Based on 214 opinions finded in 1 websites
Based on 214 opinions finded in 1 websites
Nº 250 in 267 in Chiltern
Opinions
Always a great experience: fast, professional, and pizza with garlic deep is absolutely delicious. Thanks!
Theo Manolachi . 2024-07-22
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My daughter love Peperoni passion, perfect every time ⭐️⭐️⭐️⭐️⭐️
Marcin Szlachta . 2024-07-19
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Took over an hour to deliver, forgett one of the dips and the driver didn't Evan talk, just handed me the pizza, grunted and walked off.
teethgrinder 79 . 2024-06-16
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Always great tasting pizza, served hot. Team are great.
H Hef . 2024-06-01
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Very rude delivery driver. I got shouted at on the phone for putting in the wrong address on Uber when I had in fact put in the right address. Terrible customer service. Especially with the food and delivery being incredibly expensive.
Max M . 2024-05-24
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Brilliant service pizzas lovely delivery driver friendly and very nice
Julie Coysh . 2024-04-13
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Ordered for delivery after 1 hour didn't arrive called numerous times either cut off or on hold pizza didn't arrive but charged!! Went in store 2 days later said refund was done still not received!!
tina palmer . 2024-03-07
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Had to install one star as a minimum, ordered large pizza at 5.33 for £12 was told I had to spend £20 for delivery even though website says £2 something, boosted order to £20.29p for stuff I did not want and was told 30 mins .57 minutes later phoned to chase,put on hold ,after several attempts to speak to someone gave up.now 7.45 no show.
Tony Palmer . 2024-03-02
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My local dominos has a lot of things to offer.
Victor Oditah (Vici) . 2024-02-15
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Il be honest, I have had a few bad experiences in the past; but I must say the last fair few times me or my partner have ordered the delivery has been really quick and the food arriving HOT and tasty! I definitely feel they have upper their game 🙏🏼 and will continue to use them 😊 staff have been friendly also.
Carla Pasco Jones . 2023-11-19
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Lovely staff and very good pizza… Whatever I order, is always on point. Staff is always very kind and nice. Just perfect!
Alex Viegas . 2023-10-22
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food took over an hour to come waste of time.
Ava . 2023-09-29
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Tried to over charge me l, 20mins on hold had to go into shop
warren chellar . 2023-09-20
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Member of staff called Sam was rude to my daughter when trying to pickup her order and when I raised the matter he walked away. Overall fairly incompetent team.
Pascal . 2023-09-09
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They was 40 minutes late and didn’t refund me even though if it’s 30 minutes late u get it for free
Jake Gibson . 2023-08-10
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Food was very good. Used take away.
Per Helge Aasland . 2023-07-16
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The worst delivery possible. Very rude staff basically chucked my pizza at me when at my door because it took me 1 Minute to come downstairs. Appalling behaviour. I came here to specifically write this review only to see that several people complaining about poor service. Never have I seen a domino's have such poor review. Please don't bother order from here, just opt for papa johns.
Rebecca Gutinia . 2023-06-28
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Heard delivery is bad, but would highly recommend collection. Staff have always been accommodating and never shied away with the toppings.
ana ursu . 2023-05-08
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Rude staff and the managers doesn't seem to care about anything
Callum Burridge . 2023-04-16
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I won't be going back until they wear hair nets. It was like my pizza was made in a barbers!
Sam J . 2023-02-25
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These guys never deliver on time. Always receive a notification saying it has been delivered when it hasn't. Then you phone up and they say it will be 5 mins and it isn't. Just a waste of time
John Montgomery . 2023-02-22
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It lies it says buy 1get 1free but it only takes off 2 pounds
John Mcdonough . 2023-02-14
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Waited over an hour for cold food and dealt with by rude staff, avoid.
Luke C . 2023-02-04
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Appalled with quality as a start. Hardly any cheese in the margerita. 20 mins the food was delayed. Chicken was chewy and partial uncooked. No wonder they are so quiet at the moment - appalling food prep and the execution
GT Boy . 2022-12-20
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We ordered pizza midweek for a family meal , 2 large pizzas and some sides.. over 1.5 hours later and after several phone calls to the shop (and them not answering) the pizzas arrived. Unfortunately after the driver had left I realised they delivered the wrong pizzas (kids were not happy ) the pizzas that were delivered were cold and soggy. We ended up having to cook dinner after what should have been simple fast food! We finally got through to the shop and they didn't seem to care and offered a refund of 1 pizza in 3-5 days . Absolute joke. Never again.
