Based on 95 opinions finded in 3 websites
Based on 95 opinions finded in 3 websites
Nº 191 in 253 in Tewkesbury
Nº 49 of 67 British in Tewkesbury
Opinions
forgot to put the salad into the sub, so all i got is the chicken slices in bread, no cheese or anything
Emily . 2024-10-04
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Fab service as always although they didnt deliver the bottle of coke I ordered
Eloise . 2024-10-01
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Footlong barely had any filling. Waste of money.
colinwaldron . 2024-09-26
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Would like a refund. Hardly no tuna in six inch sub
Jamie . 2024-08-21
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I do enjoy a subway and they offer different deals and freshly cooked subs. Staff were helpful and fast and I enjoy the chicken teriyaki
Ian H . 2024-08-07
MORE AT TripAdvisor
Always good. Dude that works there is friendly.
Uro Trigger . 2024-08-07
MORE AT Google
An hour for delivery on a sandwich to be delivered 19 mins down the road. Bread was stale, the sub had an abysmal amount of salad. It’s like they counted two of each for each side. Won’t be going back
Cameron . 2024-05-27
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Awful soggy £15 for 2 meals mashed up tasted funny won’t revisit doesn’t look the cleanest either will not revisit in future
Fran B . 2024-05-02
MORE AT TripAdvisor
Most of my food was missing not happy
Jack . 2024-04-29
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Was mid scran didn’t scran how scran is supposed to scran but all in all decent munch
Blake . 2024-03-31
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I got very unwell after eating don't order the tuna
Steven . 2024-03-27
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delivery driver wasn't very friendly didn't speak of even give a smile and food wasn't great quality won't order again
Danielle . 2024-02-23
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They closed early, 30 minutes before they were supposed to. How unprofessional.
nirantara musa . 2024-02-22
MORE AT Google
Food was stale, all items were not fresh and the sauce tasted EXTREMELY off. Is this the same old fresh subway?
Riley . 2023-12-07
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Both sandwiches were stone cold, so cold that one of the sandwiches didn’t even feel like it had been toasted at all, and the other sandwich was so cold that the cheese had re-solidified. Absolutely disgusting. Almost a £40 order, and both sandwiches were disgustingly cold.
Kez . 2023-11-27
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The experience was unfortunately not pleasant at all. The food was ordered at 11:57am but was not received until 13:02pm. When we unpacked the food everything that was supposed to be warm was stone-cold and even the subs that weren't were hardly filled at all. This was obviously an issue but the main issue was that one of the meal deals was not packed with the rest of the order. It was an order of over £100.00 for a workplace lunch. The missing sub left one of our diabetic member of staff without lunch. We called the store and was greeted with a rude tone of voice and a scrambling of words in which no accountability for the missing sub was taken. The person at the store told us was that they would call us back with a solution, we didn't hear anything back and we called 9 or so times to try and get any form of answer. When the call was finally picked up they said that the sub would be out for delivery and delivered within 15 minutes. This was at 13:20pm. We called again after 30 minutes and was old the sub was going to be on the next delivery, this was unacceptable as we had already been waiting an hour for 1x sub. The delivery was finally made at 14:20pm, over two hours since the order was placed. We did ask if there was any compensation because of the delay and was treated with the same 'we will call back' answer. We as a company will not be ordering again.
Taryn . 2023-11-24
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Quick arrival, great food and helpful staff when an item was out of stock.
Rebecca . 2023-10-16
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Breakfast subway was really tasty and hit the spot.
Marc . 2023-09-26
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The food is very nice here and staff are friendly
Rose . 2023-09-19
MORE AT Google
We called in here for a late afternoon snack. I had a chicken tikka wrap with lettuce and cucumber and mayo. Had a packet of Doritos and a bottle of pepsi. Wrap was quite small but tasted good.
Jack H . 2023-09-01
MORE AT TripAdvisor
We ordered Cheese and extra cheese, however there was no cheese at all?
