KFC Amersham - Sycamore Road in Chiltern

haleem provided very good service, very polite and nice to me

Haleem is very good fast service always welcoming Very helpful to customer

Haleem Is good person . He talk politely with customer and service very nice

Nice food and staffs were very kind ❤️

I have visited many KFC branches across the country & this is by far the worst KFC I have ever been to!!! Unfortunately this is not the 1st bad experience I have had here, it seems like every time I have been here either the food is stone cold & dry or I get home & have missing items. However this evening I was served by a guy called T or H or something couldn't quite make it out as his name tag was attached to the back of his baseball cap!! (Trying to be a wanna be gangster or something, absolutely laughable & pathetic) He was extremely rude, my daughter ordered a krushem which was like milk he proceeded to stir it with a spoon & told me that's how they make it. I then over heard him telling other customers to clean up their tables so he didn't have to as they were eating. Once my order was ready I went to collect it he then decided to have a conversation & was laughing & joking with a delivery driver & another customer ignoring the fact he still hadn't gave me my order it just sat there getting cold for several minutes . Even after such a long wait he didn't even give me my drink I then had to ask him for my drink which he then said "you are not getting it" he then proceeded to give me my drink after an even longer wait. If I wasn't with my daughter at the time, I don't know what I would have done! It was absolutely disgraceful behaviour from someone who is meant to be trained in the most basic customer service skills. As a result I will never go here again.

Best kfc I have visited super clean and food is very nice

Hot, fresh, and absolutely delicious! Can’t resist coming back for more 💯💯

This stuff should now be called unlucky fried sparrow. Went all the way to amersham to collect a 10 piece family feast.only to get home and find no sides.and only 9 dead sparrows at the bottom of the bucket.the chips were cold.when i rang the store.was given 2 options ring customer service and ask for a refund or have a code to to give them next time i go.well i dont think i be goin again.when i was a kid kfc tasted so good now favourite chicken seems to have left kfc in the dust..

Was busy and still took 25 mins for ricebox

Food are very taste and staff are very friendly.

my food was absolutely freezing

Not delivered.. appalling customer service is unable to speak to anybody can’t get this resolved.. no food delivered no one to speak to

KFC has long been a favorite for anyone craving comfort food, and it’s easy to see why. The fried chicken, with its signature crispy, golden coating and juicy, tender meat inside, stands out as a true classic. Unfortunately my tendery meat was undercooked to reveal a pink nasty colour but fortunately the atmosphere made it up to me. Also some of the staff were very rude

i bought a trilogy box meal and the chicken was pink, but i didn’t think much of it… until the next day when i had explosive diarrhoea which went up my bathroom walls and had me cleaning it up for day, it even got in my roommates mouth!!

I usually love KFC, but my recent experience was very disappointing. First, the chicken was dry and overcooked, which completely ruined the meal. I’ve been to several KFC locations, but this one really let me down. The fries were soggy and cold, and I had to wait far longer than expected for my order. To make things worse, they forgot to include some of the sides I ordered. Customer service was a bit lackluster, too—when I asked about the missing items, the staff seemed uninterested and didn’t offer any resolution. The atmosphere was electric and buzzing with entertainment and youth.For the price I paid, I expected much better quality and attention to detail. Hopefully, this was just an off day, but I’m not sure I’ll be returning anytime soon unless things improve. Kind regards Jimmy from Jimmys tasty scrumdidily domshoush food review

Asked for beans, got sweet corn, asked for a Pepsi and got a tango.

Poor service,got dry burgers and didn’t even have any sauce .I didn’t even enjoy the meal at all

Delivery person was very friendly. Great service.

the food is good but I have ordered from here multiple times but every now then some food or drink doesn't arrive with my order

arrived in the wrong car park but fantastic over the wall delivery

Fast delivery and food was hot! Thank you!

Drive was rude AF and talking on his phone whilst delivering and shouting at me

A few times I’ve ordered now and always late and every time there is always something missing

food was good delivery driver was happy and polite

The food was appalling. Despite it being very late it was at one cold and the chicken was very salt t, dried up and possibly left over from lunch. The may I had gone very yellow a a has been kept warm for a long time earlier in the day. They should only make the food to order at quiet times.

