Subway - Stockport Road in Manchester

I’d like to start with saying how amazing the staff are, very welcoming & every time I come in they know my order which I appreciate a lot, I refuse to go to any other subway.

over prices for kids meal, was only have 1 slice of cheese on it and ask for a 2nd peice to cover the bread as one didn't cover half, they they that they would have to charge me extra, and when I say I didn't want it toasted they put a face an me, made me feel uncomfortable

waffle fries cold, cheese bites cold, missing cookies, no drinks sent, could have replaced items out of stock with something else but chose to send nothing apart from 2 subs and cold food

No issue at all, delicious lunch in there and good service in the restaurant

Food was squashed and sandwich was tipped out

Excellent service was in when the owner was abused by nasty man the lady her husband and team are always polite and friendly very sad to see such lovely people been abused keep up good work xx

Amazing staff and service always lovely that makes me come in everyday for my favourite sandwich 😊.There’s was a male customer yesterday in the shop who was so abusive to what I believe to be the owner I know the owner handled it lovely but do people really need to be abused the staff like that

The owner was rude and was very unprofessional service. She seemed like she didn't know anything, but she was just there. Absolute ridiculous behaviour from the owner. My order went through online and it was confirmed. But apparently, they have failure system that didn't accept. I'm not the only one who had experienced this your review clearly shows that the owner are rude.

My best subway store. Staff are all very polite and helpful. I had the kids with me which can be hard at times but the owner interacted with them which went a long way as I was able to order while’s they were being calm.

Best subway by far. Service and friendly atmosphere

They forgot my other cookie.. paid 1.19 for nothing

Amazing staff, order online for pickup. I was surprised to get a nicely but not overly stuffed sub. Other subways don't give enough veggies or sauces they give almost below the standard but these guys give you a nice fullfilling sub. Will visit again

Owned by quite a rude couple who ruin my experience each time I go! Don't give the offers posted on display, give the wrong amount at the till and I have to correct them and then give attitude when they speak

Female employee terrible customer service, Bad Attitude ☹️ asked for garlic mayo on my nachos and was charged £3.60! That’s more than the price of the nachos! The Woman did not allow me to redeem my nachos as subway rewards. Aswell as charge me over double price. Additionally got a Foot Long Sub - Tasted OFF. Not edible. Complete disappointment this subway, waste of money

asked for hested never received

Subs were missing the specified sauces and they were cold

Worse customer service. Everyone Subway have an offer on their app this store refuses to honour it. The worse ran subway! The owners need changing.

We asked for Fanta and got orange juice instead .And we had no cookies which we ordered

My food is cold??? And there’s missing items on the sandwich not to mention it’s been thrown all in one bag?? With the drink which has made the food all cold in disgusted

Owner of this subway dont want customers to use subway points. Its been a month, their system is down. And all other subways accepting points for sandwitches. Everytime you buy something, they will give you only one napkin 🤣 always have to ask for more.

There was no cheese in the bun… and the food was cold ..

You guys forgot my crips and I am vey disappointed

Lovely Delivery Driver !! I wish he delivered everytime. Food was good too !

"A Mixed Experience with a Dedicated Staff!" ⭐️⭐️⭐️⭐️ I recently visited Subway in Ardwick and had a mixed experience that I'd like to share. One remarkable aspect was a lady running the entire shop efficiently during the morning rush—a testament to her excellent management skills. However, I was disappointed to find that they no longer offer the 'Honey Mustard' sauce, which used to be a favorite. This change influenced my rating. They could bring it back as 'Customer Demand'! On the positive side, the availability of Halal food options is a great feature. Additionally, the one-hour free parking is convenient. I must mention a couple of concerns: The restroom is accessible only with a food purchase, and during my visit, there was no liquid hand wash available in toilet. They might check the 'To Do List' when their shift starts. Despite the drawbacks, the overall experience was satisfactory. Recommend.

Ordered 3lots of meat balls with cheese absolutely ridiculous literally 3 almost bone dry meat balls no sauce just a dash of cheese . Definitely not what we’re use too from subway. regarding the meat balls cheese had nothing to melt in .. very dry no customer service skills either grumpy staff no vocal skills atall had to ask for something to eat it with and ask for serviette.

Ordered a meal deal and only the sandwich came

Friendly Driver, Great Food, SuperFast Delivery !

I use to be able to order without any problems now every time I order there's a mistake food looks like its been thrown together by a 5 year old. It has just been terrible. For the money we pay you would expect decent food.

Don't bother. They don't honour any deals that subway promotes, despite being in the list of participating stores. Misleading, false advertisement.

Fantastic service every time!!! This store tops them all. Clean, friendly environment with excellent customer service, amazing to say the least!!!

