Subway in Chiltern

Driver 15mins late. Had 2 KFC orders in his bag. Explains why my food was cold

Ordered on Deliveroo. The sandwiches are great, but they did not give me the 3 cookies I ordered with it! I’ve tried to contact Deliveroo for a refund, but they are refusing to give me my money back. Please check your orders more carefully! Also, the 1 cookie I did receive as part of my meal deal was crunchy and overcooked. Please don’t serve your cookies like this, I used to work at Subway and if the cookies are in the oven for too long you need to bin them.

whoever worked halloween night 2024 just before closing time, you made the best sandwich i’ve ever had

food was cold and 2hours after the driver was rude and tryed ro intimidate me when i asked how he was 2 hours late for a 15 mon drive

Wrong drinks provided, missing fillings (no sea salt, missing sweetcorn, cucumber) messy and not cut in half like it normally is. Overall not pleased

I was really impressed with how quick the order came and everything was correct : )

missing turkey and cheese footlongndipper

Louis Hamiltom (Daniel) thank you so much for always being friendly and putting our needs first. This guy makes the best sandwich!! We will definitely be back because you have a good grasp of sauces and other sandwich materials and really cares about the customers sandwich needs. Daniel, subway would be no where without you - please makes sure this man gets recognition ❤️

Ordered a meal deal. Asked for a bottle of Cherry Coke. Sent Coke zero. Bottle was not chilled. Not even room temp. It was warm !! WHY??

absolutely shocking, 3 x 500ml coke bottles have not been in fridge, then warmed even more with food. food was delivered cold most likely because I was waiting over an hour to be delivered. disgusting

Wrong drink delivered and missing crisps from a meal deal. JOKE

forgot the sauce for my churros

My sandwich came on the wrong bread. I ordered honey and oat but it came on wholemeal. The sandwiches were also completely cold by the time they got to us.

Great vegan sub. Good service and efficient delivery.

The delivery driver was very polite and nice to chat to. The Sprite drinks were not in our delivery bag.

Wad laye, not toasted as requested. Slices were wrong and aent coke instead of coke zero fir a DIABETIC

Ordered food and got completely different from what I ordered not ordering hear again

Wonderful delivery , great smile and careful with the food- thank you . One roll was very full and kept falling apart! We cut it into bits which was easily eaten. Thank you

The sandwhich meals X2 were missing 1 meal - we had 2 sandwiches though which were wonderful. The delivery was prompt and the guy was very happy and friendly.

Lovely food, courier was polite and kind.

Didn't get either sandwich right, forgot crisps with both meal deals and only provided one drink. Tried calling store but no one picked up.

Delivered on wrong bread and not toasted

More staff needed or others join in when you see the Q?

Learn to pack the damn food, every time I order from this particular subway there is always something missing from the order or it's been replaced.

Staff are very rude and no sense how to talk

It was vile! Steak was chewy, bread was soggy and I had to chuck it away!

food was cold and soggy and fallen apart

Butter chicken was sickly sweet. No taste of any sort of curry spice. Literally tasted like it had been drenched in syrup. Naan was great though.

He was very sweet and food arrived just on time

The driver that delivered the food did not knock on the door instead just walked straight in to my House

fast delivery,food hot ,very polite delivery driver

Food was cold and not perpaired properly.

Food was over an hour later, in fact bear to two hours late. Food was cold. Unacceptable. I really would like a refund for this devastation.

i left a tip and was still late and cold !

The lady was so rude, super stingy on all the toppings and sauce even when I had asked for more, then got my order wrong and rushed me away. Never coming here again and don't recommend anyone to either.

sadly half the filling had slip out of the bread and all stuck and congealed on the wrapping. Also ordered cheese bites, but unavailable, not on receipt, instead of refund sent hashbrowns which I don't like so wasted.

