Sun Moon Lake in Bromley - Phone Number, Reservations, Reviews

Best Chinese in Orpington bar none! Difficult to fathom the bad reviews - we’ve ordered from Sun Moon Lake loads of times and have always been really happy and we are very fussy. Love the place.

The driver was unable to locate my address and attempted to contact me. Unfortunately, I was unable to answer the phone immediately as I was in the bathroom. I returned the call literally less than a minute later, but the person who answered at the restaurant was extremely rude. They informed me that the driver couldn’t find me and then questioned why I hadn't answered the phone. The manner in which they spoke to me was very unpleasant and unprofessional. This interaction was so off-putting that I decided I no longer wanted to use your restaurant's services. I expect a certain level of respect and professionalism when dealing with customer service, and this experience was far from acceptable.

I would have given 5 out of 5 but didn't because unfortunately whatever meat was in the Singapore Fried Rice, most of the pieces in the rice was fatty which I hate.

Food was excellent - what more can I say!

Good food but disappointing that no prawn crackers are included & no lemon with the prawns.

Reliable and tasty Chinese food. Our go to choice. Just so expensive, not just this restaurant, just Chinese in general.

food was bland, soggy and expensive. they use their own drivers and randomly mark it as delivered on the app. portions were standard size so 2...

Food from Sun moon lake is always excellent, the delivery man Dave is always early which for us is great, he is also a nice man so we'll done all.

Ordered from them last night. Wasn’t disappointed! Keep doing what your doing guys it was delicious!

this order was very poor on food quality the last order received prior to this one was very good I will not be ordering again

The food was cold and very average at best. Multiple missing items not good enough requested refund. Had to re heat the food as soon as it arrived.

This food was horrible and didn’t taste to nice!

Excellent - what more can we say!!!!

someone was rude at the restaurant when we was asking where the food was

Was really good. Not had much luck with closer takeaways to us closing down, so thought we'd try this on the basis of good reviews, and we'll definitely go back. Good quality, good size portions, really nice food.

Love this place!! Have had many deliveries from Sun Moon Lake and have always been really happy. The reviews here don't line up with the reviews on Deliveroo where the majority are very positive 5 star. Best Chinese in Orpington.

great food, generous portions and the driver read my instructions

Food was over and hour late, cold and bland

I'd order every day if money was no object. Food is tasty and generous portions, except fries. Only complaint is the variability in the amount of fries you get. Two times one bag was enough for my wife and I, the last time it was half the amount. For the price I'd expect a kilo of fries. ~~~~~~ The actual Chinese food is fabulous, haven't noticed MSG in the dishes nor padding out with carrot. Great value for money!

Great food and speedy delivery as usual

Was delayed but kept us informed. Food was delicious.

Great experience. Food was brilliant, all fresh cooked, big portion, definitely worth the money. Also staffs are polite, answer all the questions I asked. will recommend.

Great experience. Food was brilliant, all fresh cooked, big portion, definitely worth the money. Also staffs are polite, answer all the questions I asked. will recommend.

Best Chinese in Orpington, food is always hot and portion sizes are great, was absolutely amazing again. Delivery driver is always friendly and helpful.

everything was cold. And the curry sauce was watery prawn balls was hard to eat.

food wad cold, packaging of food was broken and food had leaked in the bag

As always the best Chinese food in town, and always delivered on time or even earlier. My first choice as always, the quality is excellent.

food was nice, portions were generous and the driver read my instructions

The delivery time and tracker does not work

I was very disappointed with my order, i didnt even get prawn crackers and the food was luke warm and for £17 i was expecting a much better meal so i would like a refund

Whole order went straight in the bin. Thought we would try somewhere new for a change. Big mistake. Don’t know the last time I had such awful food.

Ordered 5 dishes it came on time but the special fried rice for my son was not warm at all, it looked like pre packed, stuffed into those take away container and microwaved for the customer! Definitely not freshly cooked, it was expensive and I have to reheat the darn food!!!! Will never order again from this place, probably it was a left over or cooked days ago! It tastes horrible! Not happy and will not recommend

Always great food and quick service/delivery. Never disappointed.

great food bit tight with the prawn crackers that I love.

Utter perfection! Just what was needed after a rubbish day ❤️

Was amazing best Chinese I've had here

Food was very poor. It’s the first time we have ever had an issue with the food. Most of it was thrown away. Hopefully it won’t happen again.

Wonderful. Delivered early and food was fantastic. Generous portions, cooked to perfection. Always first class.

Really nice food. Tried here as our usual place is closed on a Monday. Very satisfied. Nice and hot, lots of flavour.

