Beefeater in Babergh - Phone Number, Reservations, Reviews

Could have been 5 stars but for the attitude of the server in the restaurant who, although had empty tables (apparently booked for 4pm) could not seat us so we ate in the bar. The girl there was very friendly and service there was great.

Had a lovely dinner. good food, good value.

The beef and ale pie pastry top was very hard, uneatable, we asked for the air-conditioning to be turned off, twice and it was turned back on, but then they turned it on the third time, ( we were only us 2 seating in the area) we got up and paid and went out, not happy with the service.

Kate was brilliant and made the day for our Mother whose 80th birthday it was on the day of our visit! They were under staffed but Kate went above and beyond to make Mum feel very special xx A day she will not forget as U made us laugh whilst still getting on with your job and working extremely hard

Beyond words! Must read before eating. Disgraceful. Hotel gives you a menu, that’s cheaper than restaurant menu, ok, cheeky but no problem. £4.99 gets you 2, yes 2 boiled/microwaved prawns. £24.99 gets you a 8oz (never) mixed grill, chicken breast about size of a 50p, triple cooked chips weren’t cooked once, (under cooked oven chips) !!! Gammon was ok tbf and they actually served a decent friend egg. Coors light beer tasted like they’d not cleaned lines properly, they tasted from the line, happily conceded and replaced the pint, line and tap still on sale after. After all food eaten, it appears there was another “evening menu” that wasn’t on the table, with more considerable meals at a fairer price. I’ve said it before, maybe if the owners ate the food, things would change! £43 wasted. Feel sick Stay humble owners, customers stay away. Staff should get paid extra for having to face the public

We regularly come for breakfast and today didn't disappoint. Kate was front of house and was an absolute pleasure to deal with. The breakfast was very well cook and absolutely delicious. Great selection of continental choice. I can't remember the chefs name but thank you. Great value for money £10.99 for a cooked and continental. Or £8.99 for continental both with unlimited coffee wow. Oh and kids eat free. Well done to Kate she is an absolute star as are all the other staff we have come across in this restaurant. Keep up the good work you are all a great asset to the company for sure

Fantastic value for the lunch offer. Great service too, can't fault it.

Food average, service less than average and to top a very poor evening the bar closed at 10 on a Saturday night. Don't bother.

No staff around to order food. food is not great for the price you pay and not much choice, attitude of staff is poor.

A very pleasant evening with my wife ,grandson and a friend of the family. It was a perfect evening.

The menu said food served between 12-5. We turned up at 3 and they said they were not serving food.. So we took our custom and money to brewers fayre up the road. They were happy to take our money.. lovely food ☺️

As always good service nice staff good deals great food 👍

The outside needs a little tlc but inside the atmospheres was good with the usual high standards

Our overall review:- Friendly staff, Good and prompt service, Food perfect, and prices good, will certainly be visiting again.

Food was ok for the price service was slow and rude

Help your self cold buffet and then order hot unlimited coffee tea juice etc

Great food had to wait a while for a drink

Went on a Saturday afternoon the weather wasn't very nice so sat indoors and even in the bar area it wasn't very warm, I was glad to have jumper with me. Staff were in short supply and those that were there not very customer friendly we decided we were going to have something to eat and was then told kitchen was having a break and would be back at 4.30 which was fine but no where does it say that the serve food between 12-3 and x-x which would have been useful. When I did get round to ordering I was stood waiting at the bar for ages while the staff member was cleaning the floor, no acknowledgement that I was there or that she would be with me and no apology when she did decide to serve me and if I could see her she could see me. After I had ordered and sat down another guy tried to order and she just told him she would have to see if he could as we had been there a long time (it was now 4.50) so obviously not cleat to all staff when they do serve food. Food when it came was nice, hot and enjoyable.

Great range of food, including vegan options. Easy booking through app. Pleasant staff. Reasonable prices.

