Based on 1.116 opinions finded in 4 websites
Based on 1.116 opinions finded in 4 websites
Nº 1501 in 2148 in Bristol, City of
Nº 38 of 60 Chinese in Bristol, City of
Opinions
Food was stone cold and the worst quality. I've never had such a bad subway meal in my life. Just awful. Delivery guy was lovely, though.
Melissa . 2024-09-13
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Subway foot long tasted horrible
Safa . 2024-07-13
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The food is not fresh and not warm enough.
Shu Man . 2024-06-23
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Food has not been delivered yet!
Rebecca . 2024-06-14
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Ordered without cheese as I'm allergic - only to find cheese in my sandwich. Phoned, got asked to send proof. Sent photo only to be told they would give me a fresh order if I traveled to the store. I don't drive. So they refused to help and told me seek help refund from just eat
Annabella . 2024-04-04
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Very disappointed no salad in 2 footlong.subs
Lucy . 2024-02-24
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@harman, @simran both of guys be friendly and good service
Desai Naichal . 2024-02-10
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Had a black crunchy thing in my sub
Chloe . 2024-02-08
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This order arrived 1.5 hours late, I told the driver to return it and refund me. I am still waiting for a refund.
Bex . 2024-02-05
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there was no hash browns in the veggie delight, i ordered the substack ?
Rose . 2024-01-12
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subway have improved their ingredients and recipes loads. the meatball marinara is absolutely amazing and the chipotle sauce is incredible. fast delivery, great sandwich
Lewis . 2024-01-09
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Got the wrong order I ordered tuna and got meatball :(
nasra . 2023-12-08
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Missing items 3 of the 4x 9 hash browns
Mark . 2023-12-01
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Was desperate for a lunch spot as nearby independents were completely rammed. Thought I would give this Subway a go as nobody was in there. Wow, it's absolutely terrible. The quality of ingredients are shocking and it's all dry and tasteless. I think Gloucester Road would rather something else take its place. Sorry for the honesty!
Jonny Green . 2023-11-30
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added ketchup when asked not to in notes
Emily . 2023-11-23
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worst subway i ever bought. never seen the sauces put on BEFORE toasting. resulted in a complete mess.
Paulina Wabia . 2023-10-14
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My food wasn't delivered but its saying it has been
Mike . 2023-10-13
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did not get delivered, did not miss any call
Gemma . 2023-10-02
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All food cold belive food was prepared quite some time before a driver was assigned
Ben . 2023-08-16
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Food was 1 hour late and cold couldn’t eat it definitely won’t be ordering again
Sarah . 2023-08-14
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Exactly as ordered. No issues. No delays.
john . 2023-07-29
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The food wasn’t what I asked for at all I sent a message to the chef and my sandwich wasn’t what I asked for.
Mal . 2023-07-26
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Ordered on Uber eats simple order just nachos and a 6 inch BMT. Nachos were wet and had no cheese at all and all the tomato sauce was shoved into one corner. These went straight in the bin. For my sub I just received the meat and bread! I did not get the salad sauce or cheese I ordered and the bread was hard. So for £13 I ate nothing from my order. Only good part was the driver but he was from Uber eats! Never getting a subway takeaway again.
Jemma Bisdee . 2023-07-08
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The food tasted a little bit dodgy and I'm 99% sure I got food poisoning after eating here. I wouldn't recommend going here, my bowels wouldn't either...
Jacob Miles . 2023-07-04
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Nothing wrong with the food, that turned up. I’m not sure why it’s so hard to read things on the screen and put them in a bag
Cameron . 2023-05-26
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Just Eat should be making sure the restaurants have the full order before leaving .
Lauren . 2023-04-27
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It seems like if you have more than one or two things on an order, it doesn't get delivered! I spent nearly £30 and only got half of my order which is ridiculous and as it is through Just Eat, the restaurant can't do anything about it!
keela . 2023-04-21
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The vegan steak tasted like rubber, cookie was hard as rock
Jacob . 2023-04-18
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The deliver driver I just had was absolutely vile to me telling me I got to come to him said he wasn’t coming into my home and spoke to me in such a nasty vile manner the RUDEST a delivery driver I’ve ever had needs to be sacked vile human being
Hope . 2023-04-14
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I did not receive my full order. The missing items were the Double Chocolate Cookie and the Cheesy Garlic Slice. I'd like a refund for both of these items please. The delivery driver delivered to the wrong address, and if I hadn't walked outside my front door as he was leaving he would have not realised his mistake. He apologised however which I'm grateful for.
