Subway in Cheshire East

never recieved and used a £15 voucher

didn't even get delivered partner had to go pick it up, then I found a small hard piece of something in my sandwich and broke my tooth on it.

Food was cold, items missed off the order

Half order missing and order was not cooked/made how requested

Drink was missing & chips were cold

I specifically asked for my sub to be toasted, for the 2nd time of ordering this has been ignored, really not happy, who wants cold meatballs?

Should have been toasted, such a shame, the only thing hot was the onion rings

I’ve sent an email for a refund and was wanting more of an update as to what’s happening

Awful, definitely will not be going back.

Sandwich soggy missing my 12 cookies and the cookie with meal was not a raspberry one

Driver is rude and refused to deliver the food. Very unhappy with this service

Once again wrong things delivered

Quick service from Lucy, nice food and made quickly

no double meat, corn, peppers, crispy onions. really poor again from subway

Order said delivered when it wasn’t and could get through to them

Lucy was very polite and made me enjoy my subway experience 😁

Lovely friendly staff, good service

Great service by a young lady called Charlotte was happy to help

Best subway I’ve visited in a while, very clean great customer service from lacey very pleasant 😊👍🏻

What a lovely food served by sharlet will presented thanks

serivce was great, i ordered a cheese and ham sub was 11/10👏

Had the best subway I’ve ever eaten, being pregnant I’ve been craving the steak and cheese almost everyday lol and Stuart the man serving me was happy to help and was lovely to talk too

Great shop amazing food every time was served by the lovely Charlotte!!

10/10 experience here at subway. Was served by lovely staff Charlotte. The food was amazing and very quick like everytime just want to say thankyou for your service xx

Excellent food, fantastic service the staff are very friendly professional. Would definitely recommend this subway ⭐️⭐️⭐️⭐️⭐️

I use this store daily and can’t fault the quality of the food and the quality of the service. I live alone and visiting this store is a real highlight of my day!!

I asked for the name of one of the employees because she was so polite and provided the best service, meatball marinara I’ve ever had at a subway very thankful. The name of the worker was Charlotte

I was served by lovely staff member Charlotte always good service and food is always top notch

10/10 experience here at subway. Was served by lovely staff Charlotte and Lacey. The food was amazing and very quick like everytime just want to say thankyou for your service xx

Great customer service from Lacey and Charlotte, great food and employees are all really friendly

Lovely staff was served by Lucy and Lacey will definitely come back.

my subway is always spot on lovely staff lovely service definitely coming back again

ABSOLUTELY TERRIBLE Dirty blu roll near all the food Everywhere was disgusting 4 people and they didn’t have a clue what they was doing and there was a queue backed out the door All the staff were slow and eating in the back and on there phones I will not be going there again

Subway needs to close this place down. Sent the wrong order with items missing, the remaining items wrong. When we called to follow up, was told "Your order has nothing to do with me" and got told to eff off (!!) before putting the phone down. For a major brand to be fronted by muppets like this is a serious dent in the reputation. Do not shop here.

Dirtiest subway I’ve ever been in don’t even clean the knifes.

Very disappointed the sausage was cold their was no cheese on it or red sauce won't be buying a sausage bacon cheese and tomato sauce one not nice at all

I ordered 3 chicken breast salads via uber eats, when the salads arrived, 1 was missing the chicken. I spoke to the store who said i needed to contact Uber eats and they could refund me. Its not Uber eats who made the bloody thing!! This is the 2nd time this has happened, the first time i ordered 2 chicken and bacon salads and received 1 with just chicken and 1 with just bacon. I suggest that the branch get more competent staff!! Awful service!!

Tried to use my hard earned point to get a sub apparently no more sub reward point, gone. What a lovely way to reward you loyal customers.

I dont have hardly any of the items. No cookies,no pigs in blankets, no donuts, I expect a refund.

Allergic to egg and you have given me egg!!

Not happy as nothing I ordered got delivered I’d like a refund

Sadly, after the great people that set up the 'new' subway, the staff today are best summarised as uninterested. As in, clearly don't want to be there, didn't know what went on all the standard sandwich options (chicken caesar, tex mexan etc) and asked me to tell them what to put on as "he'd forgot ".. and couldn't put the effort in to read what it said in front of him, or on the menu. The food took aaaages, then the wrap was hard around the edges (we picked it off rather than re order) and a 2in section of onion peel in another sandwich. Tables were all dirty. Generally a sad experience.. only reviewing as the lovely staff over here initially will want to know as they clearly cared which these staff don't.

Slow, cold because I was waiting so long to collect my order. The food was okay but not the best. Won't be going back

I ordered a subway from deliveroo and was received a horrible order, they gave me the wrong bread when I asked for Italian, and as I ordered it off deliveroo I expected it to come in a box like it usually does but they instead carelessly wrapped it. They also decided to put a grumpy face on my order number, I have ordered a deliveroo from this subway many times and it has always been good but this time it was absolutely atrocious.

