Subway in Warwick

Wraps were rock hard so obviously not fresh. Food was stone cold.

Sandwiches tasted okay, however the location was dirty midday. Staff kept shouting at each other, with exception of the person who was serving me, who I had to ask 3-4 times to speak up, because I could not hear due to the noise in the background. Overall not a good experience.

drinks were missing. cookie was more of a pan cake it was that flat. nachos were burnt with a blob of cheese in the centre. not bothering again

Do not order from here , they miss items and then refuse to do anything about your missing items from the order , awful customer service! will never order or go here again!

Food was cold and not toasted like I had asked and I ordered 12 cookies which were not in the order! then rang 3 times for Subway to not answer the phone

Food is great as always but the staff was too slow and had no urgency whatsoever. The tables were dirty also.

Missing items, wrong sandwich order, desperately slow service.

Got the wrong cookies, ordered rainbow, got normal chocolate chip

I love subway food so fresh and healthy and so filling

I just ordered two subs from delivero and the subs look empty as shown in the pictures. There’s hardly any veggies and cheese. Worst subway ever!!

We had placed an order for a specific time to pick up. We were then called up and told that they had closed to till and would not be able to process our order and for us to go on the Subway app to get a refund (as the order had been processed on the app). At this point we were parked nearby the store. We asked how to get to refund and the staff member said they did not know, but we would need to get a refund and then the call was ended. We then decided we would go to another branch to try our luck. When I got to the other branch, I receive a missed call from this branch asking if we had got our refund, and we hadn’t as we were trying to work this out. They said that they could in fact process the order. At this point I was frustrated and had asked why this option was not offered to us before, and the staff member did not have much to say to this. We decided to go back and get the food as we had paid. The staff member was not apologetic at all for sending us round in circles. We had placed the order 1.5 hours before closing time, but they had closed the till at 4pm but were due to close at 5pm according to google. (We wouldn’t have placed an order so close to closing time if we knew) When I went to collect the food they did not have some items we wanted. Instead of them offering alternatives I was asking them? I don’t think I’d go back here, yes the food was warm and mostly what we wanted, but we were massively let down by the customer service.

Tried a sandwich from the new menu 'Big bombay' very delicious and the staff who served us were excellent...... Highly recommended

Excellent food, driver got a bit lost.

Got half our order. Staff need to pay attention

Wrong dip sent with cheese bites and no cheese in footlong. No biggie just disappointing

Not much seating. Efficient staff. It's a standard Subway.

Your saying delivered but the restaurant is not open ????

Have used this branch several times and they have never made an order correctly.

I was missing extras that had been paid for

All the tables & floor were filthy. Had to clean a table to sit down at. Asked 3 times for tables to be cleaned. Just met with a rude 'yeah yeah'. Busy chatting in between customers. Not very busy and no wonder. Will never go near the place again.

Staff don't care at all about service.

Very unfortunate to write a bad review about subway but staff closed the subway before it’s time and they did not listen to me .

Wrong crisps delivered on my order

The subway was really over cooked so the bread was burnt and dry, the filling had been restricted. For £25 this was really poor. Will not be using again,

Items were left off the order and I'm still waiting on a refund. Everything else was great, but communication around this issue has been slow. Driver great, food we received great, but the missing items and slow communication from Just Eat has let things down.

Toasted so much bread was inedible and solid. Tune tasted funny, wrong crisps sent. Usually use the shires and won’t make that mistake again

Plant patty was missing from plant patty

Excellent service and would not hesitate to order again

I’ve got a whole meal missing from my order?

You can never go wrong with a subway meal! Great for my study day!

I paid for double meat and what I got wear far less than even a standard serving. The whole salad was underwhelming and frankly for what your charging it should be better!

Ordered a meal deal and didn’t receive the correct crisps or drink that were ordered, and wasn’t interested in the replacements.

Ordered vegan options all on the menu to be told they were then not available, then the app said the food had been delivered. Awful service and very difficult to understand

No cheese even when selected and then gave completely dried bread with no sauce, extremely bad

Sent me the wrong bread, wrongs crisps, didn't even do the most basic thing and cut the sandwich in half. Phoned up and can't understand a word the person on the phone is saying. Absolutely horrendous. Definitely won't be ordering from this place again. Rather pay the extra and get it from somewhere else. No wonder it was the cheapest one. They eventually phoned me back and said they tried to contact me about an issue with the order, but couldn't even though they literally phoned me up to tell me that.

Food is amazing but they sent the wrong cookies which is worrying when I have an allergy to one of the types of cookies. Luckily that type of cookie wasn’t sent but they need to look at orders carefully since this mistake could have killed me!

