KFC Amersham - Sycamore Road in Chiltern

The service at this kfc is shocking not only as a customer but when I’ve picked up orders for Uber eats/Just Eat from here the wait times are ridiculous even when it’s not busy, and I even saw a customer ask for a refund because of the wait time but most of the time there is only 1 person serving the customers and packing the orders and I feel bad for the staff because it’s not fair on them either it’s clearly poor management, but it’s not good enough when drivers are being paid per delivery and loosing money potentially not even making minimum wage because of poorly run places like this slowing them down👎👎 Reply: I’m sure you will pass it on but I’m not the only customer and delivery driver who has complained yet nothing has changed, at lot of kfcs can be abit slow when their busy but they work very hard but at this kfc they don’t

Usual KFC ... Staff is ok but slow

It felt like a shadow of what KFC used to be, more like a fast-food joint than anything else. The food was burnt and carelessly thrown into the bag. Instead of any real service, your number is shouted across the room, and you’re left to walk up and collect it yourself. No sauce, no wipes, no napkins—just greasy food tossed your way to eat however you can. Disappointing to say the least.

As you would expect, food was good - chicken was cooked. Only a small branch but a table was free. All good.

The new stuff ruined it , the chicken doesn’t taste the same no more , I don’t know why maybe , this used to be a good place now they don’t even give you sauce no more , they’re trying to save the sauce for God knows what? Let me tell you my experience , When the customer feels welcome, will keep coming back there ? Don’t let some people ruin enough for everyone Else ?

This is the first time my whole order arrived with nothing missing the food was delivered on time and still hot . The delivery driver was also very pleasant. Definitely a big improvement on the other times I’ve had a delivery with KFC Amersham.

Lovely food, on time, driver was great

Had a takeaway for late lunch worst KFC I've ever had

Food missing yet again. Not great!

chips were missing , this is the 2nd time something hasn't been right with our order.

delivery time constantly changed, called restaurant - no help. all food is cold, delivery driver denied being late. spent lots of money that went on bad service

Order delivered with items missing and beans everywhere.not the first time that Amersham KFC cannot get an order right.

Unfortunately, as always there is always items missing from the order

everything but the rice was cold

Order was missing some items very poor considering had to pay £30

As this is the 5th time JustEat has asked for feedback, I shall oblige. I ordered early for delivery at lunch time. It was over an hour late (outside of my lunch break) and it was not my food when it turned up. I was told to keep the food delivered

only had 4 pieces of original chicken should of had 6 and only 4 hot wings should of had 6 and no popcorn chicken

why do you insist on putting cold drinks in with hot food... it's not that difficult. yet again my food arrived and my drink was hotter than my foodm pathetic.

Drink was missing from order and when I rang to ask for one to be delivered kfc did not pick up and I called multiple times.

Chips were poor and hardly any . Ordered a mini fillet and got a drumstick ☹️ it’s not rocket science surely

The driver was absolutely rude and disrespectful like he won’t even deliver it to the address we asked him to

The food was hot and cooked well, a marked improvement in quality since I last had it I hope it stays as good as it is one of my favourite places

Went in and ordered 2 popcorn. Poor girl on front was being ignored by the 2 boys in middle who were too busy talking the entire time ~ asked for my popcorn and fries about 5 times being ignored resulting in this lady angrily waiting 10 minutes and me 7! For popcorn and fries that’s rediculous, they were both cooked already too these boys clearly just didn’t care about speed rather about talking. This girl on front was amazing when I asked she said her name was like suriya ~ she apologised and gave me extra fries. Maybe teach your staff about speed and customer satisfaction, they don’t come there to gossip about their day for 10 minutes.

all the chicken was very dry also brocken bones inside chicken sticking up through coating overall very poor

When opened bag, all my food was all over the place. Food cold. Items missing. Will not be buying from this restaurant again. This is not the first time

Food was horrible and cold.chicken wasn’t cooked at all and looked like it had been sitting there for a while.food was very late

Ordered online an hour before close, which fair is close but figured that would be fine. Pushed the tracker for later and later deliveries for 50 minutes, before cancelling the order 90 minutes after I ordered it. Absolutely taking the mick.

They gave me the wrong order I then had to wait for the delivery driver to come back with the correct one and that then took half hour. The first was cold aswell as one piece of chicken being undercooked. This is the SECOND time this has happened now! I would like a refund of my order. As this is disgraceful or some sort of compensation for this. Especially happening twice in a row!

Totally delicious as usual. Thank you.

always mess up the orders, cold, never get a refund for their own mistakes!! this place is a joke. just con you out of money!!!!

Very polite lovely delivery guy. Thank you.

Food was burnt and shocking cold and missing items worst KFC ever

Ordered food from this particular branch of KFC even though the reviews were bad and I know why now… In the picture you can see why, I had 2 pieces of the chicken and a wing with my meal, the leg on the right was the normal expected size for a leg, however the breast and wing must of been from a miniature chicken, what an absolute joke!!!

No baked beans, water instead of Pepsi and the worst chips ever.

Awful. Order cancelled after over an hour of waiting. Avoid.

Excellent driver, KFC forgot my can of tango and he went back to get it

Couldn’t be worse if they tried. Complete wrong order and it was over an hours wait. What makes it worse is just eat won’t refund me and only offer credit. Complete joke of a takeaway. I would stay away

A very long wait for takeaway but the food was great...piping hot and tasty!