Missing one sub. Told they can’t do anything about it on the phone. When phoned up about it.

Great options, including gluten free and vegan. Friendly staff.

2 nice lads helped me out telling me the price of everything and just helped me out with everything as it was my first time without my dad being there and so I had my best first experience and thank you. This also goes to show that there are nice people still left in this world

The worst subway I have ever eaten. Paid £6 for a steak salad and there kust have only been about 5 pieces of steak, everything was the bare minimum. About 4 slices of olives, and 3 slices of peppers and grated cheese I asked for, I could barely see any. Really really disappointed, when I opened my box. This was a take out and I hadn't seen how much the lady had put in. Absolute rips offs. The worst subway I've been to.

Use often due to working in the area, occasionally get a decent meal. Very long waits. Very disappointed this morning as I used 1/3 of my break to go get breakfast for them to open later then they advised on the door

Foods usually alright. They haven't had the vegetarian meatballs on the deliveroo menu for about 8 weeks though.

Coffee is easily the worst I've ever tasted, flavourless dishwater, quite disgusting. Only do a sausage or bacon sub in the morning and not through the day, there really nice so it's just annoying when you just fancy a simple sausage or bacon sub in a place that has so many choices of filling that I don't want.

A lovely young guy served me, he had blonde curly hair it was long and tied back. He was lovely, patient with me while I chose. He prepared my salad box perfectly, usually it’s just thrown in but it was literally like something of an advert. He did later state to a different customer he was on his last warning so was on his best behaviour, he was double checking a bank note. Hence why he was being extra careful. I just wanted to say I think he’s a really valuable friendly member of your team. I’m sad I didnt get his name but I never write anything and I’ve really come out of my way to write this! So thank you!

Service is just so slow. Approx 10/15mins wait just for a sandwich. I end up going tesco as its quicker

Order had been marked down as delivered but didn’t receive anything.

Went yesterday. Not much Covid safety restrictions in place. Busy inside with people queuing, nothing visible to suggest how many people should be in at any one time. A bit more concerning was the person not cleaning the knife properly between preparing the food, just wiped it on the wrapping paper between making different sandwiches.

This place is the definition of real Subway excellent staff

Nice selection of sandwich options.

If you are wanting to get a half decent salad go to the one in Wilmslow as they actually put the right amount of toppings on the one from sumerfields was half full vs Wilmslows was overflowing with meat and veg

Very helpful and friendly service

Cheap sandwiches koala good variety not the highest quality ingredients

Clean, friendly staff, quick service. Me and my Partner came in to grab some food. Was really nice. Price was ok. The Pepsi I had was abit flat though.

Awesome always. Staff friendly and welcoming and always smiling.

Great staff friendly service good food great parking too

Good staff and good subs, 10/10 would reccomend.

Allways love summerfield wilmslow subway polite staff and food is nicely done

Great Subway, staff are always helpful and service is good. Able to eat in or out: I’ve taken my children in before and the environment has been fine for them..

Busy car park quick service small shop

All you would expect from a Subway friendly and helpful staff.

Nice clean. Pleasant staff. Convenient stop off near airport

Always go there, for a sandwich, or even a coffee. Their vegetables are always fresh and clean, service is quick and good, the staff are friendly and nice. Love their coffee. Prices are reasonable, and you’ll find offers most of the time. You also can always earn points to use later through Subway club card. Would definitely recommend them!

Great always a good fresh made sandwich. Here ! Nice staff too

First time at subway pleasant staff hot fresh sandwich very reasonable price pleasant experience..highly recommended

Ordered an italian bmt. Selected italian herbs and cheese bread. I asked for spicey cheese and for it to be toasted. Now something looked odd and this is where i should have said something. The bread looked undercooked. He placed very pale looking salami on it. He added plain cheese and put it under a grill\microwave combo. Never heard subway grills sound like a lawnmower before. It came out looking dank. I asked for all the veg and chilli sauce. The drinks machine was bust so he offered me a bottle. I sat down to eat and it collapsed as i unravelled it. The lower side of the bread was about 4mm thick and incapable of supporting the contents. It was very doughy. Heres another mistake...which is not like me...i ate it...and now im writing this. It was the worse subway in my life and ive had them from boston lincs to boston MA. So glad i sat down to eat as there was no way you could eat it on the move. Im also glad i talked myself out of a meatball marinara....which i suspect would have fused with the soggy dough to form an unmanageable mess. An absolute fail for me in my favourite sandwich shop. Wilmslow subway of cheshire...i say goodbye and not au revoir.