Food was cold by the time it got to me, the bread was stale. And the drink had spilt everywhere in the bag

Restaurant is amazing but I am having many difficulties with drivers at the moment where they don’t look at where they are meant to be going and go to the wrong address

Quick delivery and nice sub - always my preferred local subway

Staff were friendly and service was pretty quick. The food is nice though the portion sizes (fillings) are small. Didn't feel particularly clean though rated high on food hygiene standards. Quite small store, limited space if you are eating in the tables and chairs are close together. Also there is a very large step with no ramp which can make it difficult for some people to enter/exit.

Absolutely faultless, so tasty , can’t wait to order again

Fantastic subway. They do gluten free too!! Seems like just one lady working there by herself, and she was amazingly efficient.

I ordered 6 rainbow cookies but only received 3

Salad Toppings weren’t all there and had no sauce either Disgusting quality and portions for the price

The cookie was missing from the order. Other than that great service.

I asked toasted and it came ice cold never again

They took my food to a different place but I still had to pay for it and then had to drive to subway.

I'm not sure one of the meals had the right bread. Otherwise, as ordered. Thanks.

Chicken bites were freezing cold!! Wrong crisps and only one packet sent!! Wrong drinks sent Subs not toasted!!

I asked for Ready salted Walkers because that's the only one I can eat. I got sent Salt and Vinegar wich I think shouldn't be made in the first place

As always good subway however when I order vegan cookies and they have ran out they send normal chocolate cookies even though I ordered vegan subs ? Luckily I’m not allergic to dairy

They sent quavers instead of Doritos and unfortunately I really don't like quavers at all!!!

I ordered 3x cookies 1 rainbow and 2 raspberry, but received 3 burnt tasting choc chip.

Ordered a raspberry cheesecake cookie and didn’t get one and ask for extra cheese didn’t get any

They delivered the wrong side order

Drink missing from order and chips were cold.

Beautiful steak, ham, jalapeño, cheese, lettuce and cucumber

Don't eat here if you're a veggie. The staff don't care about separating meat products from veggies. They also think it's an insult if you request that your order isn't warmed up in the same oven as someone else's order.

Awful, we had ordered three sandwiches (two meatball marinaras and a ham and cheese) however only one meatball and ham and cheese arrived. I then called them and I was greeted by an extremely rude woman who couldn't understand what I was saying, I got no refund however she did eventually offer to send us another one. Half an hour later we hadn't heard anything so I decided to call them again, to which the woman told me it would only be 10 minutes. Another 30 minutes go by and I receive a phone call from the driver who had no idea where he is or where he's going. In the end I never received my order or received a refund, not happy.

Some staff do not wash their hands and when I bought it to attention got shouted at and then ignored.

Awful poor service. Poor product knowledge. Not a good ambassador for Subway

Great little subway the guys couldn't be more helpful and welcoming

Aww such sweet staff. They can't really speak a word of English but they do get the order right if u keep and eye on your sandwich.

Nice (standard) sandwiches with salad of your choice, very low prices and service with a smile. They even gave me some sauce to try on a slice of cucumber! Very easy, effective and pleasant! Would like to see some better decoration though.

I always love a subway, but sadly here the portions are always small. They limit the amount of salads in the wraps, which I have never experienced anywhere else. The staff had gotten friendlier, however I don't frequent here anymore due to consistently underwhelming food.

Usually love subway ,but this time too much sauce in the meatball marinara,so bread was soggy ...

These guys do not care about sandwiches. Unfortunately it's really conveniently located so I end up getting dragged in fairly often. If you like herbs definitely get the italian herbs and cheese bread, last time I had it from this place it was all herbs no cheese. It was so bad I didn't go back for two weeks. Now I avoid that bread, which was my favourite from previous subway branches. Today I got a sub and asked for lettuce, tomatoes, gherkins and olives. I got a sprinkling of lettuce, two sad slices of tomato, three miserable slices of gherkin and five disparate olive bits. It seemed ridiculous to try and ask for more of everything, I was genuinely taken aback by the stinginess of it. I asked for more gherkins.

It's ok nothing special could be a bit cleaner

One of the best subway in the uk.the owner of subway is very very good man.he is very friendly and helpful.always good luck for him.👍👍

Not great staffing, always getting the order wrong

I always find any Subway I visited the property is always clean staff helpful courteous, food ready in no time, I'm always ready to return to take my wife for a break from preparing a meal for the two of us

Had barely any bread left and had to repeatedly mention my order.

Used this place a few times and while sometimes the staff are friendly, the quality of the subs from here are lacking compared to other shops. The place needs a real good clean.

Incredibly stingey on the salad. Every time I go in for lunch, I leave wishing I hadn’t.

Bad service, small portions, poor customer service.

Always rude and unfriendly staff. Don’t listen or understand order properly. I ordered foot long chicken tikka (1 half with just black olives and other half with cheese and salad). According to the staff, I wasn’t allowed to do so as I was asking for more and paying less when I asked how does that work because I was only asking for just olives on one half which means they were giving me less and I was paying the full price. One of the staff member kept saying its more work for them and will not understand. During all this another staff member had 2 foot long breads cut in half and chicken tikka on both with all salad for no reason. The manager/supervisor was standing and listening but didn’t intervene. I was so furstrated that I ended up leaving the place. As I was walking out of the door he decided to step in but it was too late by then. I will never go back there ever again. They all need customer service training if not it won’t surprise me if the shop is closed very soon.

