GastroRanking-logo
whatsappWhatsapp
phoneCalldesktopWebsite
menuMenu
bookingBooking
3.5

Based on 227 opinions finded in 2 websites

site_photo4

Nº 1010 in 1574 in Tower Hamlets

CUSTOMERS TALK ABOUT DISHES WITH..sandwich

comment_iconOpinions

Very rude staff,dosent have any manners

site_logo

FARHANUR RAHMAN TUHIN . 2024-10-14

MORE AT Google

Very bad food, no testy, and there's environment 😕 not good 😐 overall 2/10

site_logo

Jubayer Ahmed . 2024-10-12

MORE AT Google

Service is too slow taking long time. Food gonna be cold 🥶.

site_logo

Md Robin Hossain . 2024-10-12

MORE AT Google

The stuff has a rude attitude which I don’t like the food was fantastic but but there stuff behaviour It is too poor I didn’t accepted this kind of attitude.

site_logo

Ubaed miah . 2024-10-12

MORE AT Google

I had a wonderful time with shidho. Very kind and would definitely recommend

site_logo

adel warsame . 2024-09-23

MORE AT Google

Their service was incredible & provided veggies & sauces generously which I really appreciated.

site_logo

Md Snigdho Ahmed . 2024-09-13

MORE AT Google

Very rude manager on shift, food was disgusting

site_logo

Richard Ockelford . 2024-08-07

MORE AT Google

Rabbi was very unpleasant and rude definitely needs more training. Would be worth having a word with him regarding how to provide customer service. Will not be visiting this particular branch due to his attitude

site_logo

saleh ahmed . 2024-08-04

MORE AT Google

I went in to order a takeaway and the staff was extermely friendly, respectful and helpful.

site_logo

Muhammed Safarudheen Kombathumukkil Shamsu . 2024-05-30

MORE AT Google

Bought a Subway during a 50 % off campaign period. The seller didn't even advertise me to download the app so that I could get the discount (I paid the full price). Also he talked very quietly, was hard to understand, and – the biggest let down – didn't allow me to charge my phone while I was eating. Not a good customer service experience. The sandwich itself was okay.

site_logo

Mikko Kangassalo . 2024-05-29

MORE AT Google

I don't think an establishment should not have a toilet especially when they just refurbished it...

site_logo

Juan bueno . 2024-05-22

MORE AT Google

Quick customer service, the shop is very clean and tidy and well organized.

site_logo

Shefu Miah . 2024-03-10

MORE AT Google

It was so bad they barely gave me anything in my nachos and they were so bad

site_logo

Umar Muhammad . 2024-02-21

MORE AT Google

Jamal was really rude for no reason

site_logo

Polina Velkhieva . 2023-11-30

MORE AT Google

Jamal was incredibly rude with a poor attitude.

site_logo

oliver canter . 2023-11-30

MORE AT Google

Thank you for the hot tea, it was a cold day.

site_logo

Alma Rosalia Rodriguez . 2023-11-30

MORE AT Google

Abu Bakar if I remember right was amazing. He made my sandwich great like I never seen in Sub, his customer service was also on point

site_logo

Daniel Trzepizur . 2023-10-12

MORE AT Google

Good. Improved allot from before

site_logo

Abdul Munim . 2023-10-08

MORE AT Google

Ia eat last 8y subway on my lunch and no problem take care

site_logo

Иван Патев . 2023-09-27

MORE AT Google

attention to hygiene must be better

site_logo

Shashvat Shukla . 2023-09-10

MORE AT Google

Bad behaviour and not professional. Even they dont know about food presentation and hygiene.

site_logo

Hanif Khan . 2022-03-20

MORE AT Google

Worst one yet. Honestly go subway alot and this one has to be the worst one going. Really shocking. The tall bengali guy talking rude about every customer to his co worker in bengali. Clearly they had no idea i was bengali too. The way he serves every customer in such a rude way. I seriously didn't even want the sub after that sort of customer service. Don't go here!!! Avoid!! Avoid!! Avoid!! I don't leave bad reviews but I don't like bullies and rude people. shame on them. Disgusting man.

site_logo

Foysol Ahmed . 2022-03-16

MORE AT Google

Manager very rude. Customer service 0

site_logo

CurlyAlex . 2022-02-20

MORE AT Google

The manager is very rude and has no manners.meat portion very small an staff were not wearing uniform.

site_logo

Malik Goma . 2022-02-20

MORE AT Google

Really friendly customer service. Great coffee, delicious cookies and a great location with convenient parking.