Don't go to the Oyster Reach, Ipswich !! Friday 31st May 2024 I called in at 4.50pm to book a table. The Manager very unprofessional, there was no welcome greeting, just him saying "fully booked tonight"; He didn't even ask what time booking was for, or for how many. His attitude was absolutely disgusting. At that time there was only one table eating, restaurant was empty. My wife and I could have come down within 15 minutes. The chef who was very polite, was at the desk when I entered, said they were "short-staffed" but to wait while he went to get a member of staff. Definitely one Beefeater to give a miss, after working for them for many years in the West Midlands.

Beefeater Oyster Reach, Wherstead, Ipswich - DON'T GO!!!!! Friday 31 May 2024 I called in at 4.50pm to book a table. A Chef was standing behind the desk and politely asked if he could help. I asked if there maybe a table for 2 at approx 5.45pm; the Chef said they were "shortstaffed". I said thank you, not to worry, but he told me to wait while he got a member of staff. There was only 1 table eating directly in front of me, other tables empty. A Manager came and abruptly said "nothing tonight". I was not greeted at all, and not even asked what time or for how many; his mannerism was very unprofessional and his attitude disgusting for a Senior Front of House representative. My wife and I could have returned in 15 minutes. Having worked for Beefeater/Whitbread for many years in the West Midlands this was very disappointing in the service.

Over the last two weeks we've been for breakfast. Had wonderful welcome and such good service from KATE. Cooked breakfast was fab by as well. Our compliments to the chef..

Beautiful breakfast.... Great choice, freshly cooked and affordable price. Service by gentleman today was 1st class. Highly recommend.

I visited Oyster Reach this morning and was quite dissatisfied with the overall service. It took an extensive amount of time for our order to be taken, and when the food finally arrived, two items were missing from my daughter's plate. Opting for the unlimited breakfast, after finishing my meal, I still felt a bit hungry and attempted to order more. However, despite waiting for over 15 minutes with empty plates in front of us, no staff members were in sight. Eventually, frustrated, I decided to settle the bill and leave. As I made my way to the counter to pay, I observed the waitress and chef engaged in a conversation with another customer, causing an additional delay in completing my transaction. It is concerning that more attention was focused on chatting rather than attending to customers and maintaining cleanliness in the establishment. It is unacceptable to depart from a dining establishment offering unlimited breakfast still feeling hungry. The service today was absolutely unacceptable, and I am disappointed to say that I will not be returning. I much prefer The Swallow in Ipswich, which provides a similar menu and offer, but allows customers to serve themselves due to its buffet-style setup.

Had our breakfast on 30/04/24 waited at desk to be seen nearly over 5 mins the waitress was so miserable not friendly at all the food was excellent the chef is a credit to the company

Wonderful service from the staff, can't fault it, even if I tried. Food wise, it's tasty and well presented. However, it's a bit pricy. For the portions that is. Overall, great 👍

Good food good service Parking good prices ok Better with beefeater card

Good food and great service. They also deal with dietary requirements e.g. gluten.

20 of us attended there Sunday afternoon for an 80th birthday celebration.... The service we received was exceptional so to was the meal.... We all had different types of roast, and they were all served together perfectly cooked and hot.... Absolute perfection.

Once again a perfect breakfast,sustained us all day.

We took our son and 2 2x grandchildren on Easter Friday and many times before. We was served by a lady called Deny and chef Joes Isophie the food was good, delicious and tasty, the service was excellent she was very friendly and polite.

We had a good evening, great food and service.

Quick evening meal while staying in the area. Good service by Denise who knew what she was doing. Food good and hot. Usual Beefeater standard.

Fantastic meal at the Oyster Reach. Special thanks to Denise who served us today, nothing was too much trouble! We will definitely be back.

Staff superb level of service. Food was very good quality and well priced

Drinks were offline! Order at bar. Food was fine. But nothing special. Service was friendly. Served a purpose.

Nice food. Nicely sized deserts.

A firm favourite of ours. Great food and service.

Always disappointed here. I only go under protest when nowhere else is available

Brilliant for breakfast family love it fry up and pancakes to start you off for the day

Just went in on the off chance as me and my partner had been there before. I tend not to go back to a restaurant if i have had a bad experience there and this has Never been the case at the Oyster reach. The staff are always friendly and attentive and Shane the assistant manager is a credit to the company as he was on hand to oversee the good service and food we received !!