Fast, friendly and nice food as always.

Slow service, and often appear distracted. However, upon last visit, this had seemed to improve. Appears to be improving as a store. Food is good and the staff are getting friendlier and more efficient. *** Since revisited- English from the staff is poor. Almost always try to put my sub in the oven even after saying I don't want it toasted. Still appear distracted. Having said that, the staff appear friendly.

The shop is always a mess,lazy and slow staff a guy who works there he just drinks his coffee and he talked.

The best subway i have ever seen. The staff and management team is so efficient to deal with customers and the food is outstanding. Will go back there anytime i get a chance.

A bit small and crowded at times, cleanliness was okay and service was okay.

My friend and I were appalled at what we had to do to enjoy a meal here! First of all, when we approached the doorway expecting a nice cheap but tasty meal, we noticed a large step into the shop. It wouldn’t have been a problem if both I and my friends weren’t wheelchair users, but we are, and I use a powered chair which weighs close to 60KG alone, plus my own weight made it well over 100KG. So there was no chance of trying to mount the step without risking serious injury. My friend requested for a member of staff to come out, as we assumed they would have a ramp. Ten minutes of sitting in the pouring rain and blocking the pavement, there was still nobody there. Eventually kind members of the public offered to carry us inside, which my friend reluctantly accepted as time was pressing on and we had places to go. As wheelchair users, we are used to asking for help, but to actually have to be physically carried into the restaurant just so we could eat was both mortifying and dangerous. We later discovered there was no ramp, which is discrimination and completely unacceptable. When we finally got into the restaurant, the counter was far to high to be able to see anything, we had to ask the server several times to repeat what was on offer and get a member of public to pour our drinks and pay for us. Not only that, but we also were completely dependant on members of public to arrange our seating so we had a table and to get back out again. These poor people who had paid their hard earned money to eat in peace were forced to help out because no staff were willing to help. All of the above things should have been done by a staff member in accordance to the equality act 2010. We left completely humiliated and I’m sure the people who carried us in had sore backs!!! I will never return. Downright dangerous and embarrassing for everyone involved.

Needs to be upgraded. Not up to standard subway. I first wondered if it was the real subway I use to know. No proper seating arrangement. Chairs are torn, very old. Eating area not well tidied. Food everywhere on the floor, table not clean. Staff stingy with the ingredients like the food is free. Attendant was new doesn't understand all the packages they have got. Till machine not working. Reciept not available. I have never been to a fast food outlet like this in the UK. It's a no.

Stingy on ingredients and tastes off. Worst Subway I’ve ever had! Avoid at all cost!

Horrible place for work. It doesn't matter if you work 20 minutes or an hour, after store closing time... it's all charity work! The greedy owner said it's store rules ever since he opened up the store. He told everyone "training provided" but it's all charity work as well (16-20 hours). To save money he told me to use out-of-date and some expired ingredients.

Service often a little slow. Otherwise a standard subway. Could do with more seating.

Lazy staff. Poor seating area. Shan't be visiting again

Pleasant staff that were fast and efficient with our order, the coffee was good as was the 7up, however the limited edition barbecued beef was rather chewy but the salad was nice and fresh. The seating area is as usual for a Subway, made better by the morning sunshine.

Awful state , can see rats and food everywhere. The tables are covered in muck. The subway people are moody apart from one nice woman who should get promoted

I go there pretty often and I've never had a problem. The food is delicious and serivce is well above what one would expect from a fast food chain. Infact one of the guys has even taken it upon himself to remember my order item for item.

Poor service..long wait..not heated enough..no please..no thank you. .just hand out for money...

Poor service. Staff couldn't understand instructions. Dirty and no proper seats or tables.

Patetico e economico. Peccato che chiude presto la sera... Su dai, almeno le 23:00! Minimo

This place is never ready in the morning for breakfast, opening late and the service is really bad!

The staff seemed a little gormless or distracted. Not sure with what as they were just standing there. Food seems as normal Subway standard.

Do good get good , do bad get bad back !! Bad experience!!

Been here a few times, a standard subway, always expensive I find...

I think I have had the world smallest salad. I asked for lots of sweetcorn then when I asked for more she put a couple more grains on. So much for made the way you want

Only one person serving on the 1st day of the holidays, awful management by the owner. I waited 20mins in the queue only to find out it would be another 15mins before the marinara sauce was ready. Badly organised for the poor girl on her own, she didn't stand a chance. Several people left the queue (including myself) without purchasing anything.

Always enjoy a Subway, this one seemed very popular! Friendly staff, a well made sandwich, and the meal deal