Carrie . 2023-08-18
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Food wants seasoning Very bland & tasteless Disappointed
Chelsea . 2023-08-15
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Nachos soggy. Zero effort, all the sauce in one corner and a big clump of cheese stuck to the box. Submelt was ok but very soggy, maybe better packaging? Couldn't tell if it was actually complete. Wasn't cut in half so imagine not much effort made in prep for that either. Delivery was quick.
Harry . 2023-08-13
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Nice treat but 8:69 just for a footlong is costly nowadays!
Ian Hart . 2023-07-12
MORE AT Google
Chicken tikka sandwich and tortilla chips were cold and soggy
Kez . 2023-07-07
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The salad was not worth the price and was missing items.
Justine . 2023-06-15
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I had a bite taken out of my cookie when I opened the bag
Layne . 2023-06-05
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Never had an issue with delivery from here. Great food, on time and friendly driver!
Elisha . 2023-05-16
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Great service, limited vegetarian options
Kamal Nazar . 2023-05-13
MORE AT Google
I asked for a vege delight and got a cheese toastie.
Adam . 2023-04-27
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Order didn’t arrive after 2 hours of waiting. Called and they said they had no driver. Order was showing as delivered on the status. Rubbish service
Scott . 2023-04-23
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Delivered half an hour early when I wasn’t around to pick it up. I was told the order would be made again and delivered at the correct time but when it was delivered the second time it was cold and like it had been sitting around for a while so I’m assuming they did not remake the order. I also order 12 cookies all of mixed flavour but only got 1 flavour.
Rachel . 2023-04-20
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Food was cold when it arrived, cheese bites and chicken were cold not warm at all
Maisie . 2023-04-01
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Steak was barely luke warm and chewey. Absolute waste of my money, I will not be ordering again!!!!
Robert . 2023-03-19
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Good location, but restaurant part was closed off ominously in the dark down an alley and only one server
Charlie Bramley . 2023-02-07
MORE AT Google
Nachos were stale and the ones that weren’t were soggy. Both sandwiches were stone cold. Paid £30 for 2 great cookies and a bag of crisps though….
Kez . 2023-02-03
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The slub was simply slapped together without much care and the sharer nachos were poor. Hardly any cheese chucked on top not melted, and hardly any salsa. May aswell just of bought some Doritos.
Jamie . 2023-01-17
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Arrived before time stated and the food was very good as always.
Vicky . 2023-01-12
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One sub missing phoned store to be told sorry we are closed no offer of a refund or a replacement
Charlotte . 2022-12-31
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When our food arrived it was stone cold even though we asked for both our sub and wrap to be toasted. Due to it being cold the festive wrap tasted disgusting, I don’t have the effort of trying to ring them when I’m poorly . Very disappointed
Victoria . 2022-12-10
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Quick delivery, order correct. Recommended
Marina . 2022-11-30
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I turned up with my 4 young children at 4pm, ordered, and was then told the seating area was shut at 4pm even though they were open until 6pm. Clearly he was in the process of cleaning and closing up even though the store was open for another 2hrs!
Sam Harperalbornoz . 2022-11-17
MORE AT Google
Great food and quick delivery, good job 👍
Corey . 2022-11-04
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The bun wasn’t toasted and also the bread was stale
Jezica . 2022-10-26
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Waited over a hour then called first time was told they were just cooking it now be 10 mins. 20 mins later I called again. Was told it was just leaving now will be 15 mins. 30 mins later decided to cancel my order every time I phoned they were quite rude just telling me it wasn’t there fault there’s really bad weather and traffic. The restaurant was a 5 minute drive away.
Natasha . 2022-10-21
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Wrong this in wrong sandwiches... Ordered 3 Times now had 3 wrong orders. When you pay a premium for buying on just eat you would expect it to be right. Fumin' Tampin' Ragin' i tell you
Steve . 2022-09-28
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You have done good job thank you
Chloe . 2022-09-28
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Very pleased with the food, the complete service was faultless. Well done, Keep up the good work.
