Based on 981 opinions finded in 3 websites
Based on 981 opinions finded in 3 websites
Nº 243 in 267 in Chiltern
Opinions
Service was very good and the food was hot. It was my first time as I was passing by.
Martin David . 2024-12-24
MORE AT Google
Chips dry tasteless Chicken burnt Corn on cob also dry
Lennie Barrett . 2024-12-15
MORE AT Google
perfect KFC no complaints on food or delivery from me thanks.
paku . 2024-12-11
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Sadly it was cold when I got it due to he had other orders to deliver before I got mine.
David . 2024-12-08
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The staff were very friendly, the restaurant was very clean, and whilst the Zinger burger was good, the gravy seemed really off. It didn't taste nice. Other than that, it was OK.
James Richings . 2024-12-08
MORE AT Google
The buns were dry and like cardboard. Bad batch or not stored correctly?
L . 2024-12-08
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Kept changing dilivery time ended up having to wait almost 2 hours. Food was mostly cold or slightly warm. 🙄
Jill . 2024-12-07
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Ordered baked beans and was sent gravy.
Alice . 2024-12-05
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going by the tracking the driver delivered to an address 10 miles away first but we are only 2 miles from KFC so food was stone cold when it arrived.
Mark . 2024-11-30
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Have put complaint in as got fillet burgers not fillet tower and stuffing tower
Karen . 2024-11-30
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Delivered 30 minutes late, Chicken and chips cold, gravy was hot like it had just been served.
michael . 2024-11-23
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missing chicken, and dips , chewy chicken, burger drowned in mayo. all thrown in bag!
karen . 2024-11-21
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Waited 2 hours wrong items were delivered couldn't send back as store had given driver wrong delivery
Rachel . 2024-11-15
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Hot food, delivered in good time. Thank you!
Penny . 2024-11-12
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Lovely food as usual, only complaint was that it wasn’t very hot
Gina . 2024-11-10
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The chicken was dry and the coating was dark and inedible .
Sharon . 2024-11-09
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It's KFC food was expected, service was slow and deliveries were prioritised over customers inside of which there were 3 families
Matthew Douglas . 2024-11-08
MORE AT Google
Took nearly 2 hours to get my food and when it arrived it was cold .they charge a premium price for the food and add extra delivery and service fee. But the service is absolutely awful
robert . 2024-11-08
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I was there with my family yesterday, and that is the last time I will step foot in there. The food is really really bad now., even my wife said what has happened to the chips , it’s really tasteless and very dry , the chicken also was very very bad, and I am sure you know why. also, the burgers really bad. You don’t need much to understand about a food place. Look at it now it’s like a ghost shop hardly anybody there. It’s like they ran you out on purpose. So they can work less. And the new staff completely ruined everything bring back to your old staff. You might have a chance. This is 100% genuine review. Based on my opinion, my wife’s opinion and my two kids opinion who this used to be their favorite place , but not anymore now , the chicken and the fries and the burgers they used to be so much better. I don’t know why. Maybe the chef doesn’t care about it anymore , or something must’ve happened , no communication no good spirit , I think the attitude can affect the food production as well , we had a big lunch in there yesterday, we all felt like we wanted to throw up, no thanks thank you sir
BossyBossy2021 . 2024-11-05
MORE AT Google
Food wasn’t hot, it was only warm. The can of drink was not chilled it was room temperature. Not a good experience
john . 2024-11-03
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Food was cold. My drink was hot. The food came late. Everything was rubbish. And then when I went to get a refund just eat refused it for whatever reason. Can’t believe my night was ruined
Jevana . 2024-11-02
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Very good original KFC no complaints
paku . 2024-10-31
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Itv was better than expected. I would definitely order again.