site_logo

EVOLUTION LINGUISTICS LTD . 2022-02-06

MORE AT Google

It is very local to me and convenient but when I went in to order foot long meat balls, the guy with was serving me was really rude. The way he was talking to me felt like he didn't want to serve me.

site_logo

Mohammed Rahman . 2022-01-15

MORE AT Google

Quick service and has always been tasty from this branch

site_logo

David Carter . 2021-12-06

MORE AT Google

Love it, great service and the food is halal.

site_logo

NiDaa HaSsan . 2021-10-23

MORE AT Google

The guy very rude when I asked for more sauce he put a dot of sauce for my wedges. Never been any shop where you buy chips but sauce not allowed.

site_logo

B B . 2021-08-16

MORE AT Google

Unlike other fast food chains in the area the staff are actually polite and professional, give them a bonus owner!

site_logo

Dale Irving . 2021-08-13

MORE AT Google

Poor experience. The guy pushes back on extra toppings. In america you can chose as many toppings as you'd like.

site_logo

Hiten Vasnani . 2021-07-20

MORE AT Google

Customer service is great... Honest people operating in this store Unlike many other subway stores

site_logo

Monjur Ahmed . 2021-07-02

MORE AT Google

Good service, sandwich is well presented

site_logo

Joao Gomes . 2021-06-21

MORE AT Google

Nice customers service nice employees

site_logo

big mundo . 2021-05-09

MORE AT Google

Nice and quiet. Tasty food as per usual

site_logo

Emma Cumberbatch . 2021-01-21

MORE AT Google

Quick service. The sandwich I want is always there, other Subways run out.

site_logo

Shifa Shuhanaz . 2020-12-24

MORE AT Google

The tall Asian guy with beard bluntly refused to pay with my points of stating that I have maximum points from other subway stores!!! I just don't get it why do you sign up for membership if you don't want to give out the benefits! Rude and horrible customer service!

site_logo

Takib Haider . 2020-11-30

MORE AT Google

Worst subway experience ive ever had, wanted to charge me twice. Not even sorry wen the mistake pointed out. will stop eating subway all togather

site_logo

ibrahim miah . 2020-11-09

MORE AT Google

The guy was rude and unpleasant. Got my order completely wrong and refused to change it or put any sauces on my sandwich. Unpleasant experience. Will not be going back

site_logo

Omar Barakat . 2020-10-31

MORE AT Google

Good service and always good standard food.

site_logo

Abu Jafor786 . 2020-09-29

MORE AT Google

Says open at 9am and got there quarter pass but shuttle still down. Don’t know what staff inside was busying with

site_logo

Jimmy Dong . 2020-09-05

MORE AT Google

It's your average Subway but it's nice.

site_logo

Pedro Pony . 2020-08-12

MORE AT Google

HORRIBLE SERVICE. THE TALL MAN IN PARTICULAR IS THE WORST. IVE BEEN GETTING FOOD FROM SUBWAY OVER 5 YEARS IN GENERAL AND NEVER HAD ISSUES UNTIL NOW. IM AN NHS STAFF AND ALREADY TIRED FROM WORKING IN THE HOSPITAL DURING THE PANDEMIC AND THIS MAN ON SEVERAL OCCASSIONS YELL "YOULL PAY EXTRA!" IF I I WANT MORE THAN 4 PICKLES ON MY SUB OR IF I WANT A BIT MORE SOUTHWEST SAUCE. THEY GIVE YOU THE LITTLEST OF TOPPINGS AND BARELY ANY SAUCE. THEY ALSO SPOKE IN THEIR OWN LANGUAGE ABOUT ME AND LAUGHED WHICH IS VERY UNKIND. I DONT MIND IF THEY WERE JUST TALKING AMONGST THEMSELVES BUT THEY WERE TALKING LOOKING AT AND LAUGHING. I TOLD HIM "IM TIRED OF YOU TREATING ME LIKE THIS AND ALWAYS THREATENING TO CHARGE MORE IM NOT COMING TO THIS SUBWAY ANYMORE" AND HE SAID "I DONT CARE ITS UP TO YOU". THERES ALSO FLIES!! WILL TAKE THIS UP FURTHER, WITH EVERYTHING THATS GOING ITS THE LAST THING YOU WANT TO DO TO AN NHS STAFF. WE HAVE ENOUGH OF AN ISSUE

site_logo

Ebyan M . 2020-06-26

MORE AT Google

Poor service poor quality and over charged me know, Stay away.

