Subway in Preston

asked for no tomatoes, cucumbers or south west sauce and it was ignored ONCE AGAIN! this has happend many times now, what’s the point in having the preferences option if it’s NEVER listed too or acknowledged! absolute joke do better!!

would of been warm if driver weren't sat outside for five mins

Got my whole order wrong twice now

Ordered a BMT salad box and it came without the BMT. (No meat) salad part was good. Just eat won’t refund due to the order was Subway’s own recipe.

the filling had fallen out of the roll and made all the outside of the bread soggy.

Missing nachos , seal on bag broken which made me suspicious as to why that was ? Has the missing items been eaten or has the order been tampered with ! Not impressed tbh

Always a good service from Tulketh Mill. My thanks to the team working there.

Can’t collect housebound didn’t notice it was on collection

Ham and cheese had NO cheese on??? Both chicken and bacon were thrown together with NO bacon and barely any chicken…

didn’t even listen/ read to order notes asked for no tomatoes, cucumbers or chipotle sauce and arrived with all three still on!!! absolute joke! good job i’m not allergic to any of them otherwise it would have been a waste of food and money!!!! do better

The second time I’ve ordered where none of my sandwiches have been toasted despite choosing the option, and even writing it in capital letters in the notes.

lovely fresh ingredients, delicious Sub and was delivered quickly - great!

Took my son for lunch today and it was brilliant. The staff had to endure a very rude customer and they handled this individual very well. Even though he swore at the staff they still served him. Personally I would have refused but well done to the staff 👍 we sat and ate our lovely lunch thank you service couldn't be better

The sandwich wasnt good at all it was dropping to bits & I asked for it toasted,I also asked for cherry coke drink payed extra30p n got a bottle of water instead,so wnt b ordering again.well disappointed ☹️

Bread was swapped on the sandwiches they were cold incorrect fillings

Food was cold and ordered a footlong sub ended up with a 6inch

I ordered two subs and they came mixed up and the wrong way round -I was not happy

no side which is ridiculous. paid £20.88 for a footlong coke and a cookie. awaiting customer service response

ordered 2 salads both came just meat and lettuce with no sauce, olives, sweetcorn or peppers. not the first time this subway has messed up my order

got given a 6 inch instead of a footlong

Food was so cold it actually must have come straight out the freezer. Meatballs solid from ice in the middle.

Took quite a while because the guy was on the phone and was slow at making the sandwichs, which were very simple and extremely expensive for a sandwichs.

Bread was really dry and tough to eat. Disappointing

Sandwich was smothered in sauce and couldn’t eat it as it didn’t taste nice

All order incorrect and missing items

I'm not happy with the order from just eat it says delivered but it's not I pay for that

supposed to be rotisserie chicken looked as though it had been chewed and spat out!

Took over an hour to arrive no cheese or lettuce on sandwich’s no cookies arrived

Sub Missing salad and sauce, missing sides, missing dessert, incorrect drinks

2 out of 5 items missing, remaining 3 cold and stale despite quick delivery

I never received my cigars or rizla papers but you charged me and no refund ???!!

ordered 2 sandwiches only delivered 1 and wouldn't deliver the replacement. I don't drive so I couldn't go to the shop

Sandwich looked like it had been sat on and a chunk taken out of it, inedible mush. Put me off subways for a long time

Great service from delivery driver. Cheerful handoff.

Made to stand and wait like I’ve got all the time in the world whilst they sort there just eat orders out gone are they days of customer service joke!

Order didn’t arrived. This is not service. I also paid for delivery and left a tip prior to anticipated delivery, didn’t get refunded any of the delivery or tip, even though I’ve received no food. Really not good!!

delivery time and food ok, but the ignorant delivery man was on his phone speaking in a foreign language and didn't even acknowledge me saying thank you, very annoying, but won't order again....

i payed for a meal and did not get it but they took the money out my bank...when I rang shop to ask about order they said it was nothing to do with them ..disgusting...