L . 2024-10-29
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Ordered 4 piece meal got 4 drumsticks
Tim . 2024-10-28
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The service at this kfc is shocking not only as a customer but when I’ve picked up orders for Uber eats/Just Eat from here the wait times are ridiculous even when it’s not busy, and I even saw a customer ask for a refund because of the wait time but most of the time there is only 1 person serving the customers and packing the orders and I feel bad for the staff because it’s not fair on them either it’s clearly poor management, but it’s not good enough when drivers are being paid per delivery and loosing money potentially not even making minimum wage because of poorly run places like this slowing them down👎👎 Reply: I’m sure you will pass it on but I’m not the only customer and delivery driver who has complained yet nothing has changed, at lot of kfcs can be abit slow when their busy but they work very hard but at this kfc they don’t
J . 2024-10-24
MORE AT Google
Usual KFC ... Staff is ok but slow
Zeeshan Shah . 2024-10-24
MORE AT Google
Brilliant service always listen quick delivery
Cheryl . 2024-10-22
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It felt like a shadow of what KFC used to be, more like a fast-food joint than anything else. The food was burnt and carelessly thrown into the bag. Instead of any real service, your number is shouted across the room, and you’re left to walk up and collect it yourself. No sauce, no wipes, no napkins—just greasy food tossed your way to eat however you can. Disappointing to say the least.
Miss Kayla . 2024-10-20
MORE AT Google
really not impressed at all with the food, chips were freezing cold, chicken was full of grease, genuinely unhappy with the standard of food from this establishment
David . 2024-10-20
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pieces of chicken very small but all tasted good
Rob . 2024-10-19
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As you would expect, food was good - chicken was cooked. Only a small branch but a table was free. All good.
Simon Page . 2024-10-19
MORE AT Google
This is the first time my whole order arrived with nothing missing the food was delivered on time and still hot . The delivery driver was also very pleasant. Definitely a big improvement on the other times I’ve had a delivery with KFC Amersham.
Rhiarnnon . 2024-10-11
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Lovely food, on time, driver was great
Hazel . 2024-09-29
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Had a takeaway for late lunch worst KFC I've ever had
Darren Hambidge . 2024-09-24
MORE AT Google
Food missing yet again. Not great!
Sarah . 2024-09-19
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delivery time constantly changed, called restaurant - no help. all food is cold, delivery driver denied being late. spent lots of money that went on bad service
alex . 2024-09-15
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chips were missing , this is the 2nd time something hasn't been right with our order.
Jane . 2024-09-15
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Unfortunately, as always there is always items missing from the order
Chris . 2024-09-12
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Order delivered with items missing and beans everywhere.not the first time that Amersham KFC cannot get an order right.
robert . 2024-09-12
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everything but the rice was cold
Rebecca . 2024-09-11
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Order was missing some items very poor considering had to pay £30
Jill . 2024-09-10
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As this is the 5th time JustEat has asked for feedback, I shall oblige. I ordered early for delivery at lunch time. It was over an hour late (outside of my lunch break) and it was not my food when it turned up. I was told to keep the food delivered
Katie . 2024-09-04
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only had 4 pieces of original chicken should of had 6 and only 4 hot wings should of had 6 and no popcorn chicken
Paula . 2024-09-03
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why do you insist on putting cold drinks in with hot food... it's not that difficult. yet again my food arrived and my drink was hotter than my foodm pathetic.
Max . 2024-09-01
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Drink was missing from order and when I rang to ask for one to be delivered kfc did not pick up and I called multiple times.
Caitlin . 2024-08-27
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Chips were poor and hardly any . Ordered a mini fillet and got a drumstick ☹️ it’s not rocket science surely
Carole . 2024-08-24
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The driver was absolutely rude and disrespectful like he won’t even deliver it to the address we asked him to
Casey . 2024-08-17
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The food was hot and cooked well, a marked improvement in quality since I last had it I hope it stays as good as it is one of my favourite places
mrs . 2024-08-16
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Went in and ordered 2 popcorn. Poor girl on front was being ignored by the 2 boys in middle who were too busy talking the entire time ~ asked for my popcorn and fries about 5 times being ignored resulting in this lady angrily waiting 10 minutes and me 7! For popcorn and fries that’s rediculous, they were both cooked already too these boys clearly just didn’t care about speed rather about talking. This girl on front was amazing when I asked she said her name was like suriya ~ she apologised and gave me extra fries. Maybe teach your staff about speed and customer satisfaction, they don’t come there to gossip about their day for 10 minutes.
