Philpotts in Manchester

Woman behind counter had an attitude problem, no patience, sandwich was bland and expensive, the first and last time Iam going here.

Great place for breakfast, lunch or even just a coffee! The food is fresh daily, with an ample choice of fillings for sandwiches that are prepared in front of you (chicken, bacon and avocado is my recommendation…!). There is even a hot food counter for cooked breakfasts in the morning or a choice of cooked meats for lunch (made on the day)… and all served by a bunch of friendly staff - thanks 😁

Great service and great food. Thank you.

They close super early at 3:00pm. If you pop in at 2:00pm, they are already cleaning up.

I think for 1 bacon mushroom cheese toastie for £6. 25 is a bit over priced and NOBODY USED A HANDGLOVES when touched the food and this is get 5 star hygiene.. Not really smiley faces there... And one of the staff woman was scream what was a bit weird....

Has gone down big time. Horrible overpriced soups. Queues due to the lack of staff. Go to Pret opposite instead. Delenda est.

Atmosphere is not very welcoming when you come in. Staff look moody like they’re annoyed to be there. Lady with dark hair and European accent very rude and had attitude on 2 separate occasions. Younger girl serving was a lot nicer. Food is ok but definitely not worth the price. Pret staff are friendlier.

Nothing like as good as they used to be. No specials boards, the customer experience is baffling to the passing eater. The pricing is opaque, but that's hardly surprising given how expensive it turns out to be when you reach the til. The costly sandwich was disappointing very little wafer thin pastrami for the money and cheese was extra! I should have braved the queue in Pret, no wonder they are so much busier.

Went in today as I’ve had good service before..today was really slow service, looks very empty.. one of the staff was rude to myself who’s got a allergy because I forgot to ask for an alternative she was making me buy another without even offering to replace my other item. I understand it was my fault but it’s just the worker would need better customer service skills and I found her every rude. Ended up getting a refund and going somewhere elts.

What a shambles ordered a sandwich to be left waiting for 15mins, I eventually walked out. Was told they were making it but 6-7 customers were served in that time. No one had a clue what they were doing in and they were all running around like headless chickens!

WOW, £5 for a sandwich, I asked for coronation chicken, couldn't even tasted it as there was 3 pieces of chicken on there, and 2 two pieces each of tomato and cucumber! So not worth it! The lady who served me wasn't very nice either

4.50 for a sausage and egg sandwich behave

Order with 2 days ahead and had the delivered over one hour late. Not recommend for business catering

staff are amazing, really friendly and quick. Generally the food is overpriced and nothing special - not a massive salad selection either.

Overpriced for what you get. Service is poor with staff not understanding basic vegetarian requirements (i.e. preparing / handling foods separately to meats). Can't see myself returning any time soon.

Have been here before and never had a problem although the last time was pre-covid about 2.5 years ago. Awful experience today. I bought a turkey salad baguette which cost £4.85!!. I was parked across the city 10 minutes walk away when I got back to the car found the bread was stale at lest several days old. The lady who made it must have known as she cut it open of course to make the sandwich. I never had time to take it back so it went straight in the bin. Mega expensive @ £4.85 to say the least and couldn't eat it, totally disgusted.

I visited Philpotts in Portland St Manchester and was served by Jessica. She offers great customer service, really friendly and helpful. I'm happy to call in for breakfast regularly. Great quality food, and staff.

Confusing queuing system people stood everywhere. Friendly staff but the Jacket potato with cheese, beans and coleslaw was just lovely.

Went today and ordered 2 sandwiches. The bread rolls were cheap end supermarket bulk buy rolls. Could only add 5 salad items. I was there early but they didn’t have 2 basic ingredients I wanted. The person serving was lovely but very slow. The organisation was ridiculous and I had to point out where things were. I used to love going to Phillpot’s but this experience has put me off. £8.60 for 2 very mediocre sandwiches! Never again!

Food was cold. Very disappointed

Really nice salads but the queuing system is confusing and the menu is not above the right counter. You have to queue for food then to pay which can annoy people. Worth it though but get there before the rush.

Love the noodles from this place, they make them fresh and a good number of options

I love it here, every time I pass by I have to buy dinner even if it’s only 9am. Bit expensive but totally worth the price, staff are friendly and sone of the fillings are great. I like the Pastrami and Jalapeño it’s such a great combination.

Fairly average sandwich bar. Reasonable prices, but pretty unremarkable.

Brilliant sandwich shops with great seasonal varieties. Hit & cold sandwiches, salads, crisps drinks and snacks. Really friendly staff. Free Wi-Fi, toilets in some of their shops, you can eat in or takeaway. We ate at the one in Booth Park, Knutsford. Clean, bright and sorry, not too busy. Well worth a visit.

