Subway in Forest of Dean

Great to have this in the garage, makes for a perfect pit stop 👌

Staff were lovely. My baby made a mess when we ate in. I offered to clean but they said no and did it for us. Fantastic service, will go back again. Thank you 😘

Subway in a petrol station, stopped for a quick bite on our travels, had parking and seating

Went into subway at 6:50 10 minutes before it’s supposed to shut for them to say it’s closed when nothing was shut up everything was out and ready but no they insisted it was closed even tho closing time is 7!!! It’s ridiculous why is the closing time 7 when they’re going to tell you it’s shut 10 minutes before absolutely rubbish

Normally Subway would get a 5-star review from me, but this visit was a little different… And I will admit, not my normal experience at this store. My wife and I ordered breakfast, except this morning they didn’t have any poached eggs, so my wife couldn’t have her Mega Melt. So, we both had Sausage & Bacon. I ordered mine on gluten-free… Which I’m annoyed to find that it is 50p extra… And the bread is kept in the freezer, and needed to be defrosted before it could be made up - this just seems to add at least another 5 minutes to the process! Anyway, 2 sausage & bacon subs, both stacked, and extra cheese. They should have been £3.99 each, plus 50p for mine. Instead, we got charged £10.05 for them… the receipt was a little strange, too. Such a small issue, but enough for me to knock a star off my review for today. And, if you are GF, I can highly recommend the sub, despite the wait… It was very tasty!

Lovely little place with good food options and great delivery from the people that work there

Every time I’ve been in they’ve been unable to provide vegan meatless meatballs, living next door it would be something I would get frequently but each time I’ve been in they are sold out despite being told it’s something that they stock. Subway are losing out on a lot of money! It’s the only subway in town so they should be better stocked. There are plenty of vegan/vegetarians now so why is it never an option at this specific store? We should not have to miss out because you can’t keep your stocks kept up.

Poor service. When offered to make the order into a meal deal. Couldnt tell me how much that would cost

Weve been here a few times due to lack of choice for healthier takeaway in Cinderford but EVERYTIME theres been issues. either the staff are hiding out the back and even when you raise your voice that no one is serving, they ignore you until someone from the fuel side get them or you shout atleast twice! Its a joke. there always out of something. Its REALLY slow, the food gets warmed but no where near enough, depending who serves you depends how almost hot or warm you get it. when the cheese doesnt even begin to melt as its still room temprature, thats pointless even putting it in the machine and asking if you'd like it toasted! it almost always seems short staffed, especially at busy periods when 2 people are definately needed. The one woman there doesnt seem to have a clue how to charge correctly on the till! 3 attempts at over charging me, then we gave up as we had already been in there 25 mins just getting 2 x 6 inch subs! The cappacino machine regularly seems to be broken, this place is a joke which is such a shame as it could be a right money earner for the company and have more satisfied customers.

Shame you can't order in advance. Staff not friendly

Good little subway, staff are nice and friendly with great teamwork getting your order ready

Sells sandwiches that are tasty. Is clean and staff pleasant.

The girl didn't put the food through correctly at the till and charged me a lot more for my food. A difference of nearly £10. Unreal. Hadn't noticed until I had drove home so my family could all eat. Not likely to return.

Terrible attitude from all the staff whenever I go in, also half of the time they’re on their phones round the back and don’t even look up when you’re there waiting. Last time I went in there wasn’t even anyone there to serve and it wasn’t even closed. Awful place.

Really lovely staff. Made me feel welcome. Quality of food was great. Brilliant service.

Best Subway i have had in years, loads of filling not just bulked with salad.

It's was fine, staff were overwhelmed and inexperienced.

wanted to have a snack with the children in the subway, drove into a café at five to six, the old woman said that she no longer served, although we had 5 minutes before closing, terrible service

Very good service, helpful young ladies!

Visited 24 May 21 at lunch time. Service unbelievably slow, staff half-soaked, staff busy chatting not serving, most fillings out of stock, very limited bread selection, hadn't got sweet onion sauce, very little filling actually put on the 2 subs we bought, probably because their stocks were so low.Awful experience which does not reflect our experience of any of the many subs we have used elsewhere.Could this be the worst Subway in the World? Probably!

