Middletons Steakhouse & Grill in Norwich

First time I’ve been, won’t be the last, great restaurant, great staff and fantastic food, best burger I’ve had in a long time… very reasonably priced

Came for a dinner with my boyfriend, we were promptly greeted and taken to our table, drinks were offered quickly and our order was taken directly after our drinks arrived. We both ordered the 10oz rump steak, which comes with a Caesar salad and a choice of side. Cooked perfectly medium rare as per our request! I got the potato dauphinois which were gorgeous and my boyfriend got the Mac and cheese which was also delicious. Our server Boulaid was so lovely and he genuinely provided such a top notch service! We will definitely be returning, and we both left feeling really really happy. First class experience all round. Thank you!! :)

This was an afternoon/evening for a 50th. We had the best time, the food was fantastic, the drinks fabulous but the staff were amazing,so lovely. Think the restaurant are very lucky to have the staff that are so attentive and friendly. Loved it loved it,loved it. Thank you so much....Will be back!

We went here for a Sunday lunch. 5 ordered a roast and two ordered Steaks. Everyone who had beef or lamb roasts said the meat wasn't very good. The only person who liked their meat had gammon. Both Steaks were really overcooked. They were almost burnt on the outside which you could taste when you ate the steak. It was like they were a bit crunchy to eat. One was medium and one was medium well but both were like there were well done and almost a tough texture to eat. The waiter warned us the steak would take a while to come but it took 45 minutes which is just ridiculous for a place that is supposed to specialise in Steaks... service charge on the bill at the end was big as well on top of the very expensive Steaks that were not cooked well. Middletons used to be a nicer upper market place to eat but now it feels more worn down and like they can't cook meat? It's a real shame and I hope they manage to sort it out. The dessert were nice and the options were good.

We went here for a Sunday lunch. 5 ordered a roast and two ordered Steaks. Everyone who had beef or lamb roasts said the meat wasn't very good. The only person who liked their meat had gammon. Both Steaks were really overcooked. They were almost burnt on the outside which you could taste when you ate the steak. It was like they were a bit crunchy to eat. One was medium and one was medium well but both were like there were well done and almost a tough texture to eat. The waiter warned us the steak would take a while to come but it took 45 minutes which is just ridiculous for a place that is supposed to specialise in Steaks... service charge on the bill at the end was big as well on top of the very expensive Steaks that were not cooked well. Middletons used to be a nicer upper market place to eat but now it feels more worn down and like they can't cook meat? It's a real shame and I hope they manage to sort it out. The dessert were nice and the options were good.

Had a ribeye steak here with a couple of sides and was really pleased with the quality. The steak was cooked perfectly to medium (as asked for) and was probably the best cooked steak I’ve had. I was expecting a Miller and Carter sort of quality but this was above that! The sides are also a lot better here in quality and also selection and overall much better value. The menu in general looks really good and would definitely return the next time I’m in Norwich. Service was also really good and friendly.

Honestly…. The best bottomless brunch! We had Luke serve us today… amazing!! He needs to be manager! Thank you for such a great afternoon!

One of the most delicious steak restaurants in Norwich.. and it has excellent lunch offers 👌🏼

My friend and I enjoyed mains of Aberdeen Angus steak and macaroni cheese, both excellent choices. Thick cut juicy steak cooked medium rare and the macaroni cheese was tasty with small portions of toasted bread to soak up the sauce. The side dish of broccoli spears in butter/garlic was perfectly cooked. Not soggy or undercooked. Very good service and highly competitively priced. Will definitely return.

Booked table for 3 on Sunday night.We all ordered the 8oz Sirloin steak.2 medium rare,1 medium.All 3 steaks came out luke-warm.All 3 were also very dry,absolutely no sign of any juice at all.I am struggling to think how steaks can be this dry.For a steak restaurant,& at £22 each I do feel ripped off,hence the need to write a review which I rarely do.

Went with friends for a bottomless brunch. The staff were very attentive and always coming over to ask if we wanted more drinks throughout the 2 hour slot. When we arrived we were promptly given a bottle of Prosecco and asked what drink we wanted from the menu. The food was lovely, the drinks selection was good the feel of the restaurant was really nice too, we sat upstairs. Couldn’t fault it and will definitely be back for another bottomless brunch very soon

Great location, day out in Norwich birthday meal whilst on holiday. Steaks cooked to perfection & Cocktails spot on. 🍸

I had the sirloin wellington and BBQ fries. It was absolutely amazing, I travel around the country for a living and this is the best food Ive had yet! This is a definite place to visit. Hopefully i am here tomorrow to have it again!!