site_logo

Amad Humair . 2020-02-11

MORE AT Google

Absolutely terrible service! Selling me false information. Mansour deluar and Amin, the workers there gave me nothing but horrendous service with the lack of understanding and making me go last eventhough I ordered before everyone. SO CALLED FAST FOOD?! He tried to make me give him Good review by bribing me with a free drink. I’ve never experienced absolutely poor customer service like this. There are better Subways around who would treat you with at least a bit of respect.

site_logo

kawsar ali . 2020-02-05

MORE AT Google

got an egg and bacon for breakfast at 9am and the server asked if i wanted salad, realy. same any subway you go,

site_logo

andrew andrews . 2019-12-10

MORE AT Google

Went subway great service gave me a big sausage down below if you know what I mean ;)

site_logo

Alex Baccaro . 2019-12-08

MORE AT Google

Good place to visit if you're feeling hungry. Staff is very friendly. Easy to find and also family friendly.

site_logo

raccoon12345 . 2019-10-23

MORE AT TripAdvisor

Great subway. A lot of subways have terrible or lazy customer service. The guys here were brilliant. Didn't bat an eye lash at the long line and got everyones orders pretty well and swiftly.

site_logo

Khadijah Zara . 2019-10-10

MORE AT Google

Customer service does not exist. My son stopped going to Whitechapel Subway because of their service. No smile no care, literally throwing the food at the counter table. Never going back. Never buy the Nachos.

site_logo

Salma Shah . 2019-09-19

MORE AT Google

As vezes não tem local para sentar, mas é uma opção bem bacana pelo local que possui mais comidas típicas Halal.

site_logo

Daniella O . 2019-09-05

MORE AT TripAdvisor

Nice food and good customer service.

site_logo

Shamim Bhuyian . 2019-07-20

MORE AT Google

Nettes Personal und das Essen geht auch klar

site_logo

Niko Averkamp . 2019-07-06

MORE AT Google

The staff at this branch had such poor service there was only 1 customer in the store yet they failed to acknowledge or even begin to serve us. Instead they were busy twidling their thumbs. We ended up leaving after waiting 10 minutes! I've been to busier branches where I've waited for less! Lazy staff!

site_logo

Ess Bee . 2019-06-26

MORE AT Google

Customer service at this branch is amazing.

site_logo

Shilpa Begum . 2019-05-26

MORE AT Google

This is by far my favorite subway store, great location, friendly staff and for some reason the best Turkey breast I can only find it here. But Saima's costumer service is always a step further, please keep people like her.

site_logo

Rafael Olguin Riddle Fernandez . 2019-03-05

MORE AT Google

Just went in to buy cheesy nachos. A middle aged guy served me with sprinkling merely 5-6 strands of cheese with half a scoop looking salsa. I have been buying since 10 years now and this was the most unprofessional encounter. Plus he then was bad mouthing in front of me in hindi thinking I dint understand. I mean if i just wanted plain doritos why wouldnt I go to tescos instead?

site_logo

trendytwilight medstudent . 2019-02-21

MORE AT Google

Great service, friendly employees

site_logo

Sohaib Khalid . 2018-12-27

MORE AT Google

Excellent and quick customer service.

site_logo

Rassel Qayum . 2018-12-01

MORE AT Google

Good options, convenient , enjoyed

site_logo

Abdirahman Omar . 2018-11-28

MORE AT Google

Not as good as it was. Expensive and rather bland in flavour. I remember a time you could get a 6" and a drink for £3. Or footlong for 5. The good days, this one was ok. Not too bad, but not great

site_logo

Gulam Hasan . 2018-11-24

MORE AT Google

Fast service and helpful staff.

site_logo

NH Hamzah . 2018-11-15

MORE AT Google

The workers are rude and can't get anything right

site_logo

Sheikh Anisur Rahman . 2018-11-10

MORE AT Google

The worst ever subway I went to and potentially worst "fast"-food. Staff is never welcoming, sometimes barely speaks English. But worst than that, they just never have basic ingredients! Only one type of bread in the evening (7pm), no meatballs, card machine works randomly. Shut down this place it hurts the subway brand

site_logo

Géraud MATHE . 2018-10-31

MORE AT Google

Tasty food and good price. Always a bit slow at Subways though

site_logo

Adrian B . 2018-08-01

MORE AT Google

Very bad experience with subway rotten food

site_logo

tanveer ahmed . 2018-07-16

MORE AT Google

New management is horrible, staff are rude when I asked for certain salads rolled their eyes and seem to throw it in instead of spread it evenly will never go back, subway what are you doing with these clowns behind the till, AVOID at all costs!!