Belinda . 2022-09-28
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Food had a strange stale taste It went in the bin Definitely won’t be ordering again
Sarah . 2022-09-16
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Asked for a chicken and bacon sub with cheese and salad, got a cheese and salad sub, didn't notice until I got back to work. I did the two dine for £7.99 deal was told "yeah the bottles are in the deal" I responded "are you sure it says dispensed drinks" was charged extra, what a disaster of a subway
Abi Wilkes . 2022-09-07
MORE AT Google
We had a excellent meal when we went to subway (21/8). Served by a friendly young man who explained the options and was very polite. We had never been to subway before but we were blown away by the amount of choice and the number of different salad and sauce options there were. I went for a chicken and bacon salad with sweet onion sauce. It was very filling but absolutely delicious, the chicken is definitely nicer warmed up. My friend had a meatball footlong on hearty Italian and had all the salad making a very full but tasty sub. A lovely girl took our payment and explained the meal deal to us which we chose to do. In total it cost about £14 but we thought that was excellent value given the choice we were given! All in all would definitely recommend.
Anon . 2022-08-28
MORE AT TripAdvisor
Asked for cheese and toasted on 2 didn’t get cheese and toasted and one came without all salad
Loren . 2022-08-22
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disappointed AGAIN. when i last ordered a subway from here it was awful but thought i’d give it another go. the natchos were stale again with no cheese on one portion, my sandwich came and i had to put it together myself as it looked as if the roll had just been thrown in with everything else on top, after making my sandwich i realise there wasn’t any of the sauce i had asked for, and the steak sandwich had about 3 slithers of steak inside with all of the salad options we didn’t ask for inside. definitely will not be returning after this time.
izzy . 2022-08-03
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They never delivered the cookies!
Jamie . 2022-07-29
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Missing the cheese and only sent 4 cookies instead of 6.
michael . 2022-07-23
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I rang straight after delivery to say order was missing items, and wrong item. No reply so left message. No call back so called several more times no reply. Eventually got through to someone and they said they’d check order and call me back. Never heard back from them. Terrible service. I am still owed money back!
Claire . 2022-07-02
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Food was cold wet and soggy, Quantity less than advertised Even the taste was bland
Ram . 2022-06-23
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Food didn’t arrive and said it came
Seb . 2022-06-20
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very disappointed with my subway. the sandwiches were awful and literally thrown into the box so it was everywhere, the sweet chilli chicken sandwich was leaking what looked and tasted to be watered down sweet chilli sauce. overall i WILL NOT be returning to this subway.
izzy . 2022-05-31
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Delivery time perfect, however a set of cookies was missed from the order. (Refund requested so no issue)
Adam . 2022-05-09
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The staff were lovely and served me asap, however it was clear that the 2 staff members were swamped with online deliveries. I think this is something Subway should think about, it’s not fair to put the job of multiple people on just 2 staff members, especially on a Saturday lunchtime
Zoey K Baker . 2022-04-30
MORE AT Google
Added extra cheese to a sub but had no cheese at all.
Cerys . 2022-04-10
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Chiken tika was cold and poor taste The dip leaked all over the bag and the boxes poor packaging.
suliman . 2022-03-13
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My first time ordering a subway from Tewksbury today I can tell you it will be my lastime to for the price I payed for two 6inch subs the steak hardly had any meat at all in .. and the seasoned wedges was soggy and not throughly cooked was disgusting will not be ordering again
Tara . 2022-03-10
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Forgot half of the items we ordered. Tried ringing shop. No answer.
Edward . 2022-03-04
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Every single time I order my order is never right the staff just do it how they want to!!
Caitlin . 2022-03-02
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Wasn’t the best normally alright
Connor . 2022-02-20
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Food came unseasoned and near cold not impressed
Ryan . 2022-02-06
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Food was ment to be toasted wasn’t at all so that was frustrating also was missing lots of the order
Reb . 2022-01-11
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My steak and cheese 10inch sub was awful, it tasted sour like something had gone off. I called to complain and didn't get an apology, the lady just said she would check the ingredients to make sure none were gone off. Customer service and delivery is always good, but on this occasion the food was awful.