Came out for our first meal as a married couple. Food and service was first class.Starters: Chinese Pork and Camembert, Mains: Wellington and Rib-eye highly recommended. Service provided by Luke, Ivona, Sam and Mark was great given it appears there wasn't enough cover for the volume of people, however their kindness meant our evening was still a pleasant one. Hats off to the other staff members running around on the lower floor and Chefs working their magic in the kitchen. 5* review only possible because of the team on deck. You don't mind the wait when you see everyone working as hard as they were. Great job team. From Mark and the pregnant wife who couldn't choose choose her seat because of the air con.

Went to Norwich for a couple of days with my wife. Our accommodation hosts recommended Middletons steak house in their blog so I booked a table. We were very disappointed, I usually don’t complain as I work in hospitality so know what it’s like! we arrived early and were promptly seated without fuss. It did take a while for our drinks order to be taken but the drinks then came over quickly. When we ordered we went straight to mains and ordered 2 steaks, 1 medium rare, the other well done! We then waited about 40-50 minutes for our food! It wasn’t even that busy. The waiter did come over and apologise about the wait and said our order was next(2 other tables got their food before us but he can’t control the kitchen) our food then came over and when my wife cut into her steak which was the well done one, there was a layer of pink through the steak. This put my wife off the steak and if we had of accepted a re-cooked steak it would have been a good while before it arrived and I would have finished mine(not the idea when you go out to eat together). This was dealt with reasonably well by the front of house team who took the meal and service charge off the bill. What makes the experience so disappointing is that it is a fairly open kitchen and the chef cooking the steaks was picking up steaks on the pass with his hands rather than tongs and moving them between plates. He was clearly flustered and seemed out of his depth with a fairly quiet service, which was evident by him holding his head in his hands while looking at tickets. I would say that training is needed so that cooked food is not handled by hand in view of customers and that regular hand washing takes place as we didn’t see any hand washing taking place. Overall I would not visit again when we return to Norwich.

The food was fantastic and the service was just as good, really attentive, efficient and friendly staff. Thank you all so much!

Evanna was amazing in service. She always made sure we were looked after and unfortunately although we had a bad experience, we couldn't fault her waitressing. We spoke to the manager and he understood our complaints, they need more staff to serve from the kitchen but evanna deserves way more than she is paid ❤️ xxxx

Didn't take long to be seated and food was fairly quick to come to the table. Waiter was very helpful but they were busy. Lots of choice on the menu and will definitely be back.

Went on a Sunday and had the Sunday roast service was great and the food was delicious. Great value and will definitely return!

Excellent Service - and food - despite a long wait. We arrived at 6 and ordered quickly - starters arrived swiftly but we waited over 50 mins for our main. When we enquired how much longer our meal would take, staff were amazingly apologetic and kind. They automatically deducted 25% off the bill - we did not request this. Staff handled our enquiry over the wait (and our hunger) extremely well. They were also very accommodating to a very low fat diet. Finally, due to our experience, they did not assume to put the automatic 10% service charge on the bill - due to their swift and polite response to our query - we opted to pay this anyway. Things go wrong sometimes - it’s how you deal with it that matters, and staff dealt with our queries brilliantly. Thank you

Wanted to splash out and have a decent steak with family in a decent place. 50:50 to be honest. Steak choice was good with majority of family going for 8oz or 10oz Ribeye. Kids meal was 5oz steak frites. First steak out was presented as 8oz with sweet potatoe fries, but only order with this side was 10oz. Told the server and she looked down and then back up without a blink and said yes the 10oz and out the plate down. Rest of steaks came out in a disorganised way and we tried to compare different sizes but all steaks were a bit beaten up, with a bit of time between each one coming. Sides were sporadic, sauces that you have to pay extra for were late / forgotten, steaks getting cold, servers coming by and saying oh is this your salad, and just leaving it on the table when we said no. We ended up with 7 salads for goodness sake and no sauces or missing sides. Don’t mind extra food but not at the expense of the food we had ordered. Waitress never asked if food was ok or if we wanted more drinks. Then before we could ask for deserts we were presented with the bill printed out and asked to pay. Won’t be going again, poor experience which negated food that was OK.

