Suffolk Food Hall in Babergh

Very average food not great won’t go again. Curry was nice. Burgers tasteless and no salad just chips. Tiramisu - good choux bun with tasteless gloopy grey custard. Awful. Expensive and more than my weeks shop for mostly bland food. Serving staff pleasant if a little slow. Nice view.

We visited the restaurant for lunch. Excellent service!! Well done , organised. It was a pleasure!! The food was good. It’s not cheap but the portions are good. Simple atmosphere, nice views on the river.

The waitresses were helpful and friendly. There were floor to ceiling windows with amazing views of the Orwell bridge. The food was slightly overpriced for what there was, but it was still very good. I had a hot chocolate whoch was very good and worth the money, but i also had pancakes with orange syrup, which weren't as impressive considering the price.

The general impression was of a sloppy and disinterested attitude. The person serving us was uncommunicative, unsmiling. She got the milk wrong for both the tea and coffee in our order of 3 drinks. I'm coeliac - 1 choice of cake, not a popular flavour. The tea was tasteless, too. The tables weren't cleaned. Never again.

Booked afternoon tea online where it asks for any dietary requirements. I sent details through and promptly received a reply saying we couldn’t alter the menu. Why on earth do they ask for requirements and then refuse to do anything about it. SFH is tip top price wise and frequently seems to be a disappointment

Very limited menu compared to what they used to have. The service was terrible. We got told off by one of the serving staff after getting a napkin from another table because they didn’t set our table even though we booked it. We had to chase a drinks order. The food was dry lacked flavor. The kitchen staff couldn’t accommodate a simple request to swap bacon for avocado even though this was on the menu. The food was also overpriced for lack of quality and a basic menu. The only good thing about the place was the view.

First time at Suffolk Food Hall, we ate in the restaurant with a lovely view over the fields to the Orwell bridge. Service and food were excellent, portions are huge!

got to be the worst coffee ever, like dish water - I had to return mine it was so so bad only to be served the same again so it must be the standard - served by a right little miss grumpy made me grumpy - never to return for that piss poor coffee.

Love this place,chilled and friendly... The Bakery guys are great and Chloe was awesome today, she made sure I got some fresh Cheese Straws for my belated Mothers Day tomorrow:)

My sister and I came for afternoon tea. It was delicious. The sandwiches were very fresh and the scones were the star of the show in my opinion. Lovely window seat on a sunny day. I did ask for a clean plate after having the savoury items on the original one, perhaps that could be taken on board. Overall, brilliant.

We had a lovely lunch as usual. Good value. Amazing location. The Cookhouse was a bit noisy. It was difficult to hear my friends who were sitting less than 1 or 2 feet away from me. Not sure the changes in the restaurant have helped. However, still a local favourite for us and we'll be back.

Great location, delicious food (try the Brie and cranberry toastie!) and efficient staff. Parking a bit of a faff when busy and a little pricey but otherwise a great place - right next to A14 which is handy too

Popped to the cafe for something hot after a dog walk. The place was heaving and the queue was long. I waited and ordered 2 extra hot chai lattes. When I received my drinks I took them straight to the car. When I took a sip I was surprised to taste tepid milk with a hint of ?gingerbread. I basically paid £7 for 2 warm milks with a hint of flavoured syrup. Had I been in the cafe I would have taken them back. I would expect a premium drink from the Suffolk food hall, rather annoyingly Costa does a 100% better chai latte. Won’t bother next time

We were here to get food for a bbq, my parents live close and told us to try it, the food was very reasonable and was way better than I expected, fresh very high quality meat

Stopped for coffee and cake after shopping in the food hall. Both the coffee and cake were just what we needed and would visit again if we came to the food hall