I always choose Philpots for a higher end lunch when I can but my lunch today was awful. Customers were jumping the queue and staff were oblivious. I bought a simple jacket potato with cheese which was cold, hard and largely inedible. My Latte was stone cold and my granola bar tasted like someone had slipped with the cinnamon. The shop was untidy and there were coffee drips all along the drinks station. Never again for me £8.00 wasted. I know that Covid has resulted in a loss of staff and it was lunchtime but there were enough people, just not working smart.

A set of tight gits. This place should be good but the staff have been highly trained in putting the least amount of filling they can get away with for something to constitute a filling. Whats the point as surely this will reduce the chance of repeat business? It's a false economy in the long run. Not great and looking for somewhere else but that Vanilla Fudge is even tighter!

Apologies left poor review here rather than the spinningfield cafe. Avoid Spinningfields Philpotts at all cost.

Went for breakfast, got 7 items for £3.50 which is a decent price. Food was freezing cold, sausages were hard due to being cold, mushrooms were burnt and tasted burnt. The food probably would have been nice if it wasn’t cold. Won’t be coming back though.

I arrived at this store portland Street last week, it was so clean and the staff where very helpful. I ordered a breakfast and also a couple of cakes. Well I will tell u this food tantalise my taste buds. In all the years of trying food form various Manchester based establishments, it was this establish which had the desired effect on my tummy. Yum yum get in my tummy that food was so yummy. I am now a regular customer, I'm set for life, the staff know how to make a great breakfast, u should be so proud that u have great staff. 5 stars ✨

Just had the worst cup of tea ever here. Tea was tasteless and despite asking for sweetner, it was like drinking hot bitter water. Was absolutely gasping as well!

Good tasty food and friendly staff

Good food at reasonable prices for a city centre. Good friendly staff and spotlessly clean

i visited the store today at around 13:10 this afternoon. I ordered 2 Jacket potatoes and the quality was disgusting for the price that you charge, they could not even come with any lids and just wrapped in tinfoil. Also the customer service was dreadful as you could tell that the staff did not want to be there. I come here here about 3 times a week and the prices that you charge for the quality you give is disgusting

Sir Philip Potts has done some great things for Manchester (0161). Bringing a speedy service, quality and bargain prices. Where else can you get a take-away 7 piece breakfast for £3.50 in the city centre. (No McDonalds doesn't count). The offerings can vary a little day to day due to limited supplied during covid. But they always offer a solid service.

Ridiculous queuing system making a quick visit impossible, overpriced for the quality. Too many sandwich fillings bulked out with mayo. Breakfast much better than lunch but still a strange and outdated service model.

Decent breakfast, £3.50 for 7 items can't go wrong.

Horrible customer service. I don't know what's happened to the service here but the staff are incredibly rude and always act like you're a burden for even ordering. The lady dumped a whole load of salad on my spud without even putting any gloves on- big no no in normal circumstances but definitely not in covid!!! Other friends and colleagues have all complained of similar rude and cold behaviour so the management need to fix up the attitude quick.

Having queued to put in my order, then queued again to pay, was disappointed to see my ciabatta left under the grill for another 5 minutes after the beeper went off to say it was done. Queued up again to request my food. Dry and burnt with not a hint of garlic (supposed to be chicken kiev). Didnt have the time or energy to waste another 15 minutes of my time to get another one. Inedible.

Great place with wide fresh selection.

Excellent salads and sandwiches, all made fresh

Amazing noodles!!! I usually go there when i forget my lunch, and it is always the best choice. Fresh food

One of my favourite lunch spots in Manchester. The hot sandwiches are brilliant and well worth your time. I'll be back again soon!

Just stood there being ignored for 5 minutes while the two women slagged off some woman's kid. Second time I've had poor service here. Wont be going back

Good quality food but it is a more expensive butty shop

Poor quality and late! Our office ordered breakfast for 10:00, got 3 messages saying they're delayed but will be with us soon. food didn't turn up till 11:00 and was cold/stale

Refused to accept voucher for sandwiches even though advertised in the window they accepted them. Have now removed stickers, poor....

Excellent Service. We are a local office that uses this Phillpotts for our hospitality/catering for meetings/client lunches. The quality and service is always excellent. Highly recommend.

Good food and the staff are very friendly

Because of the choice and quality, together with great service, this is our 'go to ' lunch stop, when in Manchester. The options for salads and sandwiches seem to be endless, all prepared to your individual requirements. First class.