Great food just Chinese now is massively over priced. It goes up more than fuel in this country I remember when a dish was like £4 now its £8-£9 for one dish ridiculous pricing

Had a large delivery and ordered it at busy time. Surprisingly the food arrived very quickly, but that was where the joy ended. The food was barely warm and dishes were either tasteless or had quite strange taste of cinnamon. Really not worth trying unless you’re happy to bin it. Very disappointing.

First and last time I will be using this Chinese restaurant, over a hour late with two phone calls to the restaurant (one off them stating he's in the lanes)...... Spent a lot of money for stone cold mussels which I had one and then threw them away and rest of the family saying to me we can't eat this (so salty it was like sucking a rock at the bottom of the med) If this this is your first order, then don't bother.....

Spectacular service and food. Definitely our favourite restaurant.

Everything cooked to perfection! All hot all tasty! First time ordering from here will certainly be back happy customer

Chicken chow mein was very salty Curry sauce bland

Food was cold and took just under 2 hours to be delivered. Will not be using them again. Poor customer service.

Very nice food i have tried many Chinese stores around the orpington area. This is A* very organised well packed I can't complain .

Ordered a delivery through Just Eat. Food apparently ready on time, then delayed because there were no drivers. I asked the restaurant to discard the order and cook fresh when drivers were available, but they put it in a hot box and sent it later anyway. By this time the crispy items were disgustingly soggy, and satay and ribs were dried out and tough as old leather. Picture of inedible satay attached. One of the mains, kung po prawns, had a repulsive smell, taste and colour, and was also inedible, photo attached, showing the strange colour, and the prawns uneaten in the bowl. Complaints to Just Eat were answered that this is within their policy, restaurants can serve food like this with impunity. They seem to have no oversight of their partner restaurants, and customers cannot expect decent food, delivered in an edible condition. The only recourse is to review the restaurant, to warn prospective customers. Complaints don’t seem to be read carefully, as the answers, although apparently authored by a named person, read like they have been generated by a chatbot, and don’t address the issues. Very disappointing.

We should have read the reviews before ordering - they are not wrong! Ordered through Just Eat. We were notified that the food was on its way, which was then revised a few minutes later to show a later delivery time. I rang the restaurant and was told that my food had been ready a few minutes but there were no drivers. I asked them to discard the food and cook fresh when drivers were available, but no, they put it in a hot box and sent it on its way half an hour later. As expected, crispy things were soggy, ribs and chicken satay were dried out and tough as old leather, and worst of all, the kung po prawns were a most peculiar colour, with a repulsive smell and taste, like something had gone off. We couldn't eat them. We complained to Just Eat, but according to their policy, this is acceptable, and we were offered no refund for the disgusting meal. Avoid.

Not eaten Chinese in ages, after £40 treating me and my wife. Found food greasy, especially the chicken balls. Wouldn’t take another chance from ordering here again, as everything is so expensive. £4 for a pot of Hoisin sauce…..

We got a notification that the food was ready, then a few minutes later this was revised, with a new delivery time 25 minutes later. When I called the restaurant they said the food had been waiting 5 minutes but there were no drivers. I said they should discard it and cook fresh when they had a driver, but they put it in a hot box and it came 25 minutes later, things like wontons and prawn toast were soggy, while the spare ribs and satay chicken were dried out and tough. One of the main courses

Food was excellent, tasty, hot and arrived early, could not fault the whole experience.

I cannot understand why there are so many bad reviews for this takeaway. My partner and I have had 4 takeaways from here. On all 4 occasions the food has been excellent. It has heat and plenty of flavour (so far we have only tried: Shredded Chilli Beef, Chicken Curry, Beef in Chilli and Garlic Sauce with Singapore Fried Rice). The delivery time has been earlier than expected, never later than the earliest time specified. We are very impressed with the fact that they deliver to Eynsford. The delivery drivers are also very friendly. We will definitely be ordering again from this takeaway.

Good food and delivery was on time with friendly delivery person

Sun Lake is always our 1st choice Chinese. Have tried others but always come back to Sun Lake.

Singapore Fried Rice nice and spicy. Curry sauce again nice and spicy and Shredded Chilli Beef was lovely. Will definitely order again!

I had barbecue spare ribs and peking chicken wings both were delicious

Smoke chicken so salty no one could eat it and thrown in the bin. Salt and pepper chicken also to salty to eat. Won't be ordering from them again

Everything was fresh, flavour full and well cooked.

