Based on 968 opinions finded in 4 websites
Based on 968 opinions finded in 4 websites
Nº 225 in 261 in Hart
Opinions
messy, looked like it was rushed,checked together. Not worth £15 plus they forgot part of my order. I definitely won't be using fleet again
stewart . 2024-11-29
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Delivery got cancelled so had to go and collect, which was super frustrating
David . 2024-11-25
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Food arrived 1 hour 30 mins after ordered and the order was still wrong.
Sandra . 2024-11-18
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The fries really didn't travel well at all and I needed to put them in the oven to crisp them. a dip was missing from my order meaning that I ordered a "dipper" but had nothing to dip it in. The delivery was fast and the driver seemed really nice
James . 2024-10-10
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We were missing one drink (bottle oasis) and three cookies to go with the meal deals!! For £65 i would expect everything to be delivered!!
Rhoda . 2024-08-29
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Bread was as hard as anything, could hardly eat it!
Joanne . 2024-08-01
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Have a load of extra salad in my sandwich I didn't want
James . 2024-07-18
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cery nice food and good service and nice people
Brendan Young . 2024-07-08
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Good service, great food and nice workers
John Mann . 2024-07-08
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No pepperoni in sub and no cookie sent
Laura . 2024-06-15
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Item missing from order, tried calling Subway but no one answers the phone and it goes to an automated service saying you can not leave a message.
Samantha . 2024-06-10
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Driver listened to note and was even early!! Food is great too, thank you so much <3
Ada . 2024-05-16
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ordered a tuna salad this evening with extra tuna , shredded cheese and lots of salad, I recieved practically a side salad with no cheese and four small blobs of tuna mayo. Unacceptable , it's not hard to make a salad with a decent amount of everything
Chris . 2024-05-11
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After an exceptionally long day yesterday, my friend and I fancied a subway. He is allergic to gluten, egg and dairy, this makes it difficult to eat out. When entering this store for the first time, we were lucky enough to meet Himmat. His customer service was impeccable. I have never met a subway employee take that much care and attention in their customers or sandwiches. It felt like meeting an old friend for dinner. We ate our sandwiches in store. The store again was one of the cleanest we have come across. Sanitation is extremely important, especially when you have allergies. He did not even need to be asked to change gloves! I cannot think Himmat enough for this experience, we will definitely be returning to this store
Charlie Barton . 2024-05-11
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Sub made the way I like it. Great speedy service with helpful staff 👍
Bharat Tailor . 2024-03-26
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Every single time we have ordered, they only deliver sub par quality. This time for example, I had ordered 2 meal deals and some cheese bites. They forget the jalepeños on my nachos again! And if that wasn’t bad enough, forgot the cookies AND DRINKS! Sort yourselves out for Christ sakes
Riftyn Mead . 2024-02-03
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everytime i have ordered here they have always gotten my order wrong. they never pick up the phone to deal with anything and have straight up cancelled my order after the driver arrived to pick up my order. today i ordered to find the lid of my nachos punched in with no jalapenos. (both my bf and i ordered jalapenos and i was the only one that didnt get them) despite my nacho box looking like it just lost in a street fight our cookies and drinks were missing from the order... tried calling and as always no response
xKryoxityx . 2024-02-03
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This was the worst experience I’ve had with just eat! The order was over an hour late, the food was cold and the salad was all over the place. And to top it off, the food was just left on the doorstep! Don’t even see a driver. Absolutely awful.
Rachel . 2024-02-02
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It was delivered 2 hours after I ordered it, so my toasted bread was cold and soggy, plus it was 2 hours late so instead of having lunch, it was basically an early dinner.
Ciara . 2024-01-31
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delivery driver was very polite and provided a friendly service
Alec . 2024-01-29
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the driver was very rude, kept quizzing me on why I ordered from the fleet branch and not the farnborough branch. unacceptable behaviour
Chris . 2024-01-19
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They never make the sub to what u order online I didn’t want any source so didn’t click to add and they added source.
Adam Blastock . 2023-12-09
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Food was incorrect. Driver was great though
Ryan . 2023-11-29
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Completely cold, the meat and egg are supposed to be cooked hot and its all freezing cold/ almost frozen and not toasted either
Josh . 2023-10-14
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Driver was brilliant - thank you!