Christopher . 2023-03-27
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The gentleman in here is very polite and provides a very good service. The sandwiches and products are all to a high standard.
Liam s . 2023-02-02
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The owner of the store is a brilliant guy. Excellent customer service.
James Wood . 2022-12-01
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Pigs in blankets were just a pot of bare cocktail sausages with a couple bits of bacon thrown on top of them. Meatballs were dry and tasteless. Wrong crisps delivered (guessing they'd run out of ordered crisps).
Lewis . 2022-11-26
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Ordered a salad, half the salad was missing
Ben . 2022-11-17
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Sandwich was good and is really quick
Sonny Spence . 2022-10-02
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No Brie or bacon in the bacon and Brie sub
christine . 2022-09-19
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Lovely staff and great food, never had any issues
Aryan Mishra . 2022-09-18
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My food was cold and the cheese was not melted as it was supposed to be. I was not happy with the food quality.
Nouzha . 2022-08-27
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Sandwiches are really nice with tons of options for drinks, bread and fillings.
Tabbi Sherwin (Tabbi) . 2022-08-20
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Ordered a all day breakfast footlong and only eggs were in it?
Oliver . 2022-08-15
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Good sandwich.but the vegan cheese was covered in jalapenos. And I also ended up with a foot long when I asked for a 6inch
Luc Parrott . 2022-07-22
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Failed to deliver a milkshake that was ordered and paid for.
Paul . 2022-07-19
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Really tasty, and gave me an extra cookie because they had ran out of the type of crisp i ordered which they didnt have to do. Overall great experience
Connor . 2022-06-06
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Servers should be mindful to change their gloves more often. After we had ordered, I asked for a cup of tea and the guy picked up a tea bag put it my cup with the same gloves he was using for sandwiches
Sophie Nabwanika . 2022-06-01
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I did not get my food where is it??????
Alexa . 2022-03-27
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Never delivered. 2 calls to the restaurant and a few hours later im giving up.
Richard . 2022-03-06
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Missing my red onions and my sweet chilli sauce
Zoe . 2022-02-28
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Both items weren't what I ordered when they arrived. Instead of compensating me the worker on the phone offered me a drink and a cookie even though my £17 order was incorrect......avoid
Gino . 2022-02-11
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I payed the amount and you forgot my rainbow cookie I want a refund
Jen . 2022-02-02
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Food was ice cold when arrived.
Johanna . 2022-01-18
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Hardly any salad In the burger may aswell not had any. Disappointed
Ayola . 2022-01-15
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Please refer to what i submitted on my how did we do
michelle . 2022-01-14
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Revived wrong order and was ice cold when received.
Harrison . 2021-12-10
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Staff member very friendly, store was clean and quiet
liam laity . 2021-11-25
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Amazing subway, amazing portions, amazing staff nd amazing environment always. Love this place.
kuldeep panwar . 2021-11-23
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I visit subway every Tuesday after work and have been doing so for the last 8 years. The owner, Raj is a top bloke and over the years has become a good friend. I’ve never had a complaint about the food and the restaurant is always very clean.
Michael Krupa . 2021-11-23
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Ordered the festive Brie special but it had only two or three really thin slices of Brie in it. So stingy, won’t order it again. Delivered quickly though.
Xander . 2021-11-23
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I ordered 3 rainbow cookies and only got 1. I also asked for bbq sauce on my sub and it arrived without.
Harvey . 2021-11-20
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There was a fly in my food. No refund offered
Carrie . 2021-11-09
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I have order two drinks get just one. Even the food was not good.
Danayt . 2021-10-15
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Good job on the food and the kindness ;) thank you x
callum . 2021-10-01
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Forgot nearly all my order once again fix up !!!!
Lauren . 2021-09-09
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The order was Meatless (vegan meatballs) and I received Meatballs with meat. Big mistake. Unforgivable.
Gaetano . 2021-09-09
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My order was completely wrong. I had 2 missing items and was not refunded
Jessie . 2021-08-27
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Terrible restaurant misread my order and filled my sandwich with peppers which I'm allergic too, and having already bitten into it I'm fuming , I asked for peppercorns , train your staff to read an order or they shouldn't be working in food prep
callum . 2021-08-23
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DRIVER DID NOT DELIVER MY FOOD AND IT SAY’S ON THE APP THAT IT HAS!!! I TRIED TO CONTACT THE DRIVER BUT HE DIDN’T ANSWER THE PHONE.