site_logo

Emrul 12D . 2018-06-06

MORE AT Google

New management has destroyed this place. Less staff, flies everywhere, drinks machine never topped up, even the Sub toppings are less. You just lost a regular customer. Although the old staff try their best to keep me and my colleagues happy, its not good enough that everything has been cut down. Shame.

site_logo

Mohammed Siddique . 2018-05-25

MORE AT Google

Wow Healthy option when you out and wanna have something in good money

site_logo

Aasma Shaikh . 2018-05-14

MORE AT Google

Me and my family we love it there. Staff are very friendly. They make sure everything is good for you be4 they serve you food. The place is always tidy and representable. Price is reasonable. Service is good. Seating area available. There are no toilets available for the customers. Parking you have to be lucky. Other food shop ate nearby as well as a dessert place. Barclays bank is also nearby. Bustops are nearby.

site_logo

E. Sultana . 2018-05-06

MORE AT Google

Really big subway with lots of sitting, friendly staff.very clean and good service. recommend for family.

site_logo

jackb0lt . 2018-04-25

MORE AT TripAdvisor

I use Subway quite a lot and cannot fault the quality and service at all - no matter what restaurant I'm using (there are three in my town).

site_logo

aysha644 . 2018-04-25

MORE AT TripAdvisor

What would I do without my daily lunchtime subway! they are the best, well in Whitechapel anyways :)

site_logo

janniferhammingbird . 2018-04-25

MORE AT TripAdvisor

Fast service, extremely helpful and very talkative staff. Great place for a short break!

site_logo

Zuzanna Stawinska . 2018-03-06

MORE AT Google

Great place. As you would expect no differemt to other sunbways but good service none the less

site_logo

Stephen Lewis . 2018-03-03

MORE AT Google

THE GRUB IS JUST WHAT I WANTED AND THE STAFF ARE ON POINT

site_logo

John Bowles . 2018-03-02

MORE AT Google

Their staffs are rude and mannerless. They really needs to put thing together. Restaurant was clean but the staffs behaviour on the till and who serves really need some training.

site_logo

Mohammad Roni M . 2018-01-26

MORE AT TripAdvisor

Llamé para un refrigerio rápido y bebidas y después de ordenar pedí usar el baño y me dijeron por un miembro del personal masculino que no tienen un inodoro. a pesar de que podía ver la puerta con el teclado encendido y es ilegal tener un lugar de comida sin instalaciones sanitarias

site_logo

wians0n . 2018-01-10

MORE AT TripAdvisor

Poor service and disappointing product knowledge. Visited the store earlier today and enquired with the member of staff about the list of ingredients for the sandwiches advertised in-store. After being pointed to and inspecting what turned out to be allergen and halal lists, I have asked the member of staff to clarify what ingredients were included in a veggie delight. I was then told that cheese is the first ingredient, which I then tried to re-clarify, as the allergen list I have just looked at clearly stated that this sandwich was milk/lactose free. The member of staff insisted that cheese was included despite the allergen list and didn’t bother to pay me any further attention.Thus after 3 unsuccessful attempts to find out what would actually be included in my meal I gave up. Wouldn’t want to spend my money at a food shop where members of staff don’t know their products/comply with allergen advice but also have a problem with simply letting a paying customer know what would go into their food.

site_logo

Daria adamets . 2017-12-19

MORE AT Google

Great food and helpful staff with excellent price fresh food everyday

site_logo

Del_ishas . 2017-09-23

MORE AT Google

Very rude employees in the branch. Speaks English as if they came of the boat the previous day. Terrible customer service. Plenty of subway branches around the area so avoid this one at all costs.

site_logo

Prokash Debnath . 2017-08-09

MORE AT Google

This franchisee is as greedy as hell. Footlong single ingredient breakfast is supposed to be £3 with a drink. That's because it's £2 for a six inch and on breakfast, a foot is only an extra pound, unlike the main menu when it is two. Here, the price is £3.70 without a drink and £4 with. That means there is no benefit between 2 x 6 inch or a footlong... the point is that it is better Value to get a footlong... not here! Rude service, coffee machine is broken, extremely skimpy on the salads, and overall just another example of how Subway is slipping throughout all stores, despite them all being franchised. Will not return.