Very nice breakfast, very freindly staff. Highly recommend.

All you can eat breakfast, really great.

I got to say I was very impressed with the service and quality of food and drinks The staff went above and beyond for us a party of nine, originally we were told they couldn’t accommodate us at such short notice but the staff went into overdrive to fit us in and we were sorted, I can honestly say the staff are a credit to the company, very friendly and so helpful, The food was excellent, I would highly recommend

One ofthe better Beefeaters, i recommend this place 👍

Staff so helpful , welcoming. Food selection amazing We had been to a lunchtime football match at Ipswich & wanted a quick afternoon snack before Driving home .

This place was attached to the premier Inn next door. Work had organised the accommodation and added a meal deal so were eating breakfast and diner here. The food was fine. Nothing over special but tasty none the less. Enjoyed the breakfast and all the meals I personally had although a colleague has an under cooked chicken one night. With some of the food,drinks and dessert an extra cost had to be paid if wanted under the meal deal. The service was fine, some staff friendlier than others but none were rude. The food always arrived without too much of a wait and a good temperature.

Great food and first class service.

Went here before the Ipswich v Sunderland football match. Disappointed in the food, very basic, and smallish portions. Service was good though.

Waited at front desk but not served for 5 minutes. Went to bar, tried to order but consol not working, went back to restaurant chased down a waitress and eventually served but had to pay in cash, or go to cash machine and get cash. Food just Ok, and expensive. Thankfully we had a voucher but 2 meals still cost over £30 for 2 burgers and cokes.

Pleasant and attentive staff. Food good and very reasonably priced. We enjoyed our visit very much.

Dropped in on spec and so pleased we did. Good drinks and excellent food.

Really decent breakfast. We will be back!

Went to the oyster reach from my son's 23rd birthday.book the table for 6 sat down. Nice big round table. All clean tidy server came across order drinks then ordered food is very good. Choice of two courses. Three courses or 4 courses. Good selection and also good allergy card. What was given to my daughter, food came out hot. Very nice. Good value for money. Went to the restroom. It was clean. It was tidy. . plenty of hand soap and sanitizer. Overall 9 at 10. The glass had lip stick mark on round top ,so the glass wasn't washed properly but the server came straight over and replace the drink and a glass and everything was good, we were very well looked after by the server who took the menus and brought off food over. Think her name was Denise but she was very good. A credit to the oyster reach ,

Went on the 27th of December for a family meal and have been stuffering from mild good poisoning since. The first server left us sat there for close to 30 minutes before taking our drinks order, we had to chase up twice with him and his coworker before we got the drinks. Left for ages again before our food order was taken, this time by a different server. Most of us got our food around the same time but they forgot to put in one guest's starter order so we had to wait again for thay to arrive, then one main came out about ten minutes after the rest. The plant based festive roast was disgusting, everything was over cooked and REALLY over salted. The potatoes looked like they'd been cooked a few days ago, left in the fridge, and then chucked in the microwave for a couple of minutes. The plant filet and veggie sausage were burnt and dry and tasted horrific. Not my choice to have gone there, will be asking not to go there again.

Very helpful & friendly staff when we had the Unlimited Breakfast. Also very considerate when dealing with my (very) temporary access problems.

Excellent food. Very nice staff

Greeted and seated including wheelchair. Perfect service. Good disabled toilet. Turkey roast very nice but too much for me. Happy to recommend.