Rang at 3.50 to be told they close at 4. They didn't want to wait for me, I am a 2 minute drive away. Poor customer service and a truly gutted 6 year old!!!!! Not happy at all.

I was absolutely amazed by the atmosphere here and the very kind helpful young staff were extremely well mannered and helpful. Unfortunately they were unable to give me cutlery but as this pressing times a 10mm spanner in my vehicle solved that great food and great service keep it up 1000% recommended

How do they expect you to eat a salad with no cutlery. I visited this subway yesterday and apart from having very little of the items we wanted available. I decided to have a salad. Went through the whole process of ordering and selecting it. However after I paid I asked for cutlery only to be told that they didn’t have any and had placed an order for some. The server then walked off into a back room, I assumed that she was going to get something else to use, however she was simply hiding out the back. A very disorganised and badly managed subway which is a shame as the salad was actually very nice even if it was eaten with my fingers. Which in the current climate isn’t really acceptable.

Very slow service 😴 had to wait for a very long time to be served. But the food was very enjoyable

Long wait but food was what youd expect

Great service and staff. My roast chicken foot long was lush

given the cost of the food, (the cost of a sandwich could probably feed an Ethiopian for a month..or more) they run out of ingredients, wraps, baguettes, fillings a *lot*. and the oven equipment breaks down occasionally. maybe this is what happens when you "diversify" (sell more variety of products). you can't stock as much of each ingredient (because there are more different ingredients to stock) so you run out more. you'd have thought with 100% overhead, they could keep things in stock and working. maybe this is why companies (American?) spend SO MUCH on BRANDING. that way, they can sell a very mediocre product at quite a high price, as something special. obviously you don't get to be a £$million CEO of a company by spending money on your product. if you have a logo in your head, you'll come back even when they don't have it in stock. the staff are reasonable, if they are in a good mood or fancy you, they are reasonably helpful. safety notice cinderford is a small-to-medium town, that thinks it's a small town, and acts like small town. I'd advise getting a dashcam before you drive there. pedestrians and sometimes cars don't seem aware that there are "cars" and other road users that use the road. otherwise, pedestrians wouldn't walk across busy roads with zero awareness, and car drivers would behave like they are driving...a car. (or avoid Cinderford) for the person who said they didn't make her "feel important". they are shop staff. they are there to give you a product, not to make you "feel important". stop whinging. it's a shop, not a self-help group.

Always closes 15 to 20 mins early. Rarely staff actually on the till and runs out of bread. Worst subway ever visited

given the cost of the food, (the cost of a sandwich could probably feed an Ethiopian for a month..or more) they run out of ingredients, wraps, baguettes, fillings a *lot*. and the oven equipment breaks down occasionally. maybe this is what happens when you "diversify" (sell more variety of products). you can't stock as much of each ingredient (because there are more different ingredients to stock) so you run out more. yah. that ain't 'BBC' English. you'd have thought with 100% overhead, they could keep things in stock and working. maybe this is why companies (American?) spend SO MUCH on BRANDING. that way, they can sell a very mediocre product at quite a high price, as something special. obviously you don't get to be a £$million CEO of a company by spending money on your product. if you have a logo in your head, you'll come back even when they don't have it in stock. the staff are reasonable, if they are in a good mood or fancy you, they are reasonably helpful. safety notice cinderford is a small-to-medium town, that thinks it's a small town, and acts like small town. I'd advise getting a dashcam before you drive there. pedestrians don't seem aware that there are "cars" that use the road. otherwise, pedestrians wouldn't walk across busy roads with zero awareness. or avoid Cinderford

Simply put....delicious. Great place to pick a bite to eat up :)

We visited this store after having vouchers put through our door a few days earlier. We don't live anywhere near another Subway yet we were told they no longer accept vouchers. We can only assume it's because the owners know people will probably continue to buy full price items, so why save local people a bit of money when you could make more profit, aye? We didn't have any other plans so bought two full price subways which were thrown together.. with most of the filling external to the bread. Subway in Cinderford have lost at least two loyal customers.