Kara . 2022-01-02
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Was sent wrong order to start with. Then had to wait for my order to arrive and when it did, it was cold and poor quality.
Heidi . 2021-11-12
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They always miss things from every order we place
Rachel . 2021-10-29
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Quick delivery. Great service and great food. Will be ordering again
Rebecca . 2021-10-18
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The order was incorrect when it arrived, called the shop to explain and the guy was acting like I was making it up, once they picked up the incorrect food they noticed I wasn’t lying and made fresh sandwiches, not one apology. Rude staff
Rachel . 2021-10-16
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Nacho’s we’re soggy and stale, tuna salad was all salad and a very small amount of tuna and the sub sandwich was cold. Very disappointed.
Olivia . 2021-10-12
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I went into this subway, looking for a mighty fine italiano classic sub sandwhich and the this young lad behind the counter was speakin to me innitt. well anyways, shoutout to gracie she made me a scrumpcious sandwhich.
Phoebe Bradburn . 2021-08-28
MORE AT Google
I was having a really bad day and I came in to this Subway for a fine Sub and this young server girl named Gracewaye was very nice. I had a delicious sub, she served with a smile and I will be returning!
Evelyn Consolla . 2021-08-03
MORE AT Google
Ordered a veggie delight with cucumber, lettuce,onions, sweetcorn and olives and with sauce and extra cheese. I got a sub with just cheese and sauce no salad at all.
chloe . 2021-08-01
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An order was placed at 1.45pm for delivery by 2.30pm - no sign of delivery - just rang at 2.45 to be told only one driver - order not be made and order will be another 20 mins - pathetic & not good when being a diabetic and need to eat
Toni Hughes . 2021-07-30
MORE AT Google
Everything was great but we didn’t receive any drinks. On the hottest day of the year this was quite important.
Cala . 2021-07-17
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Our first ever Subway takeaway delivery. Delicious food, packaged well, delivered within the time and the delivery driver was super friendly- so thank you :-) However, delivery time was between an hour and an hour and a half.
Amy . 2021-06-25
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The boxes were labelled incorrectly and there were salad items in my sandwich that I didn’t order. Not happy with this service, be best to go in an order so you can see what they are adding!!
Rachel . 2021-05-28
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Great food and thank you for replacing the coke forgotten last week- very kind! Will be ordering from here again!
Becky . 2021-04-23
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Forgot our drink, but food was delicious and delivered within time frame given
Tia . 2021-04-16
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Delivery person had a mask on but it was not over Bose and mouth, and the delivery was handed to me so no social distancing.
Teresia . 2021-04-12
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Quality food and quality service.
Robert . 2021-04-11
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Forgot the coke- and also spoke to driver as very early and goes cold! We can’t eat before lunchtime
Becky . 2021-04-09
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Lovely subway as usual! Quick delivery, easy to order aswell! thank you!
Vanessa . 2021-02-27
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Amazing service are label correct and no mess and was 10 mins early
Shelley . 2021-02-03
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There was no effort at all my sons kids meal was poor looked a mess and hardly any filling
Tara . 2021-01-15
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The is the first subway I have regretted. We normally order meal deals and this comes in the boxes, but this time all the sandwiches were in boxes and mixed up, all the cookies were in one bag instead of separate and the sandwiches were missing ingredients and not even toasted. We ordered Pepsi max cherry and weren’t given this, we were not even notified. Will never order a subway for the work team again.
Rachel . 2021-01-08
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Food was cold didn’t have much taste to it and bbq sauce wasn’t spread. Nachos hardly any cheese or sauce on. Not impressed for the price...
Jamie . 2020-12-28
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Nice, but I find that this subway never adds as much salad into their rolls as the one in Gallagher retail park, which will continue to be my first choice for this very reason, rather than the Tewkesbury branch which is my local. If I am paying nearly £10 for a sandwich, please load on the salad at least!