Very nice place parking no problem food is great.

thank you Elice for being so welcoming and pleasant 😊

5 stars to Shane, amazing service couldn't be more nicer or helpful, thanks Shane keep up the brilliant work 😀

Great meal, brilliant service. Thanks Shane

Absolutely amazing food steak and chips are amazing highly recommend

Great service for my birthday lunch. Thanks for sorting Shane

Julie Kate and the Breakfast manager are always busy here, we come every other week as we really appreciate their service, serving the public is always a challenge and they always deliver, Thankyou team at Beefeater Oyster Reach 🎄♥️🎁

My mum's car broke down on a cold winter morning in the oyster reach car park, she's waiting for the AA which as alway ETA gets later and later and she can't start the car. The oyster reach refuses her a table to have a coffee to keep warm on a -1 morning, absolutely disgusting

Nice place to chill and enjoy a pint

Had lunch with friends. We weren’t rushed. Enjoyed our food and will definitely go again

Good place for a beer or food. It's warm in there as well. Usually takes a long long time to get served at the bar if only having drinks. And when you do get attention,the routine of pouring and serving and getting to pay for,say, 3 drinks individually is long and laborious,though quite enjoyable.

Party of 10 catered for, and everyone enjoyed it. Generous portions, and all things considered, not too expensive. Possibly could have been a little quicker, but the place was full, and all our food came at the same time.

Went for the Xmas dinner and I must say it far surpassed my expectations! Lovely turkey, not compressed roll, crispy roasts, Yorkshire pudding and a good selection of veg. For a chain pub it's the best I've had. The staff were very helpful. The waiter said they were surprised how popular this meal has been. Having tasted it, I'm not surprised. Highly recommend.

Great beefy, simple but nice food at a good price. Staff were very welcoming.

Came here for breakfast on Tuesday. It was amazing. I highly recommend this place… perfectly cooked, fast service. Just amazing.

Came in for breakfast today. Honestly the best. Fast service, perfectly cooked food and really welcoming. Will make sure to recommend and will come back.

Amazing food, great staff, very clean and a good vibe, I can't fault anything 😋

Seemed run down when I visited here for lunch - worn, dirty furniture, huge bar/restaurant almost empty, intrusive muzak and I had to go and find the one person serving. However, she was friendly and helpful, there were a couple of vegetarian options, our order arrived quickly and was excellent.

When served breakfast found hair in food. Service appalling and pub shut to early fo us. No refund or discount given at all

We were served by Denise who was amazing and gave us great service, couldn’t be happier. The food was cooked by Avito and it was delicious.

Great - the staff are very friendly and welcoming, I have been staying here regularly and they make it feel like a second home. Food is good, service is great. Thanks to Shane and the team

Very food focused these days. Portions seem to be ever decreasing.

The food was lovely. Great value for money and the menu choice was very good. Cocktail was good too. The service, by Jack, was superb, thank you Jack.

Wonderful food, excellent service, will be coming back soon.

Went to this pub without booking a table at 5.10pm on a normal Sunday to be told I’m sorry we can’t seat you we have no tables until 8pm, you haven’t made a booking. Myself and a friend looked around to see multiple empty tables and the car park half full. The bar was empty and the outside area had one group of people drinking. we asked to sit in the bar area for food and was told no we have had over 200 orders going through the kitchen and we can’t accommodate you for two people for you in the bar area as we are short staffed. I have just logged onto my phone to see that I can book a table for 7pm for 2!! The guy serving us in a red checked shirt was clearly lying and was very hesitant when reading the screen and explaining they had no tables until 8pm. This is extremely poor customer service, considering we could book online and were turned away. This is my local and I will not be returning.

Fantastic food and friendly staff, thank you for a lovely afternoon and accommodating 14 of us, rearranging the dining area was very much appreciated 😁

Great place, good scenery for summer time with boat yard stone throw away. Great staff. 5*

No one bothered to serve us. Asked if there was anyone to take order, then told had to order at the bar!! No notice to that effect anywhere! Only 2 of us in restaurant and still forgot to bring the tea we had ordered with the meal so had to go and chase!! My friends calamari was inedible and a few nachos with a bit of melted cheese for my meal was £5.29..... very overpriced!! Certainly won't return here again as standard of staff and food was not what one would expect from a Beefeater...