Would have been 5* if items weren’t missing :(

ridiculous, gives you the option of toasted and non toasted on the order but all set subs come toasted even when requested. called to explain and told it was a 3rd party issue and I had to take it up with just eat, cost over £13 for a sandwich that's not what I ordered on the options given to me by subways menu! absolutely ridiculous.

If I’m paying £10.00 for a sandwich, it better be really good. The bread was soggy - either not cooked properly or not toasted as requested, tastes and feels like it.

Drink was missing and so was the sauce for my hash browns.

Ordered Breakfast footlong ...absolutly rubbish! I work fulltime and i earn my pay! I ordered the footlong and it cost £7....the bread was dry...sausagemeat was 4 small triangles that looked uncooked...the bacon was 4 VERY VERY SMALL pieces of STREAKY BACON that was hidden by the VERY SMALL TRIANGLE SAUSAGEMEAT....the cheese..was hidden by both of above...and no ketchup. £7...RIP OFF...SHAME ON YOU !! Taking advantage of hard working customers who wanted a TREAT!

The meals felt they was prepared with a rolling pin ( photo if required) never again

Salad had the wrong sauce, no crispy onions which I paid extra for and elements in the salad that I did not request. Half of my partners sandwich was rolling around loose in the bag.

I don’t understand why my food is cold not just that the garlic bread wasn’t even packaged properly dunno if this is the driver or the staff normally everything is good from here

The only complaint is I got Sprite Zero instead off sprite

Items said they had been delivered and they haven’t and then when you try to phone the just eat line it tells you you can’t do anything at that time, it’s an absolutely disgusting way to run you business,I will not be using your app again!!!

Only received 1 pack of cookies when paid for 2. £4.58 needs refunding or the cookies sent please

The delivery man was an absolute joke. I asked him to give it to my grandma. Who cannot move she’s in a wheelchair he screamed at me and threw the food out the window and drove off.

food missing but no option to complain on certain items only as a meal and the cookies I ordered were out of date going off the use by sticker but only noticed late on lastnight

Completely messed up the subs, swapped the toppings around and one wasn’t toasted like it should have been!!!

The food was cold and my garlic bread was not toasted enough pepper was all over it.

didn't get what I ordered. bread was wrong. literally easiest bit

wrong order. Ordered a footlong, got 6inch… buzzing

Excellent quality and service. It came just in time. I will give Just Eat, a 10 out 10. Definitely order again. 😃

nothing came! taken my money and states the food has been delivered, it has not been.

4 out of 9 hash brown bites were uncooked still hard & cold, wrap was cold & my bag was open

Absolutely awful, the buns are all burnt, missing items,. no fillings, just sauce, sauce pots missing not that i needed any more sauce, £30 for 3 sandwiches and all of them are awful. Rang subway, customer service shocking, couldn't even take them back to get new ones. Absolutely fuming 😤

Absolutely shocking from the just eat driver delivering the wrong order to my house then having to ring the customer myself because subway couldn’t do anything!! How embarrassing

wrong order was delivered so couldn’t even eat anything due to allergies

Order was due at13:10, arrived over 20 mins late and then all arrived cold too

Absolute joke! Took over an hour and half to come down the road and when it arrived it was all cold! Disgusting and waste of money!

Forgot one of my sides. Had this happen a few times now. Ridiculous that they can’t just read the order correctly

not all order there and sandwich was squished

Just a bit annoyed as I ordered an egg and didn't get it, and I ordered tomato ketchup and didn't get it. It was very good though, but If you order and pay for it, you should get it.

The food was at least an hour late and when it arrived it was soggy, cold and horrible

Ordered meal deals, only thing that was delivered were the subs, two drinks, two crisps and two cookies missing, subs were ripped up and one was inedible. All we were told was to put in a request for refund. No offer to bring correct order.

sandwiches were wrong, had this happen a few times now

Fries were cold, not even room temperature, we are talking like fridge cold. Going to stop ordering as this isnt the first time. Food gets prepared too early, according to just eat tracking it was prepared a good 20 mins before corier arrived, he then took a huge detour...

