Subway South Shields in South Tyneside

Good food, great service, would highly recommend

Absolutely disgusting this place needs shutting down I was in the store the other day the worker was making some online order and I literally see them spit in it I just walked out in disbelief. AVOID AT ALL COSTS

Ordered on uber eats says I should get it 15-30 minutes it’s been about 40 minutes and my food is not even ready to pick up by driver

Over an hour and a half to fulfill an online order consisting of a salad and some cheese bites.

So I came in today after a hard day of work, and the tall skinny brown hair looking guy was very rude and had an attitude towards me, as kindly as I could I placed my order in store and I saw him roll his eyes at me, I thought maybe he had a bad day but even then he still had no right to have an attitude with me as I had done nothing wrong, I’m disappointed of this behaviour and customer service and I hope the person get reprimanded for their behaviour, also the food was not ever correct and I didn’t even want to complain because the guy looked like he’s about to snap at any second, subway, do better please.

Been to this shop 3 times in the last 3 days , bought EXACTLY the same sandwich , paid £7:80. 1st time , £6:50 2nd time and £8.99!! This evening …. What’s going on with staff/ pricing here (… sandwiches were fine )…

Really poor service and bad portion control. Ordered 3 kids subs, server cut a 6" sub in to 3, then cut the end off to make equal and threw in bin. Served everyone whilst my order was left on oven . Couldn't reccomend avoiding the place enough.

My little girl loves a tub of meatballs from subway, very good value

Nice, clean place and working good, positive girl.

Pani mimo zamknięcia pozwoliła skorzystać z toalety 👍😁😁😁😁😁

Had lunch here today. Was reasonably busy but we got served relatively quickly and there were plenty of empty tables to ‘eat in’ with no wait. Food tasted good but deducted 1 star because some of the food on display was a bit discoloured/dried up. Although the staff were avoiding using it they could have just easily removed it from the display in the first place. Restaurant and toilets were nice and clean. Would eat here again.

Went here with the Grandchildren. Loads of choice and very tasty. Staff were very friendly and helpful

So I’ve just ordered from subway food was very hot when it came presentation of the sandwich was amazing you can tell they took there time and thought about it will 100% be ordering agin . And a nice little note left by a staff member as well 😄

Wow when did subway become nearly 6 pound a 6 inch sandwich. I do like subway but I will be going less now I know they are being greedy little boys. Also bring back spicy cheese and veggie meatballs you heartless animals.

Quick delivery and good customer service when in the store. Never anything wrong with my orders

Have ordered from subway numerous times, quick delivery, polite, the food is delicious, can’t go wrong:)

Just has a couple of foot longs delivered. Both were perfectly made, no issues at all. Fast delivery. Thanks 👍🏻

Enjoy a Subway, but not here. It it's eat-in, takeout, or online ordering; they'll mess it up. Missing ingredients, overcooked and reheated hard meatballs that taste disgusting, and lack of care when it comes to any sort of quality. Don't use this one.

First time we've tried Subway, and not too impressed be honest 😕 My daughter and I ordered one of the meatball pots each, as well as some if the potato crisper thingies and a ham/cheese toasted mini sandwich? The potato crisper things were like smallish soggy potato wedges that had no crispness about them; the 'toasted' sandwiches weren't toasted and were barely lukewarm, with barely any filling and hardly any taste 🙁 You get about five meatballs with marinara sauce over the top in a cute little pot with a lid: however two or three of the meatballs were hard - like REALLY hard, as if they'd been reheated several times, and one of them really hurt my tooth (seriously, I had to spit it out..) 🙈 My daughter tried one, then declared herself to be 'full' so she didn't have to eat them. For nearly £15, it wasn't the best "treat tea" I've ever ordered - that's what I get for having a night off and not making it myself...🤣

They didn't put everything on my sandwiches that was asked of in my online order for both sandwiches.

There was no cheese, no double meat, the little meat that was there was no heated like it was supposed to be and the portion size was extremely small. I am not impressed. Then totally shifted the blame and wouldn’t replace order because it was through a third party, they’ve just absolutely taken the mick. I do not recommend, disgusting attitude.

Can't be beaten on taste, and always filling

Worst subway experience I've ever had, staff member was rude, he needs to work on his customer service. Ordered eventually most items missing from the salad bar, which he couldnt be bothered to replace, he also after being rude he passed my order onto another colleague. She was wonderful and couldnt be faulted.

Typical subway. Decent food. Window smashed anytime if visit which wasn't ideal with little one on feet

Omg love the wraps here. I buy steak cheese with cuecumber, tomatoes, bit jalpenos with sweet chili sauce.. feel hungery just writing this review. Should try it

Very enjoyable food very clean and tidy

It's the poorest one i have tried in the country

Not the best subway i've had, place messy,no hearty Italian bread, When toasted bread was burnt had to ask for another one and they weren't happy, No apologies and faces tell alot, Customer service non existent, Whole place needs a major overhaul

Lovely friendly lad never got his name but very helpful.