DeanO S . 2022-12-06
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Staff were very friendly, efficient and had working. Food is always nice from dominos.
Dan McGee . 2022-12-05
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Very slow, very poor communication and actual delivery times bear no resemblance to what app or website says. Same branch have failed to refund me for a previous order that simply never arrived. Useless.
Sean Mansfield . 2022-11-29
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They charge more then what is on price list when I ask why they said everyday the price is changed and is go up. Like I always buy pizza for 9.99 and today they charge me 21:99 they going up very quick. Thank you Dominos
Gheorghi Jomiru . 2022-11-29
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It’s been two and half hours since I placed my order and I’m still waiting for delivery. Phone Chalfont St Peter Domino’s around 40 mins ago only to be told they busy and my order will be delivered in 20mins. I accept they are busy but this is taking the p**s.
Neil Skyrme-Davies . 2022-11-25
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Staff refused to wash hands or wear gloves when preparing a vegetarian pizza. Will not be going there again.
JAMM . 2022-11-05
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Didn’t like the attitude of the staff when I told them I want thin crust, the looks I got and the guy at the till told me it’s £1 extra. And I have never heard this from this place before or anywhere else!!!
Haadi Mo . 2022-10-03
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Honestly a shambles. Currently been waiting over an hour and a half for delivery. This tbh is a regular thing. Was called half hour ago and advised it would be with me in 20 minutes. Now they won’t even answer the phone. Who runs this place? Plus you now have to pay for delivery. I get it’s a ‘luxury’ but this is absolutely outrageous.
Cherie Carpenter . 2022-08-25
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Why don’t they tell you it’s going to be over 1 hour for delivery. What a joke! Never using again.
amanda . 2022-03-04
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It's always good Domino's pizza, constant quality, and never disappointing, delivery time or pickup great. Nice and friendly employees 😉
Kamil Blazej Tomaszycki . 2022-02-09
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The pizza is always good but delivery is never on time.
Amy Lamburn . 2022-01-22
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Didn't answer the phone. Then told us 45 minutes wait as a walk in customer. No apology. Not good
Ann Ashton . 2021-12-28
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Terrible service , preordered at 18:30 for 19:30 delivery , after lots of calls and now at 22:23 still nothing , they have asked if we would like to cancel after waiting that long ! or for us to go and collect …. Never again !!
john bondoc . 2021-12-27
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2 1/2 hours wait for a pizza . Absolutely useless . You phone and they say 20 more minutes. Delivery due at 19:30. 20:00 still not arrived . Never use them again
Mike Hinch . 2021-12-27
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Have been waiting an hour and half for pizza and they still say to wait another 5 minutes. People order pizza when they are hungry so making people starve for that long is ridiculous.
JFad ada . 2021-12-05
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Recently past few months very bad delivery. Had to wait around 2 hours and we all very hungry. We live 10 minutes from Chalfont St. Peter so do not understand the very long wait and the app was saying it was delivered an hour before it was. Very disappointed in dominos and next time will definitely buy somewhere else do not recommend!!! Hoping it will not be cold.
Freja Tobin . 2021-12-05
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Absolute joke it is the worst dominos I have ever used . Needs to get new management in and more drivers . They never answer the phone which is even more frustrating! Papa J from now on . Bye bye
jaden boulding . 2021-12-04
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The chalfont St Peter branch service is so rubbish. Delivery takes over two hours when you order online (expecting asap) and then the pizza arrive cold. They never pick up the phone when you trying to wonder what has happened and kids are starving. This seems to happen every weekend, why don’t they stop taking orders or hire more staff if they can’t meet the demand. Won’t be ordering again. So frustrating!
Neeta Saggar . 2021-12-04
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Been waiting over 90 minutes, still the pizza hasn't arrived. Called them they said they're too busy. 1 minute later driver called asking what's your address. Can't give no stars but never gonna have a domino's again. Well this branch is very bad.