AVOID AT ALL COSTS!!!!! They take zero notice of what salad you want or what bread seems like they decide what they want us to have

Great experience, friendly courier

I ordered a 6 inch meal deal to be delivered tonight tht was at BT 5.20pm . The order went through n said would be delivered at 6.05pm . At 5.50pm I gt a up date to say the driver was close to look out for him he be here at 6.55pm . So I did . 6.05pm came no food . So I rang the store at tulketh mill where I placed my order . They said they didn't know what has happened they was going to contact driver n ring me back . I rang them a further 5times no answer . Still no food . So I gt in car n went down there . When gt there shop was empty two staff on so they could of answered the phone . I told them the problem n the girl said il make it up for you now . No apology no compensation free something nothing very disappointed in attitude . They have now lost a loyal customer .

They messed up the order (put fillings intended for one item onto the other sandwich) and horribly rude behaviour from subway staff when called to have order fixed.

Bread was alittle burnt, but this was the first time it happened. Usually would give 5 stars as my family loves subway and this restaurant is very good.

Absolutely freezing 🥶 it’s awful not even eatable

My food was rock hard and freezing coldq

food was late...when phoned up to ask how long delivery would be, staff were rude and said they were preparing food as we speak. when food eventually arrived...items were cold and not as per ordered. over 30.00 pounds for 2 footlongs, 2 drinks, cookies and crisps and delivery for 5 mins up the road rubbish for cold food. would have had a better three course HOT meal in for that.

had guests here and they had to leave without there food as it was that late from the original delivery time. Once food finally arrived it was cold and 1 sub was incorrect. terrible service all round

Missing a drink even though paid £2.49 for it!

Everything was fine except my Sub came a little bit messy and it wasn't cut in half so I had to use a fork to eat it lol

Cold side, salad looked and tasted off. Bread was rock hard so it must have been not fresh even though I requested my food to be fresh and hot! Very disappointed! No attention to care. Only good thing was the delivery driver.

Came in for cookies that were pre packed, I picked up the required quantity, the team leader first picked them up and slammed them back on the rack, then ignored the fact I was stood there and started to serve the next person. The service was terrible

I have been given a different order.

Order went in at 2:20 and got it at 3:35 when it said it would be ready for 2:30. Food was cold when it arrived too! Not impressed.

I ordered Mountain Dew and got Pepsi

3 cookies delivered when I ordered 12

Come toasted didn’t ask for that and we’ll too much sauce

Food arrived cold after a 10 minute drive

Ordered a meal and both sides came wrong.

Order arrived within the time limit but was not the full order. Ordered a footling deli meat but only got a 6 inch

Salad had 3 pieces of chicken on and 2 onions, I don’t know how u can call it a salad when it’s basically lettuce and a bit of sauce.

food was luke warm and wrong sauce on one of the sandwiches

driver did not follow delivery instructions not the first time this has happened and it’s getting to the point i do not want to order again as it makes the dog overly distressed for a long period of time and with the fireworks tonight he is already distressed and doesn’t need the stress of someone knocking on the door. going to have to listen to the dog barking for another half hour now

ordered 2 separate times and given incorrect order twice - completely missing half the meal deals and sent wrong items.

Food was cold when it got here pre ordered for 12:30 arrived at nearly 1pm

Good sandwich on the go. Friendly atmosphere

I ordered a toasted sub, the bread was so stale when it arrived and I flattened it slightly it crumbled to dust, not soft like it should be

Food was incorrect. Spoke to subway and they said to process refund and they’ll approve it. I don’t know how to process a refund?? Please could you refund my order. Tuna sandwich. BMT hash browns. Thanks

Missing sandwich so phoned subway asked for sandwich to be delivered they confirmed they would get it delivered ASAP, but nothing turned up. Very disappointed, very bad service had to make my child an alternative at home. Other sandwich qa on the wrong bread, wring cookie provided and the nachoss were extremely burnt. Will not be using this subway again. Strongly recommend customers to avoid subway at tulketh Mill