Jamie Graham . 2024-08-14
MORE AT Google
all the chicken was very dry also brocken bones inside chicken sticking up through coating overall very poor
Belinda . 2024-08-13
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When opened bag, all my food was all over the place. Food cold. Items missing. Will not be buying from this restaurant again. This is not the first time
Darren . 2024-08-11
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Food was horrible and cold.chicken wasn’t cooked at all and looked like it had been sitting there for a while.food was very late
Ruby . 2024-08-10
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Ordered online an hour before close, which fair is close but figured that would be fine. Pushed the tracker for later and later deliveries for 50 minutes, before cancelling the order 90 minutes after I ordered it. Absolutely taking the mick.
Liam Oshea . 2024-08-07
MORE AT Google
They gave me the wrong order I then had to wait for the delivery driver to come back with the correct one and that then took half hour. The first was cold aswell as one piece of chicken being undercooked. This is the SECOND time this has happened now! I would like a refund of my order. As this is disgraceful or some sort of compensation for this. Especially happening twice in a row!
Emily . 2024-07-31
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Totally delicious as usual. Thank you.
Gillianne . 2024-07-27
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always mess up the orders, cold, never get a refund for their own mistakes!! this place is a joke. just con you out of money!!!!
Katie . 2024-07-26
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Very polite lovely delivery guy. Thank you.
Maureen . 2024-07-22
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Food was burnt and shocking cold and missing items worst KFC ever
Chad . 2024-07-22
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Ordered food from this particular branch of KFC even though the reviews were bad and I know why now… In the picture you can see why, I had 2 pieces of the chicken and a wing with my meal, the leg on the right was the normal expected size for a leg, however the breast and wing must of been from a miniature chicken, what an absolute joke!!!
Craig Wiggins . 2024-07-21
MORE AT Google
No baked beans, water instead of Pepsi and the worst chips ever.
Stewart . 2024-07-11
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Awful. Order cancelled after over an hour of waiting. Avoid.
Nick . 2024-07-10
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Excellent driver, KFC forgot my can of tango and he went back to get it
Josh . 2024-07-10
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Couldn’t be worse if they tried. Complete wrong order and it was over an hours wait. What makes it worse is just eat won’t refund me and only offer credit. Complete joke of a takeaway. I would stay away
Josh . 2024-07-09
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A very long wait for takeaway but the food was great...piping hot and tasty!
Vanessa Robinson . 2024-07-03
MORE AT Google
A nightmare for us neurodivergent folks: whole place dirty. Filthy sticky ordering screens (I hate these) messy tables. Waited ages to be served and for food. Staff don’t smile. Toilets need a deep clean. It’s a youth club too with loud teens sitting with a drink for hours. But worse than that - THE CHICKEN AND GRAVY WAS GROSS 🤮
charlie daniels . 2024-07-02
MORE AT Google
Brilliant. They never let me down
Gillianne . 2024-07-02
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He was very pleasant and thanked us for our order.
Chris . 2024-06-27
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One of the best kfc franchise I've ever been to salute 🫡
Rambo Firstblood . 2024-06-21
MORE AT Google
Forgot my bottle of Coke not the first time they have left something out my order.
Dan . 2024-06-15
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Food arrived hot and tasty. Delivery on time.
Melanie . 2024-06-14
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Feel like I wasted £16 on two chicken meals - that’s in the loosest sense of the word meal. The chips with the chicken were almost invisible there were so few of them. The chicken was nice, but the Pepsi max drink that it came with was flat. Glad we were taking away as the inside of the place was dirty and I could see food on the floor - not the best impression for a food establishment. All in all won’t be back and very disappointed.
Karen Ballantine . 2024-06-04
MORE AT Google
Much improved it was piping hot and not so over cooked perfect
mandy . 2024-06-03
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Food was delivered to a completely different place. Driver rang and asked even though the address is on the order details - said he can’t come to the address and is delivering where he is. Then proceeded to put down the phone.
Heather . 2024-06-02
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Excellent and pleasant service. Was very nice and polite. Thank you
Suresh . 2024-06-02
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Food was very cold and some items missing, not as good as yesterday
Suresh . 2024-06-02
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The food was left at the door and when it arrived the food was cold and the box meals had the drinks inside which made the food cold!!
Ruby . 2024-05-29
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Where did you deliver my order? I do not have my order. Please refund
Charlene . 2024-05-24
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I’d like to say a huge thank you for meeting my dietary needs. 5*
Gillianne . 2024-05-22
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After I ordered my munch the worker spat in my face and my chicken had literal rats and worms crawling bout in my food, the atmosphere was horrid and was not clean the food was raw and I think had nut stains in it.