At quiet times the food is left for hours before being sold. The best time to order is lunch or early evening.

Kiera and zak and Ellen were all amazing!! Customer service was brilliant, shop was sparkling, and they were all so friendly! Will definitely be returning!!

Order placed at 19:11pm with a 20-35mins delivery. Order arrived late at 7:55pm and my food was cold!

food took 2 hours to arrive and came soggy and cold, packaging had holes and was wet

No fault of the delivery driver, he had to wait 20 minutes for KFC to prepare the order

Authentic KFC what can I say no complaints.

2 hours we been waiting for the delivery

Had a orange fruit shoot instead of a orange tango can.

Reasonably decent burgers and chips. Very fast and friendly delivery.

Ordered a 6 piece variety bucket and 5 of them were drumsticks

Absolute perfection. Very hot and delicious. Will definitely be ordering again soon. Thanks.

I did receive anything, and I want my money back

Service was very good and the food was hot. It was my first time as I was passing by.

The delivery time changed as soon as payment was made then again in preparation time, I added a tip before all this, mistake

kfc absolute disgrace including the manager had to drive up to get my food never again

missing so many items. terrible service from kfc to screw so many orders up

Cold food, no drink and the wrong dip.

Over 2 hours from ordering … driver then gets lost and freezing cold food

Absolutely No Complaints From Me!!! Amersham Branch Is Definitely The Best KFC Around. Thanks!👍👌

Chips dry tasteless Chicken burnt Corn on cob also dry

The burgers were wrong and food was damp

Ordered mash potato but it was not delivered. Not good

I believe I ordered it for when I got home but it must have been too early. I can’t say if it was good quality as I didn’t receive it. I’m sure it would have been lush

its not great lets be honest..dry chicken that barely tastes like chicken. little chicken in Chorleywood or peri peri in chesham are both so much better

Over an hour late and missing items… Although I enjoy KFC, this is very disappointing.

perfect KFC no complaints on food or delivery from me thanks.

The staff were very friendly, the restaurant was very clean, and whilst the Zinger burger was good, the gravy seemed really off. It didn't taste nice. Other than that, it was OK.

Sadly it was cold when I got it due to he had other orders to deliver before I got mine.

The buns were dry and like cardboard. Bad batch or not stored correctly?

Kept changing dilivery time ended up having to wait almost 2 hours. Food was mostly cold or slightly warm. 🙄

Ordered baked beans and was sent gravy.

Have put complaint in as got fillet burgers not fillet tower and stuffing tower

going by the tracking the driver delivered to an address 10 miles away first but we are only 2 miles from KFC so food was stone cold when it arrived.

Delivered 30 minutes late, Chicken and chips cold, gravy was hot like it had just been served.

missing chicken, and dips , chewy chicken, burger drowned in mayo. all thrown in bag!

Waited 2 hours wrong items were delivered couldn't send back as store had given driver wrong delivery

Hot food, delivered in good time. Thank you!

Lovely food as usual, only complaint was that it wasn’t very hot

The chicken was dry and the coating was dark and inedible .

Took nearly 2 hours to get my food and when it arrived it was cold .they charge a premium price for the food and add extra delivery and service fee. But the service is absolutely awful

It's KFC food was expected, service was slow and deliveries were prioritised over customers inside of which there were 3 families

I was there with my family yesterday, and that is the last time I will step foot in there. The food is really really bad now., even my wife said what has happened to the chips , it’s really tasteless and very dry , the chicken also was very very bad, and I am sure you know why. also, the burgers really bad. You don’t need much to understand about a food place. Look at it now it’s like a ghost shop hardly anybody there. It’s like they ran you out on purpose. So they can work less. And the new staff completely ruined everything bring back to your old staff. You might have a chance. This is 100% genuine review. Based on my opinion, my wife’s opinion and my two kids opinion who this used to be their favorite place , but not anymore now , the chicken and the fries and the burgers they used to be so much better. I don’t know why. Maybe the chef doesn’t care about it anymore , or something must’ve happened , no communication no good spirit , I think the attitude can affect the food production as well , we had a big lunch in there yesterday, we all felt like we wanted to throw up, no thanks thank you sir

Food wasn’t hot, it was only warm. The can of drink was not chilled it was room temperature. Not a good experience

Food was cold. My drink was hot. The food came late. Everything was rubbish. And then when I went to get a refund just eat refused it for whatever reason. Can’t believe my night was ruined

Very good original KFC no complaints

Itv was better than expected. I would definitely order again.