Lunch in the cafe on a dull Saturday afternoon. Long queue a good sign the food is okay. Lovely location great views and a nice shop to browse around. Greeted by a smiley young lady on the till who was very helpful. Not the most substantial menu but at least 10 different cakes to choose from… We had the sausage cheese and red onion toastie on granary bread and it was the best toastie I have had in ages. Perfectly toasted and the chutney accompaniment was yummy. Fruit scone for desert was light loved by my wife. I would have preferred a touch heavier and a little more fruit. Yes it was a little pricey at £30 inc drinks and they could give out the slightly larger Rodda’s clotted cream. However some if the cakes started at less than £3 so I guess it seemed pricey due to food price inflation. As always the question is would I return - undoubtedly YES

How would you feel if you waited for more than 1 hour for your food to come ? The kitchen seemed to be run professionally, and I very much enjoyed my lamb and the extra gravy. We were very grateful to one of the waitresses, who advised us not to have dessert as there would be a long wait. The staff and the customers were getting a raw deal, as the staff were rushed off their feet, and the diners were having their patience sorely taxed. A lovely venue derailed by bad management. P.s. it didn't help that the waiter sauntered like a haughty popinjay. Looking forward to your reply

Very limited lunch menu, what we had wasn't particularly tasty, and it was overpriced. Nice view and outdoor sitting area, and coffee is good, but we're ultimately disappointed and not likely to return. You'd think given there's quite an expensive gourmet food hall here that the cafe would have a more imaginative selection.

Absolutely terrible and the service was even worse. We had afternoon tea with no tea, 20 mins after we asked for tea, teapots arrived with no cups. The waitress then asked us if we would like cups….i think we were expected to drink out of the spouts. The sandwich bread was hard. Fillings were bland and boring, I make better sandwiches in my child’s school pack up! It took 40 minutes to serve our pre ordered food. The cakes were very bland, either very mushy or very dry! Not worth £5 let alone £18!!!!

Seems to have gone slightly downhill, the service doesn't seem to be as good and I don't think its always obvious you need to go up and pay! The view has been obstructed and its made the restaurant look a bit dated :( Really liked it before, and the view was obstructed wherever you sat but its certainly changed.

My husband and I were visiting with a couple of friends. There was a good selection of cakes, from which I chose a cinnamon bun. It would have been helpful to be given a cake fork rather than a knife as the bun was incredibly sticky. I ordered an Espresso, which was almost undrinkable as it was extremely bitter. Fortunately I had only ordered a single shot and the coffee was served with a welcome glass of water! My husband's cappuccino was also bitter but less so as it was, of course, diluted with milk and cream. After speaking with other friends, I found similar complaints about the coffee. Will we visit again? Probably not.

Table pre booked 2 weeks ago had confirmation email - on arrival our table had been allocated to someone else - drinks only menu on table - staff member took our drinks order which was served fairly quickly - food order of sandwiches took over an hour to be served. Sat facing the kitchen which despite the restaurant being busy certainly didn’t look over busy. Quality of food didn’t reflect price paid.

Charged £15 for a tea, sausage rolls and children’s carton of drink. Then was told don’t accept cash. Abrupt woman behind the counter seemed to revel in customer dissatisfaction. Used to be a lovely family feel place to visit. Now overpriced with rude staff. I also refuse to visit anywhere again that refuses cash.

Went to the cafe for tea and cake,husband ordered while I went upstairs to choose a table, there was plenty of room. Once upstairs I was questioned whether our food was ordered, and then told to sit in a crowded corner because we were only...

Good service let down by Luke warm food. Toasted sandwiches were luke warm toast and the inside was barely warm.

My husband & I decided to have a cuppa & cake at the cafe last week. My husband had a piece of cake. At £3.80 very expensive for the size of the slice he had. I had a cheese scone. £4.50!! Costing more than the...

My wife and I took my daughter and granddaughter to the food hall and they thoroughly loved every minute of their visit in fact I had to tell them that they had been there for a very long time and we can always come back....