Just ordered a sausage and egg toasted sandwich on white. Got back to office, no egg in sandwich and bread tastes old & stale. Absolutely terrible service

Best take-away noodles in the area!! And also the bacon roll is amazing!

Terrible system. You effectively queue three times. To order breakfast. Then pay then queue to collect from original point! No one knows who is in what queue! Takes 2o mins plus each day out of my break time. Easy for people to say and pay they just ordered a piece of toast when intact they had full fry up. Staff not helpful. Top tip for management: merge POS process with collection or introduce barriers/queue tapes

They do great food at a really reasonable price. Sandwich and a soup for £4.5 is great when you consider the quality. They are friendly here and the staff seem to stick around for a long time, so I think it is probably a good place. This trip I had a cheese sandwich and mushroom soup, both nice, both free as I had a card from my boyfriend's frequent visits.

The staff never want to serve anyone unless you look them in the eye or make a gesture that you would like something to eat, Dreadful staff who made me feel like i was being a burden to them for asking to make me a sandwich..I'm going to another shop from now on.

Poor customer service, jackets were not nice at all, if you are after a good jacket then go to sherleys cafe !

Love the food but the extremely poor customer service always bring it down. Staff can be rude and they are soooo slow.

More of a takeaway than a cafe really but I did manage to eat in. Made to order. Fast service . Sandwich was a Huge sub style roll with 4 thick slices of beef freshly cut from a joint, plus mushrooms, onion, gravy, horseradish. Enough for 2 people. Hope the man on the steps at Oxford Road enjoyed the other half .

Really top quality food. The only problem is that it sells out extremely quickly, and really by 13:30 most things are gone. You have to get there early if you want to have any real choice, as the don't seem to replenish things as they run out. There are hot and cold deli options, for sandwiches, potatoes, noodles and others.

Non existent service. I wanted a warm sandwich so I thought I'd give this place a try. Different queues form depending on what you want. I Joined the queue for hot sandwiches. Some fifteen minutes later a grand total of ONE person had been served !!! There were around 4 or 5 people in front of me so at that rate it would have been 75 minutes before I was served.Needless to say I had to go elsewhere for my Lunch. Shockingly poor service - get your money out of your pockets and employ more staff. Thanks for wasting a quarter of my lunch break. This reviewer will NOT be returning.

I am a regular customer here however the service i experienced today was shocking. I ordered a large salad and there was only one lady behind the counter (she had white hair and was extremely rude and slow). I asked her if i could replace something with something else. She ended up putting what I didn't want in and when I told her she sighed loudly and threw everything in the bin and muttered under her breath. Afterwards, she filled my large salad only half way (essentially paid £5.10 for a small salad). In addition to this, she handled my food with no gloves. Very disappointed with the service. Never been spoken to like that at Phillpotts before- really bad attitude and unprofessional.

Food is great but service is slow and queuing system confused when rushed

Great food and nice friendly smiling staff.

Over priced a wee bit, but the staff are really friendly and do a great job x

Stood at cold sandwich counter for several minutes with two staff ignoring me while several other customers came in after me and got served with hot sandwiches. If you don't want to serve cold sandwiches in the morning, say so! Its difficult enough to find gluten free options without having my time wasted.

Visited this sandwich place on recommendations whilst on a nearby training course. The shop was very busy which was a good sign but my jacket potato was so hard it might as well be raw. I ended up leaving almost all. I'm sorry to say I won't be going back

Complaint to the staff that last week the croutons were all brunt .. she replies that the soup I'm taking now has no croutons on it so I'll be alright.

Great choice but get there before 1pm to get the most choice. It is chaotic but it the centre of Manchester so you can accept it!

Good everyday kind of stuff with a bit of flair. Do make very good platters though

Always had excellent food from Philpotts, there is tonnes of choice too, including hot and cold sandwiches and salads, jacket potatoes and hot specials.

My last name is Philpotts. This is the only reason i am giving an excellent review. Sure the place is top of the line though.

Delicious rare roast beef sandwich served with caramelised onions and mustard in a brown bap. Highly recommended but be prepared for a little nap in the afternoon as you digest!

As the title - after navigating the disorganised horde at lunchtime, as you attempt to grab a drink or extras, then getting close enough to read what they have on so you can decide what you want to eat, the sandwiches can be decent enough, but it can vary from day to day! Very expensive for what you get and it is utter chaos sometimes.

He oído que Philpotts fue un buen lugar para tomar un almuerzo rápido y sabroso. Sólo estuve una vez como servicio de almuerzo era caótica, y el precio del sándwich era desagradable.