Bilal Malik (Bill) . 2021-11-27
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Often seems chaotic…. But good 🍕
J P (JOSTY) . 2021-11-25
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Nice pizza and well trained staff
raj kamal madhav Bayyarapu . 2021-11-06
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My daughter often has a Domino's on Friday evenings - we always order on the phone and collect and have never had any issues. The staff are polite and helpful. She always seems happy.
Julia Crellin . 2021-11-05
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We experienced the same issue with delivery as others. Placed an order for delivery via the website and ended up having to go and collect or wait 2 hours. Whilst we got a phone call (25 mins after we placed our order) wait times should be advised when placing the order. Whilst Dominos can't incorporate something to advise on wait times, they can send you junk emails asking you to tip their delivery drivers, even though you picked up your own pizzas.......needless to say I rewarded myself with a beer.
Phil West . 2021-10-23
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I ordered a pizza deal and waited for a hour. Pizza was still not delivered so I called the Chalfont St Peter store to hear that it is 2 hours waiting period!!! There was not a such information when I placed the order. I would definitely NOT wait that long! Unacceptable!
Marzena Chigwende . 2021-09-25
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Quality of Pizza is too good and Manager's and staff behave with customers also nice.
Navdeep Singh Beas . 2021-09-17
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Good little Dominos and the pizzas are always ready on time
James Blachford . 2021-07-18
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Do yourself a favour and just collect, if you want the pizza delivered then go elsewhere, they simply cannot deliver pizzas from this branch, takes over an hour every time and always needs a phone call to chase. Then they don't answer the phone if you call again. Feel bad for saying it but they really shouldn't be in business. Hopeless.
Talal Barkatali . 2021-07-10
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It took 3 attempts to get through. When I did get through, the member of staff was abrupt and unfriendly. He was rude when he felt I was unfamiliar with the menu. I suggest they employ more staff and train them in good customer service. Pizza was ready on time and quality was OK.
Steve A . 2021-07-08
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Ordered for delivery but an hour and half later, we ended up coming here to find out the latest on our order. 2 and a half hours after we ordered, we managed to get our pizzas. They are super busy but perhaps orders should be stopped if they cannot deliver within an acceptable time frame. Disappointed that we ordered for delivery at 7:30pm, but had to collect our 4 pizzas and returned home for 10pm. A simple call to let us know that they will not be able to get to our order for a few hours would have been good. We would have cancelled the order. Plus you can't get through on the phone lines - just keeps ringing. Had we not gone to see what was happening to our pizzas, I don't think we would have received our pizzas until 11pm at the earliest!
Min Samant . 2021-06-24
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Very rude staff, refused to honour offers on display. They also didn't wear masks properly. Won't be visiting them again.
Thomas Spencer . 2021-06-18
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I mean it's good pizza, what more could you ask for!!!
TeddyPOV . 2021-05-29
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Pre ordered and was told 15 mins. Went to collect and they hadn't even cooked it yet. Ended up waiting 45 mins for chicken kickers. Some Staff not wearing face masks. Terrible service.
Claire Langston . 2021-05-16
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Pizza's are delicious but the prices are absolutely extortionate. Rip off
Daniel Moss . 2021-03-08
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Rate this place man the best domino's around this one has quality crust something that many of these places don't get right so high marks
mickser tyndall . 2020-10-30
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Great tasting pizzas at great value for money
Tom Green . 2020-07-15
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Thinking about a dominos? Don't ..order a pizza hut!!! I spoke to a gentleman on the phone, absolutely shocked at the low level of customer service given to us by one of the representatives of dominos, was given different prices from the app compared to what the guy offered me, when asked to speak to the manager to resolve this I asked what the gentlemans name was to reference with the manager I was quickly put on hold to which the phone dropped, called back and suddenly it's almost like the colleague didn't exist, manager came off quite hostile when I mentioned the price difference, may have to report this to trading standards as the price difference is a joke.
Matthew Allan . 2020-02-29
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Prices are different... £5.99 for a personal pizza but when you order it goes up to £11.49. Spoke to Surfian and said this is for a margarita yet nowhere in the app does it state this. Furthermore after being asked what his name was, hung up. Then tried to call back but kept being put on hold. Disgusting service!!! £11.49 for a personal pizza you're having a laugh.
J James . 2020-02-29
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Waiting over an hour and a half when it said it would be delivered in 25 minutes. Shocking service as no one will pick up the phone either!