Zero customer service skills and very much overpriced for a load of bread with a bit of filling. I live right next to this place but I only visit occasionally bc it’s heavily overpriced. The staff used to be nice but the new assistant manager (Stacy) is pretty much uptight and rude. Don’t know what happened to her bc she used to be nice but maybe the promotion got to her head and now she’s on a power trip. The food was alright, but nothing special at all. Asked for the footlong to be wrapped separately as two 6 inches and they were trying to charge me an extra £2.50 for a piece of paper. Clearly they are very money orientated and not customer orientated at all. Go spend your money at the many other good outlets nearby because this place doesn’t deserve your money. In summary, rude staff, overpriced loaf of bread and many more places nearby which will give you a more satisfying munch for your money.

The salad box hadn’t been carried flat so the salad was all squashed down at one end of the box. There was barely any teriyaki chicken in the salad.

Wasnt delivered at all waiting for a refund absolute jokers

Someone came in and caused an argument with a staff member

As a foreigner myself, although fluent in English, I know how to speak to someone with less language skills. This person kept me hanging on the phone twice, collectively 15 minutes and would not understand the simplest of instructions i.e ‘don’t go under the bridge’, ‘the building is right in front of you, go though the gate’ and ‘hello, can you hear me? Answer me’. I tried to save myself some time with the delivery, I ended up wasting double the time trying to direct and wait for the driver. He kept saying ‘bro, I don’t understand, I don’t know where this place is’. Ok bro…

Unfortunately we didn't have a good experience at this branch. It's Monday bank holiday around 12 o'clock. I will try to share my experience here. The staff were very rude today specially the female staff. The other staff seems to me an African origin. I always noticed she is like this. She never greets or smiles. I come here at least once a month. The other staff normally serve are quite nice, serve with smile My 10 years old son wanted to have kids pack. When I was placing the order my son told me he wants to go toilet and it's quite urgent. I asked the lady can he use the toilet. She seems bit annoyed ,said something which wasn't very clear I didn't understand and she carried on asking the usual questions about the sandwich . I was waiting and then asked the other staff my son desperately needs to use toilet . He kept asking me what are the salad we want in the sandwich. We have a restaurant and I work in the same environment so I am so disappointed. I felt really bad about the experience I had in front of my son.

Worst food ever not so good as chorlton subway. Its so cool and bread is not so fresh

Ridiculous and disgusting service by a worker called Giri. Refused to pack my meat separate to my salad as I wanted to heat the meat later on. My meat became soggy and inedible. PLEASE AVOID THIS BRANCH

No dressings of any kind and no grated cheese. Plain and dry.

I was missing parts of my order

I received a call from the restaurant a few minutes after the order was placed telling me that a drink I ordered was out of stock. This was fine and resolved in minutes. I order 2x meal deals, 1 footlong, 1 six inch. When the order arrived, it was just 2 six inch subs. I should have received a footlong and 1 six inch sub . I called the restaurant and the lady I spoke to told me 'I saw her make the footlong right infront of me and it was sent'. I literally called a minute after the food arrived and said I can send a photo of both six inch subs I got. She didnt seem bothered and said yeah okay send it to just eat then 👍🏼

The sandwich was not toasted, so not exactly safe for me to eat a cold beef patty. No drink with my order, they left a note on the receipt to say it was out of stock, lol. At least put an alternative in the bag, no? I tried contacting the store, no answer. Yes, I tried numerous times - yet no response.

Food was barely warm when arrived.

Food was awful, wouldn't order from here again

Very Rude lady working on till I bought 2 subway (Dine for 2 people) logically she must pack it separately when I request her please pack it separately she aggressively told me I won’t do it, than I request her to put in bag again she said aggressively you have to pay for it.. very bad experience with subway staff I won’t come to this place in my life.

JustEat seriously need to have a "ChatWithDriver" function on the app. My 3rd delivery where the map took the driver elsewhere. This is not the Driver's fault ! Fix It Please !!!!!

Wasn’t warm or toasted was freezing and disgusting

Order was practically wrong, missing vegetables, sandwiche wasnt cut properly. Considering how close my work place is to the restaurant the food was practically stone cold. Not very impressed at all.

I was disappointed has our full order didn't arrive but what we did get was good and very tasty, just happy we was refunded back the price of the missing item

Great service staff friendly. Surfaces clean. Good amount of filling in sandwiches. Do gluten free although bread is frozen.

Sometimes they read the notes sometimes they don’t missed 4 of the cookies too last time kids love them

Love when they read the notes should always be plenty of sauce

Great shop, very clean, service was excellent staff are very polite. Stacey was very friendly and helpful

Was nice but asked for plenty of salad and sauce and hardly got any

Both wrappers hanging of both sandwiches Bread was really hard Not even eatable how hard the bread actually is

The best subway iv ever had thankyou guys

Been coming here for years, love it.