Ahmed . 2021-08-18
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The second sub was missing meatballs completely
Radley . 2021-08-07
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Food fine when it got here. Not exactly what I ordered and I'm missing a few items. But hey atleast not hungry any more.
Rhiannon . 2021-07-26
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Everything I ordered and delivered on time - my only niggle is that I personally always find the cookies to be very greasy but the sub was perfect
Matilda . 2021-06-11
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Missing an item (crisps) and the wrap was warm on the outsides and cold in the middle
Chloe . 2021-05-22
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Delivery was great. There was no kids activity, which disappointed the kids. The cheese melts was mainly bread, virtually no cheese.
Daniel . 2021-05-09
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Finally a subway that delivered what I ordered... I think the trick is not to order any extras
Mandy . 2021-05-08
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Missing items from one meal deal
James . 2021-05-07
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The nachos were awful, they were cold, hardly any totoppings and were stale.
jessica . 2021-04-28
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Unprofessional, missing items, wrong items, cold items
Albert . 2021-04-20
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Delicious food, quick arrival and friendly driver. Couldn’t get better
Rebecca . 2021-04-12
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Took 40 mins from order to delivery extended delivery twice usually 15 mins
Barry . 2021-03-29
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Missed out my triple chocolate cookie and there wasnt enough spinach or lettuce, thanks though?
Mrs . 2021-03-15
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No crispy onions in either sandwiches
Jemima . 2021-03-13
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The guy was awesome even tho he 4got me nachos his energy was infectious Kudos brother
Tristan Anderson . 2021-03-03
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Always a great choice of nibbles to be had here.. 👍
Darryl Wandless . 2021-02-23
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Delicious food, tasty and reliable and delivery was early and also perfect handoff from driver. 10/10 as usual
Rebecca . 2021-02-21
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Food is usually good and on time but not this time it’s was cold and late As they changed my due time 3 times🤦🏽♀️🤦🏽♀️
tracey . 2021-02-20
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Wrong sauce & non-vegan cookie?
Jasmine . 2021-02-20
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I've ordered here before many a time with no issue, but this time the driver was rude. Never ordering again from this branch.
David . 2021-02-14
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Great food, very polite delivery rider, who respected social distancing - thanks
Paul . 2021-02-12
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Forgot the cheese toasted bite and hash browns
Chris . 2021-02-09
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Food cooked and left on the side. Delivery driver picked up 45 mins later. :(
Chris . 2021-02-07
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salad missing in one order, and the salad meant for that order in the other sandwich, completely wrong!!!!!
Jake . 2021-02-05
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Cookies were missing from my meal
Chris . 2021-01-30
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Literally didn’t receive my food.
Katherine . 2020-12-06
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Garlic bread. Stone cold and more cheese than garlic ( how do you mess up garlic bread?! Seriously) Meatless meatballs. Tasted like cat litter covered in ketchup. Good lord, its 2021, there's no excuse for this!
Pete . 2020-11-27
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Third time I've had this particular order ; and everytime ,,good ; however this time the person delivering rang the doorbell-left the food on the floor outside the door and scarpered !! Charming !? I will cease to use them again if they insist on employing such a charmier !!
Gerard . 2020-11-09
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Missing part of the order for the third time in a row
James . 2020-11-07
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Missing the nacho's and the drink for the second time in a row, but otherwise good
James . 2020-11-06
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for simple food...and decently priced, this was excellent. Will use again.
Gerard . 2020-11-04
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Had to use just eat chat to get the food sent again. And the delivery driver could t speak any English and parked at the end of my street unsure of how to look for an address for 10 mins before getting off moped.
Paul . 2020-10-28
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Another super-slick order and delivery event! Thank you guys and gals! 👍
Paul . 2020-10-26
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I had received my meal and it was cold, I added extra cheese but did not get this either
Georgia . 2020-10-14
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Great service and very polite scooter delivery driver - thanks!
Paul . 2020-10-14
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Order went through at 18:44 and food arrived at 20:17. I get it’s the weekend but the restaurant is less than 2 miles away and twice Just Eat changed the expected delivery time. First from 19:15 hrs to 19:40-20:00 then after I rang the restaurant via the app at 20:10 it changed to 20:20 suggesting that the restaurant reacted rather than processing my order earlier. I paid for delivery and a service charge on top yet 1.5 hours to deliver locally is a poor service and unacceptable in my opinion.
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