Wanted a quick sandwich & coffee away from the flies & wasps. Only seating was outside; no inside available Was directed to the CookHouse which was pleasing to see had a lift. However could only offer main meals, no light bites or lunches. Surely inside...

Enjoyed a wonderful afternoon tea with absolutely stunning views. Due care was taken regarding my nut allergy and have to say everything was delicious. I couldn't manage to eat everything so a box was duly provided. We'll be back to sample a breakfast! The menu...

I has the farmers breakfast and let me tell you the potato hash....wow. Game changer from your typical frozen hash brown! Make sure you get there early to get a seat near the window at the restaurant. You can still see the view but it...

I always loved it here, however the new prices are extortionate. If you got a half decent portion it wouldn’t be so bad but the brownies are tiny, as was the slice of cake at £3.80. A bacon sandwich for £5.50 was disappointing. Such a...

My son and daughter-in-law on a quick visit from Hamburg reserved a table in the restaurant for us for breakfast; it was our first visit since the Covid lockdown. The greeting staff were as friendy as ever, we were shown directly to our table, unhurried...

I met a friend here today and we had 2 x elderflower and apple drunks at £6 then 2 x coffees (flat white and a cappuccino with oat milk) at £7.20 and most of the drink was froth!!! Only offered takeaway cups not proper when...

Extremely disappointed with our visit. Tea in cardboard cups. No proper cups or a plate, had to carry our own tea upstairs to sit. Had better tea out of a van by the side of the road. For about a £1.00. This was nearly £10.00!...

The most I have ever paid for a coffee in a paper cup. Although the place has a lovely location, I think you pay for the view. I was a bit surprised that no attempt was made to cover any of the tables during the...

Thank you so much to the lady running the cafe. We didn’t realise we had to order first Downstairs and waited a while for a table. It was so busy and less tables with social distancing. The lady took our order at the table very...

Came for the food shopping- stayed for lunch with great river views. Great disabled access, and great food

I booked a table for 9 (6 adults and 3 children) for yesterday, Saturday for lunch and after reading the reviews was a bit hesitant but thought I would still go as had been before and had no problems in the past. We were met...

as we walk through to the cookhouse restaurant it was a chance to look at all the lovely goodies to be purchased.The Food Hall have a superb butchers along with artisan bakery local wines you name it they sell it . Brilliant

I wish I'd read the reviews first. The best thing about this restaurant is the wonderful view of the river Orwell & the bridge. The restaurant is upstairs, no lift or signs as to what a disabled or limited mobility person should do. There was no menu at the bottom of the stairs so you could decide if the struggle up was worth it. (The toilets were back downstairs again)!There were water glasses on the table but no water jug was brought. The menus were given and we were asked for our drinks order at least 10 mins later. The drinks came after another 10 mins. We had to prompt the waiter to take out food order. The simple things took far too long and it wasn't busy. The food was mediocre; not amazing. Burnt brioche bun, overcooked steak, too much oil drizzle & not enough gravy. Simple things that spoiled what could have been a great experience. Yes it's expensive but I don't mind paying for excellent service & well cooked food. Sadly not here.

Telephoned the Events Team mid afternoon on Monday 6th January to enquire and organise a funeral reception. A gentleman answered the phone to say that the lady who dealt with this was with an event going on, but that he would arrange for her to telephone me back when she was free. The next day, I hadn't heard anything back, so I telephoned again at 12:50, the same gentleman answered the phone again and gave the impression that he was surprised that the lady had not phoned me back. He told he would get her to phone me right away. At 2:30pm, I gave up on them and booked another venue. At 15:43, I received a telephone message on my answerphone from the elusive events lady to say she missed me with this call and would call again. It is now Wednesday 8th January at 2:55pm no other call has been received.All I can say is that if trying to organise something with them is so hard, how good are they going to be actually carrying out the event and KEEPING IN TOUCH WITH YOU.Maybe you have so much custom you don't need the extra custom, maybe you couldn't care less, or maybe you need a new events organiser.I have given you one star, if I could give you no stars I would.