Footlong Pepperoni Slice - not cooked properly. A soggy mess Ordered a bag of chilli Doritos - Recieved plain Doritos with cold salsa and cheese on top ??? Every time I order there is an issue JOKE

they had mixed my order with someone else

Fantastic customer service. Delicious food. Thank you

I’m always so disappointed when I order a subway. I always ensure I am clear when ordering but the staff still can never make my food right. Also why do they heat up MAYO? Yuck. Also they didn’t change there gloves for my vegan order and they both were a mess :( Yes it is cheap but it also isn’t that hard to follow a clear order. Why is subway always like this these days :/

I didn’t revive anything , it say’s delivered at 1:05 but my fiancé and his brother were both sat downstairs at that time and the door didn’t go at all and no one was seen trying to delivery the food . It also kept changing the delivery time multiple times but in the end I received nothing so that’s £16 something gone from my bank if nothing happens about this . I don’t usually complain but in this situation I have to …

They toasted my subway meaning it is hard and soggy when I asked for it to not be toasted

Its a subway, kinda low tier, salad felt old, bread a little stale and drink was warm. Should be able to do a half and half sandwich

Unfortunately there was only 2 choices of bread..also only tikka chicken and no ceaser sauce... but the sandwich I ended up with was still good but that was more luck than the menu selection..

food wasn't done to order. missing items. and tasted stale.

Wrong crisps delivered. Same story different week

Bread tasted stale and staff seemed like they didn't really want to be there. They have a job opening, so are perhaps understaffed. Wasn't asked if I wanted it toasted or with cheese. Avoid this place and go to Derry's Cross/Armada Way instead.

sandwich spilled out all over the wrapping, & gave wrong cookies

my food didn't even arrive after it had said delivered.

did not receive my full order!! cheesy garlic bites were missing!! not happy

No cheese bites and no sauce and wrong cookie.

Very expensive for what it is which is a shame but the food itself was lovely

3 items are missing from my order, I am requesting a refund

It took over 3 hours for delivery! Subway were also bad at customer service kept blaming just eat drivers. When subway said they redid my food order 3 hours later clearly they lied as I had missing items and it was all cold. Wouldn't order from here again

I asked for it not toasted and even put a note and yet it came toasted when I don’t like it like that 👍🏻

Did not receive Coke Zero, cookie was switch for Doritos

never had a problem until today asked for a toasted chicken sandwich all chicken was cold nothing was toasted unwashed lettuce stale sweetcorn wrong cookies absolutely disgusting

Tha food was cold hard and we got 6” instead of foot long which is what I paid for. We had to go up to the main road to collect our order as the delivery person just stood there until my son reached him ( this has never happened before) I won’t be ordering from subway again

Late an also no cheese in item

Ordered doritos tangy cheese nachos and got a packet of tangy cheese crisps rest of the order was ok

Half the items missing. Arrived late and cold.

Cold,soggy nacho chicken, hash browns sent not crinkle fries ordered. No sauces, foot long not filled to ends, stale bread and looked like it had been thrown about, crushed .Delivery driver argued I'd put wrong address in but correct on receipt. First and DEFINITELY LAST time ordering here.

I would like a refund for my food, I ordered a gluten free sub and when it came, approximately 20/30 minutes LATE, I was told they didn’t have gluten free bread when I even payed EXTRA for it to be made with gluten free bread! How can you allow me to pay for it and not even send the right food. Again, I deserve a full refund for this entire order please.

food was wrong and by the time it got here it was very cold.

It was late by 20 minutes there was food missing from the delivery and the food was cold and stale and hard

Good food delivered early would definitely order again

Never had a problem with subway until I ordered from here, ordered a chicken breast wrap, 90% of the chicken was still FROZEN, and had a piece or two that were Luke warm, how can you be that bad, then had a chicken tikka sandwich, the bread was wrong plus it felt stale, not toasted, and even if it was toasted, it was done hours before because the sandwich was cold on arrival, and it took less than 10 minutes to get to me, food doesn’t cool that fast, nasty as hell Whether your looking for a quick stop for food during the day or on a night out, for the love of god avoid this place, never had worse food

Absolutely awful and disgusting behaviour from Subway manager ( jelly fat woman ) Very very rude , screaming on drivers and shouting on me for no reason . I see I’m not the only one who complain her . This lady is totally mental disorder, can’t handle simple situations and she don’t want to listen anything what you saying . I’m disgusted from such a behaviour. Never go again there !