Chloe . 2023-10-05
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Some cold, over an hour late, won't be ordering here again.
Wayne . 2023-09-29
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The food was cold and had not been toasted as per the order
Max . 2023-09-25
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Fleet Rd Subway, Himmat is such a genuine guy, I work nearby and his endurance for customer service is inspiring, every time I see him, he is going out of his way to engage with customers, he is putting other branches to shame with this positive attitude, thank you so much for the consistent, brilliant service, really hope he gets rewarded for consistently going above and beyond.
Toby Hart . 2023-09-16
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Order is wrong. Put on wrong bread. Asked for Italian herbs and cheese and got plain bread
chloe . 2023-09-07
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The sandwiches were not toasted and were cold even the meatball sandwich it is not how I ordered it or what I expected to receive and would like a refund on the order
Jade . 2023-08-27
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I asked for regular pepsi and was given pepsi max!
Carrie . 2023-08-13
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Took an hour longer but the food was nice
Jayne . 2023-08-10
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Good times and healthy eatings will be had by all at this Subway branch in the heart of Fleet ❤️ Staff are particularly pleasant and sandwiches are mighty fine 😋 🥪
Simon Varney . 2023-08-04
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No cheese, even though requested! Not toasted, even though requested! Read the order before preparing
Laura . 2023-07-28
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Didn’t give me my meatballs, not happy at all I want a refund !!
Athalia . 2023-07-23
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Ordered at 18:00. Driver assigned Within 15 mins but didn’t turn up to restaurant. Food delivered at 20:00 stone cold as it’s been sat in the shop nearly 2 hours. Worst experience Iv ever had. I’m really not happy having spent £30 for cold food that was very late
Mark . 2023-06-30
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No idea who the guy behind the till was today late evening (Wednesday 28 June) - but the service was simply outstanding for any Subway. The gentleman was very polite, spoke well, and he really made sure we were looked after properly. (Eg adding toppings we requested, adhering to my wife’s request for a different toasting routine etc.) He clearly cares for his customers and this was refreshing. Late evening meant the place was empty and it perhaps allowed for the slow-paced, careful / detail-oriented service that we liked - not the rush you sometimes encounter in a Subway because there are others waiting to order. We tried the new menu and both my wife and I really liked the subs we ordered. We will be back for sure.
Suresh Hariharan . 2023-06-28
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Himmat gave amazing service - best I have had in a Subway!!
Jordan Beech . 2023-06-21
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Completely wrong subway, got delivered something I don't even like. Nachos where gross. Won't bother again.
Lucy . 2023-06-16
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Food was awful one sandwich soggy and like it’s been ran over the other sandwich had two bits of sweetcorn which I am allergic to and had normal mayo on which I did not ask for extremely disappointed and would like a full refund for both sandwiches
Chloe . 2023-06-16
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The restaurant was great, the food was great and the driver was friendly and efficient. Thank you!
Marlenie . 2023-06-06
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Lovley staff, always very friendly and kind. Great preparation of food and they do care about customer service! Great subway
Izzeyh . 2023-05-22
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Not a lot of fillings in the sandwich. I thought a foot long chicken and bacon should probably have more than 3 tiny shreds of bacon in it.
David . 2023-05-16
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I didn’t get all my order no drink crisps or cookie but still got charged for it. Tried to use the app to say what was missing but it didn’t work bad service
steve . 2023-05-14
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I wish the restaurant wouldn’t staple their bags closed, staples are sharp
Oonagh . 2023-04-17
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Always so nice. Gave me free cookies on multiple occasions quick service 10/10 would recommend
Arthur Holden . 2023-04-17
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Listed as ‘delivered’ but hasn’t been. Have marked food as 1star because there is no food.
Helen . 2023-04-02
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2 items were not included in the delivery, not happy about this. JustEat have said they will refund.
Karin . 2023-03-02
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Awful, salad missing, hard wedges, all squashed and tiny - not the usual size Subway bread.