A fuss to begin with as to whether we could be accommodated, the restaurant was 3/4 empty at 12.30 ish. A table was arranged. After a while three menus were distributed amongst 16 of us. Another wait and the drinks order was taken. My Dahl & sweet potato curry came as a splodge of luke warm orange mash in the middle of the plate, crispy onion on top & nothing else at all to relieve the orange boredom. It tasted as bland as it looked.My friends meals at best were OK but all round the portions were too small and at worst tasteless, pureed soup looking and tasting like baby food, and again lukewarm. Overpriced and quite disappointing.The room was echoy making it hard for staff & customers to hear each other. The best feature was the view of the Orwell.I note reading previous reviews that feedback would be used to improve the service - doesn't appear to be having much effect.

I really like this place - whilst not the cheapest place to buy grocery's there is a good range of local in season foods. The bakery is excellent - I think the mince pies were the best ive ever tasted this year. So whilst I don't do all my shopping here I love a weekly visit to get local vegetables, meat and fish.

Food hall itself is fantastic but this review is about the cookhouse restaurant on the site which is part of the hall. Went there this morning for breakfast, place was only half full. We got told they couldn’t serve us because it was too busy so asked us to come back later. There were at least 10-15 tables empty and it certainly wasn’t hectic. Very disappointed and based on the experience wouldn’t return. We went into the food hall itself to their other cafe which was expensive but nice food.

Late morning catch up, delicious selection of slighty different than the usual cakes, always tastey. Good fast service, but not always enough seating.

Wonderful venue with fantastic views of the Orwell Bridge. Disappointing experience however with very slow service, the restaurant was not busy but we waited for 30 minutes to be asked if we would like drinks. Staff generally unaware of the requirements for gluten free options, although on booking this was not an issue and sadly no GF option for a dessert except ice cream/sorbet. Food when it came was average at best and over priced. sadly we will not be returning and would not recommend for anyone requiring gluten free options.

A very enjoyable hour looking through the wide range of products - had a very good coffee too! Garden centre also very pleasant.

Great place to visit with or without the children, great little cafe serving teas, cakes, coffee, sandwiches hot or cold and loads more. Good gift shop with loads to choose from. Food hall selection with fresh meats, cheeses and more, if you like the Colchester food hall your live this one. Best sausages in the country. Friendly staff.

Wow, sited by the Orwell bridge. Large carpark, lawns and outside play equipment for young people. Good cafe and a restaurant with views of the river and bridge. Good god hall selling local produce and more shopping options.

It took one and half hours to serve one course plus one desert,the food was satisfactory,the service was dreadful compounded by the male waiter who "politely" took me to task for pointing out the slow service.I see I am not the only customer to be disappointed

Ate here for breakfast on Saturday. First customers of the day at 8am.

Coming recommended we did hope the cafe would provide a swift service and good food but that's not my experience. The place wasn't overcrowded but to take 20 mins to make tow sandwiches and poor cold baked beans over cold cheese on a cold jacket potato is poor.

After having eaten here on four occasions, three times in the restaurant and once in the cafe and had such a poor experience on every occasion bar a brunch, I feel the need to now express my views and say that I’m not encouraged to come a fifth.

We were on our way home from a short holiday when we came across this place after going for a drink at the Riverside Bar at the end of the road that this place is on - that was also really lovely - the view of the river and marina is worth a visit to that place too!

I have to say I am sad to leave a mediocre review.