Jo . 2020-12-14
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Fantastic food, price and service. Thanks !!
Kara . 2020-12-03
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Very good food good delivery time
Finley . 2020-12-01
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Great service at door, confused about why certain items and deals are unavailable as the same items are available in other combinations.
Nicholas . 2020-11-24
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Delivery drivers are always lovely
Matt . 2020-11-16
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Delivery person was rude all because he couldn’t find the property, which is not my fault as he had my address and should have google maps, but instead of apologising he decided to be rude and blame me in a unprofessional manner, I am disgusted with the manner he spoke to me as a paying customer, will not be ordering again
Joseph . 2020-11-15
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wrong food and has not closed order after 1 hr
michael . 2020-11-15
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Half the order was inccorect. I ordered 2 subs one with brown sauce, one without. Both came with brown sauce which I really don't like so can't eat. They also got my drink order wrong sending me Powerade which I also don't like. So no food or drink for me.
alex . 2020-11-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Very good service, and the food was excellent. We were only there for three days, but would definately go again if we were in the area. I had the vegan curry each time, and thoroughly enjoyed it, the wine was also properly served and of good quality. Reasonable prices too. I would recommend going here.
678 Opinions
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4920 Opinions
How the heck can they say that it's the "Home of the roast". I think Britons were enjoying roast lunches long before Toby existed. Been here many times and would describe the food as passable but not great. Visited late in the afternoon. Was difficult to get served - no-one at the food counter and required 3 requests by waiting staff for someone to come and carve the meat. The food was barely warm and a strange taste pervaded all the items which left me feeling nauseous. Potatoes were leathery and extremely difficult to cut. Maybe this was something to do with going later in the day?
1617 Opinions
Booked a table for 8 well in advance. Were asked to pre-order because of the table size. Arrived on Friday night in plenty of time for the booking and were rushed to the table with the manager asking if she could start serving starters. We asked if we could order drinks first because we were not in a rush having all travelled 100+ miles and had arrived before the booked time. The manager said that they had another large table booked (clearly taking priority) and encouraged us to start eating!! Starters arrived which were good. Then mains arrived very quickly afterwards, including two plain cod dishes which had not been ordered and weren’t on the menu. The manager returned to the kitchen to be told by the chefs that they were a replacement for fish stew which had not been delivered by the suppliers (so not made on premises). She admitted that she did not know fish stew was unavailable, bizarre given she is the manager and what she said later!! Neither of the two people who had ordered the now unavailable fish stew wanted a piece of cod and had to re-order whilst the remaining six started eating the main courses. Surely, we should have been told when we all sat down that two choices were unavailable and given the opportunity to order another main course at the start of the meal so that all mains arrived together?? We assumed (foolishly) that the two replacement main courses (steak and risotto) would be given priority because the other six main courses had been served. Twenty-five minutes later nothing had arrived and the manager had avoided any form of contact and issued no apology, in fact was chatting happily in the kitchen. One of our party entered the kitchen to cancel the order because the rest of the table had now finished. The manager told him to be patient because it takes at least 25 minutes to cook a steak, which was definitely disputed - more like 4 minutes! Risotto takes several hours to prepare so was presumably ready and bubbling away in a pan!!!! We asked the manager why we had not been contacted about supply problems prior to our arrival or at least asked to re-select when we first arrived, she then said that she had tried to contact us which was a major contradiction (in view of her previous comments) and definitely not the case. Given the nods of support from other diners this was pointed out to her by one of our party who was then asked to leave. The rest of us followed suit although agreed to pay for drinks, not the food (which was indifferent at best). The restaurant lost several hundred pounds because of this incident which could have been avoided with a more proactive management stance. On a more positive note, we all went to No5 restaurant on the Saturday night had a wonderful time and enjoyed some exquisite food. Top Tip spend your money at No 5 a couple of doors down North Street.