site_logo

Lewis Kelly . 2017-05-19

MORE AT Google

Healthy food, good service, spaces inside and outside to eat

site_logo

Akber Ali . 2017-05-18

MORE AT Google

terrible store. absolutely no customer service skills from the franchisee owner himself so not much can be expected from his staff. Would not recommend this branch to anyone, unless you want to hear false and poor excuses for their terrible service.

site_logo

Cherry . 2017-05-12

MORE AT Google

Out of all the Subway I've visited i can say this is the Best. Staff are great and respectful and remember you from previous visits. Portions are well stacked during selection and offers always mentioned before ordering. Keep up the good work.

site_logo

Mohammed S . 2017-03-17

MORE AT TripAdvisor

Do not expect more from this subway than from others. Few sitting places, better for take away.

site_logo

Per Aba . 2017-02-08

MORE AT Google

Customer service is great. It is unfair when my fellow customers think they can flirt with people who are paid to be nice to you. Staff member handled it fantastically by ignoring him.

site_logo

Shah . 2017-01-18

MORE AT Google

When away from home, we always seek out Subway for lunch. The food is reliably fresh, prepared on the spot lots to choose from in a salad roll type meal.!

site_logo

Harry P . 2016-08-06

MORE AT TripAdvisor

Good for on the go as there is no space to park. Lots of seats available for eating in

site_logo

Walee Ahmed . 2016-07-02

MORE AT Google

Pas très bon et cher pour ce que c'est. Plus de choix dans le pain et pas de dessert. Service ok, personnel correct. Bien pour dépanner mais sans plus.

site_logo

Chris19097 . 2016-03-02

MORE AT TripAdvisor

I went there to have my brakefast Ordered foot long spicy italian Asked Amin to packed two halfs separately He said he will do so. When it came to paying I have look and Sandwich that hasnt been packed separately I said why ? Amin said that it cost extra 70 p to do so I was amazed as I always request to cut in half and packed separatelywith no extra charge. I took my foot long and walked away I have waited nearly 20 min to be served . Also several times when I ask not to have corn and turn my sight away I get it anyway Subway going downhill

site_logo

Kamil W . 2015-11-22

MORE AT TripAdvisor

Subway é sempre uma opção segura, para quem não sabe onde ir e gosta de encontrar algo conhecido, este fast food atende bem as expectativas.

site_logo

Juan A . 2015-08-03

MORE AT TripAdvisor

Davvero pessimo, cibo stantio, personale molto inospitale e quasi infastidito dalla nostra presenza. Lo sconsiglio vivamente

site_logo

K7997GAlauram . 2015-07-10

MORE AT TripAdvisor

Typical subway shop, food was decent, quick, ok for what it is, near the Jack the Ripper tour. Inside eating only.

site_logo

BARRY L . 2015-07-07

MORE AT TripAdvisor

Similary restaurants in London

restaurant_img
3.5

9 Opinions

location-icon3 Bell Lane
Other international cuisines
outdoor_seating_109968takeaway_109968delivery_109968

Excelente comida brasileira e atendimento super acolhedor! Para quem quer matar a saudade do Brasil é parada obrigatória. Caipirinha, cerveja brasileira, feijoada, picanha, feijão... tdo mto bem servido em um ambiente descontraído.

restaurant_img
3.5

62 Opinions

location-icon437 Hackney Road
American
outdoor_seating_312500takeaway_312500delivery_312500

I used to like the food at Mama Shelter, but this time my chicken was overcooked and the side potatoes were cold and tasteless. For the price (around £20) I expected better food. The service was slow

restaurant_img
3.5

3 Opinions

location-icon17-19 Dalston Lane, London E8 3DF England
American
outdoor_seating_246132takeaway_246132delivery_246132

Well we’ll we’ll we are back at this kwispy chicken are we you know what you did in terms of your poor service,trying to report me to Tripadvisor will not work this time you have been outed for not being able to cook my chicken the manager should be ashamed of himself

restaurant_img
3.5

348 Opinions

location-icon1 Reuters Plaza
Mexican
outdoor_seating_223611takeaway_223611delivery_223611

booked reservation online, confirmation email received. arrived and was told they do not serve food.... complete waste of time researching for a place to go what restaurant does not serve food. staff were rude would not recommend this place

restaurant_img
3.5

22 Opinions

location-iconBank Street Unit 25-26, Jubilee Place, London E14 5NY England
Portuguese
outdoor_seating_242258takeaway_242258delivery_242258

Terrible I’m honestly shocked to my core. What happened there was a disgrace, they didn’t leave any food for me and ate it for themselves