Local subway, nothing more to say besides that.

Orders consistently wrong or missing items. No one ever answers the phone. Despite being a regular customers, delivery drivers often moan about having to deliver to my 1st floor home. I only come back as it's Halal. A shame Stacey and Shamila arenn't on every shift as she ensures perfection.

I order the lunch small meal deal with drink ( 7 up) even if the drink was out of stock, should I be informed first for any other replacement or refunded? But I didn't received any call but was delivered a meal deal without drink and a receipt said ‘ drink out of stock’

Food has come stone cold wen its surpose to a hot sandwich

Ordered twice on Uber app requesting the sandwiches are toasted. App says toasted. Order arrived cold. Uber app is terrible when using Subway. Would have been nice to be offered a replacement when I took my sandwich to the shop but was told “it’s an Uber issue”. Not great customer service to be honest

Five Star Service from the Store's lovely Superstar Stacey !

FiveStar Subway at Grove Village and Halal too !

According to maps driver was sat down the road for 15mins and not moving , food was cold and soggy inedible when it arrived

Definitely recommend thanks guys 👍

Doorstep delivery means doorstep delivery. That is what the delivery fee is for.

5Star Service and best of all Halal Food !

Halal franchise (mentioned on entrance facade)

Not the best tbh. Only 2 foreign staff so English was limited, one of which was a trainee, meaning slow service. They were polite but were not wearing face masks. Probs a hint of covid in my meal. Kept on being pestered by homeless scammers outside. Disappointed to say the least

The lettuce was all brown and wasn’t fresh the cookie didn’t arrive crispers were cold. Bmt had no salad and wasn’t toasted Poor food would like a refund

Wrong items on the sub, missing chipotle sauce with hash browns and no crisps in the bag so 3/4 of the items were wrong or missing.

Chips portion is tiny. Definitely not worth jt

Subway forgot to include the crisps.

I had item missing and when I spoke to the delivery man he didn’t really seemed bothered which was very unprofessional as he should of went back and got the items that was missing but instead told me that’s all he received however that’s not what I payed for I payed for my full food to come together absolutely disgusting I don’t think I will be using just eat again!!!

I just been this subway today to get Doritos Flaming Hot Nachos and i got shocked when i see how they prepare, instead of making them in the toaster they did microwave which is not a right way to do. Anyway i am totally disappointed and i won't come back this subway anymore.

very very small portions i have subway salad all the time but it was like it was full of lettuce and nothing else

Very friendly delivery driver and well prepared food.

Went this morning, Customer service was on lowest level, very rude lady behind the counter, sub bread was not even fresh, my Hot Chocolate drink was not as per Subway''s standard, not coming her again,

Good food, not enough tuna for the amount of salad I had though. Maybe smaller portion sizes?

The food has been squashed, I can't eat it, and no sauce

They left out my sauce and two of my ingredients. Won’t be ordering from here again

Ordered two sandwiches. they mixed up the order and swapped the veg around. Tried to call to sort it out but they hung up. poor service, poor attention to detail. avoid, especially if you're ordering for someone with allergies

Sometimes only a sub does the trick

My order was missing items such as the cookies a drink and hash browns.

You didn’t send the extra crisp I paid for, you sent the sub missing half of the ingredients requested, you put meatless meatballs on the sub

Not only was the driver so late, I had a muffin that my son was looking forward to having that was missing in the order. tried to call the restaurant to explain this but nobody was as answering my call. I could not0- reorder just one muffin plus delivery and everything else would be £4.98!!! Am so annoyed because it was a treat that he was waiting so long for then it's not there. this is the worst service I have had in a very long time. it would be bad of me to recommend this place to anyone for its service or treatment of customers. it does not even deserve the one star i gave it.

The sub didn’t have everything I asked for in it. Missing the sauce and some topping.

3 of my order didn’t come because it is unavailable??

Recently moved to the area and already my go to place for a quick snacks. Friendly staff and good tasty sandwiches.

The crisps and cookie were missing from the order

I dont know why there are so many bad reviews my order was perfect and every order was complete what i ordered i got! 5⭐️⭐️⭐️⭐️⭐️

My whole sub was wrong , it came with lettuce and tomato and onions on the sub , wrong sauce and wrong drink and crisp with the order

We didn’t get all our drinks the Pepsi was missing

Everything came with my subway meal expect my drink. I was really disappointed

Was reliever Greg’s instead of subway, driver went back for my food but was stone cold and hard when it eventually came. I ordered it to be toasted.

Good friendly staff. Quick service

Forgot the cookie that I purchased

My food came with 2 of my subs missing & no cheese or sauce or salad on my food it was also freezing we only live round the corner and you could tell it hadn’t been toasted.

Poor! Everything I asked for, didn’t come correct!