Christine . 2023-02-25
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Went there to order food at 6.55pm (restaurant is meant to be open until 9pm) walked in with an 'open sign' still shining bright.... this was not the case! Everything had been shut down and cleared away. Not impressed.
Fran Taylor . 2023-01-15
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If there is no driver availability I feel the order shouldn’t be accepted
Diana . 2022-12-20
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Great spot. Changed hands a couple of times over last 10/15 yrs, but consistently good food and friendly staff.
M Rob . 2022-12-17
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Sandwich clearly done ahead and delivery was picked up late so this arrived cold despite the aluminium foil which caused it to get soggy
Mailys . 2022-10-28
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Extremely lovely staff. Especially the man that has done my food twice. He has been so kind and helpful
Elisha Holland . 2022-08-06
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Super nice guys, and not skimpy on the extras. One of the better Subways out there. Highly recommended.
Rory Dickens . 2022-08-04
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Best subway I have ever been too! Extremely nice workers made it a great experience.
Max J . 2022-07-30
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Hi came to this subway a week ago owner said he got my back... Boys come punjabi kitchen greenford injection paji needs your help.
Harj Singh . 2022-07-22
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As you would expect, it's a subway! However it is exactly what i wanted and it tastes good.
Tom . 2022-07-06
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Hash browns were burnt to a crisp and not edible… I asked for double meat and double cheese and got neither. I have pictures of it all. Just eat nor subway seem to be willing to do anything about either.
Thomas . 2022-06-26
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No veggies added despite if saying it would not happy
tim . 2022-06-23
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Service and food is good, the usual guy that works there is always friendly & polite however the cleanliness of the store is poor, the toilet facilities are disgusting - toilet bin is filthy, toilet room is generally dirty, rusty handrails and the sink definitely needs a deep clean.
Chloe Baker . 2022-06-10
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Very generous salad box portions. Staff very friendly and chatty. I am now a regular customer 👍
Linda Hall . 2022-05-27
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Always the best staff at this location.
Arthur Vigil . 2022-05-16
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The best thing I've ever tasted
Tyler Tabner . 2022-02-06
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Always a great experience. Really upbeat and welcoming staff. Keep up the good work.
Book Keepers . 2021-12-01
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Easily the best Subway in Hampshire, the staff make this place
Andy Cook . 2021-10-30
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I challenge anyone to find a Subway with better customer service. The staff here are super friendly and nothing is too much trouble. I’ve become a regular now just for the chit chat! The food is great too.
Mister L . 2021-09-15
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1.5 meatball exactly in my 6inch for 5£??? Joke… Misarabpe staff who hates you and hates food and they make sure its inedible… Also, THE GUY MESSED UP THE “closing of the sandwich”…. He closed it in a way that before he wrapped it the filling was squeezed out already… it was a disgrace…
Barabás Krisztina . 2021-09-13
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Staff really friendly and food nice.
Robert James Stevens . 2021-09-13
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amazing food and this lad gave us crisps at the end of their expiration dat for free. Big up
TinyTerraToad . 2021-09-11
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Best place in Fleet for late night food (plus free cookies)
Georgia Powell . 2021-08-23
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awesome customer service, unfortunately I didnt get the name of the lovely guy that served us but he helped us quickly, efficiently, and made our night better with his generosity and smile :) thanks dude!
Olivia Vockins . 2021-08-14
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Staff are always so friendly and quick with your order. Definitely the best subway I've been too
Daniel S . 2021-08-10
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I have not received my order!! And it’s saying enjoy your food, this is the second time this has happened now!
Lucy . 2021-08-02
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Really good service, very nice and helpful staff, top place!!
Adam Croud . 2021-07-21
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Just not a fan of Subway food is always poor
David . 2021-07-16
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Toasted sub arrived cold. The store is only a 6-7mins drive away. Not really good enough.
David . 2021-07-06
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Better than most Subway stores I have been to. Warm and friendly service, treating every customer individually, in a clean and presentable store. Would recommend, left very impressed with the quality of the service and food.