It's a subway. Great sandwiches.

Tasty, but coffee machine was not working

Brilliant customer service and excellent quality of food

Having reach the ripe old age of XX I have never tried Subway before but heard a lot of people like it so thought I'd give it a go. It must be a young thing. It didn't rock my boat. It's a sandwich made from a choice of fillings in a choice of subs which is just a baguette at the end of the day. And the smell of garlic stuck to my coat for 2 days afterward. I had only been in there for 5 minutes max! I think I'll stick with the small cafe up the road who do the same thing but tastes fresher.

Perfect subway fast efficient great staff nice place to pop in for a bite and fill up the car at the same time, also an off license in store if you need it 👍

Standard Subway experience. Staff can be hit or miss though. Not poor service, not great service.

I have been here so many times in the past because the food is very good, but I feel let down when staff don't care. Very rude to the point where I haven't been back :( such a shame..the staff see you but won't serve you. Basically they couldn't be bothered. Subway, train your staff to actually smile and like fellow humans.

Good food but staff are a little miserable.

I went there and ordered bacon and cheese, I was so damn hungry and couldn't wait to devour the sandwich and I get back to college and realised something... THERE WAS ONLY EGG... POACHED EGG. Words cannot describe my disgust. I had brought back my sandwich as a badge of honour. I opened it up to see this absolutely stomach turning mess sitting in my Italian bread. I will most certainly never be returning to this abhorrent, disrespectful establishment. I will inform future generations of this plunder. You will not get away with this.

The 2 woman behind the counter just swearing continuously not worrying about what the customers were thinking.. stop what you’re talking about and make people feel important!!

Waited 10 minutes this morning and still nobody appeared to serve , took my custom elsewhere.

went their easter sunday and the staff their was great lovely food well done

Now that the Garmin lady is gone I can actually hur myself think. Litraly yelling at coustumors. Any way same old same old subway good staff etc etc etc

I went in to get a salad for lunch today, the young lady serving was in the kitchen, she did glance my way but did not stop what she was doing, after 5 minutes I left without any lunch, not the first time this has happened but it will definitely be the last as she managed to serve my husband today, and he got a super frosty reception.

So stood waiting for a minute or to be served, I had clocked a lady stroking a dog outside in the uniform on my way in. To my horror she came straight back in to serve me but did not wash her hands! I just stared at her and said forget about it. How is this OK!! Seriously? Have not and will not bother again which is a shame as one of the younger girls working there was always really chirpy and sweet. This older server clearly hasn't been trained correctly, hope she either moves on it gets the much needed good hygiene training.

Friendly service, great food. Parking can be a problem though!

Subway shift at 16.30pm on Saturday, lazy, using there phones, asked for salad and put onions on and didn’t wrap subway properly and worker had dodge friend waiting on a seat for her to finish.

Well the staff are trained to a below par level and couldn't make a basic sandwich if they tried! Job title of sandwich artist more like sandwich murderers! The manager is a vile piece of work and has an attitude to match, the staff she employs follow suit quite well! If you don't like your job I suggest you move onto greener pastures! Also there is no way that most of the salad you use is still in date as the colours it has turned usually means it's time to discard! Wouldn't eat here again if you paid me! Such a shame as Subway can be good if ran properly, I'm surprised environmental health hasn't closed you down!

Went here for a sandwich, and the ladies behind the counter were swearing and using disgusting language, and this was in front of my 9 year old son! She then went onto to saying 'hi my love, what would you like?' So patronisng! Avoid, unless you're starving.

Only one guy serving, hence it takes ages to be served. Avoid unless you've all the time in the world.

Food is generally nice. Parking is pretty much none existent. One member of staff doing everything resulting in very slow service. Great on a quiet day, otherwise... Nah

Food is what it is but the staff are over friendly and it comes across as patronising. Not my idea of customer service

Gemma and Ange!!!! Brilliant girls!!! Get rid of the dull one in there tho! Shes so rude and miserable and hasnt got a clue how to prepare a sub or speak to customers! Sooo embarrassing!

