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Stay away overcharging people said you pay extra for meat which is fine he charged £6 the same sandwich in London cost £13, he charged almost £20

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adam nesbitt . 2025-05-10

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To start off I orderd a Custom sub including off Slamai and bacon as the 2 meats with vegetables off peppers cucumbers tomatoes and lettuces she charged me for a spicy sub 8.99 then charged me for extra meat being salami then charged me again for having bacon therefore charging me for 2 when should of only been charged for 1 if not none which would have costed less money Overall cost 12.49 Should of costed 8.99

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Oliver Medlock . 2025-04-15

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Good store, Well managed by friendly staff

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D_boy247 . 2025-04-01

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If there was a negative option in the review, I would definitely select that one, I went to get a food as I was looking for. The guy was asking, should I toasted the tortilla. If you not toasted the tortilla, it is not good for health. Also no customer service, and no communication skills. Don’t know have to serve customers. Wasted my money. I also asked one question, he didn’t answer me and ignore my question. Very rude and disappointing. Only nice display, zero professionalism and customer service.

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Mansoor . 2024-11-02

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By far the best subway in the area. The man who served me was extremely polite, and proffesional attentive. He was very patient, and gave me a lot of time to decide what I wanted. Sub was put together perfectly, and didn't fall apart like they d at some subways. The one star reviews saying the same sort of things appear to be fake, all with only a couple other reives, and saying the same sort of things, saying the server was unprofessional, rude etc. Theres no way I would believe the polite, smiling man who served me would be like this. And a few other reviews I've seen, from more trustworthy reviewers seem to agree with me. The only thing I would improve is probably the seating arrangement within the shop, but other than that, I can't see any flaws for the type of restaraunt its meant to be.

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Jacob . 2024-10-26

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Great service and amazing owner, very sweet and helpful. I would highly recommend this subway

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Cemal Polat . 2024-09-04

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I went to a store, with my kid the staff is very rude, he became angry and said leave store i don’t want want to serve. when i asked him for email address of manager he gave me wrong id and throw a pen.

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Barkha Dharmeshkumar Soni . 2024-05-15

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Worst service ever by the staff! If you ask any questions 2 times, they gets angry. Not at all happy with the service!

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Pankaj Soni . 2024-05-15

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The staff is very rude and disappointing. My wife went to the restaurant today with her friend and my wife is vegetarian and allergic to certain things so she requested the staff to please if he can change the gloves and serve her. The staff, the man became angry and somehow was preparing the veggie burger and she again asked if it was in meal deal, and he started shouting and became rude that you didn't asked for meal deal and now I don't want to serve food anymore to you. He literally asked my wife and her friend to move out of the restaurant without even eating. Is this how a restaurant should be ? And the staff?

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chintal soni . 2024-05-15

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Today the man serving was very disappointing. You should keep some professionalism while serving your customers. Very bad customer service. Not following protocols. Very bad hygiene.

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Ronak Goyani . 2024-05-15

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Love the new look. Friendly staff!

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Caterham Photography . 2024-04-27

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Served by Joshua Hygiene from Joshua was amazing. Changed gloves after meat sandwich , didn't use the till with the gloves on. Very polite service. Thank you

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Laura Burrell . 2024-04-27

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Fresh ingredients and nice staff

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Sara Sedeno . 2024-03-09

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Awful experience and an awful manager. Avoid like the plague

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Priya Damani . 2024-01-12

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I ordered over an hour ago and no driver has been assigned. I'd be OK with that if I could get through to them but I have called 36 times and noone is picking up. That's just poor...

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Charlotte White . 2023-09-01

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Amin is brilliant. Friendly, efficient and taking pride in what he does.

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Nigel Garrood . 2023-07-17

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Staff are not experienced or informative, not surprised this store keeps getting closed down, would not recommend

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Enayat Khushal . 2023-05-07

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Prices gone up. 3 olives, 3 pickles, 3 jalapeños, hardly worth it.

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Wesley Order . 2023-02-18

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Friendly service which I found to be rare in most subways

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Beth Nelson . 2023-01-23

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Food was great employees were so calm and understanding first time there but amazing definitely recommend it

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Luke Di Prinzio . 2023-01-15

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Hardly get any salad in a salad box. It will barely feed a child. It cost me £5.79 I have tried on three separate occasions just to be fair. Don’t bother waste your money.

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Queen Ree . 2022-10-02

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Had a delivery today one sub was missing, tried ringing 20 times no one picked the phone up, and uber eats refunded £2 when it cost £8. Very disappointed so won't be ordering again

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Lee Jordan . 2022-07-22

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Staff are not experienced or informative, not surprised this store keeps getting closed down, would not recommend

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steve dixon . 2022-07-09

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Finally back open good customer service from the lady and the manger

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Shireena Smith . 2022-05-27

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Recently reopened, great food and lovely staff

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Luca . 2022-03-06

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Very slow and very rude customer service. The guy recently confronted many customers. Very unprofessional. This is not how a food service should work...

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Ors Kadar . 2022-02-07

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Subway in caterham has just opened again after being closed for a while. I'm really glad we have a subway around here again. The staff in this branch are amazing, so friendly and will do anything to keep their customer's happy. The food is really tasty and always fresh.

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Ella Maria . 2021-07-07

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