Booked a table for 6 adults and 3 young children to celebrate my daughters birthday with my family at a Sunday lunch. However, despite booking and arriving on time we not only waited 85 minutes for our lunch to arrive but found the food to be very poor quality considering the prices being charged. The food had obviously been waiting on the heated counter a considerable amount of time before reaching our table and despite the plates being very hot the food was certainly not! One of our party was unable to eat her meal due to having to attend to one of the children who was now tired and irritable after the very long wait. No one came to out table during our long wait to either explain the reasons for the very long delay or to see if we needed any further liquid refreshments. We complained to a waitress who was very charming and sympathetic, she agreed that the waiting time had been unacceptable and as a gesture of goodwill offered a refund on the uneaten meal. However, when going to settle the bill it was found that no refund had been forthcoming and the waitress informed us that the manager would not agree to the refund. After challenging the manager directly about his decision to overturn what had previously been agreed with the waitress he reluctantly authorised a refund of the cost of the uneaten meal but with no apology in any shape or form for our disappointing experience. We are not the type of people who usually complain or write bad reviews but this is not a cheap restaurant and on this occasion felt it appropriate to share our thoughts.

I had been for afternoon tea here one before a few years back and couldn’t fault it, this time it was awful, normally the waiter/waitress comes over asks what sort of sandwiches you like etc, oh no not here they bring it over with a selection none of which my friend & I liked, so we said do you have any cheese after consulting with about 4 different managers the answer was no, not being funny it’s a food hall could you not go and get some!! We then asked for water so that was brought over but we had no glasses! Staff were just dopey! Never again, save your money and go to patisserie Valerie, salt house or Lavenham swan

We visited the restaurant at the Suffolk Food Hall for a family birthday. We went for the view, which did not disappoint! The food was great and so was the service. There were good vegetarian choices and the desserts in particular were delicious. It was a busy bank holiday so we were very impressed with how well we were taken care of - would definitely recommend.

This is a very good place to get a great value afternoon tea. Impressively presented with a great range of savoury and sweet with unlimited tea and coffee. Staff really friendly and helpful, made it a fantastic family afternoon out!

Thought we would try the food hall at lunchtime as never been before . I had a sausage and red onion Toastie with relish . Got to say it was a bit pricey but it was delicious . I suppose you only get what you pay for !!

Popped here with some friends to let the kiddies burn off steam on their large bouncy pillow, surrounded by sand which the kids loved.

I regularly visit the food hall and really do like how they present their goods. The coffee shop is very nice although the seating plan is a bit muddled and the range a little limited on the menu. The biggest issue I have is the cost of anything in there. It seems the modern country living retail world is growing and with it the prices seem to be soaring. It's such a pleasant place to be it does feel a shame it always feels you've lost out a bit in the wallet.

Went here today for an impromptu breakfast after getting a couple of recommendations from friends. A really varied breakfast menu including vegetarian and vegan options. Good service and a wonderful view of the River Orwell and bridge. Would love to try it for Sunday lunch soon. Plus the added bonus of the home/food hall afterwards. Would definitely recommend it.

This is a wonderful place to have lunch, overlooking the river Orwell and the A12 bridge. Expect to pay around £14 for a main meal, the service is friendly but quite slow. The reason is it's so popular. My braised steak was worth waiting for. My wife however found her pork to dry and overlooked.

What an amazing view! What a cool space for Sunday brunch. Pity the food always takes so long to get to your plate, although when it does, it does not disappoint.

The coffee and scones were fine - but the accompanying clotted cream had separated and was not "spreadable" - had it come straight from a freezer ?

Have just got round to writing after a busy Christmas!

Sorry, eat downstairs in what looked to me like a corridor, or eat up stairs in a poky loft area above the shopping hall with very poor views of the adjacent river Orwell. Open plan to the shopping area, so noisy when I visited

We have been to the Suffolk Food Hall on a few previous occasions, but the menu selection seems to have lost any inspiration.

Visited here on our way home. Ordered 4 hot drinks and 2 scones. Took over 20 minutes to get our drinks, at which point the waiter said your scones are on the way.

We ordered a sizzling breakfast and eggs royale just before lunchtime this morning and we thoroughly enjoyed it, can’t complain at all (I eat out a lot and can be rather critical). I don’t know why we’ve not eaten here before - we will certainly be back!