Andy Sydenham . 2020-02-12
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Ordered at 5.40 for 7pm delivery. Still not arrived at 8.30pm No answer on phone
K M . 2020-01-24
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Normally always good but this time we were let down
Nathan Sabir . 2020-01-10
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Do you not know how to answer a phone????
Kai . 2019-12-26
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Really good pizza nothing to fault here except the occasional 45 minute wait for a delivery pizza , can’t says it’s happened in a while but it’s Happened a good few times.
Reviews Galore . 2019-12-24
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Not using again this place again. Last time parts of order missing, tonight no pizza at all!
Tammy Y . 2019-11-15
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All the time when I’m calling to order the staff ask me to wait about 2 min before take me the order 👎👎👎
Nicolae Zarnescu . 2019-10-30
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Always good pizza, pre order to collect and it's ready, the guys are great at getting the best deal to!
Marie Johnson . 2019-10-06
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Waited over an hour and a half for our order and still hasn’t come
Katie Blake . 2019-09-13
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Good but sent pizza back as it was burnt. New pizza nice.
craig bower . 2019-09-01
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Bit hit and miss, depends on whose in charge on the night.
dandelion burdock . 2019-08-30
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Ordered an hour ago, still hasn’t turned up
Kristof Szabo . 2019-08-17
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Don't like it to slow always messing around with each other
Paul Endersby . 2019-07-03
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Bogdan Loves this place. 9.99 for a pizza. Collection only. Mighty Meat <3
Bogdan Cozma . 2019-05-28
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Health and safety risk with this place. We've ordered three times in the past year, a member of our family has gotten violently ill within an hour of eating the food. They must not be cooking the meat properly or doing something very dodgy. Avoid.
B P . 2019-05-11
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Awesome service delivered to my lorry as I was parked in the layby on the A413 very speedy delivery also
Nathan Bartlett . 2019-04-25
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Echo the other recent reviews, pizza took 1.5 hours to turn up where the bot thing said it was out for delivery an hour before that. Totally useless bot, get rid of it. They just don't bother answering the phone on the weekends so forget about phoning to find out where your pizza is. Clearly not enough delivery drivers employed here. Pizza is fine though, no better or worse than any other Dominos.
L A . 2019-03-13
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In the end it was just a wait for a cold pizza. Very friendly/helpful delivery driver though. Need to fix up those estimated waiting times when first ordering too, cause they defo ain't right.
Shane . 2019-02-09
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Shared the same experience as everybody else by the look of it! Can never find your address, eventually when they do, it’s hours after you order & always cold. Must be up to their eyeballs in complaints. Seriously avoid
Lewis O . 2019-01-03
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Unbelievable- app said order has been delivered but when I called shop they said we don't know where the driver is. And then "is your address hard to find?" Well, apparently not for the last 5 orders... I hope dominos corporate takes action on this franchise
A M A . 2018-12-01
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Pizza delivered cold after waiting 65 minutes. The phone app said the order was delivered 20 mins before it actually was. Never ordering from this branch again. Late deliveries have occurred more than once On previous occasion their pizza was over cooked .
Riaz Alam . 2018-11-30
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Lovely but the peppers were hot
Margaret Yearwood . 2018-11-02
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Ordered pizza at 19.35, was told 1 hour for delivery, it's now 21.05...no pizza and the branch can't be bothered to pick the phone up either... Absolutely disgraceful service for a chain of its size!
Rajesh Parmar . 2018-10-27
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Standard domino’s. Lots of people complaining about lateness and such, but I’ve never had an issue. If you order timed delivery online they’re usually bang on.
xVEXgamingPS3 . 2018-10-06
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Dont call if your hungry. As no one ever asnwers the phone!@
Kim Turner . 2018-08-25
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Waited 1 hour 20 mins for a cold pizza
Sarah C . 2018-08-09
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90% of orders arrive late, always the same with this place
Far2lively . 2018-07-18
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Avoid this place at all cost we found a pubic hair in our pizza absolutely disgusting it should be shut down
MrCrispy007 . 2018-05-08
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Appalling service, they don't answer the phone and the food takes hours to come and arrives cold.
