of chips. There are so many better places than this. Would not recommend.

Disappointed. Chicken burger was luke warm and impossible to cut. Poor server was on her own and apologized when I told her the burger wasn't edible and passed my comment to the chef. Won't return.

Lady is very lovely and so her work. Thank you for the nice experience.

Great Food, Awful Service I recently dined at Street Burger and had a frustratingly mixed experience. While the food was excellent the service was shockingly poor. Despite the restaurant not being busy, the waitstaff seemed indifferent to taking orders. It took multiple attempts to get their attention, and even after ordering, the drinks didn’t arrive for an unreasonably long time. The same happened with dessert—we had to call them over three times before it finally arrived. For a bill that ended up over £100, I expected at least decent service, but unfortunately, it was anything but. If the staff had been attentive, this could have been a fantastic dining experience. Until they improve their service, I wouldn’t rush back, no matter how good the food is.