Came here for a family lunch and was very impressed with the spectacular view of the river and bridge from the restaurant window. The staff were friendly and the food tasted great. The only downside was the relatively long waiting time for the food however it is all cooked fresh and it was definitely worth the wait. It was busy so I’d recommend booking in advance but despite this the atmosphere was still calm and relaxed which was lovely.

Good food, for a cafe but a bit overpriced. We had toasted sandwiches and even though there were good, there were quite expensive! Good outdoors area and great kids trampoline. It was very busy but the service was ok.

My husband and I were brought the afternoon tea from our son and we used it at the end of last month. We ordered one normal afternoon tea and one gluten and dairy free, it was exceptional, the food was plentiful and delicious so much so we had to take some home to eat later. The staff were fabulous they were very attentive along with being very helpful and friendly nothing was too much trouble. We were seated by the window with full view of the river and the surrounding fields which was stunning. It was a great Saturday afternoon and I would recommend this to anyone. I would also like to thank all the staff working at Suffolk Food Hall for making it a memorable afternoon.

My friend and I went for lunch and both had a great time. The food was excellent, service very friendly, everything obviously freshly prepared and cooked - couldn't fault it. The views from the restaurant over the bridge and river are stunning.

Team of 6 in recent quiz night and enjoyed a great night out. The ticket price included a complimentary drink on arrival and a delicious 2 course meal. The pork was delightful for the main and melt in the mouth. Dessert was a white chocolate cheesecake and accompanied with a raspberry sauce which together worked extremely well, and this from a non-dessert lover as I usually either pass or select the cheese. With a full bar available to compliment the event this makes for a thoroughly enjoyable night out and a bit of fun with the quiz as well. The large open plan area can be a little noisy as there are no real sound deadening qualities but with views across the estuary it makes for a glorious vista.

I regularly shop at the Suffolk Food Hall and so therefore was delighted to try the food at the cookhouse. There was 28 of us. When we arrived it was welcoming however when the food arrived there was 1 piece of small toast with the paté starter to which seemed a little steep. The mains were delicious however luke warm and each person had to ask for extra gravy to warm it up but even that was not piping. The vegan dish was unthoughtful, just veg and pasta. The dessert - the treacle tart was advertised to come with custard but came with cream and the fruit crumble and custard again was a tad on the cold side. When we all went to pay we thought the bill was amazing for the amount of people but the restaurant failed to mention they had taken the deposit off the bill; which was not pre-arranged or even discussed nor was the £70 service charge, leaving the person who was lovely enough to leave a deposit out of pocket and this was not known until majority of the party had left.

We had breakfast at the restaurant and was very disappointed, especially considering it came to around £30 for 2 people. The restaurant has so much potential given the beautiful view and the fact there were about 4 or 5 chefs in the kitchen. We both had the sizzler breakfast at £8.95 each. For my husband, this came with one pork sausage, one anorexic rasher of bacon, one fried egg, some mushrooms, half a grilled tomato, some fried (not saute as they claim) potato discs, and a small portion of baked beans. We were offered toast as our food was presented to us, which we accepted, but later realised on seeing the bill that this was an optional extra. For my breakfast, I am vegetarian and can't eat hollandaise sauce or mushrooms. The restaurant didn't have vegetarian sausages (unusual for a breakfast venue) and did a vegetarian sizzler breakfast for me, which contained one fried egg, a grilled tomato, some fried potato discs and a small portion of baked beans. I still paid £8.95 for this, which seemed steep considering. A token discount for the meat and mushrooms I didn't have would have been welcome, although to be fair my plate didn't look vastly smaller than my husband's, given how sparse the portion sizes were. The service was good, the location lovely, the venue is clean and well presented. However, the food sorely let it down and we won't be returning. There are places locally nearby who trump this quality of breakfast by a long shot (and cost less). It lacked enthusiasm and passion for what makes a good breakfast. A few small changes could really make a big difference here.