Food is decent enough. But, quite often coffee machine isn't working. Also, today toilets not working....

Staff are really friendly excellent service

Absolutely disgusting Customer Service! Was told if ask for extra things (I don't get all the salad) I will be charged more! carrot tasted off was! WHAT HAPPENED TO HAVE IT YOUR WAY!!!

We normally have only good things to say about Subway but in this instance the service wasn't good. The shop was to close at 20:00 and at 18:30 most of the popular items were not available, the staff were in clean up mode.

Would have better if the toilet wasn't out of order

Staff were lovely and polite. Worked quickly to get the big queue served

I always go in here for my salads the staff are very friendly and very quick service recommended the salads are value for money And anyone working in the NHS gets discount just showing their badge

There is only one place to go when u need that certain sandwich subway it is

Always get a subway now an again.

Always takes an age to get served, went in and about 4 people in front of me, 2 staff in one made her own sandwich and went off to eat it rather than helping serve and having her break after, always seems the same, customer service lacks and staff look like they dobt want to work there

Tried a lunchtime 'treat' of a 6" sub beef etc. Asked if the meat was British. Answered all Halal from ?. It was greasy and gristle and slightly undercooked. the 6" sub size was around 4*5" at best. Rip-off

Went in for a meatball marinara & steak melt. The food was really nice, but the staff were awful, had to ask twice for meatballs & for the bun to be toasted, then the lady had the cheek to say that we didn't ask for meatballs, which we clearly did. Instead of the staff moaning to each other about what happened to them the previous night & concentrate on customers & their order. This would be a nice place, also concentrate on the dining area cleanliness. My friend was a regular, not any more. I won't be back.

Service quick efficient and friendly, flatbread a bit doughy and bland, but filling was excellent

Good priced sandwiches, although the seating is a bit limited.

Staff were slow and there were no cookies disappointing for a subway. Improve customer service

No chicken melt no tuna no mayonnaise

A menos que su familiar con South Shields y su principal King Street luego puedes caminar fácilmente pasando el pequeño sendero que va hasta la más pequeña de Metro que he visto. Mi hijo tenía hambre y le encanta el metro. El servicio no fue rápido y no está ocupada, pero él estaba perfectamente contento con su elección y poder personalizar la manera que él quiere. Comparado con otras tiendas y supermercados que venden los precios ridículamente altos como samdwiches metro es una ganga.

Visited on a Saturday the place wasn't very busy but the service was very slow so seemed like we waited ages for our sandwiches

Fui con mi hermana y mis 3 hijos el jueves y la señora que nos sirvió fue grosero y con cara. El lugar estaba muy sucio. Había una mesa lo que la gente que antes habíamos llegado todavía estaba allí cuando terminamos nuestra comida y era hora de irse.Si quieres comer comida en un lugar sucio con suelos estaban sucios y mesa y sucia comida repartidos por este es el lugar para estar!

Me he quejado de la estación de metro directo, pero estoy aún para obtener una respuesta. No he estado en metro por un par de años ya no es realmente un ventilador, pero ya que había estado nadando en South Shields y nos sentimos particularmente hambriento, pensaba que iba a dar Ocean Road metro a una prueba, ya que está muy cerca. De todos modos, el personal era bastante agradable, se puede decir que el lugar en sí era especialmente limpio. Tomamos el bocadillo para comer en casa (4 kilómetros) y enrollada en horror cuando comer como pude sentir un pelo. Tras la inspección más estrecha, y nos dimos cuenta que no era uno de los míos, me di cuenta que había un largo pelo largo y negro en realidad horneados en el pan. Estaba asquerosa y me hacía sentir enfermo. Que me enseñaron, debería haber llegado a casa y nos hizo un sandwich. Sin duda no será comer en este establecimiento o cualquier otro metro otra vez. Pobre.

Ate here after GNR 2014.... Sign saying no cards?! Just what you need after a long run! Poor! Sandwich made poorly too I have the same wherever I go and worst I've ever had.

What's not to like, it's not halal (eat pork if you like) and you can make the sandwich the way you want it. Staff always seem friendly although sometimes a little distracted. Give it a go

Are people is inept at food preperation that you can't put some filling between two slices of bread at home? The food here tastes terribly processed, especially the meat with all the Halal rules, it's not even meat. Over priced rubbish.

Sandwiches are made up fresh and you can choose all of your fillings, very tasty and fresh and well worth the money.

I find all.subways the same. This shop is small so it is.a struggle when I'm.with my pushchair. Lovely sandwiches tho.

metimos en por un sándwich la semana pasada, ¡guau, no es bueno, la comida en el suelo, apareces mesas, Aún no había HIELO!!!! las raciones son escasas, un montón de tipos de estudiantes en esquina gritando y gritando, los clientes dejar o coger sándwich para llevar, inodoros estaban desagradable, que solía ir allí, no más evitar!

Card machine has been broke for weeks!! No salt available for my salad.. dont know if it was the "Honey and Mustard Dressing".. but something had an antiseptic taste!! Wont be visiting again in a hurry!