My favourite part of going to get my lunch is the staff here. Always to friendly and relaxed- everyone seems happy to be there even on a Monday!

So much choice! Loads of combinations you can have, build a sandwich out of pretty much anything and serve it on a great selection of breads. Staff were friendly, chatty and efficient. Prices great too. Can't complain at all!

Generally a nice place if not a bit over priced. Staff are very friendly. I find the soups hit and miss. I love the pea n ham soup but in recent weeks they have changed it to pea n bacon and its ok. They also do a tomato and sausage, which again is either bang on or bang average. Had a bacon butty from here and the bacon was old. Starting to get a bit hit and miss for me. Serves me right for not making my own dinner.

Simple, but fresh bacon and egg barm were exactly what the doctor ordered after a big night out. Well done!

Cant fault the food really - always enjoyed everything I have ordered. However the staff are terrible - the bald gentlemen who seems to be the manager is ALWAYS rude to me and my colleagues (been around 12 times). Rude to other customers to a point where it is a running joke in our office. He shouts at staff infront of customers - looks at you in disgust if you dont get to the till 2 seconds after he screams your order. Really lets down such a good place to eat.

Working around the corner from Philpotts so great for takeaway breakfasts and lunch. Egg and bacon barms made to order in the morning. Ditto a range of salads for lunch. There are cheaper places but can't fault the quality.

La comida aquí es fantástica un hecho confirmado por el número de personas a su almuerzo aquí cada día.

Por sopas aguadas, medio lleno, rollitos y bocadillos, elaborados con ingredientes al por mayor barato, con un precio por encima de la media comparado con otros lugares similares en el área.

Delicious food... Sandwiches, soups

My visit for lunch at a non busy shop could’ve been better.The lady doing noodles was slow and unorganised, Prices were immensely incorrect but the staff didn’t even know there own extra charges to acknowledge. Will be going elsewhere for all my group sandwiches and lunches now. Product knowledge is needed here

Salad was good, kind staff all fresh food!

Very busy and sometimes stale bread

Aunque fui en sólo para una chaqueta, debido a spud de alergias a los alimentos el cuidado y la atención de Sandra era insuperable. Haber hecho la primera spud, ella entonces nos dimos cuenta de que podría haber habido algunos contaminación con comida que era alérgica al, así que fuimos a grandes esfuerzos para asegurar que recibí otra que fue preparada de forma individual y seguro para comer. Toda ella se fue a 9 metros para asegurarse de que recibí un spud era adecuado para mi necesidades particulares. Puede ser un spud, pero nunca he tenido un gran servicio y atención al detalle. Genial y gracias Sandra. Si todo el personal en esta buena (son Philpotts y creo que lo son) la gestión debe estar bien contentos!

Nice food. But it's quite expensive & unorganised chaos at peak times.

This place has GREAT fresh food and sandwiches! You can smell the beautiful aroma from the street!!

Very good cost effectiveness with great food.

Food is nice here and the layout is great. However the price you pay for these items is what you could make at home for a fraction of the price.

Too busy. Food is okay ish. Had bigger reputation but not as good as the reviews suggested l.

Paramos aquí después de la reunión en la Torre de la ciudad. La variedad de alimentos frescos para el desayuno y el almuerzo es impresionante. Encimeras de diferentes para distintos rangos y bebidas servicio hace más nítidas. El café es bueno y la soja disponible leche descafeinado. Bastante caro ya que parece ser que sirve la clientela de negocios, pero el ambiente es bueno, un montón de espacio y comida muy fresca y apetitosos aromas.

Un buen lugar para comer el almuerzo. o obtener Llevé para llevar, pero uno puede comer. . . . nivel muy alto. . Probar.

Really great branch to the rather large chain. The staff make it very special and add that northern touch to their customer service. Food is great too, especially their breakfast sandwiches. Good value for money and high quality ingredients, all of which are on display.

Having only been in the once I have to accept that it may be patchy attention from the staff but it took me ages in an almost empty shop mid morning on a weekday, to catch the attention of either of the two servers standing together, and then having been told the they would be right with me, had still not asked what I wanted more than five minutes later. So I left and went to the patisserie just down the street.

Fantástica selección de sándwiches, pasteles y tartas en una fuente para trabajar el almuerzo. Buena calidad por encima de la habitual selección greggs.

Stir fry was pretty good. Always a massive queue though

Food is nice but they can catch you out with the prices so be careful of hidden extras if you add extra fillings. The pricing for jacket spuds is scandalous.

This shop is directly opposite my head office so naturally I've been in it several times but if it wasn't good I wouldn't.