High quality fresh produce but most of the packaged items in the food hall can be purchased in any other farm shop or supermarket. Vast majority of products not produced in East Anglia let alone suffolk.

Brilliant playground with bouncy cushion. Great for littlies amd a reward for dragging round the food hall. Great for ghe growns

On holiday and thought worth a visit. Loved the selection of food items, specially the Bread. The specialties such as Gin Raspberry Jam at a mighty £6.50 and the cheeses including Truckle were tempting. Yes, we spent a few bob but stayed away from items you could buy elsewhere at much lower prices.

Having attended the tractor fair I was dismayed to watch how food was being handled. The young girl serving on outside was handling money and then replenishing the stock of sausage rolls etc with ungloved hands from the boxes. Admittedly when serving customers she used tongs to put into bags, bit late really ! I raised this inside and a member of staff told her there had been a complaint but “ don’t worry about it “ I won’t be eating there again!

My family came here to have a light lunch, all ordering toasted sandwiches which came with a side salad. The wait was a little longer than you'd expect for toasted sandwiches, but that's understandable for a small cafe. What eventually came out however was not understandable, with the cheese and ham toastie containing barely anything at all, with ham barely even visible once opened up. The bacon and brie was a similar level of disappointment, with about 80% of it just being onion. To top it off, the "salad" wasn't a salad at all, it was 5 small leaves topped some salad dressing, nothing more. The location was the only real saving grace, as the food wasn't up to standard whatsoever.

I absolutely love going to Suffolk hall it has it all. I've done a bread making workshop with family, Escape room with friends and generally visited a lot for food and browse of the shops!

We came to the Food Hall Quiz Night & had a fantastic evening with a group of friends.

Great new menu since last visited. Coffee was delivered by a delightful girl speedily even though busy. Unusual earl grey black currant cake. Wow that was good. Kids had lunch boxes. Good price and quality contents. Finished our visit off with a lovely ice cream. Keep up the good work.

Brought family for lunch and had a wonderful cheddar cheese salad and cheese scone and coffee andcake! Though a little expensive overall there’s no doubting the quality ingredients and preparation and the whole lunch was a delight. Then purchased some frozen prepaed meals for the evening at home and they were gorgeous too. Steak ie in red wine!

We had to book a table which was at 16.30, arriving at 16.20 we were seated and drinks and afternoon tea order taken, drinks came. A hot meal was ordered from the menu, the hot meal was delivered and eaten , it was very nice, so am told. A further 20 minutes , 40 in total after we had arrived, the afternoon tea was delivered, Not sure anything on the plate should of taken over 30 minutes to prepare a few sandwiches and a selection of cakes. The cakes were very nice I may add, the service however was not so...I may add that the restaurant was not very busy at all, wouldn't fancy going on a busy day/evening.

Absolutely love this restaurant. Have been here on a few occasions now. Really lovely view over the Orwell river. Very nicely decorared. Can be fairly loud but really lovely atmosphere. Staff are very friendly. The food is amazing. Have had breakfast, afternoon tea and dessert. All fantastic. Can't wait to go back for dinner

Das Café der Suffolk Food Hall ist etwas lieblos am Ende der selbigen hinten angefügt. Es hat zwar ein gewisses Market-Feeling, doch seit das Café umgestellt wurde und man nicht mehr den schönen Ausblick auf den Fluss Orwell hat, fehlt dem Café jeglicher Charm. Auch muss man aufpassen, wo man sitzt, den die grelle Beleuchtung der Food Scheint einem bei manchen Sitzen genau ins Auge. Die Bedienung ist sehr freundlich und hilfsbereit und der Kaffe sowie das Essen sind gut. Dennoch würde ich nicht nochmals hergehen.