Great food. They sent us lemon chicken instead of crispy chilli beef but it was still good

ordered and when my delivery arrived a dish was missing called the restaurant and was not believed they basically called me a liar and told me to contact deliveroo. despite the fact that deliveroo doesn’t deliver their food the restaurant they deliver it their selves i have not received my missing item or a refund absolutely disgusting behaviour

Delivered much earlier than forecast. Fabulous food, top quality, generous portions and really enjoyable. Faultless. Will definitely order again soon.

I ordered roast pork and duck in bbq sauce with egg fried rice, the pork is really tough and taste like cardboard, the rice had some black bits in it, the food was really salty. The meat was not fresh at all, it seems as if it had be in the back of the freezer for over long period of time.

Lovely food as always. Delivery is always great too.

Very pleased with the delivery driver 10 out 5 stars :-)

First order! Better than expected! I’ll definitely order again! Was delicious!

Delivered 11 minutes after I placed our order. Fabulous food, top quality, generous portions and very enjoyable. Faultless. Will definitely order again soon.

Lovely food and quick delivery 👍

Fresh and tasty food, really enjoyed it.

Really great tasty food, super friendly family run takeaway. Great selection.

Absolutely fire. Try the Singapore fried rice and the duck spring rolls.

Was excellent. Really fresh and tasty

Been ordering a while now as food excellent

Quick delivery, lovely friendly driver and delicious food.

Ok, ordered chicken fried rice but the rice was boiled with chicken pieces? Not fried - probably won’t use again

All food was hot, I remembered to add the prawn crackers to the basket this time so they'd come free. Satay chicken was really nice and chow mein delicious, could have more veggies in. Prawn toast was good. Albeit finding it a bit expensive, would be good if more meal deal offer options even when buying direct so can switch prawn for chicken etc.

So happy we tried this restaurant. Food was lovely, high quality, and as good as eating a meal in China town. Arrived earlier than the estimated time, the driver was very polite and friendly. 10/10

Top Chinese restaurant..... grate taste food

Yesterday I received this order for me and my partner however having eating the food we stopped as the ribs was really chewy and didn’t taste right with in 15 minutes later me and my parents belly was turning inside out we both had loose bowels all night with cramps I will not be ordering from this place ever again !

The food was disgusting , dry and very salty. It was virtually inedible. Lamb starter was burnt and pancake rolls were incredibly chewy. The duck main course was very salty and chewy.

All food was vile. The worst Chinese I have ever tasted. Thoroughly not recommended. Duck rolls were inedible, lamb and pancakes overfried and had bits of bone in it and my chow mein was overly greasy and my wife's meal was oversalted and dry. Couldn't eat anything and will have to get another meal. Anniversary meal too!

Great food great service every time

Just git a delivery. prawn toast curled up and dry , satay chicken undercooked didn’t even look like chicken and the satay sauce yuk! tasted it and put the lid back on. Ended up just eating the boiled rice . What a waste of money So bad I should get a refund . Have taken photos

Excellent all round. Estimated delivery was between 18.45 and 19.05 but was delivered about 18.33 by a very polite driver. Food was top quality again, generous servings and very enjoyable. We will certainly be ordering from this restaurant soon.

Food quality is OK, but definitely not the high standard expected. For example, their version of fried rice is just boiled rice with ingredients added. This was their second try, will be giving it a miss in future.

Worst food I gave tasted, asked for beef, and got a load off unedible who knows what! Never again.

Food was early but not too early, it was hot and well packed. Thoroughly enjoyed my meal much better than expected

The quality of food was poor, a premium dish that came at a premium cost that really wasn't premium.

Disappointed with food.egg fried rice was not like first time and Japanese crispy chicken was tasteless

Speedy and delicious! Just what I needed as a heavily pregnant woman!

Was lovely, arrived hot and plenty of it. So much. Really tasty we really enjoyed

Excellent service!:very tasty food

Very pleased with food .Delicious xx

Amazing food everytime and so quick to deliver.

Very tasty and flavoursome Will order again for sure

Excellent all round. Estimated delivery was between 18.45 and 19.05 but was delivered about 18.25 by a very polite driver. Food was top quality, generous servings and very enjoyable. We will definitely be ordering again soon.

Very enjoyable meal, plentiful portions, nice and hot

Food was delicious, service wast fast and easy

First experience with Sun Moon Lake (our Swanley purveyor of MSG wasn't delivering tonight). What I had first thought to be a little expensive was absolutely excellent. Had all the signs of someone who cared about what they were cooking (the pancake roll is a meal in itself). First class.

Arrived late and was luke warm. Poor quality meat in the dishes for the price.