Brilliant. They never let me down

A nightmare for us neurodivergent folks: whole place dirty. Filthy sticky ordering screens (I hate these) messy tables. Waited ages to be served and for food. Staff don’t smile. Toilets need a deep clean. It’s a youth club too with loud teens sitting with a drink for hours. But worse than that - THE CHICKEN AND GRAVY WAS GROSS 🤮

He was very pleasant and thanked us for our order.

One of the best kfc franchise I've ever been to salute 🫡

Forgot my bottle of Coke not the first time they have left something out my order.

Food arrived hot and tasty. Delivery on time.

Feel like I wasted £16 on two chicken meals - that’s in the loosest sense of the word meal. The chips with the chicken were almost invisible there were so few of them. The chicken was nice, but the Pepsi max drink that it came with was flat. Glad we were taking away as the inside of the place was dirty and I could see food on the floor - not the best impression for a food establishment. All in all won’t be back and very disappointed.

Much improved it was piping hot and not so over cooked perfect

Food was very cold and some items missing, not as good as yesterday

Food was delivered to a completely different place. Driver rang and asked even though the address is on the order details - said he can’t come to the address and is delivering where he is. Then proceeded to put down the phone.

Excellent and pleasant service. Was very nice and polite. Thank you

The food was left at the door and when it arrived the food was cold and the box meals had the drinks inside which made the food cold!!

Where did you deliver my order? I do not have my order. Please refund

I’d like to say a huge thank you for meeting my dietary needs. 5*

Again missing order!! Surely when packed a Colonels order you would think putting fries in would be easy enough. Once again poor service from Amersham.

Should be better service (zack)

After I ordered my munch the worker spat in my face and my chicken had literal rats and worms crawling bout in my food, the atmosphere was horrid and was not clean the food was raw and I think had nut stains in it.

Order listed as delivered - food was never delivered and restaurant totally unavailable to contact

Delivery driver went above and beyond. First class

no chips with the sharing bucket

We ordered from KFC Amersham at 18:45 to be delivered at 19:15 (time suggested and provided by the app) and it turned at 19.48 with parts of the order missing . Every time I ordered though just eat , there was something missing.

The driver was very polite and professional. A+

Never received my food yet the app said "delivered"

Is there any way we can tip the drivers online alongside the orders? Thank you so much!

Cold food and took an hour and a half to get here.

Food was warm when it got to us, delivery time kept being pushed back.. originally due at 4 got pushed x2 and finally delivered at 4.35. Happens fairly often with KFC, have ordered from there about 6times and at least 3 have been cancelled or late

Missing popcorn chicken and fillet burger

Didn’t get my chips and have keep going and searching for the delivery person

Great customer service from Lucie. Highly recommend!

hi its just eat driver we are waiting for atleast half and hour to get 1 order no one make our order only 1 person has make order for inside order and delivery driver hope we get in ready our order in quick time

The only tbing that was hot was the gravy !! Cold chicken and chips is not how you want a kfc. Plus 40 mins late after kept changing my delivery time

Terrible experience the driver was parking outside on the street couldn’t even be bothered to walk up the driveway. So he drove off without delivering the food and I got an update 2 seconds later saying my order had arrived. Ridiculous behaviour. What a waste of everyone’s time!!!!

Incredibly late. Cold. Missing food.

Never have the right order always stuff missing.

could be more food for the price you are charging

Got the order over 1 hour late and it came without drinks Never ever order again!

Nice service with some experienced and friendly staff like Leily , Akira and Zack

what order it never turned up cant get in touch with anyone i want my money back

Good hot food with quick delivery

Not bad was hot and only drink was wrong. So pretty good.

They gave me the completely wrong wrap. Gave me garlic mayo instead of supercharger mayo

the chicken is undercooked and they only give me 3 not 4 mini fillets

Missing items. Driver couldn't care less

Great service tonight , Toby was amazing

Piping hot food. Fast and quick

order was delivered 2 journal to early. Sent it back

Accidentally ordered at the wrong branch and the staff were kid enough to make my order no hassle.

Delivery driver was such a lovely lovely man!!

Zero score for Amersham KFC again - no drink with the order. A recurring problem with Amersham KFC it seems

late although driver was at the store in good time, requested NO MAYONNAISE on both burgers and still came with it so we couldn't eat it

They do nothing they just do the gossip and every time delaying you and this same thing happens again again the staff is not well Train and even not mature

Missing half our order and no way of getting it sorted - didn’t pick up phone after 15mins of calling, number on the app is in recognised. Pay £50 get £20 worth of food

Very bad service, we didn’t receive what we ordered, called to Amersham KFC, was very rude manager, said can’t do anything, they can’t send the order through, asked to speak to just eat and get refund, KFC manager didn’t realise they made the mistake on the order . Very poor customer treating behaviour.

All nicely cooked fresh chicken

driver did not follow delivery instruction. Meal cold inedible.

As per other reviews, this branch will cancel your online orders with whatever platform you try (Uber eats, KFCs website). Don't bother ordering online from here.

There was a piece of chicken missing

When we placed our order, our delivery time was between 3.15-3.30 but unfortunately the delivery time kept changing and we received our order at approximately 4.45.

Forgot the chips… again. Not the first time this has happened.

delivery time kept getting delayed, finally arrived half an hour after original estimated time and half order wash cold

Expected delivery time was repeatedly pushed back so in the end it was ‘on time’ but it was actually over half an hour from the latest delivery time it initially said

Delivery driver was excellent and polite and friendly