The idyllic view and delicious traditional, warming food can not be faulted. However the word appalling does not justify the service! To be seated, not offered a drink and watch the customers who arrive 5 minutes after you be watered and fed was the starting point. After getting the attention of a waitress, to be told 'it's not my section', very quick to snap back, but not to serve the customers, convenient. Finally having given our drinks, which only consisted of coffee and orange juice and took a measly 15 minutes our food order had not been taken. I persisted to speak to the nearest worker to me who happened to be a manager, of which he replied 'we are busy' (not busy enough to take the orders of the later arriving customers surrounding us). I did portray my expression of dissatisfaction, however there was no apology, in fact an argumentative tone to his voice. The worst moment having had taken our order and walked over to process it through the till, he sniggered and smiled at the abrupt waitress. The service I can honestly say was no better than going through a drive through McDonald's. Unfortunately this is not an isolated issue as the same manager has been very rude before, this is the final straw and we will not be returning. In an remote location with little passing trade, they would be wise to improve their staff to keep customers coming back.... all the best to future attendees we hope it improves!

The menu is limited but the food served was not a bad standard but was not very hot, given that it was absolutely freezing in this restaurant it didn't help. Eating lunch in coats and scarves was nor enjoyable.

Service was VERY poor paid extra for function room! 0 service arrived at 2 afternoon tea came around 3:20 after asking waitresses when it was coming!!! The dry sandwiches and cakes came out with no plates or knives lucky one of us had got a coffee spoon. Again we had to find someone to actually get us some plates and knives plus remind them we had not had any tea this arrived at 3:45 !!! The manager came out and offered us a bottle of Prosecco which was a nice thought but at £15 a head this afternoon tea was over priced and spoilt the celebration. I would not recommend at all

This is essentially a shop with fresh fish, fresh meat and fresh vegetables and most other things for the kitchen including wines and spirits. There is a small coffee shop in the centre and at the far end is a very good shop aimed at present buyers. Worth a browse and the Cookhouse restaurant which is separate is excellent.

We have eaten there several times in the past and have always been more than satisfied with the service and the quality of the food hence the reason to recommend to friends that we meet and eat there. This time the service was poor with the waitress reading the specials,in poor English, from a hand written menu which she couldnt give to us, so this took several attempts. We asked for hot mustard and was told abruptly "no hot mustard" but after asking another waitress it eventually turned up. The food was just not good and was very dry with no flavour and over cooked. The atmosphere in the restaurant was one of no one bothering whether the service and food were ok and it seemed to be getting tired and slightly run down. When a friend complained to the manageress about the food and not being able to understand the waitresses English the food issue was ignored and she was accused with the coverall standard phrase that she was racist. I told my friend to take this further but she didnt want to make any further fuss

Called here last Sunday, in the Cafe.at approx 1.30 Lunchtime, asked for two Soup,

We have eaten here many, many times, introducing friends and family to the delights of locally produced food, cooked with innovation and flair, at reasonable prices. How things have changed! Having not been for several months, we met friends for Sunday lunch and were stunned at how quickly things have gone down hill. Gone were the large menu sheets, offering local Red Poll beef, Blythburgh free range pork and locally sourced seafood. There were just six starters on offer and FIVE main courses plus a roast. Of the five deserts offered on the laminated A4 menu, one was unavailable and the two we ordered looked like they could easily have been bought in. No wonder the place was empty when we arrived and only partially full when we left. Never again. If we wanted straightforward pub grub we could have gone to far better venues and paid a lot less.

Good views and nice people but service a bit erratic. Food was above average and good portions. Concept good but execution could be better

Nice venue, but service not good, order was mixed up, had to chase up to get what we ordered. Customer service not what you would expect. Although large volume of people service goes a long way. Cakes were quite dry. Nice coffee and tea though

I have reviewed this place back in September 2016 and I loved it. However now, I feel the standards and the passion doesn't seem to be in the atmosphere anymore. I went to the cafe for lunch to get some fresh air and to basically to get out of the flat. As you do, thinking of a place that reminds you a place to go that brings relaxing memories, The Foodhall.