Bottomless brunch service was fantastic. We were so well looked after by Ivana (hoping I’m spelling it somewhat correct!) and she is an absolute credit to your team of staff. The food portions were brilliant and tasted great. The drinks were well made and brought out promptly. A great experience!

Me and my new Wife came to Middltons for our day after wedding meal, and what a delight it was, highly recommend this place, very kind, helpful and even brought over a celebration plate which was a lovely touch. See you again soon

Waiting staff were pleasant, but the manager was rude. Bottomless brunch drinks very weak and few and far between. Food burnt. Not recommended

We were a group of 5 having a bottomless brunch. Chris our server was amazing !! As soon as we sat down he got us a bottle of Prosecco. From then on he just kept rolling out the cocktails as soon as we had finished one he replaced it !! We had done one in January but it wasn’t that good as the server wasn’t attentive at all and we had to keep asking for drinks. The food was also so much better. We had an amazing time and this was all due to Chris. Well done and thank you ! We would defiantly recommend doing the bottomless brunch !!

The service was friendly albeit I ended up being served by the guests at the table next to us because the waitress accidentally gave them our food. I had a Mexican burger and House Fries which tasted nice but the burger was a bit large to chomp down on and both were very messy. I didn't see any mashed nachos in it but assume they were part of the sloppy sauce. Nice environment but would not want to eat there again for a while.

Never paid me for my employment their, total disgrace, and going acas to sort, they just use young people and don’t pay them.

Great food, service. Good value for money. Would definitely go there again

Odd experience. They have vegan options on the menu but no plant based alternative to cows milk if you want a coffee!

Norwich restaurant- what a disappointment. Steak was just steak, nothing to rave about. The peppercorn sauce wasn't creamy, it was like KFC gravy with pepper. Lobster was OK apart from the fact it had broken shell in and I had to embarrassingly remove a long strip of membrane from my mouth!! Worth the money, certainly not. The island ice tea cocktail tasted of bitter orange, nothing like tea. The waitress was lovely. The toilets disgusting with the ladies toilet paper left on sanitary bins as there were no proper holders, thick dust on the tile trims, broken toilet seat and you had to wash your hands in some type of pig trough which had excess loo paper on where people had dried their hands on it. The restaurant was filled with grill smoke so you left smelling like you've stood in front of a BBQ all night and your hair smells like the bottom of the BBQ grill pan. If you want to waste your hard earned money on below average supermarket "value" cuisine, go to the supermarket and cook it at home, as you can do better I'm sure. The plus side, we got £40 off the bill, which I'm sure they won't miss as they will continue to rip other good hard working people off.

STUNNING! Food was absolutely brilliant and service was even better. Emma was our waitress for the evening and did a wonderful job! Made us feel so welcome and was a good laugh! Pay rise deserved

Lovely food, pleasant staff but disappointed with how they dealt with my allergy. I listed 3 things I am allergic too when placing my order and was asked 'which 1 should I write down, which of these is the most important'. Staff should take allergies more seriously.

Minor mishap with the scallop starter, handled beautifully by the lovely waiter. Beef wellington for main 👌 and my partner had a lovely steak 🥩 nice place 😁

I always have had such a good experience when I come to this restaurant, The food is very good , nice place to sit in also. It gets very busy, I enquired about moving seats before as I was seated near the door and felt the cold as the door opened - they had no problem with this and moved me straight away, lovely people again would defiantly recommend.

Perfect set menu for a quick bite to eat during a day's shopping! Always know what you're getting, food is quickly served and tasty and the front of house run everything so smoothly. Try a cocktail while you're there too!

It's been many years since I last visited, back then it was ok but not exceptional. This time however I found the staff couldn't be more helpful and accommodating. The service was impeccable, friendly staff and went well out of their way to make our special occasion just that, special. Maté our main server came from the Chelmsford branch to assist a busy evening and nothing was too much trouble,it was just an absolutely superb evening. Thank you everybody so much you did an excellent job 😊

Always an excellent lunch at Middletons, Norwich. Fast, efficient, friendly service, lovely food and super drinks.

