Subway - Rampant Horse Street in Norwich

Missing a beer and can't get a refund. Spoke to Amy. E-mail she provided for refund does not work. Says email no longer managed

This occasion was meeting an ex work colleague for a catch up, Fatsos was not particularly busy, after all, where is on a Tuesday evening. We were promptly seated without prior booking, our server was very attentive, but not to the point where they didn't leave us alone. The food was plentiful and top notch quality (it always is!)

Visited as a group of 9 last Saturday, arrived at 2pm for a 2 hour sitting which we thought might not be long enough but worked out well. Half of had the bottomless brunch which was good value considering the drink prices, the choices are ok but portions could be bigger or maybe a range of sides. It's basically a case of get as many drinks in to get the most out of it but the staffed coped well considering, our server Mark went above and beyond and we all had a great afternoon.

fast and good service from charli

What's the point in during your reservation you ask where you want to be sat to then turn up and be offered the exact opposite of what you booked? Not only did I not book a high chair table due to a family member just having surgery we were then placed in the cold and complete lack of atmosphere conservatory. The server was rude and frosty towards us and quite frankly ruined my husband's birthday meal. I was looking forward to this but I cannot recommend this place any less now.