Anu Akinseye . 2018-04-27
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Curat , personal civilizat si politicos , pizza buna
Ion Negoianu . 2018-04-08
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Worst pizza I’ve ever eaten Normally dominos is great but I’ve ordered pizza from this dominos 4 or 5 times and it’s the same Avoid pizza was cold and plus it was of 40 minutes late so it was free anyway but dominos terms and conditions guarantee if it takes longer then 30 minutes to deliver it is free
Michael Belvedere . 2018-04-04
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Good pizza, advised to go for a cheaper option than I wanted, and got more! Friendly staff
Ben Sonley . 2018-03-31
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Nice fast and close by, staff is amazing
Valentin Anghel . 2018-03-28
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Took 2 hours to arrive, burnt and cold too, told i could have a replacement sent out which is fine or 2 free pizzas to replace them put onto my number. I chose the free pizza obtion and and alls good till i call up and told there is no free pizzas cos the guy didnt write anything down. Fuming as ive now just been mugged over the course of a month rather than just the day.
Jack . 2018-03-13
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Ordered the Winter Survival Deal tonight. Waited over an hour for it and it’s arrived cold. Not impressed. Won’t be ordering from here again soon.
Anastasia Handl . 2018-02-10
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What an absolute shower of incompetent idiots!!! This it the second time they have let me down. Where do I begin? Ordered at half eight. It’s now half ten... still no pizza. They don’t pick up the phone. How bloody frustrating. Who is in charge of this outfit???? This happened before and I swore at the time to never go back.... I did... and I am genuinely angry and frustrated that my local pizza parlour have broken my trust. How are they still in Business ? The most worrying aspect of this whole debacle is they may well have uninated across my steaming meteor to gain retribution for my protestations. Please don’t do wee wees on my bread disc of meaty love. I need food, my family are emaciated. .
fletcha0 . 2018-02-09
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Terrible service. So slow! Still waiting for delivery. Apparently, order was cooked 1 hour ago (according to online tracker), but since then it has disappeared.
T Phillips . 2018-02-09
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Pick up. Do NOT go for delivery. They’re terrible. Lie upon lie.
Mike Parker . 2018-02-03
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This place is always 50/50 because I've had it deliver really quickly but sometimes it has taken a couple of hours. So I don't know wether to like it or not. But at least the pizza is great!
JaffaDwarf125 . 2018-01-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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4 Opinions
I had previously visited this shop for years when it was Baskin Robbins.It was always serviced by warm friendly staff as other reviews allude to. After the covid 19 lockdown it reopened a few weeks ago under a new name and my children were asking me to get takeaway items ever since so today we headed out I visited today Saturday at 5.30pm. The shops presentation and menu looked fantastic.the shop was clean...in the short time we had to view the ice cream it looked fantastic. However all that counts for nothing when you have a thoroughly rude and uncivilised staff member with no manners working behind the counter. For the sake of management I refer them to the cctv which will show a thin male in his 40s with glasses and receded hair as whom I refer to. I had taken my son in at 5.30 pm .The aforementioned staff member asked for our order.My 14 year old son tried to give it several times over the blaring too loud radio but the staff member couldnt understand. So to politely help I tried to give the staff member the order but was abrupty cut off mid speech with a bark of "sssshhh hes telling me one at a time" .He turned around to make my sons milkshake order with his back turned to us but shouted out " anything else" without facing us....I began to give the remaining order consisting of 2 more milkshakes and firstly 3 ice cream orders , to which he barked out "Which flavour" ..i began to now give the in fact 2 flavours per person when he cut me off before i had given them ...he abruptly shouted back the wrong order.I smiled and tried to correct him but he was very impatient and was getting angry (!)..I said "Excuse me sir I"m trying to give a simple order and you keep cutting me off"....he truculently barked back "Well i can ask you 2 things at once if you cant answer not my problem" .I was flabbergasted at this individual's attitude. I calmly replied " Sir i"ve come here to buy ice cream and you are a very rude person so we will shop elsewhere" . As I left like a hooligan he bellowed out for me to pay for a milkshake he hadnt even given us. Am utterly classless individual and we wont ve shopping here again. I am a local school teacher and frankly I wouldnt expect this behaviour from a petulant child. this man behaved like a hooligan in front of me and my son and other customers. Management should look at employing someone with vestiges of civility capable of serving the public. We shall not be returning until...no doubt this idiot runs the business into the ground and new management take over.
159 Opinions
Probably one of the worst places I have ever ordered from will not be revisiting again.