Amazing food, amazing ladies with great customer service skills. Was very busy when I visited (Saturday 16 September at 20:30) but nothing was too much trouble for these ladies. Very happy thanks to them 🥰

Over 30 mins late - took an hour to get to us from ordering - for a sandwich i don’t think this is acceptable.

Missing items and the food that was delivered wasn't what i ordered having things I do not like the taste of on it

Good still warm didn’t have 1 cookie I asked for so sent a different cookie plus a packet of crisps with a message :)

Over an hr late and recieved dry and cold

Woman on the phone lied to me on the phone on orders for family & Just Eat was zero help 3 pizza slices missing & other order ended up paying double for 1 order (lost more than £40 which can't afford to lose, due to chronic health/disabilities, husband needs break from cooking as shortage of Carers to help out) when she said Just Eat would refund straight away. I explained to Just Eat accidentally had on collection (cognitive problems so Just Eat not accessible site or customer service) wanted delivery had no transport to possibly collect. Now can't/won't use Just Eat or this Subway ever again. Has taken me a couple of months to be able to post review due to horrid experience. I used to work in customer service & this would never happen where I worked. Hope they sort staff out. BEWARE!

On 2 orders, items missing & last order was lied to on phone by women who stated Just Eat would refund me straight away (no refund) so paid twice for 1 order, I esculated to with Just Eat customer service & no help despite medical problems didnt realise option for delivery wasn't selected. So will not use either or Just Eat again. Worst customer experience ever. BEWARE! I would not recommend, avoid this branch. Taken me couple of month to feel able to write this review.

Never had meat what took half an hour to chew terrible

My sub was toasted, if I wanted that I’d have asked for it, not everyone likes toasted subs, some of us are old school and like normal subs!! Hate toasted subways!!

Ordered eggs which I didn't get , ham tasted odd , delivery driver just left at front door

Delivery on time. Subs were lovely. Happy family.

I ordered hash browns not these pathetic looking chips or wedges????

Food spilled out and bread was rock solid and cold

The delivery man was so amazing, he was so happy and smiling all the time even after I explained I didn’t have a tip for him 🙃 He made me feel like I didn’t need to tip him as he was just happy I got my food nice and hot 🥰 He is a credit to just eat delivery 🙏🙏🥰🥰

Ordered 2 drinks and only received 1 tho.

Good store, friendly people, fresh food but never open till the times it says online, always close an hour or so before they advertise

I asked for a toasted subway this was not done. Its disgusting

Very nice delivery person. Really tasty food. Great quality and value.

I did not get all my order and am missing cookie

Wrong item delivered, 3min delivery turned into 10mins

Food was good. Pricing not made very clear. 2 meal deals ( 6 inch drink & extra crisps or cookie) £12.78. Once in a while treat as a bit pricey. Was clean and service good (delivery orders do seem to take priority though)

Excellent service and speedy delivery service

What I ordered what was in the sub got the right meat but everything else was wrong they toasted it and cheese in it when didn't ask for it I order salad in it but never had I couldnt eat it as health issuse

Bacon was added to a sandwich specifically ordered without.

Food was cold and bread was stale

Gave me the wrong order not ordering from there again

Delivery arrived in good time, slightly after the provisional time but nothing too major. However part of the order was incorrect with hash browns being sent as opposed to the crinkle wedges that were ordered.

DIAMOND WAS A DIAMOND! Such an attentive sandwich artist, she was really welcoming and accommodating, Diamond is a credit to the company!

Sub was cold, missing items, wrong drink, apart from that was great 😅

Restaurant had no option for salad and food turnt up unacceptable

Absolutely love subway as everyone does it the exactly the same so you always know what you're getting

Nachos was cold and no jalapeños I always have these from subway but apart from that good