Very nice place staff are good food is pricey but like they say you get what you pay for

Real downer on my partners birthday Saturday evening. All steaks returned as they were all underdone to how they were asked. Still not cooked enough after they’d come back. We weren’t informed that 2 of our loaded fries would be substituted with wedges. Majority of staff are walking around with terrible body language and our waiter wasn’t sure what we were ordering, generally disappointing service. Loud customers upstairs banging on the floor and tables and singing. Waiter even made the comment of it being “karaoke night”.

Me and my family (group of 10) visited Middletons Norwich for a birthday meal. We had the lovely Mark looking after us for the evening. Our table couldn’t praise Mark enough! Mark was polite, friendly and made the experience a memorable one. Everyone’s food came out at a decent time considering our table size, and we couldn’t fault our meals!

Had a lovely time, meal & service very good Staff friendly and helpful

Lovely steakhouse in Norwich, friendly staff, excellent food with a good atmosphere. Plenty of menu choices at a decent price, worth a visit if you are in Norwich.

PERFECT! Cannot fault this place. I have been here 3 times, and each time, it just gets better! The food, drinks, staff, the atmosphere and the price! Spot on. I've had Beef Wellington, a steak meal, and a burger meal.. obviously not in the same day!. All very VERY tasty! Cannot wait to go back for our birthdays in May! Well done Middletons. Please don't ever change!

Visited at 8pm on a Friday night and had the bottomless brunch (last serving) which included Prosecco, certain cocktails and draught Peroni. In the 1.5 hours we were there we had great service from Francesco (think that's how you spell it) and the cocktails and prosecco was flowing endlessly (we certainly had out value out of the £36.95 per person). As expected menu is limited but there was sufficient choices to keep us happy. Always have great service and experiences here, next will be to go for breakfast.

If you’re looking for bottomless brunch I couldn’t recommend Middletons more! Went there for my hen brunch on Sunday & had the most amazing time. The servers were SO attentive, there wasn’t a moment we were hungry or were without a drink. Absolutely incredible value for money & will be suggesting it for any event ☺️

Had a brilliant time having the Bottomless Brunch that Middletons offer, the food was great, drinks were super lovely and we managed to get through lots and even had 2 bottles of Prosecco which was brilliant! Our waitress Elouise was brilliant and made the experience very enjoyable! Thank you :)

Waited an HR for our meals to come, asked for 1 fillet med/ rear which was more like a med to well. 2 fillet steak med to well which was over well done and burnt on the edges, the steaks were so salty. The waitress said we will recook new steaks for you all.and knock £30 off the bill. Great. The steaks came back with blood when cut into them , so ate round the edge gave up by this time wrapped the steak up and took home for the dog. This place is so noisy you can't hear the person sitting next to you when they speak Awfully experienced from the minute we got in their to be honest.

Not great on the day I'm afraid

Grart value for many I enjoyed thet .

I won the Mother’s Day competition on social media. Myself and my family went for lunch and it was amazing from start to finish. All staff were helpful, patient and friendly. The food was outstanding. We will be definitely be returning for a roast dinner again on a Sunday! It was the best we’ve had so far when going for meals out. Thank you!

We are regular visitors to Middletons and have always enjoyed excellent food and service. However we experienced some issues on our latest visit, three soups were barely warm and three fish mains were below their usual standard. We brought this to the attention of the waitress who immediately apologised and dealt with the situation. Later Matthew came over also added his apologies and without any prompting made the offer of a complimentary meal which we gladly accepted. The purpose of writing this review is to compliment Middletons staff for the way in which our disappointment was managed. We shall continue to patronise Middletons.

Great meal for mum day with my family. Staff were helpful and accommodating. They considered we had a little one and a pram when allocating a table. Kudos! Food was good and tasty Only little downside was the beef in the roast that was a little too chewy but turkey and lamb were delicious and vegetables really nice and cooked well. Looking forward to having another meal!

Very nice restaurant with nice service and very good food.

Always a favourite had their roast today pretty good. Choice of turkey lamb beef. Much more on the menu from steak to chicken and salads plus fish. Great choice of drinks cocktails are lovely. Staff are very friendly and helpful.