Bubb0 . 2024-05-15
MORE AT Google
Again missing order!! Surely when packed a Colonels order you would think putting fries in would be easy enough. Once again poor service from Amersham.
Malcolm . 2024-05-15
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Should be better service (zack)
N1trappy . 2024-05-15
MORE AT Google
Order listed as delivered - food was never delivered and restaurant totally unavailable to contact
Callum . 2024-05-07
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Delivery driver went above and beyond. First class
Gillianne . 2024-05-06
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no chips with the sharing bucket
Jayson . 2024-05-04
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We ordered from KFC Amersham at 18:45 to be delivered at 19:15 (time suggested and provided by the app) and it turned at 19.48 with parts of the order missing . Every time I ordered though just eat , there was something missing.
Ioan . 2024-05-03
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The driver was very polite and professional. A+
T . 2024-05-03
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Never received my food yet the app said "delivered"
Jay . 2024-04-27
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Is there any way we can tip the drivers online alongside the orders? Thank you so much!
Sian . 2024-04-22
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Cold food and took an hour and a half to get here.
Max . 2024-04-17
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Food was warm when it got to us, delivery time kept being pushed back.. originally due at 4 got pushed x2 and finally delivered at 4.35. Happens fairly often with KFC, have ordered from there about 6times and at least 3 have been cancelled or late
Charley . 2024-04-14
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Missing popcorn chicken and fillet burger
George . 2024-04-10
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Didn’t get my chips and have keep going and searching for the delivery person
Ross . 2024-04-09
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hi its just eat driver we are waiting for atleast half and hour to get 1 order no one make our order only 1 person has make order for inside order and delivery driver hope we get in ready our order in quick time
ritesh patel . 2024-04-07
MORE AT Google
Great customer service from Lucie. Highly recommend!
Quy . 2024-04-07
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The only tbing that was hot was the gravy !! Cold chicken and chips is not how you want a kfc. Plus 40 mins late after kept changing my delivery time
Charley . 2024-04-05
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Terrible experience the driver was parking outside on the street couldn’t even be bothered to walk up the driveway. So he drove off without delivering the food and I got an update 2 seconds later saying my order had arrived. Ridiculous behaviour. What a waste of everyone’s time!!!!
Rhiarnnon . 2024-04-04
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Incredibly late. Cold. Missing food.
Jamie . 2024-04-02
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could be more food for the price you are charging
Lesley . 2024-04-01
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Never have the right order always stuff missing.
Ayrton . 2024-04-01
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Got the order over 1 hour late and it came without drinks Never ever order again!
Izabela . 2024-03-28
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I didn’t mind that the delivery was late but did mind that the pizzas were stone cold when they arrived. Hoping this was a one off as usually we have fast delivery and hot pizza
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Enjoyed our food (we got a lot of it). Very grateful for the vegetarian options (mock duck and mock pork- very rare to find these options in Buckinghamshire!). Long delivery time (1h+) but we were told this when we called, so they set our expectation perfectly & we chose to go ahead. Was worth the wait.
96 Opinions
Three elderly gents arrived on Saturday at 1:40pm looking for a pint and a meal during the lunch break at a cricket match at Amersham CC. Only after ordering our drinks were we informed by the barman that food could not be served as they stopped serving at 2:00pm. Despite the pub being virtually empty, apparently food orders would take about an hour so he was not going to take any new orders despite the fact that technically they were still serving for another 20 minutes.We were very disappointed but we sat in an empty bar to drink our now irrelevant pints. I took a seat that gave me a view through the bar to where I could hear washing up being done in the kitchen at the rear. During the 15 minutes that we wasted in this pub, I am fairly sure that no food emerged from the kitchen for anyone in the garden at the rear. Just as we were about to leave, a gent (presumably a local) ordered a pint and one other drink together with a food order. Do not waste your time with a pub that simply can't be bothered to serve its customers. Judging by the recent comments on here about the poor quality food and its inflated prices, our party didn't miss anything by instead buying prepacked sandwiches from the local Tesco instead! A pub that can't be bothered to serve its guests is not fit for purpose. Now I understand why the bar was empty. AVOID