Alan Reji . 2021-06-26
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When I opened subway on the just eat app the delivery time said 20-30mins ... when I placed my order it then gave me 60 - 80mins wait This meant I missed my lunch break. There was also items missing, for example the creamy ceased sauce, which made the salad dry
Dannielle . 2021-06-24
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Missing crisps and wrong cookies given
Marnie . 2021-06-18
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Tasty as always, slightly disappointed with lack of cookies available considering they bake them on site.
Andy Marshman . 2021-06-16
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Food was cold and late, I live 2 minutes away I would have walked down if I new it would have taken this long
Lee . 2021-05-31
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The gents were polite and attentive. They gave us restaurant type service for a takeaway salad and a sandwich . Salad was amazing too. Would definitely recommend.
Sarah Dornan . 2021-05-22
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Always have a great experience when I am here! The guys are so nice really make the time to chat to you! Thank you so much for being such genuine people, I always look forward to see you all! Food is always good with lots of salad thank you! See you all soon!
Laura Moss . 2021-05-15
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Great service, but sorry well over priced. £10 for a sandwich, is insane. Sorry this is my opinion.
Rajesh Sharma . 2021-05-13
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No cheese on any of them even though cheese was selected :(
Sophie . 2021-05-11
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Without a doubt one of the best Subway's I've been to the staff are always so up beat and friendly.
Horror Holic76 . 2021-05-10
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Waited nearly 2 hours for a delivery through Deliveroo, when they finally delivered - WOW - what a mess!! Order was wrong and duplicated. The Sub was a complete mess, broken bread, cold, fillings all over the show!!! Very disappointed, didn't eat it!!!!
Jamie Turvey . 2021-05-07
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Excellent customer service!! All the staff were very friendly definitely going back
Dave Livingstone . 2021-05-05
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Fantastic customer experience today. Polite talkative staff clean shop the staff should be proud of themselves! You don't get service like that very often cheers
Jake Butcher . 2021-04-26
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Normally difficult to differentiate between big chains but having recently moved to the area needed a quick bite, the friendliest service I've recieved from a chain restaurant for as long as I can remember and a good sandwich. Will defenitly be visiting again soon.
James Kinnell . 2021-04-01
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Delicious Food and Great Service
Donk . 2021-03-17
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Fleet subway is the best by far!
karim haboush . 2021-03-11
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Just what i wanted got delivered.
Tom . 2021-03-02
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Late , said it has been delivered when it hadn’t and then arrived 15 minutes later. Ordered three rainbow cookies and got two chocolate cookies
Emily . 2021-02-16
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The nicest group of people ever! The owners are just so friendly and genuine. The only subway I’d want to visit!
Ben Sinclair . 2021-02-09
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Filled a gap with a lovely 6" breakfast sub
Martyn O'Donoghue . 2021-01-12
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Been ordering food from them for the past 3 years, consistent quality, very good customer service levels, never had a reason to complain. Good subs, good service, keep it up.
Mike Preece . 2020-11-23
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Quality food, delivered earlier than expected
Dwayne . 2020-11-11
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Very friendly staff and great food
Harry Herbert . 2020-11-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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It had been highly recommended to us by many people. We booked in for my Mum's birthday and the staff could not have been more helpful and welcoming. Really nice atmosphere whether you're there for dinner or just drinks. The roast dinner was impressive, almost too much food with beautifully cooked meat and varied vegetables. Beer and wine selection is also very good, the local beer Phoenix Ale I can recommend for anyone wanting a traditional English Ale. I definitely want to go back again soon, we randomly ended up there the day before our dinner on a pub crawl of Hartney Whitney and had a lot of fun. The staff are always accommodating and friendly, I'll be recommending it to everyone I know.
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This order was not delivered!! Driver did not attempt to call me to say they couldn’t find location and map showed that he still had our order over 30 mins later. We called kfc who agreed they could see he still had it and told us to contact just eat
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I ordered at 18:37 the time is now 20:21 I was told 90 minutes for food. Now nearly 2 hours down the line I phoned for an update and I've been told another 35 minutes. Poor performance and when I challenged it on the phone the lad hung up. No offer of any money back from my order just a hang up. Shocking and will not be ordering from here again poor customer services and poor timing. I do not expect to wait 2 and a half hours for a take away. AVOID AT ALL COSTS