Middletons has been a favourite of ours since they opened and a go to place. Sadly, our last meal here last summer was a disappointment and we were a bit wary about trying it again. So glad we did! The food was back to the previous A-grade standard and our main waiter, Luke, was fantastic. The food was carefully and correctly cooked (which was a problem last time) and the service by Luke was attentive and friendly. So pleased to see one of our favourite places back on form.

We where there to celebrate our wedding yesterday. The meal was great and the staff. We are now emailing because!!! We have just looked at our loyalty points after spending over £500 and we received half our points. What has happened here????

CHARLOTTE amazing service, simply fantastic food good range of drinks 11 out of 10. Highly recommended the steak, cooked perfectly. Great atmosphere during the afternoon

Our server Charlotte was an amazing and fantastic food the atmosphere was amazing aswell. 10/10 would recommend to visit

Ordered some of the most expensive cuts of steak from the menu. The meat was undersize and seriously over cooked. It was also so salty it was inedible. Missing items - all sauces (peppercorn etc), my extra prawns, loaded fries, green veg. We had to grad a server to complain and send it all back. He apologised and came back to tell us it would be 10 mins. 20 mins later our original server came over to see if everything was okay.... obviously not as we still had no food. It is now an hour in and we've had no food, one drink each and a lobster thermador without any sides (it was also very salty). We asked for the manager who went to enquire in the kitchen. He came out to say it would be another 10 mins.....we told them not to bother and left. Ruined night, we will never go back

The food was lovely and value for money but sometimes you couldn't hear the conversation between each other as was so noisy. As it was very busy service was ok wasn't great

Phenomenal meal, served incredibly quickly & our waiter Luke was brilliant, cracking sense of humour too! Would come again.

Nice helpful staff good experience great evening and great price

We arrived at 14.55. Our table was booked for 15.00. We were a group of 4 and a baby. When we arrived sadly we were told there was no roasts left which considering it is supposed to be served until 4pm which was a little frustrating. We were sat at the table for approximately 20 minutes before somebody finally came to take our drinks and our order. We went to order the baby some fish fingers however again we were told they had run out which isn’t really good enough if I’m honest. After giving the waiter a few starres he then came back over to us at 15.55 and said our food was then coming out. The wait was absolutely rediculous and when you are paying the prices they charge you expect good service also however this was not the case today. When we finally got our food, it was tasteless and the worst meal I’ve ever experienced. So what with the service and the food in it self to then get the bill and a service charge was out on to it we asked for this to be taken off. Won’t be returning.

Excellent, really impressed with the service of the bottomless brunch. Cocktails were great, food was great, service was great. They regularly visited the table to take drink orders and we had over 2 hours and weren’t rushed.

Awful service this place has gone so down hill. The staff are just not competent and the manager is terrible.

Luke and Boulay (sorry if wrong) were amazing tonight and very friendly. Amazing quick service. Thank you so much and will see you again soon!

We had a great evening at Middleton's, food was superb, nice atmosphere and the table service from Eloise was excellent!

Great service from Luke & Bal, delicious food, good music and atmosphere! Even as a vegetarian the burger was delishhhh

Luke was so amazing and sexy . he kept us topped up and was so kind. he really made it very happy day it was somewhere i wasn’t sure about going to but luke has made sure i will return every time.l i venture into norwich

Luke was so fantastic, really made our day so magical! Really the best waiter. Very attentive. I said it was magical. The best day eve thanks to Luke!!!

Luke was amazing. Best server I have ever had. He made our experience here friendly and funny. Very very pleased, will be coming back. Helps that Luke is also very good to look at

Not the best bottomless brunch. Slow to serve drinks and had to keep reminding staff to bring the ordered drinks which was annoying. Not many cocktails to choose from and they were horrendously sickly!

Lovely food, ambience & speed of service. Highly recommended

We went on a busy Saturday lunchtime and were not disappointed with the service or food

Great valuation bottomless brunch. Good choice of drinks and could pick off the menu. Lovely atmosphere and great service.

We were served by Luke, friendly and confident man. He was hot on it when serving for bottomless brunch, and we received drinks swiftly- which was greatly appreciated. Will recommend to friends.