Great service from Beefeater Restaurant. Breakfast is really good. I enjoyed the Breakfast, Lunch and Dinner in Beefeater. I would like to thank all staff members in Beefeater. My special thanks to Shane for Great support and Service. I am enjoying the food in Beefeater in Ipswich

Possibly the worst customer service I have ever experienced. I could have walked in,ordered,paid,eaten and left without anyone speaking to me. Certainly not what I'd expect from a pub attached to a hotel,and,as a regular traveller,certainly not what I've received before Very disappointed

The table and floor area was dirty ( this was in the bar area) . We only got chips and they were ok but very small portion . The waitress bringing the food was very friendly and pleasant but getting served was a nightmare, it took ages as no one behind the bar , I know it was a Wednesday night but thats not the point , there should still be staff ... It was quiet in the area which was nice .

Had a lovely meal, went for the set 2 course meal, great value for money, good choice, partner went for the steak was cooked to perfection. Would recommend and will be returning.

I hope this finds you well. I am writing to express my disappointment regarding my recent dining experience at your esteemed establishment. As a regular patron of your restaurant, I have always held high expectations for the quality of food and service provided. However, during my last visit, I encountered several issues that left me dissatisfied. Firstly, I must address the matter of the food. Unfortunately, the dishes I ordered were served cold, which significantly impacted my overall enjoyment of the meal. The flavors were muted, and the textures were compromised due to the lack of proper heating. It was disheartening to witness such a decline in the quality of the food, especially considering the reputation your restaurant has built over the years. Moreover, I found the staff's response to be lacking in professionalism and attentiveness. Despite bringing the issue of cold food to their attention, it took an excessive amount of time for them to rectify the situation. Their lack of urgency and failure to address the matter promptly left me feeling neglected as a customer. It is crucial for a restaurant to prioritize customer satisfaction and ensure that any concerns are promptly addressed. I believe it is essential for your restaurant to maintain the high standards it has set for itself. As a loyal customer, I have always appreciated the ambiance and the overall dining experience your establishment offers. However, my recent encounter has left me questioning whether these standards are being upheld consistently. I kindly request that you take immediate action to rectify these issues. It is my hope that you will address the problem of cold food promptly and implement measures to ensure that such incidents do not occur in the future. Additionally, I urge you to provide further training to your staff, emphasizing the importance of attentive and responsive customer service. I genuinely believe in the potential of your restaurant and its ability to regain its former glory. However, it is crucial to acknowledge and address the concerns of your customers to maintain a loyal clientele. I hope that my feedback will be taken constructively, and the necessary steps will be taken to improve the overall dining experience at your establishment. Thank you for your attention to this matter. I look forward to hearing from you soon and witnessing the positive changes that will undoubtedly enhance the reputation of your restaurant. Yours sincerely

Lovely pub, always a nice atmosphere with good service. Food is hit and miss, wouldn't recommend the nachos but the fish and chips was lovely.

Always enjoy a family meal here. Bern coming for years. Never disappointed.

Very disappointed that there was no roasts available in the afternoon on a Sunday. I presume you only serve them lunch time which wasn't stated on the menu

I think the bar staff nearly smiled. Stared at by other staff outside smoking when we arrived. Zero atmosphere, full, smelly ashtrays on every table.

Very slow at the bar . limited staff is the problem.

A family meal and catch up, we had booked our table and on arrival it was ready and the highchair had already been placed at the table. There were 5 of us in our party including our 8 month old grandaughter. The staff were very friendly and helpful especially Denise. There is a really good choice on the menu of both food and drinks and we all enjoyed our meal very much.

The food was OK but nothing to write home about, but if you have a voucher with a decent discount, it may be worth it, but otherwise, there are plenty of better steak houses out there. Our server did everything from seat us, take our order, made our drinks and dessert. At one point, he was even cooking in the kitchen as the main course was taking a long time to arrive as the cook's couldn't be found. The server was great (hence a 4), but we won't be returning.

Food was great service was slow only due to them being short staffed but the staff was great

Went for food here today,haven't been for a few years and was very disappointed.....salmon overcooked.....avacado brown and mushy....replaced with avacado that was warm and tasted off....all on a bed of dry iceberg,wasn't even asked how everything was at the end of the meal