My friend and I were working late in Cinderford and wanted a snack so went into subways. We got there about 6pm and all the chairs were stacked on the tables as if they were closing. You have to order coffee first as it takes an age to make. The girl behind the counter was courteous but did seem put out by us ordering and then sitting in to eat

There is nothing difficult about what subway do but this location is always very clean and the staff always very helpful.

Gemma is the best member of staff in there love the service

Fast service and the usual Subway menu.

Food and service is exceptional. Thoroughly recommend breakfast. I can't believe how helpful thevstaffvare. Coffee needs ordering first so ready by time meal is madeb

Asked if I could buy the 2" that was to be thrown away, I didn't want any extra filling for my grandson but was told that either I buy a full priced roll & paid for the drink & fruit stick individually or have the 4", this would have cost way too much, all he had in it was ham, she then proceeded to cut the end off & throw it in the bin, I just offered to pay for something that was to be binned not wanting to buy shares in the company! She then continued to bark speedy questions at me that I he to keep getting her to repeat. Very rude with no customer service skills, will not use again! (Cindeford, Glos.)

Usual subway fair, different town same chain store trash. Pity it's same old same old stuff sorry but ergh.

Metro a metro. Sabes lo que vas a obtener y nunca decepciona en lo que se refiere a calidad y tastiness. Este metro es una gran adición a un pueblo pequeño que está lleno de comida rápida tiendas.

Soy bastante delicado y nada era demasiado un gran servicio al cliente y de gran calidad de la comida sin duda lo recomendaría si lo que buscas es comer un precio muy razonable

This is the worst Subway I 've been to not because of the food but the staff are terrible. Avoid the lady with about 5 earrings in each ear as I said nice food but if the staff hate their job (get a different job)

I have the salad with tuna everytime I go and each time the portion sizes are different. The staff are appalling, they are either rude or overly friendly calling me lovely every 5 minutes which I found patronising.

I usually love subway as a rule but this franchise is a sham to the brand! Staff are sometimes rude and don't have a clue what they are doing! Gloves are used to make food then they take your money then return to make more sandwiches but use the same gloves and haven't removed them! Had discoloured salad as though it has been out far too long! Ordered a sandwich then when got home it had food in it I did not ask for and looked as though it was slapped together buy a small child! Won't be using this branch again and will advise all friends and family to stay away! Environmental health needs to be contacted!

I work in Cardiff and visit this area and when I'm here I pop in for a takeaway on way home but the tea machine is switched off 3 hours before closing which they say is "company policy" which is a total lie. There's no smiles no eye contact and I hate the place so I have decided never to go there ever again as I feel like an inconvenience and not a customer the Head Office of Subway need to do send a mystery customer at night to see what I mean.

Love we have a decent "take away" locally. Good service with a wide choice as the same with all subways out there. Great to have it local

Subway in general is a firm favourite for holiday lunches, when the children are home, I visit at least one a week.... This one however is the worse I have even been to, staff are rude, unappealing, and mean with the fillings. They do not have sufficient staff for the busy lunch times, staff are serving fuel, Costa, shopping and subway ..... Real disappointment after rmuch awaited excitement!

I have come here on two occasions now. The food is always very fresh and tasty. Good service and friendly staff. No problems to report so far!

Excellent service as i was unsure to try something different both members of staff recommened the sub i had and took extra care to make it the way they made their own and i throughly enjoyed it very friendly happy members of staff very clean and tidy

Had a bacon sub here when it first open I had 1 slice of bacon 1 SLIC OF BACON?! The picture says it all, the staff look really miserable too

Nothing remarkable/memorable. Nothing that let it down, standard subway fayre, staff polite and service was prompt.

the staff there seem to use the disposable gloves to handle food and take money which is unhygienic and put me off my food also they wont give salad with your breakfast which isnt fair as it promotes its salads etc