Fantastic food and excellent staff. Will definitely go back again

Love this place, great food and seevice, friendly and comfortable. Took our 11 year old Granddaughter for her birthday, she was treated perfectly

Absolutely love this place. My favourite go to restaurant when visiting Norwich. Service is second to none, food is amazing and most fabulous cocktails. Highly recommend.

Steak delicious and cooked perfectly,chips and onion rings overcooked

We always enjoy Middletons. Wonderful weicome, makes us feel rewarded for our regularity. Fast efficient service, hot food, good portions, cold drinks.

Had a really nice time at middletons for their bottomless brunch, the drinks were coming out quickly and we definitely got our money's worth for the £35. The food was delicious. The only downside was that sitting upstairs it was VERY hot. But we would definitely go again.

As usual food and serivce was outstanding. We have never had bad service or meal since we have been going to Middletons.

Really lovely bottomless Brunch today with friends, food was lovely and service was amazing, Luke is a credit to this place, thank you 😊

Luke served 6 of us today 24th Feb for my daughter's 18th birthday. He was really friendly and attentive. He also brought her a birthday plate which was really appreciated. The food was really great and would definitely go back.

Lovely food, good price on the fixed menu, great for all occasions

Booked for bottomless brunch, although the food was good and came to our table in good time, were disappointed with the level of service. It was slow, even just for 4 drinks we were waiting nearly 30 minutes so from there was not a lot of drink served to our table during the 90mins and having to ask multiple time for our drinks and even some water. Whilst we understand it’s one of the busiest times of the day with large parties in, one suggestion would to have more staff members especially as these tables are pre-booked.

Mark was lovely such a friendly person and made our bottomless brunch amazing

Menu has been reduced. Cocktails minimal and not even full glass. Food was dry as hell, burger was way too salty! Not middletons standard.

Ambient was OK, o bit noisy but OK for great, the only inconvenience we had was the fact we don't manage to finish our drinks because the waiter ask us to leave because he needs the table. Honestly that absolutely disgusting. Is normal after food to have a bot time to finish our drinks. We paid for everything, is not free of charge. Honestly I will not come again.

As always a really good meal from their set menu plus a very nice bottle of wine. Friendly polite staff. Very busy and noisy today but it was half term so more families. Great value.

Ordered King prawn starter, was just normal size prawns which were a little rubberby in a drenched tomato paste sauce(Would not recommend), Spanish mixed grill for Main, Chicken Brest, 2 Gambino prawns, small Swirl sausage which was supposed to be Chorizo, Partner - Garlic Mushrooms & a Chicken dish from the specials, which was loverly. Staff were really friendly & the restaurant was less than half full @ 17.30

Initial table offered was poor (near entrance to gents toilet) despite having booked and restaurant not too busy (better table given to couple who came in after us who had not booked) . We were able to move after speaking to Charlotte ( excellent service by her throughout, can’t say the same for her colleague who allocated our initial table). Food on the whole was good. My wife’s steak and blue cheese salad was excellent. However my burgers were overdone.

Simply Simply lovely. Moist steaks, chicken burger that melted in one’s mouth, provided by our superb host Luke. We will be back.

I emailed to say special occasion the staff went above and beyond to help me out and the food was amazing too

We visited on a Friday evening and there wasn't a spare seat in the house so booking is essential! Seated and served quickly. The ribs starter was small but very tasty. The fillet steak was out of this world. It's all pretty upmarket price-wise but worth it once in a while for a special dinner out with my lovely lady

Good food and service, can get busy, worth booking in advance.

Excellent service and food quality! Maybe more chips would be nice

Restaurant was very quiet due to being later on a Sunday afternoon. Food was very good and the staff extremely attentive and welcoming to my family.

I ordered a medium rare sirloin steak with a peppercorn sauce, the steak came medium to well done and the sauce was like no other peppercorn sauce I have experienced anywhere in the world, it was more like a barbecue sauce with peppercorn added, no creaminess at all. The steak was sent back and its replacement was closer to medium rare but the amount of fat and silverskin present meant the loss of about a third of the steak to waste. The waiting staff were fantastic and couldn't have been better. Regarding the noise levels, we asked for an upstairs table as previously on our visits the noise levels had been high, the noise level upstairs were lower but still overpowering for me. I had booked this restaurant for a special occasion, but sadly left me very disappointed.