Ordered 4 piece meal got 4 drumsticks

The service at this kfc is shocking not only as a customer but when I’ve picked up orders for Uber eats/Just Eat from here the wait times are ridiculous even when it’s not busy, and I even saw a customer ask for a refund because of the wait time but most of the time there is only 1 person serving the customers and packing the orders and I feel bad for the staff because it’s not fair on them either it’s clearly poor management, but it’s not good enough when drivers are being paid per delivery and loosing money potentially not even making minimum wage because of poorly run places like this slowing them down👎👎 Reply: I’m sure you will pass it on but I’m not the only customer and delivery driver who has complained yet nothing has changed, at lot of kfcs can be abit slow when their busy but they work very hard but at this kfc they don’t

Usual KFC ... Staff is ok but slow

Brilliant service always listen quick delivery

It felt like a shadow of what KFC used to be, more like a fast-food joint than anything else. The food was burnt and carelessly thrown into the bag. Instead of any real service, your number is shouted across the room, and you’re left to walk up and collect it yourself. No sauce, no wipes, no napkins—just greasy food tossed your way to eat however you can. Disappointing to say the least.

really not impressed at all with the food, chips were freezing cold, chicken was full of grease, genuinely unhappy with the standard of food from this establishment

As you would expect, food was good - chicken was cooked. Only a small branch but a table was free. All good.

pieces of chicken very small but all tasted good

This is the first time my whole order arrived with nothing missing the food was delivered on time and still hot . The delivery driver was also very pleasant. Definitely a big improvement on the other times I’ve had a delivery with KFC Amersham.

Lovely food, on time, driver was great

Had a takeaway for late lunch worst KFC I've ever had

Food missing yet again. Not great!

chips were missing , this is the 2nd time something hasn't been right with our order.

delivery time constantly changed, called restaurant - no help. all food is cold, delivery driver denied being late. spent lots of money that went on bad service

Unfortunately, as always there is always items missing from the order

Order delivered with items missing and beans everywhere.not the first time that Amersham KFC cannot get an order right.

everything but the rice was cold

Order was missing some items very poor considering had to pay £30

As this is the 5th time JustEat has asked for feedback, I shall oblige. I ordered early for delivery at lunch time. It was over an hour late (outside of my lunch break) and it was not my food when it turned up. I was told to keep the food delivered

only had 4 pieces of original chicken should of had 6 and only 4 hot wings should of had 6 and no popcorn chicken

why do you insist on putting cold drinks in with hot food... it's not that difficult. yet again my food arrived and my drink was hotter than my foodm pathetic.

Drink was missing from order and when I rang to ask for one to be delivered kfc did not pick up and I called multiple times.

Chips were poor and hardly any . Ordered a mini fillet and got a drumstick ☹️ it’s not rocket science surely

The driver was absolutely rude and disrespectful like he won’t even deliver it to the address we asked him to

The food was hot and cooked well, a marked improvement in quality since I last had it I hope it stays as good as it is one of my favourite places

Went in and ordered 2 popcorn. Poor girl on front was being ignored by the 2 boys in middle who were too busy talking the entire time ~ asked for my popcorn and fries about 5 times being ignored resulting in this lady angrily waiting 10 minutes and me 7! For popcorn and fries that’s rediculous, they were both cooked already too these boys clearly just didn’t care about speed rather about talking. This girl on front was amazing when I asked she said her name was like suriya ~ she apologised and gave me extra fries. Maybe teach your staff about speed and customer satisfaction, they don’t come there to gossip about their day for 10 minutes.

all the chicken was very dry also brocken bones inside chicken sticking up through coating overall very poor

When opened bag, all my food was all over the place. Food cold. Items missing. Will not be buying from this restaurant again. This is not the first time

Food was horrible and cold.chicken wasn’t cooked at all and looked like it had been sitting there for a while.food was very late